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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones NetComm IP DSLAM. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica NetComm IP DSLAM o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual NetComm IP DSLAM se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales NetComm IP DSLAM, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones NetComm IP DSLAM debe contener:
- información acerca de las especificaciones técnicas del dispositivo NetComm IP DSLAM
- nombre de fabricante y año de fabricación del dispositivo NetComm IP DSLAM
- condiciones de uso, configuración y mantenimiento del dispositivo NetComm IP DSLAM
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de NetComm IP DSLAM no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de NetComm IP DSLAM y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico NetComm en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de NetComm IP DSLAM, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo NetComm IP DSLAM, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual NetComm IP DSLAM. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
Management User Guide IP DSLAM[...]
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NetComm NCT240 Management Guide Release 1.0 T able of Content 1. INTR ODUCTION .............................................................................................................................. 5 1.1 F EA TURES ...............................................................................................................................[...]
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NetComm NCT240 Management Guide Release 1.0 2.3.2 Ethernet Port Settin g ............................................................................................................. 22 2.3.3 MAC management ................................................................................................................. 23 2.3.4 IGMP snooping ......[...]
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NetComm NCT240 Management Guide Release 1.0 Server ............................................................................................................................... ............... 42 Syslog ............................................................................................................................... ............... 4[...]
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NetComm NCT240 Management Guide Release 1.0 CONFIG: ............................................................................................................................... ............. 62 Save ............................................................................................................................... ................. 63[...]
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NetComm NCT240 Management Guide Release 1.0 1. Introduction This document is intende d for First Office Acceptance test pl an for NetComm’ s ADSL2+ Broadband Access Switch solution (BAS) . The Netc omm NCT240 Broadband Access Switc h contains 24 ADSL2/2+ circuits to deliver high-speed data, video and voice service over traditional twisted coppe r[...]
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NetComm NCT240 Management Guide Release 1.0 T h e N CT 2 4 0 Ac ce s s s y st e m c on ta in s 2 4 A D S L2 /2 + c ir cu it s t o d el i v e r hi gh - s p ee d d a t a s er v i c e over twisted copper pa irs using indust ry standard Discrete Multi-Tone (DMT) line co ding technology. The NCT240 complies with full-rate AD SL in accordan ce with ANSI [...]
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NetComm NCT240 Management Guide Release 1.0 1.2 Basic operating information 1.2.1 Default username and Passwor d Username: admin Password: admin 1.2.2 Default IP addresses MGMT : (Management Ethernet port ) – 192.168.1.1 UPLINKs : 192.168.0.1 1.2.3 Default profile The NetComm NCT240 comes with the following default settings for all of the ADSL po[...]
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NetComm NCT240 Management Guide Release 1.0 2. Configuring the Switch by Web Interface Log in 2.1 System 2.1.1 System Info This page displays the basic system information 8[...]
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NetComm NCT240 Management Guide Release 1.0 2.1.2 System log When you enter to the syslog page the first function visible is enable and disable, default is enabled. There are three types of syslogs , 1) Error log 2) W arning log 3) Message log Show – display the syslog Clean - The syslog can be cleaned using the syslog CLEAN option, Config – sh[...]
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NetComm NCT240 Management Guide Release 1.0 2.1.3 SNMP setup This page is for configuring the built in SNMP agent, NCT240 support SNMP V2c SNMP set c o mmunity: SNMP get co mmunity : SNMP trap c ommunity and the T rap receiver IP address 2.1.4 General setup 10[...]
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NetComm NCT240 Management Guide Release 1.0 Display and Edit General information Host Name : NCT240 Host name Location : NCT240 location Contact Person’ s Name: maintainer ’ s name Model: NCT240 model User T ime Server When Bootup: Select time service protocol during bootup. T ime Server IP Address: IP address of T ime server Current T ime: cur[...]
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Página 13
NetComm NCT240 Management Guide Release 1.0 2.1.6 Synchroniz ation with T ime server (SNTP) 2.1.7 User Management Add, delete and Modify user information 2.1.8 Log out 12[...]
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NetComm NCT240 Management Guide Release 1.0 2.1.9 Server services 2.1.10 Alarm This page is used for displaying cu rrent alarms and alarm history , Display current alarms or Alarm history , 2.1.1 1 Daisy control Please refer to the application no te on Daisy control for m ore details 13[...]
