Linear DVS-2400 manual

R A-2400 REMO TE ACCESS SOF T W ARE Reference Manual for Pr ogramming the D VS-1200, D VS-2400, DU AL-824 & D VS-2408 Super vised W ireless Secur ity Systems WRITER’S NO TE: This pub lication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporate[...]

T ABLE OF CONTENT S 1. GENERAL INFORMA TION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 SOFTW ARE DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

1 1 . 1 SOFTW ARE DESCRIPTION What is the RA-2400 Remote Access Soft ware? The RA-2400 Remote Access software is a communications prog ram designed to work with Linear’ s D VS Supervised Wireless Security Systems and other Linear products. The softw are runs on an IBM PC or compatible computer and connects to the console through the standard tele[...]

2 1 .2 S Y STEM RE QUIREMENT S Minimum System Requirements: IBM compatible 486 personal computer with 8 Mb RAM Windows 95/98/NT/ME/XP/2000 oper ating systems V GA monitor Name brand modem that is capab le of 300 baud (BELL 103 compatible) Hard disk drive with 10 Mb a vailab le space for the softw are plus 18K av ailable space f or each Account Pro?[...]

3 1 .3 PROG RAMMING OUTLINE Use the f ollowing programming outline to guide y ou through the steps required to set up the RA-2400 software and progr am a D VS-2400 Console. Many of the programming options a vailab le in the RA-2400 program can be left in their def ault settings, and do not need to be changed f or most installations. 1. SETUP RA-240[...]

4 1 .4 PROG RAM INST ALL A TION The RA-2400 Remote Access Program softw are is supplied on a CD- ROM. The installation program will create a directory on your hard disk drive. Be sure that you ha ve at least 10 megab ytes free on the hard disk f or the program and any Account Profi le fi les that you create. T o Install the Remote Access P rogram[...]

5 1 .5 TESTING THE MODEM Bef ore you run the Remote Access Program, be sure that the computer is running correctly and that the modem is installed and working properly . T o T est the Modem: Windows Control P anel can be used to test the modem and determine what COM por t it is connected to . ✦ Press ST ART , SETTINGS , CONTROL P ANEL. Double-cli[...]

6 2. O VERVIEW 2.1 ST ARTING THE PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.2 NEW WINDO W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3 MENU BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.4 ACCOUNT PROFILE WINDO W O VERVIEW . . . . . . . . . . . . . . . . . 10 ☞ NOTE: Exper i[...]

7 2. 1 ST ARTING THE PROGRAM T o Run the P rogram: ✦ Press ST ART , point to PR OGRAMS, RA2400 and clic k on RA2400. 2.2 NEW WINDO W PURPOSE: T o select an Account Profi le template f or the type of unit being programmed. USER RESPONSE: ✦ Select D VS-2400/2408 (with the correct Console fi rmware v ersion number). ✦ Press OK. The RA-2400 pro[...]

8 2.3 MENU BAR PURPOSE: T o provide access to each of the progr ams sub-menus. The sub-menus that can be accessed from this menu are: File NEW T o select an Account Profi le template for the type of unit being programmed. OPEN Loads a sav ed Account Profi le into the RA-2400 workspace. Mul- tiple Account Profi les can be open at the same time in[...]

9 2.3 MENU BAR (CONTINUED) VIE W TOOL BAR When check ed, the tool bar is display ed. NO TE: The tool bar can be turned into a re-sizable fl oating tool bar window b y dragging it out of its dock ed location at the top of the workspace. The tool bar accesses many of the popular menu items . Hov er the mouse pointer ov er the tool bar button to see [...]

10 2.4 ACCOUNT PROFILE WINDO W O VERVIEW PURPOSE: T o enter data and make changes to an Account Profi le and customize it f or a specifi c installation. MENU TREE Used for selecting the v arious data entr y fi elds in the Account Profi le. Clic king on the plus (+) symbols expands the br anches of the menu tree. Clicking on the minus (-) symbol[...]

11 3. COMMUNICA TIONS SETUP 3.1 COM PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2 SPEAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.3 CONNECTION OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3.4 MODEM INITIALIZA TION STRING . . . . . . . . . . . . . . . . . . . . [...]

12 3. 1 COM POR T PURPOSE: T o select which communications (COM) por t the modem is connected to . USER RESPONSE: ✦ Click on the COM por t number ( 1 , 2 , 3 , or 4 ) that the modem is connected to . ☞ NOTE: See the TESTING THE MODEM Section (1.5) of this manual f or deter mining the proper COM por t number . 3.2 SPEAKER PURPOSE: T o set how th[...]

