Lexmark 1500 Series manual

1500 Series User's Guide June 2007 www.lexmark.com[...]

Safety information Use only the pow er supply and power suppl y cord provided with this product or the manuf acturer's authorized replacement po wer s upply and power supply cord . Connect the powe r supply cord to an elect rical outlet that is near the product and easily accessible. CAUTION: Do not twist, bi nd, crush, or plac e heavy objects[...]

Contents Safety information .......... ................... ........................................ ................... .................2 Introduction............... ............... ...................... ................................. ................. ............. .9 Finding information about the printer......................................[...]

Loading banner paper............. ............. ............... ................... .............. ................. ............... . .......... ..31 Printing.............. ................................................................. ........................................ ..32 Printing basic documents............ .............. ............[...]

Changing the Productivity Studio transfer settings ......... ................ ................. ................. ............. ..... ........ 48 Editing photos................................................................................................................. ... ................48 Cropping a photo ... ................. ............. [...]

Software does not install .............. .............. ................ .............. ............... ............. ................ ........... ........... 66 Page does not print ...................... ................. ............. ................ ............. ................. .......... ............. ........... 67 Solving printer communic[...]

White lines appear in graphics or solid black areas .............................. ................. ................ ............. . ...... 88 Checking the printer st atus ..... ............. ............. ................. ............ ............. ................. .......... ................. .... 89 Checking printer readiness ............... [...]

Unsupported file types found on memory card ..... ............. ................. ............. ................. ............. ...... ..... 106 Paper Jam ..... ................ .............. ............. ................. ............ ................ .............. ........... ............... ........... 106 Multiple All-In-Ones found .........[...]

Introduction Finding information about the printer Quick Setup sheet Descrip tion Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this do cument in the prin ter box or on the Lexmark Web site at www.lexmark.com . User's Guide Descrip tion Where to find The User's Guide gives yo[...]

User's Guide: Comprehensive Version Descrip tion Where to find The User's Guide: Comp rehensive Version gives you instructions for using the pr inter and other information such as: • Using the software (on Windows operating systems) • Loading paper • Printing • Working with photos • Scanning (if supported by your printe r) • M[...]

Customer support Descrip tion Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800- 332-4120 Monday–Friday (8:00 AM–1 1:00 PM ET) Saturday (Noo n–6:00 PM ET) • Canada: 1-800 -539-6275 English Monday–Friday (8:00 AM– 11:00 PM ET) Saturday (Noo n–6:00 PM ET) French Monday–Friday (9:00 [...]

Record the following information (located on the store rece ipt and the ba ck of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purcha sed • Store where purchased Operating system notice All features an d functions a re operating system-depende nt. For comple[...]

Setting up the printer Checking the box contents 1 2 3 1 2 4 5 3 W F I I P R I N T I N G 6 7 Name Description 1 Power supply cord Fits into the powe r supply attached to the back of the printer 2 Installation software CD • Installation software for the printer • Mac Help • User's Guide: Comprehensive Version in electron ic format 3 Insta[...]

Understanding the parts of the printer W F I I P R I N T IN G 1 2 3 4 6 5 7 8 9 10 11 12 Use the To 1 • Turn the printer on and off. – If the printer is inactive for 30 minu tes, the printer reverts to slee p mode to conserve energy. Press or start a print job to turn the printer back on. – When the p rinter is in sleep mode , pressing and ho[...]

Use the To 7 Wi-Fi indicator Check wireless status : • Off indicates that the pr inter is not turned on or that no wirele ss option is installed. • Orange – indicates that th e printer is ready to be confi gured for wireless printing – indicates that th e printer is connecte d for USB printing • Orange blinking indicates that the printer [...]

1 2 3 4 Use the To 1 Power supply Connect the printer to a power source usin g the power cord. 1 Plug the power cord all the way into the powe r supply on the printe r. 2 Plug the power cord into an electric al outlet th at other el ectrical device s have been using. 1 2 3 If the light is not on, press . 2 Duplex unit • Print on both sides of the[...]

3 Click Install . Using the installation softwa re CD (Macintosh users only) 1 Close all open software ap plications. 2 Insert the software CD. 3 From the Finder desktop, doub le-click the pr inter CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions o n the computer screen. Using the World Wide Web 1 Go to[...]

