Netgear AC1200 D6100 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Netgear AC1200 D6100. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Netgear AC1200 D6100 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Netgear AC1200 D6100 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Netgear AC1200 D6100, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Netgear AC1200 D6100 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Netgear AC1200 D6100
- nombre de fabricante y año de fabricación del dispositivo Netgear AC1200 D6100
- condiciones de uso, configuración y mantenimiento del dispositivo Netgear AC1200 D6100
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Netgear AC1200 D6100 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Netgear AC1200 D6100 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Netgear en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Netgear AC1200 D6100, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Netgear AC1200 D6100, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Netgear AC1200 D6100. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    350 East Plumeria Drive San Jose, C A 95134 USA December 2014 202-11364-01 A C1200 WiFi DSL Modem R out er— Essentials E dition Model D6100 User Manual[...]

  • Página 2

    2 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Suppor t Thank you f or selec ting NET GEAR products. After inst alling your device, locat e the serial number on the label of your product and use it to r egist er your product at https ://my .netge ar .com . Y ou must r egister your pr oduct befor e you can use NET GEAR telephone su[...]

  • Página 3

    3 Cont ents Chapter 1 Hardware Overview of the Modem Router Unpack Y our Modem R outer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Fr ont P anel with LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Back P anel with Ports, Butt ons, and Connec tor . .[...]

  • Página 4

    4 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up an IPv6 Fix ed Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Set Up an IPv6 DHCP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Set Up an IPv6 PPP oE Connection . . . . . . . . . . . . . . . . . . . . [...]

  • Página 5

    5 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Impr ove Network C onnec tions with Universal Plug and Play . . . . . . . . . . . . . . 123 Manage Wi-Fi Multimedia Quality of Ser vice . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Chapter 7 Manage the WAN and LAN Network Settings Manage the ADSL Settings . . . . . . . . [...]

  • Página 6

    6 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage the Activit y Log and S y slog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 View the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Specif y Which Activities Are Logged . . . . . . . . . [...]

  • Página 7

    7 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Reboo t the Modem Rout er fr om the W eb Management Interfac e . . . . . . . 206 Quick Tips f or T roubleshoo ting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 T roubleshoo t with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 8

    8 1 1. Har dw ar e Ov er view of the Modem Rout er The NETGEAR ® AC1200 WiFi DSL Modem Router—Essentials Edition Model D6100, in this manual referred to as the modem router, delivers WiFi connection speeds up to 1 300 Mbps on 2.4 GHz 802.1 1n and up to 867 Mbps on 5 GHz 802.1 1ac. Both 2.4 GHz and 5 GHz bands can be active simultaneously . The m[...]

  • Página 9

    Hardw are Ov er view of the Modem Rout er 9 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Unpack Y our Modem R outer Y our package contains the following items. WPS WiFi On/O Power adapter Ethernet cable Phone cable ADSL filter Modem router (varies by region) (varies by region) Figure 1. Package contents for the modem router Y o[...]

  • Página 10

    Hardw are Ov er view of the Modem Rout er 10 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Fr ont P anel with LEDs The modem router displays status LEDs on the front panel. These icons indicate the Power DSL Internet WiFi on the side panel locations of the buttons Figure 2. Modem router top view[...]

  • Página 11

    Hardw are Ov er view of the Modem Rout er 11 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The following table describes the LEDs from right to left and their behavior . For information about how to troubleshoot with the LEDs, see T roubleshoot with the LEDs on page 207. T able 1. LED descriptions LED Icon Description Power • Sol[...]

  • Página 12

    Hardw are Ov er view of the Modem Rout er 12 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Back P anel with P or ts, Buttons, and Connector Ethernet Internet Power DC power LAN ports Reset button connector On/Off button ADSL port port The back panel of the modem router provides ports, buttons, and a DC power connector . The followi[...]

  • Página 13

    Hardw are Ov er view of the Modem Rout er 13 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Right Side P anel with WPS and WiFi On/Off Butt ons WiFi On/Off button WPS button The right side panel provides the WiFi On/Off button and the WPS button. The following table describes the buttons. T able 2. Button descriptions Button Icon De[...]

  • Página 14

    Hardw are Ov er view of the Modem Rout er 14 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Bott om P anel P r oduc t Label The product label on the bottom panel of the modem router lists the login information, WiFi network name (SSID) and password (network key), serial number , and MAC address of the modem router. Figure 4. Modem r[...]

  • Página 15

    15 2 2. Inst all and Acc ess the Modem Rout er and Its Network This chapter describes how you can install and access the modem router and its network. The chapter contains the following sections: • Position Y our Modem Router • Before Y ou Connect to the Modem Router • Set Up Y our Modem Router for DSL Service • Set Up Y our Modem Router fo[...]

  • Página 16

    Install and Acc ess the Modem Router and Its Netw ork 16 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 P osition Y our Modem Rout er The modem router lets you access your network anywhere within the operating range of your WiFi network. However , the operating distance or range of your WiFi connection can vary significantly dependi[...]

  • Página 17

    Install and Acc ess the Modem Router and Its Netw ork 17 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Bef ore Y ou Connec t t o the Modem Rout er During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the sett[...]

  • Página 18

    Install and Acc ess the Modem Router and Its Netw ork 18 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 NET GE AR genie Aut omatic Setup Utilit y Y ou can use the NETGEAR genie automatic setup utility during initial installation and setup of your modem router. This utility functions with both types of Internet service that the modem[...]

