LG Electronics 37LD320H manual

Master TV Setup pages 1 1 – 14 Cloning Information pages 23 – 29 FTG Mode of Operation pages 30 – 40 EXPERIENCED INST ALLER Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. Lodging Guest Interactive Pro:Centric™ TVs © Copyright 201 1, LG Electronics U.S.A., Inc. P/N: 206-4186 (Rev [...]

2 206-4186 MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ W ARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER- SERVICEABLE P ARTS INSIDE[...]

3 206-4186 IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accor- dance with the manufacturer ’ s instructions. 8. Do not install near[...]

4 206-4186 IMPORT ANT SAFETY INSTRUCTIONS (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below . An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can com[...]

5 206-4186 T able of Contents S a f e t y W a r n i n g s ................................2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . .3 – 4 T a b l e o f C o n t e n t s ............................... 5 Commer cial Mode Overvi ew. . . . . . . . . . . . . . . . . . . . .6 – 7 S e t u p C h e c k l i s t ..............[...]

6 206-4186 Installation and Setup Checklist __ Unpack TV and all accessories. __ Install batteries in remote control. __ Install TV on VESA mount or stand. Note: It may be advisable to make all cable connections before installing on VESA mount or stand, as appropriate. Hardware Connections __ Install any additional hardware as appropriate to your i[...]

7 206-4186 Commercial Mode Overview (Cont.) Cloning Clo nin g ref ers to t he pro cess of captu rin g a M ast er TV Set up and t ran sferr ing it to a T arget TV (both TVs mus t b e in Pas s-thr oug h M ode). Th e M ast er TV’ s cl onabl e s etu p men u o ption s s hou ld be co nfigu red as par t o f the Ma ster TV S etu p. If th ere are fea ture[...]

8 206-4186 Pro:Centric TV Interactive Menu Features Important: Pro:Centric operation requires that Installer Menu items 098 PRO:CENTRIC and 1 19 DA T A CHANNEL be set appropriately and that the TV be in PPV or FTG Mode. The interactive Pro:Centric TV enables guests—from the comfort of their hotel rooms—to view and select from a complete listing[...]

9 206-4186 Pro:Centric Operation (Cont.) Pro:Centric Setup The Pro:Centric server provides the following functionality: • Remote management/administration (TV E-Z Installation): The Pro:Centric server Admin Client provides remote management/administration facilities for downloading splash screens and software/firmware updates as well as facilitie[...]

10 206-4186 Installer Remote Control T ypical Key Functions M E N U M U T E VOL CH P A G E R E T U R N INPUT T V ALARM TIMER 1 2 3 4 5 6 7 8 0 9 F L A S H B K P O R T A L ENTER G U I D E EXIT INFO EJEC T SAP RA TIO C C i NUMBER Buttons (0 - 9) & DASH Use to enter a prog ram numbe r or cha nne l. Das h is used for su b-c han nel numbe rs such as[...]

1 1 206-4186 Master TV Setup Thi s sec tio n des cri bes how to set up a Mast er TV for clon ing purp ose s whe n the T V is in Pass- throu gh Mod e. Note: Refer to FTG Mode information on pages 30 to 40 for details on entering FTG Mode and conguring/editing FTG Channel Map and FTG Installer Menu settings. Before Y ou Begin • Disconnect all Au[...]

12 206-4186 Master TV Setup (Cont.) T ypical Installer Menu Note: The Installer Menu header will vary depending on the TV you are setting up. Adjust the settings for these Installer Menu items. (Continued on next page) Use the TV setup menus to set the TV features to the desired configuration for the end user . PICT UR E A UDI O INP UT OPT ION TIM [...]

13 206-4186 Master TV Setup (Cont.) CHANNEL Enter Move (Continued from previous page) 3. Run Auto T uning. a) T o search for all available analog and digital channels, go to the Channel Menu, select the Auto T uning option, and follow the on-screen instructions. b) U se the Ch ann el Edit o pti on in the Ch annel Men u to e dit th e cha nne l l ine[...]

14 206-4186 (Continued from previous page) 5. (Optional) Add Custom Channel and Aux Input Labels: 2-5-4 + MENU Mode Note: 2-5-4 + MENU Mode enables you to add/edit channel icons and custom text labels in the PTC once the Master TV Setup has been transferred as described in the previous step. Ent er th e Inst aller Menu, and press 2-5 -4 + MENU on t[...]

