Linksys WPS54G manual

A Division of Cisco Systems, Inc . ® Model No . PrintSer ver Wir eless- G WPS54G User Guid e WIRELESS GH z 2.4 802.11g[...]

Wireless-G PrintServer Copyright and T rademarks Specifications are subject to change without notice . L inksys is a registered tradema rk or trademark of Cisco Systems, Inc . and/or its affiliates in the U.S . and certain other countries. Copyright © 2004 Cisco Systems, Inc. All rights reserved. Other brands and product names are tradem arks or r[...]

Wireless-G PrintServer Table of Contents Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 2 Chapter 2: Getting to Know the PrintServer 4 The Bottom Panel 4 The Front Panel 5 Chapter 3: Connecting the PrintServer 6 Overview 6 Connecting the PrintServer to Your Network 6 Placement Options 7 Chapter 4: Configuring the PrintServer Using the [...]

Wireless-G PrintServer Chapter 7: Bi-Admin Management 30 Overview 30 Bi-Admin Installation 30 Starting the Bi-Admin Management Utility 32 The Bi-Admin Mana gement Utility 33 Chapter 8: Internet Printing Protocol (IPP) 44 Overview 44 Windows IPP Client Setup 44 Appendix A: Troubleshooting 49 Common Problems and Solutions 49 Appendix B: Wireless Secu[...]

Wireless-G PrintServer List of Figures Figure 2-1: PrintServer’s Bottom Panel 4 Figure 2-2: PrintServer’s Front Panel 5 Figure 3-1: Connect to the Ethernet Port 6 Figure 3-2: Connect to the USB Port 6 Figure 3-3: Connect to the Power Port 6 Figure 3-4: Desktop Placement 7 Figure 4-1: Welcome 8 Figure 4-2: Wireless-G PrintServer Setup 8 Figure 4[...]

Wireless-G PrintServer Figure 6-8: Wireless Tab - Security (WEP) 25 Figure 6-9: Printer - Internet Printing 26 Figure 6-10: Printer - Logical Port 27 Figure 6-11: Status Tab - Device 28 Figure 6-12: Firmware Upgrade 28 Figure 6-13: Status Tab - Printer 29 Figure 6-14: Status Tab - Wireless 29 Figure 6-15: Exit 29 Figure 7-1: Welcome 30 Figure 7-2: [...]

1 Chapter 1: Introductio n Welcome Wireless-G PrintServer Chapter 1: Introduction We l c o me Thank you for choosing the Linksys Wireless-G PrintSer ver . The PrintServer lets you connect a USB printer directly to your network, eliminating the need to dedicate a PC to print sharing chores. Using a PrintServer frees up your “print share PC” so y[...]

2 Chapter 1: Introductio n What’s in this Guide? Wireless-G PrintServer What’ s in this Gu ide? This user guide covers the steps for setting up and using the PrintServer . • Chapter 1: Introduction This chapter describes the PrintServe r’ s applications and this User Guide. • Chapter 2: Getting to Know the PrintSer ver This chapter descri[...]

3 Chapter 1: Introductio n What’s in this Guide? Wireless-G PrintServer • Appendix E: Windows Help This appendix describes how you can use Windows Help for instructions about networking, such as installing the TCP/IP protocol. • Appendix F: Glossary This appendix gives a brief glossar y of terms frequently used in networking. • Appendix G: [...]

4 Chapter 2: Getting to Know the PrintServer The Bottom Panel Wireless-G PrintServer Chapter 2: Getting to Know the PrintSer ver The Bottom P anel The PrintServer ’ s ports an d Reset button are located on the bottom panel. Po w e r The Po w e r port is where you will connect the power adapter . Ethernet The Ethernet port is where you will connec[...]

5 Chapter 2: Getting to Know the PrintServer The Front Panel Wireless-G PrintServer The Front P anel The PrintServer ’ s LEDs are located o n the front panel. Po w e r Green/Orange . If the Pow e r LED is continuously lit green, then the P rintServer is ready for use . The LED flashes green when the PrintSer ver is boot ing up, a system self-test[...]

