LOREX Technology LH1361001C8B manual

www .lorextechnology .com DIGIT AL VIDEO SUR VEILLANCE RECORDER LH130 ECO2 SERIES Copyright © 2012 Lorex T echnology Inc. Instruction Manual English V ersion 4.0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS RET AIL INDUSTRY BUSINESS BUSINESS HOME OUTDOOR[...]

Thank you for purchasing the ECO2 Series Digital Video Surveillance R ecorder. This manual refers to the following models: • LH134 (4-channel) • LH138 (8-channel) • LH136 (16-channel)  For the latest online manual, download s and product updates, and to learn about our complete line of accessory produc ts, please visit our website at: www.[...]

NEED HELP? CONT ACT US FIRST 2 Easy W ays to Contact Us Please make sure to register your pr oduct at www .lorextechnology .com to receive pr oduct updates and technical suppor t. DO NOT RETURN THIS PRODUCT TO THE STORE SEP 12 2012 - R14 Nor th America: C ustomer Ser vice (for warranty matters) : 1-888-425-6739 (1-888-42-L OREX ) T ech Support (for[...]

SEP 12 2012 - R14 ¿NECESIT A A YUDA? COMUNÍQUESE PRIMERO CON NOSOTROS BESOIN D’ASSIST ANCE? COMMUNIQUEZ D’ABORD A VEC NOUS 2 façons simples de communiquer avec nous : En Amérique du Nord : Ser vice à la clientèle (pour tout ce qui concerne la garantie) : 1-888-425-6739 (1-888-42-LOREX) Soutien technique (pour les questions d’ordre techn[...]

SEP 6 2012 - R8 LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • W e have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video T utorials are available on our web site at www .lorextechnology .com/support • If you require furthe[...]

SEP 6 2012 - R8 LOREX SE COMPROMETE A SA TISF ACER SUS NECESIDADES EN SEGURIDAD LOREX S’ENGAGE À RÉPONDRE À VOS BESOINS EN MA TIÈRE DE SÉCURITÉ ESTE PRODUCTO PUEDE EXIGIR UNA IN- ST ALACIÓN PROFESIONAL CE PRODUIT PEUT NÉCESSITER UNE INST ALLA TION PROFESSIONNELLE • Nous avons conçu et développé une documentation et des produits extr?[...]

v Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will h elp to ensure your enjoyment and proper use of the product and[...]

vi Installation (Continued) 10. V entilation - Slots an d openings in the c ase ar e pr ovi ded f or ventilat ion to ensu r e r eliable op eration of the product and to pr otect it from o verheating. These openings mu st not be bl ocked or c ov er ed. The openings sh ould ne ver be bl ocked by plac ing the pr oduct on a bed, sofa , rug, or other si[...]

vii This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reason able protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, [...]

viii Features Digital Video Recorder Featur es • H.264 video compr ession 1 • Real time r ecor ding @ 360x24 0 r esolution, D1 capabl e (720x480) • Pentapl ex operation - View, Rec or d, Playback, Back Up & Remotel y Control the system simultaneousl y • 24x7 100% duty cycle HDD • Recor ding options: Motion, schedule, or continuous •[...]

ix TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

x Configuring Daylight Savings Time (DST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

xi Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Configuring Alarm Settings . . . . . . . . . . . . . . . . .[...]

xii Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 0 Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Configuring Display Settings . . . . . . . . . . . . . . . . [...]

xiii Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Android . . . . . . . . . . . . . [...]

xiv[...]

1 Getting Started The system comes with the following components: 12V DC POWER SUPPLY INSTRUCTION MANUAL QUICKSTART GUIDE DOCUMENTATION CD USB MOUSE ETHERNET CABLE REMOTE CONTROL (may not be exactl y as shown) DVR (DIGITAL VIDEO RECORDER) HDMI CABLE (include d with 8/ 16-channel models only) AUDIO HARNESS CABLE (included with 16-channel mode l onl [...]

2 Front Panel 4-Channel 1 IR Sensor : I R re ce i v e r fo r t h e re m o t e co n t ro l .  LED Indicators : • PWR : P ower LED. • HDD : Har d disk activity LED. 2 Menu & Playbac k Contr o ls : •  : In Playback Mode, pr ess to r ewind. Pr ess r epeatedl y to incr ease r ewind speed. •   : In Playback Mode, pr ess to play / [...]

3 8-Channel 1 IR Sensor : I R re ce i v e r fo r t h e re m o t e co n t ro l .  LED Indicators : • PWR : P ower LED. • HDD : Har d disk activity LED. 2 Menu & Playbac k Contr o ls : •  : In Playback Mode, pr ess to r ewind. Pr ess r epeatedl y to incr ease r ewind speed. •   : In Playback Mode, pr ess to play / pause video.[...]

4 16-Channel 1 IR Sensor : I R re ce i v e r fo r t h e re m o t e co n t ro l .  LED Indicators : • PWR : P ower LED. • HDD : Har d disk activity LED. 2 Menu & Playbac k Contr o ls : •  : In Playback Mode, pr ess to r ewind. Pr ess r epeatedl y to incr ease r ewind speed. •   : In Playback Mode, pr ess to play / pause video[...]

