Lexmark 6500 Series manual

6500 Series User's Guide May 2007 www.lexmark.com[...]

Safety information Use only the pow er supply and power suppl y cord provided with this product or the manuf acturer's authorized replacement po wer s upply and power supply cord . Connect the pow er supply cord to a pro perly grounded elect ric al outlet that is nea r the product and e asily accessible. CAUTION: Do not twist, bi nd, crush, or[...]

Contents Safety information .......... ................... ........................................ ................... .................2 Introduction............... ............................ .................. ............... .................... ..................1 3 Finding information about the printer.......................................[...]

What information do I need and w here do I find it? .............. .............. ................ ................. ................ ....... 51 Finding the MAC address .................... ................. ............. ............... ................. ............. ......... . .............. .... 51 Printing a network setup page ............. .[...]

Printing specialty documents................................................................................................... ..........71 Choosing compatible specialty paper types ......... .......... ................ .............. ................. ............. ....... ...... ... 71 Printing envelopes ..................... ............. .....[...]

Changing the Gamma Value of a photo or image ....................... ................. ................. ............. ............. ... 89 Despeckling a photo ........... ................. ............. ................. ............ ................. ................ ..... ..... ................. . 89 Changing the Brightness / Contrast settings o[...]

Canceling a scan job................... .................... ................... ...................... ......................... .. ............108 Customizing scan settings using the computer................... ........... ............. ............... ............. ........108 Understanding the Scan menu.................. .......................[...]

Printing fax activity reports.................. ............. ............. ................ ............ ................ .......... ............129 Maintaining th e printer........ ................... ......................................................... ..........130 Removing a used print cartridge............................................[...]

Ping the access point ................ ............. ................. ................. ............ ................ .............. . ............ ......... 152 Ping the printer .............. .............. ................ .............. ............... ............. ................. ........ ......... ................ . 152 Run the Wireless S[...]

Cannot print to the network printer ............. ............. ................. ................. ............. ................. .. ........... .... 171 Cannot print documents from a flash drive .... ................. ............. ................. ................ .............. ..... ........ . 172 Resetting the printer to factory default set[...]

Alignment Error.............. .............. ................ ................. ............ ................ .............. ......... .... ................. .... 191 Cartridge Error (1102, 1203, 1204, or 120F) ........................ ................. ............. ................. ............. ........ 192 Black Ink Low / Color Ink Low / Photo[...]

Networking glossary.. ...................... .................... ...................... ..................... ...........212 Index............................................. ..................... ........................................ ................ ..214 12[...]

Introduction Finding information about the printer Quick Setup sheet Descrip tion Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this do cument in the prin ter box or on the Lexmark Web site at www.lexmark.com . User's Guide Descrip tion Where to find The User's Guide gives yo[...]

User's Guide: Comprehensive Version Descrip tion Where to find The User's Guide: Comp rehensive Version gives you instructions for using the pr inter and other information such as: • Using the software (on Windows operating systems) • Loading paper • Printing • Working with photos • Scanning (if supported by your printe r) • M[...]

Customer support Descrip tion Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800- 332-4120 Monday–Friday (8:00 AM–1 1:00 PM ET) Saturday (Noo n–6:00 PM ET) • Canada: 1-800 -539-6275 English Monday–Friday (8:00 AM– 11:00 PM ET) Saturday (Noo n–6:00 PM ET) French Monday–Friday (9:00 [...]

Record the following information (located on the store rece ipt and the ba ck of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purcha sed • Store where purchased Operating system notice All features an d functions a re operating system-depende nt. For comple[...]

Setting up the printer Checking the box contents 1 2 3 4 5 7 8 1 2 3 6 Name Description 1 Black print cart ridge Cartridges to be insta lled into the printer. Note: Cartridge combinations vary depen ding on the product purc hased. 2 Color print cartridge 3 Telephone co rd Use for faxing. For more information about con necting this cord, see “Ch o[...]

Understanding the parts of the printer 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Use the To 1 Paper support Load paper. 2 Paper feed guard Prevent items from fallin g into the paper slot. 3 Paper guides Keep paper straight when feeding . 4 Automatic Document Feeder (ADF) tray Load original do cuments in the ADF. Recomme nded for scanning, copying, or faxing[...]

Use the To 13 Scanner glass Copy or remove an item. 14 Top cover Access the scanner glass. E X T E X T 1 2 3 4 5 6 7 8 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a prin t cartridge. 3 Power suppl y with port Plug the power cord into the pow er supply at the back o f the printer and t[...]

Use the To 7 EXT port EXT Connect addition al devices, such as data/fax modem, telephone, or answering machine to the printer. Note: Re move the plug to access the port. 8 USB port Connect the p rinter to a computer using a USB cable. Warning: Do not touch the USB p ort except when plugging in or removing a USB cab le or installation cabl e. Standa[...]

2 Remove all tape an d packing materi al from all areas of the printer. 3 Raise the contro l panel. 4 Extend the paper e xit tray. 5 Raise the paper support. 21[...]

6 Extend the paper guides. 7 Load paper. 8 Connect the power cord. 2 1 9 Make sure the power i s on. 22[...]

10 If prompted, set the languag e. 2 1 1 a Using the control panel of the printer, p ress or repeatedly until the language you want appe ars on the display. b Press to save. 11 If prompted, set the country/region. 2 1 1 a Using the control panel of the printer, press or repeatedly until the cou ntry or region you want appears on the display. b Pres[...]

14 Remove the tape fro m the black print cartridge, and insert it in the le ft cartridge carrier. 15 Close the blac k cartridge carrier lid 16 Remove the tape from the color pr int cartridge, and insert it in th e right cartridge carrier. 17 Close the color cartri dge lid. 24[...]

18 Close the printer. 19 Press . An alignment page prin ts. 20 Discard the alignment page. Notes: • The alignment pa ge that prints m ay differ from the one shown. • Streaks on the alignme nt page are norm a l and not an i ndication of a problem. Installing the printer on additional network computers If you are installing your network printer f[...]

Setting up the printer on a Windows operating system 1 Before you unpack the printe r or attach anythi ng, locate the CD for Windows. 2 Make sure th e computer is on, and then insert the CD for Windows. Wait several seconds for th e install screen to appe ar. Note: If the install screen does not appear automatically, click Start  Run , and then [...]

Getting the printer ready to fax Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark • Italy • Sweden • Netherlands • France • Portugal To connect your printe r to an answe ring machine or other telecommu nications equipment, use the telephone line adapter inclu ded in the box with th e p[...]

If your telecommunicatio ns equipment uses a US-style (R J11) telephone line, fol low these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region -specific equipment you connect to the printer by the adapter, as s hown, will not fu nction properly. 2 C[...]

To connect an answer ing machine or other telecommuni cations equipmen t to the printer: 1 Remove the plug from the back of th e printer. Note: Once this plug is removed, any country- or region -specific equipment that you connect to the printer by the adapter, as sh own, will not function properly. 2 Connect your telecommuni cations equipme nt dir[...]

Choosing a fax connection You can connect the printer with equ ipment such as a tele phone, an a nswering machine, or a computer modem. If problems occur, see “Setup Tr oubleshoo ting” on page 137. Note: The printer is an analo g device that works best when di rectly conn ected to the wall jack. Other de vices (such as a teleph one or answerin [...]

2 Connect one telep hone cord into the LINE po rt of the printer, and then plug it into an active teleph one wall jack. 3 Remove the protective plug from the EXT po rt of the printer. 4 Connect a second telephone cord from the telephone to the answering machine . 5 Connect a third telephone cord from the answering machine to the EXT port of the pri[...]

Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall ja ck to ma ke copies or to send and receive faxes without using a computer. 1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other e nd of the telepho[...]

