Magma PE6RR manual

PCI Expansion System User's Manual 6 Slot PCI Express® to PCI-X Model: PE6R4 Model: PE6RR[...]

Copyright © 2007 Mission Technology Group, Inc. - DBA Magma This publication is protected by Feder al Copyrigh t Law, with all rights reserved. No part of this public ation may be copied, p hotocopied, reproduced, stored in a retrieval system, translated, transmitted or transcribed, in any form or by an y means manual, electric, electron ic, elect[...]

MA GMA Table of Contents i Table of Contents PREFACE ............................................................................................. III Advisori es .............................................................................................. iii Safety Inst ructi ons...................................................................[...]

MA GMA ii Table of Contents Support for 3 rd Party PCI Cards .......................................................... 27 Windows Error Codes ......................................................................... 28 CHAPTER 7 HOW TO GET MORE HELP ....................................... 30 Frequently Asked Q uestions (F AQ) .....................[...]

MA GMA Preface iii Preface Advisories Five types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware dama ge or personal injur y. They are Note , Important , Caution , Warning , and Danger . The following is an example of eac h t ype of advisory. NOTE Used to amplify or explain[...]

MA GMA iv Preface Safety Instruc tions Always use caution when servicing any elec trical component. Before handling the Magma PCI-X Exp ansion chassis, read the foll owing instructions and safety gui delines to prevent damage to the product and to ensure your o wn personal s afety. Refer to the “ Adv isories ” section for advisory conventions u[...]

MA GMA Preface v In addition, take note of these safe ty guidelines when appropriate: ♦ To help avoid possible damage to systems boards, wait five seconds after turning off the computer before removing a component, removing a s ystem board, or disco nnecting a peripheral device from the computer. ♦ W hen you dis connect a cable, pul l on its co[...]

MA GMA vi Preface ♦ Handle al l sensitive component s at an ESD workstation. If possible, use anti-static floor pads and workbench pads. ♦ Han dle components and boards with care. Don’t touch the components or contacts on a boar d. Hold a board by its edges or by its metal mounting bracket.[...]

MA GMA Chapter 1 Introduction 1 Chapter 1 Introduction General Specifications The Magma 6 Slot PCI E xpress® to PCI-X Expansio n System (Model PE6R4) is a general- purpose PCI bus expansion chassis. T he expansion chassis is fully compliant wit h the PCI Local Bus Specification. Because PCI-X is backward compatible with PCI, both card types can be[...]

MA GMA 2 Chapter 1 Introduction Pre-Installation Inf ormation Before using the Magma expansion chass is you should perform the following steps: • Inventory the shipping carton cont ents for all of the requir ed parts • Gather all of the necessary tools required for installation • Read this manual Parts List The following parts are provided: I[...]

MA GMA Chapter 2 Hardware Installation 3 Chapter 2 Hardware Inst allation The following steps will guide you through the installation of your Magma expansion system. Electrostatic Discharge (ESD) Warning All PCI cards are susceptible to electrostatic discharge. When moving PCI cards, it is best to carry the cards in anti-static packaging. If you ne[...]

MA GMA 4 Chapter 2 Hardware Installation Before you Begin The 400W AC power supply is auto-sw itching. This means that it will automatically switch to match what ev er source power yo u are using. Since all products ship with a US/Canadian Standard 1 25V power cord, you will need t o use a locally available power cord for non- US Standard power sou[...]

MA GMA Chapter 2 Hardware Installation 5 The PCIe host card is a “ half-height” x4 PCIe card mount ed to a “full- height” bracket for conven ient mounting in most deskt op computer systems. It is also shipped with a low profile card bracket to allow mounting on low profile computer s ystems. For low profile case applicatio ns, you may need [...]

MA GMA 6 Chapter 2 Hardware Installation Connect cables to the chassis. Connect cables to the host card. When properl y installed, each cable will have matching l abels at both ends (x1 to x1 and x3 to x3). CA UTIO N All cables attached to the expansion chassis must be securely fastened. When you hear a “click,” it is properly secured. If not s[...]

MA GMA Chapter 2 Hardware Installation 7 Applying Power Correctl y Starting Up: You must apply po wer to the Magma e xpansion chass is BEFORE you power up your computer. This will allow the higher numb ered PCI buses in the PCI bus hierarch y to be at a stabl e state when the host s ystem issues its master power-on bu s reset. In s ystems that perf[...]