Click To Details Photo Packages Print multiple photos in vari ous sizes. Poster Print a phot o as a multiple-page poster. At the bottom left corner of the Welcom e Scre en, there are two Settings choices: Click To Printer Status and Ma intenance • Check ink levels. • Order print cartridge s. • Find mainte nance information. • Select other S[...]

From here You can: Advanced • Change the appeara nce of th e Printing Status window. • Turn pri nting voice notificatio n on or off. • Change network printing settings. • Share information with us regarding how yo u use the printer. • Obtain software version information. • View ink levels and order new print cartridg es. Maintenance •[...]

Networking General networking Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access po ints, and rou ters connected together for communication through cables or through a wireless connection. A network can be either wired, wireless, or de signed to have both wired and wire less devices.[...]

Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is conn ected to a wire less router by an Ethernet cable. • A laptop and a prin ter are conne cted wirelessly to the router. • The network is conn ected to the Inte rnet th rough a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected w[...]

Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirel essly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop is directly connected wirelessly to a prin t[...]

If you purchased the internal wire less print server sepa rately, the MAC address app ears on an adhesive labe l that came with the wireless print server. Attach the adhesi ve label to your printer so you will be able to find the MAC address when you need it. UAA: XX XX XX XX XX XX Note: A list of MAC address es can be set on a router so t h at onl[...]

How to locate a computer IP address 1 Do one of the follo wing: • In Windows Vista, click  All Programs  Access ories  Command Prompt . • In Windows XP, click Start  Programs or All Programs  Accessories  Command Prom pt . 2 Type ipconfig . 3 Press Enter . The IP address appears as four se ts of number s separated by pe riods,[...]

A wireless network whe re each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode. A ll devices must have valid IP addresse s and shar e the same SSID an d channel. In addition, they mu st share the same SSID an d channel as the wirele ss access point (wireless router). A simple type o[...]

3 In the Connect to a Ne twork dialog, click Set up a wireless ad-hoc (c omputer-to-computer) network , and then click Next . 4 Follow the instructions in the “Set up a wireless ad ho c network” wizard . As part of the setup : a Create a network name or SSID for the networ k between the computer and your printer. b Write the name of yo ur netwo[...]

14 If necessary, deselect the The key is prov ided for me auto matically check box. 15 In the Network Ke y box, type in a security code. 16 Write down the security code you chos e so you can re fer to it when runn in g the wireless setup. Make sure you copy it down exactly, in cluding any capital letters. Note: For more information about passwords [...]

Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper , you load it with the glossy or printable side facing you. (If you are not sure which side is the p rintable side, see the instructions th at came with the paper.) • The pa[...]

• The paper guides rest against the edge s of the envelop es. 1 2 Notes: • Do not load envel opes with holes, pe rforations, cutouts, or de ep embossing. • Do not use env elopes that have e xposed flap a dhesive. • Envelopes require more drying time. Remove each envelo pe as it exits, and allow it to dry to av oid ink smudging. Loading labe[...]

Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink smudging. Loading transparencies You can load up to 50 transparencies at a time . 1 Load transpar encies with the rough side facing you. I f the transpare ncies have a removable str ip, each str ip should face aw ay from you and down tow[...]

Loading banner paper You can load up to 20 shee ts of banner pa per at a time. 1 Remove all paper from the paper supp ort before loading the banner paper. 2 Tear off only the number of page s needed to print the ban ner. 3 Place the required stack of banner paper on a flat surface behind the prin ter. 4 Feed the leading ed ge of the banner pa per i[...]

Printing Printing basic documents Printing a document 1 Load paper. 2 With a documen t open, click File  Print . 3 Click Properties , Preferences , Op tions , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing a Web page You can use the T oolbar to create a printer-friendly versio n of any Web page. 1 Load paper. 2 Ope[...]

Printing photos or images from a Web page 1 Load paper. For best results, use ph oto or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the p rintable sid e, see the instructions that came wi th the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the [...]

Collating copies If you print multiple cop ies of a document, you ca n choose to print each copy as a set (co llated) or to print the cop ies as groups of pages (not collated). Collated Not collated 1 With a documen t open, click File  Print . 2 Click Properties , Preferences , Op tions , or Setup . 3 Click the Quality/Copies tab. 4 From the Mul[...]

