Mustek PP7000-II manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Mustek PP7000-II. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Mustek PP7000-II o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Mustek PP7000-II se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Mustek PP7000-II, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Mustek PP7000-II debe contener:
- información acerca de las especificaciones técnicas del dispositivo Mustek PP7000-II
- nombre de fabricante y año de fabricación del dispositivo Mustek PP7000-II
- condiciones de uso, configuración y mantenimiento del dispositivo Mustek PP7000-II
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Mustek PP7000-II no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Mustek PP7000-II y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Mustek en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Mustek PP7000-II, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Mustek PP7000-II, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Mustek PP7000-II. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Aura Series (PP7000 / PP7000-II) Thermal Printer User's Guide Rev.: A1 IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3-4, 3-5 and Warranty Limit in the user’s Manual.)[...]

  • Página 2

    Federal Communications Commission Radio Frequency Interference Statement This equipm ent has been teste d and found to c omply with the l imits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to pr ovide reasona b le protection agai n st harmful interfere nce when the equi pment is operated in a commer[...]

  • Página 3

    Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1 UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 2 OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 4

    PRINT HEAD CLEANING . . . . . . . . . . . . . . . . . 3 -- 1 TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . . 3 -- 2 General problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Printing problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Paper jam problems . . . . . . . . . . . . . . . . . . . 3 -- 4 Auto cutter problems . . . .[...]

  • Página 5

    I. GETTING ST ARTED A. CONGRATULATION You have made a very wise decision by purchasing the easy loading ; low noise ; high resolution ; light w eight ; high reliability thermal printer Aura (PP7000 & PP7000-II) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale, kitchen & kiosk application. [...]

  • Página 6

    reminder function to persons around. It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment. This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor. The PP7000-II is the enhanced model from PP7000 for higher [...]

  • Página 7

    a Power adaptor + power cord (depend on country type ordered). b Power supply cable (when no power adaptor ordered) w0.0009 l30.0823 19 10.98 0 0 10.98 88.248 16463.8Tc 0.08( )Tis used toppl[...]

  • Página 8

    Front View Rear View Parallel Connector Power Switch Serial Connector Power Connector Peripheral Connector Frame Ground Bottom View Screws Setup Window Window Plate Screw F. INDICATORS • Power LED: green • Error LED: red • Paper Out LED: red 1 - 4[...]

  • Página 9

    G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put t he printer under direct sunlight or near a heater. • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation). • Since the p[...]

  • Página 10

    H. USEFUL TIPS • Do not touch the areas around the print head and mot[...]

  • Página 11

    II. QUICK ST ART-UP A. LOADING PAPER 1. Desk top application 1. Slide the hood lock toward the front of the printer to release the hood. 2. Raise the released hood wide open manually. 3. Drop the thermal paper roll inside the printer in the orienta tion as shown in the picture. 4. Close the hood back leaving the tail of the paper roll coming out of[...]

  • Página 12

    2. When to replace paper Whenever the printer gives paper out signal or a red line appears on the thermal paper, it is the proper timing for replacing the paper. Do not wait till the prin t engine is dragging the paper roll at the very end. Remove the leftover and replace a new paper roll as illustrated above to prevent excessive paper dust in the [...]

  • Página 13

    window the switch positions both 1, and 2 to ON leaving the rest unchanged as factory default setting . 3. Peripheral connection The peripheral controller is a RJ11 jack near the serial connector. With use of Posiflex cash drawer cable 20863018001 (CCBLA-180-1) come with cash drawer, this port can control a Posiflex cash drawer CR3100 or CR3200 or [...]

  • Página 14

    sure that the type of power cord an d the voltage requirement of the power adaptor meet the lo cal power conditions. Now the printer is ready for power on. 6. Self test Press and hold down the feed button while turning the on / off switch on. The printer will then perform a self test. A sam ple slip of self test result is printed below. Please note[...]

  • Página 15

    moment, a font table will be printed in text m ode again. To exit the test printing, please turn the printer off and on again. C. SPECIAL ADJUSTMENTS 1. Paper near end senso r The near end sensor for paper roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes. Please refer to the picture at right from ins[...]

  • Página 16

    extremely light bobbin, easily causing the paper roll to go off position when paper feeding with low rema ining paper. In this case, the paper near end sensor may function abnormally and it would be a good solution to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal. 3. S[...]

