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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Microsoft SP5100/S. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Microsoft SP5100/S o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Microsoft SP5100/S se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Microsoft SP5100/S, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Microsoft SP5100/S debe contener:
- información acerca de las especificaciones técnicas del dispositivo Microsoft SP5100/S
- nombre de fabricante y año de fabricación del dispositivo Microsoft SP5100/S
- condiciones de uso, configuración y mantenimiento del dispositivo Microsoft SP5100/S
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Microsoft SP5100/S no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Microsoft SP5100/S y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Microsoft en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Microsoft SP5100/S, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Microsoft SP5100/S, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Microsoft SP5100/S. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
User ’ s Manual Internet IP T elephone Model No.: SP5100/S Website: http://www .micronet.info[...]
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Página 2
T able of Content s 1. OVERVIEW OF THE IP PHONE .............................................................................................................. 3 1.1. H ARDW ARE O VERVIEW ....................................................................................................................... 4 1.2. S OFTW ARE F EA TURES AND S PECIFICA[...]
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Página 3
4.14. [ SECURITY ] COMMAND ....................................................................................................................... 45 4.15. [ VOICE ] COMMAND ............................................................................................................................ 46 4.16. [ TOS ] COMMA ND .........................[...]
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Página 4
1. Overview of the IP Phone IP-Phone is a full-featured IP-based telephone se t via Ethernet base communication. Over the office LAN connection, it provides IP-PBX so lution such as st ation-to-station call, IP call and local PSTN/PBX Extension call via PSTN Gateway . IP-Phone provides two 10/100BaseT switch/hub RJ-45 port s allow connecting to off[...]
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Página 5
1.1. Hardware Overview Front V iew and Keypad function ● LCD : 2 lines, 24 character Dot Matrix display . ● C : Jump out current LCD menu. ● Í : Move to previous selection or clear previous data. ● Î : Move to right or next selection. ● OK : Press OK to confi rm the modification. ● Direct Line (DL) Button 1 – 10 : User press DL butt[...]
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Página 6
3 “D” ; “E” ; “F” ; “3” 4 “G” ; “H” ; “I” ; “4” 5 “J” ; “K” ; “L” ; “5” 6 “M” ; “N” ; “O” ; “6” 7 “P” ; “Q” ; “R” ; “S” ; “7” 8 “T” ; “U” ; “V” ; “8” 9 “W” ; “X” ; “Y” ; “Z” ; “9” * “.” ; “@” ; “_” ; ”-“ ; “,” [...]
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Página 7
side. ● HOLD : T o hold a call, after press HOLD bu tton, both sides will hear hold tone. ● SPEED : 1. Press SPEED and number (Phone book in dex) after of f-hook can do speed dial according to phone book data (please refer to 3.LCD configuration - 6. Phone Book or Advanced Configurations via 4.T elnet- 10.[pbook] command). 2. Switch input mode [...]
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Página 8
Note: All function keys mentioned above (except diali ng keyp ad) are effective only in IP Phone mode. Back View n DC 9V : DC 9V power input outlet o LAN : RJ-45 connector , connected directly to the Hub through the straight CA T -5 cable. p PC : RJ-45 connector , connected directly to the PC through the straight CA T -5 cable q Line : RJ-1 1 conne[...]
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Página 9
Ethernet connector ( LAN ) RJ-1 1connector : RJ-1 1 connector is for connecting IP-Phone with PSTN. RJ1 1connector 8[...]
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Página 10
1.2. Sof tware Features and Specification Application: ● ISP/ITSP (Internet T elephony Ser vice Provider) ● IP-PBX with office telephony services ● Multi-nation enter prise communication ● SOHO T elephony Calling Features ● Call Hold ● Call T ransfer ● Call Forward (**) ● 10 sets last number Redial ● T en configurable speed dials [...]
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Página 11
Provisioning and Configuration ● SIP (RFC3261) compliance ● LCD configuration password protection ● Provide Proxy Mode or Peer-to-Peer Mode (Non Proxy Server needed) selection ● Ring tone, S peaker and Handset volume adjustable ● Dial path selection (PSTN or IP mode) ● Support DNS server inquiry Management Features: ● Software Upgrade[...]
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Página 12
1.3. Physical specification & Environment Dimension: 215mm(W) x 71mm(H) x 198mm(D) We ight: 834 grams (unit) Power Suppl y: DC 9V output adaptor , AC 120V ac input Operation Environment: Humidity: 10 to 90 % (Non-condensing) Operational T emper ature: 0 to +40 ° C Storage Environment: Humidity: 10 to 90 % (Non-condensing) S torage T emperature[...]