4 If you would like to use the same li ne for both fax an d telephone communication , connect a second telephone line (not provided) betwe en the telephon e and t he F slot of an active telephon e wall jack. 5 If you would like to use the same line for recording me ssages on your answering mach ine, connect a second telephone line (no t provided) b[...]

2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT po rt of the printer. 4 Connect a second tele phone cord from the co mputer modem to th e EXT port of the printer. Connecting to a telephone Connect a telepho ne to the printer to use the fax l[...]

Note: Setup steps may vary depending on your co untry or re gion. Fo r more information on conn ecting the printer to telecommunications e quipment, see the related topic, “Using an RJ11 adapter.” 1 Make sure you have the following: • A telephone • Two telephone cords • A telephone wall jack 2 Connect one telephone co rd to the LINE port [...]

Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax nu mber, the printer waits to recognize t he dial tone and then dials the fax number. However, this method of dialing may not work if the PBX teleph one sy[...]

1 3 4 5 6 7 8 9 A 2 Press To 1 • Turn the pr inter on and off. • Stop the print, co py, scan, or fax pr ocess. 2 Print on both side s of the paper (duplex). A green backligh t comes on when the dup lex function is activated. Note: This button is not functional with a Macintosh operating system. You can print two-sided documents with a Macintosh[...]

Press To 1 • Return to the previous scre en. • Delete a letter or number. 2 • Decrease a number. • Delete a letter or number. • Scroll through menus, submen us, or settings on the display. 3 • Select a menu or sub menu item that appears o n the display. • Feed or eject paper. 4 • Increase a number. • Enter a space between letters [...]

1 5 6 2 3 4 Press To 1 A keypad number or symbol In Copy mode or Photo Card mode: Ente r the numb er of copies or prints you want to make. In Fax mode: • Enter fax numbers. • Navigate an automa ted answering system. • Select letters when creating a Speed Dial list. • Type numbers to enter or edit the date and time shown on the display. 2 Au[...]

To change the timeout feature: 1 Press Settings . 2 Press or repeatedly until Device Setup appears. 3 Press . 4 Press or repeatedly until Clear Settings Timeout appears. 5 Press . 6 Press or repeatedly until Never a ppears. 7 Press . To change one or more t emporary setting s into new defa ult settings: 1 Press Settings . 2 Press or repeatedly unti[...]

From here You can Maintenance Select: • Ink Level to view the ink level of the color cartridge. Press or to view the ink level of the black (or ph oto) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Ca rtridges to align the cartridge. • Print Test Page to print a test page. Paper Setup Select the size and type o[...]

From here You can Network Set up Note: This submenu item appears only when an internal wire less print server is installed in the printer. Select: • Print Setup Page to print a page that lists the network settings. • Wireless Setup to view: – Network Name , which show s the six characters unique to your specific printer. – Wireless Signal Q[...]

5 Lower the co ntrol panel slightly at i ts fron t. Press the control panel down un til it snaps in to place. Installing the printer software Using the installation softwa re CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appe ars, insert the software CD. The software installation screen appea r[...]

To open the Productivity Studi o Welcome Screen, use one o f these methods: Method 1 Method 2 From the desktop, double-click the Productivity Studio icon. 1 Do one of the following: • In Windows Vista, click . • In Windows XP and e arlier, click Start . 2 Click Programs or All Programs  Lexma rk 6500 Series . 3 Select Productivity Studio . C[...]

Click To Details Poster Print a phot o as a multiple-page poster. At the bottom left corner of the Welcom e Scre en, there are two Settings choices: Click To Printer Status and Ma intenance • Open the Solu tion Center. • Check ink levels. • Order print cartridge s. • Find mainte nance information. • Select other Solution Center tab s for [...]

From here You can: Troubleshooting • Learn tips about th e current status. • Solve printer problems. • View ink levels and order new print cartridg es. Advanced • Change the appeara nce of th e Printing Status window. • Turn pri nting voice notificatio n on or off. • Change network printing settings. • Share information with us regard[...]

Installing an internal wireless print server The printer you purchased may contain an internal wireless print se rver that allows the pr inter to be used on a wireless network. If your printer do es not have an inte rnal wireless print server al ready installed , you can purchase one separately. Use the following in structions to install the in ter[...]

Configuring the optional inte rnal wireless print server If you purchased the optiona l internal wireless print server after your printer was alre ady set up, follow these steps: 1 Install the internal wireless print server into the printer. For more informat ion, see “Installing an optional internal wireless print server” in th e “Setting up[...]

Networking General networking Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access po ints, and rou ters connected together for communication through cables or through a wireless connection. A network can be either wired, wireless, or de signed to have both wired and wire less devices.[...]

Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is conn ected to a wire less router by an Ethernet cable. • A laptop and a prin ter are conne cted wirelessly to the router. • The network is conn ected to the Inte rnet th rough a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected w[...]

Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirel essly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop is directly connected wirelessly to a prin t[...]

If you purchased the internal wire less print server sepa rately, the MAC address app ears on an adhesive labe l that came with the wireless print server. Attach the adhesi ve label to your printer so you will be able to find the MAC address when you need it. UAA: XX XX XX XX XX XX Note: A list of MAC address es can be set on a router so t h at onl[...]

4 Click Install . 5 From the “Connect Your Printer” di alog, select the ne twork option. 6 From the “Networking Setup” dialog, select Direct Netw ork Attached. 7 Select the printer/print server combination from the Network Printers list. Note: If more than one is listed, match the MAC address of the print server to th e one in the list. Fo [...]

4 Select Typical , and then click Continue . 5 If this is the first time you have set up the printer, select Yes . If you have set up the prin ter previously and woul d like to install it on a nother computer, select No . Click Contin ue . 6 Follow the instructions on th e next several screens to set up the paper tray, load p aper, install the prin[...]

If the IP address is not automatically assigned, you can tr y manually en tering an address after selecting you r printer from the available list. Configure IP address If you have lost c ommunication with the p rinter over a ne twork, select Use DHCP to reestablish communicati on with the printer. You must assign an IP address in any of the followi[...]

Installing the shared printer on other network computers (on the client computers) Using the peer-to-peer method Using the point-and-print method 1 Go to a network computer that you wa nt to enable to print to the shared printer. 2 Insert the printer software CD. 3 Agree to the license agreement, and then click Next . 4 Select Manual Setup . 5 From[...]

Communication Through wireless access point (wireless router) Directly between device s Security More security options Range Determined by range and numb er of access points Restricted to range of individ ual devices on network Speed Usually faster Usually slower Requirements fo r all devices on the network Unique IP address for each device Yes Yes[...]

4 Follow the instructions in the “Set up a wireless ad ho c network” wizard . As part of the setup : a Create a network name or SSID for the networ k between the computer and your printer. b Write the name of yo ur networ k in the space provided. Be sure to use the exact spelling and capitaliza tion. c Go to the Security T ype drop-down, choose[...]

16 Write down the security code you chos e so you can re fer to it when runn in g the wireless setup. Make sure you copy it down exactly, in cluding any capital letters. Note: For more information about passwords (security k eys), see “Check yo ur security keys” in the “Wireless troubleshooting” sectio n of the “Troubleshooti ng” chapte[...]

Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper , you load it with the glossy or printable side facing you. (If you are not sure which side is the p rintable side, see the instructions th at came with the paper.) • The pa[...]

Loading envelopes You can load up to 10 env elopes at a time. Warning: Do not use envelop es that have metal cl asps, string ties , or metal folding bars. 1 Load envelop es in the center of the pap er support with the stamp location in the upper l eft corner. 2 Make sure: • The print side of the e nvelopes faces yo u. • The envelopes are desig [...]

Loading greeting cards, index ca rds, photo cards, and postcards You can load up to 2 5 greeting cards, in dex cards, phot o cards, or postca rds at a time. 1 Load cards with the print side facing you. 2 Make sure: • The cards are loa ded in the center of the paper support. • The paper guides rest against the edges of the cards. Note: Photo car[...]

