Lexmark C780 manual

C780, C782 User’s Guide October 2007 Lexmark and Lexmark with diam ond design are trademarks of Lex mark International, Inc., registered in the United States and/or othe r countries. © 2007 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550[...]

2 Edition: Octob er 2007 The following paragraph d oes not apply to any c ountry where such provisions a re inconsistent with lo cal law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRA NTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIE D WARRANTIES OF MERCHANT ABILITY OR FITNESS F[...]

Contents 3 Contents Chapter 1: Installing and removing options ................................................. .................... 5 Installing a 2000-sheet drawer .. .......................................... .......................................... .......... ............. ........... . 6 Installing a 5 00-sheet drawer .... .................[...]

4 Contents Print cartridges ....................... .............. .............. ........... .............. .............. .............. ...... ........... ............ .......... 61 Toner waste container ...... .............. .............. .............. .............. .............. .............. .............. . ............. ............. 6[...]

Installing and removing options 5 1 Installing and removing options You can customize your printer memory capacity and connectivity by adding option al cards and input devices. You can also use these instructions to help you locate an option for re moval. Install th e printer and any options you have purchased in the following order: CAUTION: If yo[...]

Installing a 2000-she et drawer 6 Installing and removing options Installing a 2000-sheet drawer Your printer supports one optional 2000-shee t drawer. Warning: If you have an optional dup lex unit and a 2000-shee t drawer, yo u must install a 500-sheet draw er between the duplex unit and the 2000-she et drawer. Note: The 2000-sheet drawer (High ca[...]

Installing a 2000-she et drawer 7 Installing and removing options 5 Install the power cord for the 2000 -sheet drawer. Note: The HCIT power su pply shall be capable of running of f of AC line voltag es from 90-256 VAC and from 47-63 Hz. The H CIT shall provide an IEC i nlet power con nector and an outl et power connector rated at 10 amperes. 6 Cont[...]

Installing a 500-sheet drawer 8 Installing and removing options Installing a 500-sheet drawer Your printer supports up to three additi onal 500 -sheet drawers. However, if you install a 200 0-sheet drawer, you can only add one additional 500-sheet drawer. Warning: If you have an optional dup lex unit and a 2000-shee t drawer, yo u must install a 50[...]

Installing a duplex unit 9 Installing and removing options Installing a duplex unit Your printer supports an optional duplex unit th at lets you print on both sides of a sheet of paper. Warning: If you have an optional dup lex unit and a 2000-shee t drawer, yo u must install a 500-sheet draw er between the duplex unit and the 2000-she et drawer. 1 [...]

Installing the printer 10 Installing and removing options Installing the printer CAUTION: The printer weighs 48–82 kg (105–181 lb ). It requires at least three (3) people to lift it safel y. Use the printer handholds to lift it, do not li ft by the front of the printer, and make sure your fingers a re not under the printer when you set it down.[...]

Installing an ou tput expander 11 Installing and removing options Installing an output expander Your printer supports an optional out put expan der that lets you stack up to 650 sheets of paper in one bin. Note: After you unpack the output expander, install it im mediately. Otherwise, t he edges of the mounting brackets could damage tabletops or fa[...]

Installing an ou tput expander 12 Installing and removing options 4 Attach the printer top cover to the output expander. 5 Attach the output expander paper bail to the top cover.[...]

Installing a 5-bin mailbox 13 Installing and removing options Installing a 5-bin mailbox Your printer supports a 5-bin mailbox that lets you colla te and stack up to 500 sheets of paper. Note: After you unpack the mailbox, install it immediatel y. Oth erwise, the edges of the mounting brackets could damage tabletops or fabrics. 1 Unpack the mailbox[...]

Installing a 5-bin mailbox 14 Installing and removing options 4 Attach the printer top cover to the mailbox. 5 Attach the mailbox paper bail to the top cover.[...]

Installing a Stap leSmart finisher 15 Installing and removing options Installing a StapleSmart finisher Your printer supports a StapleSmart fi nisher. See the informati on sheet included with the finisher for detailed installation instructions. Installing memory and option cards CAUTION: If you are installing memory or option ca rds sometime after [...]

