Lexmark 036 manual

MX910 Series User's Guide June 2014 www.lexmark .com Machine type(s): 7421 Model(s): 036, 236, 436[...]

Conten ts Safe ty infor matio n. ...... ........ ..... ...... ..... ........ ...... ..... ...... ..... ........ ..... ...... ...... .7 Learn ing a bout t he p rinte r..... ........ ....... ........ ........ ........... ........ ........ ....... .....9 Findi ng in formati on ab out t he prin ter. .......... ...... ...... ....... ...... ....... .....[...]

Settin g up the pr inte r software ... ........ ..... ..... .... ..... ..... ........ ..... .... ...... .... ..... ..... ....... ...... .... ..... .. ........ ..... ..45 Networ kin g.. ..... ..... ....... ..... .... ..... ..... ..... .... ..... ..... ..... .... ....... ..... ..... ..... .... ..... ..... ..... .... ..... . ......... .... ..... .....[...]

Faxing ...... ....... ....... ....... ...... ...... ....... ....... .......... ...... ...... ....... ....... ....... ...... ..89 Settin g up the pr inte r to fax .... ..... ........ ...... ..... ..... ..... ..... ...... ..... ........ ..... ..... ...... ..... ..... ..... ..... ........ ..... .....8 9 Sendi ng a f ax.... ...... ...... ...... .......[...]

Mainta ini ng the p rinte r... ..... ........ ..... ..... ...... ........ ..... ...... ..... ........ ..... ..... ..205 Cleani ng pr inter p arts. ..... .... .... ....... ..... .... ..... .... .... ..... ....... .... ..... .... .... ..... ...... ..... .... ..... .... .... ..... .... ..... .... .205 Check ing the statu s of pa rts an d suppli es... [...]

Trou ble shoot ing .... .... ..... ..... ...... ..... ..... .... ..... ..... .... ....... ..... .... ..... ..... .... .....27 1 Underst andi ng the p rin ter messages ......... ..... ...... ...... ...... ...... ..... ......... ...... ...... ...... ...... ...... ......... .. ....... 271 Solvi ng pri nter p robl ems...... ..... ...... ..... ..... ...[...]

Safety information Connect t he power cord di rectl y to an appropr iately rated and prop erly gr ounde d electr ical o utlet th at is near the product and ea sily acc essibl e. CAUTION—PO TENTIAL IN JURY: Do not us e this prod uct wi th ex tensi on cord s, multiou tlet pow er st rips, multiou tlet ext enders, or oth er types of sur ge or U PS de[...]

This pro duct pr oduces ozon e during norm al operat ion, an d is equ ipped wi th a f ilter de signe d to lim it ozon e concen tratio ns to le vels we ll below t he reco mmend ed expo sure limits. To avoid hi gh oz one co ncentrat ion l evels du ring extensiv e usage, inst all th is product in a well-vent ilated a r ea and replace the ozone and exh[...]

Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.le xmark.com . Additional setup and [...]

What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownloa ds • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the ap[...]

• Observe the recommended tem peratures and avoid fluctuations: Ambient temperature 10 to 30°C (50 to 86°F) Storage te mperat ure -10 to 40 °C (14 to 104°F) • Allow the following recommended amount of space around the printer for pro per ventilation: 1 Rea r 120 mm (4.8 0 in .) 2 Righ t side 400 mm ( 15. 70 in. ) 3 Front 444.5 mm (17.5 0 in[...]

Basic model 1 Automatic document f eeder (ADF) 2 ADF tr ay 3 ADF bi n 4 Control panel 5 Multipurpose feeder 6 Stand ard 2 x 500-shee t tray 7 Standard b in Conf igure d model CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or printer base if you are u[...]

Hardware option Alternative hardware option 1 Staple f inisher Note: This is supported only in selec t printer models. None 2 3000 ‑ sheet tray None 3 2 x 500 ‑ sheet tray 2500 ‑ sheet tray 4 2500 ‑ sheet tray 2 x 500 ‑ sheet tra y 5 Finis her • Staple, hole punch finisher • Bookle t fin ish er None When us ing op tiona l tray s: • [...]

Using the ADF and scan ner glass Automatic d ocument f eeder (ADF) Scanner glass • Use the ADF f or multiple ‑ page or two-sided documents. • Load an origin al document faceup. • Use the scanner gl ass for single ‑ page documents, book pages, small items (such as postc ards or photos), transparencies, photo paper , or thin media (such as [...]

Understandin g the printer control panel Using the control panel Use the To 1 Display • Vi ew the printer status and messages. • Set up and operate th e printer. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hibernate mode. The following actions wake the printer from Sleep mo de: • Touching the control pa nel home s[...]

Indicator light Printer st atus Off The print er is o ff or in Hibernate mo de. Blinking green The printer is warming up, proc essing data, or pri nting. Solid gree n The print er is o n, but idl e. Blinking red The print er requ ires user interventi on. Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber T[...]

Touch To 7 Forms and Favorites Quickly find and print frequently used online forms. 8 Menu icon A ccess the printer menus. Note: The menus are availabl e only when the print er is in Ready state. 9 Bookmarks Create, organize, and save a set of bookmarks ( URL) into a tree view of folders and file links. Note: The tree view supports only boo kmarks [...]

Feature Description Status message bar • Sho w th e c urr en t pri nte r st atu s su ch as Rea dy or Busy . • Show printer conditions such as Toner L ow or Car tridge Low . • Show intervention messages so the printer can continue processing. Printer IP address Example: 123.123. 123.12 3 The IP address of your network prin ter is located at th[...]

Other to uch- scree n butto ns Touch To Acce pt Save a se tting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving chan ges. Reset Reset v alues on the screen. Underst anding the print er contro l panel 19[...]

Setting up and usin g the home screen applications Notes: • Your home screen may vary dependin g on your hom e scree n cust omizat ion se ttings, admin istrati ve set up, and active e mbedded appl ications . • There m ay be addit ional so lutio ns and a pplicat ions av ailable for purc hase. For mo re info rmatio n, go to www.lexmar k.com or co[...]

Note: An I P addr ess a ppears as four sets of numbers separa ted by peri ods, s uch as 123.123.123.123 . 2 Open a Web browser, and then type the print er IP address in the ad dress field. 3 Press Enter . Note: If you are us ing a pr oxy se rver, the n tempo rarily d isable it to loa d the We b page c orrectl y. Customizing the home screen 1 Open a[...]

Activating the home screen application s Finding information about the home screen ap plications Your printer comes with preinstalled home s creen applicat i ons. Before you can u se these applicatio ns, you m ust first activa te a nd set u p these app licati ons usin g the Emb edded Web Ser ver. For mo re inf ormat ion o n acces sing the Embedded [...]

Settin g up Card Copy Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator's Guide of this applic ation. To check f or upda tes of thi s User's G uide , go to htt p://suppo rt.le xmark .com . Use To Quic kl y an d eas ily c opy in sur anc e, iden ti ficat io n, a nd oth er wa llet ‑ size [...]

Use To Create shortcuts on t he printer home screen, with sett i ngs for up to 25 frequently used copy, fax, or e- mail jobs. To use the a pplicat ion, to uch MyS hortcut , and then follow the instruction s on the printe r display. Set ting up Mu lti Se nd Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Admini[...]

Use To Scan a document and send it to a shar ed networ k folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the co mputer where the destination is specified, use sharing, securi ty, and fire wall settings to al low the printe r at least a write access. For help,[...]

Exporting and impo rting a configura tion You can e xport config uration sett ings int o a text file, a nd then import the f ile to a pply th e setti ngs to o ther printers . 1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: Vie w the I P address on the printer home sc reen . The IP a ddress a ppears as four s[...]

Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a n[...]

1 Remove the connect or cover. 2 Remove the screws from the controller board access cover. 3 Remove the access co ver. 4 Use the followi ng illust ration to locate the appropria te connecto r: Warning—Pote ntial Da mage: Contr oller board electronic co mponents ar e easily damaged by s tatic electricit y. Touch a m etal surfac e on th e print er [...]

1 Option card connec tor 2 Mem ory ca rd con necto r 3 Lexmark Internal Solut ions Port or printer hard disk connector 5 Align the base of the access cover to the printer. Additi onal pr inter se tup 29[...]

6 Reattach the acce ss cover. 7 Tigh ten the scr ews on the access cover . 8 Reattach th e connector cover. Installing a memory card CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the [...]

4 Push the memo ry card straight into the co nnector, and th en push the card towa rd t he cont rolle r board wall un til it cl icks into plac e. Installing an op tional card CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th e[...]

4 Push the ca rd firmly into plac e. Warning—Pote ntial Da mage: Imprope r inst allati on of the c ard m ay ca use d amag e to th e car d and the contr oll er bo ard. Note: The entir e lengt h of th e conne ctor on the card mu st touch and be flus h with the contr oller board. Installing an Inte rnal Solutions Port The co ntrol ler b oar d su ppo[...]

1 Unpack the ISP kit. 1 ISP 2 Plastic moun ting bracket 3 Thumbscrews 2 Access the co ntroll er bo ard. Fo r mo re i nf orm ati on, see “Ac cessing the contro ller board” on page 27 . 3 Remove the p rinter hard disk. Note: The hard di sk mus t be remove d be fore i nstal ling a n IS P. a Unplug the hard d isk int erface c able fro m the con tro[...]

b Remov e the screws that se cure the har d dis k. c Remov e the har d dis k. 4 Install the ISP in the same location where the hard disk was located on the controller board. a Align the po sts of th e plastic mou nting bracket with the h oles on the controller board cage, and then press the bracke t on the c age unt il it clicks into place. Additi [...]

b Install the I SP on th e bracket . c Use the pro vided thumbscrew for the ISP to attach the ISP to the bracket. 5 Secure th e ISP mou nting bracket to the con troller boar d cage us ing the sc rews. 6 Remov e the t humbs crews that attach the hard disk moun ting bracket to the hard d isk , and th en remo ve t he brac ket. Additi onal pr inter se [...]

7 Align t he standoff s of the ha rd d isk wit h the hole s on th e IS P, an d then press t he har d dis k down unti l the standof fs click into place. 8 Insert the plug of t he hard disk interface cable into th e connector on the ISP, and then connect the ISP so lution interface cable into the receptacle of the controller board. Removing a printer[...]

CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a ny other device s attach ed to th e printe r, then tu [...]

4 Remove the ha rd di sk. Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use ei[...]

CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off,[...]

Accessory name Quantity Screw 5 1 Turn off th e prin ter. 2 Unplug the power cor d from the electrical outlet and then from th e printer. 3 Unpack the optional tray, and th en re move all pack ing mat erial. 4 Atta ch th e stabi lizi ng feet to t he opti ona l tray . Note: Make sure the feet click in to pl ace. Additi onal pr inter se tup 40[...]

5 Remove the connect or cover from th e printer. 6 Lif t the p rinte r u sing the handles at th e sid es. CAUT ION—P OTE NTIA L INJU RY: The printer weight is greater tha n 18 kg (40 lb) and requ ires two or mor e trained p ersonnel to lift it safely . Additi onal pr inter se tup 41[...]

7 Align the p rinter w ith th e tray, and then lo wer the pr int er into place. 8 Remove the tape from the connectors, and then plu g the connectors int o the receptacles of the printer. 9 Open Tr ay 2 and Tr ay 3. Additi onal pr inter se tup 42[...]

10 Secure th e tray to the pri nter using the lo cking cli ps an d the meta l brack et. • Back • Front 11 Rein sta ll th e con ne ctor cove r. 12 Connect the power cord to the printer and electrical outlet. Additi onal pr inter se tup 43[...]

13 Turn on t he prin ter . 14 Set t he print er so ftware to re cogni ze the op ti onal tr ay. Fo r more infor matio n, see “Add ing availab le options in the print driv er” on page 45 . Attaching cables CAUTION—PO TENTIAL IN JURY: D o not use th e fax fe ature du ring a light ning storm . Do no t set up thi s produc t or make an y elect rica[...]

Use the To 3 Printer power cord socket Connect the printer to a proper ly grounded electrica l outlet. 4 Internal Soluti ons Port (ISP) or printer hard disk slot Note: If the prin ter has support for wireless co nnection, then the wireless antenna is attached here. Attach an ISP or a printe r hard disk. 5 Ethernet port Connect the printer to a netw[...]

3 Naviga te to the Config uratio n tab, and the n select Upda te Now ‑ As k Printe r . 4 Apply the changes. For Macintosh users 1 From Syst em Preferences in the Apple men u, navigate to your printer, and then select Option s & Supplies . 2 Navigat e to th e list of hardw are opti ons, and then ad d any in stal led opti ons. 3 Apply the chang[...]

• Channel (f or ad ho c ne tworks ) —Th e chan nel d efaults to au tomati c for infr astr uct ure netwo rks. Some ad hoc ne tworks will al so r equire t he au tomati c se tting. C heck w ith y our sy stem support pers on if y ou are not su re which ch annel t o select. • Security M ethod —There are f our basic optio ns fo r Se curi ty Me th[...]