Loading custom-size paper You can load up to 100 sheets of custom-size pa per at a time. 1 Load paper with the p rint side facing you. 2 Make sure: • The paper size fits within these d imensions: Width: – 76.0–216.0 mm – 3.0–8.5 inches Length: – 127.0–432.0 mm – 5.0–17.0 inch es • The stack height does not exceed 10 mm. • The [...]

Note: The maximum scan area for the scanner gla ss is 216 x 297 mm (8.5 x 11.7 in.). 1 Open the top cover. 2 Place the original document or item fa cedown on the scanner glass in the lower ri ght corner. Note: Photos shou ld be loaded as shown. 3 Close the top cover to avoid dark edges on the scanned image. 64[...]

Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document in to the Automatic Docume nt Feeder tray for scanning, copying, and faxing. You can lo ad A4, letter, or legal si ze paper into the Automatic Do cument Feeder. 1 Load an original document te xt side up into the Automatic Document Fe e[...]

Load up to Make sure 25 sheets of: • Custom paper • Pre-punched paper • Reinforced edge copier pap er • Preprinted forms • Letterhead pape r • The document is load ed text side up. • The paper guide is against the edge of the paper. • The paper size fits within the se dimensions: Width: – 210.0 mm–215.9 m m – 8.27 in.–8. 5 i[...]

Printing Printing basic documents Printing a document 1 Load paper. 2 With a documen t open, click File  Print . 3 Click Properties , Preferences , Op tions , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing a Web page You can use the T oolbar to create a printer-friendly versio n of any Web page. 1 Load paper. 2 Ope[...]

Printing photos or images from a Web page 1 Load paper. For best results, use ph oto or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the p rintable sid e, see the instructions that came wi th the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the [...]

Collating copies If you print multiple cop ies of a document, you ca n choose to print each copy as a set (co llated) or to print the cop ies as groups of pages (not collated). Collated Not collated 1 With a documen t open, click File  Print . 2 Click Properties , Preferences , Op tions , or Setup . 3 Click the Quality/Copies tab. 4 From the Mul[...]

If there are only do cument files stored on the memory ca rd or flash drive, the prin ter automatically switches to File Print mode. The following document file types are recognized: • .doc (Microsoft Word) • .xls (Microsoft Excel) • .ppt (Microsoft Powerpoint) • .pdf (Adobe Portable Document Format) • .rtf (Rich Text Format) • .docx (M[...]

Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte pap er —A photo pape r with a matte finish used for printing high-quality graphics. • Lexmark PerfectFinish TM Ph oto paper —A high-quali ty photo paper specifically designe d for Lexmark inkjet printers, but compatible wi th a ll inkjet printers. It [...]

Notes: • To avoid paper ja ms, do not force the card s into the printe r. • To prevent smudging, remove e ach card as it exits, and le t it dry before stacking. Printing a document as a poster 1 With a documen t open, click File  Print . 2 Click Properties , Preferences , Op tions , or Setup . 3 Click the Print L ayout tab. 4 From the Layout[...]

Printing a booklet 1 Before you change any Print Properties settings, you must select the corre ct paper size from the program. You can print booklets u sing these pa per sizes: • Letter • A4 2 Load the paper. 3 With a documen t open, click File  Print . 4 Click Properties , Preferences , Op tions , or Setup . 5 Click the Print L ayout tab, [...]

6 Select the measu rement units to use . 7 Use the sliders, or type the size of the pa per loaded into the printer. 8 Click OK to close any printer software d ialogs that are open. 9 Print the document. Note: Do not force paper into the printer. Printing iron-on transfers 1 Load up to 10 iron-on transfers. 2 With an image open , click File  Prin[...]

Printing on both sides of the paper (duplexing) Understanding the two-sided printing (duplexing) function The printer has a b uilt-in duplex unit tha t lets you print on both sides of the p aper automatica lly. This function is also known as two-sided printing or duplexing. Note: Automatic two-sided printing (d uplexing) works only with pl ain pape[...]

Note: Automatic two-sided printing (d uplexing) works only with pl ain paper in l etter and A4 sizes. If you want to print two-sided doc uments on another typ e or size of paper, use th e manual duple xing method. 1 Press . 2 With a documen t open, click File  Print . 3 Click Properties , Preferences, Options, or Setup . 4 Click the Print L ayou[...]

5 From the Save Settings dr op-down menu , select Save your current settings . 6 Click a radio button next to the numb er of the location where you want to save your settings, then type a name for your settings in the selected box. Note: The first location contains Fa ctory Default Settings, which ca nnot be changed or deleted. 7 Click Save . Notes[...]

Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand nam e label facing up. • If there is an arro w on the card, make sure it points toward the printer. • Make sure yo u connect the me mory card to the adapter th at came with it before in serting it into the slo t.[...]

When the printer recognizes that a memory card is installed, the me ssage Memory Card Detected appears. If the printer does not read the memory card, re move and reinsert it. For more informat ion, see “Memory card troubleshooting” on page 176. Notes: • The printer recognizes on e active media device at a time. • If you insert more than o n[...]

Note: The printer recogn izes one active media device at a ti me. If you insert more than on e media device, a message appears on the displa y prompting you to design ate the device you wan t the printer to recognize . Understanding the Photo Card menu 1 If necessary, press Photo Car d , or insert a memory card or a flash drive into the printe r. 2[...]

6 Press or repeatedly until the size you wa nt appears. 7 Press . 8 Press to go to the Paper Ty pe submenu. 9 Press . 10 Press or repeatedly until the se tt ing type you wa nt appears. 11 Press . 12 Press repeatedly unti l Defaults appears. 13 Press . 14 Press or repeatedly until Photo Print Size appe ars. 15 Press . 16 Press or repeatedly until th[...]

Understanding the PictBridge menu The PictBridge default setti ngs menu lets you sel ect prin ter se ttings if you did not specify the settings beforeh and on your digital cam era. For more information on m aking camera selections, see the documentation that came with your camera. 1 Connect a PictBridg e-enabled digital camera to the printer. a Ins[...]

Menu Item Acti on Paper Setup 1, 2 Specify the size and type of paper loaded. Photo Size 1, 2 Specify the size of printed ph otos. Note: If you did not specify the photo size beforehand in your di gital camera, the default photo sizes are: • 4 x 6 (if Letter is your default Pap er Size) • 10 x 15 cm (if A4 is your defau lt Paper Size, and your [...]

3 If you want to eras e the photos from th e memory card, click Yes . Note: Make sure all the photo s have been copied before you click Yes to erase. 4 Click Do ne . Remove the memory card to view your transfe rred photos in the Library. Transferring selected photos from a memory card using the computer 1 Insert a memory card into the printer with [...]

Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD or a flas h drive into the comput er. 2 If you are usi ng Windows Vista, an “AutoPlay” screen appea rs. Click Transfer Photos to your computer using the Productivity Studi o . 3 If you are using Windows XP, a “Wha t do you want Windows to do?” screen appe[...]

Notes: • If photos on the memory card were taken on more than one date, sel ections will include Last Date and Date Range . • To choose a date range, press and then press or repeatedly until the desired date is displ ayed. Date ranges are displaye d by month and year starting with the most recent month. 10 Press Start Color or Start Black . Not[...]

Changing the Productivity St udio library preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences . 3 Click Library . From here, you can choose ho w you want to sort photos. You can also set the minimum file siz e for the photo to appear in the library. 4 Click OK . Changing the Productivi[...]

3 Click Image Res olution / Size . 4 Select Photo Size to select from a list of de fined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size , you can click R otate to rot ate your photo 90 degrees clo ckwise. 5 If you selected Custom Size , enter the width and heigh t for your custom- size photo. Not[...]