15 206-4186 Installer Menu T ypical Installer Menu Use the Installer Menu to set up or change operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. xxLD 340H P TC INST ALLE R M ENU 000 IN ST ALLER SEQ 00 0 UPN 000- 000- 000-000 ASIC 20 [...]

16 206-4186 Installer Menu (Cont.) Installer Menu Items 000 through 071 Menu Item Function V alue Range Default V alue Brief Description of Function and Comments 000 INST ALLER SEQ 0 ~ 3 0 Leave default set to 0. 001 POWER MANAGE 0 ~ 7 0 Sets number of hours of no activity before automatic shutoff. 002 AC ON 0 / 1 0 Set to 1 to enable Auto T urn ON[...]

17 206-4186 Installer Menu Items 073 through 1 19 Menu Item Function V alue Range Default V alue Brief Description of Function and Comments 073 CH NOT A VBLE 0 / 1 0 If set to 1 and item 028 CH. OVERIDE is set to 0, “NOT A V AILABLE” message is displayed if user direct tunes a channel that is not in the favorite channel list. 075 REVERT CH 0 / [...]

18 206-4186 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INST ALLER SEQUENCE Species entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy . If set to[...]

19 206-4186 Installer Menu (Cont.) 015 - SLEEP TIMER If set to 1, the Sleep T imer feature may be used. If set to 0, the Sleep T imer is not available. 016 - EN TIMER (Enable On/Off Timers) If set to 1, the T imer function is available to the end user and enabled continuously . Set to 0 to disable On/Off timers. Note: Clock must be set in order for[...]

20 206-4186 Installer Menu (Cont.) 053 - DIS. CH-TIME (Disable Channel-Time) Set to 1 to disable the Channel-T ime display; Channel-Time display will not appear . Set to 0 to enable the Channel-Time display . 069 - EN. CH-T COL. (Enable Channel-Time Custom Color) Set to 1 to enable custom color for the Channel-T ime display . Set to 0 to disable cu[...]

21 206-4186 • 6 = Scaler Model RJPs: DVI Mode Enables RJP feature for use with reduced cable bundle models. In this mode, when an HDMI/DVI source is connected to the RJP , only digital video is expected via the HDMI cable. Analog audio is provided via separate cable, from the source, connect- ed to an RJP AUDIO IN. If no analog audio cable is con[...]

22 206-4186 Channel Icons / Custom T ext Labels (2-5-4 + MENU Mode) Changing a Channel’s Icon on the Master TV 1. Use Channel Up/Down to select the desired channel. 2. Use the Left/Right arrow keys to select the thin letter “ I ” on the Channel-T ime display . 3. Us e t he Up /Do wn arrow ke ys to sel ect the ico n wit h w hic h you wa nt to [...]

23 206-4186 Cloning Overview IMPORT ANT CLONING INFORMA TION The re ar e thre e di f fer ent proc edu res for clo nin g a Mas ter TV Setup , eac h with its ow n adva ntage s and lim ita tions (see al so “Cl oning Metho ds” on page 1 1): • Using a USB memory device • Using a TLL-1 100A clone programmer • Using a L T2002 clone programmer Ea[...]

24 206-4186 USB Cloning Procedure Learning / T eaching a Master TV Setup using a USB Memory Device USB Cloning Notes • Read the IMPORT ANT CLONING INFORMA TION on page 23 before beginning any cloning procedures. • Y ou may edit a lename as part of the Learning procedure; however , a le with edited contents will not be recognized. • It i[...]

25 206-4186 T each T o TV (T LL) xxLD340 H-UA000 01.TLL Return Enter USB Dow nload M enu Upgrade TV Softwa re Upgrade PTC So ftware T each T o TV (TL L) T each T o TV (FM A) Return Enter T each T o TV UPDA TING... Do n ot remo ve the USB fro m t he port ! Do not unplug! ! 50% T each Master TV Setup to T arget TV 1. Ensure the T arget TV is in Pass-[...]