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NetComm NCT240 Management Guide Release 1.0 2.1.12 Softwar e upgrade and Configuration backup Page for setting the FT P server settings Page for selecting w hich file to upgrade Page to back the files 14[...]
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NetComm NCT240 Management Guide Release 1.0 2.2 ADSL 2.2.1 xDSL port setup Enable and Disable ADSL ports, m ap ADSL pr ofiles to each port individually , copy settings of one port to another port 2.2.1.1 Map profile 15[...]
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Página 17
NetComm NCT240 Management Guide Release 1.0 Map ADSL profile, Alarm profile, ADSL m ode (and the annex) to ADSL ports 2.2.1.2 copy Settings to other ports 2.2.1.3 PVC Map (single and Multiple PVC setup) PVC can be set to a range of ports or to Individual ports using this page. 16[...]
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NetComm NCT240 Management Guide Release 1.0 2.2.1.4 PVC show The PVC profile of an individual port or a range of ports can be displayed using this page. 2.2.1.5 PVC delete 17[...]
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NetComm NCT240 Management Guide Release 1.0 2.2.2 Multiple port xDSL set up This page is used for configuring seve ral ports with the sa me configuration: After selecting the ports, click on Apply: 18[...]
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NetComm NCT240 Management Guide Release 1.0 2.2.3 xDSL profiles 2.2.3.1 Port profile ADSL profiles can be added and deleted using this page 2.2.3.2 VC profile VC profile can be added using this page 19[...]
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NetComm NCT240 Management Guide Release 1.0 2.2.3.3 Alarm profile SET alarm profile 2.2.3.4 Map alarm profile Map the Alarm profile 20[...]
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NetComm NCT240 Management Guide Release 1.0 2.2.4 Line Diagnostic – DEL T 2.3 Switch 2.3.1 VLAN Default VLAN S tack VLAN Priority T ag mode S trip mode 21[...]
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NetComm NCT240 Management Guide Release 1.0 Forwarding method Frame types 2.3.2 Ethernet Port Setting Uplink 1 and 2 enable and disable Flow control configuration 22[...]
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NetComm NCT240 Management Guide Release 1.0 2.3.3 MAC management This page is used for setting up the MA C aging time for the L2 switch feature in NCT240 and for setting up the MAC filter , MAC aging time setting – Default is NO MAC ageing MAC filter settings, up to 20 MAC addresse s can be added to the filter list. MAC aging time settings – (i[...]
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NetComm NCT240 Management Guide Release 1.0 2.3.4 IGMP snooping This page is for co nfigu ring IGMP snoopi ng feature, IGMP snooping can be enabl ed for PVC, VLAN. IGMP sno opin g and IGMP fast leave feature can be en able d and disabled. 2.3.5 Port authentication 802.1x 802.1x configure p age 24[...]
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NetComm NCT240 Management Guide Release 1.0 802.1x monitor page: 2.3.6 Queue MAP 25[...]
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NetComm NCT240 Management Guide Release 1.0 2.3.7 DHCP relay – option 82 2.3.8 Loop test 2.4 Status 2.4.1 Channel status 26[...]
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NetComm NCT240 Management Guide Release 1.0 Display the channel status of each port Upstream and Downstream. 2.4.2 Line status Display the Line status for each line. 2.4.4 Line state This page displays the cu rrent state of the line. 27[...]
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Página 29
NetComm NCT240 Management Guide Release 1.0 2.5 IP 2.5.1 IP setup For Setting IP , Net mask and Default gateway for two 1000base uplink ports. For setting IP , Net mask and Default gate way for the Management 100base Ethernet port. 2.5.2 ARP t able Display and flush For display and Flush ARP table 28[...]
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NetComm NCT240 Management Guide Release 1.0 2.5.3 PING function For pinging any IP address for diagnostic purposes. 2.5.4 VLAN (For management ) 2.6 Performance 2.6.1 ADSL performance For 15 minutes to 1days performance data for NCT240 29[...]
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NetComm NCT240 Management Guide Release 1.0 2.7 Statistics 2.7.1 Gigabit Ethernet port counters 2.7.2 Utopia counter Port 1~8 = Utopia port 0~7 Port 9~16 = Utopia port 32~39 Port 17~24 = Utopia port 64~71 2.7.3 VCC counter 30[...]
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NetComm NCT240 Management Guide Release 1.0 2.7.4 Ether port counter 2.7.5 Vcencap counter 2.7.6 Excpetion counter 31[...]