Printing documents or photos from a removable storage device 1 Insert a memory card int o a card slot, or insert a flash drive int o the PictBridge port on the front of the pr inter. If there are docu ments or photos stored on the memory card or flash drive, a dial og appears on the computer screen giving you the option to sa ve the files o r photo[...]

Printing envelopes 1 Load envelopes. 2 With a documen t open, click File  Print . 3 Click Properties , Preferences , Op tions , or Setup . 4 From the “I Want To” menu , select Print on an envelope . 5 From the Envelope Size l ist, select the envelope size loaded. 6 Select Portrait or Landscape orientation. Notes: • Most envelopes use lands[...]

6 Select Print Crop Marks if you want each page of the poster to show crop marks. 7 Click Select Pages To Print to reprint any damaged poster pa ges without ha ving to print all of the poster pages. Click pages to sele ct or cancel them. 8 Click OK to close any printer software d ialogs that are open. 9 Print the document. Note: Certain programs ma[...]

Assembling a booklet 1 Flip the printed stack of papers over in the pape r exit tray. 2 Take the first bundle from the stack, fold it in ha lf, and then set it aside with the fron t page down. 3 Take the next bund le from the stack, fold it in half, and then stack it with the front page down on top of the first bundle. 4 Stack the rest of the bundl[...]

Printing transparencies 1 Load up to 50 transparenc ies. 2 With a documen t open, click File  Print . 3 Click OK or Print . Note: To prevent smudging, remove each tran sparency as it exits, and let it dry be fo re stacking. Transparencie s may require up to 15 minute s to dry. Printing a banner 1 With a documen t open, click File  Print . 2 C[...]

Resetting the printer to factory default settings 1 Make sure the prin ter is turned off. 2 Open the access cover and leave it open. 3 Press and hold . 4 While holding , press . 5 When the light blinks, release . 6 Close the access cover. 7 Wait for the light to stop blinking. The printer is rese t to facto ry default s ettings. Printing on both si[...]

Select To Manual Duplex a print job manua lly. You must select this op tion when printing two -sided jobs that will be printed on a size or type of paper other than letter- or A4-size plain paper (su ch as greeting cards). Note: You can select to print the two-sided pages so they tu rn like the pages of a mag azine ( 1 2 Side-Flip) or like the page[...]

7 Following the instructio n sheet, flip an d reload the paper pr int side down. 8 The printer will then print the even-numbered pages on the reverse sides of the o dd-numbered pages, completing the two-sided copies. Note: To activate the A button so that you can contro l two-sided p rinting using this button , return to the Dup lexing drop-down bo[...]

Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing to the left. • If there is an arro w on the card, make sure it points toward the printer. • Make sure yo u connect the me mory card to the adapter th at came with it before in serting it into th[...]

3 When the computer recognizes th at a me mory card is i nst alled, the message New photos have been found. What do you want to do? appears. If the printer does not read the memory card, re move and reinsert it. For more informat ion, see “Memory card troubleshooting” on page 102. Note: The computer re cognizes o ne active me mory card at a tim[...]

Note: The computer recognizes one active media device at a time from your printer. If you insert a memory card and a flash drive, a message appears on the display prompting you to desi gnate the device you wan t the printer to recognize. Connecting a PictBridge-e nabled digital camera PictBridge is a technology avail able in most digital cameras t [...]

Transferring selected photos from a memory card using the computer 1 Insert a memory card into the printer with the label facing the printer control panel. The Productivity Studio software launch es automatically o n your computer . Note: For a wireless network connection, you must first ope n the application and then select the printer you want to[...]

3 If you are using Windows XP, a “Wha t do you want Windows to do?” screen appe ars. Click Transfer Photos to your computer using the Productivity Studi o . If you are us ing Window s 2000: a From the desktop, double-click the Productivity Studio icon. b Click Transfer Photos . 4 Click Select photo s to save . 5 Click Desel ect All . 6 Click to[...]

3 Click Library . From here, you can choose ho w you want to sort photos. You can also set the minimum file siz e for the photo to appear in the library. 4 Click OK . Changing the Productivity Studio transfer setti ngs 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences . 3 Click Transfer Settings[...]