26 206-4186 Clone Programmer Cloning Procedures (Cont.) Learning / T eaching a Master TV Setup using a TLL-1 100A Clone Programmer Learn Setup from Master TV 1. Ensure the Master TV is set up completely and in Pass-through Mode. 2. T une/set the TV to an analog channel or Aux input, and then, plug one end of the MPI cable into the TV MPI port. 3. T[...]

27 206-4186 (Optional) Set the Clock Set the time on a Master TV’ s cloc k. (If the tim e has alr eady been copied from a TV into the TLL-1 100A clone programmer , you can set the Master TV’ s clock by copying the time from the clone programmer .) The TL L-1 100A can copy the current time to both a Master TV and to the clone’ s intern al cloc[...]

28 206-4186 Learn Setup from Master TV 1. Ensure the Master TV is set up completely and in Pass-through Mode. 2. T une/set the TV to an analog channel or Aux input, and then plug one end of the MPI cable into the TV MPI port. 3. If there is a good connection after the L T2002 is connected to the TV MPI port, “THE CLONE HAS CONTROL OF THE TV” me[...]

29 206-4186 Clone Programmer Cloning Procedures (Cont.) Learning / T eaching a Master TV Setup using an L T2002 Clone Programmer (Cont.) (Continued from previous page) Learning usually takes about 90 seconds. “LEARNING IN PROGRESS” will be displayed on the screen while the L T2002 copies the Master Setup. When the Learning process is complete, [...]

30 206-4186 FTG Mode of Operation Overview FTG Mode via CPU or EBL FTG Mode enabl es Pro:I dio m dec rypti on and also all ows logi cal chan nel map pin g of physi cal chan nel s. As indicated in the introduction to this document, there are two separate and distinct methods for configuring LD320H/LD325H and LD340H/LD345H TVs for FTG Mode of operati[...]

31 206-4186 FTG Mode of Operation Overview (Cont.) PI CTUR E AU DI O IN PU T OP TI ON TI ME MY M ED IA CH AN NE L L OCK TV Setup Menus Shows that the TV is in Pass-through Mode . Function Menu Indicates the TV (CPU or EBL) is not in Pass-through Mode . While the TV is in FTG Mode, Installer Menu settings can be accessed as read-only . ABC ASP ECT R[...]

32 206-4186 FTG Mode via CPU Cre atin g an FM A Con g ur at ion Fil e us ing the F TG D evi ce C on g ura tion Appl ica tion This section describes how to create an FMA Conguration (.fma) le that can be saved to a USB memory device. In order to enable Pro:Idiom decryption, it is recommended that you create an FMA Conguration le us[...]

33 206-4186 FTG Mode via CPU (Cont.) 1. Pl ug the U SB mem ory d evi ce th at con tains th e FMA Co ng urati on le in to th e T arge t LD3 20H /LD32 5H or LD340 H/L D345H TV USB IN por t. 2. Press MENU on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is already in FTG Mode). 3. Us e t[...]

34 206-4186 Learn F rom TV (FM A) Select the le name an d press OK to start xx0BAL- PLA T200001.FMA Return Enter ► ► USB Dow nload M enu Upgrade TV Softwa re Upgrade PTC So ftware T each T o TV (TL L) T each T o TV (FM A) Learn F rom TV (TL L) Learn F rom TV (FM A) Return Enter Learn F rom TV UPDA TING... Do not unplug! ! 25% Note: It is hig[...]

35 206-4186 FTG Mode via CPU (Cont.) T ypical Installer Menu Note: The Installer Menu header will vary depending on the TV you are setting up. Use Channel Menu options to run Auto T uning and edit the channel lineup, as necessary . Adjust the settings for these Installer Menu items. 1 17 F ACT D EF AUL T 001 003 BAND /AFC 00X xxLD 340H P TC INST AL[...]

36 206-4186 AUDIO IN (RGB/DVI) RS-232C IN (SERVI CE ONL Y ) ..... .... VI DE O L/ MO NO - AU D IO- R A V IN 1 TV-LINK CFG GAME CONTROL/ MPI REMO TE CONT ROL OUT COMPONENT IN R L P B Y P R V I DE O A UD IO ANTENNA IN Laptop PC The foll owi ng st eps outl ine loca l FT G conf igura tio n of in div idu al TV EBL s usi ng a dir ect PC-t o-T V con nec t[...]