1 From the pr inter co ntro l pan el, navi gate t o: > Networ k/Ports > Net work [ x] > Network [x] Setup > Wireless > Wirele ss Conne ction S etup 2 Select a wirel ess conne ction setup. Use To Searc h for ne twor ks Show availabl e wireless connections. Note : This menu item shows all broadcast secu red or unsecured SSIDs. Enter a [...]

Connec ting the p rinter to a wire less netwo rk usin g the Embedd ed Web Se rver Before you be gin, ma ke sure that: • Your pr inter is co nnected te mporar ily to an Eth ernet n etwork . • A wireless network ada pter is instal led in your pr inter and wo rking properly . For more info rmation, see th e instr uction sheet that came wit h the w[...]

3 Apply the changes. Setting up seri al printing (Wi ndows only) After i nstall ing the seri al or com muni cation ( COM) po rt, c onfigure the printe r and the co mputer. Note: Seria l printi ng r educes p rint spe ed. 1 Set the pa rameters in the pr int er. a From t he cont rol panel, n avig ate to the menu f or the port s ettin gs. b Locate t he[...]

Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoiding jams” on p age 242 and “Storin g paper” o n page 63 . Setting the pap er size and typ e From the home s creen navig ate to : > Paper Me nu > Paper Size/Typ[...]

2 Squeeze and slide the p aper guides to the cor rect position for the size o f the paper you are loading. Note: U se th e indic ator s on the bot tom of the t ray to posi tion the guides . 3 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a level su rface. Loading pape[...]

4 Load th e paper stack with the printabl e side f aceup. Notes: • Load print able si de facedo wn for duplex p rinting. • Load pre-punched paper with the holes to ward the front or the left side of the tray. • Load letterhead with the header on the left side of the tray. • Make sure that the paper is below th e maxim um fill line on t he e[...]

2 Adjust the guide to match th e size of the paper you are loading. 3 Flex the sh eets of pa per back and forth to loo sen th em, and th en fan t hem. Do not fo ld or crease the pa per. Str aighten the edges on a level surface. 4 Load the pap er. • Load only one size an d type o f paper. Loading letterhead Without an opti onal finisher With an op[...]

Without an opti onal finisher With an option al finisher Two ‑ si ded pr i nt ing Note: For lo ng-edge orientatio n, load letterhead faceup with the header on the right side of the feeder . Two ‑ sided printing Note: For long-edge orientati on, load letterhead faceup with the header on the left si de of the feeder. Loading prepunched paper One [...]

• Make sure that the paper is below th e maximum fill line. Overfilling may ca use paper jams. 5 From the co ntrol p anel, se t the paper size a nd paper type in the Paper menu to mat ch the p aper load ed in the feeder. Linkin g and u nlinkin g tray s The print er l inks t rays when the s pecif ied pap er si ze an d type are th e sam e. When a l[...]

Creat ing a cu sto m name for a p aper type 1 From the home s cre en, n avig ate to : > Pape r Me nu > Cu stom Name s 2 Type a cu stom pa per typ e name, an d then a pply the changes . 3 Touch Custom Types , and then verify i f th e new cust om pa per type name has r eplace d the custom name. Assigning a custom paper ty pe Using the Embedded [...]

Paper and specialty media guide Notes: • Make sure tha t the paper size, type , and weight ar e set co rrectly on the c omputer or contr ol pane l. • Flex, fan, and straighten specialty media before loading them. • The printer may print at a reduced speed to prevent damage to the fuser. • For more informat ion o n card s tock and l abels, s[...]

– Have bent corners. – Have rough, cockle, o r laid fin ishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tr ay, flex the stack of envelop es back and forth to loosen them, and then fan them. Straighten the edges on a level su rface. Note: A combina tion of high humidit y (over 60%) a [...]

Tips on us ing transp arencies • From the print er co ntrol panel , set t he pape r si ze, type, t exture, and weig ht in the Pap er me nu to m atch t he transparencies loaded in the tray. • Print a test page on th e transparencies being considered for use before buying large quantities. • Use transpar encies desig ned specific ally for laser[...]

Grain direction Grain ref ers to t he alignm ent of t he pape r fibers in a sh eet of pap er. G rain is e ither grai n long , running the length of the paper , or grain short , runn ing the wid th of t he paper . For 60–256 g /m 2 (16–6 8 ‑ lb) p aper, g rain lon g paper is recom mende d. Fiber content Most h igh ‑ qua lity xerogra phic pa [...]

• Thickness (impacts how much can be loaded into a t ray) • Surfac e roug hness (measur ed in S heffiel d unit s, imp acts pri nt cla rity and h ow well toner fu ses to the pap er) • Surface friction (determin es how easily sheets can be separated) • Grain and form ation (impac ts cu rling, which a lso inf luence s the mechani cs of ho w th[...]

For more informati on about Lexmark, visit www.lexma rk.co m . Genera l sust ainabi lity-rel ated infor mation can be found at the Envi ronm ental Sust ainab ili ty link. Storing paper Use these paper storag e guidelines to help avoid jams and uneven print quality: • For best resu lts, store paper where the tem perature is 21°C (70 °F) and the [...]

Paper si ze Dimensions Sta ndard 500 ‑ sheet tray (T ray 1) Standard 500 ‑ sheet tray (Tray 2) 2 x 500 ‑ sheet tray 2500 ‑ sh eet tray 3000 ‑ sheet tray Multipurpose feeder 3 Two ‑ sided printing Letter 216 x 2 79 mm (8.5 x 11 in.) 2 2 Legal 216 x 356 mm (8.5 x 14 in.) XX Executive 184 x 267 m m (7.3 x 10. 5 in.) XX JIS B4 257 x 364 mm [...]

Paper si ze Dimensions Sta ndard 500 ‑ sheet tray (T ray 1) Standard 500 ‑ sheet tray (Tray 2) 2 x 500 ‑ sheet tray 2500 ‑ sh eet tray 3000 ‑ sheet tray Multipurpose feeder 3 Two ‑ sided printing DL Envelope 110 x 220 mm (4.3 x 8. 7 in.) XX X X X X C5 Enve lope 162 x 229 mm (6.4 x 9 in .) XX X X X X B5 Envelope 176 x 250 m m (6.9 x 9. 8[...]

Paper si ze Dimensions ADF Scanner glass A3 297 x 420 mm (1 1.69 x 16.54 i n.) 12 x 18 305 x 457 mm (1 2 x 18 in.) XX 11 x 17 279 .4 x 43 1.8 mm (1 1 x 17 in .) Oficio 216 x 340 mm (8 .5 x 13 .4 in. ) 2 2 Folio 216 x 330 mm (8 .5 x 13 in .) Statement 14 0 x 216 m m (5.5 x 8.5 i n.) Universa l 89 x 98.4 mm (3.50 x 3.87 in.) to 297 x 431. 8 mm ( 11. [...]

Paper type Standard 500 ‑ shee t tray (Tray 1) Standard 500 ‑ sheet tray (Tray 2) 2 x 500- sheet tra y 2500 ‑ sheet tray 3000 ‑ sheet tray Multipurpose feeder ADF Scanner Glossy 1 Heavy Glossy 1 Labels X X X X X Vinyl La bels X X X X X X Bond 1 Envelope X X X X X Rough Envelope X X X X X Letterhead 1 Preprint ed 1 Colored Paper 1 Light Pape[...]

Supported paper sizes Paper size Staple fi nisher Staple, hole punch finisher bin 1 Staple, hole punch finisher bin 2 Booklet finisher A6 3 3 XX A5 3 3 2 X JIS B5 X JIS B4 Executive X Letter A4 Legal 4 12 x 18 1 3 1 11 x 17 SRA3 1 3 1 A3 Oficio 1 3 3 X Folio 1 3 3 X Statement 1 3 3 X Universa l 3 1 5 1 Paper is supported only if the finish er stack[...]

Pape r typ e Staple finis her Staple, hole punch finisher Booklet finisher Card S tock 2 X Trans p aren cy 1 2 3 X Recycled 2 5 Glossy 2 5 Heavy Glossy 2 4 X Labels 2 3 X Bond 5 Envelope 2 3 X Rough Envelope 2 3 X Letterhead 5 Preprint ed 5 Colored Paper 5 Light Paper 5 Heavy Paper 2 4 X Rough Cotton 2 X Custo m Type 5 1 Print on transparenc ies by[...]

Printing Printing forms and a docume nt Printing forms Use Fo rms and F avori tes t o qui ckly an d easil y ac cess fr eque ntly used f orms or ot her inform ation that is re gularl y print ed. Before you ca n use th is app lication , first set i t up on th e printe r. For m ore in formati on, see “Se tting up Forms and Favorites ” on page 22 .[...]

Adjusting toner darkness 1 From the home s cre en, n avig ate to : > Set tin gs > Print Settings > Qu ality Me nu 2 Adjust the to ner dar kness setti ng, and then s ave the chang es. Printing from a flash drive or mobile device Printing from a flash dri ve Notes: • Before prin ting an encr ypted PDF file, yo u are prom pted t o type t he[...]

2 From the co ntrol p anel, to uch the document you wan t to pr int. 3 Specif y the num ber of copies to be pri nted, a nd then send th e job f or print ing. Notes: • Do not r emove the flas h drive from t he USB p ort unt il the docume nt has finish ed pri nting . • If you leave the flash drive in the printer afte r leaving the i nitial USB m [...]

Note: Mobile printin g applica tions m ay also be availa ble from your mo bile dev ice man ufacturer . Printing confidential a nd other held jobs Storing print jo bs in the printer 1 From the pr inter co ntro l pan el, navi gate t o: > Sec urit y > Confidential Print > select the print job typ e Use To Max Invalid PIN Limit the number of t[...]

3 Select the prin t job type , and then assig n a user n ame. 4 Send the pri nt job to the pr inter. 5 From the printer home screen, open the Held Jobs folder and th en release the job. For Macintosh users 1 With a d ocumen t open, selec t File > Print . 2 From the pr int o ption s or C opies & Pages pop ‑ up menu, se lec t Job Rout ing . [...]

Printing a directo ry lis t A direct ory lis t show s the re sources stor ed in a f lash memory or in th e prin ter ha rd di sk. From the home s creen, na vigate to : > Report s > Print Directory Canceling a print job Cancel ing a print job fro m the pri nter con trol p anel 1 From the pr inter co ntro l pan el, touc h Cancel Job or press on [...]

Copying Automatic d ocument f eeder (ADF) Scan ner glas s • Use the ADF f or multiple ‑ page or two-sided documents. • Load the orig inal documen t faceup. • Use the scanner glass fo r single ‑ page documents, book pages, small items (such as po stcards or phot os), transparenc ies, photo paper, or thin medi a (suc h as magazine cli pping[...]

Copyin g on transparenci es or letterh ead 1 Load an o rigina l docume nt into the ADF tray or on th e scann er gl ass. 2 From the home s cre en, n avig ate to : Copy > Copy fr om > s elect the size of the orig inal do cument > 3 Touch Copy to , and th en se lect th e tray t hat c ontai ns the special ty m edia. If you are loading the spec[...]

Customizing copy s ettings Copyin g to a diff erent si ze 1 Load an o rigina l docume nt into the ADF tray or on th e scann er gl ass. 2 From the home s cre en, n avig ate to : Copy > Copy fr om > s elect the size of the orig inal do cument > 3 Touch Copy to , and then s elect a new size for the cop y. 4 Touch > Copy It . Making copi es[...]

Copyin g on bo th side s of the pape r (two ‑ side d) 1 Load an o rigina l docume nt into the ADF tray or on th e scann er gl ass. 2 From the home s cre en, n avig ate to : Copy > Si des (Du plex ) > select the preferr ed two ‑ sid ed me thod Note: For the preferred method, th e first number rep resents sides of the orig inal documents wh[...]

1 Load an o rigina l docume nt into the ADF tray or on th e scann er gl ass. 2 From the home s cre en, n avig ate to : Copy > ent er the number of copies > Coll at e > sel ect th e pr eferred orde r of pa ges > > Copy It Placing separator sh eets bet ween copies 1 Load an o rigina l docume nt into the ADF tray or on th e scann er gl [...]

3 Load th e nex t doc ument into th e ADF t ray o r on th e sc anner gl ass, and the n touc h Scan from auto matic feeder or Scan from flatb ed . Note: Change the scan job sett ing s, if nece ssary. 4 If you have an other do cument to sca n, then repe at the previous step. Otherw ise, to uch Fini sh t he job . Placing a h eader or footer on pages 1[...]

Scale This op tio n lets you scale th e docu ment from 25% to 4 00% of th e orig inal doc ument si ze. You c an also s et au tomati c scal ing. • When copying to a diffe rent paper size, s uch a s fro m legal ‑ size to letter ‑ size pape r, set the “Copy fr om” and “C opy to” paper s izes automat ica lly to s cale th e sc an ima ge to[...]

Using the adva nced op tions • Advance d Du plex —This specifies the docume nt orie ntation, o ne-side d or two-sid ed print ing, and ty pe of binding. • Advanced Imagin g —Thi s adjus ts the Auto Cent er, Backgr ound Removal, C olor B alan ce, Colo r Drop out, Co ntrast , Mirr or Imag e, Nega tive I mage, S can Edg e to E dge, S hadow D et[...]

