Lexmark CS310n manual

CS310 Series User's Guide October 20 12 www.lexmark .com Machine type(s): 5027 Model(s): 210, 230[...]

Conten ts Safe ty informa tion. ......... ........ ........ ........ ........ ........ ........ ......... .......... ......... .5 Learn ing ab out th e printe r......... ........... ............ ........... ............ ........... .........7 Findi ng info rmation ab out th e print er....... .......... .......... ......... ......... .......... ....[...]

Cancel ing a pr int jo b..... ....... ....... ....... ...... ..... ...... ....... ....... ...... ....... ....... ...... ....... ....... ...... ... ........ ....... .......53 Unde rstand ing the p rinte r menus ..................................... .........................5 5 Menus li st..... ........ ........ ....... ....... ........ ....... .....[...]

Restori ng facto ry defau lt settin gs...... .......... .......... ......... ............. ......... .......... ......... ......... ........ ............ 126 Clearin g jams... ..... ....... ..... .... ..... .... ....... ..... .... ..... .... ....... ..... .... ..... ..... ....... .127 Avoidi ng ja ms........ ........ ........ ........ ......... ...[...]

Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is pro duct us es a las er. Use of contro ls or ad justm ents o r perf ormance of proce dures ot her t han th[...]

CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately. Keep all other tr ays cl ose d unti l need ed. SAVE THESE INSTRUCTIONS. Safety information 6[...]

Learni ng about th e printer Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the pr inter and is also a vailable on the Lexmark W eb site at http://support.lexmark. c[...]

What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentatio n • Driver d ownloads • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the ap[...]

4 3 1 2 5 1 Righ t side 152.4 mm (6 in.) 2 Front 508 m m (20 i n.) 3 Left side 76.2 mm (3 in.) 4 Rea r 101.6 mm (4 in.) 5 Top 254 m m (10 i n.) Printer configurations 2 1 3 4 Learning about t he prin ter 9[...]

1 Printer control panel 2 Standard b in 3 250-sh eet tray (Tr ay 1) 4 Manual feeder 5 Optional 650-sheet duo tray with integrated multipurpose feeder (Tr ay 2) Using the printer control panel 2 1 3 8 7 4 9 6 5 Use the To 1 Menus button Open the menus. Note s: • The menus are available only whe n the printer is in Ready state. • Pressing the but[...]

Understanding th e colors of the S leep button and indicator lights The col ors of t he Sleep bu tton and i ndicat or lig hts o n the printer cont rol pan el s ignify a certa in print er s tatus o r condit ion. Indicator light color and its corresponding printer status Indicator light Printer st atus Off The print er is o ff or in Hibernate mo de. [...]

2 Open a Web browser, and th en type the printer IP address in the address field . 3 Press Enter . The Embe dded W eb Server page ap pears. Learning about t he prin ter 12[...]

Additional printer setup Installing internal options CAUTION —SHOCK HAZA RD: If you ar e access ing the c ontroller board or installin g optio nal hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electrica l outlet be fore conti nuing. If you have any ot[...]

An optio nal memo ry car d can be purchased separat ely an d attached to the c ontroll er boar d. 1 Access t he cont roll er boar d at the back of the pr inter. Note: Thi s task requir es a flat ‑ head screwdriver. 2 Turn the s crew s cou nter clock wise to re move them. 3 Sligh tly open the co ntroller b oard access c over, and then shift to the[...]

4 Locate th e memory card co nnector on th e controller b oard. Warning—Pote ntial Damage : Controller board electronic components ar e easily d amaged by static electricity. Touch a m etal surfac e on th e print er befo re touching any co ntrolle r boa rd ele ctroni c com ponents or connect ors. 5 Unpack the memory card. Warning—Pote ntial Dam[...]

6 Alig n the no tch (1 ) on the mem ory car d with the ridge (2) on th e connector. 2 1 7 Push the m emory card s traight int o the connec tor, and th en push it into the controller board wall unt il it clicks into place . 1 2 Additi onal pr inter se tup 16[...]

8 Reattach the cover. 1 2 9 Turn the screws clockwise to lock the cover. Installing hardware options Order of ins tallation CAUTION —SHOCK HAZA RD: If you ar e access ing the c ontroller board or installin g optio nal hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c o[...]

Installi ng a 650 ‑ sheet du o tray The pri nter s uppor ts an opti onal 650 ‑ sheet duo tray (Tray 2) with an integrated multipurpose feeder. CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HAZA RD: If you ar e access ing the [...]

4 Install the dust cove r. Note: When the printer softwar e and a ny option s ar e instal led, it m ay be nece ssary to manual ly add th e opti ons i n the print er drive r to make them availabl e for prin t jobs . For mor e inform ation, see “Upda ting availab le opti ons i n the printer driver ” on pa ge 21. Attaching cables Connect t he prin[...]

1 2 4 3 Use the To 1 USB printer port Connect the printer to a comp uter. 2 Ethernet port Connect the printer to a network. 3 USB port Attach an optional wi reless network adapter. 4 Printer power cord socket Connect the prin ter to a properly gro unded electrica l outlet. Setting up the printer software Installing the printer software Notes: • I[...]

In Windows 7 or earlier a Click or click Start , and then c lick Run . b In the Sta rt Search or Run dialo g, type D:setup.exe . c Pres s Enter , or click OK . In Macintosh Click t he CD i con on the des ktop. Note: D is the letter of yo ur CD or DVD dr ive. 3 Click In stal l , and then follo w the instructions on th e computer screen. Updat ing a[...]

For Macintosh users 1 From the Appl e m enu, n avigat e to e ithe r of the follo wing: • Syst em Pref erence s > Print & Scan > selec t your printe r > Option s & Sup plies > Driver • Syst em Pref erence s > Print & Fax > sele ct y our pr inte r > Option s & Supp lies > Dr iver 2 Add any in stall ed hardw[...]

If you are usi ng the Soft ware and Do cument atio n CD and t he install ation dialo g does not appear , then do the following: In Wind ows 8 From th e Search ch arm, ty pe run , and then na vigate to: Apps list > Run > type: D:setup.exe > OK In Wind ows 7 or earlie r a Click or click Start , and then c lick Run . b In the Sta rt Search o[...]

b Click + . c Click the IP ta b. d Type the printer IP address in the address field, and then click Add . • For Appl eTalk pr inting: Notes: – Make su re AppleT alk i s acti vate d on your print er. – This feature is supported only in Ma c OS X version 1 0.5. a Fr om th e Apple menu, na vigate to: System Pref eren ces > Print & Fax b C[...]

Notes: – If you do no t kno w the SS ID of t he networ k that your comput er is co nnecte d to, th en launch the wire less u tility of the c omputer network adapte r, and t hen lo ok for the netwo rk name . If you cannot find the SSID o r the securit y infor mation for your network, t hen see the docum entati on t hat came wi th the acces s point[...]

Connecting the printer to a wirele ss network us ing the printe r softw are Using the Wireless Setup Utility (Windows only) The Wireless S etup Uti lity lets you: • Configur e the p rinter to joi n an exis ting wireless networ k. • Add a p rinte r to a n exist ing ad hoc network . • Change t he wireless se ttings after insta llation. • Inst[...]

In Wind ows 7 or earlie r a Click or Start . b Click All Programs or Programs , and then select the printer program folder fro m the list. c Sele ct your printe r, a nd the n na vigate to: Printer Home > Settin gs > Wireless Setup Utili ty 2 Follow the instru ctions on the computer scr een. Using the Wireless Setup Assis tant (Macintosh only)[...]

