LOREX Technology LH0181011C8F manual

www .lorextechnology .com DIGIT AL VIDEO SUR VEILLANCE RECORDER LH010 ECO BLACKBOX SERIES Copyright © 2012 Lorex T echnology Inc. Instruction Manual English V ersion 3.0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS RET AIL INDUSTRY BUSINESS BUSINESS HOME OUTDOOR[...]

Thank you for purchasing the E CO Blackbox Se ries Digital Video Surveillance Recorder. This manual refers to the following models: • LH014 (4-channel) • LH018 (8-channel) • LH016 (16-channel) • LH014H (4-channel ECO Blackbox +) • LH018H (8-channel ECO Blackbox +) • LH016H (16-channel ECO Blackbox+)  For the latest online manual, dow[...]

NEED HELP? CONT ACT US FIRST 2 Easy W ays to Contact Us Please make sure to register your pr oduct at www .lorextechnology .com to receive pr oduct updates and technical suppor t. DO NOT RETURN THIS PRODUCT TO THE STORE SEP 12 2012 - R14 Nor th America: C ustomer Ser vice (for warranty matters) : 1-888-425-6739 (1-888-42-L OREX ) T ech Support (for[...]

SEP 12 2012 - R14 ¿NECESIT A A YUDA? COMUNÍQUESE PRIMERO CON NOSOTROS BESOIN D’ASSIST ANCE? COMMUNIQUEZ D’ABORD A VEC NOUS 2 façons simples de communiquer avec nous : En Amérique du Nord : Ser vice à la clientèle (pour tout ce qui concerne la garantie) : 1-888-425-6739 (1-888-42-LOREX) Soutien technique (pour les questions d’ordre techn[...]

SEP 6 2012 - R8 LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • W e have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video T utorials are available on our web site at www .lorextechnology .com/support • If you require furthe[...]

SEP 6 2012 - R8 LOREX SE COMPROMETE A SA TISF ACER SUS NECESIDADES EN SEGURIDAD LOREX S’ENGAGE À RÉPONDRE À VOS BESOINS EN MA TIÈRE DE SÉCURITÉ ESTE PRODUCTO PUEDE EXIGIR UNA IN- ST ALACIÓN PROFESIONAL CE PRODUIT PEUT NÉCESSITER UNE INST ALLA TION PROFESSIONNELLE • Nous avons conçu et développé une documentation et des produits extr?[...]

v Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will h elp to ensure your enjoyment and proper use of the product and[...]

vi Installation (Continued) 10. V entilation - Slots an d openings in the c ase ar e pr ovi ded for v entilation to ensur e r eliabl e oper ation of the product and to pr otect it from o verheating. These openings mu st not be bl ocked or c over ed. The openings sh ould ne ver be bl ocked by placin g the pr oduct on a bed, sofa , rug, or other simi[...]

NOTICES FCC/IC Notice: This equipment has been tested and found t o comply wi th the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are design ed to provide reasonable pro tection against harmful interference in a residential instal lation. This equi pment gener ates, us es, and c an radiate radio frequency [...]

viii ECO Blackbox Series Features Digital Video Recorder Featur es • H.264 video compr ession 1 • Real time r ecor ding: 8/16ch: (36 0x240), 4ch: (720x240) r esolution • Pentapl ex operation - View, Rec or d, Playback, Back Up & Remotel y Control the sys tem simultaneousl y • 24/7 100% Duty cycl e har d drive pr e-install ed • PTZ cam[...]

ix ECO Blackbox+ Series Features Digital Video Recorder Featur es • H.264 video compr ession 1 • HDMI output (HDMI cabl e included for – simpl e connection to HD TVs) 2 • Real time r ecor ding r esolution: 4ch: 960x480 (960H), 8/16ch: 480x240 (W CIF) • 960H (960x480) r ec or ding resolution capabl e 3 • Pentapl ex operation - View, Rec [...]

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xi TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 DVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel (All Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

xii Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

xiii Enabling Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Changing the DVR’s Client and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Adjusting Remote Co nnectivity Streaming Ra tes . . . . .[...]

xiv Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Showing / Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Adjusting Sub-menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

xv Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 iPhone / iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Step 1 of 3: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . .[...]

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1 Getting Started The system comes with the following components: 12V DC POWER SUPPLY QUICKSTART GUIDES DOCUMENTATION CD USB MOUSE ETHERNET CABLE REMOTE CONTROL (may not be exactl y as shown) DVR (DIGITAL VIDEO RECORDER) HDMI CABLE (BLACKBOX+ SERIES ONLY) HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CO NFIGURATION MAY VARY BY MODEL. PLEASE REFER[...]

2 DVR Overview Front Panel (All Models) 1 2 1 IR Sensor: I R re ce i v e r fo r t h e re m o t e c o n t ro l .  LED Indicators: • PWR: Power L ED. • HDD: Har d disk activity LED. 2 USB Port : Connect a USB mouse (included) or USB flash drive (not included) f or data backup or firmwar e updates. ECO Blackbox Series 4-Channel 9 3 5 6 8 2 1 4 [...]

3 mouse and system interf ace betw een BNC and VG A monitors, pr ess 0 thr ee times on the r emote c ontrol. NOTE: Use a BNC to RCA adapter (not included) to c onnect the DVR to RCA inputs (i.e. f or a TV c onnection). 3 Audio I nput: Input f or 1 RCA audio-enabl ed camera (not included). 4 Audio Ou tput : Output for 1 RCA audio channel (e.g. speak[...]

