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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Linksys WAG54GP2. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Linksys WAG54GP2 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Linksys WAG54GP2 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Linksys WAG54GP2, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Linksys WAG54GP2 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Linksys WAG54GP2
- nombre de fabricante y año de fabricación del dispositivo Linksys WAG54GP2
- condiciones de uso, configuración y mantenimiento del dispositivo Linksys WAG54GP2
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Linksys WAG54GP2 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Linksys WAG54GP2 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Linksys en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Linksys WAG54GP2, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Linksys WAG54GP2, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Linksys WAG54GP2. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Model No . ADSL Gatew ay Wir eless- G W A G54GP2 (EU/LA) User Guide WIRELESS GH z 2.4 802.11g with 2 Phone Ports[...]
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Wireless-G ADSL Gatewa y with 2 Phone P orts Copyright and T r ademarks Specifications are subject to change without notice . L inksys is a registered trademark or trademark of Cisco Systems, Inc . and/or its affiliates in the U.S . and certain other countries. Co pyright © 200 6 Cisco Systems, Inc . All rights reserved. Other brands and product n[...]
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Wireless-G ADSL Gatewa y with 2 Phone P orts Table of Contents Chapter 1: Planning Your Network 1 The Gateway’s Functions 1 IP Addresses 1 What is a VPN? 2 Why do I need a VPN? 4 Chapter 2: Getting to Know the Wireless-G ADSL Gateway with 2 Phone Ports 6 The Back Panel 6 The Front Panel 7 Chapter 3: Connecting the Wireless-G ADSL Gateway 8 Overvi[...]
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Wireless-G ADSL Gatewa y with 2 Phone P orts Suggest a Rating 74 Using the Parental Control Service 74 Appendix A: Troubleshooting 77 Common Problems and Solutions 77 Frequently Asked Questions 85 Chapter 6: Wireless Security 91 Important Information for Wireless Products 91 Appendix B: Configuring IPSec between a Windows 2000 or XP Computer and th[...]
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Wireless-G ADSL Gatewa y with 2 Phone Ports List of Figures Figure 1-1: Network 1 Figure 1-2: Computer-to-VPN Gateway 3 Figure 1-3: VPN Gateway-to-VPN Gateway 4 Figure 2-1: Back Panel 6 Figure 2-2: Front Panel 7 Figure 3-1: Connecting your networking devices 9 Figure 3-2: Connecting your ADSL line 9 Figure 3-3: Connecting your phones 9 Figure 3-4: [...]
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Wireless-G ADSL Gatewa y with 2 Phone Ports Figure 4-22: Wireless Tab - Advanced Wireless Settings 33 Figure 4-23: Security Tab - Firewall 34 Figure 4-24: Security Tab - VPN 35 Figure 4-25: VPN Settings Summary 35 Figure 4-26: Auto Key Management 36 Figure 4-27: Manual Key Management 36 Figure 4-28: System Log 37 Figure 4-29: Advanced VPN Tunnel Se[...]
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Wireless-G ADSL Gatewa y with 2 Phone Ports Figure 5-2: Access Restrictions Tab - Parental Control 57 Figure 5-3: Linksys Service Agreement 58 Figure 5-4: Sign Up 58 Figure 5-5: Purchase Service 59 Figure 5-6: Connecting to the Parental Control Service 60 Figure 5-7: Congratulations 60 Figure 5-8: Parental Controls Login 61 Figure 5-9: Support Cent[...]
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Wireless-G ADSL Gatewa y with 2 Phone Ports Figure 5-35: Right-Click Tray Icon 76 Figure 5-36: Re-activate Tray Icon 76 Figure C-1: Local Security Screen 95 Figure C-2: Rules Tab 95 Figure C-3: IP Filter List Tab 95 Figure C-4: IP Filter LIst 96 Figure C-5: Filters Properties 96 Figure C-6: New Rule Properties 96 Figure C-7: IP Filter List 97 Figur[...]
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Wireless-G ADSL Gatewa y with 2 Phone Ports Figure E-1: Upgrade Firmware 107[...]
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1 Chapter 1: Planning Your Netw ork The Gateway’s Functions Wireless-G ADSL Gatewa y with 2 Phone P orts Chapter 1: Planning Y our Network The Gatewa y’ s Functions A Gateway is a network device that connects two networks. This Gateway connects your local network, or the g roup of computers in your home or office , to the Internet. The Gateway [...]
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2 Chapter 1: Planning Your Netw ork What is a VPN? Wireless-G ADSL Gatewa y with 2 Phone P orts Since you use the Gateway to share your DSL Internet connection, contact your ISP to find out if they have assigned a static IP address to your account. If so, you will need that static IP address when configuring the Gateway . Y ou can get that infor ma[...]
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3 Chapter 1: Planning Your Netw ork What is a VPN? Wireless-G ADSL Gatewa y with 2 Phone P orts There are two basic w ays to create a VPN connection: • VPN Gateway to VPN Gateway • Computer (using VPN client software that supports IPSec) to VPN Gateway The VPN Gateway creates a “tunnel” or channel between two endpoints, so that data transmi[...]