6 Chapter 3: Connecting the PrintServer Overview Wireless-G PrintServer Chapter 3: Connecting the PrintSer ver Overview Before starting the physical installation, note the PrintSer ver’s default name , which starts with “LK” (for example , LK71107). The default name is shown in the Server field on the PrintServer ’ s sticker , which is loca[...]

7 Chapter 3: Connecting the PrintServer Placement Options Wireless-G PrintServer Placement Options There are different ways to place the PrintServer . The first way is to place the PrintServer horizontally on a surface , so it sits on four sm all rubber pads. Y ou c an also use the included velcro to mount the PrintSer ver on a wall or underneath a[...]

8 Chapter 4: Configuring th e PrintServer Using the Setup Wizard Installation Wireless-G PrintServer Chapter 4: Configuring the PrintSer ver Using the Setup Wizard Installation T o install the Prin tServer , you will use the Setup CD-ROM to run the Se tup Wizard. It is highly recommended that you use a computer on the wired network to set up the Pr[...]

9 Chapter 4: Configuring th e PrintServer Using the Setup Wizard Installation Wireless-G PrintServer 4. The Basic Settings screen will appear . If you want to change the Device Name or Domain Name, enter the Device Name and Domain Name in the respective fields. Click Next to continue , or click Back to return to the previous screen. 5. The IP Setti[...]

10 Chapter 4: Configuring th e PrintServer Using the Setup Wizard Installation Wireless-G PrintServer 6. The Set PrintServer ’ s Password screen will appear . If you want to change your password, enter your current password in the Current Password field. Enter the new password in the New Password field, then enter it again in the Verify Password [...]

11 Chapter 4: Configuring th e PrintServer Using the Setup Wizard Installation Wireless-G PrintServer 8. The Wireless Security Settings screen will appear . If you want to enable WEP encr yption for greater wireless security , select the level of WEP encr yption, 64 Bit Keys or 128 Bit K eys , and then enter a Passphrase . If you use a Passphrase, [...]

12 Chapter 4: Configuring th e PrintServer Using the Setup Wizard Installation Wireless-G PrintServer 10. The Confirmation screen will appear . Y our old and new settings will be displayed. If you w ant to sa ve the new settings, click Ye s . If you want to make a change, clic k No , and you will exit the Setup Wizard; you will have to start the Se[...]

13 Chapter 5: Windows Driver Installation Overview Wireless-G PrintServer Chapter 5: Windows Driver Installation Overview This section installs the PrintSer ver’ s software on your Windows 98, Me , 2000, or XP computers so they can use the PrintServer fo r print jobs. (The PrintSer ver is fully compatible with Windows 98, Me , 2000, and XP .) At [...]

14 Chapter 5: Windows Driver Installation Installation Wireless-G PrintServer 4. The W elcome screen of the driver installation program will appear first. Click Next to continue with the driver installation, or click Cancel to quit the setup program and then close the open programs. 5. The Choose Destination Location screen will appear . Choose the[...]

15 Chapter 5: Windows Driver Installation Installation Wireless-G PrintServer 6. The Select Program Folder screen will appear . An icon will be added to the prog ram folder listed. Y ou may change the name for the prog ram folder , if you wish. Click Next . Y ou can also click Back to return to the previous screen or click Cancel to end the driver [...]

16 Chapter 5: Windows Driver Installation Starting the Print Driver Utility Wireless-G PrintServer Starting the Prin t Driver Utility 1. Click Start , Pr ograms , Print Server Utility , and then Print Driver Setup . If the Print Driver Setup icon has been created, you can double-click it instead. 2. The Information screen will appear . Read the on-[...]