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Página 13
2. Configuring the IP-Phone - LCD Menus Note: 1. Af ter any configuration is made for the IP-Phone , user has to do Reboot in the selection 7 “Reboot”. 2. We suggest user to set IP address via LCD menu 5 → 2.3.4.5 first, then go to chapter 3 to do other det ail co nfigurations via web browser . 2.1. Initialize IP-Phone When power on the IP-Ph[...]
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Página 14
notice that user must plug PSTN line in RJ-1 1 port when IP-Phone is in PSTN mode. (**) IP-Phone PSTN 10:10:10 AM Press Í or Î to enter configuration mode then press OK button to enter sub menus; press C can jump out current menu to previous level. 1. Call List (**) 2. Forward T ype 3. Phone Book 4. Ringer Settings 5. Network 6. Advanced Settings[...]
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Página 15
2.2. LCD Menu Configuration User can set the following conf igurations by LCD keypad. Note: 1. Press TRANSFER before input data can switch characters to be capit al or lowercase. 2. Press SPEED before input data can switch input mode as character mode or digit mode; for example, user wants to enter IP address, after pressing SPEED can enter digits [...]
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Página 16
Enter a forwarded phone number to acti vate no response forward function. B. Deactivate Deactivate No Response Forward function. 3. Unconditional It is included the above two types. Whether t he IP-Phone is in which status, calls will be automatically forwarded to the assigned phone number . A. Activate Enter a forwarded phone number to activate Un[...]
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Página 17
5. Network 1. Information User can press Í or Î to check current network st atus: ● Mode: Display current network c onnection mode of IP-Phone to be S tatic (Fixed IP), DHCP , or PPPoE. Note: When IP-Phone is under DHCP mode, then change to S tatic mode, the following items: IP address, Subnet Mask, Default Gateway , will display empty , after [...]
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Página 18
IP-Phone will keep trying to connect. On the other hand, if user disables this function, IP-Phone won’t reboot and keep trying to connect. 8. SNTP Configuration (1) SNTP Mode: User can set SNTP function to be on or off, which means IP-Phone will capture current time from SNTP server or not. (2) SNTP Server: User can specify a SNTP server fo r IP-[...]
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Página 19
2. Proxy ● Proxy Set Proxy IP address or Domain Name. ● Outbound proxy Set Outbound Proxy IP address or Domain Name. ● Proxy port Set Proxy port for IP-Phone to send messages. ● Expire (in seconds) Set expire time of registra tion, in the duration of 2/ 3 expire time, IP-Phone will re-register to Pr oxy Server again. 3. User Info ● User N[...]
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Página 20
User has to input user name for FTP serv er login .It is necessary for upgrading IP-Phone new application rom file via FTP method. 4. FTP Password User has to input password for FT P server login .It is necessary for upgrading IP-Phone new application rom file via FTP method. 5. File Name User has to press the file name of new application rom file [...]
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Página 21
3. Configuring the IP-Phone through Web Pages The HTTPD web management interf ace provides user an easier way to configure rather than command line method through TELNET . The configuration function and steps are similar with the way through command line. Please refer to the chapter 4- Configuring the IP-Phone through T elnet command lines for more[...]
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Página 22
Note: User can set password later in 8.P ASSWORD via web interface. Step 3. Enter the w eb interface main screen After enter login name and p assw ord, user can see web interface main screen as below . 21[...]
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Página 23
Step 4. S t art to configure Most important items are Network Interf ace, SIP Information, and Phone Book (in Peer-to-Peer mode). Please reme mber to configure these commands before start to wo rk with IP-Phone. Note: After change any settings, please remember to reboot (in Reboot System) IP-Phone so that changes can take ef fect. 22[...]
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Página 24
3.1. Network Interface Please refer to chapter 4.7 [ifaddr] command. IP Address: Set IP Address of IP-Phone Subnet Mask: Set the Subnet Mask of IP-Phone Default routing gateway: Set Defa ult routing gateway of IP-Phone Get IP Mode: User has to set IP-Phone to use which network mode. Fixed IP: User has to assi gn a fixed IP to IP-Phone. DHCP: When D[...]
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Página 25
24[...]
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Página 26
SNTP: Enable / Disable the Simple Network T ime Protocol function SNTP Server Address: Set SNTP Server Address When SNTP server is availabl e, enable IP-Phone SNTP function to point to SNTP server IP address so that IP-Phone can get correct current time. GMT : Set time zone for SNTP Server time User can set different time zone according to the loca[...]
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Página 27
3.2. SIP Information Please refer to chapter 4.13 [SIP] command Run Mode: Select IP-Phone to work under Peer-to-Peer mode or Proxy mode. Proxy IP Address: Set Proxy IP Address or URL address (Domain Name Server must be configured. Please refer to Network Interface). Outbound Proxy: Set IP Address or URL address (Domain Name Server must be configure[...]