Installing memory and option cards 16 Installing and removing options Installing a memory card Follow the instruction s in this section to instal l a printe r memory card. Memory cards mu st have 100-pin connectors. Note: Memory cards designed fo r other Lexmark printers may no t work with your printer. 1 Remove the system board access cove r. For [...]

Installing memory and option cards 17 Installing and removing options Installing an “option-added” firmware card Follow the instruction s in this section to instal l an optional “option-added” firmwa re or flash memory card. Note: “Option-added” firmware and fl ash memory cards offe red for othe r Lexmark printers canno t be used with y[...]

Installing memory and option cards 18 Installing and removing options Installing a hard disk Follow the instruction s in this section to instal l an optional hard disk. You need a small flathead screwdriver to attach the hard disk to the mounting plate. Warning: Hard disks are easily damaged by st atic electricity. Touch somethin g metal on the pri[...]

Installing memory and option cards 19 Installing and removing options 7 Press the ribbon cable connector into the connector on the system boa rd. 8 Flip the hard disk over, and then press the three posts on the mountin g plate into t he holes on the system boa rd. The hard disk snaps into place.[...]

Installing memory and option cards 20 Installing and removing options Installing an option card Your printer has one expansion card slot th at supports a nu mber of option cards. The following table describes th eir function. Note: The network models ship with an integra ted Ethernet p rint server already installed. Note: You need a small Phillips [...]

Removing memory and option ca rds 21 Installing and removing options 6 Secure the card to the system board with the screw. Removing memory and option cards To remove memory or option cards, use the following illustrati on to locate the connecto r for the card you want to remove. Accessing the pri nter system board 1 Turn the prin ter off. 2 Unplug [...]

Removing memory and option ca rds 22 Installing and removing options 5 Remove the four access cover screws as shown. 6 Remove the access cover. Removing memory cards Complete the followin g step s to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by stati c electricity. Touch someth in[...]

Removing memory and option ca rds 23 Installing and removing options Removing an option card Complete the following steps to remove an intern al print se rver, Coax/Twinax Adapter, Paralle l In terface Card, or Serial Interface Card. Warning: Opti on cards are easily damaged by static electric ity. Touch something meta l on the printer before you t[...]

Removing memory and option ca rds 24 Installing and removing options 3 Gently pull the three posts on the hard disk mounting plate out of the holes on the system board. 4 Gently pull the ribbon cabl e co nnector out of the connector on the system board. 5 Place the disk in its original packaging, or wrap the disk in paper and store it in a box. 6 R[...]

Removing memory and option ca rds 25 Installing and removing options Removing an “option-added” firmware card Warning: Opti onal “option-added” firmware cards are easi ly da maged by static electr icity. Touch something metal on the printer before you touch an optional firmware card. 1 Remove the system board access cove r. For more informa[...]

Printing 26 2 Printing Understanding the printer operator panel The printer operator panel has a four-line, back lit, gra y scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located to the left of the display, the naviga tion buttons are l ocated below the display, and the numeric pad is located to the right o[...]

Understanding the printer oper ator panel 27 Printing Operator panel buttons Button Function Back Press the Back button to return to the last screen viewed. Note: Changes made on a screen will not be app lied if you press the Back button. Menu Press the Menu button to open the me nu index. Note: The printer must be in the Ready state to access the [...]

Sending a job to print 28 Printing Sending a job to print To print a job from a typical Windows appli cation: 1 Open the file you want to print. 2 From the File menu, select Print . 3 Verify that the correct printer is selected in the dialog box. 4 Modify the printer settings as appropriate (such as th e pages you want to print or the number of cop[...]

Printing from a USB flas h memory device 29 Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents and su pported graphi c files. Printing a d ocument fr om a USB flash memory device is similar to printing a held job. Note: Supporte[...]