5 Rear Panel 4-Channel 8-Channel 1 DC12V : Connect the included AC power adapter . 2 On / Off Switch : T urns the DVR on or off . 3 PTZ / Alarm Bl ock : Connect c ompatibl e PTZ c ameras (not included) or alarm de vices (not included). 4 LAN : Connect a CA T 5 R J45 Ethernet cabl e for l oc al and r emote connectiv ity . 5 USB Ports : Connect a USB[...]

6 Rear Panel 9 Video Input : Connect up to 4 BNC camer as (4-channel) or 8 BNC cameras (8-channel). 10 Audio O ut : Output for 2 audio chan nels (e.g. speak ers). 11 Audio I n : Connect up to 4 RCA audio-enabl ed ca meras (not included). 16-Channel 1 BNC Video IN : Connect up to 16 BNC cameras. 2 Vi deo Out : Video output s (BNC) for e xternal moni[...]

7 Basic Setup Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Vide o In ports on the r ear panel of the DVR. Step 2: Connect the Mouse • Connect a USB mouse (included) t o one of the USB ports on the r ear panel of the DVR. Step 3: Connect the Ethernet Cable • Connect an ethernet cabl e (included) to the LAN port on t[...]

8 Basic Setup Step 4: Connect the Monitor • Connect a HDM I cabl e (included wit h 8/16-channel models only) fr om the HDMI port to the TV or monitor (r ecommended) OR ; • Connect a VGA cabl e (not included) from the VGA port to the monitor . NOTE: If you have a monitor with a D VI input, you must use an HDMI t o DVI adapter (not included). Y o[...]

9 Basic Setup Default System Password & Port Numbers • The system r equir es a user name and pas swor d to log in to the syst em remotely using a comput er or mobil e de vice. • ALL the sys t em port numbers bel ow must be port f orwar ded on your r outer t o log in to y our system o ver the Internet or an int ernal network (LAN). Local DVR[...]

10 Basic Setup Connecting Cameras Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera. Installation Tips • Mount the camer a wher e the lens is away fr om dir ect and intense sunlight. • Plan your cabl e wiring so that it does no t int erfer e with power lines or [...]

11 Basic Setup Connecting BNC Cameras to your DVR 1 Connect the mal e power connect or on the BNC e xtension c abl e to the f emal e power connector on the c amera. • Connect the BNC connector to the camer a. 2 Co nnect the femal e power connector on the BNC e xtension cabl e to the power adapter . 3 Co nnect the BNC connect or to one of the Vide[...]

12 Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR. 1 Use the mouse buttons to perform the f oll owing: • Left-Button : Click to sel ect a menu option. During live viewing in Split-scr een View, doubl e-click on a channel to view the [...]

13 Remote Control Remote Control You can also control the DVR using the included remote control. 4 & 8-Channel Remote Control 1 Number Keys (1-9) : Pr ess to sel ect the desir ed channel in F ull-scr een View . • : In Live Viewing Mode, pr ess to open Split-scr een View . Pres s r epeatedl y to swit ch bet ween split-scr een viewing modes. ?[...]

14 Remote Control 16-Channel Remote Control 1 REC: P re s s t o re s u m e re co rd i n g a f t e r re co rd i n g h a s been stopped. • SEARCH : Pr ess to open the Sear ch menu. • Number Ke ys (1-0) : In Live Viewing Mode, pr es s to open the desir ed channel in F ull-screen view . Pres s 1+0 f or channel 10, 1+1 f or channel 11, etc. • 0 : [...]

15 Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1 Dat e & Time : Displays the date and time on the system 2 Record Status : Displays the curr ent rec or ding status of the syst em: C =continuous (normal re c o rd i n g ) ; M = m o t i[...]

16 Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: 1 Right-click or move the mouse cursor to the bott om of the scr een to ac ces s the Menu Bar . Menu Bar Icons • Main Menu : Opens the Main Menu. • Lock : Click t o Lock the Main Menu [...]

17 Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric v alues, such as the time and date. To use the Virtual Keyboard: [...]

18 Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an im age while viewing your cameras live. This can be useful if you want to get a closer look at a situation. To use the Zoom Mo de: 1 In Live Viewing Mode, sel ect the channel you want to zoom in on in full-scr een (doubl e-click the channel if you ar e in a Spl[...]

19 Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. To use Picture in Picture Mode: 1 Right-click t o open the Menu Bar and sel ect the PIP1X1 button ( ) or PIP1X2 bu tton ( ). PIP1X1 shows 1 channel in full scr een and[...]

20 Setting the Date and Time To set the date and time: 1 Right-click or mov e your mouse t o the bottom of the scr een to open the Menu Bar and click the Main Menu button ( ). 2 Cl ick System. 3 Co nfigur e the f oll owing: • Dat e : Click inside the field and enter the month, date, and y ear . • Time : Click inside the field and enter the time[...]

21 Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow t he instructions below to configure your DVR to automatically update the time when the clock updates. To enable auto matic DST adjustments: 1 Cl ick the DST Setup button. 2 Co nfigur e the f oll owing: • Day light Saving Time : Select Enabl e .[...]

22 Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs yo ur system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time. NOTE: A c ons tant Internet c onnection is r equir ed to use the NTP f eat[...]

23 Recording Recording By default, the system is set to immediatel y record video from connected cameras in Continuous Recording Mode. • Recording—Continuous : Normal, c ontinuous r ec or d ing You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details[...]