Notes: • View th e print er IP add ress on the printer contr ol pane l. The IP addre ss appe ars as four sets of num bers separ ated by periods , such a s 123.123. 123.123. • If you are using a proxy server, th en temporarily disable it to load th e Web page correctly. 2 Click Se tti ngs > Network /Ports > Wireless . 3 Modif y the sett in[...]

Printing a network se tup pag e If the pr inter is co nnec ted to a netwo rk, then p rint a networ k set up pag e to v erif y the ne twor k conn ection . This page also pro vides i mporta nt inf ormati on that a ids net work printing confi guration. 1 From th e print er co ntrol panel , navi gate t o: > Repo rts > > Network Setup Page >[...]

Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoid ing jams” on pa ge 127 and “S toring pap er” on page 47 . Setting the pap er size and typ e 1 From th e print er co ntrol panel , navi gate t o: > Paper M enu &g[...]

2 Squeeze, and then slide th e width guide tab to the corr ect position for the pap er you are loading. 2 1 3 Squeeze, and then slide th e length guide tab to the correct position for the paper you are loading. 1 2 Loading pape r and specialt y media 31[...]

Notes: • Use the pape r siz e indic ator s on the bot tom of the t ray to help po sitio n the gui des. • If the paper i s longe r than l etter ‑ s ize pap er, then p ush the le ngth guid e and th e le ngth guide t ab to exten d i t. 2 1 4 Flex the sheets ba ck and forth to loosen them, and then fan them. Do not fold or crease the paper. Strai[...]

5 Load th e paper stack with the recomme nded printab le side face up. 6 Ins ert the t ray. 7 From th e print er co ntrol panel , set t he pape r si ze and type in th e Pape r me nu to ma tch th e paper l oade d in t he tray. Note: S et the correc t paper size and pape r typ e to avo id paper jams and print quali ty probl ems. Loading the 650 ‑ s[...]

1 2 3 1 Length guide tab 2 Paper size indicator 3 Wid th guide tab Loading the multipurpose feeder 1 Push the mu ltipurpose feeder latch to t he left. Loading pape r and specialt y media 34[...]

2 Open the multipu rpose feeder. 3 Pull the multipur pose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 4 Prepare the paper fo r loading. • Flex the sheets of pap er back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surf[...]

• Flex a stack of envelopes back and forth to loosen them, and th en fan them. Straighten the edges o n a level surf ace. Warn ing —Pot ent ial D amag e: Nev er use e nvelopes with stam ps, clas ps, sna ps, windows , coat ed lini ngs, or self ‑ sti ck adhesiv es. Thes e enve lopes ma y seve rely damage the printer . 5 Locate t he maxi mum pa [...]

6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge entering the pri nter first. • Load en velop es with the fl ap sid e up and agains t the right side o f the paper gui de. Notes: • Do not lo [...]

One ‑ sided printing using a letterhead Two ‑ sided printing using a letterhead ABC ABC • Load envelope with the flap side up and against the right side of the p aper guide. 2 Feed paper into the manual feeder on ly to the point where its leading edge can contact the paper guides. Note: To achiev e the be st poss ible prin t qual ity, us e on[...]

Linkin g and un linking tr ays When th e paper size and paper type for any trays are the same, the printer will link those trays. W hen one linked tray become s empt y, paper wi ll feed from the next linked tr ay. We r ecomm end gi ving all unique paper , such as let terhead and dif ferent c olored pl ain pap ers, a differe nt custo m type name so [...]

Assigning a custom paper ty pe nam e Assign a custom pape r type n ame to a tray when linking or unlin king trays. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address in the TCP/IP section in the Net work/Port s men u. The IP addr ess appears a s four[...]

Paper and specialty media guide Using specialty media Tips on us ing le tterhead • Use letterhead designed specifically for laser printers. • Print a test page on th e letterhead being considered for use before buying large quantities. • Before loading lett erhead, flex, fan, and straighten the stacks to prevent s heets from sticking togeth e[...]

Sou rce Prin tin g Printable side Paper orientation Manual feeder ABC One ‑ sided Facedown Load the sheet with the top edge entering the printer fi rst. Manual feeder ABC Two ‑ sided Faceup Load the sheet with the bottom edge entering the printer fi rst. Multipurpos e feeder One ‑ sided Facedown Load the sheet with the top edge entering the p[...]

Sou rce Prin tin g Printable side Paper orientation Multipurpos e feeder ABC Two ‑ sided Faceup Load the sheet with the bottom edge entering the printer fi rst. Note: Check with the manufac turer or vendor to determine whet her or not the pr eprinted letterhead is acceptable fo r laser printe rs. Tips on us ing transp arencies Print a test page o[...]

– Have bent corners. – Have rough, cockle, o r laid fin ishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on th e tray, flex and fan the envelopes to loosen them. Straighten the edges on a leve l sur face . Note: A combina tion of high humidit y (over 60%) a nd hig h printin g tem perature ma[...]

Weight The printe r trays can aut omatic ally feed pape r weights up to 176 ‑ g/m 2 (47 ‑ lb) bond gra in lo ng pap er. The mu ltipurpo se feeder can automatically feed paper weights up to 176 ‑ g/m 2 (47 ‑ lb) bo nd grai n long paper. Paper li ghter th an 60 g/m 2 (16 lb) migh t not be stiff enoug h to fe ed prope rly, causi ng jam s. For [...]

• Do not use pape r that ha s been cut or t rimmed by hand. • Do not mix pa per sizes , types, or weigh ts in the same t ray; mix ing resul ts in ja ms. • Do not use coated papers unless t hey are specifically designed for electrophotogr aphic printing. Selecting preprinted forms and letterhead Use these guidelines when selecting prepr inted [...]

Thus, Lex mark see ks to educate custo mers an d part ners o n minim izing t he i mpact of p aper. U sing recycle d pape r is one way. E liminati ng exces sive and u nnecessa ry pape r cons umption is anoth er. Lexm ark is well -equippe d to hel p custom ers min imize printing an d copying waste. I n addition, th e company e ncourag es purc hasing [...]

Supported pape r sizes , types, and weights The foll owing table s prov ide i nform ation o n stan dard an d opt ional paper sources and t he type s of paper they suppor t. Note: For an unliste d paper size , select the clo sest large r listed size. Supported p aper size s Note: Your printer mo del m ay have a 650 ‑ sheet duo tra y, which consist[...]

Paper size and dimension Standard 250 ‑ sheet tray Opti ona l 65 0 ‑ sheet duo tray Manual feed er Duplex mode 550 ‑ sheet tray Multipurpose feeder Universa l 76 x 12 7 mm ( 3 x 5 in.) to 216 x 3 56 mm (8.5 x 14 in.) XX 1,3 1,3 X Universa l 148 x 2 10 mm (5.8 x 8.3 in) to 21 6 x 356 mm (8.5 x 14 in). 1,2 1,2 4 7 3/4 E nvel ope (M onar ch) 98 [...]

Paper type 250 ‑ sheet tray 650 ‑ sheet duo tray Manual feeder Duplex mode 550 ‑ sheet tray Multipurpose feeder Plain Paper Card S tock X Trans paren cy X X Recycled Glossy Labels X Bond Envelope X X X Letterhead Preprint ed Colored Paper Light Paper Heavy Paper Rough/Cotton X Custom Ty pe [x] Pape r and spe cialty media guide 50[...]