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4 Chapter 1: Planning Your Netw ork Why do I need a VPN? Wireless-G ADSL Gatewa y with 2 Phone P orts VPN Gateway to VPN Gatew ay An example of a VPN Gateway-to-VPN Gateway VPN would be as follows. At home , a telecommuter uses his VPN Gateway for his always-on Internet connection. His Gatew ay is configured with his office's VPN settings. Whe[...]
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5 Chapter 1: Planning Your Netw ork Why do I need a VPN? Wireless-G ADSL Gatewa y with 2 Phone P orts 2) Data Sniffing Data “sniffing” is a method used by hackers to obtain network data as it travels through unsecured networks, such as the Internet. T ools for just this kind of activity , such as protocol analyzers and network diagnostic tools,[...]
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6 Chapter 2: Getting to Know the Wireless-G ADSL Gateway with 2 Pho ne Ports The Back Panel Wireless-G ADSL Gatewa y with 2 Phone P orts Chapter 2: Getting to Know the Wireless-G ADSL Gateway with 2 Phone Ports The Back P anel The Gateway’ s ports, where a network cable is connected, are located on the back panel. The Gateway’s Reset button is [...]
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7 Chapter 2: Getting to Know the Wireless-G ADSL Gateway with 2 Pho ne Ports The Front Panel Wireless-G ADSL Gatewa y with 2 Phone P orts The Front P anel The Gateway's LEDs, where information about network activity is displayed, are located on the front panel. Po w e r Green. The P ower LED lights up when the Gateway is po wered on. Ethernet [...]
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8 Chapter 3: Connecting the Wireless-G ADSL Gateway Overview Wireless-G ADSL Gatewa y with 2 Phone P orts Chapter 3: Connecting the Wireless-G ADSL Gateway Overview The Gateway’ s setup consists of more than simply plugging hardware together . Y ou w ill have to configure your networked computers to accept the IP addresses that the Gateway assign[...]
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9 Chapter 3: Connecting the Wireless-G ADSL Gateway Wired Connectio n to a Computer Wireless-G ADSL Gatewa y with 2 Phone P orts Wired Connection to a Computer 1. Before you begin, make sure that all of your network’ s hardware is powered off , including the Gateway and all computers. 2. Connect one end of an Ethernet network cable to one of th e[...]
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10 Chapter 3: Connecting the Wireless-G ADSL Gateway Wireless Connection to a Co mputer Wireless-G ADSL Gatewa y with 2 Phone P orts Wireless Connection to a Computer If you want to use a wireless connection to access the Gateway , follow these instructions: 1. Before you begin, make sure that all of your network’s hardw are is powered off , incl[...]
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11 Chapter 4: Configuring th e Gateway Overview Wireless-G ADSL Gatewa y with 2 Phone P orts Chapter 4: Configuring the Gateway Overview Follow the steps in this chapter and use the Gateway’ s w eb-based utility to configure the Gateway . This chapter will describe each web page in the Utility and each page’s key functions. The utility can be a[...]
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12 Chapter 4: Configuring th e Gateway Overview Wireless-G ADSL Gatewa y with 2 Phone P orts Security • Firewall. This screen contains Filters and Block W AN R equests. F ilters block specific internal users from accessing the Internet and block anonymous Inter net requests. • VPN. T o enable or disable IPSec , PPPoE, L2TP , and/o r PPTP Pass-t[...]
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13 Chapter 4: Configuring th e Gateway How to Access the Web-based Utility Wireless-G ADSL Gatewa y with 2 Phone P orts • Reboot. From this screen, you can reboot the Gateway . Status • Gateway . This screen provides status information ab out the Gateway . • Local Network. This provides status information about the local network. • Wireless[...]
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14 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The Setup T ab The Basic Setup T ab The first screen that appears is the Basic Setup tab . This tab allows you to change the Gatew ay's general settings. Change these settings as described here and click the Save Setting s button to save your chan[...]
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15 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts RFC 1483 Bridged VC Settings . Y ou will configure your Virtual Circuit (VC) settings in this section. • Multiplexing. Select LLC or VC , depending on your ISP . • QoS T ype. Select from the drop-down menu: CBR (Continuous Bit Rate) to specify fixe[...]
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16 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts IP Settings . Follow the instructions in the section for your type of encapsulation. Select Obtain an IP Address Automatically if you are connecting through a dynamic IP address. If you are required to use a permanent (static) IP address to connect to [...]
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17 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts RFC 1483 Routed VC Settings . Y ou will configure your Virtual Circuit (VC) settings in this section. • Multiplexing. Select LLC or VC , depending on your ISP . • QoS T ype. Select from the drop-down menu: CBR (Continuous Bit Rate) to specify fixed[...]
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18 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts IP oA If you are required to use IPoA (IP over A TM), then select IPoA. VC Settings . Y ou will configure your Virtual Circuit (VC) settings in this section. • Multiplexing. Select LLC or VC , depending on your ISP . • QoS T ype. Select from the dr[...]