Canceling a print job 30 Printing 3 Press until appears next to the document you want to print, and then press . A screen asking the number of copies to be printed will appe ar. 4 To print only one copy, press , or manua lly input t he number of copies with the number pad , then press . Note: Do not remove the USB flash memory device from the USB D[...]

Printing a menu settings pag e 31 Printing 4 Double-click the printer you se lected when you sent the job. A list of print jobs appears in the printer window. 5 Select the job you want to cancel. 6 Press the Delete ke y on the keyboard. Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer runnin g Mac OS 9.x When you [...]

Printing a font sample list 32 Printing 4 Press until Network Setup Page appears, and then press . Note: If an optional MarkNet N8000 series internal print server is installed, Print Net1 Setup appears on the display. 5 Check the first section on the network setup page, and confirm that Status is “Connected.” If Status is “Not Connected”, t[...]

Loading the trays 33 Printing Loading the trays Helpful hints: • Never mix media types within a tray. • Flex the print media back and forth to loosen the sheets, an d then fan them. Do not fo ld or crease the print media. Straighten the edges of th e stack on a level surface. Warning: Never rem ove paper trays whil e a print job is printin g. I[...]

Loading the trays 34 Printing 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighte n the edges of the stack on a level surface. 5 Place the paper in the tray as shown, print side down. Do not load bent or wrinkled paper. Note: Do not exceed the maximum stack height. Overfilling the tray may [...]

Loading the trays 35 Printing Loading the 2000 -sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print me dia other than paper in the 2000-sheet tray. 1 Pull open the tray. 2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot fo r the size paper you are loading. 3 Squeeze the two fron[...]

Loading the trays 36 Printing 4 Slide the bottom support toward the front of the tray until it touches the front guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighte n the edges of the stack on a level surface. 6 Place the paper against the back left corner of the tray, pri nt side do[...]

Loading the multipurpose feed er 37 Printing Loading the multipurpose feeder You can use the multipurpose feeder one of two ways: • Paper tray —As a paper tray, you can load paper or specialt y media in the feeder with th e intention of leaving the media in the feeder. • Manual bypass fe eder —As a manual bypass feeder, you send a print job[...]

Loading the multipurpose feed er 38 Printing 4 Arrange the stack of pa per or specialty media correc tly for the size, type, and print meth od you are using. 5 Place the paper or specialty media, prin t side up, along the left side of the multipurpo se feeder, and then push it in as far as it will easily go. Do not forc e the medi a. Note: Do not e[...]

Printing on specialty media (trans parencies, labels, other) 39 Printing Printing on specialty media (transparencies, labels, other) Follow these instructio ns when you want to print on media such as transparencies, card stock, glossy paper, labe ls, or envelopes. 1 Load the media as specified for the tra y you ar e using. For help, se e any of the[...]

Linking trays 40 Printing Mac OS 9.x 1 In your word processor, spreadsheet, br owser, or other applica tion, select File Page Setup . 2 Choose the corre ct printer in the Format For pop-up menu. 3 Choose the pape r size from the Paper po p-up menu. 4 Click OK . 5 Select File Print . 6 Select the General panel , and then choose the paper source from[...]

Linking outp ut bins 41 Printing Linking output bins If you attach an optional finisher or mailbox to your printer, you can link output bins , or otherwise specify how the printer sends jobs to the bins, by changing the Co nfigure Bins settings in the Paper Menu. To change the Configure Bins setting: 1 Press until you see Paper Menu . 2 Press 3 Pre[...]

Printing confidential jobs 42 Printing From either the Confidential Job or the Held Jobs menu ite ms, you have several choices: • Print All • JobName1 • JobName2 • Delete All Note: Confidential jobs will also be an option if confidential jobs are present. Printing confidential jobs The term held job refers to any type of print job that can [...]

Printing confidential jobs 43 Printing 4 Enter a User Nam e and PIN. 5 Send your job to the printer. Go to the printer when you are ready to retrie ve your confide ntial print job, and follow the At the printer steps. At the printer 1 Press until Held jobs appears, and then press . 2 Press until Confidential jobs appears, and then press . 3 Press u[...]