4 Select Photo Size to select from a list of de fined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size , you can click R otate to rot ate your photo 90 degrees clo ckwise. 5 If you selected Custom Size , enter the width and heigh t for your custom- size photo. Note: Maintain Aspect Ratio is selecte[...]

Enhancing a photo The Enhance feature lets you make subtle adjustmen ts to the brigh tness, contrast, and sh arpness of an image. 1 From the Productivity Studio Welcome Screen, click File  Open to select the im age you wa nt to edit. 2 With an image o pen, click the Enhancements tab. 3 Click Enhance . 4 Use the slider to ad just the Enhance sett[...]

Changing the Bright ness / Contrast set tings of a photo 1 From the Productivity Studio Welcome Screen, click File  Open to select the im age you wa nt to edit. 2 With an image open , click Enhancements . 3 Click Brig htness / Contrast . 4 Adjust the brightn ess and contrast settin gs. You can preview th e changes to the im age by comparing the [...]

9 To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), se lect the options you want in the tabl e. Use the drop -down list in the last column to view and select other sizes. Note: If you want to edit your pho to(s) before printing, click Edit Photo above th e Print Preview pane. Select One-Click A uto Fi[...]

6 When you have finish ed editing your text, click OK . 7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card , and repeat step 3 on p age 52 through step 6 on page 53. 8 If you want to print you r photo greeting card, select Print your Photo Greeting Card from the Share tab. 9 Select the numbe[...]

Using a PictBridge-enabled digita l camera to control printing photos You can connect a PictBrid ge-enabled digital camera to the printer, and use the b uttons on the camera to control and print photos. 1 Insert one end of th e USB cable into the camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer. Warni[...]

Printing photos from a digital camera using DPOF If your camera supports Digital Prin t Order Format (DPOF) , you can use the ca mera to specify which pho tos to print and how man y of each. The printer reco gnizes these setti ngs wh en you connect the camera to the printer or insert the memory card of the camera into the printer. Note: If you spec[...]

Maintaining the printer Installing print cartridges 1 Open the printer. 2 Remove the used prin t ca rtridge or cartridges. 3 If you are installing new prin t cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier. Warning: Do not touch the gold co ntact area on the back or the metal[...]

6 Close the color cartri dge carrier lid. 7 Close the printer. W F I I P R I N T I N G Note: The printer must be close d to start a new pr int job. 8 Press . Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the access cover. The print cartridge carrier mo ves and stops at the loading po sition, unless the printer is busy. W F I[...]

3 Press down on the cartridge carrier la tch to raise the cartridge carrier lid. 4 Remove the used print ca rtridge. Note: If you are removing both cartri dges, repe at step 3 a nd step 4 for the second cartrid ge. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and ph oto paper are de signed to perform together for super[...]

Aligning the print cartridges 1 Load plain pa per. 2 Do one of the follo wing: • In Windows Vista, click . • In Windows XP and earlier, click Start . 3 Click Programs or All Programs  Lexmark 1500 Se ries . 4 Click Lexmark Solution Cen ter . 5 From the Maintenance ta b, click Align to fix blurry ed ges . 6 Follow the instructions o n the com[...]

4 Using another clean section of the cloth, gently hold th e cloth against the con tacts for about three se conds, and then wipe in the d irection shown. 5 With another clean sectio n of the cloth, re peat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document ag ain. 9 If the print q[...]

Preserving the print cartridges • Keep new cartridges in th eir packaging until you are ready to install them. • Do not remove a cartrid ge from the pr inter except to re pl ace, clean, or store it in an airtight container. The cartridges do not print correctly if left e xposed for an exte nded period of time. Ordering supplies Ordering print c[...]

Paper Paper size Lexmark Photo Pap er • Letter • A4 • 4 x 6 in. • 10 x 15 cm Lexmark PerfectFin ish Photo Paper • Letter • A4 • 4 x 6 in. • 10 x 15 cm • L Note: Availability may vary by country or regio n. For information on how to purchase L exmark Photo Paper or Lexmark PerfectF inish Photo Paper in your country or region, go to[...]

Troubleshooting If you set up your printer on a wireless ne twork, make sure: • The wireless network is working prop erly. • The computer and prin ter are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optima l performance is genera lly 100–150 feet. • The pr[...]