MA GMA 8 Chapter 2 Hardware Installation PCIe to PCI HIF card LEDs IMPORTANT If any LED is not solid green, power off the system and check that the cables are connected proper ly before powering up again. NOTE The expansion chassis can function using only the x1 (1 lane) connection. The second cable provides the additional x3 (3 lane) connection. C[...]

MA GMA Chapter 2 Hardware Installation 9 Rack Installations Installing the Magma PE6R 4 into an equi pment rack has never been easier. Simply attach one of Magma's opti onal Rack-mount slide kits (PN: RSLIDES-XX) to allo w you to mount the chassis in a computer rack and then simply slide the chassis in and out whenever you need to do work on, [...]

MA GMA 10 Chapter 3 Verify Installation CHAPTER 3 V erify Inst allation Windows To verify a successful i nstallation on Wind ows, find the ‘ My Computer ’ icon and “right-click” on it. Then select ‘ Manage ’ from the pop-up menu. Next, click on ‘ Device Manager ’ i n the leftmost Computer Mana gement window. Finally, click on the Vi[...]

MA GMA Chapter 3 Verify Installation 11 If everything is OK, then the Magma ex pansio n s ystem installation is complete. You can now proce ed to Chapter 4 and install your 3 rd Party PCI Cards and/or up to eight (8) hard drives. If, however, the installation was uns uccessful, you may not see the PCI to PCI Bridge, or it will have a small yello w [...]

MA GMA 12 Chapter 3 Verify Installation Any PCI Cards you install in the expansi on chassis will appear behi nd the pci-bridge device. Mac OS 10.4.x If any of these devices are not displayed as sho wn above, you should shut down your system (computer first, then the expansion c hassis) and reconnect the cables and the PCIe expansi on host card to e[...]

MA GMA Chapter 4 Install Cards and Drives 13 Chapter 4 Inst all Cards and Drives This chapter provides inform ation on ho w to install 3 rd Party PCI cards or hard drives into your Magma expa nsion chassis. More details on the installation of individu al cards are prov ided by the card’s manufacturer. This chapter is provided as a simple guide t [...]

MA GMA 14 Chapter 4 Install Cards and Drives Slide the enclosure cover backward to disengage it from the guides at the front of the enclosure by firml y grasping the edges of the cover lip and pulling the cover backward about 1” until it clears the front hold-do wn, and then lift the cover off. Be careful to store the cover to avoid damage while [...]

MA GMA Chapter 4 Install Cards and Drives 15 400W, 100-240V/6.3A, 50-60HZ Power Suppl y Drive bay – used to mount up t o seven (7) 3.5” internal ha rd drives using 1 or 2 optional Disk Drive Cages (PN: RDRIVECAGE) 5V load resistor – to be removed if optional hard drives are installed Installing 3 rd Party PCI Cards Slot ordering in PE6R4 shou[...]

MA GMA 16 Chapter 4 Install Cards and Drives Installing Hard Drives Installing up to eight (8) har d drives into your chassis is simple using o ne or two optiona l Drive Cages (PN: RDRIVECAGE), availabl e from MAGMA. Each cage can hold up to four (4) 3.5” hard drives. The ca ges mount into the hard drive area in the chassis id entified by a in th[...]

MA GMA Chapter 4 Install Cards and Drives 17 If you discover that any of your 3 rd Party PCI cards contain s a (exclamation) you hav e a pro blem with that card. Refer to Chapter 6 Troubleshooting for further gui dance. Finishing Touches After your system is working properly , replace any empty slots with slot covers, and replace t he host computer[...]

MA GMA 18 Chapter 5 Chassis Maintenance Chapter 5 Chassis Maintenance Like all computer systems, you will nee d to perform some routine maintenance tasks. Some of these inc lude making sure that the ai r vents in the chassis are clear of obs tructions an d that the cooling air from the fans flows freely. You will also need to check the foam filter [...]

MA GMA Chapter 5 Chassis Maintenance 19 Next, use a can of compres sed air fr om your local computer store to blow out any dust that may have accumulated in the chass is fans. Be sure to keep the can of compressed air about si x inches from the parts being sprayed with air. Pay particul ar attention to the fans in th e chassis and power supply beca[...]