E-mailing Automatic d ocument f eeder (ADF) Scan ner glas s • Use the ADF f or multiple ‑ page or two-sided documents. • Load the orig inal documen t faceup. • Use the scanner glass fo r single ‑ page documents, book pages, small items (such as po stcards or phot os), transparenc ies, photo paper, or thin medi a (suc h as magazine cli ppi[...]

Creating an e-mail shortcut Notes: • Make su re that E -mail Short cuts is set to Dis play . From the home s cree n, tou ch > Se tti ngs > G eneral Settings > Home screen custo mization > E-mail Shortcuts > Di splay > Submit . • To delet e an e-mail shortc ut, t ouch > Manag e Shortc uts > E ‑ mail Sh ortcuts > the [...]

Sending an e ‑ mail usin g a shortcu t numb er 1 Load an o rigina l docume nt into the ADF tray or on th e scann er gl ass. 2 Press # , and then enter t he shortcut number using the keypad. 3 Touch Send It . Sending an e ‑ mail usin g the addres s book 1 Load an o rigina l docume nt into the ADF tray or on th e scann er gl ass. 2 From the home [...]

Message This opt ion let s you type a messag e that will be sent w ith your scanned atta chment . File Name This op tion lets you cu sto mize the at tachm ent fil e name. Original Size This op tion le ts you set the pap er size of the docum ents you a re going to e ‑ mail. Wh en Original Size is set to M ixed Sizes, yo u can scan an origi nal do [...]

Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —This sp ecifi es if the o rigi nal doc ument is print ed on o nly one sid e or o n bo th side s of t he paper . This also identifies what needs to be scanned for inclusion in the e-mail. • Orientat ion —This spec ifies the or ienta tion of the o rigi nal do[...]

Faxing Automatic d ocument f eeder (ADF) Scan ner glas s • Use the ADF f or multiple ‑ page or two-sided documents. • Load the orig inal documen t faceup. • Use the scanner glass fo r single ‑ page documents, book pages, small items (such as po stcards or phot os), transparenc ies, photo paper, or thin medi a (suc h as magazine cli ppings[...]

Initial f ax setup Many coun tries and r egion s requ ire ou tgoi ng fax es to contai n the follo wing in form ation in a ma rgin at the to p or bottom of each tra nsmit ted pa ge, or on the f irst pa ge of the trans missi on: f ax na me (i dent ificati on o f the busin ess, o ther enti ty, or indi vidual s ending the me ssage) and fax number (tel [...]

Choos ing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this s etup: • You c an[...]

Setup 2: Printer is sharing the li ne with an answering machine Connect ed to th e sa me telep hone wa ll jack To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the answering machine to th e po[...]

Connec ted to dif ferent wa ll jacks To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this s etup: • If yo u hav e only one te leph one n umbe r on yo ur l ine, t hen yo u nee d to s et the [...]

• If you subscribe to a distinctive r ing service provided by your telephone comp any, then make s ure that yo u set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxe s auto mati cally. Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s er[...]

Tips fo r this s etup: • This se tup wor ks best if you subs cribe to a dist inctiv e ring se rvice . If you hav e disti nctive rin g servi ce, t hen make sure that yo u set t he correct r ing pattern for the prin ter. Otherwise, th e print er does not r eceive faxes even if you have set it to rece ive fax es au toma ticall y. • If you have onl[...]

A Digital Subsc riber Li ne sp lits your r egular teleph one lin e into tw o channe ls: vo ice and In ternet . Tele phone a nd fax signals travel throug h the v oice c hannel, a nd Inte rnet sig nals p ass thr ough th e other chann el. This way, you can us e the sa me line for analo g voi ce call s (inclu ding faxes) a nd dig ital In ternet acces s[...]

To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end o f the cable to th e port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port label ed Phone Line 2 or Fax Po rt is no t always ac tive. VoI P providers may cha rge addit ional co st for [...]

Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connect the other end o f the cable to th e port labeled Phone Line 1 or Phone Port on the cable mod em. Note: The port la[...]

Setup 2: Printer is connected to a wall jac k ; cable modem is installe d elsewhere in the facil ity 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connec t th e other end of the t elephone cabl e to an active analog telep hone wal l jac k. 3 Connec t your analog te lepho ne to the po rt[...]

If the wall jack or equipment in your facility is not compat ible with t his ty pe of connec ti on, th en yo u nee d to use a telepho ne adap ter. An adapte r for yo ur count ry or r egion may not co me wit h your pr inter, and you ma y need to purchas e it separ ately . There may be an adapt er plug i nstal led in th e port of the p rinter. If you[...]

Connecting the printer to a non ‑ RJ ‑ 11 wall jack 1 Connec t one e nd of the telepho ne cabl e tha t came wit h printe r to the port of th e print er. 2 Connect the other en d of the cabl e to the RJ ‑ 11 adapte r, and then connec t the adapte r to the wall ja ck. 3 If you want to co nnect anoth er dev ice (t elephone or an swerin g machin [...]

Connecting the pri nter to a wall jack in Germany The G erman w all jack h as tw o ki nds of port s. Th e N p ort s are fo r fax machines, m odems, and answering machines. The F port is for tel ephones . NF N Faxing 102[...]

Connect t he printe r to any of the N ports. 1 Connec t one end of t he tel ephone cabl e that c ame th e print er to the port of the pri nter. 2 Connec t th e othe r end of the tele phone cable to the RJ ‑ 11 adapter, a nd then co nnect the a dapter to an N port. 3 If you want to co nnect a telepho ne and answeri ng mach ine to t he same wall ja[...]

Connec ting to a di stinctive ring servic e A distincti ve ring se rvice may be av ailable f rom your tele phone compa ny. This ser vice lets you have multip le teleph one numbers on one telepho ne line , with each tele phone numbe r havin g a differ ent ri ng patt ern. Th is may be useful f or disting uishi ng bet ween fa x and voi ce calls . If y[...]

Notes: • View the IP addres s on the home screen . The IP a ddress a ppea rs as fou r sets o f number s sep arated by perio ds, such as 123.123 .123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Security > Set D ate and Ti me . 3 In the Man ually Set Date & T[...]

Sending a fax using th e compu ter For Windo ws user s 1 With a d ocu ment open, clic k File > Print . 2 Select t he printer, a nd then clic k Properties , Preferen ces , Opti on s , or Se tup . 3 Click Fax > Enable fax , and then enter the recipient fax number o r numbers. 4 If n ece ssa ry, configur e other fax se tti ngs. 5 Apply the chang[...]

Creating shortcuts Notes: • Make su re that Fax Shor tcuts is s et to D isplay . Fro m the ho me screen, to uch > Settings > G enera l Settings > Home screen customization > Fax S hort cuts > Displa y > Submi t . • To dele te a fax shortc ut, tou ch > M anag e Short cuts > Fax Shortcuts > the shor tcut to del ete >[...]

Customizing fax settings Changing the fax resolution 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on t[...]

Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Fax Sett ings > Analog F ax S etup > Bl ock No Name F [...]

c From the Ti me me nu, select the tim e you want the he ld faxes release d. d From the D ay(s) me nu, select the day you want the held fax es releas ed. 5 Click Add . Forwarding a fax This op tio n lets you print and forwa rd recei ved faxe s to a fa x num ber, e ‑ mail addres s, FT P si te, o r LDS S. 1 Open a Web browser, and then type the pri[...]

Page Setup This option lets you chang e the follo wing sett ings: • Side s (Dup lex) —This speci fies if the origi nal docume nt is prin ted on one si de or on bo th sides of the page (duplex). This also identifies what needs to be scanned for inclusion in the fax. • Orientat ion —This spec ifies the or ienta tion of the o rigi nal doc umen[...]

Scanning Using Scan to Network Scan to Ne twork lets you s can your doc ument s to n etw ork de stina tio ns spe cifie d by your s ystem supp ort person . Af ter the desti nations ( share d networ k folde rs) have been e stablis hed on the network, the setup pr ocess for the applic ation involve s inst allin g and con figuring the applicat ion on t[...]

Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Set tings area > Mana ge Sho rtcut s > FTP [...]

Scannin g to a comp uter or flas h driv e Automatic d ocument f eeder (ADF) Scan ner glas s • Use the ADF f or multiple ‑ page or two-sided documents. • Load the orig inal documen t faceup. • Use the scanner glass fo r single ‑ page documents, book pages, small items (such as po stcards or phot os), transparenc ies, photo paper, or thin m[...]

Understanding th e scan options FTP This option lets you enter the IP addr ess for the FTP d estination. Note: An IP addres s appea rs as four sets of nu mbers separ a ted by per i ods, suc h as 123.123.1 23.123. File Name This op tion l ets you typ e a fil e name for the sca n image. Save As Shortcut This op tion lets you sa ve the cu rrent setti [...]

Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —This sp ecifi es if the o rigi nal doc ument is print ed on o nly one sid e or o n bo th side s of t he paper . • Orientat ion —This spec ifies the or ienta tion of the o rigi nal doc ument, and th en c hanges the Si des ( Duplex) and Bindi ng settings to m[...]

Understandin g the printer menus Menus list Paper Menu Reports N etwork/Ports Security Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Loadi ng Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Se tup Menu Settings Page Device S tatistics Staple r Test Network Setup Page Network [x] S[...]

Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a me nu setting. ?[...]

Use To Tray [x] Type Plain Pape r Card St ock Transparency Recy cled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om Ty pe [x ] Specify the type o f paper loaded in each tray. Notes: • Plain Paper is the factory default settin g for Tray 1. Custom Type [x] [...]

Use To MP Feeder Type Plain Pape r Card St ock Transparency Recy cled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om Ty pe [x ] Specify the pap er type loaded in th e multipurpose feeder. Notes: • Plain Paper is t he factory default setting. • From the P[...]

Use To Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Labels Bond Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om Ty pe [x ] Sp eci fy the pa per ty pe be ing ma nua lly loaded . Notes: • Plain Paper is t he factory default setting. • From the Paper menu, set Configure MP to “Manual” for[...]

Subs titu te Si ze m enu Use To Substitute Si ze Off Stat em ent /A5 Letter/A4 11 x 17/ A3 All Liste d Substitute a specified paper size if th e requested paper size is not availabl e. Note s: • All Listed is the factory default setting. All available substitut ions are allowed. • Setting a size substit ution lets the print job continu e withou[...]

Use To Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded. Letterhead Texture Smoo th Normal Rough Specify the relative texture of the letterhead loaded. Note: Normal is the factor y default setting. Preprinted Texture Smoo th Normal Rough Specify the relative texture of the pr eprinted paper loaded. Note: Norma[...]

Use To Recycled Loadi ng Duplex Off Determine and set two -sided printin g for all pr int jobs wi th Recycled as the paper type. Glossy Loadin g Duplex Off Determine and set two-sided print ing for al l prin t jobs with Glossy as the paper type. Heav y Gloss y Lo ading Duplex Off Determine and set two-sided printing for all print jobs with Heavy Gl[...]

Custom Ty pes me nu Use To Custom Ty pe [x] Paper Card St ock Transparency Rough/Cotton Labels Envelope Associat e a paper or specialty media ty pe with a factor y default custom type name or a user ‑ defined custom name created from the Embedded Web Server or from MarkV ision TM Professional. Notes: • Paper is the factory defaul t setting. •[...]

Use To Bin [x] Specify a custom name for Bin [x]. Universal Setu p menu Use To Units of Measure Inches Millimete rs Identify the units of measure. Note s: • Inches is the U.S. factory default setting. • Millim eters is the inter national factory defaul t setting. Portrait Width 3.54 –48 inc hes 89.9–1 219 m m Set the portra it width. Note s[...]

Use To Configure Bins Mailbox Link Link Optional Type Assignment Specify configuratio n options for bins. Notes: • Mailbox is the factor y default sett ing. This tre ats each bin as a separate mailbox. • Link configures all avai lable bins as one large bin. • Link Optional l inks together all availabl e bins except the standard bin and only a[...]

Reports menu Reports me nu Use To Menu Settings Page Print a report c ontaining inf ormation about the paper load ed in trays, installed memory, total page count, alar m settings, timeouts, control pan el language, TCP/IP address, status of supplies, stat u s of the network conn ection, and other inf orma tio n. Device Statistics Print a repor t co[...]

Use To Print Dir ectory Print a list o f all the resour ces stored i n an optional fl ash memory card o r printer har d d isk . Note s: • Job Buffer Size must be set to 100%. • Make sure that the flash memory or hard disk is worki ng and installed corr ectly . Asset Report Print a report containing asset in formation i ncludin g the print er se[...]

Use To NPA Mode Off Auto Set the printer to perf orm the special processing requ ired for bidirecti onal communica tion following the convention s defined by the NPA protoco l. Note s: • Auto is t he fac tory default set ting . • The printer automa tically re starts when the setti ng is change d from the control pan el. Network Buffer Auto 3KB [...]

Use To Print Setup Pa ge Pr int a report cont aining inform ation about the netw ork p rinter settings, such as the TCP/IP address. Network Card menu To access the menu, na vigate to either of t he following: • Networ k/Ports > Standa rd Netwo r k > Standa rd Ne twork Se tup > Netw ork Ca rd • Networ k/Ports > Network [x] > Netwo[...]