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NetComm NCT240 Management Guide Release 1.0 2.8 Configuration 2.8.1 Configuration save SA VE the current configuration of NCT240 in to non volatile Memory 2.8.2 Restore Set the current configura tion to last saved or f actory default settings 32[...]
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NetComm NCT240 Management Guide Release 1.0 3. Configuring NCT240 by CLI Interface T o use “windows hyper terminal” to get in to CLI interface, a confi guration need to be set as the method below: GOTO – S tart > Programs > Accessories > Communications > HyperT erminal Creating a New connection Give a Name to the connection 33[...]
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NetComm NCT240 Management Guide Release 1.0 Select the comport the device is connected to - (if you are using a com puter with a built in com-port the port num ber will be COM1 or COM2 but if you are using a RS232 to USB converter the number of com-port can be any other num ber ) Set the port settings as shown in the image below 34[...]
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NetComm NCT240 Management Guide Release 1.0 After completing the initial setup, GOTO – File > Properties > settings And do the settings according to the window below . Log in Process When connected to the CLI please use the usernam e/password – admin/admin ; BAS login : admin Password: admin BAS> 35[...]
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NetComm NCT240 Management Guide Release 1.0 This chapter intr oduces the command line interface and lists the available commands. It is divided into 7 topics : 1. System:- Deal with system configuration and maintenance. 2. ADSL:- Introducing and configuring ADSL parameters. 3. S tatus :- Display the system status 4. Switch:- Deal with Switch functi[...]
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NetComm NCT240 Management Guide Release 1.0 Command format Some commands required parameter(s). The num ber of parameter required is dif ferent for each command. T o know each command’ s parameters, just type the command name. For example, to know the comm and format for XXX , you can type XXX ; the screen will show something like this: XXX <a[...]
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NetComm NCT240 Management Guide Release 1.0 SYSTEM: These are the commonly used commands that belong to the sys (system) group of commands as the figure 2. Y ou can input “help” or “?” for help. BAS/sys>help h e l p D i s p l a y c o m m a n d l i s t ? D i s p l a y c o m m a n d l i s t daisycontrol The management of daisy chain update[...]
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NetComm NCT240 Management Guide Release 1.0 Command usage : BAS0/sys>daisy The management of daisy chain. Usage: daisycontrol <show|setdevice|setta rg et|tsetslavenum|tshowslavenum> show Display the settings of daisy chain management. s e t d e v i c e S e t t h e l o c a l d e v i c e I D . s e t t a r g e t S e t t h e t a r g e t I D . [...]
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NetComm NCT240 Management Guide Release 1.0 Info This command shows general system se tting about switch name, switch location, contact person and contact phone number . Syntax: info <show | switchname | location | contact | phone> ¾ show – list all the settings of the info menu ¾ switchname – switch name ¾ location – switch location[...]
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NetComm NCT240 Management Guide Release 1.0 Command usage : BAS/sys>user Setup user information. Usage: user <add| del| list| online| passwd> add Add an account and assign it's group. d e l D e l e t e a n a c c o u n t . list List all registered users in the system online List all online users in the system passwd Set the user's[...]
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NetComm NCT240 Management Guide Release 1.0 SNMP This command is for configuring S NMP agent: Synt ax: snmp <show|getcommunity |setcommunity |trapcommunity> ¾ s h o w D i s p l a y S N M P s e t t i n g s . ¾ getcommunity Set the SNMP GetRequest community . ¾ setcommunity Set the SNMP SetRequest community . ¾ trapsetting Set the SNMP T ra[...]
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NetComm NCT240 Management Guide Release 1.0 Syslog syslog is a utility for tracking and logging all manner of system messages from the merely inform ational to the extremely critic al. Each system message sent to the syslog server has two descriptive labels associated with it th at makes the message easier to handle ¾ The first describes the funct[...]
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NetComm NCT240 Management Guide Release 1.0 Ti m e This command can display and set system’ s time. Syntax: time <show | set> ¾ show – display system time ¾ set – set system time Command usage: ¾ set time use this format hh:mm :ss ¾ NCT240 uses 24 hours format BAS/sys>time The system's current time Usage: time <show| set&[...]
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NetComm NCT240 Management Guide Release 1.0 Command usage: ¾ set date use this format yyyy:mm:dd BAS/sys>date The system's current date Usage: date <show| set> show Display the system's current date. s e t S e t t h e s y s t e m ' s d a t e . date command T imeserver This command can display and use system’ s time server[...]