4 ECO Blackbox+ Series 4-Channel 7 2 1 3 4 5 6 8 9 10 8-Channel 7 2 1 4 5 6 8 9 10 3 1 Video Input : Connect BNC cameras. 2 Video Output : Outputs the DVR interf ace t o a BNC c onnection. This all ows y ou to see y our mouse cursor and have full contr ol of the system on a secondary monit or . T o switch the mouse and system interf ace betw een BN[...]

5 16-Channel 4 6 9 2 1 12 3 8 7 5 11 10 1 Video Input : Connect BNC cameras. 2 Video Output : Outputs the D VR interf ac e to a BNC c onnection. This all ows you t o see y our mouse cursor and have full c ontr ol of the system on a sec ondary monitor . T o switch the mouse and system interf ace between BNC and VGA monitors, pr ess 0 thr ee times on[...]

6 Basic Setup Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Vide o In ports on the r ear panel of the DVR. Push and twist the BNC connector clockwise to secure it to the BNC port. 8-channel model shown Step 2: Connect the Mouse • Connect a USB mouse (included) t o one of the USB ports on the DVR. 8-channel model shown[...]

7 Basic Setup Step 4: Connect the Monitor • Connect a VGA cabl e (not included) from the VGA port to the monitor . OR • EC O Blackbo x+ Series onl y: c onnect the included HDMI c a ble fr om the HDMI port to your HDTV or monitor . 8-channel model shown VGA HDMI port (featur ed on ECO Blackbo x+ onl y) 16-channel ECO Blackbox+ shown Step 5: Conn[...]

8 Basic Setup Step 7: Set the Time • Set the syst em time and date for ac curate video time st amps. Videos with inac curat e times may not be valid as surveillanc e evidence. • F or details on setting the syst em time, see “Setting the Date and Time” on page 19. Default System Password & Port Numbers By default, the system user name is[...]

9 Basic Setup Connecting Cameras ATTENTION : Cameras differ in terms of installation or mounting instructi ons. Plea se see the documentation that ca me with your camera (s) for specific inst al lation instructio ns. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera[...]

10 Basic Setup Connecting BNC Cameras to your DVR 1 Connect the mal e power connect or on the BNC e xtension c able t o the f emal e power connector on the c amera. • Connect the BNC connector to the camer a. 2 Connect the femal e power connector on the BNC ext ension cabl e to the power adapter . 3 Connect the BNC connect or to one of the Vi deo[...]

11 Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the DVR. 8-channel model shown Rear panel USB port Fron t p a n e l USB port 1 Use the mouse buttons to perform the f oll owing: • Left-Button : Click t o sel ect a menu option. During live viewing in Split-sc[...]

12 Remote Control Remote Control You can also control the DVR using the included remote control. 1 2 3 4 5 *Audio capable c ameras (not included) ar e r equir ed for aud io r ecor ding and listen-in audio functionality . TIP : When using the remote control to enter password and camera titles, select the field using the navigation buttons, press , a[...]

13 Remote Control 16-Channel Remote Control 1 2 3 4 5 5 PTZ Controls: • Z+/Z - : Adjus t camer a Zoom. • F+/F- : Adjust c amera F ocus. • I+/I- : Adjust camera Iris. • PTZ : Opens the PTZ menu. NOTE: This r emote contr ol is only included with the ECO Blackbox 16-channel model (LH016). 1 REC: P re s s t o re s u m e re co rd i n g a f t e r[...]

14 Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. C M C C 1. Date & Time 2. Record Stat us 3. Channel number / Channel Title 1 Date & Time : Displays the date and time on the system. 2 Record Status : Displays the curr ent rec or di[...]

15 Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: 1 Right-click or mo ve the mouse cursor to the bott om of the scr een to acc ess the Menu Bar . Main Menu Split scr een PTZ Start / Stop PTZ Cruise Sear ch Menu Start/Stop Recor ding Seque[...]

16 Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric v alues, such as the time and date. To use the Virtual Keyboard: [...]

17 Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an im age while viewing your cameras live. This can be useful if you want to get a closer look at a situation. NOTE: Zoom Mode is not supported on the 16 -channel model of ECO Blackbo x (LH016). To use the Zoom Mo de: 1 In Live Viewing Mode, sel ect the channel yo[...]

18 Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. NOTE: Pictur e in Pictur e Mode is not supported on the 16-channel model of ECO Blackbox (LH016). To use Picture in Picture Mode: 1 Rig ht-click to open the Menu Bar a[...]

19 Setting the Date and Time It is highly recommended to set th e date and time when first setting up your system. Inaccur ate time stamps may r ender your footage unusabl e for co u rt e v i d e n ce . To set the date and time: 1 Right-click or mo v e your mouse to the bottom of the scr een to open the Menu Bar and click the Main Menu button ( ). [...]

20 Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow t he instructions below to configure your DVR to automatically update the time when the clock updates. To enable auto matic DST adjustments: 1 Cl ick the DST Setup button. DST Setup 2 Configur e the f ollo wing: • Daylight Saving Time : Sel ect [...]

21 Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs yo ur system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time. NOTE: A cons tant Internet c onnection is r equir ed to use the NTP f eatu[...]

22 Recording Recording By default, the system is set to immediatel y record video from connected cameras in Continuous Recording Mode. • C . Recording—Continuous : Normal, continuous r ecor d ing. You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more deta[...]

23 Playback and Ba ckup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specif ic date and t ime: 1 Right-click to open the Menu Bar and click the Recor d Sear ch button ( ). The Recor d Sear ch tab opens. 2 Configur e the f ollo wing: • CH : Select the c[...]