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Página 28
Line Account: set user name of IP-Phone for registering. Us er can set user name and password for registering. If p assword is no need, please set user name the same as line number or IP-Phone won’t register successfully . Line Password: set password for registering. SIP Port: set SIP UDP port. R TP Port: set R TP port for sending voice dat a. Ex[...]
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Página 29
3.3. System Configuration Please refer to chapter 4.12 [sysconf] command Keypad DTMF T ype: set DTMF type. User can select DTMF type IP-Phone transmit s. RFC2833 Payload T ype: change RFC2833 Payload type. This is for special request from the other site, if RFC2833 p ayload types of 2 si tes are different, it may cause some problem of connection. I[...]
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Página 30
3.4. PPPoE Configure Please refer to chapter 4.1 1[pppoe] command User Name: Set PPPoE authentication User Name. Password: Set PPPoE authentication password. Reboot After Remote Host Disconnection: Enable/Disable auto reboot after PPPoE disconnection If user enables this function, after PPPoE bei ng discon nected, IP-Phone will automatically reboot[...]
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Página 31
3.5. V oice Setting Please refer to chapter 4.15 [voice] command Codec Priority: set codecs priority in order . Please notice that user can set from 1 to 5 codecs as their need. For example, user can onl y set first priority as G . 723.1, and set the others as x, that means onl y G .723.1 is available. Frame Size: User can set differ ent p acket si[...]
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Página 32
3.6. Phone Book Please refer to chapter 4.10 [pbook] command Add Data: User can specify 20 set s of phone book via web interface. Please input index, Name, IP Address and E.164 number of the destination device. Delete Date: User can delete any configured phone book data by index. 31[...]
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Página 33
3.7. DSCP Configure Please refer to chapter 4.16 [tos] command Set Signal or R TP Packet DSCP value: Assured Forwarding (AF) PHB: Select Delay priority and Drop Precedence Expedited Forwarding (EF) PHB: Select T O S value as EF Default: Select T OS value as 0 User Assign S pecial DSCP Code: User can set other unspecified value here. TOS/Dif fServ ([...]
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Página 34
DROP Precedence Class #1 Class #2 Class #3 Class #4 Low Drop Precedence (AF1 1) 001010 (AF21) 010010 (AF31) 01 1010 (AF41) 100010 Medium Drop Precedence (AF12) 001 100 (AF22) 010100 (AF32) 01 1 100 (AF42) 100100 High Drop Precedence (AF13) 001 1 10 (AF23) 0101 10 (AF33) 01 1 1 10 (AF43) 1001 10 Please refer to RFC standard document s for mo re info[...]
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Página 35
3.8. Password Please refer to chapter 4.19 [password] command Change: First select login name as root or administrator , then enter current password, new password and confirm new p asswor d again to set new password. Abort: Press abort will clean all inputs. 34[...]
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Página 36
3.9. Rom Configuration Please refer to chapt er 4.18 [rom] command FTP/TFTP Server IP Address: Set TFTP server IP address T arget File name: Set file name prepared to upgrade Method: Select download method as TFTP or FTP FTP Login: Set FTP login name and password T arget File T ype: Select which sector of IP-Phone to upgrade Note: A fter 2mb file d[...]
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Página 37
3.10. Flash Clean Please refer to 4.5 [flash] command. Press CLEAN will clean all conf igurations of IP-Phone and reset to factory default value. Note: User must re-configure all commands a ll over again (except Network Configure) once execute this function, 36[...]
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Página 38
3.11. Reboot System Press reboot will reset IP-Phone. Note: T o execute reboot via web browser , IP-Phone will automatically save all data before reboot. T o execute reboot via TE LNET command, please remember to do Commit Data before Reboot System. 37[...]
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Página 39
4. Configuring the IP-Phone T elnet command lines After setting the IP Address of IP-Phone and reboot, (please refer to LCD Menu: 5-3.4.5), user can enter into T elnet command lines. Note: ● Af ter user enter IP-Phone configuration via telnet, please use login: ”root”, password: null, press enter to enter command lines. ● User must input lo[...]
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Página 40
4.3. [debug] command This command is for engineers to debug syst em of IP-Phone. User can add debug flag via command debug –add “ debug flags ”, and then start debug function via command debug –open . When IP-Phone is working on screen will display related debug messages. Most frequently used debug flag are “sip”, “fsm”, “msg”?[...]
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Página 41
4.6. [commit] command Save any changes after configuring the IP-Phone . 4.7. [ifaddr] command Configure and display the IP-Phone IP information. ● –print : print out all current confi gurations of ifaddr command. ● -ip, -mask, -gate : Set IP-Phone IP Address, subnet mask and default gateway respectively . ● -ipmode : Set IP-Phone network mo[...]