Enhancing a photo The Enhance feature lets you make subtle adjustmen ts to the brigh tness, contrast, and sh arpness of an image. 1 From the Productivity Studio Welcome Screen, click File  Open to select the im age you wa nt to edit. 2 With an image o pen, click the Enhancements tab. 3 Click Enhance . 4 Use the slider to ad just the Enhance sett[...]

Changing the Bright ness / Contrast set tings of a photo 1 From the Productivity Studio Welcome Screen, click File  Open to select the im age you wa nt to edit. 2 With an image open , click Enhancements . 3 Click Brig htness/Contrast . 4 Adjust the brightn ess and contrast settin gs. You can preview th e changes to the im age by comparing the Be[...]

Printing photos Printing photos from a CD or removab le storage device using the computer 1 Load photo paper wi th the glossy or printable side facing you. (If you are not sure which side is the prin table side, see the instructions that came with the paper.) 2 Insert a CD or any removable storage device (su ch as a flash drive, memory card, or dig[...]

Printing Photo Packages 1 From the desktop, double-click the Productivity Studio icon. 2 Click Pho to Packages . 3 Click to select the photos you want to include in your photo package. 4 Click Next . 5 From the Quality drop-down lis t, select a copy quality. 6 From the Paper Size in Printer dr op-down list, select the paper size. 7 To select multip[...]

Printing all photos from a memory device 1 Load photo paper wi th the glossy or printable side facing you. (If you are not sure which side is the prin table side, see the instructions that came with the paper.) 2 Insert a memory card or flas h drive that contains the images you want to pr int. 3 Press or repeatedly until Print Photos appears. 4 Pre[...]

15 Load photo paper wi th the glossy or printable side facing you. (If you are not sure which side is the prin table side, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. 16 Press Start Color or Start Black to print your photos. Printing photos by number You can print ph ot[...]

Using a PictBridge-enabled digita l camera to control printing photos You can connect a PictBridge -enabled digi tal camera to the printer, and use the b uttons on th e camera to select and print photos. 1 Insert one end of th e USB cable into the camera. Note: Use only the USB cable that came with the dig ital camera. 2 Insert the other end of the[...]

Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some d igital came ras. If yo ur camera supports D POF, you can specify which photos to print, how many of each , and print settings while the memory card is still in the camera. The printer recog nizes these settin gs when you in sert the m[...]

3 Press or repeatedly until Photo Effects appears. 4 Press . 5 Press or repeatedly until the color e ffect you want appears. Note: Color eff ect selections include Au to Enhance, Sepia, Antique Grey, and Antique Brown. 6 Press . Note: The selected color effect applies to all the photos you print until the active memory card or flash driv e is remov[...]

Copying Understanding the Copy menu To understand a nd use the Copy menu: 1 From the control panel, pr ess Copy Mode . The copy default screen appe ars. 2 If you do no t want to change a setting , press Start Color or Start Black . 3 If you want to chan ge a setting , press . 4 Press or repeatedly until the menu item you want appears. 5 Press . 6 P[...]

Copying on both sides of the paper using the scanner glass The printer has a bui lt-in duplex unit that lets you copy on both sides of the paper. Note: For two-sided cop ying, use only plai n paper in lette r or A4 size. Do not make two-sided copies on envelo pes, card stock, or photo paper. 1 Load paper. 2 Load an original document fa cedown on th[...]

7 Press . The printer scans th e front side of each page of th e original docu ment. 8 If you are copying a tw o-sided original document, the printer wi ll display this message: Reload the Original in the Automatic Document F eeder without flipping or rotating the stack, then press . 9 Press . Copying photos 1 Load photo paper wi th the glossy or p[...]

Copying a photo using the computer 1 Place the photo facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome screen, cli ck Copy . 4 Select Photo . 5 Click Start . The photo appea rs in the right pa ne. 6 From the Quality drop-down lis t, select the copy quality. 7 From the Paper Size in Prin[...]

8 Press . 9 Press Start Color or Start Black . Making borderless copies using the control panel 1 Load photo paper wi th the glossy or printable side facing you. (If you are not sure which side is the prin table side, see the instructions that came with the paper.) 2 Place a photo face down on the scann er glass in the lo wer right corner. Fo r mor[...]

4 Press Lighter/Darker . 5 Press or repeatedly to adjust the slider. 6 Press . 7 Press Start Color or Start Black . Collating copies using the control panel If you print multiple cop ies of a document, you ca n choose to print each copy as a set (co llated) or to print the cop ies as groups of pages (not collated). Collated Not collated 1 Load pape[...]

5 Press or repeatedly until Repeat Image appears. 6 Press . 7 Press or repeatedly until the number of image s you want to prin t on one page appears. 8 Press Start Color or Start Black . Enlarging or reducing an image 1 Load paper. Note: If you are copying photos, use photo or heavyweight matt e paper, with the glo ssy or printable side facing you.[...]

Scanning Scanning a document 1 Make sure the printer is co nnected to a computer, a nd both the printer a nd the computer are on. 2 Load an original document fa cedown on the scanner glass. 3 From the control panel, pr ess Scan Mode . 4 If your printer is connected to more than one computer: a Press or repeatedly until the co mputer to which you wa[...]

4 Select the Document option. 5 Click Start . The scanned document is load ed into your default word processing application. You can now edit the document. Scanning text for editing The Optical Character Recognitio n (OCR) feature turns a scanned document in to text you can edit with a word- processing appl ication. 1 Make sure the printer is co nn[...]

Scanning multiple photos at one time using the computer 1 Place the photos facedown on the sca nner glass. Note: For best results, place photos with the most spac e p ossible between the photos an d the edges of the scan area. 2 From the desktop, double-click the Productivity Studio icon. 3 Click Scan . 4 Select the Several Photos optio n. 5 Click [...]

11 Enter a file name for your PDF and select a storage loca tion. 12 Click Save . Canceling a scan job To cancel a job b eing scanned on the scann er glass, go to the control panel, and press . To cancel a scan job start ed in the Product ivity Studio, click Scan and then click Stop . Customizing scan settings using the computer 1 From the desktop,[...]

8 Press . Note: Pressing selects a setting. An aster isk (*) ap pears next to the selected setting. 9 To go into additional submenus and se ttings, repeat pressing or repeatedly until the submenu item or the setting you want appe ars, and then press . 10 If needed, press repeatedly to return to the previous menus and make other setting selections. [...]

2 Close the top cover. 3 From the desktop, double-click the Productivity Studio icon. 4 Click Scan . 5 Select the Photo or Several Photos option. 6 Click Start . 7 From the Save or Edit screen me nu bar, click Save . 8 To save to another folder, cl ick Browse , and select a folder. Click OK . 9 To rename the file, enter the name in the File Name ar[...]

• From the Color Depth: area, sel ect t he co lor depth from the drop-d own list. • From the Scan Resolution (Do ts per inch): area, select the resolution value from the drop-down list. • Click Auto -crop the scanne d item to use the slider to sel ect your cropped value. • Click Select area to be scanned to select the value fro m the drop-d[...]

2 From the desktop, double-click the Productivity Studio icon. 3 Click E-mail . 4 Select from the Photo , Several Photos , or Document op tions. 5 Click Start . 6 If you are scannin g a photo, select the Photo Size from the Send Quality and Speed a rea. 7 Click Create E-mail to have your imag es attached to an e -mail message. Changing the Producti[...]

Faxing CAUTION: Do not use the fax feature during a lightning storm. Do not set up this prod uct or make any elec trical or cabling connections, such as the power suppl y cord or telephone, during a lightnin g storm. Sending a fax Entering a fax number 1 From the control panel, pr ess Fax Mode . 2 Enter a fax number using: The text box Enter a fax [...]