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19 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts RFC 2516 PPP oE VC Settings . Y ou will configure your Virtual Circuit (VC) settings in this section. • Multiplexing. Select LLC or VC , depending on your ISP . • QoS T ype. Select from the drop-down menu: CBR (Continuous Bit Rate) to specify fixed[...]
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20 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts PPP oE Settings . Follow the instructio ns in the section for your type of encapsulation. • PPPoE Session. Configure the Service Name, User Name , and Password settings provided by your ISP . Enter the domain name in the Match Domain Name field. Conn[...]
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21 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts RFC 2364 PPP oA VC Settings . Y ou will configure your Virtual Circuit (VC) settings in this section. • Multiplexing. Select LLC or VC , depending on your ISP . • QoS T ype. Select from the drop-down menu: CBR (Continuous Bit Rate) to specify fixed[...]
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22 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Bridged Mode On ly If you are using your Gateway as a bridge , which makes the Gateway act like a standalone modem, select Bridged Mode On ly . All NA T and routing is disable d in this mode . VC Settings . Y ou will configure your Virtual Circuit (VC)[...]
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23 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts DNS Proxy If the PCs on your network are enabled with DNS, enable the DNS Proxy to fowar d the DNS entries. Optional Se ttings Some of these settings may be required by your IS P . Verify with your ISP before making any changes. Host Name/Domain Name .[...]
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24 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts AutoDetect LA N DHCP Ser ver . If you want the Gateway to automatically detect a DHCP server on the local network, then select the Enable radio button. (When this feature is enabled, the DHCP Rela y radio b utton for the Local DHCP Server setting w ill[...]
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25 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The DDNS T ab The Gateway offers a Dynamic Domain Name System (DDNS) feature . DDNS lets you assign a fixed host a nd domain name to a dynamic Internet IP address. It is useful when you are hosting your own website , FTP server , or other server behind[...]
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26 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Advanced Routing T ab The Advanced Routing screen allows you to configure t he d ynamic routing and static routing settings. Advanced Routing Operat ing Mode . NA T is a security feature that is enabled by default. It enables the Gateway to translate I[...]
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27 Chapter 4: Configuring th e Gateway The Setup Tab Wireless-G ADSL Gatewa y with 2 Phone P orts • Hop Count. Hop Count is the number of hops to each node u ntil the destination is reached (16 hops maximum). Enter the Hop Count in the field. • Show Routing T able. Click the Show Routing T able button to open a screen displaying how data is rou[...]
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28 Chapter 4: Configuring th e Gateway The Wireless Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The Wireless T ab Basic Wireless Settings T ab This screen allows you to choose your wireless network mode and wireless security . Wireless Netw ork Wireless Netw ork Mode . If you have 802.11g and 802.11b devices in your network , then keep the def[...]
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29 Chapter 4: Configuring th e Gateway The Wireless Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Wireless Security T ab The Gateway’ s wireless security settings configure the security of your wireless network. There are three wireless security mode options supported by the Gateway: WP A Pre-Shared Key , WP A RADIUS , and WEP . (WPA stands fo[...]
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30 Chapter 4: Configuring th e Gateway The Wireless Tab Wireless-G ADSL Gatewa y with 2 Phone P orts WEP . WEP is a basic encr yption method, which is not as secure as WPA. T o use WEP , select a Defau lt Key (choose which Key to use), and a level of WEP encr yption, 64 bits 10 hex digits or 128 bits 26 hex di gits . Then either generate a WEP key [...]
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31 Chapter 4: Configuring th e Gateway The Wireless Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Wireless Access T ab Wireless Netw ork Access Selecting Allow All, from the Wireless Access tab , allows access to the wireless network from any PC. T o restrict access to the network, select Restrict Access , then select Prevent to prevent access o[...]
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32 Chapter 4: Configuring th e Gateway The Wireless Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Advanced Wireless Settings T ab Advanced Wireless On this screen you can access the Advanced Wireless features, including Authentication T ype , Basic Data Rates, Control Tx Rates, Beacon Interval, DTIM Int erval, RTS Threshold, and Fragmentation Th[...]
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33 Chapter 4: Configuring th e Gateway The Security Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The Security T ab Fire wal l When you click the Security tab , you will see the Firewall screen. This screen contains Filters and the option to Block W AN Requests. Filters block specific Internet data types and block anonymous Inter net requests. T[...]
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34 Chapter 4: Configuring th e Gateway The Security Tab Wireless-G ADSL Gatewa y with 2 Phone P orts VPN Virtual Private Networking (VPN) is a security measure t hat basically creates a secure connection between two remote locations. The VPN screen allows you to configure your VPN settings to make your network more secure . VPN P assthrough IPSec P[...]
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35 Chapter 4: Configuring th e Gateway The Security Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Remote Security Gatewa y . The Remote Security Gateway is the VPN device, such as a second VPN Gateway , on the remote end of the VPN tunnel. Enter the IP Address or Domain of the VPN device at the other end of the tunnel. The remote VPN device can [...]
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36 Chapter 4: Configuring th e Gateway The Security Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Click the Connect button to connect your VPN tunnel. Click View Logs to view system, UPnP , VPN, firew all, access, or all logs.Click the Advanced Setti ngs button and the Advanced IPSec VPN T unnel Setup screen will appear . When finished making yo[...]
