Multi-Tech Systems 4 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Multi-Tech Systems 4. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Multi-Tech Systems 4 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Multi-Tech Systems 4 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Multi-Tech Systems 4, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Multi-Tech Systems 4 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Multi-Tech Systems 4
- nombre de fabricante y año de fabricación del dispositivo Multi-Tech Systems 4
- condiciones de uso, configuración y mantenimiento del dispositivo Multi-Tech Systems 4
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Multi-Tech Systems 4 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Multi-Tech Systems 4 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Multi-Tech Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Multi-Tech Systems 4, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Multi-Tech Systems 4, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Multi-Tech Systems 4. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    ISI5634PCI/4/8 Quick S tart Guide[...]

  • Página 2

    Quick Start Guide Model ISI5634PCI/4/8 P/N 82092804, Revision E This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2003 by Multi-Tech Systems, Inc. Multi- Tech Systems, Inc. makes no representation or warra nties with respect to the [...]

  • Página 3

    Contents Chapter 1—Introduction and Description ............................ 5 Introduction ........................................................................................... 6 ISI5634PCI Modems ............................................................................. 6 IntelligentSerial Interface ....................................[...]

  • Página 4

    T o format a floppy disk for SCO5: ............................................... 40 T o untar the driver file and copy files onto floppy disk: .............. 40 T o install driver from floppy disk ................................................. 42 MultiT ech Installation Scri pt ........................................................ 43 Linux [...]

  • Página 5

    Chapter 1—Introduction and Description[...]

  • Página 6

    6 ISI5634PCI/4/8 Quick Start Guide Introduction Welcome to the world of data communications. You have acquired one of the finest intelligent data and fax modems available today from one of Americas oldest and most respected modem manufacturersMulti- Tech Systems, Inc. The new Intelligent Serial Interface card, model ISI5634PCI is a multiport [...]

  • Página 7

    7 Chapter 1—Introduction and Description network typically is converted from digitial to analog only once before it reaches your modem. Upstream transmissions and transmissions between client modems are limited to 33.6K bps, as are upstream transmissions to non-V.92-compatible ISPs and downstream transmissions that are converted more than once on[...]

  • Página 8

    8 ISI5634PCI/4/8 Quick Start Guide The processor, along with 256K bytes of RAM, works to allocate resources dynamically to the most active port. The ISI then generates one interrupt for an entire block of information and transfers the block to the systems microprocessor. The ISI5634PCI has eight Mini RJ-11 jacks. It is a 3/4 size add-on card tha[...]

  • Página 9

    9 Chapter 1—Introduction and Description  Quick Start Guide (this printed manual)  A full User Guide on CD-ROM  An installation CD-ROM that includes drivers, auxiliary software, and documentation (readme files, the User Guide, etc.) If any of these items are missing, contact Multi-Tech Systems or your dealer/distributor (see the Warranty[...]

  • Página 10

    10 ISI5634PCI/4/8 Quick Start Guide Technical Specifications Computer Requirements  Pentium ® - based PC or compatible with PCI Bus Architecture  One of these operating systems: Microsoft Windows 2000, NT v. 4.0; Windows 95, Windows 98 and Windows Me; Novell Netware versions 5.x., SCO Open Server 5; Linux.  A CD-ROM drive.  100K bytes [...]

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    Chapter 2—Hardware Installation[...]

  • Página 12

    12 ISI5634PCI/4/8 Quick Start Guide Introduction Included in this chapter are two sets of instructions for installing the Multi-Tech ISI5634PCI card in your PCI bus personal computer. The first set of instructions is for installing the ISI5634PCI card. The second set contain instructions for installing the ISI5634PCI card and the auxiliary module. [...]

  • Página 13

    13 Chapter 2—Hardware Installation 4. To avoid damaging the ISI5634PCI card and your PC, make sure your computer and any peripheral equipment connected to it are turned off. The ISI5634PCI can be installed in any Pentium equivalent PCI bus computer. 5. Remove the cover of your computer as instructed in your computers documentation. 6. Locate t[...]

  • Página 14

    14 ISI5634PCI/4/8 Quick Start Guide Installing the ISI5634PCI card WITH the auxiliary module: 1. The auxiliary module attaches to the ISI5634PCI card. If you already have this card installed, you must remove it from the PC to install the auxiliary module. 2. Before handling the ISI5634PCI card or the auxiliary module, discharge any static in your b[...]