17 Chapter 5: Windows Driver Installation Starting the Print Driver Utility Wireless-G PrintServer 5. The Configure Printer Port screen will appear . Y our installed printer(s) will appear in the field. Select the printer you want, and click the Connect button to associate the printer with your selected printer p ort. T o add another printer , clic[...]

18 Chapter 6: Configuring the PrintServe r Using the Web-based U tility Overview Wireless-G PrintServer Chapter 6: Configuring the PrintSer ver Using the W eb-based Utility Overview After setting up the PrintSer ver with the Setup Wizard, the PrintSer ver will be ready for use. Ho wever , if you’ d lik e to change its settings, use the PrintSer v[...]

19 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Setup Tab Wireless-G PrintServer The Setup T ab The first screen that appears is the Setup tab and allows you to change the PrintServ er ’ s general settings. WPS54G Device Name Enter the PrintServer ’ s name in the field provided. The name is located on a sticker on th[...]

20 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Protocol Tab - TCP/IP Wireless-G PrintServer The Protocol T ab - TCP/IP Click the TCP/IP tab to view or change the TCP/IP values of the PrintServer . IP Address Obtain an IP Address Au tomatically . If your network router is using DHCP to assign IP a ddresses, select Obtain[...]

21 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Protocol Tab - App leTalk Wireless-G PrintServer The Protocol T ab - AppleT alk AppleT alk is a network communication s protocol that allows computers to talk to each other using Ethernet. T ypically only Macintoshes use AppleT alk, although other platforms can use it if th[...]

22 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Protocol Tab - NetB EUI Wireless-G PrintServer The Protocol T ab - NetBEUI NetBEUI connection settings of the PrintSer ver are available on this tab . Domain Name Enter the name of th e domain that you w ant the PrintServer associated with in the Dom ain Name field. If you [...]

23 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Protocol Tab - SNMP Wireless-G PrintServer The Protocol T ab - SNMP Use this screen to view or change the PrintServer ’ s SNMP (Simple Network Management Protoc ol) settin gs. The PrintServer supports SNMP , which allows network adm inistrators to monitor and control the [...]

24 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Wireless Tab - Basic Wireless-G PrintServer The Wireless T ab - Basic This screen allows you to change the PrintServer ’ s basic wireless settings. Configuration Regulatory Do main and MAC Address . The PrintSer ver’s Regulatory Domain and MAC Address are listed and can[...]

25 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Wireless Tab - Security Wireless-G PrintServer The Wireless T ab - Security Configure the security of your wireless network on t his screen. There are two options av ailable , Pre-Shared Key and Wired Equivalent Privac y , which is known as WEP . (Pre-Shared Key is a strong[...]

26 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Printer Tab - Internet Printin g Wireless-G PrintServer The Printer T ab - Internet Printing Internet Printing allows you to automatically print any e-mails that are sent to a sp ecific e-mail account on your network. This is especially useful for printing informat ion when[...]

27 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Printer Tab - Logical Port Wireless-G PrintServer The Printer T ab - Logical P ort The Logical Printers tab contains the logical printer setting s of the PrintSer ver . Configure them for each Logical Printer . The PrintServer has six logical or virtual printer p orts. For [...]

28 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Status Tab - Device Wireless-G PrintServer The Status T ab - Device The Device tab allows you to view information abou t the PrintServer . Server Details The PrintServer ’ s settings an d status in formation are displayed here . No values can be changed on this screen. Th[...]

29 Chapter 6: Configuring the PrintServe r Using the Web-based U tility The Status Tab - Prin ter Wireless-G PrintServer The Status T ab - Printer The Printer tab allows you to view information about the Print ers. No values can be changed on this screen. This screen is for information only . Port 1 (USB Port) The port’ s status infor mation is d[...]

30 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement Overview Chapter 7: Bi-Admin Manag ement Overview If you use Windows, then you can manage the PrintSer v er using its web-based utility (see “Chapter 6: Configuring the PrintServer Usin g t he Web-based Utility”) or an advanced utility program called Bi-Admin. (If you use a Macintosh or [...]