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37 Chapter 4: Configuring th e Gateway The Security Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Group . There are tw o Diffie-Hellman Groups to choose from: 768-bit and 1024-bit. Diffie-Hellman refers to a cryptographic technique that uses public and private keys for encr yption and decryption. Key Life Ti me . The number in the Key Lifetime f[...]
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38 Chapter 4: Configuring th e Gateway The Access Restrictions Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The Access Restrictions T ab Parental Control (This service is available in the United States and Canada ONL Y .) The Parental Control screen allows you to sign up and manage your Linksys Parental Controls account. The Linksys Parental Co[...]
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39 Chapter 4: Configuring th e Gateway The Access Restrictions Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Internet Access The Internet Access tab allows you to block or allow specific kinds of Inter net usage . Y ou can set up Internet access policies for specific computers and set up filters by using network port numbers. Internet Access P o[...]
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40 Chapter 4: Configuring th e Gateway The Access Restrictions Tab Wireless-G ADSL Gatewa y with 2 Phone P orts 4. If you wish to Deny or Allow Internet access for those computers you listed on the List of PCs screen, click the option. 5. Y ou can filter access to various services accessed ov er the Internet, such as FTP or T elnet, by selecting a [...]
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Página 50
41 Chapter 4: Configuring th e Gateway The Applications and Gaming Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The Applications and Gaming T ab Single Port Forwarding PVC Connectio n Select PVC stands for "Permanent Virtual Circuit". It is a virtual circuit link between two nodes for A TM (Asynchronou s T ransfer Mode) network. Each [...]
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42 Chapter 4: Configuring th e Gateway The Applications and Gaming Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Port Range Forwar ding The Port Forwarding screen sets up public services on your network, such as web servers, ftp ser vers, e-mail servers, or other spe cialized Internet a pplications. (Spec ialized Internet applications are any ap[...]
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43 Chapter 4: Configuring th e Gateway The Applications and Gaming Tab Wireless-G ADSL Gatewa y with 2 Phone P orts DMZ The DMZ screen allows one local user to be exposed to the Internet for use of a special-pu rpose service such as Internet gaming and videoco nferencing through DMZ Hosting. DMZ hosting forwards all the ports for one computer at th[...]
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44 Chapter 4: Configuring th e Gateway The Applications and Gaming Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Te l n e t . A terminal emulation pro tocol commonly used on Int ernet a nd TCP/IP-based networks. It allows a user at a terminal or computer to log onto a remote device and run a program. SMTP (Simple Mail T ransfer Protocol). The st[...]
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45 Chapter 4: Configuring th e Gateway The Administration Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The Administration T ab Management The Management screen allows you to change the Gateway’ s access settings as well as configure the SNMP (Simple Network Management Protocol) and UPnP (Universal Plug and Play) fe atures. Gatewa y Access Loc[...]
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46 Chapter 4: Configuring th e Gateway The Administration Tab Wireless-G ADSL Gatewa y with 2 Phone P orts SNMP SNMP is a popular network monitoring and management protocol. T o enable SNMP , click Enabled . T o disable SNMP , click Disabled . If enabled, then specify the IP address(es) allowed to have SNMP access. Select All to allow all IP addres[...]
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47 Chapter 4: Configuring th e Gateway The Administration Tab Wireless-G ADSL Gatewa y with 2 Phone P orts IGMP-Proxy If your multimedia application or device is not working properly behind the Gateway , then you can enable IGMPProxy to allow multicast traffic through the Gateway . PVC Available . Th e Gateway uses one Permanent Virtual Circuit (PV[...]
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48 Chapter 4: Configuring th e Gateway The Administration Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Reporting The Reporting tab provides you with a log of all incoming and outgoing URLs or IP addresses for your Inter net connection. It also provides logs for VPN and firewall events. Log . T o enable log reporting, click Enabled . Logviewer I[...]
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49 Chapter 4: Configuring th e Gateway The Administration Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Diagnostics Ping T est Ping T est Parameters Ping T arget IP . Enter the IP Address that you want to ping in the field. This can be either a local IP or an Internet IP address. Ping Size . Enter the size of the ping packets. Number of Pings . [...]
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50 Chapter 4: Configuring th e Gateway The Administration Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Firmware Upgrade The ADSL Gateway allows you to upgrade firmware for the Gatew ay’ s network functions. T o upgrade the Gateway’s firmw are: 1. Click the Browse button to find the firmwar e upgrade file t hat you downloaded from the Linksy[...]
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51 Chapter 4: Configuring th e Gateway The Status Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The Status T ab Gateway This screen displays information about your Ga teway and its Internet Connections. Gatewa y Information Gateway Information displays the Software V ersion, MAC Address, and Current Time . Internet Connections The Internet Conne[...]
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52 Chapter 4: Configuring th e Gateway The Status Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Wireless The Wireless network information that is displayed is t he Wireless Firmware Version, MAC Address, Mode , SSID , DHCP Ser ver , Channel, and Encryptio n Function. Click the Wireless Clients Connected button to view the wireless clients connec[...]