  • Página 15

    15 Chapter 2—Hardware Installation 7. Before installing the ISI5634PCI card, carefully line up the pin- out connectors of the ISI5634PCI card with the pin-out connectors of the auxiliary module. See figure below. 8. Press gently but firmly to seat the module onto the card. 9. Fasten the mounting connections (four screws) of the auxiliary module t[...]

  • Página 16

    16 ISI5634PCI/4/8 Quick Start Guide edge of the board with the screw-hole for attaching the card to the computer chassis. 13. Turn on the power to the computer. You now are ready to install your drivers. Note: The LINE jack is not interchangeable with the wall jack. Do not plug the phone into the LINE jack or the line cable into the wall jack. Note[...]

  • Página 17

    Chapter 3 — Driver Installation[...]

  • Página 18

    18 ISI5634PCI/4/8 Quick Start Guide Introduction The ISI5634PCI card ships with drivers for each of the following operating systems: Windows ® 2000, Windows NT, Windows 95, Windows 98, Windows Me, Novell Netware version 5.x, SCO Open Server 5, and Linux. This chapter describes the installation of these drivers. In most cases, you will receive the [...]

  • Página 19

    19 Chapter 3—Driver Installation - Windows 2000 3. Insert the ISI Family CD-ROM into the CD-ROM drive (if drivers have been downloaded from the MultiTech web site, they will typically be on diskette; in that case, insert diskette into floppy drive). 4. Windows 2000 will detect the ISI5634PCI card. The Found New Hardware Wizard- Welcome screen wil[...]

  • Página 20

    20 ISI5634PCI/4/8 Quick Start Guide A second sequence of installation wizard screens appears. This sequence of screens deals with the setting up of ISI ports. The first screen in this sequence is the Found New Hardware Wizard -- Welcome screen. The Found New Hardware -- MultiTech ISI Port screen will appear once for each modem on the ISI5634P[...]

  • Página 21

    21 Chapter 3—Driver Installation - Windows 2000 14. A completion screen will appear. It will indicate that the first MultiTech ISI Port has been set up successfully. Click Finish . Notice that the auto-detection facility of Windows 2000 will repeat the ISI Port installation sequence 3 more times for ISI5634PCI-4, or 7 more times for I[...]

  • Página 22

    22 ISI5634PCI/4/8 Quick Start Guide Windows 2000: Installing Modems to COM Ports Pre-Requisite: Installation of Windows 2000 driver software must be completed before you can install the modems of the ISI5634PCI card. 1. Go to Start | Settings | Control Panel | Phone and Modem Options . 2. The Location Information screen appears. Enter the appropria[...]

  • Página 23

    23 Chapter 3—Driver Installation - Windows 2000 11. Screens denoting the installation of modems to specific COM ports will appear for each modem installed. 12. A completion screen will appear. C lick Finish .[...]

  • Página 24

    24 ISI5634PCI/4/8 Quick Start Guide 13. The Phone and Modems Options screen ( Modems tab) will re- appear and display the modems that have just been assigned to COM ports. Installation of modems to COM ports in Windows 2000 is now complete.[...]

  • Página 25

    25 Chapter 3—Driver Installation - Windows 2000 Windows 2000: Removing ISI5634PCI Driver 1. Go to Start | Settings | Control Panel . 2. Click on Add/Remove Hardware . Click Next . 3. Click on Uninstall/Unplug a device and click Next . 4. In the subsequent screen, click on Uninstall a device and click Next . 5. At the Add/Remove Hardwa[...]

  • Página 26

    26 ISI5634PCI/4/8 Quick Start Guide Windows 2000: Installing ISI Management Software (server OSs only) If you are using a Windows 2000 Server operating system ("Server" or "Advanced Server"), you must decide whether you want to use the MultiTech ISI Management Software in conjunction with your ISI5634PCI card. The ISI Management[...]

  • Página 27

    27 Chapter 3—Driver Installation - Windows NT Windows NT: Driver Installation The following procedure describes how to install the ISI5634PCI in a system operating Microsoft Windows NT 4.0 for use with Remote Access Service (RAS) server and other communications/fax server type applications. 1. Ensure that your ISI5634PCI card has been installed a[...]