31 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement Bi-Admin Installation 5. The Choose Destination Location screen will appear . Choose the location where the B-Admin folder will be installed. T o install the driver in the defau lt location , click Next . If you want the folder to be installed in a different location, click the Browse button[...]

32 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement Starting the Bi-Admin Manag ement Utility Starting the Bi-Admin Management Utility 1. T o start the Bi-Admin program, click Start , Programs , Print Server Utility , and then Bi-Admin Management Utilit y . If the Bi-Adm in Management Utility icon has been created, you can just dou ble-click [...]

33 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility The Bi-Admin Management Utility The Bi-Admin Management Utility scr een will appear next. Any hardware found on the network will appear on the left-hand side of the screen. The Utility can be managed from this screen. The menu and icon options will be explain[...]

34 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility • Printer Status . This op tion allows you to view th e printer stat us, as well as set port and printer parameters. If you click Printer Statu s , the Printer Status screen will appear . The Device Name will be displayed and the Current Selected Port will [...]

35 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility • Configure . Y ou may configure the PrintServer with this option. If you click Configure , th e Configuration screen will appear . It displays eight tabs: System, TCP/IP , AppleT alk, NetBEUI, Internet Printing, Port, Wireless, and SNMP . The tabs will be [...]

36 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility TCP/IP • Dynamic IP Address (DHCP) . If your network router is using DHCP to assign IP addresses, select Dynamic IP Address (DHCP) . By default, Dynamic IP Address (DHCP) is enabled. • Fixed IP Addr ess . If you need to assign the PrintServ e r a fixed IP[...]

37 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility Apple T a lk • Zone Name . T ypically only Macintoshes use AppleT alk, altho ugh other platforms can use it if they have the necessary , third-party software installed. Enter the Zone Name in the field provided. • P o rt Setting . Select the port number f[...]

38 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility NetBEUI • Domain Name . Enter the name of the d om ain that you w an t the PrintServer associated with in the Domain Name field. If you are unsur e of the D omain Name , you can fin d it out by looking on an y computer alr eady o n the network. In Windows 9[...]

39 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility Interne t Printing • Mail Server . Enter the address of your mail ser ver in the Mail Ser ver IP Address fields. (This value must be a fixed IP address.) Enter the Mail Account name and Password next. Enter the password again in the Confirm Password field. [...]

40 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility Po r t • Physical P ort . Select the number of the Selected Physical Port from the drop-down menu. Se lect the Handshake Signal, Busy Only or Busy & Ack . Select the Printe r T ype, High Speed or Low Speed . • Logical P ort . Select the Selected Logic[...]

41 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility Wireless • SSID (Service Se t Identifier) . In the SSID field, enter the name of your wireless network. This is the unique name shared by all devices in a wireless network. The SSID is case-sensitive and should have 32 char acters or fewer . • Channel No [...]

42 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility SNMP • SysContact . Enter the name of the con tact person in the SysContact field. • SysLocation . Enter the location of the contact person in th e SysLocation field. • Configuration Item . From the Configuration Item box, select the number of the manag[...]

43 Wireless-G PrintServer Chapter 7: Bi-Admin Man agement The Bi-Admin Managem ent Utility • Upgr ade . Y ou may use this option to u pgrade the firmware of the Prin tServer . Follow these instructions: 1. On the Upgrade screen, clic k the Files button. 2. The Detected LAN Car ds screen will appear . Select the LAN card the PrintSer ver is connec[...]

44 Chapter 8: Internet Printing Prot ocol (IPP) Overview Wireless-G PrintServer Chapter 8: Internet Printing Protocol (IPP) Overview Internet Printing Protocol (IPP) is a standards-based system that allows remote printing from a PC to any accessible printer . Nor mally , th e printer will be attached to a computer or other device that functions as [...]

