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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Moxa IA241-LX. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Moxa IA241-LX o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Moxa IA241-LX se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Moxa IA241-LX, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Moxa IA241-LX debe contener:
- información acerca de las especificaciones técnicas del dispositivo Moxa IA241-LX
- nombre de fabricante y año de fabricación del dispositivo Moxa IA241-LX
- condiciones de uso, configuración y mantenimiento del dispositivo Moxa IA241-LX
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Moxa IA241-LX no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Moxa IA241-LX y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Moxa en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Moxa IA241-LX, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Moxa IA241-LX, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Moxa IA241-LX. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
MOXA Device Manager User ’ s Guide First Edition, January 2007 www .moxa.com/product Moxa Systems Co., Ltd. Tel: +886-2-8919-1711 Fax: +886-2-8919-1722 Web: www.moxa.com MOXA Technical Support World wide: support@ moxa.com The Americas support@ usa.moxa.com[...]
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Página 2
MOXA Device Manager User’s Guide The software d escribed in t his manual is furnished u nder a license a greement and m ay be used only in accordance with the term s of that agreement. Copyright Notice Copyright © 2007 Mo xa Systems Co., Ltd. All rights reserved. Reproducti on without perm ission is pr ohibited. Trademarks MOXA is a re gistered [...]
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Table of Contents Chapter 1 Introduction and Installation ....................................................................... 1-1 Overview.................................................................................................................................. 1-2 Installing th e MDM T ool ...............................................[...]
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1 1 Chapter 1 Introduction and Installation MOXA Device Mana ger (referre d to in this manual as M DM) is an easy-t o-use remote management tool for m anaging MOXA’ s ready-to-ru n embedded c omputers on a l ocal area network (L AN). MOXA ’s embedded com puters ma ke excellent fro nt-end com puters for onsite data acquisition and industrial con[...]
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MOXA Device Manager User’s Guide Introduction and Installation 1-2 Overview One of the key benefits of this to ol is that managem ent tasks, such as con figuring net work or seri al ports, managing and/or transmit ting text and binary files, and monitoring and controlling processes, can handled easily using a Win dows-based user interface. In a d[...]
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MOXA Device Manager User’s Guide Introduction and Installation 1-3 1. Download th e MDM installation file, named MDM.zip , and sav e it to your PC’s hard drive. Unzip this file to an empty folder, and then double click setup.exe to install the tool. 2. If the win dow shown bel ow appears, cl ick the Acce pt button to install .NET Framew ork 2.0[...]
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MOXA Device Manager User’s Guide Introduction and Installation 1-4 4. Select an installation folder, cl ick the Just m e radio button, an d then click Next . 5. When the Installation Complete window opens, click Close . Installing an MDM Agent An MDM agent is a program that runs on a MOXA embedded com puter. MOXA’s embedde d computers c ome in [...]
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2 2 Chapter 2 MDM Operation Before using t he MDM to ol on your PC to manage em bedded com puters, you m ust run the M DM agent on the embedded c omputers that you want t o manage. Log on to y our embedded co mputer over a Telnet c lient or a serial console client, and t hen run the MDM agent program by typing the followin g comm and at the prom pt[...]
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MOXA Device Manager User’s Guide MDM Operation 2-2 Launching the MDM Tool To launch th e MDM T ool on your PC, click St a r t Æ All Pr ograms Æ MOXA Devi ce Manager Æ MOXA Device Manager . The MDM interface window is di vided into three panels as shown below . Left Panel The left panel shows a list of MDM agents and co mputers that were l ocat[...]
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MOXA Device Manager User’s Guide MDM Operation 2-3 list is updated automatically every 3 minutes as MDM agents are connected to or disconnected from the local area network. Y ou may also search at any time by clicking on the Device Search bar . Upper Right Panel The panel in t he upper ri ght part of the window li sts basic inform ation of t he c[...]
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MOXA Device Manager User’s Guide MDM Operation 2-4 2. Choose a file to upload fro m the popup window . 3. Input the path name of the directo ry to which th e file will be copied. No te that the directory must exist on each of the em bedded com puters that were sel ected above in S tep 1.Click OK to start the upl oad.[...]
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MOXA Device Manager User’s Guide MDM Operation 2-5 Upgrading the Firmware Multiple computers can be upgraded at th e same time, but the computers must be of the same model. The com puters will be restarted af ter the upgrad e process is completed. 1. In the upper lef t Device Management panel, sel ect one or several c omputers o f the same model [...]
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MOXA Device Manager User’s Guide MDM Operation 2-6 3. Choose the firmware file to upload from the upload window , and then click Open . 4. While the firmware is being upgraded, a popup window will show the progress of the upgrade process. Do not shut down the MD M tool before the upgrade process is comple ted, since doing so could damage the comp[...]
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MOXA Device Manager User’s Guide MDM Operation 2-7 Logging in to the MDM Agent For embedded computers such as the W inCE series and UC-7400-LX that control access right, y ou will need to log in to the MDM agent to manage it. Note that the user name and password that you use to log in to the MDM agent are th e same as the T elnet user name and pa[...]