4 Select the Document option. 5 Click Start . 6 Enter the recipient information, an d then click Next . Note: A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbo ls: * # + - ( ). 7 Enter the cover page i nformation, and then click Next . 8 If there are any additiona l documents that you want to send with your fax,[...]

4 If you want to send a fax to a group of numbers (broadcast fax): a Press . b Add fax numbers for the group, and pr ess until all have been entered, for a maximum of 30. 5 Press Start Color or Start Black . Sending a fax while listening to a call (On Hook Dial) The manual dial ing feature lets you di al a telephone number whi le listening to th e [...]

Receiving a fax Receiving a fax manually 1 Make sure the Auto A nswer light is off. 2 To receive the fax if you have not set up a manual answer code: • Press Start Color or Start Black . or • Press * 9 * on the telephon e after you answer it an d hear fax to nes. 3 To receive a fax if you have set up a ma nual answer code , enter the code o n t[...]

6 Press or repeatedly until the settin g you want appears. 7 Press to save the setting. Using Caller ID from the software Caller ID is a service provid ed by some telephon e compan ies that identifies the telephone numb er or the name of the person who is calli ng. If you subscrib e to this service, it works with the printer. When you receive a fax[...]

To receive a fa x with an answerin g machine connected to the printer: 1 Make sure that the A uto Answer light is on . 2 Make sure you have se t the number of tim es the telephone rings before receiving a fax automatically. For more information, se e “Setting the numb er of rings be fore rece iving a fax automatically” on pa ge 128. When a tele[...]

To set up fax forwarding: 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings ar ea of the We lcome screen, click Fax History and Setting s . 3 From the “I Want To” menu , click Adjust speed dial list and other fa x settings . 4 Click the Ringin g and Answering tab. 5 From the “Forward received faxes to another [...]

Note: For instructions on how to add Speed Dial or Group Di al entries to the Phone Book us ing the compu ter, see “Setting up Speed Dial” on page 128. Using the computer Phone Book Address books from yo ur operating system appear as Phon e Books. To access a Phone Bo ok entry: 1 From the desktop, double-click the Productivity Studio icon. 2 Fr[...]

The following scr een appea rs. 121[...]

4 Click each tab , and change the settings as needed . Tab Options Dialing and Sending • Select the telephone line format you want to use. • Enter a dialin g prefix. • Select a dialing volume. • Enter your name and fax number. Notes: – You can include a calling card numb er as part of the fax number. – Enter a ma ximum of 64 digits in a[...]

Understanding the Fax menu To understand a nd use the Fax me nu: 1 From the control panel, pr ess Fax Mode . The fax default scree n appears. 2 If you do not want to chan ge a setting, ente r the fax number a nd then press Start Color or Start Black . 3 If you want to chan ge a setting , press . 4 Press or repeat edly until the menu item you want a[...]

Use this To Fax Setup Access the Fax Setup menu and menu items. You can change the va lues and save them as u ser default settings. • Print fax history or transmission status repo rts. • Customize settings in Ringing and Answering for receiving a fax. • Select fax printing options. • Customize settings in Dialing and Sending for sending a f[...]

10 Press . 11 During the initial se tup of your prin ter, you were promp ted to enter th e date and time . If you have not en tered this information: a Press Settings . b Press . c Press or repeatedly until Device Setup appears. d Press . e Press or repeatedly until Date/Time appe ars. f Press . g Enter the date using th e keypad. h Press . i Enter[...]

Blocking unwanted ch anges to fax settings This feature blocks ne twork users from changing fax settings. 1 From the control panel, pr ess Settings . 2 Press or repeatedly until Device Setup appears. 3 Press . 4 Press or repeatedly until Host Fax Settings appears. 5 Press . 6 Press or until Block appears. 7 Press . Using the Fax Solutions Software [...]

3 To access any of the items in the “I Want To” menu, click the item. 4 If needed, click the to olbar items to: Click To Fax • Send a fa x. • Forward a fax. • View, print, or modify a fax. • Delete a fax. • Retry to send a fax. Tools • Access and use the Phonebook. • View several sample cover pages you can choose from. • View a [...]

5 From the “Answering on your phone line typ e” area, select t he setting you want from th e “Distinctive ring pattern” drop-down list. 6 Click OK to save the setting. Setting the number of rings befo re receiving a fax automatically 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Scre en, click Fax History[...]

Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings ar ea of the Welcome Screen, click Fax History and Settings . The Fax Solution So ftware appears. 3 On the toolbar, click Tools  Fax History . 4 Click the Print Report but ton to pr int. 129[...]

Maintaining the printer Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner uni t. The print cartridge carrier mo ves and stops at the loading po sition, unless the printer is busy. 3 Press down on the cartridge carrier la tch to raise the cartridge carrier lid. 4 Remove the used print ca rtridge. Note: If you are remo[...]

2 Press down on the cartrid ge carrier levers. 3 Remove the used prin t cartridge or cartrid ges. For more information, see “Removing a used print cartridge” on page 130. 4 If you are installing new prin t cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier. Warning: Do not t[...]

6 Remove the tape from the back and bo ttom of the color ca rtridge, and insert the cart ridge in the right carrier. Warning: Do not touch the gold co ntact area on the back or the metal nozzles on the bottom of the cartridge. 7 Close the color cartri dge carrier lid. 8 Close the pri nter, making sure to keep your ha nds out from underneath th e sc[...]

If you believe yo u purchased a new, g enuine Lexmark print cartrid ge, but the Out of Original Lexmark Ink message appears: 1 Click Learn Mor e on the message. 2 Click Report a non-Lexmark print cartri dge . To prevent the message from appearing a gain for the indica ted cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge([...]

3 Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown. 4 Using another clean section of the cloth, gently hold th e cloth against the con tacts for about three se conds, and then wipe in the d irection shown. 5 With another clean sectio n of the cloth, re peat step 3 and step 4. 6 Let the nozzles [...]

• Keep the photo cartridge in its ow n storag e unit when not in use. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass. Cleaning the exterior of the printer 1 Make sure th[...]

Item Part number Average car tridge standa rd page yield is up to 1 Color cartridge 41A 210 Color cartridge 2 41 210 High yield color cartri dge 43 350 Photo cartridg e 40 Not applicable 1 Values obtaine d by continuous printing. Declare d yield value in accord ance with ISO/IEC 24711. 2 Licensed Return Program Cartridge Ordering paper and other su[...]

Troubleshooting If you set up your printer on a wireless ne twork, make sure: • The wireless network is working prop erly. • The computer and prin ter are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optima l performance is genera lly 100–150 feet. • The pr[...]

Power button is not lit These are possible so lutions. Try one or more of th e following: Press power button Make sure the prin ter is on by pressing . Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet, and the n from the printer. 2 Plug the cord all the way into th e power supply on the prin ter. 2 1 3 Plug t[...]

3 Gently remove the power supp ly from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord int o the wall outlet. 6 Press to tur n the printe r on. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. For more information, see “Remov ing and reinstallin g the software” on page 141 .[...]

3 Click Printer . • Make sure no check mark app ears next to Pause P rinting. • If a check mark doe s not appear next to Set As Default Printe r, you must select the print queue device for each fi le you want to print. Reconnect power supply 1 Press to tur n the prin ter off. 2 Disconnect t he power cord from the wall outlet. 3 Gently remove th[...]

For proper installation , make sure the computer supp orts all system requirements. Sy stem requirements are located on the printer box. Removing and reinstalling the software If the printer is no t functioning pr operly, or if a communica tions error message ap pears when you try to use the printer, you may ne ed to remove and reinstall the printe[...]