Printing Printing a docume nt Printing a docum ent 1 From th e Pa per men u on the printe r cont rol pan el, set t he pa per type and si ze to ma tch th e pape r loade d. 2 Send th e print job: For Windows users a With a do cument open, cli ck File > Print . b Click Properties , Pref ere nces , Opti ons , or Setup . c Adju st the sett ings, if n[...]

Notes: • View the printer IP address in the TCP/IP section in the Net work/Port s men u. The IP addr ess appears a s four sets of numbers sep arated by peri ods, such as 1 23.123.123.123. • If you are using a proxy server, th en temporarily disable it to load th e Web page correctly. 2 Click Se tti ngs > Print Settin gs > Qualit y Menu &g[...]

Printing info rmation pa ges For mo re info rmatio n on p rinting infor mati on page s, see “ Pri nting a m enu settin gs page ” on pa ge 28 and “Pri nting a network set up page ” on pag e 29. Printing a font s ample list From the print er control p anel, navi gate to either o f the follow ing: > Report s > > Print Fonts > > [...]

2 From the p rinter wind ow, select the print jo b you want to cancel, and then delete it. Prin ting 54[...]

Understandin g the printer menus Menus list Supplies Paper Menu Reports Settings Cyan Cartridge Magent a Cartridg e Yellow Cartr idge Black Cartr idge Waste Tone r Bottle Black or Color Imaging Ki t Maintenance Kit Defau lt Source Paper Size /Type Configure MP Substitute Size Paper Te xture Paper W eight Paper L oading Cust om Typ es Universal Setu[...]

Use To Black o r Color I maging Kit Nearly Low Low Very Low Repl ace Missing Defec tive Missing or Unresponsive Unsupported OK Non ‑ genuine Lexmark Ima ging Kit Show the status of the blac k or color imag ing kit. Waste Toner Bottle Near Full Repl ace Missing OK Show the status of the waste toner bottle. Maintenance Kit Nearly Low Low Very Low R[...]

Paper Size /Type m enu Use To Tray [x] Size A4 A5 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Universal Specify the si ze of the paper loaded in each tray. Note: Letter is the US factor y defau lt setting. A4 is the intern ational fac tory default setting. Tray [x] Type Plain Pape r Card St ock Transparency Recy cled Glossy Labels Bond[...]

Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelop e 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the si ze of the paper loaded in the multipurpose fe eder. Notes: • Lett er is the U. S. fa ctory defau lt se tting . A4 is the int[...]

Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the US factor y defau lt setting. A4 is the intern ational fac tory default setting. Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Glossy Labels Bond [...]

Configu re MP menu Use To Conf igur e MP Cassette Manual First Determine when the printer s elects paper from the multipurpose feeder . Note s: • Cassette is the factory default setting. Cassette configures the multipurpo se feeder as the automatic paper source. • Manual sets the multipurpose feeder only for man ual ‑ feed print jobs. • Fir[...]

Use To Glossy Texture Smoo th Normal Rough Specify the relative tex ture of the glossy paper loaded. Note: Normal is the factory default setting. Heavy Glossy Texture Smoo th Normal Rough Specify the relative texture of the heavy glossy paper load ed. Note: Normal is the factory default setting. Labels Texture Smoo th Normal Rough Specify the relat[...]

Use To Custom [x ] Tex ture Smoo th Normal Rough Specify the relative tex ture of the custom paper loaded. Notes: • Normal is the factory default sett ing. • The options appear only if custom type is suppor ted. Paper Weig ht me nu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded . Note: Normal is the[...]

Use To Envelope Weig ht Light Normal Heavy Specify the relative weight of the envelope loaded. Note: Normal is the factory defa ult setting. Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded. Note: Heavy is the factor y default se tting. Letterhead Weight Light Normal Heavy Specify the relati ve weigh[...]

Paper Loadin g menu Use To Cards tock Lo ading Off Determine and set two ‑ sided printing for all print jobs that speci fy Cardstock as the paper type. Recycled Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Recycled as the paper type. Glossy Loadin g Duplex Off Determine and set two ‑ sided printi[...]

Use To Custom [x ] L oading Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Custom [x] as the paper type. Note: Custom [ x] Loading i s available only when the custom type is supported. Notes: • Duplex sets the printer def ault to two ‑ sided printi ng for every print job unless one ‑ sid ed printing is se[...]

Use To Portrait Width 3–8.5 i nche s 76–21 6 mm Set the width for portrai t orientation . Note s: • If the width exceeds the maximum, then the printer uses the maximum wi dth all owed. • 8.5 inches is the US factory default setting. You c an increase the width in 0.01 ‑ in ch increme nts. • 216 mm is the inter national factory defaul t [...]

Use To Print Fonts PCL Fonts PostSc ript Fo nts Print a re port in Engl ish of all the fon ts available for the pri nter lan guage curr ently set in the pr inter. Note : A separate list is available for PCL and P ostScript emulations. Each emulation report co ntains print sampl es and information about th e available fonts for each languag e. Print[...]

Use To PS Smar tSwitch On Off Set the printer to automa tically switch to PS emulati on when a print job requires it, regard less of the default printer language. Note s: • On is the factory default setting. • If PS SmartSwitch is enabled, then the printer uses Po stScript emulation. • If PS SmartSwitch is disabled, then the pr inter does not[...]

Reports menu To access the menu, na vigate to either of the following: • Networ k/Port s > Stan dard Ne twork > Standa rd Ne twork Se tup > Reports • Networ k/Port s > Network [x] > Network [x ] Setup > Reports Use To Print Setup Pa ge Print a repor t containi ng information abo ut the netw ork printer settings, such as the TC[...]

Use To Gateway View or change the current TCP/IP gateway. Enable DHCP On Off Specify the DHCP address and parameter assign ment. Note: On is the factory default setting. Ena ble RA RP On Off Specify the RARP address assig nment setting. Note: Of f is the factory de fault se tti ng. Enable BOOTP On Off Specify the BOOTP address assignment setting. N[...]

Use To Enable IPv6 On Off Ena ble IP v6 in th e pri nter. Note: On i s the f actory d efault setting. Auto Configuration On Off Specify whether or not the wireless network adapter accepts the automatic IP v6 address configuration entri es provided by a router. Note: On i s the f actory d efault setting. View Ho stname Se t the hos t nam e. Note: Th[...]

Use To Choose N etwork Select an availabl e network for the printer to use. View S ignal Q uality View the quali ty of the wireless connection. View Se curity Mo de View the encryption method for the wireless network. AppleTalk menu Note: This menu appears only in pr inter m odels tha t ar e connecte d to an Et hernet n etwork or when an optional w[...]

Use To PS Smar tSwitch On Off Set the print er to automatically switc h to PS emula tion when a print job r eceived through a USB port requires it, regardless of the default print er language. Note s: • On is the factory default setting. • If PS SmartSwitch is en abled, then the printer uses PostScript emul ation. • If PS SmartSwitch is disab[...]

Security menu Set Date and Ti me me nu Use To Current Date and Time View the current d ate and time settings for the p rinter. Note: The date and time are set in YYYY ‑ MM ‑ DD HH:MM format. Manually Set Date and Time [input date/time] Enter the date and time. Note: Setting the date and time using this menu automati cally sets Enable NTP to Off[...]

Settings menu General settings General Settings menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text that a ppears on the display. Note: Not a ll l[...]

Use To Quiet Mode Off On Reduce the amount of nois e produced by the printer. Notes: • Off is the factory default setting. This setting supports the performance specific ations of your prin ter. • On configures the pri nter to produce as little noise as possible. • Setting Quiet Mode to Off all ows for optimal pri nting of color - rich docume[...]