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MOXA Device Manager User’s Guide MDM Operation 2-8 Managing a Computer After loggi ng in to the em bedded comput er from the M DM login wi ndow , the “device m anager” interface window of the selected com puter will appear . The top menu ba r includes a ST ART button an d a Panel button. The bottom menu bar display s three info rmation bl ock[...]
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MOXA Device Manager User’s Guide MDM Operation 2-9 2. Modify the values in the “Sys tem T ime” area, and click Apply to update the system time of the computer . > Click Refres h to query the curr ent system time. > Click Refres h in the “R TC T ime” area to que ry the current R TC time. > Click Sync RTC T ime to synchronize the R[...]
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MOXA Device Manager User’s Guide MDM Operation 2-10 Running a Program on the Embedded Computer T ake the fol lowing ste ps to run a pr ogram on the embedded c omputer 1. Right click on the nam e of the program name in the right p anel of the dua l-panel fil e manager , and then select the Run Pr ogram… option. 2. Input the arguments for the pro[...]
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MOXA Device Manager User’s Guide MDM Operation 2-11 3. The output for the program will appear in a popup window , as shown below . Configuring a Program to Launch on Bootup Follow these st eps to confi gure a program to launch when the em bedded com puter boots up. 1. T o configure a program to run autom atically when t he system boots up, ri ght[...]
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MOXA Device Manager User’s Guide MDM Operation 2-12 NOTE We recommend adding the MDM agent program to the auto launch list. Doing so will make it easier to cont rol large num bers of em bedded com puters, and em bedded com puters that are located at remote locations. Managing Users and User Groups Adding or Deleting a User Group MDM gives adminis[...]
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MOXA Device Manager User’s Guide MDM Operation 2-13 Changing a User’s Username and Password Follow these st eps to change a user ’ s username and password. 1. T o change the password of a user , ri ght click on the user a nd select Change P assword from the menu of c ommands. 2. Ty p e i n t h e Old Password and New Password and then click OK[...]
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MOXA Device Manager User’s Guide MDM Operation 2-14 2. In the Auto Launch List window , click on a pr ogram and then click th e up and down arrows as needed to change the launc h sequence of the programs in the auto launch list. Click Apply to activate the new list. ¾ T o delete a program from the list, select the program and then click Delete i[...]
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MOXA Device Manager User’s Guide MDM Operation 2-15 2. The Process Manager lists the applications that are currently running. T o stop an application, click on the applicatio n name to highlight it, and th en click the Kill button in the lower right corner of the window . Monitoring and Controlling Services 1. Click ST AR T on t he top me nu bar [...]
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MOXA Device Manager User’s Guide MDM Operation 2-16 2. The Service Manager lists the status (Running or S topped) of all services installed on the embedded c omputer . T o start an appl ication, cl ick on the ap plication nam e to highli ght it, and then click the St a r t button in the lower right corner of the window . T o stop an application, [...]
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MOXA Device Manager User’s Guide MDM Operation 2-17 2. If your com puter obtains IPs from a DHCP server , click t he DHCP Enabled button. Otherwise, click the Using Fixed IP button and edit th e IP address , Sub mask , and Gateway (if applicable). Click Apply to activate the new settings. 3. Click the Advanced… button to co nfigure dom ain name[...]
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MOXA Device Manager User’s Guide MDM Operation 2-18 Configuring Serial Ports 1. Click ST AR T on t he top me nu bar and selec t Serial Port to ope n the Serial P ort Manager window . 2. Click on one of the COM port num bers liste d near the top of the win dow , and then m odify the serial port settings, as needed . Click Apply to activate the con[...]
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A A Appendix A Service Information This appen dix shows y ou how to co ntact MOXA for inform ation about t his and ot her products, and how to report problems. The followin g topics are c overed in t his appendi x. MOXA Internet Services Problem Report Form Product Return Procedure[...]
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MOXA Device Manager User’s Guide Service Information A-2 MOXA Internet Services Customer satisfaction is our primary concern. To ensure that custo mers receive the full benefit of our products, MOXA Internet Services has b een set up to provide technical support, driv er updates, product inf ormation, a nd user’s m anual updat es. The following[...]
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MOXA Device Manager User’s Guide Service Information A-3 Problem Report Form MOXA Embedded Computer Series Customer name: Comp any: T el: Fax: Email: Date: 1. MOXA Product: ___________ ______ 2. Serial Number: ___________ ____ __ Problem Desc ription: Please describe the sym ptoms of the problem as clearly as possible, incl uding any error messag[...]
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MOXA Device Manager User’s Guide Service Information A-4 Product Return Procedure For product repair, exc hange, o r refund, the customer m ust: Provide eviden ce of original purc hase. Obtain a Product Return Agree ment (PRA) from the sales representative or dealer. Fill out the Prob lem Report Form (PRF). Include as much detail as p[...]