24 Playbac k and Ba ckup Playback and Backup You can view and back up recorded video on the system through the Search Menu. To playback a specif ic date and time: 1 Rig ht-click to open the Menu Bar and click the Recor d Sear ch button ( ). The Recor d Sear ch tab opens. 2 Co nfigur e the f oll owing: • CH : Select the channel you wish to sear ch[...]

25 Playback and Ba ckup To search for recorded footage on the DVR: 1 R ight-click to open the Menu Bar and click the Recor d Sear ch button ( ). The Recor d Sear ch ta b opens. 2 Configur e the f ollowing: • CH : Sel ect the channel you wish t o sear ch. Select All to sear ch all channels. • Se ar ch Date : Enter the month, dat e, and year you [...]

26 Playbac k and Ba ckup Using the On-Screen Playback Controls 1 Move the mouse slightl y to display the on-scr een playback contr ols. Y ou can also use the playback contr ol buttons on the r emote contr ol or front panel of the system. 2 Click t he playback contr ols to play, pause, f ast forwar d, re wind, and sl ow down playback. 3 Dr ag the sl[...]

27 Playback and Ba ckup 5 Click Sear ch . A list of videos populate in the window . 6 Click  to scr oll through the list of videos. The videos ar e named by time . Videos ar e "pack ed" into 15 minute - 60 minut e incr ements. 7 Click the BAK checkbo x beside the video you wish to back up. 8 Click Bac kup . W ait for the backup to f[...]

28 Playbac k and Ba ckup 3 F ollow the on-scr een instructions to ins tall A VI Generator . To start the AVI Generator: 1 Doubl e-click the AV I G e n e r a t o r shortcut on the desktop ( ). 2 Cl ick Open and then loca te the back ed up video fil e on your har d drive. 3 S el ect the desir ed file f ormat (.264 , h.264, A ll Fil e) that you wish t[...]

29 Managing Passwords Managing Passwords When you first startup your system, you are technically logged in as the ADMIN (system administrator) account. The system supports the following account types: • ADMIN —sys tem adminis trator: has full c ontr ol of the system, and can change both administrator and user pass wor ds and enabl e/disable pas[...]

30 Managing Passwords 4 Configur e the f ollo wing: • User Name: Enter the desir ed admin user name. • Pa ss word En able : Select Enabl e to enabl e syst em pas swor ds. • Pa ss word : Enter your desir ed passwor d. • Co nfirm : Re-enter the passwor d. 5 Cl ick Appl y to save your settings . Adding Users You can allow multiple users to log[...]

31 Managing Passwords 4 Sel ect the menus and channels the user will have ac ces s to: 5 Click Appl y to save your se tti ng s. 6 Configur e the f ollowing: • Use r Name: Enter the desir ed user name. • Use r En abl e: Sel ect Enabl e to enable the user acc ount. • Pa sswo rd Enab le : Sel ect Enabl e or Disable to enabl e or disable the syst[...]

32 Using the Main Menu Using the Main Menu To open the M ain Menu: • Right-click to open the Menu Ba r and click the Main Menu button ( ). NOTE: If pas swor ds are enabl ed on the system, you n eed to ent er the 6-digit numerical pas sword to open the Main Menu. 1 Di splay : Configur e display options (e.g. c a mera c o l or settings, camer a tit[...]

33 Using the Main Menu Display The display menu allows you to configure camera image settings and video output settings. Tip: If you want to apply settings to all channels, use the "C opy To" drop-down menu, and select All . Click the Copy button to copy the setting across all channels. Configuring Custom Channel Names 1 Sel ect the Live [...]

34 3 In the Cov ert dr op-down menu, sel ect Enabl e . 4 Cl ick Appl y to save your settings . Configuring the Time and Recording Time Display To add/remove th e time stamp in the system display: 1 In the Live Time and Recor d Time dr op-down menu, select enabl e or disabl e. 2 Cl ick Appl y to sav e your settings . Configuring Sequence Time Sequen[...]

35 Using the Main Menu r est arts. The DVR will r estart with the default r esolution of 1024 x 768. 3 When the DVR r estarts, click Ye s to confirm the def ault resolution. NOTE: If y our syst em r esolution is already in 1024 x 768, pr essing and holding the Stop button will not r estart the syst em. Adjusting Menu Transparency You can increase o[...]

36 Using the Main Menu • Privacy Zone : Sel ect ON to e na ble pr ivac y zones or OFF to disable privacy zones. • Ar ea Setup : Select the Ar ea1~4 checkbo xes t o enabl e up to 4 privacy zones. 4 Click the Setup b utton ne xt t o Mask Ar ea. The Privacy Ar ea setup screen opens. • Click on a pri vacy ar ea and dra g to chang e its l ocat ion[...]

37 Using the Main Menu Changing the file size changes the duration of backed up files. For example, if you select 15 minutes as your file size, the system stores video files in 15 minute durations. Configuring the Recording Schedule (Continuous, Motion, Alarm) To configure the recording schedule: 1 Cl ick the Schedule tab. 2 Co nfigur e the f oll o[...]

38 Using the Main Menu 2 Under the Quality dr op-down menu, sel ect fr om Good, Better , or Best to adjust the quality of r ec or dings on each channel. 3 Under the Resolution dr op-down menu, sel ect the Recor ding Resolution f or each channel: C1F (320x240), HD1 (720x240), or D1 (720x48 0). 4 Under the FPS dr op-down menu, sel e ct the number of [...]