Power light is blinking The power light blinks wh en it detects errors in the printer. Note: If the light and the A light blink altern ately, see “Power light an d duplex light are blinking alternately” on page 64. These are possible so lutions. Try one or more of th e following: Check print cartridges Make sure there is a ca rtridge installed [...]

Enable PictBridge printin g from the camera Enable PictBridge printing on the camera b y selecting the co rrect USB mode. If the camera USB sele ction is incorrect, the camera is detected as a USB storage device, or the light and A light blink alternately. F or more information, see the doc umentatio n that ca me with yo ur camera. Make sure you in[...]

Software does not install These are possible so lutions. Try one or more of th e following: Check your operating system The following operating systems are s upported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X. Check your system requirements Check that your computer meets the minimum system requi rements lis[...]

Uninstall and reinstall software Uninstall the printer software, an d then reinstall it. Page does not print These are possible so lutions. Try one or more of th e following: Check messages If an error message i s displayed, see “Error messages on the computer screen” on page 104. Check power If the light is not on, see “Power bu tton i s not[...]

4 Reconnect the power supply to the printer. 5 Plug the power cord int o the wall outlet. 6 Press to turn the printer on. Removing and reinstalling th e software Uninstall the printer software, and then reinstall it. For more information, see “Remov ing and reinstallin g the software” on page 68. Solving printer communication problems The print[...]

6 Click Cance l on all New Hardwa re Found screens. 7 Insert the CD, and then fol low the instructions on the computer screen to reinstall the software. Note: If the install screen does not appear automatica lly after you restart your computer, click Start  Ru n , and then type D:setup , where D is the letter of your CD-ROM dr ive. If the softw[...]

Wi-Fi indicator light is orange These are possible so lutions. Try one or more of th e following: Check cable Make sure the insta llation cable is not connected to the printer. Configure the optional in tern al wireless print server Note: This solution does not apply to printers that have a pre-installed internal wireless print server. If you purch[...]

Move your wireless access point (wireless router) to minimize interference There may be temporary inte rference from other devices such as microwav e ovens or other appliances, cordless phones, baby monitors, an d security system cameras. Make sure your wireless access po int (wireless router) is not positioned too close ly to these devices. Try ad[...]

3 If the wireless access point (wireless router) responds, you wi ll see several lines appear tha t start with “Reply from”. Turn off and restart the printer. 4 If the wireless access point (wireless router) does not resp ond, it will take several seconds and then you will see “Request timed out.” Try the following: a Click: • In Windows [...]

Remove and reinstall the internal print server 1 Turn off your printer, a nd then unplu g the power co rd from the wall outlet. Warning: Failure to unplug the printer can ca use damage to yo ur printer and to the inter nal wireless prin t server. Make sure the pri nter is turned off and the po wer cord is unplugg ed from the wall o utlet before you[...]

3 Reinstall the internal print server. Warning: Wireless print servers are easily damaged by sta tic electricit y. Touch som eth ing metal such as the printer frame before you touc h the wirele ss print server. Check your security keys A security key is like a password. All devices on the same network share the same security key. Note: Make sure yo[...]

Wireless network prin ter does not print These are possible so lutions. Try one or more of th e following: Check power Make sure the light is on. Check cable • Make sure the power cabl e is connected to the printer and to th e electrical outlet . • Make sure the USB cable o r the installati on cable is not con nected. Check Wi-Fi indicator ligh[...]

4 Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six nu mbers of the MAC addre ss of your printer. Note: The MAC address is located at th e back of the printer be side the seri al number. 5 If USB is selected instead: a Select the port n ame from step 4. b Click Ap ply . c[...]

Ping the wireless access point Ping the wireless acce ss point (wireless rout er) to make sure th e network is working. For more information, see “Ping the access point” for Windows or Mac in the “Wireless trouble shooting” section Ping the printer Ping the printer to make su re it is on the network. For more information, see “Ping t he p[...]

Network printer does not show up in the printer select ion list during installation Check whether the printer is on the same wireless network as the computer The SSID of the printer must matc h th e SSID of the wireless network. 1 If you do not know th e SSID of the network, use the fo llowing steps to obtain it before rerunning the Wireless Setup [...]

Check the installation cable 1 Disconnect the i nstallation ca ble an d check it for any obvious damag e. 2 Firmly plug the rectan gular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. 3 Firmly plug the square end o f the USB cable into the USB port on the back of the printer. 4 Cancel the softwar[...]