Use To Gateway View or c hange the current TCP/IP gateway. Enable DHCP On Off Specify the DHCP address and parameter assign ment. Note: On is the factory default setting. Ena ble RA RP On Off Specify the RARP address assig nment setting. Note: Of f is the factory de fault se tti ng. Enable BOOTP On Off Specify the BOOTP address assignment setting. [...]

Use To Enable IPv6 On Off Ena ble IP v6 in the pr inter. Note: On i s the f actory d efault setting. Auto Configuration On Off Specify whether or not the network ada pter accepts the automa tic IPv6 address configuration entries provided by a router. Note: On i s the f actory d efault setting. Set Hostna me Se t the h os t nam e. Note: These settin[...]

Use To Choose N etwork Select an avai lable network for the printer to use. View S ignal Q uality View the quality of the wireless connecti on. View Se curity Mode View the encryption method for the wireless network. AppleT alk menu To access the menu, na vigate to either of t he following: • Networ k/Ports > Standa rd Netwo r k > Standa rd[...]

Use To NPA Mode On Off Auto Set the printer to perf orm the special processing requi red for bidirectional communicat ion following the convention s defined by the NPA protoco l. Note s: • Auto is the factory default setti ng. Auto sets the printer to examine data, determine the format, and then pr ocess it appropriately. • The printer automati[...]

Use To ENA Gateway yyy.yyy.yyy.yyy Set the gateway information for an externa l print server. Note : This menu is available only when the prin ter is attached to an extern al print server through the USB port. Parallel [x] menu Note: This menu appears only when an opt ional parallel ca rd is insta lled. Use To PCL SmartS witch On Off Set the printe[...]

Use To Job Buffering Off On Auto Temporarily store print jobs on the printer hard disk before pri nting. Notes: • Off is the fac tory d efaul t setti ng. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs onl y if the printer is busy processing data from ano ther input port. • Changing th is setting from the printe [...]

Use To ENA Gateway yyy.yyy.yyy.yyy Set the gateway informa tion for an external print server. Note: This menu item is available onl y if the printer is atta ched to an ex ternal print server through the USB port. Serial [ x] men u Note: This menu appears o nly when an o ptional serial card i s instal led. Use To PCL SmartS witch On Off Set the prin[...]

Use To Seria l Bu ffer Disabled Auto 3K to [maximum size allowed] Set the size of the serial input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffer ing. Any jobs already buf fered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be chang ed in 1 ‑ KB incre[...]

Use To Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Specify the rate at which data can be received th rough the serial port. Notes: • 9600 is the factor y defau lt sett ing. • 138200 , 1728 00, 23 040 0, and 345 600 baud r ates ar e only dis play ed in the Standard Serial menu. These settings do not app ear in t[...]

Use To Use SSL Disabled Negotiate Requ ired Set the printer to use SSL for inc reased security when connecting to the SMTP serv er. Note s: • Disabled is the fact ory default sett ing. • When the Negotiate setting is used, the SMTP s e rver determines if SSL will be used. SMTP Server Authentication No authentication required Login/Plai n CRA M [...]

Use To Edit Building Blocks Internal Accou nts NTLM Simple Ker beros Se tup Kerb eros Se tup Active Direct ory LDAP LDAP+ GSSAP I Password PIN Edit settings for Internal Accoun ts, NTLM, Simple Kerberos Setup, Kerb eros Setup, Active Directory, LDAP, Password, and PIN. Edit Securit y Template s [list of available templates] Add or edit a security t[...]

Use To Security Reset Jumper No Effect Access controls= “No Se curity” Reset factory securi ty defaults Adjust the security settings. Notes: • No Effect means the reset has no effect on th e printer security configurati on. • Access control s=’No Secur ity’ retain s all the security informat ion that the u ser has defined. No Security i[...]

Use To Repeat Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs. Verify Job Ex piration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs needing verification. Reserve Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the [...]

Security Audit Log menu Use To Export Log Enable an authorized user to expor t the security log. Notes: • To export the log from the pri nter control panel, attach a flash drive to the printer. • To export the log from the Embedded Web Server, downloa d the log to a computer. Delete Log Yes No Specify whether audit logs are del eted. Configure [...]

Use To Configure Log (continued) Admin’s e-mail address [256 charac ter string] Digitall y si gn expor ts Off On Severity of events to log 0–7 Remote Syslog non-lo gged events No Yes E-mail log cle ared alert No Yes E-mail log wrapped alert No Yes E-mail % full alert No Yes % full aler t level 1–99 E-mail log exported a lert No Yes E-mail log[...]

Use To Automatically Observe DST On Off Set the scanner to use the applicab le daylig ht saving time (DST) start and end times associated with the scanner Time Zone setting. Note: On is the factory def ault setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Custom T ime Zone Setup DST Start Week DST Star t D[...]

Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display. Note: Not a ll languages ar[...]

Use To Quiet Mode Off On Reduce the amount of nois e produced by the printer. Notes: • Off is the factory default setting. This supports the performance specific ations for your pri nter. • On configures the pri nter to produce as little noise as possible. This is best sui ted for printing text and line art. • For optimal printing of col or ?[...]

Use To Paper Si zes US Metric Specify the default paper measurement. Notes: • US is the factory default setting. • The initial setting is determin ed by your coun try or region selection in the initia l setup wizard. • Changing this setting also cha nges the default setting for each input source in the Pa per Size/Type menu. Scan to PC Port R[...]

Use To Displayed Information (continued) Black To ner Customize the displayed inf ormation for Black Toner. Select fr om the follo wing options: When t o disp la y Do n ot di splay Display Message to Displa y Defa ult Altern ate Defau lt [text entry] Altern ate [text entry] Notes: • Do not display is the factor y default setting for When to displ[...]

Use To Home scr een custom izati on Change Langua ge Cop y Copy Shortcuts Fax Fax Sh ortcuts E ‑ mail E ‑ mail Shortcuts FTP FTP Sh ort cuts Search He ld Job s Held Jobs USB Driv e Profiles and Apps Bookma rks Jobs by user Forms and Favorites Card Cop y Scan to Network MyShortcut Multi Send Change the icons that appear on the home screen. For e[...]

Use To Audio Feedback Button Feed back On Off Volume 1–10 Se t the a udi o vo lum e fo r the bu tton s. Notes: • On is the factory default setting f or Button Feedback. • 5 is the factory default setting f or Volume. Show Bookmarks Yes No Specify whether bookmarks are displayed from the Held Jobs area. Note: Yes is the factory default settin [...]

Use To Timeou ts Standby Mode Dis able d 1–240 Specify the number of minu tes of inactivity before the pri nter enters a lower p ower state. Note: 15 is the factory default setting . Timeou ts Slee p Mod e Dis able d 1–120 Set th e amoun t of ti me i n minu tes the pri nte r wa its af ter a job is printed before it goes into a reduc ed power st[...]

Use To Timeou ts Print Timeout Dis able d 1–255 Set the amount of time in seco nds the printer waits to receive an end ‑ of ‑ job message bef ore canceling the rest of the print job. Notes: • 90 is the factory default setting. • When the timer expires, any partially pri nted page still in the printer is printed, and then the prin ter chec[...]

Use To Print Reco very Jam Reco ver y On Off Auto Specify whether the printer reprin ts jammed pages. Notes: • Auto is the fa ctory defau lt setting. The printer reprints jammed pages unless the memory required to hold the pages is needed f or other printer tasks. • On sets the printer to always repri nt jammed pages. • Off sets the printer t[...]

Use To Factor y Default s Do Not Rest ore Restor e Now Restore the printer settings to the factor y default settings. Notes: • Do Not Restore is the factory default s etting. This ke eps the user ‑ defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Por ts menu settings. All downloads st[...]

Use To Paper Save r Off 2 ‑ up Portrait 2 ‑ up Landscape 4 ‑ up Portrait 4 ‑ up Landscape Copy two or four she ets of a document on on e page. Note: Off is the factory defaul t setting . Print Pa ge Borders On Off Spec if y wh eth er a bor der i s p rin ted . Note: Off is the factory defaul t setting . Coll ate (1,1,1) (2,2,2) (1,2,3) (1,2,[...]

Use To Orig inal Si ze Letter Legal Executive Tabloid Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A3 A4 A5 A6 JIS B 4 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original document. Note: Letter is the U.S. factory d efault setting. A4 is the[...]

Use To Output Bin Standard B in Bin [ x] Specify the bin to be used for the copy job. Notes: • Standard Bin is the factory default settin g. • Bin [x] appears only when at least one optional b in is installed. Numb er o f Co pi es 1–99 99 Specify the number of copi es for the copy job. Note: 1 is the factory default setting . Header/Footer [L[...]

Use To Auto Center Off On Automatical ly center the content on the page. Note: Off is the factory defaul t setting . Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which c olor to dro p during scanni ng and to adjust the dr opout setting for[...]

Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog F ax Setu p mod e sends t he fa x job t hrough a telepho ne lin e. General Fax Settings Use To Fax Name Spec ify the n ame of th e fa x in the p rint er . Fax Number Spec ify th e n umb er ass ign ed t o the fax. Fax ID Fax Name Fax Number Specify h ow the fax is ide ntifi ed. Note: Fax Numb[...]

Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e. Notes: • Off b y defaul t is th e factory defa ult se ttin g for Fax C over P[...]

Use To Orig inal Si ze Letter Legal Executive Tabloid Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A3 A4 A5 A6 JIS B 4 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Spec ify the s iz e of t he or igi na l do cume nt. Note: Mixed Si zes is the U.S . factor y default s etting. A4 is th[...]

Use To Darkness 1–9 Lighten or darken the output . Note: 5 is the factory default setting . Dial P refix Enter a dialin g prefix, such as 99. A nu meric entry field is provided. Dialing Pr efix Rules Prefix Rul e [ x] Establish a d ialing prefix r ule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a spec[...]

Use To Scan Prev iew On Off Specify whether a preview appears on th e display for scan jobs. Notes: • Off is the fac tory d efaul t set ting. • This menu item appears only when a fo rmatted, wor king printer hard di sk is installed. Background Remova l ‑ 4 to 4 Adjust the amount of backgro und visible on a scanned image. Note: 0 is the factor[...]

Use To Temperature ‑ 4 to 4 Specify warm or c ool output s. Cool values gene rate a bluer output than the defau lt while warm values generate a redder output than th e default. Note: 0 is the factory default setting . Enab le Color Fax Scans Off by def ault On by default Never use Always use Enable color faxing . Note: Off by default i s the fac [...]

Use To Separator Sh eets Off Before Job After J ob Enable the printer to inc lude separator sheets for inc oming fax jobs. Note : Off is th e fact ory de fault s etting . Sepa rat or Sh eet So urc e Tray [x] Multipurpose Feeder Specify the paper source for the separator sheet . Note : Tray 1 is the fa ctory defau lt set ting. Output Bin Standard B [...]

Use To Punch Off On Specify whether prints are punched. Note s: • Off is th e facto ry default set ting. • This menu i tem appears only when a st aple, hole punc h finisher is installed. Staple Off 1 stap le 2 stap les 4 stap les Specify whether prints are stapled. Note s: • Off is th e facto ry default set ting. • This menu item appe ars o[...]

Use To Log Output Bin Standard B in Bin [ x] Specify the bin for the printed fax logs. Note : Standard Bin is the factory default setting. Speaker Settings Use To Speaker Mode Alwa ys Of f On until Connected Alwa ys On Specify the mode of the speaker. Note : On until Connected is the factor y default setting. A sound is issued until the fax connect[...]

Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the scanned file. Note: PDF (.pdf) is the fa ctory default setting. PDF Vers ion 1.2–1. 7 A–1a Set the version of the PDF file that is scan ned for e ‑ mailing. Note: 1.5 is the fact ory de fault set ting. Content Type Text Graphics Text/Photo Pho[...]

Use To Orig inal Si ze Letter Legal Executive Tabloid Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A3 A4 A5 A6 JIS B 4 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the size of the document being scanned. Note: Letter is the U.S. factory d efault setting. A4 is the internatio[...]

Use To E ‑ mail imag es se nt as Atta chmen t Web Link Specify how the images are sent. Note: Att achment is th e factor y default s etting. Use Multi ‑ Page Tiff On Off Choose between single-page TIFF files and multiple ‑ page TIFF files. Fo r a multipl e- page scan ‑ to ‑ e-mail job, either one TIFF file is created contai ning all the p[...]

Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgr o und visible on a scanned image. Note: 0 is the fa ctory d efaul t settin g. Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal balance of colors in the scan ned image. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gre[...]

FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF ( .pdf) TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file for FTP sending. Note: PDF (.pdf) i s the factory default setting. PDF Vers ion 1.2–1. 7 A–1a Set the version level of th e PDF file for FTP sending. Note: 1.5 is the fact ory de fault set ting. Content Type Text G[...]

Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A3 A4 A5 A6 JIS B 4 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify t he si ze of the or iginal do cument. Note: Letter is the U.S. factory d efault setting. A4 is the internat ional fact[...]

Use To Use Multi ‑ Page TIFF On Off Provide a cho ice betwee n single-p age TIFF fi les and multi ple ‑ page TIFF files . For a mult ip le-p age sca n ‑ to ‑ FTP job, either on e TIFF file is created co ntaining all the pages, or multiple TIFF fi les are created wi th one file for eac h page of the job. Notes: • On is the factory default [...]