39 Using the Main Menu 6 Click on the hour of the video y ou want to play back. 7 Sel ect the channel or channels y ou want to play back. 8 Cl ick Play to begin playbac k. Video Playback Contr ols Move the mouse slightl y to display the on-scr een playback c ontr ols. Y ou c an also use the playback c ontrol butt ons on the r emote contr ol or fr o[...]

40 Using the Main Menu To perform an Event Search: 1 Cl ick the Event Sear ch tab . 2 Co nfigur e the f oll owing: • Sear ch Date : Enter the Month, Date, and Ye a r. • CH : Sel ect the ch annels you wish to sear ch. • Sear ch Time : Enter the time r ange you wish to sear ch. • Ty p e : Select the r ecor d ing type y ou wish to se arch for [...]

41 Using the Main Menu Network The Network menu allows you to configure the system’s DDNS and network settings. Configuring Network Type: DHCP & Static IP The system has the ability to operate in DHCP mode and Static IP mode. DHCP allows the router to assign an IP to the DVR. Static IP mode fixes the IP of the DVR. Fixing an IP of the DVR ens[...]

42 Using the Main Menu 3 In HTTP P ort , enter the desir ed HTTP Port (default: 80 ). 4 Cl ick Appl y to sav e yo ur settings. 5 Right-click to e xit all menus. Y ou will be pr ompted to r estart . Adjusting Remote Connectivity Streaming Rates You can adjust the data streaming rate (also called the SubStream) when you connect to the system remotely[...]

43 Using the Main Menu 3 In the Rec eiver Email field, ent er the email addr ess you want the D VR to send alarm notifications to. 4 In the Interv al dr op-down menu, enter the Duration the D VR must wait bef or e sending out a new notification.   F or exampl e, if you sel ect a 3 minute int erval, the DVR will send out email notifications ev[...]

44 Using the Main Menu To configure DDNS settings: 1 Cl ick the DDNS tab. 2 Co nfigur e the f oll owing: • DD NS : Select Enabl e • Serv er : Sel ect LO R EX D D N S (default). • Do main Name : Enter the Domain name/ URL Request you r eceived in the email after r egistering for DDNS. • User Name : Enter your DDNS User Name. • Pa ss word :[...]

45 Using the Main Menu • Sensitivity: Select motion sensitivity . The gr eater the number, the gr eater the sensitivity . • Alarm Out: Sel ect the checkbox to enabl e the syst em to trigger a de vic e co nnected to the alarm bl ock. • Latch Time : Enter the duration the alarm continues t o trigger after the event ends. • Sho w Message: Sele[...]

46 Using the Main Menu Device The Device menu allows you to configure hard drive and PTZ settings and format a USB flash drive (not included). • F or details on c onnecting PTZ cameras (not included), see “ A ppendix B: Connecting a PTZ Camera” on page 10 6 . Configuring Hard Drive settings To format the hard drive: 1 Sel ect the HDD tab. 2 C[...]

47 Using the Main Menu System The System tab allows you to configure the system time and user accounts. • F or inst ructions on how to set the system time, including how to setup automatic Daylight Savings Time adjustments or NTP, see “Setting the Date and Time” on page 20 . Changing Date Format You can change the way the syst em displays the[...]

48 Using the Main Menu Advanced The Advanced menu allows you to update system firmware, load system defaults. Configuring the "Auto Reboot" feature Auto Reboot allows the system to restart during a specified time and date. Restarting the system every so often ensures system stability. To enable the Auto Reboot feature: 1 Se lect the Maint[...]

49 Using the Main Menu Restoring to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings. This does not affect the recordings saved on the DVR. You can reset a single menu , or all menus. To load system defaults: 1 Rig ht-click to open the Menu Bar a nd click the Main Me[...]

50 Using the Main Menu To configure system warnings: 1 Cl ick the Events tab. 2 Co nfigur e the f oll owing: • Event T ype : Sel ect the event that trigger s the syst em to send out a notification or alarm trigger . Choose fr om Disk No Space (lo w har d drive space), Disk Err or (har d drive err or), or Video Loss . • Ena bl e : Sel ect Enabl [...]

51 Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The system features a built-in browser-based software that allows you to access your system remotely over your local area network (LAN) or over the Internet using Internet Explorer ® (PC) or Safari ® (Mac). There is also a client software for PC provided on[...]

52 Setting up your DVR for Remote Connectivity Accessing your DVR within a local network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). It is recommended to confirm connectiv ity over a local network before setting up your DVR for Internet connectivity. NOTE: T o compl ete the s teps bel ow, your c[...]

53 Setting up your DVR for Remote Connectivity 2 Write down the IP Addr ess and HTTP P ort number of the DVR. • A l ocal IP l ooks something like this: 192.168.5. 1 1 8 . N o t e t h a t s i n g l e d i g i t n u m b e r s a p p e a r a s thr ee digits. F or examp l e, "005" is the same as "5". • Write down the port number b[...]

54 Setting up your DVR for Remote Connectivity • If you ar e connecting using Internet Expl or er 9, the attention bar appear s on the bottom of the scr een. Click All ow to inst all the plug-in. 4 Under Us er Name and Passwo r d , enter the DVR’ s username and passwor d. By default, the username is admin and the pas swor d is left blank. 5 Cl [...]