Printing confidential jobs 44 Printing Printing and deleting held jobs Held jobs such as Verify Print, Reserve Print, Repeat Print, Bookmarks, and USB flash memory files differ in function an d do not require a PIN to print the job. These jobs ar e printe d or deleted from the printer operator pa nel. Verify Print If you send a Veri fy Print job, t[...]

Printing confidential jobs 45 Printing At the printer 1 Press until Held jobs appears, and then press . 2 Press until appe ars next to your user name, and then press . 3 Press until appe ars next to the type of action you want to perform: • Con fidential jobs will also be an option if confidential jobs are present. 4 Press . 5 Press until appears[...]

Tips for successful printing 46 Printing Tips for successful printing Storing paper Use the following guidel ines to avoid paper feeding problems and un even print quality. • Store paper in an envi ronment where the temperature is approximately 21°C (70° F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shel f rathe[...]

Tips for successful printing 47 Printing Avoiding jams You can avoid most paper jams by correctly loadin g paper and specialty media in the printer. See the following for loading instructions: • Loading 500-sheet trays • Loading the 2000-sh eet tray • Loading the multipurpose feeder The following hints can he lp you avoid paper jams: • Use [...]

Media specifications 48 3 Media specifications Media is paper, card stock, transp arencies, labels, and en ve lopes. The last four are some times referred to as specialty media . The printer provides high quality prin ting on a variety of media. A number of things must be considered concer ning media before printing. This chapter provides informati[...]

Media guidelines 49 Media specifications Curl Curl is the tendency of media to curve a t its edges. Excessive curl can cause paper fee ding problems. Curl can occur after the paper passes through the printer, whe re it is exposed to high temperatures. Storing pap er unwrap ped in hot, humid , cold and dry conditions , even in the trays, can contrib[...]

Storing paper 50 Media specifications Selecti ng paper Proper paper loading helps prevent jams an d ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, undamaged paper. • Before loading paper, know th e recommended print side of the pa per. This information is usu ally indicated on the paper package. • D[...]

Storing paper 51 Media specifications Printing on letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Page orientation is important when prin ting on letterhead. Use the following table for help when loading letterh ead in the media sources. Transparencies Feed tra[...]

Storing paper 52 Media specifications • Set the Paper Source in the Paper Menu based on the source i n use, set the Paper Type to Envelope, and se lect the correct envelope size from the ope rator panel, t he printer driver, or from MarkVision Professional. • For best performance, use envelopes made fro m 90 g/m 2 (24 lb bond) pa per. Use up to[...]

Storing media 53 Media specifications • Remove a 3 mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside th e printer. • Portrait orientation is pre ferred, especially when printi ng bar codes. • Do not use labels that have exposed adhesive. Card stock Card stock is single ply, and has a large array of properties, s[...]

Identifying media sources and specifications 54 Media specifications Identifying media sources and specifications The following tables provide information on standard and optio nal sources, including the media sizes availabl e from the Paper Size menu, and suppo rted weights. Note: If a media size not listed needs to be used , select the next large[...]

Identifying media sources and specifications 55 Media specifications Banner 210 to 215.9 mm wide by up to 1219.2 mm long (8.27 to 8.5 inches wide by up to 48 inches long) 8 † 888 3888 8 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.) 8 † 88 † 8888 8 9 Envelope 98.4 x 225.4 mm (3.875 x 8.9 in.) 8 † 88 † 8888 8 10 Envelope 104.8 [...]

Identifying media sources and specifications 56 Media specifications Envelopes 83 8 8 3 8 8 8 8 8 Glossy paper 33 3 3 8 8 8 3 3 8 Media types a nd weights ( input options) Media Type Media weig ht 500-sheet trays Multipurpo se feeder 2000-sheet drawer Envelope drawer Paper Xerographic or business paper (used for simplex printing) 1 60 to 74. 9 g/m [...]