Use To Timeou ts Hibernate Time out Dis able d 1–3 hours 6 hou rs 1–3 d ays 1–2 w eeks 1 mon th Set the amount of time the printer waits before it g oes into Hibernate mode. Notes: • Disabled is the factory default setting for Class A and Class B printers in all count ries except for European Union countr ies, Switzerland, and Canada. • 3[...]

Use To Erro r Re cov er y Max Auto Reb oots 1–20 Set the number of automati c restarts the printer can perform. Notes: • 5 is the factory default setting. • When the number of automatic restarts equivalent to the values of this setting has been reached, the pri nter displays the applic able error inste ad of restarti ng. Print Reco very Auto [...]

Use To Factor y Defaults Do Not Rest ore Restor e Now Return the printer setti ngs to the factory default settin gs. Notes: • Do Not Restore is the factory default setting . Do Not Restore keeps the user ‑ defined settings. • Restore Now returns all printer settings to the fac tory default settings except those in the Network/P orts menu. All[...]

Use To Black Only Mode On Off Set the printer to print text an d graphic s using only the blac k toner cartridge . Notes: • Off is the factory default setting. • The setting va lue does not affect the ability of the printer to generate color output fr om flash drive print jobs. Resource S ave On Off Specify how the printer handl es temporary do[...]

Use To Coll ate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a pri nt job in sequen ce when printing multiple copi es. Note : “(1,1,1) (2,2,2)” is the factory default se tting . Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets ar e inserted. Note s: • Off i s the fact ory default set[...]

Use To Paper Saver Border None Solid Print a border ar ound each page. Note s: • None is the factory default setting. • This setting affects jobs only wh en Pa per Saver i s set to any value othe r than Off. Quality menu Use To Print Mode Colo r Black Onl y Specify whether images are pr inted in black and white or i n color. Notes: • Color is[...]

Use To Enhance Fine Lines On Off Enable a prin t mode prefera ble for fi les such as architec tural drawings , maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory d efaul t setti ng. • To set this option using the Embedded Web Server, typ e the network printer IP address in the Web browser address field. • You c[...]

Use To Color Sa mples sRGB Display sRGB Vivid Display—True Bl ack Vivi d Off—R GB US CMYK Euro CMYK Viv id CMY K Off—C MYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. Notes: • Selecting any s etting prints the s ample. • Color sample s consist of a series of col ored boxes al ong with the R[...]

Use To Spot Color Replac ement Assign specific CMYK values to named spot colors. Note: This menu is available only in the Embedded Web Server. Colo r Adjust Initiate a recalibr ation of color conversi on tables and a llow the printer to make adjustments for co lor variations in out put. Notes: • Adjusting color starts when the menu is selected. A[...]

PostScript menu Use To Print PS Error On Off Print a page containing the P ostScript error. Note : Of f is the fact ory default se tting. Lock PS Startup Mode On Off Allow users to disable the SysStart file. Note : Of f is the fact ory default se tting. Image Smoothing On Off Enhance the contrast a nd sharpness of low ‑ resolution images and smoo[...]

Use To PCL Emulation Settings Pitch 0.08–100 .00 Specify the font pitch fo r scalable monospace d fonts. Note s: • 10 is the f actory default setting. • Pitch refers to t he number of f ixed ‑ space charac ters per inch (c pi). This can be increased or decr eased in 0.01 ‑ cpi in creme nts. • For non ‑ scalable monospaced fonts, the p[...]

Use To Tray Renumber Assign MP F eeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Envelope Off None 0–199 Configure the printer to work with pr inter softwar e or progr ams that use different source ass ignments for trays and feeders. Note s: • “Off ” is the fa ctory defa ult settin [...]

HTML menu Use To Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Lett er Go thi c Lubalin Graph Marigold MonaLisa Rec ut Monac[...]

Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note : Print is the factory default setting. Image m enu Use To Auto Fit On Off Sel[...]

Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer our p ackaging to reduce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: • [...]

Saving energy Using Eco ‑ Mode Use Eco ‑ Mode to quic kly select one or m ore ways to reduc e your printer' s envir onmenta l impa ct. 1 From th e print er co ntrol panel , navi gate t o: > Settings > > Genera l Set ting s > > Eco ‑ Mo de > > selec t the settin g you wan t Use To Off Use the factory default settings [...]

Adjust ing Sleep mode To save energy , decrease the number of minutes befo re th e pri nter enter s Sl eep m ode. You can choos e fr om 1 to 60 minute s. The f actor y defau lt set ting is 30 mi nutes. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP addre[...]

Using the printer c ontrol panel 1 From the pr inter co ntro l pan el, navi gate t o: > Settings > > Genera l Set ting s > 2 Press the ar row b utton s unt il Press Sleep Button or Press and Hold Sleep Button appears, and then pres s . 3 Press the ar row b utton s unt il Hibernate app ears, a nd then press . Notes: • When P ress Slee [...]

Using Schedu le Po wer Modes Schedule Power Modes lets the user schedule when th e printer goes into a redu ced power state or into th e Ready state. 1 Open a Web browser, and th en type the printer IP address in the address field . Notes: • View the printer IP address in the TCP/IP section in the Net work/Port s men u. The IP addr ess appears a [...]

When you retur n a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box. Returning Lexmark cartridges for reuse or recycling Lexmark Cartri dge Col lection P rogram d iverts milli ons o f Lexm ark cartridges from la ndfills annually b y making it both easy and free for Lexmark customer s to return use[...]

Securin g the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat c an stor e devic e and ne twork s etting s, and user dat a. Type of memory Description Volatile memory Your printer uses stand ard ra ndom access memory (RAM) to temporarily buffer user data du ring simple print jobs. Non-volatile memory Your pr[...]

Finding printer secu rity in forma tion In high-sec urity enviro nments , it may be necessa ry to take a dditio nal ste ps to ma ke sure t hat conf identi al data s tored in the pri nter cann ot be acce ssed by un authori zed persons. For more i nformatio n, visit th e Lexm ark se curit y Web p age . You can also see the Embedde d Web Ser ver Adm i[...]

Maintaining the printer Warn ing —Pot ent ial D amag e: F ailure to maint ain the pr inter , or to replac e parts a nd sup plies, m ay cause damage to your prin ter or pr inte r perfor mance proble ms. Cleaning the printer pa rts Cleaning th e printe r Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s. Warn ing —Pot ent ia[...]

Using the printer c ontrol panel From the pr inter co ntro l pan el, navi gate t o: > Repo rts > > Device Stati stics > Note: Yo u can vi ew the s tatus o f parts a nd supp lies in the “Su pply Info rmation” sect ion of the page s printed . Estimated number of remain ing pages The esti mated n umber of rem aining pa ges is based o n[...]

Return pr ogram cart ridges Item United States and Ca nada European Union (EU), European Economic Area (EEA), and Switzerland Africa, Middle East, Central Eastern Europe (Non ‑ EU), Commonwealth of Independent States (CIS), Asia Pacific, and Latin Amer ica Return program toner cartridges Black 701K 702K 708K Cyan 701C 702C 708C Magen ta 701M 702M[...]

Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to use them. Do not e xpose suppl ies to : • Dire ct sunlight • Temperatures above 35°C (95°F) • High hum idity above 80 % • Salty a ir • Corros ive gases • Heavy dust Repla[...]