55 Setting up your DVR for Remote Connectivity 4 Click the downl oads button ( ) on the top-right corner of Saf ari. Right-click Surveillanc eClient.dmg in the downl oads list and sel ect Open . A web plugin folder appear s. 5 Doubl e-click Surveillanc eClient and f oll ow the on-scr een instructions to ins tall. 6 Qui t Saf ari (right-c lick the S[...]

56 Setting up your DVR for Remote Connectivity • Manuall y port forwar d the r equir ed ports on your r outer to your DVR’ s IP addr ess by foll owing your r outer manuf actur er’ s instructions. F or mor e information on port forwar ding, see the ref erenc e guides on www .lor extechnology .c om . NOTE: If the abo v e ports ar e not forwar d[...]

57 Setting up your DVR for Remote Connectivity 3 Click Wa r r a n t i e s to r egist er your pr oduct for warr anty . NOTE: W arranty r egistr ation is r equired to r egister for DDNS. 4 The W arranty page opens. Click Activat e W arranty to r egister your pr oduct for warr anty . 5 Under Y our Addr es s, sel ect an addr ess or click Enter a New Ad[...]

58 Setting up your DVR for Remote Connectivity 6 Fill in the warranty r egistration f orm with your pr oduct and pur chase details. Check the stick er underneath y our DVR f or the Pr oduct Model Number and Serial Number . Click Sav e Wa r r a n t y . 7 A page pops up t o pr ompt you to r egister y our pr oduct for Lor ex DDNS. Clic k Set Up a New [...]

59 Setting up your DVR for Remote Connectivity 8 Configur e the f ollo wing: • Pr oduct W arranty: Sel ect the product warranty y ou cr eated in the pr evious steps. • Devi ce Name: Enter a name f or your de vic e. Y ou can ent er your nam e, business name, or anything of your choic e. This is used to identi fy this de vic e in your lis t of ac[...]

60 Setting up your DVR for Remote Connectivity Step 3 of 4: Enable DDNS on the DVR To enable DDNS in your DVR: 1 Right-click to open the Menu Bar and click the Main Menu butt on ( ). 2 Cl ick Network and select the DDNS tab . 3 In the DDNS dr op-down menu, select Enabl e . Beside Server, sel ect LO RE X D D N S (default). 4 Under Domain Name, enter[...]

61 Setting up your DVR for Remote Connectivity Step 4 of 4: Enter the DDNS Address into the Browser NOTE: Please all ow 10~15 minutes for the DDNS server s to updat e with your new DDNS addr ess befor e attempti ng to connect. To access your DVR remotely, enter the DD NS address that you created earlier into Internet Explorer (PC) or Safari (Mac). [...]

62 Lorex Client 11: Client Software fo r PC Lorex Client 11: Client Software for PC Lorex Client 11 is a client software for PC that allows you to connect to your DVR on a PC and view your cameras from anywhere in the world. NOTE: Bef or e y ou can c onnect to y our DVR o ver the Int ernet, you must c ompl ete port f orwarding and DDNS setup. F or [...]

63 Remote Viewing Interface Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same on PC or Mac. 1 Navigation Tabs : A llow s you to acce ss th e followi ng tab s: • Liv e : W atch live video. • Playback : View saved video foot age. • Remote Setting : Configur e system and networking options. • Lo [...]

64 Remote Viewing Interface 3 Viewing options : • : Click to open all connect ed channels. • : Click to cl ose all c onnected channels. Note that the sys tem continues to r ecor d when you cl ose channels r emotely . • : Pr evious page. • : Next page. • : Click to open the sel ected channel in full scr een view . • : Click to sel ect th[...]

65 Remote Viewing Interface Changing Viewing Modes You can change the number of channels that the system displays simultaneously (i.e. Split-screen Mode, Single-channel Mode, etc.) To change the DVR’s viewing mode: • Click one of the f oll owing: . • If the contr ols ar e not shown, click . Taking Screen Shots The system can take screen shots[...]

66 Remote Viewing Interface Recording Video You can record video footage directly onto your local hard drive. Once the video is in your hard drive, you can back up the video footag e onto recordable medi a such as USB memory keys and blank CD/DVD media. To record vi deo: 1 Cl ick next to the channel that you wish to c aptur e video from.The video w[...]

67 Remote Viewing Interface Adjusting Sub-menu Options The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio. To open the sub-menu: 1 Right-click on a desir ed channel. A sub-menu opens. 2 Click on one of the f oll owing: • Sho w Bit rate : Displays video bit rat e. •[...]

68 Remote Viewing Interface Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using Remote Surveillance. This allows you to directly backup footage from your DVR as an .avi file. This does not affect the format of video files that are backed up locally on the DVR (i.e. using a USB flash drive). NOTE: [...]

69 Remote Viewing Interface Configuring PTZ Settings The system supports remote PTZ cont rols for compatible PTZ cameras (not included). • F or details on connecting PTZ c ameras t o your sys tem, see “ Appendix B: Connecting a PTZ Camera” on page 106 . To control the PTZ settings on the DVR: 1 F r om the Live tab, double-click to sel ect the[...]

70 Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: 1 Cl ick the Playback tab . 2 In the cal endar window, click the desir ed month, year, and date. 3 Under the Ty p e dr op-down men u, sel ect the desir ed r ec or ding type you wish to s ear ch for (C[...]

