Multi-Tech Systems MT5634ZPX-PCI-U manual

MultiModem ® ZPX MT5634ZPX-PCI-U/NV MT5634ZPX-PCI-V92/NV MT5634ZPX-PCI/NV Internal Data / Super G3 F ax Modem User Guide[...]

MultiModemZPX User Guide MultiModemZPX User Guide MT5634ZPX-PCI-U, MT5634ZPX-PCI-U-NV, MT5634ZPX-PCI, 5634ZPX-PCI-NV, MT5634ZPX-PCI- V92, 5634ZPX-PCI-V92-NV P/N MTS000197D Revision D Copyright © 2003-09 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior ex- pressed written pe[...]

Contents MultiModemZPX User Guide iii Contents Chapter 1 - Introduction ......................................................................................... 5 Product Description ........................................................................................................ 5 Chapter 2 - Installation ..................................[...]

MultiModemZPX User Guide iv Introduction ................................................................................................................... 30 Upgrade Overview ........................................................................................................ 30 Step 1: Identify the Modem Firmware .............................[...]

1 Introduction 5 MultiModemZPX User Guide C C C C C hapter hapter hapter hapter hapter 1 - Int 1 - Int 1 - Int 1 - Int 1 - Int r r r r r oduct oduct oduct oduct oduct i i i i i o o o o o n n n n n Congratulations on your purchase of the MultiModemZPX. You have acquired one of the finest internal data/fax modems available today from one of the world[...]

2 Installation 6 MultiModemZPX User Guide C C C C C hapter hapter hapter hapter hapter 2 - Inst 2 - Inst 2 - Inst 2 - Inst 2 - Inst al al al al al la la la la la t t t t t i i i i i o o o o o n n n n n What Y ou Will Need Before starting, please make sure you have everything you need: W e supply • An MT5634ZPX-PCI data/fax modem • An RJ-11 tele[...]

2 Installation 7 MultiModemZPX User Guide Step 1: Install the MultiModemZPX in y our Computer Figure 2-1. The MultiModemZPX. Installing the MultiModemZPX requires you to open your computer. Please consult your computer manual in addition to the following instructions. 1. Turn off the computer and unplug it. Failure to do so may result in damage to [...]

2 Installation 8 MultiModemZPX User Guide Step 2: Make the External Connections Now connect the MultiModemZPX to the telephone line and, optionally, to your telephone. For voice mail or speakerphone use, you can also connect it to a microphone and an external speaker, headphone, or sound card. The microphone can be used for recording answering mach[...]

2 Installation 9 MultiModemZPX User Guide Sound Card and Speaker Connections (If you have the Voice Option) For voice mail or speakerphone applications, use a 3.58mm (9/64-inch) plug male-to-male stereo patch cord to connect the LINE OUT jack on the modem to the LINE IN jack on your sound card. If your sound card does not have a LINE IN jack, use i[...]

2 Installation 10 MultiModemZPX User Guide Verifying the Windows 98/Me Configuration Windows assigns an interrupt request (IRQ) number for your modem. Because the number of IRQs is limited, a computer with several accessories may not have an available IRQ for your new modem. In that case, you may have to decide which of your other accessories you c[...]

2 Installation 11 MultiModemZPX User Guide Installing the Modem Driver in Windows NT 4.0 Before you begin a Windows NT installation, make sure Windows NT Service Pack 3 or n ewer is installed on the computer. Also, to add and remove devices you must be logged on with Administrator privileges. 1. After installing the MultiModemZPX modem into your co[...]

2 Installation 12 MultiModemZPX User Guide Verifying the Windows 2000 Configuration To verify your modem adapter configuration in Windows 2000: 1. Click Start | Settings | Control Panel . Double-click Phone and Modem Properties . 2. In the Phone and Modem Properties dialog box, click the Modems tab. 3. In the Modem tab, select Multi-Tech Systems MT[...]

2 Installation 13 MultiModemZPX User Guide Step 4: Configure the Modem for Y our Country Before you use your modem, you must configure it for the country in which it will be used. You must also do this if you move the modem to another country after it has been configured for the first country. You can use one of two configuration methods: the Globa[...]

2 Installation 14 MultiModemZPX User Guide Step 5: Install PhoneT ools You can use PhoneTools to setup the operation of your modem. Multi-Tech includes this data communications software program on the product CD shipped with your modem. In general, the modem will work with most data communications software programs. Data communications software giv[...]

3 Remote Configuration 15 MultiModemZPX User Guide C C C C C hapter hapter hapter hapter hapter 3 - R 3 - R 3 - R 3 - R 3 - R emote C emote C emote C emote C emote C o o o o o nf nf nf nf nf ig ig ig ig ig ur ur ur ur ur a a a a a t t t t t i i i i i o o o o o n n n n n Remote configuration is a network management tool that allows you to configure [...]

3 Remote Configuration 16 MultiModemZPX User Guide T o Change the Remote Escape Character To further improve security, you can change a remote modem’s remote configuration escape character either locally or remotely. The remote configuration escape character is stored in register S9 . The factory default is 37, which is the ASCII code for the per[...]

4 Troubleshooting 17 MultiModemZPX User Guide C C C C C hapter hapter hapter hapter hapter 4 - 4 - 4 - 4 - 4 - Tr Tr Tr Tr Tr oub oub oub oub oub leshoot leshoot leshoot leshoot leshoot ing ing ing ing ing Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience d[...]

4 Troubleshooting 18 MultiModemZPX User Guide other devices installed on your computer. Resources are assigned at power-up by the computer’s BIOS. If the resources assigned to the MultiModemZPX-PCI conflict with the resources of another device, the resources of the second device have to be changed. Select the port the conflicting device is on and[...]