1 Unpack the r eplacement waste t oner bottle. 2 Open th e fro nt door . CAUTION —HOT SURFAC E: The inside of the prin ter m ight be ho t. To re duce the risk of i njury fr om a hot component, allow the surface to cool before touchi ng. 3 Slide the release latch on th e right side of the pr inter, and then open the to p door. 2 1 4 Remove the ri [...]

5 Press the green levers on each side of the waste toner b ottle, and then remove the waste toner bo ttle. 1 2 6 Seal the used waste tone r bottle in the enclosed packaging. For more informat ion, see “Recycling Lexmark products” on page 95 . 7 Insert the re placement waste toner bottle. Maintai ning the pr inter 104[...]

8 Insert th e right side cover. 9 Clos e the top d oor. 10 Clos e th e fro nt do or. Maintai ning the pr inter 105[...]

Replacing a black and col or imaging kit 1 Open th e fro nt door . CAUTION —HOT SURFAC E: The inside of the prin ter m ight be ho t. To re duce the risk of i njury fr om a hot component, allow the surface to cool before touchi ng. 2 Slide the release latch on th e right side of the pr inter, and then open the to p door. 2 1 Maintai ning the pr in[...]

3 Remove the tone r cartridges by lifting the ha ndles, and then gently pulling them away from the imaging kit. 1 2 4 Remove the ri ght side cover . 1 2 Maintai ning the pr inter 107[...]

5 Press the green levers on each side of the waste toner b ottle, and then remove the waste toner bo ttle. 1 2 6 Lift t he bl ue le vers on the imagi ng kit, and th en pul l the imag ing ki t unti l it stop s. 1 1 2 2 7 Press down the b lue l ever, a nd then grasp t he green handles on the sides to pul l out the imagi ng kit. 1 2 Maintai ning the p[...]

8 Unpack the re placem ent bl ack and color i magin g kit. Notes: • Color imaging kit includes t he imaging kit and t he cyan, mag enta, yello w, and blac k developer un its. • Black imaging kit incl udes the im aging kit and the bl ack develop er uni t. 9 Seal the used imaging kit in the bag that the replacement imaging kit came. For more info[...]

11 Remov e the r ed packi ng stri p and the a ttache d fabri c from t he devel oper u nits. 12 Gently i nsert th e yellow, cyan , magenta , and bla ck developer units. Note: M ake su re each d eve loper unit i s inser ted in to a m atching color slot. 13 Remov e the r ed packi ng st rip fr om the im agin g kit. Warning—Pote ntial Damage : Do n ot[...]

14 Align, an d then ins ert the imag ing kit. 15 Gently, b ut firml y push the blue levers down unti l the imag ing kit fit s into pl ace. Note: M ake su re tha t the ima ging k it is f ully seate d. Maintai ning the pr inter 111[...]

16 Insert th e waste to ner bott le. 17 Insert the ri ght side cover. Maintai ning the pr inter 112[...]

18 Insert the t oner cartrid ges. 19 Clos e th e top d oor. 20 Clos e th e fro nt do or. Maintai ning the pr inter 113[...]

Replacing t oner cartridg es Warn ing —Pot ent ial D amag e: Damage ca used by us e of a no n ‑ Lexma rk tone r cart ridg e is not cover ed unde r warranty. Note: Reduced print qu ality m ay result from usi ng non ‑ Lexm ark toner cartrid ges. 1 Slide the release latch on th e right side of the pr inter, and then open the to p door. 2 1 2 Rem[...]

3 Unpack the new t oner c artrid ge, and then re mov e its pac kaging. 4 Align the new toner cartridge, and then press the cart ridge down until it fits into place. 5 Clos e the top d oor. 6 Seal the used toner cartridge in the bag t hat the replacement toner cartridge came in before d isposing. For more informat ion, see “Recycling Lexmark produ[...]

Replacing a d eveloper un it Replace the dev eloper unit when a prin t qual ity defe ct occur s or whe n dama ge occu rs t o the p rinter. 1 Open th e fro nt door . CAUTION —HOT SURFAC E: The inside of the prin ter m ight be ho t. To re duce the risk of i njury fr om a hot component, allow the surface to cool before touchi ng. 2 Slide the release[...]

3 Lift the t oner cartri dge han dle, and then ge ntly pul l it from t he ima ging k it. 1 2 4 Remove the ri ght side cover . 1 2 Maintai ning the pr inter 117[...]

5 Press the green levers on each side of the waste toner b ottle, and then remove the waste toner bo ttle. 1 2 6 Lift t he bl ue le vers on the imagi ng kit, and th en pul l the imag ing ki t unti l it stop s. 1 1 2 2 7 Press down the b lue l ever, a nd then grasp t he green handles on the sides to pul l out the imagi ng kit. Warning—Pote ntial D[...]

8 Remove the us ed de velop er uni t. 9 Gently s hake the r eplace ment d evelope r unit side ‑ to ‑ side be fore rem oving i t from its packaging . 10 Remov e the r ed shi pping cover fr om th e develo per un it. 11 Inser t the de velope r unit . Maintai ning the pr inter 119[...]

12 Align, an d then ins ert the imag ing kit. 13 Gently, b ut firml y push the blue levers down unti l the imag ing kit fit s into pl ace. Note: M ake su re tha t the ima ging k it is f ully seate d. Maintai ning the pr inter 120[...]

14 Replace the waste to ner bottle. 15 Insert the ri ght side cover. Maintai ning the pr inter 121[...]

16 Insert the t oner cartrid ges. 17 Clos e th e top d oor. 18 Clos e th e fro nt do or. 19 Seal the used develo per un it in the bag tha t the re placem ent dev eloper unit cam e in be fore dispo sing. For more informat ion, see “Recycling Lexmark products” on page 95 . Maintai ning the pr inter 122[...]

Moving the printer Before moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION—PO TENTIAL IN JURY: Befo re moving the print er, fol low these g uidelines t o avoid per sonal injur y or printer damage : • Turn the printer o[...]

Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD or the Embe dded Web Ser ver Administr ator's Guide on th[...]

• The perc enta ge of e stima ted re maini ng supply that prom pts the aler t can b e set on some s upplie s for s ome supply co nditi ons. 1 Open a Web browser, and th en type the printer IP address in the address field . Notes: • View the printer IP address in the TCP/IP section in the Net work/Port s men u. The IP addr ess appears a s four s[...]

Copying prin ter settings to other printers Note: This feature i s available on ly in networ k printers. 1 Open a Web browser, and th en type the printer IP address in the address field . Notes: • View the printer IP address in the TCP/IP section in the Net work/Port s men u. The IP addr ess appears a s four sets of numbers sep arated by peri ods[...]

Clearin g jams Jam error messages appear on t he printer control panel display and include the area of the printer where the jam occurred. Avoiding jam s Load paper properly • Make sure paper lies flat in the tray. Correct loading of pape r Incorrect loading of pape r • Do no t remove a tray while t he pr inter is printi ng. • Do not lo ad a [...]

• Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are properly position ed and are not pressing tightly agains t the p aper o r env elope s. • Push th e tray firmly i nto the pr inter aft er loadin g paper. Use recommended paper • Use onl y r[...]

Understanding jam messages and lo cations When a jam occu rs, a mess age indi cating th e jam loca tion and informati on to clea r the jam ap pears on the printer displ ay. Ope n the door s, cov ers, and tray s in dicated on th e dis play to remo ve th e jam . Note: When Jam Recovery is set to On or Auto , the printer re prints jamm ed pages. How e[...]