71 Remote Viewing Interface Video Playback Controls Configuring Display Settings 1 Click the Remote Setting tab, and then click Display>Live. Playback windo w Scr een Captur e Play Pause Stop Video slider Step Fo r w a rd • Step F orward : P lays video fr ame by fr ame. C lick th e Step F orwar d button to advanc e the video by 1 frame. • Vi[...]

72 Remote Viewing Interface 2 Configur e the f ollo wing: • Channel : Sel ect the channel you want t o modify . • Name : E nter the channel name if you want to r e-name the channel • Po s iti on : Select the position of wher e the titl e appears in the channel. • Cov ert : Enable or Disable cov e r t re co rd i n g . C o v e r t re c o rd i[...]

73 Remote Viewing Interface Configuring Recording Parameters To configure system recording parameters: 1 Cl ick the Remote Setting tab, and then click Rec o r d>Rec P arameters. 2 Co nfigur e the f o llowing: • Channel : Sel ect the channel you wish t o configur e. • Rec or d : Select Enabl e or Disable t o st art or st op system r ecor ding[...]

74 Remote Viewing Interface 3 Click the r ecor ding grid, and sel ect the type and duration of r ecor ding. 4 (Optional) Use the top Copy and Copy T o drop -down to c opy the rec or ding schedule t o a specific day or all days. Click Copy to c opy the schedul e. 5 (Optional) Use the bottom Copy and Copy T o drop-do wn to copy the r ecor ding schedu[...]

75 Remote Viewing Interface Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information. To configure basic network settings: 1 Cl ick the Remote Setting tab, and click Ne two rk. 2 Co nfigur e the f ollo wing un der Basic Configuration: • Ty[...]

76 Remote Viewing Interface 2 Configur e the Substr eam settings: • Channel : Sel ect the channel y ou wish to app ly the settings t o. • Resolution : S e l e c t t h e d e s i re d re co rd i n g re s o l u t i o n . • F PS (Fram era te ) : Select the desir ed r ecor ding frame rate. Note that higher frame rat es r equir e gr eater bandwidth[...]

77 Remote Viewing Interface • SSL : Select ON/OFF t o enabl e/disabl e Secur e Socket Layer pr otoc ol. • SMTP P ort : Enter y our SMTP addr es s. • SMTP Serv er : Enter y our SMTP Server . • Sender Email : Ent er the sender email addr ess. This c an be any addr ess of your choic e. • Sender P asswor d : Enter your email server’ s passw[...]

78 Remote Viewing Interface Configuring DDNS Settings To configure DDNS settings: 1 Cl ick the Remote Setting , and click DDNS. 2 Co nfigur e the f oll owing: • DD NS : Select Enabl e or Disabl e . • In the Se rv er dr op-down menu, select L OREXDDNS . • Do main Name : Enter your Domain name/URL Reques t from the confirmation email that was s[...]

79 Remote Viewing Interface • Buzzer : Select OFF t o disabl e the buzzer when the sys tem detects a motion ev ent or sel ect the duration of the buzzer aft er the system detects a motion e vent. • Alarm Out : Sel ect the checkbo x to trigger co nnected alarm devic es. • Fu l l S c ree n : Sel ect the checkbo x so that the channel goes into f[...]

80 Remote Viewing Interface system record motion events, enable motion recording in the recording calendar ( Remote Setting tab>Recor d>Schedule ). Configuring Alarm Notifications Configure the settings for alarm devices (not included). To configure alar m no tifications: 1 Cl ick the Remote Setting tab, and click Alarm >Alarm. 2 Co nfigur[...]

81 Remote Viewing Interface Configuring Hard Drive Recording Mode To configure the hard drive recording mode: 1 Click the Remote Setting t ab , and click De vice>HDD . 2 In the Overwrite dr op-down menu, sel ect Auto to enabl e the har d drive to r ecor d in loop mode. Loop mode all ows the sys tem t o r ecor d c ontinuousl y . When the har d dr[...]

82 Remote Viewing Interface 2 Configur e the f ollo wing: • Channel : Sel ect the channel that the PTZ camer a connects t o. • Pr otocol : Sel ect the pr otocol of the PTZ camera *. • Baud Rate : Sel ect the baude r ate of the PTZ camera*. • Data B it : Select the dat a bit rate of the PTZ c amera*. • Stop Bit : Sel ect the s top bit r at[...]

83 Remote Viewing Interface Configuring System User Accounts You can add user accounts on the system. To configure the user accounts menu: 1 Cl ick the Remote Setting tab, and click Sy stem>Use rs . 2 Co nfigur e the f o llowing: • Click the desir ed user y ou wish to c onfigur e (i.e. user1). • User name : Enter the desired user name. • P[...]

84 Remote Viewing Interface Viewing System Information To view system information: 1 Cl ick the Remote Setting tab, and click Sy stem>Inf o . Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at ww w .lo rext ec h no lo g y . co m . To upgrade the syst em firmware: 1 Do wnl oa[...]

85 Remote Viewing Interface Restoring Default Settings To restore the system’s system defaults: 1 Cl ick the Remote Setting tab , and click Advanc ed>Load Default. 2 Se l ect the menus that you wish to r estor e to fact ory defaults. 3 Cl ick Save to r estor e system def aults for the sel ected it ems. Configuring Event Settings The Event Sett[...]

86 Remote Viewing Interface Configuring Auto-Reboot Auto-reboot allows the system to restart automa tically at a set time or date. This improves system stability. To configure Auto Maintain: 1 Cl ick the Remote Setting tab , and click Advanc e>Mai ntain. 2 Cl ick the Auto Reboot dr op-down menu, and select Enabl e or Disabl e to activate or deac[...]