Use To Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal balance of colors in the sca nned image. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which color to drop dur ing scanning and to ad just the dropout setting f[...]

Flash Drive me nu Scan Settings Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file to be sent through FT P. Note : PDF (.pdf) is the factory d efault setting. PDF Vers ion 1.2–1. 7 A–1a Set the version of the PDF fil e to be sent through FTP. Note : 1.5 is t he fa ctor y defa ult set ting .[...]

Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A3 A4 A5 A6 JIS B 4 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the size of the original document. Note : Letter is the U.S. factory default settin g. A4 is the internatio nal factory[...]

Use To Use Multi ‑ Page TIFF On Off Provide a choice between single-pag e TIFF files and multiple ‑ pa ge TIFF files . For a multiple-page sca n to FTP job, either one TIFF file is created co ntaining all the pages, or multiple TIFF file s are creat ed with one fi le for ea ch page. Note s: • On is the factory default setting. • This menu a[...]

Use To Contra st 0–5 Best f or con tent Specify the contrast o f the scanned image. Note : Best for conten t is the factory defaul t setting. Mirror I mage Off On Create a mirror image of th e original document. Note : Off is t he facto ry default setting. Negative Image Off On Create a negative i mage of the origi nal document. Note : Off is t h[...]

Hole Punch Off On Specify whether prints have pu nched holes. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple, hol e punch finisher is install ed. Hole Punch Mode 2 hole s 3 hole s 4 hole s Specify the number of holes to be mad e on the prints. Notes: • 3 holes is the U.S. fact ory default se[...]

Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets are inserted. Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to (1,2,3) (1,2,3). If Collate is set to (1,1,1) (2,2,2), then a blank page is inserted betwee[...]

Use To Print Area Normal Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data in the non ‑ p rintable area defined by th e Normal setting, the prin ter clips the ima ge at the boun dary. • Whol e Page al lows the im age to be m ove d int o t he non ‑ print[...]

Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec if y wh et her tw o ‑ sided printing is set as the default for all print jobs. Notes: • 1 si ded is the factor y de fau lt set ting . • You can set two ‑ sided printin g from the printer software. Duplex Binding Long Edge Short Edg e Define th e way two ‑ sided pages are bound an[...]

Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on on e side of a paper. Notes: • Off is the fac tory d efaul t setti ng. • The number selected is the number of page images that a re printed per side. Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Ver[...]

Use To Hole Punch Mode 2 hole s 3 hole s 4 hole s Specify the number of holes to be created on pri nted outputs for the purpose of collect ing the shee ts in a binder or f older. Notes: • 3 holes is the U.S. facto ry default settin g. 4 h oles is the interna tional fac tory default setting. • This menu appears only when a supported staple, hole[...]

Use To Enhance Fine Lines On Off Enable a prin t mode prefera ble for fi les such as architec tural drawings , maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory d efaul t setti ng. • You can set this option fr om the printer software. For Windows users, click File > Prin t , and then click Proper ties , Prefe[...]

Use To Log Ac tion at Near Full None E ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Curr ent Log Post & Dele te Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest L og Delete All Lo gs Delete All But Current Determine and set how the printer responds when the hard disk i[...]

Use To Forma t Fl ash Yes No Format the flash memor y. Warni ng— Pote ntia l Da mage: Do not turn off the printer whil e the flash memory is being formatted. Notes: • Yes delete s all da ta sto red in f lash me mory. • No cancels the format request. • Flash memory refers to the memory adde d by installing a flash memory card in the printer.[...]

Use To Annotations Do Not Print Print Print annotati ons in a PDF. Note : Do Not Pri nt is the factory default setti ng. PostScript menu Use To Print PS Error On Off Print a page containing the P ostScript error. Note : Off is th e facto ry default setting. Lock PS Startup Mode On Off Disable the SysStart file. Note : Off is th e facto ry default s[...]

Use To Symbol Se t 10U PC ‑ 8 12U PC ‑ 850 Specify the symbol set for eac h font name. Note s: • 10U PC ‑ 8 is the US factor y defau lt set ting . 12U PC ‑ 850 i s th e inte rnat iona l factory d efault setting. • A symbol set is a set of alphabeti c and numeric char acters, punctuation, and special sy mbols. Symbol sets support the di [...]

Use To PCL Emulation Settings Auto CR after LF On Off Specify whether the pri nter automatical ly performs a carriage retur n (CR) after a line feed (LF ) control command. Note : Off is th e facto ry default setting. PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatical ly performs a line feed ( LF) after a carriag [...]

HTML menu Use To Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Lett er G ot hi c Lubalin Graph Marigold MonaLisa Rec ut Mona[...]

Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note : Print is the factory def ault setting. Image m enu Use To Auto Fit On Off Se[...]

Menu item Description Print Defects Guide Provides a template for determin ing the cause of repeating print quality defects, and lists settings that can be used to adjust print qua lity Inform ation Guide Provides help in loc ating add itional inform ation Supplies Guid e Provides inf ormation about ordering supplies Underst anding the print er men[...]

Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engin eer our packaging t o reduce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: •[...]

Avoid paper jams Correctl y set the pap er type a nd size to a void pap er jams. For m o re informa tion, see “Avoiding jams” on page 242 . Saving energy Using Hi bernate mode Hibernate is an ultra ‑ low ‑ power operatin g mode. Notes: • Three da ys is the de fault amount of tim e before t he prin ter ente rs Hiber nate mod e. • Make su[...]

Adjust ing Sleep mode 1 From the home s cre en, n avig ate to : > Set tin gs > General S ettings > Timeouts > Slee p Mode 2 In the Sleep Mode field, select th e number of minu tes the printer is idle before it enter s Sleep mode. 3 Apply the changes. Adjusting the b rightness of the printer d isplay To sa ve e nergy , or if you have tro[...]

Recycling Lexmark packaging Lexmark cont inually s trives to m inimize pac kaging. Less pac kaging helps to ensure th at Lexmark p rinters a re transpo rted in the most efficient and environmentally sensitiv e manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy sav ings, and natur a[...]

Securin g the printer Using the security lock feature The printer is equipped with a security lock feature. Wh en a lock compati ble with most laptop com puters is attac hed, the printer is locked. When l ocked, th e controller board shield and the co ntroller bo ard cann ot be removed. At tach a securi ty lock to the pr inter in the l ocati on sho[...]

In hig h ‑ securi ty env ironment s, it may be necessa ry to take ad ditio nal ste ps to make sure tha t confi dential data sto red in the printer hard dis k canno t be acc ess ed when t he prin ter—or its ha rd di sk—is r emoved f rom yo ur premi ses. • Degaus sing —Flushes the hard disk with a magnetic fiel d th at erases stor ed data ?[...]

Configurin g printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive dat a in the event the printer or its hard disk is st olen. Note: Some pr inter mo dels may no t have a hard d isk ins talled. 1 Turn off th e prin ter. 2 From the co ntrol panel , hold down 2 and 6 while turning the printer on. Release th e buttons o[...]

Maintaining the printer Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause damag e to your pr int er. Cleaning printer parts Cleaning th e printe r Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s. Warn ing —Pot ent ial D amag e: D amag[...]

2 Wip e the a reas s hown w ith a s oft or lint ‑ free cloth. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glas s 4 White underside of the ADF cover 3 Clos e the scanne r cov er. Cleaning th e charger and the printh ead len s 1 Open t he bo ttom front door . Maintai ning the pr inter 206[...]

2 Remove the wa ste to ner bo ttle. 3 Locate the white tab. 4 Gently p ull the tab until it stop s, and then slowly s lide it bac k into pla ce. Repeat three time s. Maintai ning the pr inter 207[...]

5 Remove the prin thead wiper. 6 Insert the wiper int o the hole until it stops , and then slide it out. Repeat th ree times. 7 Put the wi per bac k to its ho lder. 8 Reinsta ll the w aste to ner bo ttle. 9 Clos e th e bott om f ront d oor . Maintai ning the pr inter 208[...]

Emptying the hole pu nch box 1 Open doo r H. 2 Remove a nd empt y the ho le punch box. Maintai ning the pr inter 209[...]

3 Reinst all t he hole pu nch box. 4 Clos e door H. Checking the stat us of parts and s upplies A message app ears on the disp lay when a replacement supply item is neede d or when maintenanc e is required. Checki ng the status of parts and sup plies on the prin ter control panel From th e home scr een, touch Statu s/S uppli es > Vi ew Suppl ies[...]

The accu racy o f the es tima ted num ber of remai ning p ages m ay decreas e when the act ual prin ting consu mption is diff erent fro m the hist orical pr intin g consum ption . Consid er the v ariabl e level of accuracy bef ore pu rchas ing or re placi ng supplie s base d on the e stimat e. Unt il an a dequate p rint his tory is obtai ned on the[...]

Ordering staple cartridges Item Part number Staple car tri dges 25A001 3 Ordering a 300K maintena nce kit Note: To replace the parts included in the maintenance kit, see the instruction sheet that came with each part. Item Part number Mainte nance kit 40X96 69 Storing parts and supplies Storing su pplie s Choose a cool , cle an stor age are a for t[...]

Replacing supplies Replacing a photocond uctor uni t 1 Open t he bo ttom front door . 2 Remove the wa ste to ner bo ttle. Maintai ning the pr inter 213[...]

3 Unloc k the photo conduct or uni t. 4 Remov e the photoc onduct or unit. 5 Unpack the new photoc onduct or unit . Warning—Pote ntial Da mage: Do not expo se the phot ocon ductor unit to di rect light for m ore than 10 m inutes. Extended exposur e to li ght may ca use pri nt qua lity proble ms. Warning—Pote ntial Da mage: Do not touch the ph o[...]

7 Lock the photo condu ctor uni t. 8 Reinsta ll the w aste to ner bo ttle. 9 Clos e th e bott om f ront d oor . Replacing the staple cartridge Replacing the staple cartridge in the staple finisher Note: The staple finis her is su pported on ly in selec t printer models. 1 Press the latch on the staple finisher, and then slide th e finisher to the l[...]

2 Remove the staple cartridge holder . 3 Remove the empty staple cartridge from th e cartridge holder. 4 Insert the n ew cartrid ge into the car tridge holde r. Maintai ning the pr inter 216[...]

5 Push the cart ridge holder into th e finisher unti l the holder clicks into place. 6 Slide the finisher back into place. Maintai ning the pr inter 217[...]

Replacing the staple cartridge in the booklet finisher 1 Open door H, an d then pull ou t the bo oklet make r. 2 Remove the staple cartridge holder . Maintai ning the pr inter 218[...]

3 Remove the empty staple cartridge from th e cartridge holder. 4 Insert the n ew cartrid ge into the car tridge holde r. 5 Push the cart ridge holder into the booklet maker u ntil the holder clicks into pla ce. 6 Push the booklet m aker back into place, and then close the door. Maintai ning the pr inter 219[...]

Replacing the staple cartridge in the st aple, hole punch finisher 1 Open doo r H. 2 Remove the staple cartridge holder . 3 Remove the empty staple cartridge from th e cartridge holder. Maintai ning the pr inter 220[...]

4 Insert the n ew cartrid ge into the car tridge holde r. 5 Push the cart ridge holder into th e finisher unti l the holder clicks into place. 6 Clos e door H. Replacing the toner cartridge 1 Open the to p front do or. 2 Rotate th e toner cartri dge coun terc lockw ise, and then pu ll it out . Maintai ning the pr inter 221[...]

3 Unpack the new tone r cartri dge, remove th e packi ng materia l, and th en shake th e cartrid ge to redis tribute th e toner. 4 Insert the t oner cart ridge into t he printer. 5 Rota te the c artridg e c lockwis e to lock i t into place. Maintai ning the pr inter 222[...]

6 Clos e th e top f ront door . 7 Clean the charger and the printhead lens. For more inform ation, see “Cleaning the charger and the printhead lens ” on page 20 6 . Replac ing the waste tone r bottle 1 Open t he bo ttom front door . Maintai ning the pr inter 223[...]

2 Remove the wa ste to ner bo ttle. 3 Clean the charger and the printhe ad lens. Fo r more inf ormati on, se e steps 3–7 of “Cleanin g the charger and the printh ead lens” o n page 206 . 4 Unpack the new waste toner bottle. 5 Inse rt the new waste t oner bo ttle into th e printer un til it clicks into place. 6 Clos e th e bott om f ront d oor[...]

Replacing the 300K maintenance kit Replacing the exh aust and ozone filters 1 Exhaust filter 2 Ozone filter Replacing the exhaust filt er 1 Pull out the exhaus t f ilter. 2 Unpack the new exhaust filter. Maintai ning the pr inter 225[...]

3 Insert the new filter. Replacing the ozone filter 1 Pul l out the oz one filt er. 2 Unpack the new ozone fi lter. 3 Insert the new filter. Maintai ning the pr inter 226[...]

Replacing the pic k, feed, and separator rollers 1 Pick rolle r 2 Feed roller 3 Separator roller Note: You can use the rollers st ored in the comp artment inside the st andard trays. For more information, see “Sto ring the roll ers ” on page 212 . 1 Turn off th e prin ter. Maintai ning the pr inter 227[...]