24 Playbac k and Ba ckup To search for recorded footage on the DVR: 1 Right-click to open the Menu Bar and click the Recor d Sear ch button ( ). The Rec or d Sear ch ta b opens. 2 Configur e th e f ollowing: • CH : Sel ect the channel you wish t o sear ch. Select All t o sear ch all channels. • Sear ch Date : En ter the month, date, and year yo[...]

25 Playback and Ba ckup Using the On-Screen Playback Controls 1 Move the mouse slightl y to display the on-scr een playback contr ols. Y ou can also use the playback contr ol buttons on the r emote c ontr ol. Playback controls Rever se playback Slow Motion Play Pa u s e / Fra m e b y Fra m e Fa s t Fo r w a rd • Click the playback contr ols to pl[...]

26 Playbac k and Ba ckup Advanced Playback Controls (ECO Blackbox+ Series Only) The ECO Blackbox+ has advanced playback cont rols that allow you to see when you have recorded footage and motion events on your cameras. They also al low you to use digital zoom in playback mode or take backups from short video clips. Different playback controls appear[...]

27 Playback and Ba ckup Controlling the Time Range of the Play back Bar (ECO Blackbox+ Series Only) The time range is the start and end times of th e footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00). You can change the time range to narrow in on a sp[...]

28 Playbac k and Ba ckup 3 Click and drag on the ar ea of the screen you w o uld lik e to enlar ge . The image zooms in on the sel ected ar ea. Zoom icon Click and drag to zoom in on an ar ea Click and drag inside the bo x to mo ve the zo om ar ea  Right-click to exit and sel ect a differ ent zoom ar ea • The bo x in the l ower right-hand corn[...]

29 Playback and Ba ckup 5 A confirmation window appears, sho wing inform ation ab out the backup fil e you ar e about to cr eate. Click Backup to confirm. W ait for the fil e to be saved. Backup For details on viewing backed up video, see “Lorex Player 11: Play ing Backed up Video on PC” on page 91 or see “Lorex Player for Mac: Viewing Backed[...]

30 Playbac k and Ba ckup 6 Click  to scr oll through the list of videos. The videos ar e named by time . Videos ar e "pack ed" into 15 minute - 60 minut e incr ements. 7 Click the BAK checkbox beside the video you wish to back up. 8 Click Back up . W ait for the backup to finish bef ore r emoving the USB memory drive. NOTE: T o chan[...]

31 Playback and Ba ckup 2 Click Open and then loca te the back ed up video fil e on your har d drive. Open 3 Sel ect the desir ed file f ormat (.264 , h.264, All Fil e) that you wish t o sear ch for . Click Open . Open 4 Click Start to convert and save the fil e in the def ault save f older . • Or click Sav e As to sel ect a desir ed save f older[...]

32 Managing Passwords Managing Passwords ATTENTION: By defaul t, the syst em user name is admin and the password is 00 0000 . Passwords ar e d i sa b l e d b y de f a u l t a n d a r e n ot r e q u i re d t o a cc e s s t h e M en u B a r o r M a i n M en u . H o w e ve r , y o u may be ask ed for a pa ssword t o access c ertain fu nctions. By defa[...]

33 4 Configur e the f ollo wing: • User Name: Enter the desir ed admin user name. • Pass word En able : Sel ect Enabl e to enabl e syst em passw or ds. • Pass word : Ent er your desir ed passwor d. • Confirm : Re-enter the passwor d. 5 Click A ppl y to save your settings . Adding Users You can allow multiple users to log in to the system. W[...]

34 Managing Passwords 4 Select the menus that the user will have acces s to. Select which channels will have acce ss to: Backup, Pre view, Playback and PTZ Control. Sel ect the menus and channels the user will have ac ces s to: 5 Click Appl y to sa ve you r se tt in gs. 6 Right-click and then click Ed it . 7 Configur e th e f ollowing: • User Nam[...]

35 Using the Main Menu Using the Main Menu To open the Ma in Menu: • Right-click to open the Menu Bar and click the Main Menu butt on ( ). NOTE: If pas swords ar e enabled on the syst em, you need t o enter the 6-digit numeric a l pas swor d to open the Main Menu. 1 Display : Configur e display options (e.g. camera c ol or settings, c amera titl [...]

36 Using the Main Menu Display The display menu allows you to configure camera image settings and video output settings. TIP: If you want to apply settings to all channels, use the "Copy To" drop-down menu, and select All . Click the Copy button to copy the setting across all channels. Configuring Custom Channel Names 1 Select the Live ta[...]

37 Using the Main Menu 3 In the Cov ert dr op-down menu, sel ect Enabl e . 4 Click A ppl y to sav e your s ettings. Configuring the Time and Recording Time Display To add/remove th e time stam p in the system display: 1 In the Show Time and Recor d Time dr op-down menus, select Enabl e or Disable . 2 Click A ppl y to sav e your settings. Configurin[...]

38 Using the Main Menu Adjusting the Video Margin If you connect your DVR to a BNC monitor, you can adjust the video margins. NOTE: Y ou must sel ect the BNC output mode t o adjust the mar gins. Pres s 0 on the r emote c ontr ol three times to switch the output mode between BNC mode and VGA mode. When BNC mode is sel ected, the mouse cursor appears[...]

39 Using the Main Menu • Click on the edge of a privacy ar ea and drag to r esize a privacy ar ea. • Right-click when you ar e finished to e xit. 5 (Optional) Use the drop-do wns next to Copy to copy privacy areas to another channel or all channels. Click the Copy button to c opy privacy ar eas. 6 Click A pply to sav e your s ettings. Creating [...]

40 Using the Main Menu Record The Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio recording. Configuring Pre-recording Setting s 1 Select the Rec P ara tab. 2 In the Channel dr op-down menu, sel ect the desir ed channel you wish t o configur e. 3 In the Pr eRec or d dr op-down [...]