87 Lorex Player 11: Playing Back ed up Video on PC Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your back ed up video files from your DVR on your PC. NOTE: T o view back ed up video fil es on Mac, see “Lor ex Play er for Mac: Viewing Back ed up Video on Mac” on page 89 . Minimum System Requirements • Intel[...]

88 Lorex Player 11: Playing Back ed up Video on PC Lorex Player 11 Interface Overview About the Advanced Config menu The Advanced Config menu allows you to select where the screen captures are stored. To open the Advanced Config menu: 1 Cl ick the button. 2 Click Select to change the snapshot save f older . Then sel ect the folder and click OK . 3 [...]

89 Lorex Player for Mac: Viewin g Backed up Video on Mac Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac allows you to view your backed up video files. To install Lorex Player Mac: 1 Go to www .l or e xtechnol ogy .com and sear ch for the model number of y our DVR (l ook at the label underneath your DVR f or the model numb[...]

90 Lorex Player for Mac : Viewin g Backed up Video on Mac Loading Individu al Video Files To load files saved onto your hard drive: 1 Click the Load ne w fil e button ( ). 2 Br owse and sel ect the desired fil e. Click Open to add the file to the video playlis t. NOTE: The def ault save dir ectory is in your Home folder/dvr . 3 Doubl e-click the vi[...]

91 Mobile Apps: Ac cessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. NOTE: P ort f orwarding is r equir ed befor e you can c onnect to your DVR using a mobil e devic e. Differ ent featur es ar e availabl e on each m[...]

92 Mobile Apps: Accessing your DVR Using a Mobile Device iPhone / iPad Use the Lor ex Mobil e Ec o application to connect to your DVR on the iPhone or iPad. NOTE: Re solution is scal ed up fo r the iPad scr een. System r equir ements • iOS version 4.0 and above. NOTE: For the latest device compat ibility list, visit www.lorex te ch n o log y . co[...]

93 Mobile Apps: Ac cessing your DVR Using a Mobile Device 3 Enter the f oll owing: • Devi ce Name : Enter the name of your sys tem. This c an be any name of yo ur choice. • Addr ess : Enter the DDNS addr ess of the DVR (e.g. tomsmith.l or exddns.net ) 1 . • Po r t : Enter the Mobile P ort number of the DVR (by default, port 1025 ). • User I[...]

94 Mobile Apps: Accessing your DVR Using a Mobile Device • The sel ected channel appears in the quad scr een display . TIP: Doubl e-tap the channel to view video in full scr e en. 3 Repeat s teps 1~2 as r equired f or the remaining channels. Deleting Accounts • F r om the Device Lis t, swipe y our finger on beside your devic e name. The Del ete[...]

95 Mobile Apps: Ac cessing your DVR Using a Mobile Device Changing Channels • T ouch the button r epeatedly to display channel 1~4, 5~8, 9~12, 13~16. Interface Overview 1 Add Device : T ouch to add a DVR channel. 2 Channel Lis t : T ouch to view channel in full scr een. 3 Pa n & T il t ca me ra (PTZ onl y). 4 Zoom in/out (PTZ onl y). 5 Fo cus[...]

96 Mobile Apps: Accessing your DVR Using a Mobile Device Android Use the Lor ex Mobil e Ec o application to connect to your DVR on an Android smartphone or tablet. NOTE: Th e ins tructions bel ow may diff er depending on the model of your Andr oid device. System r equir ements • Andr oid v . 1. 5 and above. NOTE: For the latest device compat ibil[...]

97 Mobile Apps: Ac cessing your DVR Using a Mobile Device 3 Configur e the f ollo wing: • DV R T it le : Enter a name f or your DVR of y our choice. • Server : Enter the DDNS addr ess of the DVR (e.g. tomsmith.l or exddns.net ) 1 . • Port : Enter the DV R’ s Mobile Port number (def ault: 1025 ). • User Name : Enter the mobile ac cess ID ([...]

98 Mobile Apps: Accessing your DVR Using a Mobile Device BlackBerry Use the Lor ex Mobil e Ec o application to connect to your DVR on a Blackberry smartphone. Pr erequisi tes: • Blackberry 9000, 9700, 9800 • Blackberry Desktop Softwar e • Obtain y our Blackberry’ s APN ( Acce ss Poi nt Na m e) fr om your servic e pr ovider, and enable APN o[...]

99 Mobile Apps: Ac cessing your DVR Using a Mobile Device 6 Click Import Files . 7 Loc ate the f older where y ou extr acted the ins tall fil es. Select the ins tall fil e (ends in an . alx extension) and then click Open to in stal l t he file. 8 Cl ick Apply to com plete t he in stal lat io n. W ait for the installation t o compl ete. Step 2 of 2:[...]

100 Mobile Apps: Accessing your DVR Using a Mobile Device Connecting to the DVR through the Device List 1 In the Devic e List, sel ect and open the name of the acc ount you cr eated. Controls Enabling APN on Your Blackberry In order for Mobile View to run, you mus t enable APN (Access Point Name) on your Blackberry. Contact your service provid er f[...]