  • Página 28

    28 ISI5634PCI/4/8 Quick Start Guide 5. The Select Network Adapter dialog box appears. Click Have Disk . 6. The Insert Disk dialog box appears. Type in or browse for the path (file directory location) of the Windows NT driver (for example, E:servcarddriverswinntsetup.exe). C lick OK . 7. The Select OEM Option dialog box appears. Click OK . The d[...]

  • Página 29

    29 Chapter 3—Driver Installation - Windows NT 10. The ISI Cards dialog box appears again showing the port resource allocation that has just been made. To add additional ISI5634PCI cards, click Add and repeat step 9. After the last ISI card has been added, click Close in the ISI Cards dialog box. 11. The Multi-Tech 8-port PCI Card appears in the N[...]

  • Página 30

    30 ISI5634PCI/4/8 Quick Start Guide 5. Select ports for modem use.  For the ISI5634PCI-4, you should have reserved four ports during driver installation. Highlight four ports in the list.  For the ISI5634PCI-8, you should have reserved 8 ports during driver installation. Highlight eight ports in the list. Click Next . The modems will be insta[...]

  • Página 31

    31 Chapter 3—Driver Installation - Windows NT Networking. Click Yes . 9. The Remote Access Setup dialog box appears. Click Add . 10. Each COM port appears in a separate Add RAS Device dialog box. To add the highlighted device, click OK . 11. The Remote Access Setup dialog box displays again. Repeat steps 9 and 10 until all modems are added. 12. W[...]

  • Página 32

    32 ISI5634PCI/4/8 Quick Start Guide Windows NT: Removing ISI5634PCI Driver 1. Click Start , Settings , Control Panel , and then double-click Network . 2. The Network dialog box appears. Click the Adapters tab. 3. Select Multi-Tech 4, or 8-port ISI Card, and then click Remove . 4. To complete an uninstall, reboot your computer.[...]

  • Página 33

    33 Chapter 3—Driver Installation - Windows 95/98/Me Windows 95/98/Me: Driver Installation 1. Ensure that your ISI5634PCI card has been installed according to the Hardware Installation Procedures in Chapter 2. 2. Turn on the PC and start Windows 95/98/Me. 3. Windows will autodetect the ISI5634PCI card. When the Add New Hardware Wizard screen appea[...]

  • Página 34

    34 ISI5634PCI/4/8 Quick Start Guide 9. A completion screen appears. 10. When prompted to restart your computer, click Yes and click OK . 11. During the re-start process, Windows 95/98/Me will detect the ISI5634PCI card. The Add New Hardware Wizard screen will appear. Click Next . 12. The next screen asks, What do you want Windows to do? Click on Se[...]

  • Página 35

    35 Chapter 3—Driver Installation - Windows 95/98/Me Windows 95/98/Me: Installing Modems to COM Ports 1. Click Start , Settings , Control Panel , and then double-click the Modems icon. In the General tab, click Add . 2. The Install New Modem dialog box will appear. Check the box marked "Don't detect my modem; I will select it from a list[...]

  • Página 36

    36 ISI5634PCI/4/8 Quick Start Guide For the ISI5634PCI-4, select four COM ports (COM6 through COM9 are shown in this example). For the ISI5634PCI-8, select eight COM ports. Click Next . The modems will be installed to the designated COM ports. 5. When installing the first ISI modem, the Location Information screen will appear (it does not appear wh[...]

  • Página 37

    37 Chapter 3—Driver Installation - Windows 95/98/Me Windows 95/98/Me: Removing ISI5634PCI Driver 1. Click Settings , Control Panel , and then double-click Add/ Remove Programs . 2. From the list box, select MultiTech ISI Driver Device . 3. Click Add/Remove and follow screen instructions.[...]

  • Página 38

    38 ISI5634PCI/4/8 Quick Start Guide NetWare Driver Installation Multi-Tech Systems provides AIO drivers for the ISI5634PCI cards, so they can function with Novell compatible asynchronous applications (e.g., NetWare Connect). The AIO driver is simply an NLM (NetWare Loadable Module) that runs on the file server. Drivers must be loaded on the file se[...]

  • Página 39

    39 Chapter 3—Driver Installation - Novell To install the ISI card scripts, copy aiomdms.mdc to f:systemaiodirectory . Click Yes to overwrite the existing aiomdms.mdc file. Configuring Ports for NetWare Connect When the driver is installed, it will allocate consecutive ports for the ISI card as follows:  8 consecutive ports for the ISI5634PC[...]