Did you find the prob lem? Yes No If USB Host Co ntroller and USB Ro ot Hub are not listed, the USB port is not enabled. For more information, see the computer documentation. Contact the Customer Support Cente r. 1 Click Start  Programs or All Programs  Lexmark 6500 Series . 2 Click Solution Center . 3 Click the Contact Information tab. Solvi[...]

Printer is configured correctly, but cannot be found on the networ k Make sure: • The printer has powe r and the light is on. • The printer is within range of the wireless network. • The printer is located away from other electronic devices that may in terfere with th e wireless signa l. • Your wireless network is using a unique network nam[...]

Check printer ports Make sure the correct pr inter port is selected. 1 Click: • In Windows Vista:  Cont rol Panel  Printers . • In Windows XP: Start  Settings  Printer s and Faxes . • In Windows 2000 and earlier: Start  Settings  Printers . 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties  Ports . 4 Verify t[...]

d On the main page, click Wireless or any other selection where sett ings are stored. The SSID will be displayed. e Write down the SSID, security type, and th e security keys if they are shown . Note: Make sure you copy the m down exactly, in cluding any capital lette rs. 2 Click Start  Programs or All Programs  Lexmark 650 0 Series . 3 Click[...]

You can find th e signal strength of the ne twork on the netw ork setup page. For information on how to print a setup page, see “Printin g a network setup page ” on page 52. Check security keys Make sure security keys are correc t. For more information, see “Check your security keys” on pag e 142. Check MAC address If your network uses MAC [...]

Run the wireless setup again If your w ireless se ttings h ave chan ged, you must run the printer wireless se tup again. Some reason s your settings may have changed in clude your having manual ly change d your WEP or WPA keys, channel, or other network settings; or the wireless access point (wireless router) having been reset to factory defaults. [...]

Move your computer and/or printer Move the computer an d/or printer closer to the w ireless a ccess point (wireless router). Although the possible distance between devi ces in 802.11b or 802.11g netwo rks is 300 fe et, the effective range for optimal p erformance is generally 100–150 feet. You can find th e signal strength of the ne twork on the [...]

Ping the printer Ping the printer to make su re it is on the network. For more information, see “Ping t he printer” for Windows or Mac in th e “Wireless troubleshoo ting” section. Run the wireless setup again If your wireless settin gs have changed, you will need to run the printer wireless setu p again. Some reasons your settings may have [...]

Printer cannot connect to the wireless network These are possible so lutions. Try one or more of th e following: Make sure your computer is connected to yo ur wireless access po int (wireless router) • See whether you have access to the Internet by ope ning your Web browser and a ccessing any site. • If there are other comp uters or resources o[...]

5 Write down the SSID, security type, and th e security keys if they are shown . Note: Make sure you copy the m down exactly, in cluding any capital lette rs. 6 Store the SSID and the security keys in a sa fe place fo r future referenc e. Check your security keys A security key is like a password. All devices on the same network will shar e the sam[...]

If you set a new networ k name, you must reset the p r inter and computer SSID to the same network na me. • To reset the computer network name, see the do cumentation that came with your computer. • To reset the printer name: 1 Click Start  Programs or All Programs  Lexmark 650 0 Series . 2 Click Wireless Setup Utility . 3 Follow the inst[...]

2 Type ping followed by the IP address of the p rinter. For example, ping 192.168.0.25 3 Press Enter . 4 If the printer responds , you will see several lines appear that start with “Reply from”. Turn off and resta rt the printer, and then try resending you r print job. 5 If the printer does no t respond, you will see “Request timed out.” a [...]

Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo pr ints when using a PictBridge-enabled digital camera Make sure photo size and pa per size are set correctly The printer displays the Paper/Photo Size Error when your chosen photo size does not m atch the paper size that is set. This typically happens when you are trying to print from your[...]

Select a higher print quality 1 Depending on your print job, press Co py Mode , Scan Mode , or Photo Card . 2 Press . 3 Press or repeatedly until Quality appe ars. 4 Press . 5 Press or repeatedly until the quality you want appears. 6 Press . Check print cartridges If the documen t still does not have the print quality you wa nt, follow these steps:[...]

• Transparencie s • Labels • Envelopes • Iron-on tra nsfers Note: Transparen cies may take up to 15 minu tes to dry. Use a different brand of paper Each paper brand accep ts ink differe ntly and prints with color variatio ns. If you ar e printing photos or other high-quality images, for best results use L exmark PerfectFinish Photo Paper or[...]

5 Press . 6 Press Start Color or Start Black , or press to return to the Copy menu to select the number of copies you want. Select the Borderless photo feature (when printing photos) 1 Press . 2 Press or repeatedly until Layout appe ars. 3 Press . 4 Press or repeatedly until Borderless appears. 5 Press . 6 Press Start Color or Start Black , or pres[...]

Remove and reinstall the software It is sometimes helpful to remove th e existing printer softw are and re install it. Partial document or photo prints These are possible causes a nd solutions. Try one or more of the following : Check document placement Make sure the docume nt or photo is load ed facedown on the scanner glass in the lower right cor[...]

Ink levels seem to go down too quickly These are possible so lutions. Try one or more of th e following: Are you printing photos or documents with a large numb er of graphics? Because photos and graphics require more ink th an text documents, ink usage in creases when you print pho tos or graphics. Are you printing with the B est Quality/Speed sett[...]

Colors on printout are faded or differ from colors on the screen Check the following. When you th ink you have solved the prob lem, test the solution by sending a do cument to print. Are the color and print speed settings correct? You may need to ad just the color and print speed . Are the print cartridges low on ink? 1 Do one of the follo wing: ?[...]

Print is too dark or smudged These are possible so lutions. Try one or more of th e following: Make sure the ink dry be fore handling the paper Remove the paper a s it exits, and let th e ink dry before handling. Make sure the Quality/Speed setting is appropri ate for the paper type loaded in the printer The Photo Quality/Spee d setting may cause s[...]

3 Click Solution Center . 4 If the Printer S tatus is: • Cannot Communicate , the p roblem could be hardware or prin ter software settings. • Ready or Busy Printing , the problem may be with the pri nter so ftware settings. Transparencies or photos contain white lines Adjust the Quality/Speed settings 1 With a document or photo open, c lick Fil[...]

• For reduced print qual ity and faster print speed, sele ct Quick Print . Adjust the program settings for the document Use a different fill pattern in the program. For more inf ormation, see th e program d ocumentation. Perform maintenance on the print catridges You may need to clea n the print cartridge nozzle s. Checking the printer status Win[...]

Checking printer readiness The printer may not be ready to print. Check the following . When you think you h ave solved the problem, test the solution by sendin g a document to print. Make sure the printer has paper and is prop erly loaded Make sure you have followed the correct loading instructions for your printer. Remove the sticker and tape fro[...]

Is the font a TrueType font? Is it available on the computer? The font you are trying to print may not be available in the progra m font sele ction box. Not all fonts are designed to be printed; make sure the font is a TrueType font. See the program documentation for more info rmation. Was the document formatted or created for th e printer? Windows[...]

5 Compare the print ed page to the imag e displayed on the computer screen. If the printed image ma tches the image displayed on the screen, then you are finished. 6 If the test page di d not print at all or has qu ality pr oble ms, attend to any error me ssages that appear on the screen. Test page does not print These are possible so lutions. Try [...]

External print server is not working If there is an external device connecte d between the compu ter and the printer, make sure it supports bidirecti onal communication. Disconnect t he printer from the e xternal device, and co nnect it directly to the computer. If the printer works, there may be a problem with the print server. See the docume ntat[...]

Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer co nnected to the computer , first make sure the printer is attach ed with a USB cable to a USB port o n the computer. To verify the USB port: 1 In Windows Vista, click  Control Panel  Printers (under Hardware and Sound). In Windows[...]