2 Remove all trays. • Standar d tray • Optional 2 x 500 ‑ or 2 500 ‑ sheet tray Note: To remo ve the option al 2 x 5 00 ‑ she et t ray , fol low the proc edur e in remo vi ng th e standa rd tray . 3 Open door C. Make s ure th at it doe s not hit any c able atta ched to the pr inter. Note: If the 3000 ‑ sheet tray is inst alled, slide th[...]

4 Open doo r D . Notes: • You can o nly ope n door D if th e opt ional 2 x 500 ‑ or 2500 ‑ sheet tray is inst alled. • If the 3000 ‑ sheet tray is installed, slide the tray to op en the door. 5 Locate the rollers. Maintai ning the pr inter 229[...]

6 Remove the ro llers. 7 Insert the n ew rollers un til they click into place. Note: Make sure to insert the rollers to t heir right places. 8 Clos e door s C and D. 9 Inse rt the tra ys. Replacing the transfer mod ule Note: Use t he scr ewdriv er locat ed i nside t he bo ttom f ront door of the p rint er. Maintai ning the pr inter 230[...]

1 Turn off th e prin ter. 2 Open door C. Make s ure th at it doe s not hit any c able atta ched to the pr inter. CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the s urface to cool before t ouching it. Note: If the 3000 ‑ sheet tray is inst alled, then slide the tray t[...]

4 Loosen the screws o f the transfe r module lock. 5 Remove t he pape r guide. 6 Lift the trans fer mo dule us ing the handles , and t hen pull it out c omplet ely. 7 Unpack the n ew tr ansfer mod ule. Warning—Pote ntial Da mage: Do not expo se the trans fer be lt to di rec t ligh t for more than 10 minute s. Extended exposur e to li ght may ca u[...]

Warning—Pote ntial Da mage: Do not t ouch the trans fer belt. Doing so may affect the print quality of futu re print jo bs. 8 Insert the ne w trans fer mo dule unt il it cl ic ks in to place. 9 Place the paper guide back into place. 10 Tighten the screws of the tran sfer module lock. 11 Reinst all t he door stoppe r. 12 Clos e door C. Replacing t[...]

2 Pull out the trans fer roll er. 3 Unpack the ne w trans fer roller. 4 Insert t he new transfer roller unti l it clicks into place. 5 Clos e door C. Resetting the maintenance co unter 1 Turn off th e prin ter. 2 From the co ntrol panel , hold down 2 a nd 6 while turning the printer on . Release the buttons when the screen with the progress bar app[...]

Replacing the ADF s can pa d 1 Open t he sc anner cover. 2 Remove the ADF scan pad. 3 Unpac k the new ADF scan pad, a nd th en rem ove the pack in g mater ials. Maintai ning the pr inter 235[...]

4 Lay the ADF scan pad flat on the scanner glass with the white area facedown. 5 Close the scanner cover to st ick the ADF scan pad to the cov er, and then open the cover . 6 Push the corn ers of the ADF scan pad to s ecure it into place. 7 Clos e the scanne r cov er. Maintai ning the pr inter 236[...]

Moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. Before moving the printer CAUTION—PO TENTIAL IN JURY: Befo re moving the print er, fol low these g uidelines t o avoid per sonal injur y or printer damage : • Turn off the print[...]

• If ne cessar y, use a car t with a s urface larg e enou gh to suppo rt th e fu ll dim ensi ons of the pr inter . • Keep the pr inter in an u prigh t positi on. • Avoid jarr ing movement s. Shippin g the printer When shipping the print er, use the original packaging. Maintai ning the pr inter 238[...]

Managing the printer Checking the virtua l display 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo [...]

Copying prin ter settings to other printers Note: This feature i s available on ly in networ k printers. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs as fo ur sets of numbers sep arated by periods,[...]

Notification Description Non Continuable Stop 1,2 The printer stops pro cessing jobs when the supp ly con dition is reached. The supp ly must be replaced to continue pri nting. 1 The printer generates an e-mail about the status of the supply when supply notifica tion is enabled. 2 The printer stops when some supplie s become empty to prevent damage[...]

Clearin g jams Car efu lly s elect pa pe r and spe cia lty me di a, an d then lo ad t hem properl y to avoi d mos t jam s . If jams occur, then follow the steps outlined in this chapter. Note: Jam Reco very is set to Au to by d efault. The prin ter re prints jammed pag es unle ss the mem ory requi red to hold the pages is needed for other printer t[...]

• Flex, fan, and s traighte n pape r before loading it. • Do not use pap er tha t has been cut or tri mmed by h and. • Do n ot mix pa per siz es, weig hts, or typ es i n the sa me t ray. • Make s ure the pa per size a nd type a re set correct ly on t he comput er or printer contr ol pane l. • Stor e paper acc ordi ng to manuf actu rer re [...]

Area name 6 Door H 7 Finisher bi ns 8 Door J 9 Area G Area name Control panel message What to do ADF [x]-page jam, press latch at area E to open ADF's t op cover . [28y. xx] Open the ADF to p door, and then remove the jammed paper. Multipurpose feeder [x] ‑ page jam, clear jammed paper from the multipurpose feeder . [200.xx] Remove the jamme[...]

[x] ‑ page jam, clear jamm ed paper from multipu rpose feeder. [200.xx] 1 Remove all paper from the mu ltipurp ose feeder. 2 Remove t he jamm ed paper . 3 Open door C to re move any pape r frag men ts. Note: Make sure that door C does not h it any cable attached to the printer. 4 Clos e door C. 5 Flex the sheets ba ck and forth to loosen the m, a[...]

• Fuser area • Below the fuser area • Duplex area • Above the duplex area Clearing jams 246[...]

3 Open the st andard trays, and th en locate the jam med pap er. 4 Remove t he jamm ed paper . Note: M ake sure tha t all paper fragmen ts are removed. 5 Clos e the trays and do or C. [x] ‑ page jam, slide the 3000 ‑ sheet tray and open door C. [2yy.xx] 1 Slide the 3000 ‑ sh eet tray. Clearing jams 247[...]

2 Open door C. Make s ure th at it doe s not hit any c able atta ched to the pr inter. 3 Remove the ja mmed pape r from an y of the foll owing l ocation s: Note: M ake sure tha t all paper fragmen ts are removed. CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the s urfac[...]

• Duplex area • Above the duplex area 4 Open the st andard trays, and th en locate the jam med pap er. 5 Remove t he jamm ed paper . Note: M ake sure tha t all paper fragmen ts are removed. 6 Clos e the trays and do or C. 7 Slide the 3000 ‑ sh eet tray back into place. [x] ‑ page jam, open doo r D and clea r all ja mmed paper. [24y.xx] 1 Op[...]

Note: M ake sure tha t all paper fragmen ts are removed. 2 Open the optio nal t ray, and th en lo cate the j ammed pape r. 3 Remove t he jamm ed paper . Note: M ake sure tha t all paper fragmen ts are removed. 4 Clos e the tray and door D. Clearing jams 250[...]

[x] ‑ page jam, slide the 3000 ‑ sheet tray and open door D. [24y.xx] 1 Slide the 3000 ‑ sh eet tray. 2 Open door D, and then re move the jammed pap er. Note: M ake sure tha t all paper fragmen ts are removed. 3 Open the optio nal t ray, and th en lo cate the j ammed pape r. 4 Remove t he jamm ed paper . Note: M ake sure tha t all paper fragm[...]

5 Clos e the tray and door D. 6 Slide the 3000 ‑ sh eet tray back into place. [x] ‑ page jam, slide the 3000 ‑ sheet tray and open door F. [24y.xx] 1 Slide the 3000 ‑ sh eet tray. 2 Remove t he jamm ed paper . Note: M ake sure tha t all paper fragmen ts are removed. Clearing jams 252[...]

3 Open door F, and then remove th e jammed paper. Note: M ake sure tha t all paper fragmen ts are removed. 4 Clos e door F. 5 Open door C. Make s ure th at it doe s not hit any c able atta ched to the pr inter. 6 Remove the ja mmed pape r from an y of the foll owing l ocation s: Clearing jams 253[...]

Note: M ake sure tha t all paper fragmen ts are removed. CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the s urface to cool before t ouching it. • Fuser area • Below the fuser area • Duplex area Clearing jams 254[...]

• Above the duplex area 7 Close door C, and then slide the 3000 ‑ sheet tray ba ck into place. [x] ‑ page jam, open doo rs G, H, and J an d clear jammed pap er. Leave paper in bin. [4yy.xx] 1 Open door G, and then remove the jammed paper. Note: M ake sure tha t all paper fragmen ts are removed. 2 Open do or J, and t hen lif t handle J1 to its[...]

3 Open doo r H. 4 Remove the ja mmed pape r from an y of the foll owing l ocation s: Note: M ake sure tha t all paper fragmen ts are removed. • Door J Note: If there is a jammed paper between the finisher bins, th en remove the pap er. Clearing jams 256[...]

• Areas H1 and H2 • Areas H3 and H4 • Area H6 5 Clos e Door H. 6 Open door C, a nd then remove t he jamm ed pape r. Note: Make sure that door C does not h it any cable attached to the printer. Clearing jams 257[...]

Notes: • Make sure that all paper fragm ents a re rem oved. • If the 3000 ‑ sheet tray is installed, then slide t he tray to the right to op en the door. 7 Clos e door C. [x] ‑ page jam, press lat ch to acces s area G. Leave pap er in bin. [40y.xx] 1 Remove all pa per from the st aple finisher bin. Clearing jams 258[...]

2 Press the latch and slide the staple finisher to the left, and then remove the jammed paper. Notes: • Make sure that all paper fragm ents a re rem oved. • If necessar y, turn spi nner w heel G1 downward to fee d jammed pa per in to th e finisher bin, a nd then re move the pape r. Clearing jams 259[...]

3 Slide the finisher back into place. 4 Open door C, a nd then remove t he jamm ed pape r. CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the s urface to cool before t ouching it. Notes: • Make sure that door C does no t hit an y cable at tached to the pr inter. • Ma[...]

[x] ‑ page jam, press lat ch to acces s area G and clear jam med staples. Leave pa per in b in. [40 2.93] 1 Remove all pa per from the st aple finisher bin. 2 Press the latch on the staple finisher, and then slide th e finisher to the left. 3 Remove the staple cartridge holder . Clearing jams 261[...]

4 Use the meta l tab to lift the stapl e guard, and then remo ve any loose s taples. 5 Press the st aple gu ard down until it cli cks int o pla ce . 6 Press the st aple s agai nst the meta l brac ket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the st aples near the meta l brack et. Clearing jam[...]

7 Push the cart ridge holder into th e finisher unti l the holder clicks into place. 8 Slide the finisher back into place. Clearing jams 263[...]

[x] ‑ page jam, open doo r H and ro ta te kn ob H6 c lockw ise. Leav e paper in bin. [426.xx–428.xx] If the jam med pa per is located unde r door G , the n open the doo r and r emove the paper . 1 Open do or J, and t hen lift handle J1. 2 Open doo r H. Clearing jams 264[...]

3 Remove the ja mmed pape r from an y of the foll owing l ocation s: Note: M ake sure tha t all paper fragmen ts are removed. • Door J Note: If there is a jammed paper between the finisher bins, th en remove the pap er. • Areas H1 and H2 Clearing jams 265[...]

• Areas H3 and H4 • Area H6 4 Using han dle H5, pull out the b ooklet ma ker. 5 Remove the ja mmed pape r from an y of the foll owing l ocation s: Note: M ake sure tha t all paper fragmen ts are removed. Clearing jams 266[...]

• Area H8 • Area H9 Clearing jams 267[...]

• Area H10 6 Push th e bookl et maker back in to pla ce. 7 Clos e door H. 8 Open door C, a nd then remove t he jamm ed pape r. CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the s urface to cool before t ouching it. Notes: • Make sure that door C does no t hit an y c[...]

[x] ‑ page jam, press lat ch at area E to open ADF’s top cover. [28y.xx] 1 Remove all orig inal docume nts from the AD F tray. 2 Open th e top ADF top cover . 3 Remove jammed paper. Note: M ake sure tha t all paper fragmen ts are removed. 4 Clos e th e cover . 5 Open the sca nner c over, and the n open the bot tom ADF door. 6 Remove jammed pape[...]

7 Clos e th e door . 8 Clos e the scanne r cov er. Clearing jams 270[...]

Troubleshooting Understanding th e printer mes sages Cartridge low [88.xy] You may nee d to orde r a repl acement toner cartridg e. If necessary, touch Cont inue on the printe r cont rol panel t o clear the message and continue printing. Cartridge nearly low [88.xy] If nece ssary, to uch Continue on the printe r con trol pa nel t o clear t he me ss[...]

• Touch Reset active bin to reset t he acti ve bin for a l inked set of bins . • Cancel the print job. Change [paper source] to [paper type] [pap er size] load [orientation] Try on e or more of the follo wing: • Load the cor rect size and type of pa per in the tra y or f eeder, sp ecify the paper size and type in the Paper menu on the c ontro[...]

Disk full [62] Try on e or more of the follo wing: • From the co ntrol p anel, touch Continu e to clear th e mess age and c ontin ue pri nting. • Touch Reset active bin to reset t he acti ve bin for a l inked set of bins . • Dele te font s, ma cros, and ot her d ata store d in t he prin ter h ard d isk. • Install a hard d isk with la rger c[...]