101 Mobile Apps: Ac cessing your DVR Using a Mobile Device To enable APN: 1 Pr es s the Menu butt on ( ) and open the Options menu. 2 Se lect Advanced Options > TCP/IP 3 S el ect the ch eckbo x beside APN Settings to enabl e APN. 4 Beside APN, ent er your APN. You must obtain the APN from your local service provider. 5 Exit to sav e your setting[...]

102 Mobile Apps: Accessing your DVR Using a Mobile Device Windows Mobile System r equir ements • v . 6.0, 6.5 (touch scr een models only) • Windows Phone 7 is not curr entl y supported NOTE: For the latest device compat ibility list, visit ww w.lorext ec h n olo g y . co m Step 1 of 2: Downloading the App 1 Go to www .l or e xtechnol ogy .com ,[...]

103 Mobile Apps: Ac cessing your DVR Using a Mobile Device • Por t : Enter the DVR’ s Mobil e Port number (by d efault, port 1025 ). 4 Se lect the Auto Connect checkbo x and then click Ok . 5 F r om the Server window, select the DVR ac count you cr eated. Click OK to c onnect to the DVR. Symbian OS System r equir ements • 3r d and 5th gener a[...]

104 Mobile Apps: Accessing your DVR Using a Mobile Device Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco 1 Open the Lore x Mobil e Ec o ( ) app on your phone. 2 Cl ick the Settin gs button ( ). 3 Co nfigur e the f oll owing: • IP : Enter the DDNS addr ess of the DVR (i.e tomsmith.l or exddns.net ) 1 . • Po r t : Enter the DVR’ s [...]

105 Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify prod uct design, specifications, and prices without notice and without incurring any obligation. E&OE www .lorextechnology .com SYSTEM Operating Sys[...]

106 Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. T o connect a PTZ camera to the system: 1 Co nnect the T ransmit+ (TX+) Cabl e to the + side of the RS485 port on the r ear panel. 2 Connect the T ransmit- (TX-) Cabl e to the - side of [...]

107 Appendix B: Connecting a PTZ Camera 3 Configur e the f ollowing ac c or ding to your PTZ camera’ s specifications: • Channel : S el ect the channel the PTZ camera is connected to. • Pr otocol : Sel ect from Pel co-D or Pe lco-P • Baud rate : S elect th e PT Z ca me ra’ s ba ud rate • Data B it : Select fr om 5~8 data bits. • Stop [...]

108 Appendix B: Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ camera s. You can also use PTZ cruise to have the camera automatically cycle through presets. Setting PTZ Presets 1 Using the PTZ contr ols, move the camer a into position. 2 (Optiona l) In the Time field, select th e number of seconds the c[...]

109 Appendix C: Connecting A dditional External Monitors Appendix C: Connecting Additional External Monitors Use the Video Output ports (BNC) on the rear panel of the system to connect an external monitor(s). This is useful if you need to mo nitor the sy stem from a second location (e.g. a back office). On the 4/8-channel models, monitors connected[...]

110 Appendix C: Connect ing Ad ditional External Monitors Configuring the Spot Monitor for Full-Screen or Split-Screen (16-Channel Models Only) By default, a monitor connected to the Sp ot port automatically shows channels in Sequence View. To configure the Spot monitor to show channels in split-screen: 1 Right-click to open the Menu Bar and click [...]

111 Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to 4 channels (4/8-channel models) or 16 channels (16-channel model). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system. To enable audio recording: 1 Co nnect the BNC [...]

112 Appendix D: Recording Audio • 16-channel mode l onl y : BNC to RCA adapters (not included) ar e requir ed to connect RCA devic es to BNC ports. Use the included Audio Harnes s cable t o connect Audio f or channels 5~16. 3 Right-click to open the Menu Bar and click the Main Menu butt on ( ). 4 Cl ick Recor d and select the MainStr e am tab. 5 [...]

113 Appendix E: Replac ing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the 4/ 8-channel models with a replacement single hard drive up to 2 terabyte (TB). The 16-channel model has two hard drive bays and can be expanded with a maximum of two 1 terabyte (TB) hard[...]

114 Appendix E: Replacing the Hard Drive 5 Gentl y r emove the har d drive fr om the housing. Replacing the Hard Drive To replace the hard drive: 1 Plac e the new driv e in the housing. Note that the har d drive must be install ed upside down on the 4/8-channel models only . 2 Rec onnect the po wer and data ca bl es. Each cabl e can onl y be connec[...]

115 Troubleshooting Troubleshooting When a malfunction occur s, it may not be serious and can be corr ected easily . The foll owing describes the mos t common pr obl ems and solutions. Pl ease ref er to the foll owing befor e calling Lor ex T echnical Support: Err or Possible Causes Solutions • System is not r eceiving power, or is not powering u[...]

116 Troubleshooting Troubleshooting (Continued) Err or Possible Causes Solutions • Ther e is no pictur e on monitor/TV after connecting it to the DVR • Monitor/TV not detected by DVR • Power off the monit or/TV and DVR. Pow er on the monitor/TV, and then po wer on the DVR • Input channel for DVR not selected on monitor/TV • On the monitor[...]

117 Troubleshooting Troubleshooting Remote Connections Err or Possible Causes Solutions • Cannot connect to the DVR o n a loca l ne tw ork • DVR not connected to r outer • Connect an Ethernet cabl e fr om the DVR LAN port to your r outer, and then r eset the DVR using the power switch • DVR and computer not on same network • Ensure y our [...]

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