41 Using the Main Menu 4 (Optional): Use the top Copy and Copy T o dr op-down to c opy the r ecor ding schedul e to a specific day or all days. Click Copy to copy the schedul e. 5 (Optional): Use the bott om Copy and Copy To drop-do wn to c opy the r ecor ding schedul e to a specific channel or all channels. Click Copy to copy the schedule. 6 Click[...]

42 Using the Main Menu 5 Under the FPS dr op-down menu, sel e ct the number of fr ames per second y ou want the DVR to r ecor d on each channel. 6 (Optional) Use the Copy and Copy T o dr op-down menus to copy r ecor ding settings to one or all channels. Click Copy to co py recordin g s et ti n gs . 7 Cl ick A ppl y to sav e your settings . NOTE: In[...]

43 Using the Main Menu 6 Click on the hour of the video y ou want to playback. 7 Sel ect the channel or channels y ou want to playback. 8 Click Play to begin playbac k. Video Playback Contr ols Move the mouse slightl y to display the on-scr een playback c ontr ols. Y ou can also use the playback c ontrol butt ons on the r emote contr ol or fr ont p[...]

44 Using the Main Menu To perform an Event Search: 1 Click the Event Sear ch ta b . 2 Configur e the f ollo wing: • Sear ch Date : Ent er the Month, Date, and Ye a r. • CH : Select the ch annels you wish to sear ch. • Sear ch Time : Ent er the time r ange you wish to sear ch. • Ty p e : Sel ect the r ecor ding type y ou wish to se arch for [...]

45 Using the Main Menu Network The Network menu allows you to configure the system’s DDNS and network settings. Configuring Network Type: DHCP & Static IP The system has the ability to operate in DHCP mode and Static IP mode. DHCP allows the router to assign an IP t o t h e D V R . S t a t i c I P m o d e f i x e s t h e I P o f the DVR. Fixi[...]

46 Using the Main Menu 2 In Client Port , enter the desir ed Client Port (def ault: 9000 ). Client Port & HTTP Port fields NOTE: 9000 is r epr esent ed as "09000." 3 In HTTP Port , ent er the desir ed HTTP Port (default: 80 ). 4 Click A ppl y to sav e your s ettings. 5 Right-click to ex it all menus. Y ou will be pr ompted to r estart[...]

47 Using the Main Menu If you want to use Lorex’s email server (recommended): 1 In the Email dr op-do wn menu, sel ect Default . Select Def ault 2 In the Sender E mail field, enter the email addr es s of the sender . This c an be any email addr ess of your choic e. 3 In the Rece iver Email field, ent er the email addr ess you want the D VR to sen[...]

48 Using the Main Menu • The def ault Mobil e port is 1025 . This must be port forwar ded on your r outer t o enabl e r emote ac cess. Not e that 1025 is r epr esented as "01025". 4 Click A ppl y to save your settings . Right-click until you have e xited all menus. Y ou will be pr ompted to r estart. Configuring DDNS settings You must c[...]

49 Using the Main Menu • Sensitivity: Select motion sensitivity . The gr eater the number, the gr eater the sensitivity . • Show Message: Select the checkbo x if you want the syst em to display a sy stem message when an alarm trigger s. • Buzzer: Sel ect the dura tion the sys tem will "beep" when motion is detect ed. Or sel ect OFF [...]

50 Using the Main Menu Device The Device menu allows you to configure hard drive and PTZ settings and format a USB flash drive (not included). • F or details on connecting PTZ c ameras (not included), see “ Appendix B: Connecting a PTZ Camera” on page 112 . Configuring Hard Drive Settings To format th e hard drive: ATTENTION : Formatting the [...]

51 Using the Main Menu System The System tab allows you to configure the system time and user accounts. • F or inst ructions on how to set the system time, including ho w to setup automatic Daylight Savings Time adjustments or NTP, see “Setting the Date and Time” on page 19 . Changing Date Format You can change the way the syst em displays th[...]

52 Using the Main Menu Viewing System Information • Click the Info tab. ATTENTION : Do not mak e any changes to the MA C Addr es s field. The MAC addr es s has been pr eset at the factory, and is configurabl e f or service purposes onl y . Advanced The Advanced menu allows you to update system firmware, load system defaults. Configuring the "[...]

53 Using the Main Menu Upgrading the System Firmware Firmware upgrades can provide improved functionality to your DVR. When firmw are upgrad es become available, you can download them for free from www.lorextechnology.com . To upgrade the syst em firmware: 1 In your web br owser, visit w w w.lorext e ch n o lo gy .co m and sear ch for the model num[...]

54 Using the Main Menu 6 Click OK to r eturn to the menu. 7 Right-click until you have e xited all menus. The DVR pr ompts you t o r estart. Restarting or Shutting Down the DVR To restart or shut down the DVR: 1 Right-click to open the Menu Ba r and click the Main Menu button ( ). 2 Click Advanced . 3 Click Re boot or Shut Down . Reboot / Shut Down[...]

55 Using the Main Menu Saving Your System Configuration to a USB Flash Drive (ECO Blackbox+ Series Only) The DVR allows you to save your current system configuration to a USB flash drive (not included). This is useful if you want to backup your current settings. NOTE: This function onl y saves settings cr eated in system menus. It does not save or [...]

56 Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The system features a built-in browser-based software that allows you to access your system remotely over your local area network (LAN) or over the Internet using Internet Explorer ® (PC) or Safari ® (Mac). There is also a client software for PC provided on[...]