Fax memory full From the printe r con trol pa nel, touch Contin ue to clear the mess age. Fax part ition inoperati ve. C o ntact system administrator. Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to clear the message . • Turn off the printer, and then turn it back on. If the message appears again, t[...]

Insert hole pu nch box Insert the hole punc h box into the f inis her, and t hen to uch Continue t o clear the message. Insert Tray [x] Try on e or more of the follo wing: • Insert th e specified tr ay in to the pr inter. • Cancel the print job. • Reset t he acti ve bin for a linke d set of bins by select ing Reset ac tive bin on the p rinter[...]

Load [paper so urce] with [custom string] [pape r orientation ] Try on e or more of the follo wing: • Load the tray or feeder with the corr ect size and type of pap er, and then touch Finishe d load ing paper on the cont rol p anel . • Touch Reset active bin to reset t he acti ve bin for a l inked set of bins . • Cancel the cur rent jo b. Loa[...]

Load Multip urpose Feeder wi th [custom type name] [pap er orientatio n] Try on e or more of the follo wing: • Load the feeder with the correct size and typ e of paper. • From the co ntrol p anel, touch one of t he fo llowin g: – Prompt each p age, paper loade d or Do not prom pt, pap er load ed —To clear t he message and continue printing.[...]

Load staples [G11, G12] Try on e or more of the follo wing: • Replace or insert the staple cartridge into th e finisher. For inst ructions on re placing o r inser ting the s taple car tridge int o the finisher, touch More inf orm ation on the cont rol p anel . • From the co ntrol p anel, touch Continu e to clear th e mess age and c ontin ue pri[...]

• Update the netw ork fi rmwar e in the prin ter or prin t ser ver. For mo re inf orm ation, visit the Lexmar k suppo rt We b site at htt p://suppo rt.lexma rk.co m . Not enough free space in flas h memory fo r resourc es [52] Try on e or more of the follo wing: • From the co ntrol p anel, touch Continu e to clear th e mess age and c ontin ue p[...]

Printer had to restart. Last jo b may be incomplete. From the printe r con trol pa nel, touch Contin ue to clear th e mes sage an d contin ue prin ting. For more in formation , visit http:// suppo rt.le xmark.co m or cont act cust omer suppo rt. Reinstall missing or unresp onsive cartrid ge [31.xy] Try on e or more of the follo wing: • Check if t[...]

Remove pape r from bin [x] Remove the pap er from t he speci fied bi n. The prin ter a utomat ically s enses pa per rem oval a nd resum es prin ting. If removing the paper does not clear the message, then to uch Contin ue . Remove paper from [li nked se t bin name] Remov e paper from the spec ified bin. The printe r auto mati cally d etect s paper [...]

Region number Region 5 Africa, Middle East, rest of Europe 9I n v a l i d Notes: • The x and y values represent . xy in the code t hat appe ars o n the prin ter co ntrol panel . • The x and y values m ust matc h for print ing to c ontinue. Replace jammed ori ginals if restarting job. Try on e or more of the follo wing: • Touch Cancel job to c[...]

Replace pape r pick rolle rs in [paper so urce], use parts an d instructio ns in tray 1 o r tray 2 compartment [80 ] Try on e or more of the follo wing: • Replace the pick roll ers, and then touch Rolle rs r epla ced on the contro l panel t o clear the m essag e and con tinue prin tin g. • Touch C ontin ue and re place l ater (Ja ms may co ntin[...]

Scan ner dis able d. Co ntac t syst em adm i nistra tor if prob lem per sist s. [8 40.0 2] Try on e or more of the follo wing: • Touch Co ntinu e wit h scanne r disabl ed to retu rn to th e home s creen, and then c ontac t your s ystem s uppor t person. • Touch Reboot and au tomatically enable scann e r to cancel the job. Note: This atte mpts t[...]

• Update the netw ork fi rmwar e in the prin ter or prin t ser ver. For mo re inf orm ation, visit the Lexmar k suppo rt We b site at htt p://suppo rt.lexma rk.co m or contact customer suppo rt, and then report the mess age. Standard USB port disabled [56] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinu[...]

Tray [x] paper si ze unsupported Repl ace with a suppo rted pape r size. Unformatted flash detected [5 3] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to stop the defragm entat ion a nd contin ue pri nting . • Format the flas h memo ry. Note: If the error message remains, then the flash memory may b[...]

Solving printer problems Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer is in Sleep mo de or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Press the S leep button to wak e the pr [...]

Action Yes No Step 7 Check if the printer is plu gged into any surge protecto rs, uninterrupt ible power supplies, o r extension c ords. Is the printer plugged in to any surg e protectors, unint erruptible power supplies, or extension co rds? Connect the printer power cord dire ctly t o a properly ground ed electrical outl et. Go to step 8. Step 8 [...]

Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer co ntrol panel. Does Ready appear on the printer displ ay? The p ro blem is solve d. Go to st ep 2. Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Do Please wait and Ready appear on the prin ter display? The pr oblem[...]

Action Yes No Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y add the internal option i n the printer driver to make it avai lable for pr int jobs. For more information, s ee “Adding available optio ns in the print driver” on p age 45 . b Resend the print job. Does the i nternal o ption oper ate correctl y? [...]

Action Yes No Step 2 Check the cable and the ISP connect ion. a Use the correct cabl e, and then make sure it is securely connec ted to the ISP. b Check if the ISP solution interfac e cable is securely connected into the receptacle of the controll er board. Note: The ISP solution interfac e cable and the rece ptacle on the controller boar d are col[...]

Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more information, see “A dding available options in the print dri ver” on page 45 . Is the tray available in the printer driver? The pr oble m is so lved. Con tact[...]

Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray. • Check if the paper guides are aligned against the edges of the paper. • Make[...]

Solving print problems Printing problems Confidential and other held jobs do not print Note: Confiden tial, V erify, Reser ve, and Repeat pr int jobs may be delete d if th e prin ter re quires extra m emory t o process ad ditio nal held jobs. Action Yes No Step 1 Open the held jobs folder on the p rinter display, and then verify that your print job[...]

Envelope seals when printing Action Yes No a Use envelopes that have been stored in a dry environment. Note: Printi ng on envelopes with high moisture content can seal the flaps. b Resend the print job. Does the envelope sea l when printing? Contact customer support . The pr ob lem is s olve d. Error mes sage about re ading the flash driv e appears[...]

Incor rect chara cters prin t Action Yes No Step 1 Make sure that the printer is not i n Hex Trace mode . Note: If Read y Hex appears on th e display, then turn off the printer, and then turn it ba ck on to deactivate Hex Trac e mode. Is the printer in Hex Trace mode? Deactivate Hex Trace mode. Go to step 2. Step 2 a From the control panel , select[...]

Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the pri nter control panel, set Coll ate to (1,2,3) (1,2,3). b Resend the print job. Did the job print and col late correctly? The p ro blem is solve d. Go to st ep 2. Step 2 a From the printer software, set Coll ate to (1,2,3) (1,2,3). Note: Setting Collate to (1,1, 1) (2,[...]

Print job takes longer than ex pected Action Yes No Step 1 a Disable Ec o ‑ Mode. From the control panel, navig ate to: Settings > Gen era l Set tin gs > Eco ‑ Mode > Off Note: Disabling Eco ‑ Mode may increase the consumption of energy or paper, or both . b Resend the print job. Did the job print? The p ro blem is solve d. Go to st [...]

Print jobs do not print Action Yes No Step 1 a From the document you are tryin g to print, open the Pri nt dialog and check if you have select ed the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print . b Resend the print job. Do the jobs print? The p ro blem i[...]

Tray linking does not work Notes: • The trays can dete ct p aper l ength. • The multipurpose feeder does not automat ically detect the paper size. You m ust set the size from the Paper Size/Type m enu. Action Yes No Step 1 a Open the trays, and then check if they contain p aper of the same size and type. • Check if the paper g uides are in th[...]

Print qual ity probl ems Char acter s have jag g ed or uneven edges Action Yes No Step 1 a Print a font sample list to check i f the fonts you are us ing are supported by the printer. 1 From the printer control pan el, navigate t o: > Reports > Prin t Fo nt s 2 Touch PCL Fonts or PostScript Fonts . b Use a font that is supported by the pr int[...]

Action Yes No Step 1 a Move the paper guides in the tray to the correct positi ons for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 From the control pan el, set the pape r size and type in the Paper menu to match the paper loaded in the tray. Do the paper size and type ma[...]

Gray background o n prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a From the Quality menu on the control panel, decrease the toner darkness. b Resend the print job. Did the gray backgro und disappear from the pri nts? The p ro blem is solve d. Go to st ep 2. Step 2 a Remove, and then reinstall the photoco nductor un it an[...]

Action Yes No Step 1 a Make sure that your software program is usi ng a correct fill patt ern. b Resend the print job. Do horizontal voids app ear on prints? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 a Load the specifie d tray or feeder with a recommended type of pap er. b Resend the print job. Do horizontal voids app ear on prints? Go t o[...]

Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper size loaded. b Resend the print job. Are the margins co rrect? The p ro blem is solve d. Go to st ep 2. Step 2 From the printer cont rol panel, set the paper size in the Pap er menu to match the paper loaded in the tray. Does the paper size [...]

Action Yes No Step 4 a Remove the paper from the tray, and then turn it over. b Resend the print job. Is the paper still curled? Go t o st ep 5. Th e pr oble m is so lve d. Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Is [...]

Action Yes No Step 3 Replace the photocond uctor uni t, and then resend the print job. Is the printer still printi ng blank pages? Contact customer support . The pr ob lem is s olve d. Printer is printing solid black pages Action Yes No Step 1 a Reinstall the phot oconducto r unit. Warn ing— Pot en tial Da mage : Do not expose the photocond uctor[...]

Action Yes No Step 1 a Move the paper guides in the tray to the correct positi ons for the paper size loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 From the control pan el, set the pape r size and type in the Paper menu to match the paper loaded in the tray. Do[...]

Print is too dark Action Yes No Step 1 a From the Qualit y menu on t he control panel, r educe the toner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too dar k? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 a From the control pan el, set the paper type, tex ture, and weight in the Pa per m e nu [...]

Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Is the print still too dar k? Go t o st ep 6. Th e pr oble m is so lve d. Step 6 a Clean the charger and the print head lens. b Resend the print job. Is the print[...]

Action Yes No Step 3 a Depending on your operating system, specify t he paper type, texture, and weight from Printi ng Preferences or from th e Print dialo g. b Resend the print job. Is the print still too li ght? Go t o st ep 4. Th e pr oble m is so lve d. Step 4 Make sure that the paper has no texture or roug h finishes. Are you printing on textu[...]

Action Yes No Step 1 a Clean the charger and the print head lens. b Resend the print job. Do repeating defects still appear on pri nts? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 a Replace the ph otoconductor unit if t he distance b etween the defects is equal to 95 .8 mm (3.77 in.) . b Resend the print job. Do repeating defects still appea[...]

Action Yes No Step 3 a Depending on your operating system, specify the paper type and weight from Printing Prefe rences or from the Print dialog. b Resend the print job. Do shadow images st ill appear on pr ints? Go t o st ep 4. Th e pr oble m is so lve d. Step 4 a Clean the charger and the print head lens. b Resend the print job. Do shadow images [...]

Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Depending on your oper ating system, specify the tray or fe eder from Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lin es appear on prin ts? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 From the control panel, set th[...]

Action Yes No Step 6 Replace the photocond uctor uni t, and then resend the print job. Do streaked horizontal lin es appear on prin ts? Contact customer support . The pr ob lem is s olve d. Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify t he pa[...]

Action Yes No Step 4 a Remove, and th en rei nstall the ph otoconductor unit. 1 Remove the photoconductor unit. Warn ing— Pot en tia l Dam age: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cau se print quality problems. 2 Install the photocondu ctor unit. b Resend the print job. Do[...]

Action Yes No Step 3 Replace the photocond uctor uni t, and then resend the print job. Did the toner fog or bac kground shading disappear from the prints? The pr oble m is so lved. Con tact custome r support . Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control panel, ch eck the paper ty[...]

Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the paper type in the Pap er menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go t o s tep 2. Set the pa per t yp e to Transparen cy. Step 2 a Check if you are using a rec ommended type of transparency. b Resen[...]

Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend the print job. Do vertical void s appear on prints? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 a From the control panel, set th e paper type and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job. Do vertic[...]

Solving copy problems Copier do es not respon d Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet. Is the power cord plugge d i[...]

Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory ? Go to step 3. Increase the scan resolution setting for[...]

Action Yes No Step 8 Check for missing or faded text on prints. a From the Copy screen, navi gate to: Advanced Options > Advanced Imaging b Adjust the settings: • Sharpness —Increase the c urrent setting. • Contrast —Incr ease the current setting. c Resend the copy job. Do prints have missing or faded text? Go t o st ep 9. Th e pr oble m[...]

Cann ot se nd o r recei ve a fax Action Yes No Step 1 Check if an error or status message appears on the display. Is there an error or sta tus message on the display? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet. Is the power cord plugge d int[...]