Identifying media sources and specifications 57 Media specifications Dual-web paper 180 g/m 2 (48 lb bond) 199 g/m2 (53 lb bond) Not supported Not supported Polyester 220 g/m 2 (59 lb bond) 220 g/m 2 (59 lb bond) Not supported Not supported Vinyl 300 g/m 2 (92 lb liner) 260 g/m 2 (78 lb liner) Not supported Not supported Envelopes 2 Sulfite, wood-f[...]

Identifying media sources and specifications 58 Media specifications Glossy papers Book 88 to 176 g/m 2 grain long (60 to 120 lb book) Not supported 88 to 176 g/ m 2 grain long (60 to 120 lb book) 88 to 176 g/ m 2 grain long (60 to 120 lb book) Not supported Cover 162 to 176 g/m 2 grain long (60 to 65 lb cover) Not supported 162 to 176 g/ m 2 grain[...]

Identifying media sources and specifications 59 Media specifications Media capacities Legend 3 — supported 8 — unsupported Media type 500-sheet tray Multipurpose feeder Optional 2000-sheet tray Optional envelope drawer Optional banner tray Paper 500 sheets* 100 sheets* 2000* 88 Card stock*** varies** varies** 88 8 Paper labels*** 200 varies** 8[...]

Maintaining the printer 60 4 Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks ar e covered in this chapter. If several people are using the printer, you may want to desig nate a key operator to do the setup and maintenance of your printer. Refer printing p roblems and ma intena [...]

Conserving supplies 61 Maintaining the printe r Conserving supplies Several settings in your application softw are or on the disp lay let you conserve toner and paper. For more information on changing these setting s, see the Menus and Messages Guide . Ordering supplies To order supplies in the U.S., contac t Lexmark at 1-800- 539-6275 for i nforma[...]

Toner was te contain er 62 Maintaining the printe r The following is a list of cartridge s you can order: Toner waste container When an 82 Waste toner box nearly full message appears on the display, you should order a new toner waste container. To order a new toner wast e container, order part number 10B3100. Fuser and ITU Refer to the part number [...]

Recycling Lexmark products 63 Maintaining the printe r Ordering an image transfer u nit and transfer roller When the 83.yy ITU life warning message appears on the display, you shoul d or der a new image transfer unit. Use part number 40X1680 to order an image tra nsfer unit. For more information about warning messag es, see the Menus and Messages G[...]

Clearing paper jams 64 5 Clearing paper jams Identifying jams If the printer jams, the appropriate jam message will be displayed on the printer operator pan el. If you select Show areas on the operator panel, you can view one or more images to help you clear th e jam. See the diagram on page 65 for an overview of the paper path and area s where ja [...]

Access doors and trays 65 Clearing paper jams Access doors and trays The following illustra tions show areas where jams can occur. Area A Multipurpose feeder 250.yy Paper Jam Area B Left access door (beside tray 1) 200.yy Paper Jam 24<x>.yy Paper Jam Area C Paper input options: 500-sheet drawer or 2000-sheet drawer 24<x>.yy Paper Jam Ar[...]

Understanding jam messages 66 Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. Paper jam messages Message Check Areas What to do 200.yy Paper Jam (tray 1 and left access door beside tray 1) B, T1 Follow the instructions for clearing Area B , and Area T1 . If the jam message pe[...]

Clearing the entire paper path 67 Clearing paper jams Clearing the entire paper path When a paper jam occurs, the prin ter stops operating and displays 2<xx>.yy Paper Jam and a message to clear certain printer areas. After you have cleared the following are as, make sure all pri nter covers, doors, and trays are closed, and then press Go to r[...]

Clearing the entire paper path 68 Clearing paper jams Area C 1 If you have one o r more optional 500-sheet drawers: a Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire pape r stack is loaded correctly and pushed all the way down into the tray. b Close the door. 2 If you have an op tional 2000 [...]

Clearing the entire paper path 69 Clearing paper jams Area T1 1 If clearing Area B did not clear the jam, then carefully open tray 1. Remove any jams. Note: Make sure the paper is pushed all the way down into the tray. 2 Close tray 1. Area E 1 Pull the duplex tray E completely out. Look inside and remove any paper caug ht in the rollers. Also, look[...]