4 Troubleshooting 19 MultiModemZPX User Guide To change the dial prefix in Windows HyperTerminal, select Connect from the Call menu, click Dialing Properties , and type 9 in the local and long distance boxes. • If the modem reports NO ANSWER , the other system has failed to go off-hook, or you might have dialed a wrong number. Check the number. ?[...]

4 Troubleshooting 20 MultiModemZPX User Guide The Modem Cannot Connect When Answering • Autoanswer might be disabled. Turn on autoanswer in your communications program or send the command ATS0=1 ( ATS0=2 if you have Caller ID service) to your modem in terminal mode. • The application should supply DTR. The default DTR Control command ( &D2 [...]

4 Troubleshooting 21 MultiModemZPX User Guide There Are Garbage Characters on the Monitor • Your computer and the remote computer might be set to different word lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7-E-1, or vice-versa, using your communication software. • You might be experiencing line noise. Enable [...]

4 Troubleshooting 22 MultiModemZPX User Guide Loopbac k T est 1. Connect a microphone and speaker to the MultiModemZPX. To avoid feedback, make sure the microphone and speaker are well separated; better yet, use a headphone instead of a speaker. 2. Select Start , point to Programs , point to Accessories , and click HyperTerminal . 3. Click Cancel i[...]

A Regulatory Compliance 23 MultiModemZPX User Guide Appendix Appendix Appendix Appendix Appendix A A A A A - R - R - R - R - R eg eg eg eg eg ula ula ula ula ula to to to to to r r r r r y y y y y C C C C C o o o o o mp mp mp mp mp lianc lianc lianc lianc lianc e e e e e FCC P ar t 68 T elecom 1. This equipment complies with part 68 of the Federal [...]

A Regulatory Compliance 24 MultiModemZPX User Guide FCC P ar t 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses[...]

A Regulatory Compliance 25 MultiModemZPX User Guide Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject onl[...]

A Regulatory Compliance 26 MultiModemZPX User Guide EMC, Safety , and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: • Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility[...]

A Regulatory Compliance 27 MultiModemZPX User Guide 7. Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s Specifications: For repeat calls to the [...]

B Technical Specification 28 MultiModemZPX User Guide Appendix Appendix Appendix Appendix Appendix B - B - B - B - B - T T T T T e e e e e c c c c c hni hni hni hni hni c c c c c al Spe al Spe al Spe al Spe al Spe cif cif cif cif cif i i i i i c c c c c a a a a a t t t t t i i i i i o o o o o ns ns ns ns ns The MultiModemZPX modem meets the followi[...]

B Technical Specification 29 MultiModemZPX User Guide Frequency Stability ±0.01% Receiver Sensitivity -43 dBm under worst-case conditions AGC Dynamic Range 43 dB Bus Type PCI 2.1 Connectors Two RJ-11 phone jacks, one microphone jack, and one speaker jack Cables One RJ-11 phone cable Note: Any cables connected to the computer should be shielded to [...]

C Upgrading the Modem 30 MultiModemZPX User Guide Appendix Appendix Appendix Appendix Appendix C - Upg C - Upg C - Upg C - Upg C - Upg r r r r r a a a a a ding t ding t ding t ding t ding t he Mod he Mod he Mod he Mod he Mod em em em em em Introduction Your modem is controlled by semi-permanent software, called firmware , which is stored in flash m[...]

C Upgrading the Modem 31 MultiModemZPX User Guide Step 2: Identify the Current Firmware V ersion Identify the current version of your modem’s firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it. 1 . Using your favorite Web browser, go to http://www.multitech.com/SUPPORT/ MultiModemZPX[...]

C Upgrading the Modem 32 MultiModemZPX User Guide 2. In the program’s terminal window, type AT&V and press E NTER to list your modem’s current parameters. 3. Record your parameters by saving the screens and sending them to your printer. 4. Type AT&W1Z and press E NTER to clear your stored parameters and reset your modem to factory defau[...]

D Installing Under Linux 33 MultiModemZPX User Guide Appendix Appendix Appendix Appendix Appendix D - Inst D - Inst D - Inst D - Inst D - Inst al al al al al ling Und ling Und ling Und ling Und ling Und er er er er er Linux Linux Linux Linux Linux Introduction This appendix explains how to install a modem on a computer operating under the Red Hat L[...]

D Installing Under Linux 34 MultiModemZPX User Guide Note: The preceding example places the modem on COM3. Your IRQ and port may vary. Substitute the IRQ and port values in the example with the values for your computer as listed in the results of the command issued in step 3. To set Linux to configure the modem at boot-up, use an editor such as “[...]

D Installing Under Linux 35 MultiModemZPX User Guide Calling the ISP 1. On the Task Bar at the bottom of the screen, select the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer . 4. Select the connection name you entered in step 5 of the previous section. 5. Click OK . Ans wering Calls To use the system for answering calls[...]

E Installing Under SCO OpenServer 36 MultiModemZPX User Guide Appendix Appendix Appendix Appendix Appendix E - Inst E - Inst E - Inst E - Inst E - Inst al al al al al ling Und ling Und ling Und ling Und ling Und er er er er er SC SC SC SC SC O OpenSer O OpenSer O OpenSer O OpenSer O OpenSer v v v v v er er er er er Introduction This appendix explai[...]

Index 37 MultiModemZPX User Guide A A A A A A T commands &D 16 &Q 16 &W 1 1, 12 O 1 1, 12 autoanswer 16 C C C C C call waiting 15 Caller ID 1, 16, 17 Canadian regulations 21–23 COM Port assignment 5 communication programs 13 compression, data 16 configuring for your country 9 country configuration 9 D D D D D data compression 16 drive[...]