57 Setting up your DVR for Remote Connectivity Accessing your DVR within a Local Network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). It is recommended to confirm connectiv ity over a local network before setting up your DVR for Internet connectivity. NOTE: T o compl ete the s teps bel ow, your c[...]

58 Setting up your DVR for Remote Connectivity 2 Write down the IP Addr ess and HTTP P ort number of the DVR. • A l ocal IP l ooks something like this: 192.168.5. 1 1 8 . N o t e t h a t s i n g le d i g i t n u m b e r s a p p e a r a s thr ee digits. F or e xampl e, "005" is the same as "5". • Write down the port number be[...]

59 Setting up your DVR for Remote Connectivity 3 An attention bar pr ompts you to inst all Acti veX® plug-ins. Y ou must ins tall the ActiveX® plug-in to connect t o your DVR. Click inside the attention bar, and sel ect Install this Add-on for All Users on This Computer to install the plug-in. Select Inst all this Add-on for All Users on This Com[...]

60 Setting up your DVR for Remote Connectivity 3 Click Download to do wnload the plug-in f or Safa ri. Click Download 4 Click the downl oads button ( ) on the top-right corner of Saf ari. Right-click Surveillanc eClient.dmg in the downl oads lis t and sel ect Open . A web plugin folder appear s. Right-click Surveilla nceClien t.dmg and click Op en [...]

61 Setting up your DVR for Remote Connectivity Step 1 of 4: Port Forwarding You must port forward the HTTP, Client, and Mobil e ports (default: 80, 9000, and 10 25 ) on your router before you can remotely connect to your system. There are several methods to port forward your router: • Use the Lor e x Easy Connect Auto Port F orwarding Wizar d (PC[...]

62 Setting up your DVR for Remote Connectivity 2 The My Lor ex ac count l ogin scr een opens (if you ar e alr eady logged in, skip t o st ep 4). Cr eate a new acc ount or log into an e x isting ac count. T o cr eate a new acc ount, fill in the r equir ed fields on the right and click Create Ac count . Enter your acc ount Inf ormation and click Crea[...]

63 Setting up your DVR for Remote Connectivity 5 Under Y our Addr es s, sel ect an addr es s or click Enter a New Addr ess to cr eate a new addres s. Fill in your addr ess inf ormation and click Cr eate Addr ess . Enter your addr ess information Click Create Address 6 Fill in the warranty r egistration f orm with your pr oduct and pur chase details[...]

64 Setting up your DVR for Remote Connectivity 7 A page pops up t o pr ompt you to r egist er your p r oduct f or Lore x DDNS. Click Set Up a Ne w DDNS . Click Set Up a New DDNS 8 Configur e the f ollo wing: Sele ct your pr oduct warranty Enter a Devic e Name of your choice Enter the pr oduct’ s MAC addr ess Ente r the web site addres s that will[...]

65 Setting up your DVR for Remote Connectivity • URL Reques t: Ent er the web site addr ess that will be used to connect t o your Lor ex pr oduct. F or exampl e, if y ou enter tomsmith , the addr ess to ac ces s your video will be  http://tomsmith.l or exddns.net 9 Click Save to r egister your pr oduct f or DDNS. A c onf irmation email will be[...]

66 Setting up your DVR for Remote Connectivity Step 4 of 4: Enter the DDNS Address into the Browser NOTE: Please all ow 10~15 minutes for the DDNS server s to update with your new DDNS addr ess befor e attempti ng to connect. To access your DVR remotely, enter the DD NS address that you created earlier into Internet Explorer (PC) or Safari (Mac). T[...]

67 Lorex Client 11: Client Software for PC Lorex Client 11: Client Software for PC Lorex Client 11 is a client software for PC that allows you to connect to your DVR on a PC and view your cameras from anywhere in the world. NOTE: Befor e y ou can c onnect to y our DVR o ver the Int ernet, you mus t compl ete port f orwar ding and DDNS setup. F o r [...]

68 Remote Viewing Interface Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same on PC or Mac. 1 2 3 4 6 7 5 1 Navigation Tabs : Al lows yo u to access the followi ng tab s: • Live : W atch live video. • Playback : View sav ed video foot age. • Remote Setting : Configur e system and networking opti[...]

69 Remote Viewing Interface 3 Viewing options : • : Click to open all connect ed channels. • : Click to cl ose all connected channels. Note that the sys tem continues to r ecor d when you cl ose channels r emotel y . • : Pr evious page. • : Ne xt page. • : Click to open the sel ected channel in full scr een view . • : Click to sel ect t[...]

70 Remote Viewing Interface 2 A pop-up window opens on the bottom l eft corner of the window . Click Preview to view the image or Fo l d e r to show the image in the save f older . If you receive an error taking a screen shot: Y ou may r eceiv e an err or when taking a scr een captur e. This is caused by an Internet Expl or er security setting. To [...]

71 Remote Viewing Interface To show or hide video in the main video window: 1 Click beside the channel number to show a channel. Click again to hide the channel. Click her e to show or hide video Adjusting Sub-menu Options The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect r[...]

72 Remote Viewing Interface 3 Sel ect the desir ed save dir ectory, and then click OK . 4 Click Sav e to sa ve you r ch an ge s. Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using Remote Surveillance. This allows you to directly backup footage from your DVR as an .avi file. This does not affect t[...]

73 Remote Viewing Interface Configuring PTZ Settings The system supports remote PTZ cont rols for compatible PTZ cameras (not included). • F or details on connecting PTZ c ameras t o your sys tem, see “ Appendix B: Connecting a PTZ Camera” on page 112 . To control the PTZ settings on the DVR: 1 F r om the Live tab, double-click to sel ect the[...]