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53 Chapter 4: Configuring th e Gateway The Status Tab Wireless-G ADSL Gatewa y with 2 Phone P orts Vo ic e The Voice screen displays Information, Line 1 Status, and Line 2 Status status. Click the Refresh button if you want to Refr esh your screen. Figure 4-52: Status T ab - Voice[...]
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54 Chapter 4: Configuring th e Gateway The Voice Tab Wireless-G ADSL Gatewa y with 2 Phone P orts The V oice T ab V oice Authentication The Voice Authentication feature is used by your ISP fo r configuring the Gateway’ s voice features. Login to these features is accomplished on this screen. Figure 4-53: Voice T ab - V oice Authentication[...]
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56 Chapter 5: Using the Linksys Parental Control Service Overview Wireless-G ADSL Gatewa y with 2 Phone P orts Chapter 5: Using the Linksys Parental Control Ser vice Overview This chapter will describe the Linksys Parental Control Ser vice*, as well as explain how to sign up for the Ser vice , manage your account, and use the Internet when the Ser [...]
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57 Chapter 5: Using the Linksys Parental Control Service Signing up for the Linksys Parental C ontrol Service Wireless-G ADSL Gatewa y with 2 Phone P orts Signing up for the Linksys P a rental Contr ol Service There are two w ays to access the website you will use to sign up for your Linksys Parental Controls account. Setup Wizard At the end of the[...]
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58 Chapter 5: Using the Linksys Parental Control Service Signing up for the Linksys Parental C ontrol Service Wireless-G ADSL Gatewa y with 2 Phone P orts Signing up for the Linksys P a rental Contr ol Service T o sign up for your Linksys Parental Controls account , you will need an active Internet conne ction. Then follow these instructions: 1. Af[...]
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59 Chapter 5: Using the Linksys Parental Control Service Signing up for the Linksys Parental C ontrol Service Wireless-G ADSL Gatewa y with 2 Phone P orts 3. T o pay now , complete the form on the Purchase Ser vice screen. Y our account infor mation will automatically appear . In the User Infor mation section, enter your address in the Address1 , A[...]
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60 Chapter 5: Using the Linksys Parental Control Service Signing up for the Linksys Parental C ontrol Service Wireless-G ADSL Gatewa y with 2 Phone P orts 4. The Router will now connect to the Parental Control Service. 5. When the sign-up process is complete, you will receive an e-mail message , and you will see the Congratulations screen. If you w[...]
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61 Chapter 5: Using the Linksys Parental Control Service Managing Linksys Parental Controls Wireless-G ADSL Gatewa y with 2 Phone P orts Managing Linksys P arental Controls T o manage your Linksys Parental Controls account, you will need an active Internet connection. Then follow these instructions: 1. Open the Router’s W eb-base d Utility . 2. C[...]
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62 Chapter 5: Using the Linksys Parental Control Service Support Center Wireless-G ADSL Gatewa y with 2 Phone P orts Support Center On the left of the Support Center screen, you can access the Activity Reports, Fa mily Settings, and Suggest a Rating webpages. These and the Support Center webpage are accessible from ever y screen. (Click Billing and[...]
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63 Chapter 5: Using the Linksys Parental Control Service Support Center Wireless-G ADSL Gatewa y with 2 Phone P orts Update Account Info Click this link to update your contact information or change your Parental Controls billing and support password (this is separate from your Par ental Controls user passwor d). The Update Contact Information scree[...]
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64 Chapter 5: Using the Linksys Parental Control Service Activity Reports Wireless-G ADSL Gatewa y with 2 Phone P orts Activity Reports On the Activity Reports screen, you will be able to view a report of Internet activities for your entire family or a specific family member . Click Family to view family reports, or click an individual’s name to [...]
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65 Chapter 5: Using the Linksys Parental Control Service Activity Reports Wireless-G ADSL Gatewa y with 2 Phone P orts E-mail Report Click this link to view all e-mail activities. Each entry lists details under five column headings: Date , Family Member , Reason, Sender’s E-mail Address, and Receiver’ s E-mail Address. Y ou can click a column h[...]
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66 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts Family Settings On the Family Settings screen, you will be able to change the settings for a family member or add a new family member . Click a family member’s name to c hange his or her Internet privileges. Y ou will see the All [...]
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67 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts All Settings For each family member you will be able to customize the following privileges: • Online Reporting • Maturity Level • Time Restrictions • Web Browsing Restrictions • E-mail Restrictions • Instant-Messaging Re[...]
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68 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts Maturity Level On the Maturity Level screen, click the radio button next to the appropriate age category for the designated family member . There are five categories: Child (unde r 12) . Web browsing is limited to general interest a[...]
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69 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts Tim e R e s tr i c t i o ns On the Time Restrictions screen, click any hour to allow or deny Internet access (green indicates allowed Internet access, and red indicates blocked Internet access). T o allow Internet access for an enti[...]
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70 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts Web Browsing Restrictions On the Web Browsing Restrictions screen, click W eb Site Categor ies if you want to block and allow Web sites by category . Click Blocked & Al lowed W eb sites if you want to block and allow specific W [...]