MA GMA 20 Chapter 5 Chassis Maintenance “Hot-Swappabl e” Power Suppl y In spite of regular pe rformance of routine ma intenance tasks, some computer systems can exper ience hardware failures. F ortunately, your investment in a PE6RR pr ovides you with the abilit y to easily repl ace the power supply in the event of po wer supply failure. The re[...]

MA GMA Chapter 5 Chassis Maintenance 21 Cleaning the Air Filter The chassis is equipped with an air f ilter that is eas y to remove and clean. To keep your chassis r unning at its coolest, you should cle an this filter regularly. Ho w often the filter requ ires cleaning depends on environmental conditio ns where yo ur Magma E xpansion chassis is lo[...]

MA GMA 22 Chapter 6 Troubleshooting Chapter 6 T roubleshooting Locate the Problem If you are having trouble with the Magma expansion s ystem, verify that all cards are seated properl y and all cables ar e conn ected properly. Be sure you followed the instructions in ea rli er sections of this User Guide. Always remember to power On and Off correctl[...]

MA GMA Chapter 6 Troubleshooting 23 My Computer Can’t Find the PCI Expansion Sy stem If the expansion system is not visible i n your Windows Device Manager or your Apple System Profiler at a ll, you will need to turn off your computer (first) and then the Magma expa nsion chassis (second) and test all cords and cables to ensure you have everythin[...]

MA GMA 24 Chapter 6 Troubleshooting When Nothing Works The following troubleshooti ng steps will help yo u when the computer or chassis won’t turn on or “nothing seems to work” correctly: NOTE Review Chapters 3 (Verify Installation) and 4 (Install Cards and Drives) as necessary to verify that you have a valid installation of the Magma expansi[...]

MA GMA Chapter 6 Troubleshooting 25 My Computer Hangs Duri ng Po wer Up If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: 1. Shut off the computer (first ) and the n the Magma expansio n system and verify that all cards and ca bles are installed correctly. Reapply po[...]

MA GMA 26 Chapter 6 Troubleshooting ii. If it still hangs up, try a di fferent card – this one is probably bad (or has driver problems). If th e second cards works, troubleshoot th e first card. If the second card also fails, call Technical Support. My PCI Card Doesn’t Work Follow these simple troubles hooting steps to resolve typical 3 rd Part[...]

MA GMA Chapter 6 Troubleshooting 27 Windows 5. Ne xt, open the Device Manager (Vi ew by Connection selection). If the is gone, the problem is with the 3 rd Part y PCI card or the card drivers. You s hould go to the Windo ws Error Codes section of this chapter to learn ho w to troubleshoot using error codes. If the is still visible, the prob lem may[...]

MA GMA 28 Chapter 6 Troubleshooting Windows Error Codes If you are having a problem with one of your devices, and the Devic e status box shows a Windo ws Error Code, refer to the follo wing list of error codes for guidance: Error Code Description/Action 10 This code indicates t hat there is a problem w ith the 3 rd Party PCI Card driver. If necessa[...]

MA GMA Chapter 6 Troubleshooting 29 Error Code Description/Action 28 (PCI Card) The driver for the PCI Card is not installed on your system. Reinstall the PCI Card driver following the manufacturer’s instructions. If that fails to fix the problem, call the card manufacturer for new drivers. 1 The PCI host card or expansion chassis are not working[...]

MA GMA 30 Chapter 7 How to Get Mo re Help Chapter 7 How to Get More Help Frequently Asked Questions (FAQ) You can visit the Magma Technical Sup port FAQ pages on the Internet at: www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530- 2511. Support is available Mon[...]

MA GMA Chapter 7 How to Get More Help 31 Magma Debug Utility Occasionally, Technical S upport may request Wi ndows users to produce and email a Magm a debug log file to help them resolv e your problem. This file should be i ncluded as an attachment when submitting a Technical Support request at www.magma.com/ s upport . 1. Locate a file ca lled d b[...]

MA GMA 32 Chapter 7 How to Get Mo re Help PCIScope Software Utility PCIScope is a pow erful tool for Wind ows users. It was designe d by a Germany company called APSoft. This software utility is a valuable resource to explore, e xamine and debug the PCI subs ystem of you r computer. It was made to fit the requirements of the most demandin g users, [...]