3 If the wireless access point (wireless router) responds, you wi ll see several lines appear tha t start with “Reply from”. Turn off and restart the printer. 4 If the wireless access poin t (wireless router) does not respond, after several se conds you will see “Request timed out.” a Do one of the follo wing: • In Windows Vista, click th[...]

3 Follow the instructions o n the computer screen. Changing wireless settings after in stallation (Windows users only) To change your pa ssword, network name, or other wi reless setting: 1 Click Programs or All Programs  Lexmark 1500 Se ries . 2 Click Wireless Setup Utility . Note: You may be prompted to connect the printer to the computer again[...]

Check print cartridges If the documen t still does not have the print quality you wa nt, follow these steps: 1 Align the print cartrid ges. For more information, see “Align ing the print cartridge s” on page 59. If print quality has no t improved, contin ue to step 2. 2 Clean the print cartridge n ozzles. For more information, see “Cleani ng [...]

Check paper condition Use only new, un wrinkled paper. Removing and reinstalling th e software Software may not be installed correctly. Poor quality at th e edges of the page These are possible so lutions. Try one or more of th e following: Check minimum print settings Unless you are using th e borderless feature, u se these minimum print ma rgin s[...]

Select a lower print quality 1 From the software application, click File  Print . 2 Click Properties , Preferences , Op tions , or Setup . 3 Click Quality/Cop ies . 4 From the Quality/Speed a rea, select a lower print quality. Remove and reinstall the software It is sometimes helpful to remove th e existing printer softw are and re install it. S[...]

Are you printing a large file? The ink levels displa yed in the printer software are not upd a ted during a print job; they r epresent the ink level at the beginning of a p rint job. The ink levels may se em inconsistent in th e Printing Statu s window when you are p rinting a large file. Ink levels seem to go down too quickly These are possible so[...]

Make sure the TrueType fo nt is available on the computer The font you are trying to print may not be available in the progra m font sele ction box. Not all fonts are designed to be printed; make sure the font is a TrueType font. See the program documentation for more info rmation. Make sure the document was formatted or created for th e printer Wi[...]

Print is too dark or smudged These are possible so lutions. Try one or more of th e following: Make sure the ink dry be fore handling the paper Remove the paper a s it exits, and let th e ink dry before handling. Make sure the Quality/Speed setting is appropri ate for the paper type loaded in the printer The Photo Quality/Spee d setting may cause s[...]

3 Click Solution Center . 4 If the Printer S tatus is: • Cannot Communicate , the p roblem could be hardware or prin ter software settings. • Ready or Busy Printing , the problem may be with the pri nter so ftware settings. Transparencies or photos contain white lines Do you need to adjust the Quality/Speed settings? 1 With a document or photo [...]

• For reduced print qual ity and faster print speed, sele ct Quick Print . • For the default print quality, sel ect Automatic . The paper type sensor determines the print quality b ased on the type of paper it detects lo aded in the paper su pport. Adjust the application settings for the docu ment Use a different fill pattern in the a ppl icati[...]

Remove the sticker and tape from the print cartridges 1 Lift the access cover. 2 Remove the print cartridges from the print cartrid ge carrier. 3 Make sure the sticker and tape are removed from the bottom and back of the cartridges. Do the print cartridges have ink? 1 Do one of the follo wing: • In Windows Vista, click . • In Windows XP and ear[...]

Was the document formatted or created for th e printer? Windows may substitute d ifferent fonts. Line an d page breaks may chan ge with the font . Use the program that created the document to fix these problems, and th en save the change s for the next time you print. Printer is busy printing another job Wait until the printer has finished printing[...]

Test page does not print These are possible so lutions. Try one or more of th e following: Make sure the printer is receiving p ower If the light is not on, the printer may not be receivin g power. • Press . • Plug the printer into a different electrical outlet. • If the printer is p lugged into a surge pr otector, unplug the printe r, and pl[...]

Make sure the cable is not damaged or loose Make sure: • The USB cable is not damaged. • The light is on. For more information, see “Printer is plugged in but does not prin t.” Printer is plugged in but does not print These are possible so lutions. Try one or more of th e following: Make sure the printer is set as the defau lt printer Try p[...]