Jam, manual feeder [251.xx] 1 Pull out th e standard 250-she et tray (Tra y 1) and manual feeder . 2 Firmly gr asp the jamme d paper o n each si de, and then ge ntly pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Ins ert the t ray. 4 From th e print er co ntrol panel , press t o clear the me ssage a nd con tinue p rinti ng. Jam[...]

1 2 2 Flex the sh eets of pape r back and forth to loosen th em, and then fan them. Do no t fold or crease the paper. Str aighten the edges on a level surface. 3 Reload paper into the multipur pose f eeder. Clearing jams 131[...]

4 Slid e the paper guide unti l it li ghtly r ests agains t th e edge of th e pape r stack . 5 From th e print er co ntrol panel , press t o clear the me ssage a nd con tinue p rinti ng. Jam, standard bin [203.xx] 1 Firmly gr asp the jamme d paper o n each si de, and then ge ntly pull it out . Note: M ake sure all paper fragmen ts are re moved. 2 F[...]

Jam, fro nt door [ 20y.xx] 1 Open th e fro nt door . CAUTION —HOT SURFAC E: The inside of the prin ter m ight be ho t. To re duce the risk of i njury fr om a hot component, allow the s urface to cool before touchi ng it. 2 Firmly gr asp the jamme d paper o n each si de, and then ge ntly pull it out . Note: M ake sure all paper fragmen ts are re m[...]

Jam, duplex a rea. Open front door . [23y .xx] 1 Open th e fro nt door . CAUTION —HOT SURFAC E: The inside of the prin ter m ight be ho t. To re duce the risk of i njury fr om a hot component, allow the s urface to cool before touchi ng it. 2 Firmly gr asp the jamme d paper o n each si de, and then ge ntly pull it out . Note: M ake sure all paper[...]

Jam, fus er. Open front door . [202.xx] 1 Open th e fro nt door . CAUTION —HOT SURFAC E: The inside of the prin ter m ight be ho t. To re duce the risk of i njury fr om a hot component, allow the s urface to cool before touchi ng it. 2 Pull the green lever to open the fuser cover. 3 Hold down the fuser cover , and then remove the jammed paper. No[...]

4 Clos e the front door . 5 From th e print er co ntrol panel , press t o clear the me ssage a nd con tinue p rinti ng. Jam, tra y [x] [24y.xx] 1 Pull ou t the tray c omplet ely. Note: The messag e on th e print er displ ay deter mines in wh ich tray t he pape r jam is lo cated. Clearing jams 136[...]

2 Firmly gr asp the jamme d paper o n each si de, and then ge ntly pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Ins ert the t ray. 4 From th e print er co ntrol panel , press t o clear the me ssage a nd con tinue p rinti ng. Clearing jams 137[...]

Troubleshooting Understanding th e printer mes sages Adjusting color Wait for t he process to complete. Bin full. Remove p aper. Remove th e pap er stack from the s tandard bin. Cannot collate large docu ment [37] Try on e or more of the follo wing: • From the pri nter co ntro l panel, pres s to print th e porti on of the jo b alre ady stor ed an[...]

Clos e door Make su re the r ight side c over is instal led, and th en close the front and top doors to clear the message. [Color] cartridge l ow [88.xy] You may nee d to ord er a ton er car tridge . If neces sary, pres s on the p rinter control panel to clear the mess age and continu e prin ting. [Color] cartridge ne arly low [88.xy] If nece ssary[...]

Load [paper so urce] with [custom string] Try on e or more of the follo wing: • Load the indicated tray or feeder with the correct size and t ype of paper. • From the pr inter co ntro l pan el, press to clear th e mes sage a nd con tinue p rinting . Note: If the printer finds a tray or feeder that has th e correct paper type and size, t hen it [...]

Load Manual Feeder with [custom s tring] Try on e or more of the follo wing: • Load the feeder with the correct size and typ e of paper. • From the pr inter co ntro l pan el, press to clear th e mes sage a nd con tinue p rinting . Note: If n o paper is loaded in the feede r, then the printer manually overrides the req uest, and then prints from[...]

Mainte nance k it nearl y low [80. xy] For mor e informat ion, con tact customer s upport at http: //sup port .lexma rk.co m or your service represen tative, and then report the message. If necessary, press on the print er co ntrol panel to cle ar th e messa ge and conti nue pr intin g. Mainte nance k it very lo w, [x ] estimated pages remain [80.x[...]

Non ‑ Lexmark [colo r] [supply type], see User’s Guide [33.xy] Note: The sup ply type c an be to ner ca rtridg e or i maging k it. The pr int er has dete cted a non ‑ Lexmark supply or part insta lled in the p rinter. Your Lex mark printer is design ed to funct ion be st w ith ge nuine Lexmar k supplie s and part s. Use o f thir d-party suppl[...]

Rear USB port disabl ed [56] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, press to clear th e mes sage a nd con tinue p rinting . Note: The printe r dis cards a ny data re ceiv ed throug h th e USB po rt. • From the pri nter contr ol panel, s et USB Buffer to Auto. Reinstall missing or unresp onsive [colo r] cartrid[...]

Replace [co lor] cartri dge, prin ter region mismatch [42.xy] Install a toner car tridge t hat m atches the regio n numbe r of t he prin ter. x ind icates the value of t he printer region . y indica tes th e valu e of the cartr idge r egion . x and y can h ave th e followi ng v alues: Region number Region 0G l o b a l 1 United States, Canada 2 Euro[...]

Replace [type] imag ing kit, 0 esti mated pages remain [84. xy] Note: The type c an be a bl ack ima ging k it, or a bl ack and color im aging ki t. Replace the indi cate d imaging kit to cle ar the me ssage and continu e pri nting. Fo r more informa tion, s ee the ins tructio n sheet that came with the supply. Note: If you do no t have a replacem e[...]

[Type] imag ing kit n early lo w [84.xy] Note: The type c an be a bl ack ima ging k it, or a bl ack and color im aging ki t. If nece ssary, pr ess on the pr inter control pane l to clear the me ssage an d con tinue p rinting . [Type] imagin g kit very low, [ x ] estimated pa ges remain [84.xy] Note: The type c an be a bl ack ima ging k it, or a bl [...]

Action Yes No Step 3 Check if one end of the power cord is pl ugged into the printer and th e other to a prop erly grounded electrica l outlet. Is the power cord plugge d into the printer and a properl y grounded electrical outl et? Go to step 4. Plug one end of the power cord into the printer and the oth er to a properly ground ed electrical outl [...]

Action Yes No Step 10 Check if you have selected the correct port settings in the printer dri ver. Are the port settings correct? Go to step 11. Use correct printer driver settings. Step 11 Check the installed printer dri ver. Is the correct printer driver ins talled? Go to step 12. Install the correct printer driver. Step 12 Turn off the printer, [...]

Cannot dete ct internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Does the i nternal o ption oper ate correctl y? The p rob lem is solve d. Go t o ste p 2. Step 2 Check if the inter nal option is pro perly insta lled in the control ler board. a Tur n o ff th e pri nte r. b [...]

Tray proble ms Action Yes No Step 1 a Open the tray and do one or more of the follo wing: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray. • If you are print ing on custom ‑ siz e p ap er , t he n m ake su re th at th e paper guides rest ag[...]

Paper feed probl ems Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 F rom the prin ter control panel , navigate to: > Set tings > > General Settings > > Print Recovery > > Jam Recov ery > 2 Press the arrow buttons until On or Auto appears, a nd then press . b Resend the pages that did not prin t. Were[...]