13 3.3 CONNE C TION OPTIONS PURPOSE: T o choose how the modem will connect to the D VS-2400 Console. Remote Dialing dials a telephone number with the method chosen (tone or pulse) to connect with the Console ov er a standard telephone line. Local Cable Connection does not dial a telephone n umber , but communicates with the Console wired directly t[...]

14 3.4 MODEM INITIALIZA TION STRING PURPOSE: Used to choose whether the def ault or a custom initialization “string” is sent to confi gure the modem ( a “string” is a series of characters that are commands f or the modem ). Modem’ s use initialization strings to setup their speed, data type, and other options . The RA-2400 sends the init[...]

15 4. CREA TING A CUST OM ACCOUNT PROFILE 4.1 NEW WINDO W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 4.2 CUSTOMER INFORMA TION . . . . . . . . . . . . . . . . . . . . . . . . . 17 4.3 CONSOLE ACCESS CODES . . . . . . . . . . . . . . . . . . . . . . . . . 18 4.4 CONSOLE ARM/DISARM. . . . . . . . . . . . . . . . . . . . . . . [...]

16 4. 1 NEW WINDO W PURPOSE: T o select an Account Profi le template f or the type of unit being programmed. USER RESPONSE: NEW ✦ Click on NEW icon on tool bar or select NEW from the FILE menu. ✦ Select D VS-2400/2408 (with the correct Console fi rmware v ersion number). ✦ Click OK. The new Account Profi le will appear as a star ter templa[...]

17 4.2 CUST OMER INF ORMA TION PURPOSE: F or enter ing customer inf or mation specifi c to the installation for the Account Profi le. USER RESPONSE: CUSTOMER ☞ NOTE: All fi elds are optional and do not ha ve to be fi lled in. This inf or mation is not sent to the Console. ✦ Enter a CUSTOMER ID f or the installation. ✦ Enter the customers [...]

18 4.3 CONSOLE ACCESS CODES PURPOSE: T o install a Master Access Code and up to 5 Restricted Access Codes, a Duress Code, and a P age Aler t Code. CODE DEFINITIONS: MASTER ACCESS CODE ✦ Allows ar ming and disarming the Console. Allows access to all progr amming options. RESTRICTED ACCESS CODE ✦ Allows ar ming and disarming the Console. Allows e[...]

19 4.4 CONSOLE ARM/DISARM PURPOSE: T o select which modes any remote arm/disar m transmitters will s witch to . Also f or selection of fi ve arm/disar m options. USER RESPONSE: ARM/DISARM ✦ T OGGLE-ARM TO: Select either HOME or A W A Y to choose the mode that any remote arm/disar m transmitters will arm the Console to. ✦ T OGGLE-DISARM TO: Sel[...]

20 4.5 CONSOLE ENTR Y/EXIT PURPOSE: T o select dela y times and other options for the Console’ s exit and entry dela ys. USER RESPONSE: ENTRY/EXIT ✦ ENTR Y DELA Y : T o change the entr y delay , enter a dela y time from 20 to 255 seconds. ✦ EXIT DELA Y : T o change the exit dela y , enter a delay time from 20 to 255 seconds. ✦ BEEP DURING E[...]

21 4.6 CONSOLE AL ARMS PURPOSE: F or setting the wa y the burglar y , emergency and fi re sirens w ork. Also sets the options f or the home-automation output dur ing and after alarms. USER RESPONSE: ALARMS ✦ BURGLAR Y ALARM: Select SILENT to disable the b urglar y siren or select SIREN FOR SET TIME for a timed siren after activ ation. With timed[...]

22 4. 7 CONSOLE HOME-AUT OMA TION OUTPUT PURPOSE: F or setting the wa y the home-automation output functions. USER RESPONSE: HOME AUTOMA TION-OUTPUT ✦ WHEN TRIGGERED: Select T OGGLES to cause the home-automation output to s witch between on & off with each activation. Select A CTIVE FOR SET DURA TION f or a timed home-automation output and en[...]

23 4.8 CONSOLE AUDIO PURPOSE: T o select how the V oice Board operates . NO TE: The Model VB-2 (for 2-way audio) or VB-3 V oice Board must be installed to use these options . Selects the audio mode f or monitoring with the Console’ s microphone and communicating through the Console’ s speak er to the subscriber. Controls the human voice prompts[...]