Check the printer status Windows Vista users: 1 Click: • (default Start menu )  Settings  Printers . • (Classic Start menu )  Control Panel  Printers . 2 Right-click the Lexmark 1500 Series icon. 3 Click Sharing . 4 Click Chang e Sharing Options , and confirm the Windows prompt. 5 Select Share this printer , and then give the p rint[...]

7 Click OK . 8 Click Clos e . 9 Make sure the new por t has been selected on the Ports tab, an d then click Apply . The new port is listed with the printer name. 10 Click OK . Restart the host computer and the remote computer Try printing again. Printer is not able to co mmunicate with the computer The printer and comp uter are not able to exchange[...]

Experiencing poor quality or incor rect output See the topic that be st describes the problem. • Print is too dark or smudged • Vertical straight lines are not smooth • White lines appear in graphics or solid black areas • Characters are missi ng or unexpected • Colors on printout a re faded or differ from colors on the screen • Printou[...]

Make sure the printer is properly commu nicating with the camera If the PictBridge connection is successful, the ca mera automatically switches to print mode, the PictBridge symbol appears on the camera display, or a messag e reco gnizing the connectio n appears on the came ra display, depending on you r camera. If the PictBridge connectio n is uns[...]

Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the dupl ex unit. 2 Pull out th e duplex unit. 3 Firmly grasp th e paper, and gently p ull it out. 4 Push down on the duplex latch as you reinstall the d uplex unit. 98[...]

5 Press . 6 On your computer, delete or stop the pr int job, and then try sending it again. Paper or specialty media misfeeds These are possible solutions if paper or specialty media mi sfeeds or skews, or if multiple s heets feed or stick together. Try one or more of the followin g: Check paper condition Use only new, un wrinkled paper. Check pape[...]

Check printer default and pause settings 1 Do one of the follo wing: • In Windows Vista, click  Control Panel  Printers . • In Windows XP, click Start  Settings  Printers and Faxes . • In Windows 2000, click Start  Settings  Printers . 2 Double-click the print qu eue device . 3 Click Printer . • Make sure no check mark app[...]

Duplex unit does not operate correctly These are possible so lutions. Try one or more of th e following: Check paper size and type Check the paper size and type to ma ke sure the pap er is su pported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper. Check for paper jams Check for and clear a ny paper jam[...]

4 Reinstall the print cartridg es. 5 Snap the lids closed. 6 Close the access cover. 7 Press . Memory card troubleshooting Memory card cannot be inserted There are possible sol utions. Try one or more of the follo wing: Check memory card type Make sure that the typ e of memory card you ar e using can be used in the printer. For m ore information, s[...]

Check memory card placement Make sure you inserted the me mory card into the correct slot. For more information, see “Inserting a memory card” on page 43. Check to see if the memory card is damaged Check to see if there is no obvious damage to the memory card. Remove memory cards properly from th e printer to avoid corrup tion of data. Check th[...]

Check to see if your printer or th e computer is turned on Make sure that your printer a nd your computer are turned on. Check to see if your wireless connection is active If your wireless conn ection is down: 1 Do one of the follo wing: • In Windows Vista, click  Contro l Panel  Printers . • In Windows XP and earlier, click Start  Set[...]

If printing using a USB cab le, make sure the ca ble is secure ly attached to both the printer and the computer. Before you print, you ma y need to restart th e computer. General Printing Problem You cannot receive a more specif ic error message beca us e the printer and th e computer do not have bidirectional communication. To receive a more s pec[...]

Print File Error To use the Print Files functi on, your printer must be connected to a computer, and both the printe r and computer must be on. The error may in clude any of the followi ng causes listed below. Cause Solution The printer failed to fi nd an applicatio n or software on the computer to print the f ile or files stored on the memory devi[...]

Notices Product information Product name: Lexmark 1500 Series Machine type: 4118 Model(s): W22 W2E Edition notice June 2007 The following paragraph do es not apply to any country where such pro visions are inconsisten t with local law: LEXMARK INTERNATION AL, INC., PROVID ES THIS PU BLICATION “AS IS ” WITHOUT WARRAN TY OF ANY K IND, EITHER E XP[...]

Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause y ou harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates[...]

Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est c onf orme aux exigences de la norme canadienne relative aux équipements pouvant causer de s interférences NMB-003. European Community (EC) directives conformity This product is in conformity with t he protection requirements of EC Council di rective[...]

Compliance is indicated by the CE marking. The Alert sign indicates that there are rest rictions within certain member states . A declaration of conformity with the requir ements of the directives is available from the Director of Manufacturing and Te chnic al Support, Lexmark International, S. A., Boigny, France. The following restrictions apply: [...]

Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel d it product in over eenstemmin g is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999 /5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i sams var med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/E[...]

ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteris tics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (W atts) Printing The product is generating hard-copy output from electronic inputs. 13.8 Copying The product is generating ha[...]

This limited warranty applies to this p roduct only if it was or iginally purchased for your use, and not for resale, from Lexmar k or a Lexmark remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and se rviceable used parts, which perform like[...]

Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For an y claim concerning performance or nonperforma nce of Lexmark or a Remarketer for this product under this limited warr anty, you may recover actual dam ages up to the limit set forth in the following paragraph. Lexmark's liability for actu[...]

3 LICENSE GRAN T . Lexmark grants you the following ri ghts provided you comply with all te rms and conditions of this License Agreement: a Use . You may Use one (1) copy of the Software Program. The te rm “Use” means storing, loadi ng, installing, executing, or displaying the Software Program. If Lexmark has licensed the Soft ware Program to y[...]

11 TAXES . You agree that you are responsible for payment of any ta xes including, without limitation, any goods and services and personal property taxes, resultin g from this Agreement or your Use of the Software Program. 12 LIMITATION ON ACTIONS . No action, regardle ss of form, arising out of this Agreement may be brought by either party more th[...]

Networking glossary ad hoc mode A setting for a wireless device that lets it communicate direc tly with other wireless devices without an access point or router ad hoc network A wireless network that does not us e an access point AutoIP address An IP address automatically assigned by a network device. If the device is set to use DHCP, but no DHCP s[...]

UAA (Universally Ad ministered Address) An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network set up page and look for the UAA listing. USB cable A lightweight, flexible cable that lets the pr inter communicate with the computer at much higher speeds than parallel cables USB port A small, rec[...]

Index A access cover 15 ad hoc wireless network adding a pr inter usin g Windows 2 7 creating using Windows 25 adjusting brightness automatically 49, 51 adjusting the hue of a photo 50 adjusting the satura tion of a photo 50 Advanced button 1 8 aligning print cartridges 5 9 assigning IP address 24 automatic duplex 41 B banner paper loading 31 banne[...]

Brightness / Contrast 51 Brightness / Contrast setting 51 Despeckle setting 50 enhance 50 hue 50 saturation 50 selecting color effect 51 sharpen 49 enhancing photo 50 envelopes loading 28 printing 36 error messages cartridge missing 104 clearing 104 communication not available 1 04 general printing pro blem 105 ink low 105 out of memory 105 out of [...]

N network adapters using 24 network printer installing 24 network printer does no t show up in printer selection list during installation (Windows) 7 8 network setup page printing 23 networking IP addresses 23 noise emission levels 111 nothing happ ens when memory card is inserted 102 notices 108, 109, 110 , 111, 112 N-up feat ure 34 O One-Click Au[...]

print speed is slo w 83 print troubleshooting blank or incorrect page prints 85 cannot print from digita l camera using PictBridge 96 checking printer readiness 89 duplex unit d oes not operate correctly 10 1 establishing bidire ctional communication 95 flash drive, cannot pri nt from 96 improving print quality 81 ink levels seem incorrect 84 ink l[...]

T test page printing 91 test page doe s not print 92 Toolbar printing a Web page 32 printing only the photos from a Web page 33 Transfer Photos button 17 transfer settings changing 48 transferring ph otos from CD using computer 46 from CD using the computer 46 from flash drive usin g computer 46 from flash drive using the computer 46 from memory ca[...]

Wireless Setup Utility cannot communicate with printer during installation 78 Wi-Fi indicator light is blinking orange 70 Wi-Fi indicator light is orange 70 two-sided printing, automatic 41 printing, manual 41 two-sided prin ting understanding 40 U unsupported fi le types found o n memory card 106 updating printer software 95 USB port 16 enabling 6[...]