Action Yes No Step 3 a Review the tips on avoiding jams. For more information, see “Av oiding jams” on pag e 127. b Follow the recommendations, and then resend the print job. Do paper jams sti ll occur frequen tly? Contact customer support . The pr oblem is solv ed. Paper jam m essage remains after jam is cleared Action Yes No Open front door a[...]

Job prints from the wr ong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is solve d. Go t o ste p 2. Step 2 a From the Paper menu on the printer control panel, set the paper si[...]

Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in th e job. Did the job print and col late correctly? The pr oblem is solve d. Con tact customer support . Printing slows down Notes: • When pri nting using n arrow pa per, th e pri[...]

Action Yes No Step 4 a Check if the ports (USB, serial, or Ethernet) are working and i f the cables are securel y connected to the computer and the printer. Note: For more inform ation, see the setup documentation tha t came with the printer. b Resend the print job. Do the jobs print? The p rob lem is solve d. Go t o ste p 5. Step 5 a Turn off the [...]

Action Yes No Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. Did the job print? The p rob lem is solve d. Go t o ste p 4. Step 4 a Disable the P age Protect f eature. From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs > Print Reco very > Page Protect > Off b Resend the print jo[...]

Unexpected page breaks occur Action Yes No Step 1 Adjust the print timeout settings. a From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs > Timeou ts > Print Timeout b Select a higher setting and then, dependin g on your printer model, select or Submit . c Resend the print job. Did the file print corr ectly? The [...]

Clipped pages or images Leading edge T railing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guid es in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o step 2. Th e pro blem is so lved. Step 2 From the printer cont rol panel, set th e paper size and type[...]

Gray background o n prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 Reduce the toner darkness. a From the Qual ity menu o n the pr inter control panel, re duce the t oner density. Note: 4 is th e factory default setting. b Resend the print job. Did the gray backgro und disappear? The p rob lem is solve d. Go t o ste p 2. St[...]

Action Yes No Step 2 a Load the specified tray o r feeder with a recommended type of paper. b Resend the print job. Do horizontal voids app ear on prints? Go t o step 3. Th e pro blem is so lved. Step 3 a Re move, and the n reins tal l the ima ging kit. Warn ing— Pot en tial Da mage : Do not expose the imagin g kit to direct light fo r more than [...]

Action Yes No Step 2 From the printer cont rol panel, set the paper size in the Pap er menu to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? Go to step 3. Do one or more of the following : • Specify the paper size from the tray settings to match the paper loaded in the tray. • Chan ge th e pa per lo[...]

Action Yes No Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Is the paper still curled? Contact customer support . The pr oblem is solv ed. Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No [...]

Action Yes No Step 4 Check if the paper loaded in the tra y has texture or rough finishes. Are you printing on textur ed or rough paper? From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the tray. Go to step 5. Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humid[...]

Action Yes No Step 3 a From the print er control panel, set the paper type, textur e, and weight in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 4. Change the paper loaded in the tray to match the paper type, texture, and weight spe c[...]

Action Yes No Step 1 a From the Qu ality menu on t he print er control panel, select Color Adjust . b Resend the print job. Is the print still too li ght? Go t o step 2. Th e pro blem is so lved. Step 2 a From the Quality menu on the printe r c ontrol panel, in crease the toner darkness. Note: 4 is th e factory default setting. b Resend the print j[...]

Printer is printing blank pages Action Yes No Step 1 a Check if there is pac king materia l left on the imag ing kit. 1 Remove the imaging kit. 2 C heck if the packin g material is prope rly removed from th e imaging kit. Warn ing— Pot en tia l Dam age: Do not expose the imaging kit to direct light for mor e than 10 minutes. Extended exposu re to[...]

Action Yes No Step 1 a Re move, and the n reins tal l the ima ging kit. Warn ing— Pot en tial Da mage : Do not expose the imagin g kit to direct light fo r more than 10 minu tes. Extended exposure to li ght may cause print qua lity problems. Warn ing— Pot en tial Da mage : Do not touch the underside of the ima ging k it. T his co uld da mage th[...]

Action Yes No Step 2 Replace the imaging kit, an d then resend the print job. Do the repeating defect s still appear? Contact customer support . The pr oblem is solv ed. Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Check if th e paper loa ded in the tray has the correct paper t ype and weigh t. [...]

Skewed print ) ) ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guid es in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o step 2. Th e pro blem is so lved. Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the prin[...]

Action Yes No Step 2 From the printer control panel, set th e paper type and weight in the Paper menu to match the paper loaded in the tray. Do the paper type and weight match the paper in the tray? Go to step 3. Do one or more of the following : • Specify the paper type and weight from the tray settings to match the paper loaded in the tray. •[...]

Action Yes No Step 1 a Depending on your operating system, specify t he paper type, texture, and weight from Printi ng Preferences or from th e Print dialo g. b Resend the print job. Do streaked vertical li nes appear on pr ints? Go t o step 2. Th e pro blem is so lved. Step 2 From the pr inter control panel, set th e pap er texture, type, and weig[...]

Toner fog or background sh ading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Re move, and the n reins tal l the ima ging kit. Warn ing— Pot en tial Da mage : Do not expose the imagin g kit to direct light fo r more than 10 minu tes. Extended exposure to li ght may cause print qua lity problems. Warn ing— Pot en tial Da mage : Do [...]

Toner specks appear on prints Action Yes No Replace the imaging kit, an d then resend the print job. Do toner specks appear on prints? Contact customer support . The pr oblem is solv ed. Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the paper type in the Pap er menu to match the paper loaded in the tra[...]

Action Yes No Step 1 a Check if your software program is usin g a correct f ill patter n. b Resend the print job. Do vertical void s appear on prints? Go t o step 2. The pr oblem is s olve d. Step 2 a From the Paper Menu on the printer control panel, check the pap er type and paper weight. b Resend the print job. Do vertical void s appear on prints[...]

What is CMYK color? Cyan, mage nta, yell ow, and bla ck inks or to ners c an be prin ted in v arious am ounts t o produce a large r ange of co lors observed in nature. For example, cyan and yellow can be combined to create green. Printing press es, inkjet printers, and col or laser printers crea te col ors in this manner . CMYK c olor is a me thod [...]

Object type Color con version tables RGB Im age RGB Text RGB Gra phics • Vivid —Produces brighter, mor e satura ted colors and may be applied to all in coming color f ormats. • sRGB D ispl ay —Produc es an output that approx imates the colors displayed on a computer mon itor. Note: Black toner usage is op timized f or p rinting phot ographs[...]

Prints on color transparencies appear dark when projected Note: This problem occurs when projecting tr ansparencies with reflective overhead projectors. To obt ain the highest proje cted co lor qua lity, tran smis sive overhe ad projec tors are recom mended. Action Yes No Step 1 From the printer con trol panel, make sure the paper type setting is s[...]

The print appears tinted Action Yes No Adju st the colo r bala nce. a From the Color Balance menu on the print er control panel, increase or decrease the values for c yan, magenta, yello w, and black. b Resend the print job. Does the print still appear tinted? The pr oblem is solve d. Con tact customer support . Embedded Web Server does not open Ac[...]

Action Yes No Step 3 Check if the network is workin g. a Print a network setu p page. b Check the first section of the n etwork setup page and confirm that the status is Connected. Note: If the status is Not Connected, then the connection may be intermittent, or the network cabl e may be defective. Contact your system support person for a soluti on[...]