37 206-4186 FTG Channel Map Conguration Utility The FTG Cha nne l Ma p Conf igura tio n Uti lit y ena ble s you to build a Chan nel Map with lo gic al ch ann el num ber s. Note: W rite, Read, and Learn functions in the FTG Channel Map Configuration Utility are used for direct PC-to-TV FTG configuration of LD320H/LD325H and LD340H/LD345H TVs (FTG[...]

38 206-4186 FTG Device Conguration Application Utilities Overview (Cont.) DELETE Click to remove highlighted channel from FTG Channel Map. ADD After defining a new Logical Channel, click to add channel to the FTG Channel Map. FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s Data and the FTG Channel Map. EXIT C[...]

39 206-4186 WRITE Click to transfer the FTG Installer Menu settings to the EBL. FTG Device Conguration Application Utilities Overview (Cont.) CONFIGURA TION SETTINGS Select tabs for categories of Installer Menu items to set up TV . HOSPIT AL-GRADE TV ONL Y Set Hospital items on Installer Menu for hospital-grade TV models. FTG Installer Menu Con?[...]

40 206-4186 Note: The data referenced in the FMA Conguration List is only a snap- shot of the current FTG Channel Map and FTG Installer Menu settings when copied to the list. If you make any change(s) to the current data to be included in the FMA Conguration List, you will need to recopy Channel Map and Installer Menu settings to the FMA Con?[...]

41 206-4186 Remote Jack Pack Setup RJP Available? If you will use a Remote Jack Pack (RJP) in your system, set Installer Menu item 093 RJP A V AILABLE appropriately (for example, on a legacy model RJP: HDMI Mode, set RJP A V AILABLE to 001). See Installer Menu detailed descriptions for further information. TV Connections Make these connections ONL [...]

42 206-4186 Reference: Upgrading TV/PTC Software using a USB Memory Device Upgrading TV/PTC Software Before you begin, note that the software upgrade les must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. Also, ensure the USB device has been formatted with F A T format. Not e f or TV So ftwar e U pgr ad[...]

43 206-4186 Reference: Do wn loa di ng a Spl as h Sc ree n us ing a U SB Memo ry Devi ce Splash Screen Image File Guidelines • The splash screen image must be a baseline (not progressive) JPEG. • The image should be no larger than 1 MB. • The ideal size for the image is 1366 x 768 pixels or under . • The image le must be stored in a fold[...]

44 206-4186 Reference: Power Consumption Settings 26/32/37/42LD320H & 32/37LD325H The following tables assume that Installer Menu item 1 18 POWER SA VINGS is set to 003 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 100). Item 099 Back Lighting (Static) 26LD320H 32LD320H / 32LD325H 37LD320H / 37LD325[...]

45 206-4186 Reference: Power Consumption Settings (Cont.) 26/32/37/42LD340H & 26/32/37/42LD345H Item 099 Back Lighting (Static) 26LD340H / 26LD345H 32LD340H / 32LD345H 37LD340H / 37LD345H 42LD340H / 42LD345H Power Consumption (W atts) Percent Savings Power Consumption (W atts) Percent Savings Power Consumption (W atts) Percent Savings Power Con[...]

46 206-4186 Reference: TV Camport Auto Sense Operation The Camport Auto Sense function is enabled when: 1. Installer Menu item 034 CAMPOR T EN is set to 1 AND 2. In sta ller Men u ite m 040 AUTO CAM POR T is en abl ed (1 ). Selectable : Can be accessed with INPUT key , direct access, etc. Auto Sense : TV switches to this input when connector is ins[...]

47 206-4186 Reference: TV Aux Input Configuration DIRECT ACCESS T uning TV ENABLE MPI DA T A ST ART AUX SOURCE ASSIGN- MENT Installer Menu MPI DA T A ST A TUS TYPE 0x41 SOURCES ENABLED (R/W) DA T A ST A TUS TYPE 0xD2 CURRENT A V SOURCE (R) DA T A ST A TUS TYPE 0x 0D AUX SOUR CE (R) OLD_ OCV = 0 OLD_ OCV = 1 Source Input Source Mode Number Labeling [...]