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71 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts Blocked & Al lowed W eb Sites . From this screen, you can control access to specific Web sites. T o add an allowed Web site , enter the name of the Web site in the Allow this W eb site field. Then click the Add button. T o remov[...]
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72 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts E-mail Restrictions There are three levels of e-mail privileges av ailable: • May use e-mail freely • May correspond with approved contacts only • May not use e-mail Click the radio button next to the level appropriate for t h[...]
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73 Chapter 5: Using the Linksys Parental Control Service Family Settings Wireless-G ADSL Gatewa y with 2 Phone P orts Instant-Messaging Restrictions There are three levels of instant-messaging privileges available . Click the radio button next to the level appropriate for the designated family member . If you rest rict instant messaging to a list o[...]
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74 Chapter 5: Using the Linksys Parental Control Service Suggest a Rating Wireless-G ADSL Gatewa y with 2 Phone P orts Suggest a Rating T o find out the categorization or rating of a s pecific Web site , enter its address and click the Find button. If you would like to suggest a different rating for a site or a new rating for an unrated site , ente[...]
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75 Chapter 5: Using the Linksys Parental Control Service Using the Parental Control Service Wireless-G ADSL Gatewa y with 2 Phone P orts 3. In your web browser , a Welcome to Parental Controls screen will appear . Log into the Linksys Parental Control Service. Select your name from the SIGN IN drop-down menu, and enter your password. Select when yo[...]
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76 Chapter 5: Using the Linksys Parental Control Service Using the Parental Control Service Wireless-G ADSL Gatewa y with 2 Phone P orts Using the T ray Icon When you right-click the tray icon, you have other menu choices: • Sign In. Click Sign In if you want to log into the Parental Control Service. • Switch User . If you want to log in as a d[...]
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77 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix A: T roubleshooting This appendix consists of two parts: “Common Problems and Solutions” and “F requently Asked Questions. ” Provided are possible solutions to problems that may occu r during the installation and operation of[...]
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78 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts 7. T oward the bottom of the window , select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS ser ver (pro vided by your ISP). Contact your ISP or go on its website to find the information. 8. Cli[...]
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79 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts For Windows 98 and Me: • Click Start and Ru n . In the Open field, type in command. Press the Enter key or click the OK button. For Windows NT , 2000, and XP: • Click Star t and Run . In the Open field, type cmd. Press the Enter key or cl[...]
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80 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts 5. I can’t get my Vi rtual Priv ate Netw ork (VPN) wo rking thr ough the Ga teway . Access the Gateway’ s web interface by going to http://192.168.1.1 or the IP address of the Gateway , and go to the Security tab . Make sure you have IPse[...]
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81 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts 6. Check the Enable option for the port ser vices you want to use . Consider the example below: Customized Application External Port TCP UDP IP Address Enable Web server 80 to 80 X 192.168.1.100 X FTP server 21 to 21 X 192.168.1.101 X SMTP (o[...]
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82 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts If you are having difficulties getting any Internet game , server , or application to function pro perly , consider exposing one computer to the Internet using DeMilitar ized Zone (DMZ) hosting. This option is available when an application re[...]
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83 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts 1. Start Netscape Navigator , and click Edit , Preferences , Adva nced , and Proxies . 2. Make sure you have Direct connection to the Internet selected on this screen. 3. Close all the windows to finish. 11. T o start over , I need to set the[...]
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84 Appendix A: Troubleshoo ting Common Problems and So lutions Wireless-G ADSL Gatewa y with 2 Phone P orts 1. T o connect to the Gateway , go to the web browser , and enter http://192.168.1.1 or the IP address of the Gateway . 2. Enter the username and password, if asked. (The default user name and password is admin.) 3. On the Setup screen, selec[...]
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85 Appendix A: Troubleshoo ting Frequently Asked Questions Wireless-G ADSL Gatewa y with 2 Phone P orts • If the Gateway is configured correctly , check your Internet connection (DSL/cable modem, etc.) to see if it is working correctly . Y ou can remove the Gatew ay to verify a direct connection. • Manually configure the TCP/IP settings with a [...]
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86 Appendix A: Troubleshoo ting Frequently Asked Questions Wireless-G ADSL Gatewa y with 2 Phone P orts Y es, with the following fix: click ICQ menu -> preference -> connections tab->, and check I am behind a firewall or proxy . Then set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a file to [...]
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87 Appendix A: Troubleshoo ting Frequently Asked Questions Wireless-G ADSL Gatewa y with 2 Phone P orts Gateway’ s web-ba sed utility . If the Gateway’ s Internet connection is working well, there is no need to download a newer firmware version, unless that version contains new features that you would like to use . Will the Gateway function in [...]
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88 Appendix A: Troubleshoo ting Frequently Asked Questions Wireless-G ADSL Gatewa y with 2 Phone P orts How can I check whether I have static or DHCP IP Addresses? Consult your ISP to obtain this information. How do I g et mIRC to work wi th the Gat eway? Under the Port Forwarding tab , set po rt forwarding to 113 for the computer on which you are [...]