4 Select Share this printer , and then give the p rinter a distinct ive name. 5 Click OK . Windows 2000 users: 1 Click Start  Settings  Printers . 2 Right-click the Lexmark 6500 Series icon. 3 Click Sharing . 4 Select Shared as , and then give the print er a distinctiv e name. 5 Click OK . Try to locate the printer from the remote computer If[...]

Change the scanning resolu tion to a lower value 1 Load an original document fa cedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the left pane of the Welcome screen, click Scan . 4 Click Custom Settings . 5 Select a lower sc an resolutio n. 6 Click Start . Is the original d ocument loaded correctly [...]

Make sure the external print server is working If the printer is connected to an extern al print server, the problem may be with this print server. Check to make sure the device is working proper ly a nd that the printer is connected to the network. Experiencing poor quality or incor rect output See the topic that be st describes the problem. • P[...]

Cannot print document s from a flash drive Check the type of files contained on the flash drive The printer recognize s: • Files that have extensi ons *.DOC, *.XLS, *.PPT, *.PDF, *.RTF, *.DOCX , *.XLSX, *.PPTX, *.WPS, and *.WPD • Photos Note: If the flas h drive contains on ly files with extensio ns *.DOC, *.XL S, *.PPT, *.PDF, *.RTF, *.DOCX, *[...]

Paper jam in the printer Eject the paper automatically To remove the paper j am, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp th e paper, and gently p ull it out. 3 Press to tur n the prin ter back o n. Paper jam in the paper support 1 Pres[...]

Adjust the paper guides Adjust the pape r guides: • When using media le ss than 8.5 inche s wide • To rest against the e dges of the paper or media, making sure i t does not buckle Printer does not feed paper, envelopes, or specialty media These are possible so lutions. Try one or more of th e following: Check for paper jams Check for and clear[...]

3 Select the Paper Setup tab. 4 From the Paper Size a rea, select Banner . 5 Select Letter Banner or A4 Banner as the pape r size. 6 Select Portrait or Landscape . 7 Click OK . 8 Click OK or Print . Paper continues to jam Are you using paper designed fo r an inkjet printer? Check the type of paper you are using. Some low-quality pape rs may be too [...]

3 Firmly grasp th e paper, and gently p ull it out. 4 Push down on the duplex latch as you reinstall the d uplex unit. 5 Press . 6 On your computer, del ete or stop the prin t job, and then try resending the print job again. Duplex unit does not operate correctly These are possible so lutions. Try one or more of th e following: Check paper size and[...]

Nothing happens when memory card is inserted These are possible so lutions. Try one or more of th e following: Reinsert the memory card The memory card may have be en inserted too slowl y. Remov e and then reinsert the memory card quickly. Check memory card placement Make sure you have inserted the memory card in the co rrect slot. For more inf orm[...]

4 From the control panel, pr ess . 5 Press to choose Select Computer . 6 Press . 7 From the list shown, se lect the computer on your wireless network. 8 Follow the prompts on the computer scre en. For more info rmation , see the “Working with photos” chap ter in the User's Guide: Compre hensive Version . Check memory card placement Make su[...]

3 Lower the sca nner unit. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark pri nt • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible so lutions. Try one or more of th e following: Check messages I[...]

Partial document or photo copies These are possible so lutions. Try one or more of th e following: Check document placement Make sure the docume nt or photo is load ed facedown on the scanner glass in the lower right corne r. Check paper size Make sure the paper size b eing used matches th e size you selected. Check Original Size setting Make sure [...]

Check printer default and pause settings 1 Do one of the follo wing: • In Windows Vista, click  Control Panel . • In Windows XP, click Start . 2 Click Printer or Printers and Faxes . 3 Double-click the printer you want to check. 4 Click Printer . 5 Make sure no check mark appears next to Pause Printing. If a check mark ap pears next to Set A[...]

Poor scanned image quality These are possible so lutions. Try one or more of th e following: Check messages If an error message is displayed, see “Error messages on the printer display” on page 191. Clean the scanner glass If the scanner gla ss is dirty, gently wip e it with a clean, lint-free cloth damp ened with wate r. Adjust the quality of [...]

Fax troubleshooting Cannot send or receive a fax These are possible so lutions. Try one of the followin g: Check messages If an error message is displayed, fo llow the instructions on the display. Check power If the light is not on, see “Power button is not lit” on page 138. Check cable connections Make sure cable co nnections for the following[...]

Disconnect other equipment tempo rarily To ensure the printer is working corre ctly, connect it directly to the telep hone line. Disconnect an y answering machines, computer s with modems, or telepho ne line splitters. Check for paper jams Check for and clear any paper jams. Disable Call Waiting temporarily Call Waiting ca n disrupt fax transmissio[...]

7 Press or repeatedly until Scan appears. 8 Press . 9 Press or repeatedly until After Dial appears. 10 Press . Can send but not receive faxes These are possible causes a nd solutions. Try one or more of the following : Load paper Load paper to print a ny faxes that have bee n stored in the printer. Check the Auto Answer button If the Auto Answer li[...]

Check document placement Load the original document facedo wn in the ADF . Check the Dial Prefix setting 1 From the control panel, pr ess Fax Mode . 2 Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Dialing and Sending appears. 6 Press . 7 Press or repeatedly until Dial Prefix appears. 8 Press . 9 To cha[...]

Printer receives a blank fax These are possible causes a nd solutions. Try one or more of the following : Check original d ocument Ask the sender to verify the orig inal document wa s loaded correctly. Check ink Check the ink levels, an d install a new print cartridge if necessary. Check cartridges 1 Remove the print cartridges. 2 Make sure the sti[...]

Caller ID information is not displayed Caller ID pattern may not be set correctly The printer supports two distinct Calle r ID patterns: Pat tern 1 (FSK) and Patte rn 2 (DTMF). Depending on the coun try or region you live in and the te lecommunications company you subscribe to, you ma y need to switch the pattern for the printer to display Caller I[...]

Remote Fax Error These are possible causes a nd solutions. Try one or more of the following : Check phone line Resend the fax. There ma y have been a problem wi th the quality of the telephone l ine connection. Lower the transmission speed 1 From the control panel, pr ess Fax Mode . 2 Press . 3 Press or repeatedly until Fax Setup appears. 4 Press .[...]

6 Press . 7 To change the numbe r of times the printer will redia l: a Press or repeatedly until Redial Attempts appears. b Press . c Press or repeatedly until the settin g you want appears. d Press . 8 To change the length of time between red ials: a Press or repeatedly until Redial Time appears. b Press . c Press or repeatedly until the settin g [...]

Phone Line Error These are possible causes a nd solutions. Try one or more of the following : Review digital phone service checklist The fax modem is an analog de vice. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, conn ect the printer to an analog tel[...]

Cartridge Error (110 2, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanne r unit. 3 Disconnect t he power cord from the electrica l outlet. 4 Reconnect the powe r cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the print cartrid ges and close the cartridge carr[...]

3 Make sure the cartridge carrier lids are closed. 4 Close the scanne r unit. 5 Press . Cover Open Make sure that the sca nner unit is closed. Error 1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the pho to cartridge in the left carrier. 3 Reinstall the color cartri dge in the right carrier. Left Cartridge Error / Right Cart[...]

4 Reconnect the powe r cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the print cartridge and close the cartr idge carrier lid. 7 Close the scanne r unit. 8 If the error: • Does not reappear, the prob lem has been corrected. • Reappears, repla ce the print cartridge with a new one, clo se the cartridge carrier lid[...]

No photo/paper size selection has been made You have not select ed any of the op tions on step 2 o f the photo pro of sheet you printed and sca nned. 1 Make sure you complete ly fill in your select ed circle or circles. 2 Press to continue. Could not detect a proof sheet The document place d on the scanner glass is not a valid proof sheet. For mo r[...]