MA GMA Chapter 7 How to Get More Help 33 You should save this data as a file o n your computer. Please include your name and date as part of the f ile name with an extension of “.bpd.” This file should be included as a n attachment when submittin g a Technical Support request at www.magm a.com/ s upport .[...]

MA GMA 34 Chapter 7 How to Get Mo re Help Returning Merchandi se to MAGMA If factory service is required, a Service Represe ntative will give you a Return Merchandise Authoriz ation (RMA) number. Put this number and your return address on the shipping labe l when you retu rn the item(s) for service. Magma will return any product that is not accompa[...]

MA GMA Appendix A Bus Hierarchy 35 Appendix A Bus Hierarchy Bus Hier archy The following figure is r epresentative of the Magma PE6R4. This figure pictorially conve ys the overall PCI bus topology of the system. 6 Slot PCIe to PCI Topol ogy In general, we do not kno w what the actual Bus num bers are. We only know how they increment starting from t[...]

MA GMA 36 Appendix B Need More Slots? Appendix B Need More Slot s? Multiple PCI Expansion System Configurations The PCI Local Bus S pecification defines the PCI bus as a hier archical bus , where PCI to PCI Bridges (PPBs) may be used to ad d "levels" to the PCI bus hierarchy. Bec ause hierarchies are organized systems arranged into differ[...]

MA GMA Appendix B Need More Slots? 37 2. The 4 and 7 Sl ot Magma Expansi on Systems eac h add t wo (2) PCI to PCI Bridges to the PCI Local Bus. The 13 Slot a dds three (3) PCI to PCI Bridges to the PCI Local Bus. The PE6R4t adds one (1) bridge. T hese bridges are the comm unication paths between the PCI cards and th e computer resources. Most compu[...]

MA GMA 38 Appendix B Need More Slots? Fan-Out For reasons described in bu llet #3 above, we recomm end using a fan- out configuration when you need to add successive PCI expansio n systems to the host computer. This addition to the PCI bus hierarchy is at the "peer" level of other exis ti ng expansion buses, thus add ing "breadth&quo[...]

MA GMA Appendix B Need More Slots? 39 Verify your configuration Before you start installi ng your PCI cards (refer to Chapter 4 Install Cards and Drives for more infor mation) , you should confirm that everything is in proper working order. Refer to Chapter 3 Verify Installation for guidance i n verifying the prop er installation of your Expansion [...]

MA GMA 40 Appendix B Need More Slots? Daisy-Chaini ng Recognizing the t ypical insignificance of the performa nce variance between the “Fan-Out” and “Dais y-Chain ing” configuratio ns, the primary reason for using this one would be limitatio ns on physical spac e. This could be the number of avai lable slot s on th e computer motherboard, o[...]

MA GMA Appendix B Need More Slots? 41 Combination Configurations Depending on your business requirement s, and your ph ysical space limitations, you can ad d additional Expa nsion System in multiple configurations, such as thes e. These com binati ons are only limited by the available slot types: PCIe or PCI. Wo r k st a t i o n Fan- O ut D ai sy- [...]

MA GMA 42 Appendix B Need More Slots? PCI Card Conflicts If you determine that one PCI card is interfering with the operation of another card, first try reorganizing the cards on the motherboard. Moving the cards aroun d can change the order in which the cards ar e configured by the system du ring po wer-on. This will go a long way toward resolving[...]

MA GMA Appendix B Need More Slots? 43 Problems with 3 rd Party cards might only be trackable once you hav e identified the expansio n system containing the pr oblem card. Remember, it may be necessary to i dentify the PCIe/PCI Slot that the Host Interface Card is in before you can properl y identify the correct expansion chassis and ultimately the [...]

MA GMA 44 Appendix B Need More Slots? Finding the Problem Card Windows If you need help to determine which PCI card, or which expansion chassis, has the problem, you can “right-click” on the c ard with the and check the information contained in the “L ocation:” field. Look for the “Error Code” in the box in the ce nter of the Properties[...]

MA GMA Appendix C Compliance 45 APPENDIX C Compliance FCC NOTE: This equipment has bee n tested and found t o comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are desig ned to provide re asonable prot ection against harmful interference when the equipme nt is operated in a commercial environmen[...]

MA GMA 46 Appendix C Compliance[...]

MA GMA[...]

Manual P/N 09-09906-01-B 2 Magma 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858 ) 530-2733 www.magma.com[...]