24 4.9 SENSORS PURPOSE: T o displa y and edit sensors installed in the Console’ s memor y . Up to 24 sensors ma y be installed, each with its own type, restore and supervision options. The status of the sensor selected is also display ed. ☞ NOTE: T o display and edit sensors installed in the Console , the sensor data must fi rst be receiv ed f[...]

25 4.9 SENSORS (CONTINUED) PERIMETER: Sensor will instantly trigger the burglary siren and repor t the burglary code to the Central Station in Home or A way Mode . Sensor will sound chime in Chime Mode . ENTR Y/EXIT: Sensor uses the e xit/entr y delay and can trigger the b urglar y siren and repor t the burglary code to the Central Station in Home [...]

26 4. 1 0 COMMUNICA T OR MAIN PURPOSE: F or confi guring the Console’ s communicator f or mat, dialing method, remote access pass word, dialing delay , and auto ans wer options. USER RESPONSE: COMMUNICA TOR MAIN ✦ Check the ON box to enable the comm unicator in the Console. ☞ NO TE: Y ou may want to turn the communicator off while testing th[...]

27 4. 1 1 COMMUNICA TOR ROUTING AND NUMBERS PURPOSE: F or confi guring the Console’ s communicator account number , trouble repor t routing, and telephone numbers. USER RESPONSE: ACCOUNT NUMBERS ✦ Enter a four digit account number f or the communicator f or mat used. TROUBLE REPORT ROUTING ✦ Select TROUBLE REPORTS TO PRIMAR Y AND SECOND ARY [...]

28 4. 1 2 COMMUNICA T OR ENABLED REPORT S PURPOSE: F or confi guring the Console condition repor ting options. USER RESPONSE: ENABLED REPORTS ✦ FORCE-ARM: Check this bo x to cause the communicator to report arming of the Console to Aw ay Mode with an open and b ypassed sensor . ✦ CONSOLE TROUBLE: Chec k this box to report low Console backup ba[...]

29 4. 1 3 COMMUNICA T OR 4 BY 2 F ORMA T ☞ NOTE: Section 4.13 per tains to the 4 by 2 communicator f or mat only . PURPOSE: F or confi guring how the 4 by 2 f ormat will repor t to the Central Station. General repor ting or P oint-to-P oint reporting methods are availab le for the 4 by 2 f ormat. GENERAL REPORTING: General reporting can send fi[...]

30 4. 1 3. 1 4 B Y 2 POINT-T O-POINT AL ARM CODES PURPOSE: T o view and edit the 24 sensor/z one alar m repor t codes. ☞ NOTE: 4 by 2 P oint-to-P oint Repor ting must be selected (see Section 4.13) f or these codes to repor t. USER RESPONSE: ZONE CODES ✦ Enter a new two-digit alarm code for an y sensor/zone that needs to be changed. ☞ NOTE: E[...]

31 4. 1 3.2 4 B Y 2 POINT-T O-POINT TROUBLE CODES PURPOSE: T o view and edit the 24 sensor/z one trouble repor t codes. ☞ NOTE: 4 by 2 P oint-to-P oint Repor ting must be selected (see Section 4.13) f or these codes to repor t. USER RESPONSE: ZONE CODES ✦ Enter a new two-digit troub le code for an y sensor/zone that needs to be changed. ☞ NOT[...]

32 4. 1 3.3 4 B Y 2 POINT-T O-POINT ARMING (CLOSING) CODES PURPOSE: T o view and edit the f orce arming repor t code. This repor t is sent when f orce ar m is enabled (Section 4.12) and the system is armed with any open sensors that hav e been bypassed. ☞ NOTE: With either reporting method, the force arming code is the same. USER RESPONSE: ACCESS[...]

33 4. 1 3.4 4 B Y 2 POINT-T O-POINT DISARMING (OPENING) CODES PURPOSE: T o view and edit the duress report code. This repor t is sent when the system is armed or disar med using the duress access code. ☞ NOTE: With either reporting method, the duress code is the same. USER RESPONSE: ACCESS CODES (OPEN) ✦ DURESS: Enter a new tw o-digit duress co[...]

34 4. 1 3.5 4 B Y 2 CONSOLE AL ARM CODES PURPOSE: T o view and edit the fi ve Console report codes. These codes are sent f or Console ev ents such as the Console emergency button, fi re b utton, Console low battery and batter y restore. The cancel report occurs when the Console is disarmed dur ing an alar m. ☞ NOTE: These repor t codes are sent[...]