74 Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: 1 Click the Playback ta b. Playback tab 2 In the cal endar window, click the desir ed month, year, and date. Select month and year Select date 3 Under the Ty p e dr op-down menu, sel ect the desir ed [...]

75 Remote Viewing Interface Video Playback Controls Playback windo w Scr een Captur e Play Pause Stop Video slider Step Fo r w a rd • Step F orward : P lays video fr ame by fr ame. C lick th e Step F orward button t o advanc e the video by 1 frame. • Video Sli der : Dr ag the slider co ntr ol the playback speed. • Downlo ad Content : A l l o [...]

76 Remote Viewing Interface 2 Configur e the f ollo wing: • Channel : Sel ect the channel y ou want t o modify . • Name : Enter the channel name if you want to r e-name the channel • Pos it io n : Sel ect the position of wher e the title appears in the channel. • Covert : Enabl e or Disable cov e r t re co rd i n g . C o v e r t re c o rd i[...]

77 Remote Viewing Interface Configuring Recording Parameters To configure system recording parameters: 1 Click the Remote Setting t ab, and then click Rec o r d>Rec Par ameters. 2 Configur e the f ollo wing: • Channel : Sel ect the channel y ou wish t o configur e. • Recor d : Sel ect Ena bl e or Disable to start or stop syste m recordin g. [...]

78 Remote Viewing Interface 3 Click the r ecor ding grid, and sel ect the type and dur ation of r ecor ding. • 16-Channel ECO Blackbo x + Onl y: An additional r ow is shown in the chart f or Alarm r ecor ding. A l a r m re co rd i n g re q u i re s e x t e r n a l a l a r m d e v i c e s ( n o t i n c l u d e d ) . 4 (Optional) Use the t op Copy [...]

79 Remote Viewing Interface Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information. To configure basic network settings: 1 Click the Remote Setting t ab, and click Ne two rk. 2 Configur e the f ollo wing un der Basic Configuration: • Ty [...]

80 Remote Viewing Interface 2 Configur e the Substr eam settings: • Channel : Sel e ct the channel y ou wish to appl y the settings to. • Resolution : S e le c t t h e d e s i re d re c o rd i n g re s o l u t i o n . • FP S ( Frame ra te) : Sel ect the desir ed r ecor ding frame rate. Note that higher frame rat es r equir e gr eater bandwidt[...]

81 Remote Viewing Interface • SSL : Select ON/OFF t o enabl e/disabl e Secur e Socket Layer pr otocol. • SMTP Port : Ent er y our SMTP addr es s. • SMTP Server : E nter y our SMTP Server . • Sender Email : Enter the sender email addr ess. This c an be any addr es s of y our choice. • Sender Passwor d : Ent er your email server’ s passwo[...]

82 Remote Viewing Interface Configuring DDNS Settings To configure DDNS settings: 1 Click the Remote Setting , and cl ick DDNS. 2 Configur e the f ollo wing: • DDNS : Sel ect Enabl e or Disable . • In the Serv er dr op-down menu, select L OREXDDNS . • Domain Name : Enter y our Domain name/URL Reques t from the confirmation email that was sent[...]

83 Remote Viewing Interface • Buzzer : Select OFF t o disabl e the buzzer when the syst em detects a motion ev ent or sel ect the duration of the buzzer aft er the system detects a motion e vent. Click and drag to configur e motion detection ar eas Red : Motion d etection en abled Clear : Motion detection disabl ed • Fu l l S c re e n : Select [...]

84 Remote Viewing Interface Setting tab>Recor d>Schedule ). Configuring Alarm Notification s (16-Channel ECO Blackbox+ Only) Configure the settings for alarm devices (not included). To configure alar m noti fications: 1 Click the Remote Setting t ab, and click Alarm >Alarm. 2 Configur e the f ollo wing: • Alarm In : Select the channel th[...]

85 Remote Viewing Interface Configuring Hard Drive Recording Mode To configure the hard drive recording mode: 1 Overwrite dr op-down menu Click the Remote Setting tab , and click De vice>HDD . 2 In the Overwrite dr op-down menu, sel ect Auto to enabl e the har d drive to r ecor d in loop mode. Loop mode all ows the sys tem t o r ecor d c ontinuo[...]

86 Remote Viewing Interface 2 Configur e the f ollo wing: • Channel : Sel ect the channel that the PTZ camer a connects t o. • Pr otocol : Sel ect the pr otocol of the PTZ camera*. • Baud Rate : Sel ect the baude r ate of the PTZ camera*. • Data Bit : Sel ect the dat a bit rate of the PTZ c amera*. • Stop Bit : Select the s top bit r ate [...]

87 Remote Viewing Interface Configuring System User Accounts You can add user accounts on the system. To configure the user accounts menu: 1 Click the Remote Setting t ab, and click Sy stem>Use rs . 2 Configur e the f ollo wing: • Click the desir ed user y ou wish to c onfigur e (i.e. user1). • User name : Enter the desired user name. • Pa[...]

88 Remote Viewing Interface Viewing System Information To view system information: 1 Click the Remote Setting t ab, and click Sy stem>Inf o . Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at ww w.lorext e ch n o log y .co m . To upgrade the syst em firmware: 1 Do wnl oad a[...]

89 Remote Viewing Interface Restoring Default Settings To restore the system’s system defaults: 1 Click the Remote Setting tab , and click Advanc ed>Load Default. 2 Sel ect the menus that you wish to r estor e to fact ory defaults. 3 Click Sav e to r estor e system def aults for the sel ected items. Configuring Event Settings The Event Setting[...]