  • Página 40

    40 ISI5634PCI/4/8 Quick Start Guide SCO Open Server 5 Driver Installation The ISI driver for SCO Open Server 5 is shipped on ISI Family CD-ROM (FAT file system) and can also be downloaded from the Multi-Tech web site. In both cases, the driver files are compressed (tarred). Users installing from the CD-ROM should begin at To install from C[...]

  • Página 41

    41 Chapter 3—Driver Installation - SCO Open Server 5 # cp sco50x.tar /isi 3. Untar this file and put its contents into the temporary directory. # cd /isi # tar xvf sco50x.tar 4. Copy the untarred (inflated or non-compressed) files to a floppy disk # cd /isi/unifiedinstimg301 #scosh - Select Manager . - Select Archive . - Select Create . - Press s[...]

  • Página 42

    42 ISI5634PCI/4/8 Quick Start Guide To install driver from floppy disk (Users starting with the untarred SCO5 driver on a floppy disk can begin the installation here). 1. Run the custom utility. 2. Select Software . 3. Select Install New . 4. Highlight driver file from local host and select Continue . 5. Select as the Media Device Floppy Disk Dr[...]

  • Página 43

    43 Chapter 3—Driver Installation - SCO Open Server 5 MultiTech Installation Script The Multi-Tech Installation Script for SCO Open Server 5 systems requests information about how many boards you want to install, designations for communication ports and printer ports, and how many pseudo devices you want to create for Multi_View utility. Based on [...]

  • Página 44

    44 ISI5634PCI/4/8 Quick Start Guide specify 4 devices for each ISI5634PCI-4 card installed. For example, if the computer contains three ISI5634PCI-8 cards, you would enter 24 . 3. This text appears on the screen and relates to the /dev directory. This script also creates the devices in your system to communicate with the ports of ISICOM. The [...]

  • Página 45

    45 Chapter 3—Driver Installation - SCO Open Server 5 Device basename selected: _________________ b. After you select a device basename, you are prompted for a printer base name. This prefix identifies each port that supports a terminal with a printer attached to its auxiliary port (for transparent printing). Specify a unique printer base name (pr[...]

  • Página 46

    46 ISI5634PCI/4/8 Quick Start Guide OR Type init 6 and press ENTER . Driver installation for the ISI5634PCI card now is complete. Activating Ports in SCO Open Server 5 SCO Open Server 5 provides a device database that monitors the activity of serial ports through which users can log onto the host. If your ISI ports are used by terminals (e.g., to a[...]

  • Página 47

    47 Chapter 3—Driver Installation - SCO Open Server 5 Note: Only one of the options (e.g., modem control or local terminal access) should be enabled for any port at one time. For example, you cannot enable ttyl1a and then enable ttyl1A . To change the status of a port, disable the current status ( disable ttyl1a ) and then enable it for the desire[...]

  • Página 48

    48 ISI5634PCI/4/8 Quick Start Guide Linux Driver for ISI5634PCI-4/8 This is the standard installation procedure for Linux and is applicable to all Linux operating systems of the correct kernel level (2.0, 2.2, or 2.4). The next major section of this manual, RedHat Linux 6.2/7.0 RPM Drivers for ISI Server Cards (PCI bus only) , is an alternative ins[...]

  • Página 49

    49 Chapter 3—Driver Installation - Linux 3. List the files on the CD-ROM and locate the directory for the kernel in use (2.0 or 2.2/2.4), using this command ls 4. Untar the appropriate Linux driver using this command: > tar vxf {filename} /tmp At this writing, the filename will be either L300_20X.TAR or L305_22X_24X.TAR. LINUX: Copying and unt[...]

  • Página 50

    50 ISI5634PCI/4/8 Quick Start Guide LINUX: Driver installation and loading Execute the 'Install' script to build the driver and to copy the driver and firmware files to the required folder. > cd /isi > . /Install For ISI cards with the ISA bus, the installation script requires the user to type in the I/O address and the IRQ to be us[...]

  • Página 51

    51 Chapter 3—Driver Installation - Linux LINUX: Setting the baud rate The 'stty' utility can be used to set the baud rate of a particular port. For example, to set the baud rate of the first port on the first card (ttyM1a) to 38400 bps, execute ' stty 38400 < /dev/ttyM1a '. The current baud rate can be viewed by executing &[...]