Action Yes No Step 6 Check if the print er is connected to a n analog phone servic e or the correct digital connec tor. The fax modem is an analog device . Certain devices can be connected to the printer so that digi tal telephone services can be used. • If you are using an ISDN t elephone service, then connect the printer to an analog telephone [...]

Action Yes No Step 10 a Temporarily disable voice mai l service. For mo re informatio n, contact your telephone company. Note: If you want to u se both voice mail and the printer, then consider addi ng a second te lephone lin e for the printer. b Try sending or rec eiving a fax. Can you send or receive a fax? The p ro blem is solve d. Go to st ep 1[...]

Can se nd b ut not rec eive faxes Action Yes No Step 1 Check the tray or feeder. If empty, then load paper in the tray or feeder. Can you receive faxes? The p ro blem is solve d. Go to st ep 2. Step 2 Check the ring count delay settings. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP[...]

Action Yes No a From the home screen, navigate to: > Settings > Gen eral Set tings > Run in itia l set up > Yes > Sub mit b Tur n o ff the printe r, an d the n tur n it b ack on . The “Select your language” screen a ppears on the printer display. c Select a language, and then touc h . d Select a country or region, and then touch [...]

Action Yes No Step 2 Decrease the incoming f ax transmission speed. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123. 123. 123 . • If you are using a pro xy serve[...]

Solving scanner problems Cann ot sca n from a comput er Action Yes No Step 1 Make sure t he printe r is turne d on and t hat Read y appears on the printer display before scanning a job. Does Ready appear before scanning the job? Go to step 3. Go to step 2 . Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back[...]

Action Yes No Step 3 Clean the scanner glass an d the ADF glass using a clean, lint ‑ free cloth dam pen ed wi th wa ter . Is the scanner glass clean? Go to step 4. See “Cleaning the scanner glass” on page 20 5 . Step 4 Check the placement of the document or photo. Make sure that the doc ument or photo is lo aded facedown on the scanner glass[...]

Action Yes No Step 3 Check if the document or photo you want to scan is open in another applicatio n or being used by another user. Is the file you want to scan open by another ap plication or user? Close the file you are scanning. Go to step 4. Step 4 Check if either the Append time stam p or the Overwrite existing file chec k box is selected in t[...]

The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is securely attac hed to the printer and th e computer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e[...]

Solving home screen application problems An appl icat ion e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field. If you do not know the IP address of the pr inter, then you can: • View the IP address on the pr inter home screen. • Pri[...]

Action Yes No Step 3 Check if the network conn ection is working. Is the network connection working ? Go to step 4. Contac t your system support person. Step 4 Make sure the cable connection s to th e printer and print server are secure. For more information, see the setup docum entation that came with the printer. Are the cable connections to th e[...]

Notices Prod uct i nfo rmat ion Produc t name: Lexmark MX910d e, MX911dte, M X912dxe Machin e type: 7421 Mode l(s): 036, 236, 436 Edition notice June 2014 The foll owing paragraph does n ot ap ply to any country wher e such provisio ns are incons istent with l ocal law : LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T WA[...]

Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e tr adema rks of Le xma rk I nter nat ion al, In c., registered in the Un ited States and/or other countries. ScanBack i s a trademark o f Lexmark Int ernational, Inc. Mac and the Mac logo are trademarks of Apple In c., registered in th e U.S. and other countries.[...]

Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res pective owners. AirPrint and the Air Print logo are tr ademarks of Appl e, Inc. Federal Commun ications Com mission (FCC) comp liance information statement This produ ct has been tested and f ound to compl y with the li mits for a Class A digital [...]

Values are subject t o change. See www .lexmark.com for curren t values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE log o signifies sp ecific r ecycling programs and p roc edures for electronic prod ucts in countries of the European Union. We encour age the recycling of our pr oducts. If you ha ve further ques tions ab[...]

ENERGY STAR Any Lex mark product bea ring th e ENE RGY ST AR em blem o n the pr oduct or on a start -up scr een is cert ifi ed to c omply with Env ironmen tal Pro tectio n Agenc y (EPA ) ENE RGY STAR r equire ments as con figur ed when s hipped by Lexmar k. Temperature information Ambien t opera ting temper ature 10 to 30 °C (50 to 86°F ) Shipp i[...]

DANGER - Invisible l aser radiat ion when cartr idges are remo ved and interlock defeated. Avoid e xposure to laser beam. PERIGO - Radi ação a laser invisí vel será l iberada se os cartuch os forem r emovidos e o lacre rompido. Evite a expos ição aos feix es d e laser. Opasnost - Ne vidljivo lase rsko zra č enje kada su kasete uklonjene i po[...]

Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lowering power co nsum ption d uring extend ed periods of inactiv ity. Th e Sle ep Mod e is aut omatic ally engage d afte r this produc t is not used for a sp ecified period of time, called the Sleep Mode Timeout . Factory default Sle[...]

Japanese VCCI notice European Community (EC) direc tives conformity This pr oduct is in c onformi ty with the pro tection requ irement s of EC Council directives 2004/108/EC, 2006/95/EC, and 2011/65/EU on the approxi mation and harmon ization of th e laws of the Me mber States relating to electromagn etic compatibility, safety of electrical equipm [...]

A plug and jack use d to connect this equipme nt to the pr emises ’ wiring and te lephon e network mus t comply with the applicabl e FCC Pa rt 68 rule s and requi reme nts adop ted by the ACTA. A complia nt teleph one cord and m odular pl ug is provide d with t his pro duct. It is de sign ed to be conn ected t o a com patible modul ar jac k that [...]

an interface may consist of any comb ination of devices, subject only to the requirem ent that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the prod uct labeling. Telephone companies report that ele ctrical surges, typically lightnin g transients, are very destr uctive to cust[...]

• The equipment shall be set to ensure that autom atic calls to different numbers are sp aced such that there is not less than 5 secon ds bet ween t he end of one c all att empt and th e begi nning of anot her. Japanese telecom notice The ins talled opt ional modem is in comp liance wi th Japa nese Telecom municati on Law a nd has be en Cert ifie[...]

relating to electrom agnetic c ompatib ility, safety o f electric al equi pmen t desi gned f or use wit hin cer tain vo ltag e limit s, radio e quipme nt and t elecomm unica tions t ermin al equip ment, a nd on t he rest rictio ns of use of ce rtain hazardo us substances in electrical and electronic equipment. Complian ce is indica ted by the CE m [...]

Industrie Canad a (Canada) Selon la r ègleme ntatio n d'Indus trie Canada, l'émet teur rad io ne fon ctionne r qu'a vec u ne antenne dont le type et le gain max ima l (ou infé rieu r) ont été a pprouv és par Indus trie Canada. Pour r éduire les i nterf érence s rad io po tentie lles auprès d'autres utilisateurs, le type[...]

AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Č esky Spole č nost Lexmark International , Inc. tímto proh l ašuje, že výrobek tent o výrobek je ve shod ě se základními požadavky a další mi p ř íslušnými ustanoveními sm ě r nice 19 99/5 /ES. Dansk Lexmark Interna tional, Inc. er[...]

Polski Niniejszym Lexmark I nternational , Inc. o ś wiadcz a, ż e niniej szy produkt jest zgodny z zasadni czymi wymogami ora z pozosta ł ymi stosown ymi postanowi eniami Dyre ktywy 1999/5/EC. Português A Lexmark Internati onal Inc. de clara que este este produt o está conforme com o s requisitos essenciais e ou tras disposições da Diretiv a[...]

To obtai n war ranty s ervi ce you may be requi red t o pre sent proof o f ori ginal purc hase. You m ay be req uired to d eliver your prod uct to the Remarketer or Lexmark, or ship it prep a id and sui tab ly pac kaged to a Lex mark designat ed locat ion . You are resp onsib le fo r los s of, or dam age to , a pro duct in tr ansit to the Remarkete[...]

Limitation of liabili ty Your s ole remed y unde r th is li mite d warr anty is se t fort h in this do cument. Fo r any c lai m conc erning pe rform ance or nonperf ormanc e of Lexm ark or a Remarke ter fo r this pr oduct under t his li mited wa rran ty, you ma y recov er act ual damages up to the limit set fo rth in the fo llowing p aragraph. Lexm[...]

The use of th is product or ser vice is subject to the reason able, non-di scrimin ator y ter ms in the I ntel lectual Proper ty Rights (I PR) Discl osure of Cert icom Corp. at the IETF for Al gorith ms for In terne t Key Exchange versio n 1 (IKEv1) imple mented i n the product or ser vice. Notices 352[...]

Index Numerics 300K mainten ance kit orderi ng 212 Symbol s [x] maintenance kit very low [80.xy] 278 [x] ‑ page jam, clear manual feeder. [200.xx] 245 [x] ‑ page jam, detach the 3000 ‑ sh eet tray and open door F. [24y.xx] 252 [x] ‑ page ja m, open doo r C and c lear all jammed med ia. [2yy.xx] 24 5 [x] ‑ page ja m, open door D a nd clear[...]

Configur ation c hange, s ome held jobs were no t resto red [57] 272 configur ation i nform ation wireless network 46 Configur e MP menu 1 21 configur ing multipl e print ers 240 configur ing e ‑ mail settings 84 configur ing port set tings 4 9 configurin g supply notific ation s 240 connec ting printer to di stinctiv e ring servi ce 104 connec t[...]

Edit Secu rity Setups menu 141 embedde d solu tions inform ation erasing 203 Embedd ed Web S erver access ing 20 adjusting brightn ess 200 checking t he sta tus of part s 210 checking the status of suppl ies 210 copying s ettin gs to o ther printer s 240 creating a fax des tination shortcu t 107 creat ing an FT P shor tcut 112 creating e ‑ m ail [...]

creati ng shor tcuts using the Embedde d Web Server 107 creati ng shor tcuts using the printer cont rol pane l 10 7 dist inctiv e ring serv ice 104 fax setup 90 forwardi ng fax es 110 holding faxes 109 maki ng a f ax lig hter o r darke r 108 send in g a fax at a sch edul ed time 106 sett ing the d ate and ti me 104 setting t he fax number 104 setti[...]

L labels, pap er tips 59 letterhead copying o n 77 loading, mu ltipurpose feeder 59 loading, trays 5 9 line filter 95 LINE port 44 linking tr ays 56, 57 Load [paper s ource] wit h [custom string] [paper orie ntation] 276 Load [paper s ource] wit h [custom type name] [paper o rientation] 276 Load [paper s ource] with [ paper size] [paper orientat io[...]

opti onal c ard installi ng 31 opti onal t rays installi ng 38 opti ons firmware card s 27 Inter nal Solu tions Port (ISP ) 32 memory card 27, 30 printer ha rd disk , removing 36 opti ons, cop y sc reen copy from 81 scale 8 2 opti ons, t ouc h ‑ screen copy 81 e ‑ mail 87 , 88 fax 111 order ing 300K ma intena nce kit 212 photoco nduct or unit 2[...]

held jo bs do not print 294 incorrect charact ers pri nt 29 6 incorrect margin s on pri nts 304 jammed pages are not reprint ed 292 job prin ts fr om wron g tr ay 296 job prin ts o n wrong p aper 2 96 jobs do no t pri nt 299 Large jobs do not collate 297 multipl e ‑ lang uage P DF files do not print 297 paper cur l 305 paper frequent ly jams 2 93[...]

Load Multipurpose Feeder with [custom string] [p aper orient a tion ] 276 Load Multipurpose Feeder with [custom type na me] [paper orient a tion ] 277 Load Multipurpose Feeder with [paper size] [paper orient a tion ] 277 Load Multipurpose Feeder with [paper type] [paper size] [pap er orient a tion ] 277 Load staples 27 7 Load staple s [G11, G12] 27[...]

printin g confiden tial and ot her held jobs from a M acinto sh com puter 73 from Wi ndows 73 printin g forms 7 0 printing from a flash drive 71 printin g from a mobil e devic e 72 publicat ions where to find 9 Push But ton Confi guratio n met hod using 48 Q Quality me nu 188 R recipien t(s) e ‑ mail o ption s 86 recycled pap er using 61, 1 98 re[...]

scan screen content sour ce 115 conten t ty pe 115 Scan to C omput er setti ng up 114 Scan to Netwo rk setti ng up 24 using 112 scan trou bleshoo ting cannot sca n from a com puter 329 partial document or pho to scans 329 scan job was not su cces sful 330 scann er uni t does not c lose 331 scanning takes too long or freezes the computer 331 scan ne[...]

waste to ner bo ttle 2 11 Supply needed to complete jo b 285 supply no tifi cations configur ing 240 supported flash d rives 7 2 suppor ted pape r siz es 63 finisher 67 suppor ted pape r types 66 finisher 67 suppor ted paper we ights 66 finisher 67 T TCP/IP menu 131 teleco mmun ication notices 342, 343 , 344, 345 The device is op erating in s afe m[...]

U underst anding the h ome sc reen button s and icons 16 uneven pr int densi ty 318 Unform atted fl ash detect ed [53] 286 Universal pa per size setti ng 5 1 Universal S etup menu 1 26 unlinking tra ys 56, 57 Unsuppo rted opti on in slot [x] [55] 286 Unsuppor ted USB hub, please remove 273 USB port 44 USB/paral lel interfa ce card troubl eshoot ing[...]