45 Chapter 8: Internet Printing Prot ocol (IPP) Windows IPP Client Setup Wireless-G PrintServer IPP Client Configuration for Windows 98, Me , 2000, and XP 1. Run the Add IPP P ort pr ogram entry created by the installation. 2. On the Output Select screen, enter the IP Address or URL of the IPP Ser ver . 3. If Internet access from your location is v[...]

46 Chapter 8: Internet Printing Prot ocol (IPP) Windows IPP Client Setup Wireless-G PrintServer Changing the IPP Port Settings After the IPP port is created, you can reach the Configure IPP Port screen by performing these steps: 1. Open the Printers folder ( Start => Settings => Printers ). 2. Right-click IPP Printer and select Properties . 3[...]

47 Chapter 8: Internet Printing Prot ocol (IPP) Windows IPP Client Setup Wireless-G PrintServer 6. On the Specify a Printer screen, select Connect to a printer on the Internet or on a home or of fice network , and enter the URL of the IPP Ser ver as follows (ip_address represents the IP Address of the IPP Server , and 631 represents the port number[...]

48 Chapter 8: Internet Printing Prot ocol (IPP) Windows IPP Client Setup Wireless-G PrintServer 7. If the connection can be established, and the printer on that port is online, the Connect to Printer dialog box will be displayed. This screen notifies you that th e printer driver is not installed. Click the OK button. 8. Select the printer manufactu[...]

49 Appendix A: Common Problems and So lutions Wireless-G PrintServer Appendix A: T roubleshooting This appendix consists of “Common Problems and Solution s”. Provided are possible solutions to problems th at may occur during the installation and operation of the Print Ser ver . Read the descriptions below to h elp you solve your problems. If yo[...]

50 Appendix A: Common Problems and So lutions Wireless-G PrintServer 7. T o start over , I need to set the Prin tServ er to its factory default settings. Unplug the PrintServer ’ s power adapter . Press the Reset button while you plug in the PrintSer ver’s power adapter . Continue to hold the Reset button for 10 se conds and then release it. Th[...]

51 Appendix B: Wireless Security Security Precautions Wireless-G PrintServer Appendix B: Wireless Security Linksys wants to make wir eless networking as safe and easy for you as possible . Th e current generation of Linksys products provide several network security features, but they require specific action on your part for implementation. So, keep[...]

52 Appendix B: Wireless Security Security Threats Facing Wireless Netwo rks Wireless-G PrintServer SSID. There are several things to k eep in mind about the SSID: 1. Disable Broadcast 2. Make it unique 3. Change it often Most wireless networking devices will give you the optio n of broadcasting the SSID . While this option may be more convenient, i[...]

53 Appendix B: Wireless Security Security Threats Facing Wireless Netwo rks Wireless-G PrintServer WP A Pre-Shar ed Key . If you do not have a RADIUS server , select the type of algorithm, TKIP or AES , enter a password in the Pre-Shared key field of 8-64 characters, and enter a Group Key Renewal period tim e between 0 and 99,999 seconds, which ins[...]

54 Appendix C: About Bi- Directional Printing Wireless-G PrintServer Appendix C: About Bi-Directional Printing Normal printing only sends print signals from a PC to a pr inter . Bi-directional printing, also called bitronic printing, refers to a printer’ s ability to do just the opposite—talk back to a PC to notify it of a pr int job status, pa[...]

55 Appendix D: Upgradin g Firmware Wireless-G PrintServers Appendix D: Upgrading Firmware Use the PrintServer ’ s Web-based Utility to upgrade its firmware . Follow these instructions: 1. Visit www .linksys.com and download the firmware upgrade file for the Wireless-G PrintServer . 2. Extract the file on your computer . 3. Open the PrintServer ?[...]

56 Appendix E: Windows Help Wireless-G PrintServer Appendix E: Windows Help All Linksys wireless products require Microsoft Windows. Windows is the most used operating system in the world and comes with many features that help make networking easier . These features can be accessed through Windows Help and are described in this appendix. TCP/IP TCP[...]