Clearing the entire paper path 70 Clearing paper jams Area J 1 Remove the duplex tray J. 2 Remove any jams, and then reinstall the tray. Area K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers, and then close the door.[...]

Clearing mailbox, finish er, or output expand er jams (Area M) 71 Clearing paper jams Clearing mailbox, finisher , or output expander jams (Area M) 1 Open the rear door of the 5-bi n mailbox or output expa nder. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper path. If the jam error message persists, go to[...]

Clearing fuser jams 72 Clearing paper jams 3 Pull down the latches. They slide towa rd the center to release the fuser. 4 Pull the fuser out, and set it on a clean, flat surface. 5 Unsnap the housing and set it aside. 6 Lift up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Inser[...]

Clearing image transfer unit jams 73 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access do or. 2 While holding down the front access door, i nsert a folded pie ce of paper as shown to clear the paper sensors under the image transfer unit. Make sure to clear the entire width of the paper path. 3 Cl[...]

Clearing image transfer unit jams 74 Clearing paper jams 5 Remove all the p rint cartridges. a Pull up slightly on the cartridge handhold . b Pull the cartridge straight o ut and us e the handle to lift it off the guid es. c Place the cartridges on a clean, fl at surface out of direct light. 6 Release the latches to open the multip urpose feeder (a[...]

Clearing image transfer unit jams 75 Clearing paper jams 7 Remove the image transfer unit. a Raise the lever to unlock the image transfer unit. b Pull down on the handle. c Slide the image tra nsfer unit out and place i t on a clean, fla t surface. Warning: Do not to uch the transfer belt. To uching the belt will damage the image transfer uni t.[...]

Clearing image transfer unit jams 76 Clearing paper jams 8 Look inside the printer. Remove all torn paper or other jams. 9 Insert the image transfer un it ba ck into the printer. a Align the guides with the inserti on grooves and gently sli de the unit in. b Rotate the handle up, and push gently to lock th e unit in place.[...]

If you still need help 77 Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to its working positi on. Reinstall all the print cartridges. 11 Close the printer d oor. 12 Turn the printer on. The printer returns to a Ready state. If you still need help 1 Turn the prin ter off and then [...]

Administrative support 78 6 Administrative support Adjusting operator panel brightness and contrast The LCD operator panel contrast and brigh tness can be adjusted throu gh the Utilities menu. Fo r more information, see the Menus and Messages Guide . The LCD Brightness and LCD Contrast se ttings are adjusted se parately. To ch ange the LCD Brightne[...]

Enabling operator panel menus 79 Administrative support Enabling operator panel menus 1 Turn the prin ter off. 2 Press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of th e display. 4 Press[...]

Adjusting Power Saver 80 Administrative support Adjusting Power Saver To adjust the Power Saver setting: 1 Make sure the printer is on and Ready appears on the d isplay. 2 Press on the operator panel. 3 Press until Settings appears, and then press . 4 Press until Setup Menu appears, and then press . 5 Press until Power Saver appears, and then press[...]

Setting security using the Embedded Web Server (EWS) 81 Administrative support 5 Press until Disable appears, and then p ress . Contents will be lost. Continue? appears. 6 Press until Yes appears, and then press . The Encrypti ng Disk progress bar appea rs. 7 When disk encryption has finished, press . 8 Press until Exit Config Menu appears, and the[...]

Setting security using the Embedded Web Server (EWS) 82 Administrative support • No authentication and no encryption • Authentication with no encryption • Authentication and encryp tion Note: Only the selected level and later may be used to communicate. Supporting IPSec (Intern et Protocol Security) IP Security protocol provides authenti cati[...]

Setting security using the Embedded Web Server (EWS) 83 Administrative support Using 802.1x Authenticating 802.1x port authe ntication allows the printer to join networks th at require authentication before allowing access. 802.1x port authentication can be used with the WPA (Wi- Fi Protected Access) featu re of an optiona l internal wireless print[...]