90 Remote Viewing Interface Configuring Auto-Reboot Auto-reboot allows the system to restart automa tically at a set time or date. This improves system stability. To configure Auto Maintain: 1 Click the Remote Setting tab , and click Advanc ed>Maintain. 2 Click the Auto Reboot dr op-down menu, and select Enabl e or Disabl e to activate or deacti[...]

91 Lorex Player 11: Playing Back ed up Video on PC Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your back ed up video files from your DVR on your PC. NOTE: T o view back ed up video fil es on Mac, see “Lor ex Play er for Mac: Viewing Backed up Video on Mac” on page 93 . Minimum System Requirements • Intel [...]

92 Lorex Player 11: Playing Back ed up Video on PC Lorex Player 11 Interface Overview Click her e to open the Advanced Config menu Play Snapshot button Add file Remove file Dele te fil e Video W indow Hide/r eveal playlist Next  File Stop Pr evious  Fil e Open Fil e R e w i n d Fa s t Fo r w a rd About the Advanced Config Menu The Advanced Co[...]

93 Lorex Player for Mac: Viewin g Backed up Video on Mac Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac allows you to view your backed up video files. To install Lorex Player Mac: 1 Go to www .l or e xtechnol ogy .com and sear ch for the model number of your D VR (l ook at the label underneath your DVR f or the model numb[...]

94 Lorex Player for Mac : Viewin g Backed up Video on Mac Loading Individu al Video Files To load files saved onto your hard drive: 1 Click the Load new fil e button ( ). 2 Br owse and sel ect the desired fil e. Click Open to add the file to the video playlist. NOTE: Do u b le- c l i c k fi le t o be g i n pl a y b a ck The default sav e dir ectory[...]

95 Mobile Apps: Ac cessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. NOTE: Port f orwarding is r equir ed befor e you can c onnect to your DVR using a mobil e devic e. Diff er ent featur es are av ailabl e on each m[...]

96 Mobile Apps: Accessing your DVR Using a Mobile Device devic e. T o find your Mobil e port, right-click, click the Main Menu button ( ) , and then click System>Inf o and l ook under Mobile P ort. NOTE: F or details on port forwar ding, see the Easy Connect manual on the CD or the resour ces on www .lor extechnol ogy .com . ID P ASSW ORD admin [...]

97 Mobile Apps: Ac cessing your DVR Using a Mobile Device 2 T ouch to open the Devic e List menu and then touch Add . Add 3 Enter the f oll owing: • Device Name : Enter the name of your sys tem. This c an be any name of yo ur choice. • Addr ess : Enter the DDNS addr ess of the DVR (e.g. tomsmith.l or exddns.net ) 1 . • Po rt : Enter the Mobil[...]

98 Mobile Apps: Accessing your DVR Using a Mobile Device Step 3 of 3: Connecting to your DVR 1 In Quad View, touch the plus button (+) . + button • If a channel is alr eady select ed, touch  then t ouch + to sel ect another channel. 2 T ouch the name of your D VR. Sel ect the channel that you want t o display in the sel ected sp ace. • The s[...]

99 Mobile Apps: Ac cessing your DVR Using a Mobile Device Deleting Accounts • F r om the Device Lis t, swipe y our finger on beside your devic e name. The Delete butt on appears. T ouch the Dele te butt on to r emove the de vice. Taking Snapshots You can take a picture of the selected channel. The images save into your Photos directory. Camera bu[...]

100 Mobile Apps: Accessing your DVR Using a Mobile Device Interface Overview 1 Add Device : T ouch to add a DVR channel. 2 Channel List : T ouch to view channel in full scr een. 3 Pan & T il t c am era (P TZ only). 4 Zoom in/out (PTZ onl y). 5 Fo c u s (PTZ only). 6 Iris (PTZ only). 7 Disconnect : Disc onnects channel. 8 Snapshot : T a kes an i[...]

101 Mobile Apps: Ac cessing your DVR Using a Mobile Device 2 Settings T o uch Add T ouch the Settings button ( ) to open the Device Lis t and touch Add . 3 Configur e the f ollo wing: • DVR T it le : Enter a name f or y our DVR of y our choic e. • Server : Enter the DDNS addr ess of the DVR (e.g. tomsmith.l or exddns.net ) 1 . • Port : Enter [...]

102 Mobile Apps: Accessing your DVR Using a Mobile Device 5 In Quad View, touch + . T ouch the name of y our DVR and sel ect the channel you would like to display in the space in Quad view . To u c h + T ouch the name of your DV R Then, touch the channel you want to add To u c h t h e a r r o w t o change your DVR details or d elete a DVR Play Sett[...]

103 Mobile Apps: Ac cessing your DVR Using a Mobile Device BlackBerry You must port forward the mobile port (default: 1025) on your router before you can connect to your system using a mobile device (e.g. Blackberry 9000) ! NOTE: Blackberry is not supported on ECO Blackbox+ Series. Use the Lor e x Mobil e ECO application to connect to your DVR on a[...]

104 Mobile Apps: Accessing your DVR Using a Mobile Device 6 Click Import Files . Import Files Apply 7 Locate the f older where y ou extr acted the ins tall fil es. Sel ect the install fil e (ends in an . alx extension) and then click Open to in stal l t he fi le. 8 Click A pply to com plete the in stal la ti on . W ait for the installation t o comp[...]

105 Mobile Apps: Ac cessing your DVR Using a Mobile Device Connecting to the DVR through the Device List 1 In the Devic e List, sel ect and open the name of the acc ount you cr eated. Controls Play Snapshot Settings PTZ contr ols Adjust channel view:  Click repeat edly t o view channel 9 or greater . Click repeatedl y to view the PTZ contr ols. [...]