  • Página 17

    III. MAINTENANCE GUIDES A. MAINTENANCE GUIDE LINES • Always turn off and disconnect power before opening the cover. • The areas around the print head and motor become very hot during and just after printing, do not touch them. • When handling the interior of the thermal printer, please pay attention not to be hurt by any sharp edge of the met[...]

  • Página 18

    Before putting back the paper roll for printing, alcohol solvent must be dried completely. D. TROUBLE SHOOTING This section gives solutions to some printer problems you may have. 1. General Problems No LED lights up on control panel when switched on – Make sure that the power supply cables are correctly plugged into the printer, the power adaptor[...]

  • Página 19

    If there is no paper jam and the print head is not overheated, turn off the printer and wait for ha lf a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly. If the[...]

  • Página 20

    speed by adjusting an internal sw itch describe in last chapter o f the manual. 3. Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by re leasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly. Then turn on the printer for operation. If th[...]

  • Página 21

    it back to position when finish. The lock up of the print hood can then be released after this problem solved. Please use manual cutter as temporary alternative mea sure once the auto cutter malfunctioned. Turn the wheel downward till a hole in the plastic gear appears in this window Lift transparent protective foil Open Cutter Cover when hood lock[...]

  • Página 22

    [...]

  • Página 23

    IV. SPECIFICA TIONS A. PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 64 mm Thermal head configuration 512 dots / line PP7000 Text mode: 80 mm / sec Page mode: 150 mm / sec Printing speed PP7000-II High speed mode: 180 mm /sec. Power saving mode: 120 mm / sec Paper feed method Friction auto-fee[...]

  • Página 24

    C. POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC ~ 250 V AC INPUT FREQUENCY 50 ~ 60 HZ INPUT CURRENT 1.5 A MAX. @ 115 V AC OUTPUT VOLTAGE + 24 V DC OUTPUT POWER 60 W STATIC LOAD 0 A ~ 2.5 A OUTPUT REGULATION + / - 5 % MTBF 30,000 HRS EMI STANDARDS VDE – B, FCC – B, VCCI – B 4 - 2[...]

  • Página 25

    V. TECHNICAL INFORMA TION A. INTERFACES 1. Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100. Using the cable 20863018001 (CCBLA-180-1) delivered with the cash drawer, the Aura series can [...]

  • Página 26

    B. SETUP WINDOW On bottom cover of the Aura ser ies thermal printer, there is screwed a metal plate for setup window. In this window, there is a 8 position DIP switch for printer setup. Please use proper tool to change the switch setting when necessary. The switch position counting starts from the nearest edge of printer. The ON direction points to[...]

  • Página 27

    Switch position 4 defines the handshaking method in serial interface. When it is set to ON, the printer transmits an “XOFF” for busy and sends an “XON” for not bus y. When it is set to OFF, the printer signifies the busy status over hardware signals that can be detected by the host as “DSR” or “CTS”. W hen parallel interface is used[...]

  • Página 28

    C. INTERNAL SWITCH There is an extra internal 4 position DIP switch in PP7000- II for more technical settings. To access these setup, please first turn off the printer power and disconnect every cable from the printer. Remove 4 screws from bottom of printer and rem ove the plastic bottom cover with the power switch pressed. The 4 position DIP switc[...]

  • Página 29

    D. SOFTWARE COMMANDS The Aura thermal printer suppor ts all commands applicable to Epson printer TM-T88II. The only difference is the smoothening command in enlarged text fonts. Please visit our web site http://www.posiflex.com.tw , http://www.posiflextw.com , http://www.posiflexuk.com or http://www.posiflexusa.com for detail description of the sup[...]

  • Página 30

    ESC ‘p’ m n1 n2: Kitchen bell drive command (m = ‘0’, 0 ≦ n1 ≦ n2 ≦ 255) Hexadecimal codes are: 1B 70 m n1 n2 This command can be used to drive a kitchen bell purchased from Posiflex when this printer is used as a kitchen printer and the environment could be so noisy that the beeper for reminding the kitchen staff of the printing can [...]

  • Página 31

    E. CHARACTER CODE PAGES Aura series printer supports a ll code pages and international character sets applicable to Epson printer TM-T88. They are: Page 0 (PC437: USA / Standard Europe) Page 1 (Katakana) Page 2 (PC850: Multilingual) Page 3 (PC860: Portuguese) Page 4 (PC863: Canadian-French) Page 5 (PC865: Nordic) Page 17 (PC866: Cyrillic #2) Page 1[...]