57 Appendix F: Glossary Wireless-G PrintServer Appendix F: Glossar y 802.11b - A wireless networking standar d that specifies a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz. 802.11g - A wireless netw orking standard that specifies a ma ximum data transfer rate of 54Mbps, an operating frequency of 2.4GHz, and backw ard c[...]

58 Appendix F: Glossary Wireless-G PrintServer Cable Modem - A device that con nects a computer to the cable television network, which in turn connects to the Internet. CSMA/CA ( C arrier S ense M ultiple A ccess/ C ollision A voidance) - A method of data transfer that is used to prevent data collisions. CTS ( C lear T o S end) - A signal sent by a[...]

59 Appendix F: Glossary Wireless-G PrintServer EAP ( E xtensible A uthentication P rotocol) - A general authentication protocol used to control network access. Many specific authentication methods work within this framework. EAP-PEAP ( E xtensible A uthentication P rotocol- P rotected E xtensible A uthentication P rotocol) - A mutua l authenticatio[...]

60 Appendix F: Glossary Wireless-G PrintServer IPCONFIG - A Windows 2000 and XP utility that displays the IP address for a particular networking device. IPSec ( I nter net P rotocol Sec urity) - A VPN protocol used to implement secure exchange of packets at the IP layer . ISM band - Radio bandwidth utilized in wireless transmissions. ISP ( I nterne[...]

61 Appendix F: Glossary Wireless-G PrintServer POP3 ( P ost O ffice P rotocol 3 ) - A standard mail ser ver commonly used on the Inter net. Po r t - The connection point on a compute r or networking device used for plugging in cables or adapters. P ower o ver E thernet ( Po E ) - A technology enabling an Ether net network cable to deliver both data[...]

62 Appendix F: Glossary Wireless-G PrintServer SSID ( S er vice S et ID entifier) - Y our wireless network's name. Static IP Addr ess - A fixed address assigned to a computer or device that is connected to a network. Static Routi ng - Forwarding data in a network via a fixed path. Subnet Mask - An add ress code that determine s the size of the[...]

63 Appendix F: Glossary Wireless-G PrintServer WA N ( W ide A rea N etwork)- The Internet. WEP ( W ired E quivalent P rivac y) - A method of encrypting network da ta transmitted on a wireless network for greater security . WINIPCFG - A Windows 98 and Me utility that displays the IP address for a particular networking device . WLAN ( W ireless L oca[...]

64 Appendix G: Specification s Wireless-G PrintServer Appendix G: Specifications Model WPS54G Standards IEEE 802.11g, IEEE 802.11b , IEEE 802.3, USB 2.0 Ports Power , Ethernet, USB Printer Button Reset Cabling T ype USB 2.0, UTP CA T5 LEDs Power , Ethernet, Wireless, USB Security Features WEP , WP A-PSK WEP Key Bits 64, 128 Dimensions 5.24" x [...]

65 Appendix H: Warranty Informat ion Wireless-G PrintServer Appendix H: W arranty Information LIMITED WARRANTY Linksys warrants to Y ou that, for a pe riod of three years (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use . Y our exclusive remedy and Linksys' en[...]

66 Appendix I: Regulato ry Information Wireless-G PrintServer Appendix I: Regulator y Information FCC ST A TEMENT This product has been tested and complies with the specification s for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pr ovide reasonable protection against harmful interference in a residen[...]

67 Appendix I: Regulato ry Information Wireless-G PrintServer EN 300-328-1, EN 300-328-2 T echnic al requirements for Radio equipment. Caution: This equipment is intended to be used in all EU and EFT A countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. Contact local Authority for procedure to[...]

68 Appendix J: Contact Informa tion Wireless-G PrintServer Chapter J: Contact Information Need to contact Linksys? Visit us online for information on the latest products and updates to your existing products at: http://www .linksys.com or ftp.linksys.com Can't find information about a product you want to buy on the web? Do you want to kno w mo[...]