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89 Appendix A: Troubleshoo ting Frequently Asked Questions Wireless-G ADSL Gatewa y with 2 Phone P orts T o achieve true seamless connectivity , the wireless network must incorporate a number of different functions. Each node and access point, for example , must always acknowledge receipt of each message . Each node must maintain contact with the w[...]
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90 Appendix A: Troubleshoo ting Frequently Asked Questions Wireless-G ADSL Gatewa y with 2 Phone P orts Will the information be int ercepted while it is being transmitte d through the air? WLAN features two-fold protection in security . On the hardware side , as with Direct Sequence Spread Spectrum technology , it has the inherent security feature [...]
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91 Appendix B: Important Information for Wireless Products Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix B: Wireless Security Important Information for Wireless Pr oducts Linksys wants to make wireless networking as safe and easy for you as possible . So, please keep the following points in mind whenever setting up or using your wireless ne[...]
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92 Appendix B: Important Information for Wireless Products Wireless-G ADSL Gatewa y with 2 Phone P orts E. Change the SSID periodically . F . Enable WEP 128-bit Encr yption. Please note that this will reduce your network perfo rmance . G. Change the WEP encryp tion keys periodically . For information on implementing these security features, please [...]
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93 Appendix B: Important Information for Wireless Products Wireless-G ADSL Gatewa y with 2 Phone P orts MAC Addresses. Enable MAC Address filtering . MAC Address filtering will allow you to provide access to only those wireless nodes with certain MAC Addresses. This makes it harder for a hacker to access y our network with a random MAC Address. WEP[...]
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94 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway Introd uction Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix C: Configuring IPSec between a Windows 2000 or XP Computer and the Gateway Introduction This document demonstrates how to establish a secure IPSec tunnel using preshared keys to join a private n[...]
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95 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts How to Establish a Secure IPSec T unnel Step 1: Create an IPSec Polic y 1. Click the Start button, select Ru n , and type secpol.msc in the Open field. The Local Security Setting[...]
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96 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts 3. The Filters Properties screen will appear . Select the Addressing tab. In the Source address field, select My IP Address . In the Destination address field, select A specific [...]
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97 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts 7. The IP Filter List scr een should appear . Enter an appropriate nam e , su ch as Router ->win for the filter list, and de-select the Use Add Wizar d check box. Click the Ad[...]
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98 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts Step 3: Configure Indi vidual T unnel Rules T unnel 1: win->Router 1. From the IP Filter List tab , click the filter list win->Router . 2. Click the Filter Action tab , and[...]
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99 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts 4. Select the Authentica tion Methods tab, and click the Edit button. 5. Change the authentication method to Use this string to protect the key exchange (preshar ed key) , and en[...]
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100 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts 7. Select the T unnel Setting tab , and click The tunnel endpoint is speci fied by this IP Address radio button. Then, enter the WAN IP Addr ess. 8. Select the Connection T ype [...]
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101 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts 10. Go to the IP Filter List tab , and click the filter list Router ->win . 11. Click the Filter Action tab, and select the filter action Require Security . Then, click the E[...]
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102 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts 13. Change the authentication method to Use this string to pr otect the key exchange (preshared k ey) , and enter the preshared key string, such as XYZ12345, as shown in the exa[...]
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103 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts 16. Click the Co nnection T ype tab , and select All network connectio ns . Then click the OK or Close button to finish. 17. From the Rules tab , click the OK or Close button to[...]
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104 Appendix C: Configuring IPSec between a Wind ows 2000 or XP Computer and the Gateway How to Establish a Secure IPSec Tunnel Wireless-G ADSL Gatewa y with 2 Phone P orts Step 5: Create a T unnel Thro ugh the W eb-Based Utility 1. Open your web browser , and enter 192.168. 1.1 in the Address field. Press the Ente r key . 2. When the User name and[...]
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105 Appendix D: Findi ng the MAC Ad dress an d IP Address for Your Ethernet Adapter Windows 98 or Me Instructions Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix D: Finding the MA C Address and IP Address for Y our Ethernet Adapter This section describes how to find the MAC address for your computer’s Ethernet adapter so you can use the MAC[...]
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106 Appendix D: Findi ng the MAC Ad dress an d IP Address for Your Ethernet Adapter Windows 2000 or XP Instructions Wireless-G ADSL Gatewa y with 2 Phone P orts Windows 2000 or XP Instructions 1. Click Start and Run . In the Open field, enter cmd . Press the Enter key or click the OK bu tton. 2. At the command prompt, enter ipcon fig /all . Then pr[...]
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107 Appendix E: Upgrading Firmware Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix E: Upgrading Firmware The ADSL Gateway allows you to upgrade firmware for the Gatew ay’ s networking functions through the Web- Utility's Firmware Upgrade tab from the Administration tab. Follo w these instructions:. Upgrade fr om W AN T o upgrade the Ga[...]
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108 Appendix F: Window s Help Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix F: Windows Help All wireless products require Microsoft Windows. Windows is the most used operating system in the world and comes with many features that help make networking easier . These features can be accessed through Windows Help and are described in this appe[...]