PictBridge communications error Remove and then reinsert the USB cabl e that came with the ca mera into the PictBridge po rt on the fro nt of the printer . Please remove the camera card. The printer can read e ither a PictBridge-enab led digital ca mera or a memory ca rd, but not both at the same time. 1 Remove both the PictBridge-enabled digital c[...]

Unsupported Paper Size The paper size you selected fro m the PictBridge-enab led digital camera is not supported by the printer. 1 From the control panel, pr ess to clear the error message. 2 Press . 3 Press or until Paper Setup appears. 4 Press . 5 Press or repeatedly until Paper Size appears. 6 Press . 7 Press or repeatedly until the size you wa [...]

Is there a problem with the connections? If the printer is conne cted to an external device, the pr oblem m ay be with the devi ce . Check the setup information that came with the device to make sure it is properly installed. If printing using a USB cab le, make sure the ca ble is secure ly attached to both the printer and the computer. Before you [...]

2 Click Start  Programs or All Programs  Lexmark 650 0 Series . 3 Click Solution Center , and then cl ick the Contact Information tab. Unsupported file types found on memory card The memory card inserted in the printer contains unsu ppor ted file ty pes. Insert a memory card with suppor ted file types. For more information on supported file t[...]

Notices Product information Product name: Lexmark 6500 Series Machine type: 4429 Model(s): 021, W12, W1E Edition notice May 2007 The following paragraph do es not apply to any country where such pro visions are inconsisten t with local law: LEXMARK INTERNATION AL, INC., PROVID ES THIS PU BLICATION “AS IS ” WITHOUT WARRAN TY OF ANY K IND, EITHER[...]

Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause y ou harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates[...]

Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est c onf orme aux exigences de la norme canadienne relative aux équipements pouvant causer de s interférences NMB-003. Industry Canada notice The following notices are applicable if you r pr inter has a wireless network card installed. Industry Canada ([...]

Compliance is indicated by the CE marking. The Alert sign indicates that there are rest rictions within certain member states . A declaration of conformity with the requir ements of the directives is available from the Director of Manufacturing and Te chnic al Support, Lexmark International, S. A., Boigny, France. The following restrictions apply: [...]

Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel d it product in over eenstemmin g is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999 /5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i sams var med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/E[...]

The Ringer Equivalence Number (REN) is us ed to determine the number of devices that may be connected to a telephone line. Exces sive RENs on a tele phone line may result in the devices not ringing in response to an incomi ng call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be ce rtain of the number of devices that [...]

Les compagnies de téléphone constatent qu e les surtensions électr iques , en particulier celles dues à la foudre, entraînent d'im portants dégâts sur les terminaux privés connectés à des sources d’alimenta tion CA. Il s’agit-là d’un probl ème majeur d’échelle national e. En conséquence, il vous est recommandé de branche[...]

ENERGY STAR Waste from Electrical and Electro nic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedur es for electronic products in co untries of the European Union. We encourage the recycling of our products. If you have further que stions about recycling options, vi sit the Lexmark Web site at www.lexmark.c[...]

Off mode If this product has an off mode which still consumes a small am ount of power, then to completely stop product power consumption , disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calc ulate the total product energy usage. Since power consumption claims are provided in power units of Watt[...]

—Operation of a product beyond the limit of its duty cycle —Use of printing media outsi de of Lexmark specifications —Supplies (such as ink) not furnished by Lexmark —Products, components, parts, materials, softwar e, or interfaces not furnished by Lex mark TO THE EXTEN T PERMITTED BY APPLICA BLE LAW, NE ITHER LEX MARK NOR ITS THIRD PA RTY [...]

1 STATEMENT O F LIMITED WARRA NTY . Lexmark warrants that the media (e.g., disk ette or compact disk) on which the Software Program (if any) is furnished is free from defects in materi als and workmanship under normal us e during the warranty period. Th e warranty period is ninety (90) days and comm ences on the date the Software Program is deliver[...]

9 LIMITATION OF LI ABILITY . To the maximum extent permitted by applicable law, for any claim arising out of Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers ’ liabi lity for all types of damages, regardless of the form of action or basis (includin[...]

Networking glossary ad hoc mode A setting for a wireless device that lets it communicate direc tly with other wireless devices without an access point or router ad hoc network A wireless network that does not us e an access point AutoIP address An IP address automatically assigned by a network device. If the device is set to use DHCP, but no DHCP s[...]

UAA (Universally Ad ministered Address) An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network set up page and look for the UAA listing. USB cable A lightweight, flexible cable that lets the pr inter communicate with the computer at much higher speeds than parallel cables USB port A small, rec[...]

Index Numerics 2-sided paper type error 196 A ad hoc wireless network adding a pr inter usin g Windows 5 9 creating using Windows 57 adjusting brightness automatically 88, 90 adjusting the hue of a photo 89 adjusting the satura tion of a photo 89 Advanced button 4 5 aligning print cartridges 1 33 alignment error 191 answering machine receiving a fa[...]

changing library p references 87 Changing photo resolution/size 87 changing scan settings 110 changing searched folders preference s 86 changing temporary files preference s 86 changing transfer settings 87 changing wireless settings after installation 149 characters o n printout ar e missing or unexpected 159 check printer ports (Windows) 153 chec[...]

cartridge error 192 cartridge missing 197 clear carrier jam 192 clearing 197 color ink low 192 communication not available 1 97 could not detect a proof sheet 195 error 1104 193 error 1205 193 error 1206 193 failed to conn ect 190 fax error 188 fax mode unsupp orted 188 file not suppor ted 196 general printing pro blem 198 ink low 198 left cartridg[...]

flash drive inserting 79 printing files from 69 printing photos using the computer 91 printing photos using th e proof sheet 93 transferring all photos using computer 84 transferring selected photo s using the comput er 85 fonts resolving problems 164 forwarding a fa x 118 G gamma value changing 89 general printi ng problem error 198 getting a docu[...]

networking configuring optional intern al wireless print server 48 installing internal wi reless print server 47 installing printer 55 IP addresses 54 using a print server 52 using the peer-to-peer method 56 using the point-and-print method 56 using wireless network connection 53 newspapers, load ing on the scanner glass 63 no images selected error[...]

transferring all pho tos from CD or flash drive using com puter 84 transferring all photos from memory card using the computer 83 transferring from memo ry card to flash drive 85 transferring from memory device using control pane l 83 transferring selected photos from CD or flash drive using the computer 85 transferring selected photos from memory [...]

printing failure error 198 printouts have alternating bands of light and dark print 161 problem reading mem ory card error 196 problems when copyin g, scanning, or faxing 169 Productivity Studio printing phot os 91 viewing photos 91 Productivity Studio buttons Copy 44 E-mail 44 Fax 44 Photo Greetin g Cards 44 Photo Packages 44 Scan 44 Transfer Phot[...]

Solution Center 45 software does no t install 138 software settings, printer resetting to factory defaults 77 Solution Center understanding 45 Solution Center buttons Advanced 45 How To 45 Maintenance 45 Troubleshooti ng 45 understanding 45 Speed Dial setting up fax groups 128 setting up individual fax numbers 128 using 113 using the Phone Bo ok 11[...]

please remove the camera card 196 problem reading memory card 196 remote fax error 189 right cartri dge error 193 right cartridge incorrect 193 right cartridge missing 1 94 some photos removed from card by host 196 unsupporte d paper size 197 troubleshooting, fax Caller ID not displayed 188 can receive but not send fax 185 can send but not re ceive[...]

types of wireless networks 56 wireless network conn ection using 53 wireless network printe r does not print 143 wireless printe r is no longer working 148 Wireless Setup Utility cannot communicate with printe r during installation 151 wireless troubleshootin g changing wireless setti ngs after installation 149 check printer ports (Windows) 153 che[...]