Black only mode 84 Administrative support Printing Lockout Printing Lockout lets you lock or unlock a printer using an a ssigned PIN. When locked , every job the printer receives will buffer to the hard disk. A user can print jobs only by ente ring the correct PIN on the operator panel. You can assign a PIN through the Web page of the device. Note:[...]

Using the Coverage Estimator 85 Administrative support Using the Coverage Estimator The Coverage Estimator provides you with an estimate of the perce nt coverage of cya n, magenta, yellow, and black toner on a page. These estimates are printed on the pag e. To turn on the Coverage Estimator utility: 1 Make sure your printer is on. 2 Press on the op[...]

Configuring printer alerts 86 Administrative support Configuring printer alerts You can configure the printer several ways to let you know when it req uires attention. Using the Setup Menu Selecting Auto Co ntinue may affect ho w the printer alerts e xecute. This setting defines how long the printer waits after displaying a message before it resume[...]

Troubleshooting 87 7 Troubleshooting Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com . Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting step s you have alrea dy taken to find a solution. You need to k[...]

Solving printing problems 88 Troubleshooting Solving printing problems Symptom Cause Solution The operator panel display is blank or displays only diamonds. The printer self test failed. Turn the printer off, wait about 10 seconds, and turn the printer back on. Performing Self Test appears on the display. When the test is completed, the Re ady mess[...]

Solving mailbox problems 89 Troubleshooting Solving mailbox problems Job prints from the wrong tray or on the wrong paper or sp ecialty media. The operator panel menu settings do not match the media loaded in the tray. Make sure the Paper Size and Paper Type specifi ed in the printer driver match the paper size and type in the tray and what is set [...]

Solving option prob lems 90 Troubleshooting Solving option problems If an option does not operate correc tly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If th is does not fix the problem, unplug the printer, and check the connection between the option and printer. • P[...]

Solving option prob lems 91 Troubleshooting Solving high capacity feeder problems Problem Solution The paper tray does not raise when the loading door i s closed, or the paper tray does not lower when the door is opened and the paper tray button is pushed. Check the following: • The printer is properly attach ed to the high capacity feeder. • T[...]

Solving paper feed problems 92 Troubleshooting Solving paper feed problems Solving print quality problems To help isolate print quality problems , p rint the Print Quality Test Pages. 1 Turn the prin ter off. 2 Press and . Hold them while you turn the printer on, and until the Performing Self Test message appears. Config Menu appears. 3 Press until[...]

Solving print qu ality problems 93 Troubleshooting The information i n the following table may help you solve print quali ty problems. If these sug gestions still do not correct the problem, call for service. You may have a prin ter part that requires adjustment or replacement. Symptom Cause Solution Color misregistration Color has shifted outside [...]

Solving print qu ality problems 94 Troubleshooting Streaked horizontal line s The print cartridges, the transfer roller, image transfe r unit, or fuser may be defective, empty, or worn. Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. From the printer operator panel, prin t the repetitive defects guide [...]

Solving print qu ality problems 95 Troubleshooting Print too light • Paper settings may be incorrect. • The Toner Darkness setting is too light. • You are using paper that does not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more than one printer.[...]

Solving print qu ality problems 96 Troubleshooting Gray background • The Toner Da rkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setti ng from the printer driver before sen ding the job to print. • Replace the print cartridge that corre sponds to the color displayed on the control panel[...]

Solving color quality problems 97 Troubleshooting Solving color quality problems This section helps answer some basic color-related que stions and describes how some of the features provided in the Quality Menu can be used to solve typica l color problems. Note: See the quick reference page entitled “Print qual ity and trou bleshooting guide” w[...]

Solving color quality problems 98 Troubleshooting Should I use the PostScript or PCL emulation driver for th e best color? What driver settings should I use for the best color? The PostScript driver is strongly recommended for best colo r q uality. The default se ttings in th e PostScript driver provide preferred color quality for the majority of p[...]