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109 Appendix G: Glossary Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix G: Glossar y This glossary contains som e basic networking terms you may come across when using this product. Fo r more advanced terms, see the complete Linksys glossary at http://www .linksys.com/glossary . Access Point - A device that allows wireless-equipped computers[...]
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110 Appendix G: Glossary Wireless-G ADSL Gatewa y with 2 Phone P orts DMZ ( D e m ilitarized Z one) - Removes firewall protection from one PC, allowing it to be "seen" from the Internet. DNS ( D omain N ame S erver) - The IP address of your ISP's server , which translates the names of websites into IP addresses. Domain - A specific n[...]
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111 Appendix G: Glossary Wireless-G ADSL Gatewa y with 2 Phone P orts IPCONFIG - A Windows 2000 and XP utility that displays the IP address for a particular networking device. IPSec ( I nter net P rotocol Sec urity) - A VPN protocol used to implement secure exchange of packets at the IP layer . ISP ( I nternet S er vice P rovider) - A company that [...]
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112 Appendix G: Glossary Wireless-G ADSL Gatewa y with 2 Phone P orts Router - A networking device that connects multiple networks together . Server - Any computer whose function in a network is to provide user access to files, printing, communications, and other services. SMTP ( S imple M ail T ransfer P rotocol) - The standard e-mail protocol on [...]
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113 Appendix G: Glossary Wireless-G ADSL Gatewa y with 2 Phone P orts Upgrade - T o replace existing software or firmware with a newer version. Upload - T o transmit a file over a network. URL ( U niform R e source L ocator) - The address of a file located on the Inter net. VPN ( V irtual P rivate N etwork) - A security measure to protect data as i[...]
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114 Appendix H: Specifications Wireless-G ADSL Gatewa y with 2 Phone P orts Appendix H: Specifications Standards IEEE 802.11g, IEEE 802.11b , IEEE 802.3u, IEEE 802.3, G.992.1 (G .dmt), G.992.2 (G .lite), ITU G.992.3, ITU G .992.5, ANSI T1.413i2 Ports Power , L ine (ADSL), Ethern et (1-4), Phone (1-2) Buttons One Reset Button, One On/Off Switch Cabl[...]
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115 Appendix H: Specifications Wireless-G ADSL Gatewa y with 2 Phone P orts Storage T emp . -20ºC to 70ºC Operating Humidity 10% to 85% Non-Condensing Storage Humidity 5% to 90% Non-Condensing[...]
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11 6 Appendix I : Warranty Information Wireless-G ADSL Gateway with 2 Phone Ports Appendix I : W arranty Information Linksys wa rrants to Y ou that, for a period of three ye ars (the “W arranty Period”), you r Linksys Product will be substantially free of defects in materials an d workmanship under normal use. Y our exclusive remedy and Linksy [...]
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117 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports Appendix J : Regulator y Information FCC Statement This product has been tested and complies with the specifications fo r a Class B digital device , pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inte[...]
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118 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports Compliance Information for 2.4-GHz Wireless Products Relevant to the EU and Other Countries Following the EU Directive 1999/5/EC (R&TTE Dir ective) Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive)[...]
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119 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: • Radio: EN 300 328 • EMC: EN 301 489-1, EN 301 489-17 • Safety: EN 60950 and either EN 50385 or EN 50371 CE Marking For the Linksys [...]
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120 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports Belgium The Belgian Institute for Postal Ser vices and T elecommun icat ions (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Please check http://www .bipt.be for m ore details. Draadloze verbindingen voor buitengebruik en me[...]
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1 2 1 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports Product Usage Restrictions This product is designed for indoor usage only . Outdo or usage is not recommended. This product is designed for use with the standard, integral or dedicated (external) antenna(s) that is/are shipped together with the equipment. However [...]
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122 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports Windows 2000 1. Open the Control P anel . 2. Double-click Network and Dia l-Up Connections . 3. Select your current wireless connection, and select Properties . 4. From the Properties screen, click the Configu re button. 5. Click the Advanced tab , and select Power [...]
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123 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important info rmation for u sers with regards to the proper disposal and recycling of Linksys products. Consumers are [...]
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124 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports[...]
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125 Appendix J Regulatory Information Wireless-G ADSL Gateway with 2 Phone Ports[...]
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126 Appendix J : Regulatory Informa tion Wireless-G ADSL Gateway with 2 Phone Ports[...]
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12 7 Appendix J : Regulato ry Information Wireless-G ADSL Gateway with 2 Phone Ports For more information, visit www .linksys.co m.[...]
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12 8 Wireless- G ADSL Gateway with 2 Phone Ports Appendix K : Contact Info rmation Appendix K : Contact Information Contact your Internet phone service provider for support as per the terms of your contract with your provider. Need to contact Linksys? Visit us online for information on the latest products and update s to your existing products at: [...]
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12 9 Wireless- G ADSL Gateway with 2 Phone Ports Appendix K : Contact Info rmation Note: For some countries, support may be available only in English. Switzerlan d support.ch@li nksys.com United Kingdom support.uk@linksys.com Outside of Europe E-mail Address Asia Pacific asiasupport@li nksys.com (Engli sh only) Latin America support.portuguese@link[...]