  • Página 52

    52 ISI5634PCI/4/8 Quick Start Guide For the ISI5634PCI-4, it uses the following: - /dev/ttyM1a TO /dev/ttyM1d for the first card - /dev/ttyM2a TO /dev/ttyM2d for the second card - /dev/ttyM3a TO /dev/ttyM3d for the third card - /dev/ttyM4a TO /dev/ttyM4d for the fourth card For the ISI5634PCI-8, it uses the following: - /dev/ttyM1a TO /dev/ttyM1h f[...]

  • Página 53

    53 Chapter 3—Driver Installation - Linux LINUX -- PPP setup: The 'PPP-HOWTO' (a document that is available as a part of the 'HOWTO' documentation on most of the distributions under /usr/doc/ HOWTO) explains in detail the procedure for configuring a Linux machine as a PPP server. This information is also available at http://www[...]

  • Página 54

    54 ISI5634PCI/4/8 Quick Start Guide Removing the ISI Driver (Linux) 1. T ype cd /usr/local . Press ENTER. 2. T ype rm -r ISICOM . Press ENTER. 3. This will remove driver for all ISI5634PCI cards in that Linux server . 4. Remove the isictl file by typing  rm isictl  in the /dev directory . 5. Remove all devices that start with ttyM1x, ttyM2x, [...]

  • Página 55

    55 Chapter 3—Driver Installation - RedHat Linux RedHat Linux 6.2/7.0 RPM Drivers for ISI5634PCI-4/8 Server Cards This installation procedure applies only to RedHat Linux versions 6.2 and 7.0. The standard ISI5634PCI Linux installation procedure (Linux Driver for Multi-Tech ISI Server Cards (for PCI and ISA busses)) can still be used for any[...]

  • Página 56

    56 ISI5634PCI/4/8 Quick Start Guide For RPM version 6.2, issue the command ' mcopy a:isicom-1.1-3.src.rpm <destination folder> ' to copy the isicom-1.1-3.src.rpm ( or current driver name) file to the destination folder. For RPM version 7.0, issue the command ' mcopy a:isicom-1.2-3.src.rpm <destination folder> ' to co[...]

  • Página 57

    57 Chapter 3—Driver Installation - RedHat Linux - Run  rpm -i /isi/isicom-1.1-3.src.rpm . - Run  rpm -ba /usr/src/redhat/SPECS/isicom- smp.spec . - Run  rpm -ihv /usr/src/redhat/RPMS/i386/isicom- 1.1-3.i386.rpm  - Reboot the system, either using the command  init 6 <ENTER> or your favorite method. 5b. For RPM version[...]

  • Página 58

    58 ISI5634PCI/4/8 Quick Start Guide LINUX-RPM: TTY Devices Created by the Drivers Device files corresponding to ports on the ISI card are created in the /dev folder. Use ttyMxy for normal ports. Normal ports ( ttyM ) are configured for dial-in connections. In these expressions ( ttyMxy ), the letter x is the card number (1- 4), and y is the port de[...]

  • Página 59

    59 Chapter 3—Driver Installation - RedHat Linux LINUX-RPM -- Dial-in configuration: To configure a particular port for dial-in, utilities like 'mgetty' need to be installed on the system. If, for example, the port /dev/ttyM2c needs to be configured for a remote-access dial-in connection, an entry of the form ' M2c:12345:respawn:/sb[...]

  • Página 60

    60 ISI5634PCI/4/8 Quick Start Guide Comm Software Using AT Commands You must have communications software installed in your computer to use the Multi-Tech modems on the ISI5634PCI card. If you want to use communications software that is already installed, you should reconfigure it for your new modem. Otherwise, install the data and fax communicatio[...]

  • Página 61

    61 Chapter 3—Driver Installation - Comm Software 5. Select the port where the modem is connected (normally starts at COM5). 6. Select your serial port speed and label it maximum speed , DTE bps , or baud rate .  If you use data compression, set your serial port baud rate to four times the modems maximum transmission speed or faster. However[...]

  • Página 62

    62 ISI5634PCI/4/8 Quick Start Guide[...]

  • Página 63

    Chapter 4—W arranty , Service, and T ech Support[...]

  • Página 64

    64 ISI5634PCI/4/8 Quick Start Guide Limited Warranty Multi-Tech Systems, Inc. ( MTS ) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND AL[...]

  • Página 65

    65 Chapter 4—Warranty, Service, and Tech Support[...]

  • Página 66

    82092804[...]