Solving color quality problems 99 Troubleshooting How can I match a particul ar color (such as a colo r in a cor porate logo)? Occasionally, users have a need for the printed colo r of a particular o bject to clos ely match a spe cific color. A typical example of this is when a user is trying to match the colo r of a corporate logo. Whil e in stanc[...]

Solving color quality problems 100 Troubleshooting What are Detailed Color Samp les and how do I access them? This information applies to network model s only. Detailed Color Samples are pages si milar to the default pages of color sampl es accessible from the Quality Menu on the printer operator pane l or from the C onfiguration Menu in the printe[...]

Notice s 101 8 Notices Cautions and warnings Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your prod uct hardware or software . Electronic emission notices With a network cable or high-cap acity output finisher insta[...]

Notice s 102 Notices Radio interference notice Warning: When a network cable is attached, this is a Class A product. In a domestic environment, this product may cause radio interference, in which case, t he user may be required to take adequate measures. Taiwan BSMI notice Japanese VCCI notice Korean MIC st atement[...]

Notice s 103 Notices Without a network cable or high-c apacity output finisher installed Federal Communication s Commission (F CC) compliance informat ion statemen t The Lexmark C780, C780n, C782, an d C782n, types 5061-200, 5061-210, 5061-400, and 5061-4 10, has been tested and found to comply with the limits for a Class B digital device, pursuant[...]

Notice s 104 Notices Korean MIC st atement Noise emission levels Hinweis zum GS-Zeichen Die folgenden Messungen wurden gemäß ISO 7779 durchgefü hrt und gemäß ISO 9296 gemeldet. German GS mark notice Modell: Lexmark C780, C780n, C782, C782n Gerätetyp: 5061-200, 5061-210, 5061-400, and 5061-410 Postanschrift Lexmark Deutschland GmbH Postfach 15[...]

Notice s 105 Notices The following measurements were made in accordance with ISO 7779 and r eported in conformance with ISO 9296. Product energy consumption The following table documents the power c onsumption characte ristics of the product. Power Saver As part of the ENERGY STAR program, this p roduct is designed wi th an energy-saving mode calle[...]

Notice s 106 Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycli ng programs and procedures for electronic produc ts in countries of the European Union. We encourage the recycling of our products. If yo u have further questions about recycling o p tions, visit the Lexmark Web site at www.[...]

Notice s 107 Notices China RoHS ENERGY STAR Laser advisory label A laser notice label may be affixed to this printer. LUOKAN 1 LASERLAITE VAROITUS ! Laitteen käyttäminen muulla kuin tässä käyttoohjeessa mainit ulla ta valla saattaa altistaa käyttä jän turvallisuusluokan 1 ylittävälle näkymättö mälle lasersäteilylle. KLASS 1 LASER APP[...]

Notice s 108 Notices Laser notice The printer is certified in the U.S. to conform to the require ments of DHHS 21 CFR Subchapter J for Class I (1 ) laser products, and elsewhere is certified as a Class I laser produc t confo rming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous. The printe r contains in[...]

Notice s 109 Notices Products, supplies, parts, mate rials (such as toners and inks), software, or inter faces not furnished by Lexmark TO THE EXTENT PERMITTED B Y APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARR ANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, [...]

110 Index Numerics 5-bin mailbox 13 A access doors 65 adjusting Power Saver 80 areas Area A 67 Area B 67 Area C 68 Area E 69 Area G 68 Area J 70 Area K 70 Area L 70 Area M 71 Area T<x> 69 Area T1 69 attaching option cards 20 print server 20 auto size sensing 40 disabling 85 special sizes 85 automatic tray linking 40 avoiding paper jams 47 B B[...]

111 Index L labels guidelines 52 laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security 83 M Macintosh 31, 40, 42, 44 mailbox 13 maintaining th e printer 60 ordering a p[...]

112 Index displays black diamonds 88 paper feed blank pages in output bin 92 frequent jams 92 jammed page does not reprint 92 Paper Jam message remains after clearing jam 92 print time seems lo ng 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 25 flash memory option 22 option cards 23 printer memory option 22 re[...]