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Página 42
● -ip sharing : If IP-Phone is behind a IP-shari ng , user must enable IP sharing function and specify public IP address.( ifaddr –ip sharing 0 / 1 “ public IP address of IP sharing ” , 0 for disable and 1 for enable) Note: Some Proxy servers support end point behind NA T function, in this case IP-Phone doesn’t have to enable IP shar ing [...]
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Página 43
Usage: ping “IP address” The message will display packet s transmitting condition or no answer from the IP address. 4.10. [pbook] command This command is functional both in Proxy m ode and Peer-to-Peer m ode. In proxy mode, use speed dial or 10 DL button will dial out e.164 number in phone book. In the other hand, in peer-to-peer mode, IP-Phone[...]
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Página 44
4.11. [pppoe] command ● -print : display all current configurations and information. ● –id : to set PPPoE authentication user name. ● –pwd : to set PPPoE authentication password. ● –reboot : Choose enable or disable this function. If user enables this function, after PPPoE disconnected, IP-Phone will automatically reboot to re-connect[...]
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Página 45
4.12. [sysconf] command ● -print : display all current configurations. ● -id time : set the duration(in second) of two pressed digits in dial mode as timed out. If after the duration user hasn’t pressed next number , IP-Phone will dial out all number pressed. ● -keyp ad : set DTMF type .User can select DTMF type IP-Phone receive and transmi[...]
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Página 46
packet s form IP-Phone will be sent to outbound proxy server . ● –prefix : set prefix string. If user ID cont ains alphabets, us er can set it as prefix string here. For example, if Account Na me is 123, IP-Phone wil l sent out messages as Account Name @”IP address of Proxy”, if user set prefix as abc, IP-Phone will set out as abc123@”IP [...]
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Página 47
password for registering. If p assword is no need, please set user name the same as line number or IP-Phone won’t register successfully . ● –pwd : set account password for registering. 4.15. [voice] command The voice command is associated with the voice codec setting information. ● -print : display voice codec information and configuration.[...]
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Página 48
distributor before changing any settings of this command. 4.16. [tos] command TOS/Dif fServ (DS) priority function can discrim inate the Differentiat ed Service Code Point (DSCP) of the DS field in the IP packet header , and map each Code Point to a corresponding egress traffic priori ty . As per t he definition in RFC2474, the DS field is T ype-of[...]
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Página 49
01 1 100 ====> 28 (Decimal System) 100100 ====> 36 (Decimal System) 001 1 10 ====> 14 (Decimal System) 0101 10 ====> 22 (Decimal System) 01 1 1 10 ====> 30 (Decimal System) 1001 10 ====> 38 (Decimal System) 000000 ====> 0 (Decimal System) DROP Precedence Class #1 Class #2 Class #3 Class #4 Low Drop Precedence (AF1 1) 001010 (AF[...]
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Página 50
4.17. [bureau] command ● -print : show all current configurations. ● -hotline : set hotline table. User can set hotli ne function to specify one IP address for IP-Phone to dial out directly . Once us er picks up IP-Phone, it will automatically dial out to the assigned IP address and number . (bureau –hotline “IP address” “ph one number [...]
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Página 51
● -f : the file name prepared for upgr ading is necessary as well. ● –method : specify download method to be TFTP or FTP(0 for TFTP .1 for FTP) ● –f tp : specify user name and password for FTP download method. For example: User prepares to upgrade t he latest app rom file – siplp.100, the TFTP server is 192.168.1.1. rom –app –s 192.[...]
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Página 52
password: ”press enter”. User who requests authorization to execute a ll configuration commands needs to login with “root”. If a user login wit h “administrator”, two commands are not functional: password –set root: set p assword of login : “root”. passwd –clean: clean up p assword re stored before, and user can l ogin :”root/[...]
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5. Upgrading Sof tware on the IP-Phone IP-Phone supports three methods to upgrade the new version. All methods are necessary to prepare the TFTP or FTP pr ogram on the host PC as TFTP/FTP server . After installing TFTP/FTP program on one PC and connecting to network, IP-Phone is ready to be upgraded. 5.1. From LCD Phone Menu Please choose the 6 →[...]
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Página 54
5.2. W eb Management Please refer to chapt er 4.18 [rom] command 7. FTP/TFTP Server IP Address: Set TFTP serv er IP address 8. T arget File name: Set file name prepared to upgrade 9. Method: Select download method as TFTP or FTP 10. FTP Login: Set FTP login name and password 11. T arget File T ype: Select which sector of IP-Phone to upgrade Note: A[...]
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Página 55
5.3. Remote Control: T elnet Please refer to chapt er 4.18 [rom] command 1. -print : show all current configurations and version information. 2. -app,-boot, -dsptest, -dspcore, -dspapp : upgrade main boot code, main application code, DSP testing code, DSP kernel c ode, DSP applic ation code, Ring Back T one PCM file and Hold T one . Note: After upg[...]
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55[...]