35 4. 1 3.6 4 B Y 2 G ENERAL AL ARM CODES PURPOSE: T o view and edit the f our general alarm codes and the general trouble code. ☞ NOTE: 4 by 2 General Reporting must be selected (see Section 4.13) f or these codes to repor t. USER RESPONSE: 4 BY 2 GENERAL ALARM CODES ✦ Enter a new one or two-digit repor t code for an y general alarm code that [...]

36 4. 1 4 ADEMCO CONT AC T-ID REPORT CODES The Ademco Contact-ID repor ting codes are pre-defi ned and cannot be changed. These repor ting codes are provided as ref erence. The Ademco Contact-ID e xtended repor t codes indicate the sensor number that triggered the ev ent. Console e vents report with a “000” e xtended code. ☞ NOTE: Ademco Con[...]

37 5. SENDING AND RE CEIVING CONSOLE D A T A 5.1 ACCESSING THE SEND/RECEIVE WINDOW . . . . . . . . . . . . . . . . 38 5.2 CHOOSING AN ACCOUNT PROFILE . . . . . . . . . . . . . . . . . . . . 39 5.3 CONNECTING T O A CONSOLE . . . . . . . . . . . . . . . . . . . . . . . 40 5.4 SENDING DA T A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

38 5. 1 ACCESSING THE SEND/RE CEIVE WINDOW PURPOSE: F or enter ing data required to connect to a D VS-2400 Console and to control the connection. Monitors the status of the communication between the RA-2400 and the D VS-2400. USER RESPONSE: ✦ An Account Profi le fi le m ust be open before the Send/Receiv e window can be accessed. Use the OPEN..[...]

39 5.2 CHOOSING AN ACCOUNT PROFILE PURPOSE: F or selecting which Account Profi le open in the workspace will be used when connecting to a Console. The Account Profi le selected automatically fi lls in the Console’ s Phone Number and P assword Fields using inf or mation already entered in the profi le (see Section 2.4). USER RESPONSE: CHOOSE A[...]

40 5.3 CONNE C TING T O A CONSOLE PURPOSE: Causes the RA-2400 to connect to the D VS-2400 Console. The RA-2400 will tr y to connect to the Console either locally or remotely , depending on the Communications Setup (see Section 3.3). ☞ NOTE: The Communications Setup can be revie wed b y pressing the COMM SETUP ... button in the Send/Receiv e windo[...]

41 5.3 CONNE C TING T O A CONSOLE (CONTINUED) CONNECTING LOCALL Y ✦ V er ify that the modem’ s LINE jack is connected to the Console’ s T&R T erminals with a cable. ✦ V er ify that the Console is in T est Mode. ✦ Click the CONNECT button. The Communication Status area will show the progress of the connection. W AIT UNTIL THE TIMEOUT T[...]

42 5.4 SENDING D A T A PURPOSE: F or transferring data from an Account Profi le to a D VS-2400 Console. ☞ CA UTION: Receiving the data from the Console will ov erwr ite the data in the Account Profi le. If you ha ve made changes to the Account Profi le, sa ve the profi le , then send the profi le to the Console bef ore receiving the data int[...]

43 5.5 RE CEIVING D A T A PURPOSE: F or transferring data from a D VS-2400 Console to an Account Profi le. ☞ CA UTION: Receiving the data from the Console will ov erwr ite the data in the Account Profi le. USER RESPONSE: RECEIVING ✦ Click the RECEIVE D A T A FROM CONSOLE b utton. The Communications Status area will indicate the progress and s[...]

44 5.6 CHANGING THE CONSOLE’S MODE PURPOSE: T o remotely view and change the oper ating mode of the Console. USER RESPONSE: ARMING MODE ✦ View the current operating mode of the Console in the ARMING MODE displa y area. ✦ T o change the current operating mode of the Console, select the desired mode button ( OFF , CHIME , HOME , or AWA Y ) in t[...]

45 5. 7 DISCONNE C TING FROM THE CONSOLE PURPOSE: T o end the programming session and disconnect the modem from the Console. USER RESPONSE: DISCONNECTING ✦ When fi nished communicating with the Console, clic k on the DISCONNECT button. The Communications Status area will show Not Connected when the Console has been disconnected. DISCONNECT BUTT [...]

46 5.8 CLOSING RA-2400 PURPOSE: T o sav e the active Account Profi le(s) and quit the RA-2400 program. USER RESPONSE: ✦ F rom the FILE menu, choose EXIT . ✦ T o sav e while exiting, in the SA VE CHANGES? window clic k YES . If the active Account Profi le is the def ault template, select a location and new name for the fi le and clic k SA VE [...]