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NetComm NCT240 Management Guide Release 1.0 Alarm Syntax: alarm <show> show Display the recorded system alarm. alarm show <current|his tory> Command usage: BAS0/sys>alarm The recorded system alarm . Usage: alarm <show> show Display the recorded system alarm. BAS0/sys>alarm show Usage: alarm show <current|his tory> 46[...]
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NetComm NCT240 Management Guide Release 1.0 ADSL: This chapter explains how to configur e NCT240 system’ s ADSL ports. It also covers how to configure virtual chan nels and virtual channel profiles. A profile is a table that contains a list of pre-configured ADSL settings. Each ADSL port has one profile assigned to it. Th e profile defines the la[...]
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NetComm NCT240 Management Guide Release 1.0 Command usage: BAS/adsl>enable T urn on the specified ADSL ports Usage: enable portlist (1-24) BAS/adsl>enable 1~24 (will enable all the ports) enable command Disable Syntax: disable <port> ¾ disable an ADSL port Command usage: BAS/adsl>disable T urn off the specified ADSL ports Usage: dis[...]
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NetComm NCT240 Management Guide Release 1.0 Profile Syntax: profile <show| set| delete| map> ¾ show –show an ADSL profile ¾ set – create an ADSL line profile do wnst ream max rate – downstream minim um rate ¾ delete – remove an ADSL profile ¾ map – assign a specified profile to a port and set the port's ADSL mode Command us[...]
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Página 51
NetComm NCT240 Management Guide Release 1.0 Line diagnostic Syntax: linediag <port number> ¾ Run line diagnostic on the specified port Command usage: BAS/adsl>linediag Usage: linediag Set the specified port to line diagnostics and display the result. Vcprofile Syntax: vcprofile <show| set| delete> ¾ show – show a virtual ch annel[...]
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NetComm NCT240 Management Guide Release 1.0 Alarmprofile Syntax: alarmprofile <show| set| delete| map> ¾ show – display alarm profiles and their settings ¾ set – configure an alarm profile ¾ delete – remove an alarm profile ¾ map – map specified ADSL ports to an alarm profile Command usage: BAS/adsl>alarmprofile Display ,create[...]
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Página 53
NetComm NCT240 Management Guide Release 1.0 Command usage: BAS/adsl>pvc Display , create, modify , and remove a PVC setting Usage: pvc <list|show| set| delete> list List all mapped vcprofiles for all port. s h o w D i s p l a y P V C s e t t i n g s . set Create or modify a PVC setting. delete Remove a PVC setting. pvc command Status: This[...]
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NetComm NCT240 Management Guide Release 1.0 Linestatusget This command will list the line status. Syntax: linestatusget Command usage: BAS/status>linestatusget line status get Usage: linestatusget nLine(1- 24) nDirection(0-1) linestateget command Linestateget This command will list the line states. Syntax: l inestateget Example: BAS/status>li[...]
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NetComm NCT240 Management Guide Release 1.0 SWITCH: This chapter will guide user how to configure the NCT240 switch features. h e l p D i s p l a y c o m m a n d l i s t ? D i s p l a y c o m m a n d l i s t queuemap The system's pr iority level to physical queue mapping v l a n S e t t i n g V L A N portvlan Setting port based vlan group mac [...]
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NetComm NCT240 Management Guide Release 1.0 VLAN Usage: vlan <show|portshow|basicset|advset|switchm ode|frametype> ¾ s h o w D i s p l a y V L A N s e t t i n g s . ¾ portshow Display the port(s) VLAN settings. ¾ b a s i c s e t B a s i c C onfiguration of a VLAN entry . ¾ advset Advanced Configuration of a VLAN entry . ¾ switchmode Set [...]
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NetComm NCT240 Management Guide Release 1.0 802.1x Syntax: 802_1x <show|portmode|enable|disable|porte nable|portdisable|config|timer> ¾ show - Display IEEE 802.1X settings. ¾ Enable - Enable 802.1x protocol ¾ disable - Disable 802.1x protocol ¾ portmode - Set portmode on special ports ¾ portenable - T urn on IEEE 802.1X on special ports.[...]
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NetComm NCT240 Management Guide Release 1.0 Command Usage: igmpsnoop <show|set|enable|disable|fastleave> igmpsnoop <show> igmpsnoop set <VPI(0~4095)> <VCI(0~ 65535)> <VID> <Priority> igmpsnoop <enable> T urn on IGMP snooping. igmpsnoop <disable> igmpsnoop fastleave <enable>|<disable> igmps[...]