Live c hat You can chat direct ly with a service repr esentative. Th ey can work with you to solve your prin ter problem or provide assistance through Assisted Service where the ser vice representative can remotely connect to yo ur computer through the Internet to trou bleshoot probl e ms, install updates, or complete other tasks to help you succes[...]

Notices Prod uct in form ation Produc t name: Lexmark CS310n and CS310dn Machin e type: 5027 Mode l(s): 210, 230 Edition notice Octob er 2012 The foll owing par agraph do es not ap ply to any country where su ch provisio ns are in consiste nt with l ocal law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T WARRANTY OF AN[...]

Trademarks Lexmark, Lexmar k with diamond design , and MarkV ision are trad emarks of Lexmark Inte rnational, Inc., r egister ed in the United St ates and/or other countr ies. Mac and the Mac logo are trademarks of Apple In c., registered in the U.S. and oth er countries. PCL® is a registered trademark of the Hewlett-Packard Co mpany. PC L is Hewl[...]

Noise emission levels The following measurements were made in accordance with ISO 7779 and repor ted in conform ance with ISO 9296. Note: Some mo des ma y not apply t o your p roduct. 1-meter average sound pressure, dBA Printing 48 dBA Ready 16 dBA Values are subject t o change. See www.le xmark.com fo r current values. Waste from Electrical and El[...]

ENERGY STAR Any Lex mark product bea ring th e ENE RGY ST AR em blem o n the pr oduct or on a start -up scr een is cert ifi ed to c omply with Env ironmen tal Pro tectio n Agenc y (EPA ) ENE RGY STAR r equire ments as con figur ed when s hipped by Lexmar k. Temperature information Ambien t temper ature 15.6 to 32. 2°C (60 to 90°F ) Shipping and s[...]

DANGER - Invisible l aser radiat ion when cartr idges are remo ved and interlock defeated. Avoid e xposure to laser beam. PERIGO - Radi ação a laser invisí vel será l iberada se os cartuch os forem r emovidos e o lacre rompido. Evite a expos ição aos feix es d e laser. Opasnost - Ne vidljivo lase rsko zra č enje kada su kasete uklonjene i po[...]

Sleep Mode This product is design ed with an energy-saving mode called Slee p Mode . Th e Sleep Mode saves ener gy by lowering power co nsum ption d uring extend ed periods of inactiv ity. Th e Sle ep Mod e is aut omatic ally engage d afte r this produc t is not used for a sp ecified period of time, called the Sleep M ode Timeou t . Factory default[...]

Regulatory notices for wirel ess products This se ction co ntain s the fo llowing r egulat ory informat ion p ertain ing to wi rele ss prod ucts that co ntain trans mitter s, for exa mple, but n ot limit ed to, wirel ess ne twork c ards or pro ximit y card reade rs. Modular compon ent notice This pro duct may contai n the f oll owing mo dular compo[...]

Si le matériel (ou son ant enne d' émission) est insta llé à l'extér ieur, il doit faire l'ob jet d'une li cence. L'insta llateur de ce t équi pement radi o doi t veille r à ce que l' antenn e soit impl antée e t dirig ée de manièr e à n' émettr e aucun cha mp HF d épassant les lim ites fixée s pour [...]

Č esky S pole č nost Lexmark I nternational , Inc. tímto proh l ašuje, že výrobek tent o výrobek je ve shod ě se základními požadavky a další mi p ř íslušnými ustanoveními sm ě r nic e 1999/5 /ES. Dansk Lexmark Internationa l, Inc. erklærer herved, at dette produkt overholder de væsentlig e krav og øvri ge relevante krav i dir[...]

Slovensko Lexmark Internati onal, In c. izjavlja, da je ta izdelek v skladu z bistven imi zahtevami in ostalimi relevantni mi dolo č ili direkti ve 1999/5/ES. Svenska Härmed i ntygar Lexmark I nternational , Inc. att denna produkt står i överensstämmel se med de väsentliga egenskapskra v och övriga relevanta bestämme lser som fr amgår av d[...]

Replacement is not available to you if the produ ct you present for exchange is defaced, altered, in n eed of a repair not included i n warranty s ervice, da maged beyond repa ir, or if the p roduct is not free of a ll legal obligati ons, res trictions , liens, and encumbrances. As part of your warr anty se rvice and /or replacem ent, Lexm ark may [...]

T h i s i s t ru e e v e n if yo u a d v i se Le x m a r k or a R e ma r ke te r o f t h e p os s ib il i t y o f s uc h d am a ge s. L e x m a rk is no t l i ab l e f o r a ny claim by you based o n a thir d party c laim. This limit ation of r emedies al so appli es to cl aims agai nst any Supplier s and Remarketer s of Lexmar k. Lexmark's an[...]

Index Numerics 250 ‑ sheet tray loading 30 650 ‑ sheet d uo tray installi ng 18 loading 33 Symbol s [Color] cartridge low [88.xy] 139 [Color ] cartrid ge nearly low [88.xy] 139 [Color] cart ridge very low, [x] estimated pages remai n [88.xy] 139 [Type] imaging kit low [84.xy] 146 [Type] imagin g kit nearly low [84.xy] 147 [Type] imaging k it ve[...]

develo per unit repla cing 106, 116 display printer contr ol panel 10 displ ay troubl eshootin g printer d isplay i s blank 149 document s, printi ng from Mac intosh 51 from Wi ndows 51 E Eco ‑ Mode s ett ing 92 Embedde d Web Se rver 12 4 access ing 11 admini strator set tings 12 4 copying s ettin gs to o ther printer s 126 functi ons 1 1 modif y[...]

loading 250 ‑ sheet tray 30 650 ‑ sheet d uo tr ay 33 card st ock 34 envelopes 34 , 37 manual feeder 37 multipurpose feeder 34 transparencies 34 loading letterhead paper ori entati on 41 M Maintenanc e kit low [80.xy] 141 Maintena nce kit n early low [80.xy] 142 Maintena nce k it very lo w, [x] estimated pages remai n [80.xy] 142 manual feeder [...]

using g enuine Lexm ark 100 PCL Emul me nu 86 PDF men u 85 Pers onal Iden tific ati on Num ber method using 25 PostScr ipt m enu 86 power cord so cket 19 prepa ring to set up the printe r on an Et hernet ne twork 22 print i rregularities 163 print jo b cancel ing from t he printer control panel 53 cancel ing, from c omputer 53 print q uality replac[...]

Paper to o short [34 ] 143 Printer res tart. Check last job. 143 Rear USB port disabled [56] 144 Reinst all miss ing or u nrespo nsive [color] cartridge [31.xy] 144 Rel oad pr int ed page s in Tr ay [x] 144 Remove packaging material, check all 144 Replace [ color] cartr idge, 0 estima ted pages re main [88.xy] 144 Replace [color ] cartri dge, pr in[...]

shipping the prin ter 1 23 Slee p butt on printer contr ol panel 10 Sleep mode adjusting 93 Stand ard Networ k menu 67 Standard USB m enu 72 statement of vo latility 97 Stop bu tton printer contr ol panel 10 stor ing paper 47 suppl ies 102 streaked hor izontal lin es appear on prints 170 streake d vertica l lines appea r on prints 171 Substit ute S[...]

viewing repo rts 124 virtual dis play checking , using Embedde d Web Server 124 volatile me mory 97 erasing 97 volatili ty statement of 97 W waste toner bottle orderi ng 101 repla cing 102 Waste to ner bo ttle nearly fu ll [82.xy] 147 Webli nk server not se t up. Cont act syst em administ rator. 147 Wireless menu 71 wireless network configurat ion [...]