48 206-4186 Reference: b -LAN Setup & Overview A b -LAN enabled head end device, such as an LG FMA-LG101, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b -LAN module to receive communication from the head end device. At this point, if it [...]

49 206-4186 Reference: RJP Model List and Input Auto-sensing Hierarchy RJP Model List Legacy Models Scaler Models RJP-101M N/A RJP-101ML N/A RJP-1 10F RJP-210F RJP-1 10FW RJP-210FW RJP-1 10W RJP-210W RJP-1 10WBR RJP-210WBR RJP-1 10S RJP-210S RJP-120G RJP-220G RJP-120T RJP-220T RJP-201B RJP-301B RJP-202B RJP-302B RJP Input Auto-sensing Hierarchy Pri[...]

50 206-4186 This section describes how to reset factory defaults either on a single TV that is currently in Pass-through Mode or on multiple TVs that are currently in FTG Mode. Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults also resets the TV to Pass- through Mode. Installer Menu Item 1 17 F ACT DEF AUL T If the TV [...]

51 206-4186 UPDA TE RESET AUDIO IN (RGB/DVI) RS-232C IN (SERV ICE ONL Y ) ..... .... .......... 2 1 HDMI /DVI IN RJP VI DEO L/ MON O -A UD IO - R A V IN 1 RGB IN (PC) ..... ..... ..... TV-LINK CFG GAME CONTROL/ MPI .......... REMO TE CO NTRO L OUT SPEA KER OUT 8 HDMI COMPONENT IN R L P B Y P R V ID EO A UD IO ( ) ANTENNA IN Reference: LD320H/LD325H[...]

52 206-4186 Reference: Side Connections Panel / RF Antenna & MPI Connections A V IN 2 L/MONO -AUDIO- R VIDEO USB IN USB IN Insert USB memo ry device for software updates, cloning purpos es, FTG Mode via CPU config uratio n, picture/ music entert ainmen t, etc., as applicable . Antenna or CA T V ANTENNA IN MP I RF Antenna & MPI Connections S[...]

53 206-4186 T roubleshooting General T roubleshooting Some Quick and Easy T ips for Resolving Problems Symptom Possible Cause(s) Possible Solution(s) Installation Cannot direct enter channel number . (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). If Installer Menu item 028 CH. OVERID[...]

54 206-4186 Controller Quick Check ST A TUS LED on PTC Board blinking? Plug into AC Power outlet. TV connected to AC Power? Bad TV Y es No No Y es Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV . POWER LED lit? No Y es Press POWER on LG Installer Remote. TV responded? No Y es TV responded? No [...]

55 206-4186 T roubleshooting (Cont.) Commercial Mode Check / FTG Operation T roubleshooting TV turned ON? Y es No Press POWER on Installer Remote. TV is not in Commercial Mode. Call T echnical Support for assistance. TV is in Commercial Mode. No On-screen menu display no longer toggles? Y es Press MENU repeatedly as if to access the Installer Menu.[...]

56 206-4186 Cauti on: Do not conne ct a clon e pro gramm er to a PPV c ard in stall ed in the Maste r or T arget T Vs. Also, if the TV is i n Lod geNet PPV Mode (check with the site admin istra tor if you are not c ertai n), d o not connec t a c lone progr ammer to the GA ME CO NTROL /MPI port. Eithe r of t hese actio ns wi ll damag e the clone pro[...]

57 206-4186 75 OHM RF CABLE The wire that comes from an off-air antenna or cable service provider . The end looks like a hex-shaped nut with a wire through the middle. It screws onto the Antenna/Cable threaded jack on the back of the TV . 300 TO 75 OHM ADAPTER A small device that connects a 2-wire 300 ohm antenna to a 75 ohm RF jack. It is usually [...]

58 206-4186 Document Revision History / Notes Notes Document Revision History Date Description May 201 1 Revision A: New document November 201 1 Revision B: LD320H/LD325H models added to document, also updates for external MPI control Product documentation is available online at: www.LGsolutions.com/products . From the Products page, select TVs, Sy[...]

206-4186 Revision B © Copyright 201 1, LG Electronics U.S.A., Inc. For Customer Support/Service, please call: 1-888-865-3026 www .LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. b -LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or[...]