106 Mobile Apps: Accessing your DVR Using a Mobile Device To enable APN: 1 Pr es s the Menu butt on ( ) and open the Options menu. Options f older Opening the Options folder 2 Select Advanced Options > Opening APN settings m enu TCP/IP 3 Sel ect the chec kbox beside APN Settings APN addres s Example Enabling APN settings to enable APN. 4 Beside [...]

107 Mobile Apps: Ac cessing your DVR Using a Mobile Device Windows Mobile You must port forward the mobile port (default: 1025) on your router before you can connect to your system using a mobile device (e.g. Windows Mobile Smartphone) ! System r equir ements • v . 6.0, 6.5 (touch scr een models only) • Windows Phone 7 is not curr entl y suppor[...]

108 Mobile Apps: Accessing your DVR Using a Mobile Device • Por t : Auto Connect check box Enter the D VR’ s Mobile P ort number (by def ault, port 1025 ). 4 Select the Auto Connect checkbo x and then click Ok . 5 F r om the Server window, select the DVR ac count you cr eated. Click OK to connect to the D VR. Sele ct the name of y our DVR Symbi[...]

109 Mobile Apps: Ac cessing your DVR Using a Mobile Device Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO 1 Open the Lore x Mobil e ECO ( ) app on your phone. 2 Click the Settin gs button ( ). Settings Play 3 Configur e the f ollo wing: • IP : Enter the DDNS addr ess of the DVR (i.e tomsmith.l or exddns.net ) 1 . • Por t : Enter th[...]

110 Appendix A: System Specifications Appendix A: System Specifications ECO Blackbox Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify prod uct design, specifications, and prices without notice and without incurring any obligation. E&OE[...]

111 Appendix A: System Specifications ECO Blackbox+ Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify prod uct design, specifications, and prices without notice and without incurring any obligation. E&OE[...]

112 Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. T o connect a PTZ camera to the system: 1 Connect the T ransmit+ (TX+) Cabl e to the + side of the RS485 port on the r ear panel. 2 Connect the T ransmit- (TX-) Cabl e to the - side of t[...]

113 Appendix B: Connecting a PTZ Camera 3 Configur e the f ollowing ac c or ding to your PTZ camera’ s specifications: • Channel : S el ect the channel the PTZ camera is connected to. • Pr otocol : Sel ect from Pel co-D or Pe lco-P • Baud rate: Select the PTZ camera’ s baud rate • Data Bit : Sel ect fr om 5~8 data bits. • Stop Bit : S[...]

114 Appendix B: Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ camera s. You can also use PTZ cruise to have the camera automatically cycle through presets. Setting PTZ Presets 1 Using the PTZ contr ols, move the camer a into position. 2 (Optional) In the Time field, select the number of seconds the c a[...]

115 Appendix C: Connecting A dditional External Monitors Appendix C: Connecting Additional External Monitors Use the Video Output ports (BNC) on the rear panel of the system to connect an external monitor(s). This is useful if you need to mo nitor the sy stem from a second location (e.g. a back office). The mouse and system interface are shown on e[...]

116 Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to: • 4/8-channel Blackbox Series: 1 channel. • 4/8-channel Black box+ Series an d 16 -channel Blackbox Series: 2 channels. • 16-channel Blackbox+ Series: 4 channels. You must have audio-capable cameras (not included) or self-power ed microphon[...]

117 Appendix D: Recording Audio 4 Click Recor d and select the MainStr e am tab. Check Audio to enable audio r ecor d ing on each channel 5 Ensur e the Audio checkbox is check ed next t o the channel the audio-enabl ed camera is connected to. 6 Click A ppl y to save you r ch ang es .[...]

118 Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the hard drive capacity with a single replacement hard drive up to 2 terabyte (TB). NOTE: It is r ec ommended to use surveillance or security-certified har d drives, which ar e designed to be [...]

119 Appendix E: Replac ing the Hard Drive 5 Car efull y flip the DVR back o ver . Slide the hard drive t o the l eft (if l ooking at the DVR fr om the fr ont) and then lift the har d drive out of the DVR. Slide the hard driv e to the left and then lift it out of the DVR Replacing the Hard Drive To replace the hard drive: 1 Insert 4 har d driv e scr[...]

120 Appendix E: Replacing the Hard Drive 4 Car efull y turn the D VR ov er and tighten th e har d drive scr ews (4x). Tighten the har d drive scr ews 5 Car efull y turn the DVR back over . Replace the c o ver, tucking the lip of the co ver at the fr ont panel. 6 Replace the scr ews on the side and r ear panels of the cov er . Formatting the Hard Dr[...]

121 Troubleshooting Troubleshooting When a malfunction occur s, it may not be serious and can be corr ected easily . The foll owing describes the mos t common pr obl ems and solutions. Pl ease ref er to the foll owing befor e calling Lor ex T echnical Support: Err or Possible Causes Solutions • System is not r eceiving power, or is not powering u[...]

122 Troubleshooting Troubleshooting (Continued) Err or Possible Causes Solutions • Ther e is no pictur e on monitor/TV after connecting it to the DVR • Monitor/TV not detected by DVR • Power off the monit or/TV and DVR. Pow er on the monitor/TV, and then po wer on the DVR • Input channel for DVR not selected on monitor/TV • On the monitor[...]

Err or Possible Causes Solutions • Cannot connect to the DVR o n a loca l n et wor k • DVR not connected to r outer • Connect an Ethernet cabl e from the DVR LAN port to your router, and then restart the DVR by disconnecting and r econnecting the power adapter • DVR and computer not on same network • Ensure y our DVR and computer are c on[...]

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