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NetComm NCT240 Management Guide Release 1.0 Looptest Using this command you can diagnostic this device through four ways loops. Syntax: looptest <ingutopia|egutop ia|ingge0|egge0|disable> ¾ ingutopia - LoopLine Interface, UT OPIA Ingress Loop enable ¾ egutopia - LoopLine Interface, UT OPIA Egress Loop enable ¾ ingge0 - System Interface, LA[...]
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NetComm NCT240 Management Guide Release 1.0 Command usage: BAS/ip>show ixp0 ip addr: 192.168.1.1 mac addr: 00:aa:aa:aa:aa:aa gateway: 0.0.0.0 net mask: 255.255.255.0 eth0 ip addr: 192.168.0.1 mac addr: 00:05:ca:00:04:10 gateway: 0.0.0.0 net mask: 255.255.255.0 Figure 29 : show command Arp Syntax: arp <show | flush> ¾ show – displays t[...]
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NetComm NCT240 Management Guide Release 1.0 Command usage: set <ip|netmask|mac|vlan> s e t i p <device ID> <ip> s e t n e t m a s k <device ID> <netmask> s e t m a c <device ID> <MAC> s e t v l a n <enable|disable> <VID> Gateway Use this command to establish a static route between this device an[...]
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NetComm NCT240 Management Guide Release 1.0 Command usage : ping <ip> <count> STATISTICS: Use these commands to display ADSL statistics. h e l p D i s p l a y c o m m a n d l i s t ? D i s p l a y c o m m a n d l i s t a d s l D i s p l a y D S L s t a t i s t i c s e t h u t o D i s p lay UTOPIA|VCC|ETHER|GE data exit Return to upper l[...]
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NetComm NCT240 Management Guide Release 1.0 Ethuto Syntax: ethuto <utopia| v cc| ether| ge| vcen capgroup| exception> ¾ utopia –display UT OPIA port rx and tx counters ¾ vcc –display Vcc interfa ce rx and tx counters ¾ ether –display ether inte rface rx and tx counters ¾ ge – display ge port rx and tx counters ¾ vcencapgroup – [...]
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NetComm NCT240 Management Guide Release 1.0 Save This command saves all system configura tions to nonvolatile memory . Y ou must use this command to save any configura tion changes that you make, otherwise the NCT240 will ignore the changes. Save your changes after each configuration session. Syntax: save ¾ use this command to save your conf igura[...]
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NetComm NCT240 Management Guide Release 1.0 4. Troubleshooting Troubleshooting guide T rouble Possible cause Solution PWR indicator does not light up after power on. Power outlet, power cord, or internal power supply may be defective. • Check the power outlet by plugging in another device that is functioning properly. • Check the power cord wit[...]
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NetComm NCT240 Management Guide Release 1.0 Cannot ping uplink 65[...]
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NetComm NCT240 Management Guide Release 1.0 6. Glossary 10BASE-T IEEE 802.3 specification for 10 Mbps Ethernet over two pairs of Category 3, 4, or 5 UTP cable. 100BASE-TX IEEE 802.3u specification for 100 Mbps Fast Et hernet over two pairs of Category 5 UTP cable. 100BASE-FX IEEE 802.3u specification for 100 Mbps Fast Ethernet over two strands of 5[...]
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Página 68
NetComm NCT240 Management Guide Release 1.0 OSI model and extends the physical la yer and media with repeaters and implementations that operate on fiber, thin coax and twisted-pair cable. Fast Ethernet A 100 Mbps network communication system based on Ethernet and the CSMA/CD access method. Gigabit Ethernet A 1000 Mbps network communication system b[...]
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NetComm NCT240 Management Guide Release 1.0 A portion of the networking protocol that governs access to the transmission m edium, facilitating the exchange of data between network nodes. MDF (Main Distribution Fram e) Equipment where outside telephone lines ar e terminated at a building or site. MIB An acronym for Management Information Base. It is[...]
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NetComm NCT240 Management Guide Release 1.0 A Virtual LAN is a collection of network nodes that share the same collision dom ain regardless of their physical location or connection point in the network. A VLAN serves as a logical workgroup with no phys ical barriers, allowing users to share information and resources as though located on the same LA[...]
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Product W arranty NetComm products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option, via registering your product online at the NetComm website www .netcomm.com.au . T echnical Support If you have any technical difficulties with your product, please refer to the support section of our[...]