  • Página 19

    Install and Acc ess the Modem Router and Its Netw ork 19 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up Y our Modem Rout er f or DSL Ser vice Y ou can install your modem router for DSL service or for cable or fiber (Ethernet W AN) service. If you use a DSL modem, follow the procedure that is described in Cable the Modem Route[...]

  • Página 20

    Install and Acc ess the Modem Router and Its Netw ork 20 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Cable the Modem Rout er f or DSL Ser vice and Acc ess the Modem Rout er The following figure shows the cabling of your modem router for DSL service. Figure 6. Modem router cabling for DSL service  T o connect your modem router [...]

  • Página 21

    Install and Acc ess the Modem Router and Its Netw ork 21 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Connect a computer to the modem router by one of the following methods: • Ethernet cable . Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the modem router. The product package contains a yello[...]

  • Página 22

    Install and Acc ess the Modem Router and Its Netw ork 22 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 • Clear the browser cache. • If the computer is set to a static or fixed IP address (this setting is uncommon), either change the computer to obtain an IP address automatically from the modem router through DHCP , or change th[...]

  • Página 23

    Install and Acc ess the Modem Router and Its Netw ork 23 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 17. (Only if the following screen displays) Specify a full scan to let the Setup Wizard find the PVC protocol. The screen that displays might ask you if you need the Setup Wizard to do a full scan to find the PVC protocol. If this[...]

  • Página 24

    Install and Acc ess the Modem Router and Its Netw ork 24 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Note: The option for the Ethernet cable connection that is stated onscreen applies to a cable or fiber Internet connection only (see Set Up Your Modem Router for Cable or Fiber Service on page 26). T ake one of the following actio[...]

  • Página 25

    Install and Acc ess the Modem Router and Its Netw ork 25 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 T ake one of the following actions: • If your ISP assigned you a fixed (static) IP address, do the following: a. Select the Ye s radio button. b. Click the Next button. c. Enter the address information that your ISP gave you for[...]

  • Página 26

    Install and Acc ess the Modem Router and Its Netw ork 26 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 c. Enter the MAC address of the computer or router with which you previously were able to connect to the Internet. Y ou might find the MAC address on the product label of your device. Enter the MAC address in the AABBCCDDEEFF form[...]

  • Página 27

    Install and Acc ess the Modem Router and Its Netw ork 27 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Figure 7. Modem router cabling for cable or fiber service  T o connect your modem router to a cable or fiber service: 1. Unplug your cable or fiber modem’s power , leaving the modem connected to the wall jack for your Interne[...]

  • Página 28

    Install and Acc ess the Modem Router and Its Netw ork 28 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 • WiFi . Connect to the default WiFi network of the modem router: a. On your computer or WiFi device, find and select the WiFi network. The WiFi network name (SSID) is on the product label. b. Join the WiFi network and enter the[...]

  • Página 29

    Install and Acc ess the Modem Router and Its Netw ork 29 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 12. From the Country menu, select the country in which you use the modem router. 13. From the ISP menu, select the ISP that you are using. If your ISP is not in the menu, select Other . 14. Select the Ye s radio button. 15. Click [...]

  • Página 30

    Install and Acc ess the Modem Router and Its Netw ork 30 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 16. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection. If thi[...]

  • Página 31

    Install and Acc ess the Modem Router and Its Netw ork 31 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 • If the yellow Ethernet cable is not fully inserted or is inserted at a wrong place, do the following: a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem and in the red Internet port on the modem[...]

  • Página 32

    Install and Acc ess the Modem Router and Its Netw ork 32 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 d. Click the Next button. • If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following: a. Select either the No or the I don’t know radio button. b. Click[...]

  • Página 33

    Install and Acc ess the Modem Router and Its Netw ork 33 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Log In t o the Modem Rout er Af ter Setup t o View or Change Settings After you set up the modem router for DSL, cable, or fiber service, you can view or change the settings for the modem router by accessing NETGEAR genie.  T o[...]

  • Página 34

    Install and Acc ess the Modem Router and Its Netw ork 34 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The BASIC Home screen displays a dashboard that lets you see the status of your Internet connection and network at a glance. Y ou can click any of the five sections of the dashboard to view more detailed information. The left colu[...]

  • Página 35

    Install and Acc ess the Modem Router and Its Netw ork 35 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o change the password for the user name admin and the login time-out period: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login scree[...]

  • Página 36

    Install and Acc ess the Modem Router and Its Netw ork 36 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up P asswor d R ec overy NETGEAR recommends that you enable password recovery if you change the password for the modem router user name admin. Then you can recover the password if it is forgotten. This recovery process is supp[...]

  • Página 37

    Install and Acc ess the Modem Router and Its Netw ork 37 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. W ait for the modem router to check if newer firmware is availab[...]

  • Página 38

    Install and Acc ess the Modem Router and Its Netw ork 38 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Note: The AC1200 WiFi DSL Modem Router—Essentials Edition Model D6100 does not support ReadySHARE.[...]

  • Página 39

    39 3 3. Manage the Int ernet Settings Manually This chapter describes how you can manage the Internet settings of the modem router manually . Usually , the quickest way to set up the modem router is to allow the NETGEAR genie automatic setup utility to detect the Internet connection when you first access the modem router with an Internet browser . [...]

  • Página 40

    Manage the Internet Settings Manually 40 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Use the Int ernet Setup Wizar d Af ter Initial Setup Whether you use DSL service or cable or fiber service, you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router. Note: The Setup Wizard is the sa[...]

  • Página 41

    Manage the Internet Settings Manually 41 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 If you select the No radio button, you are taken to the Internet Setup screen (see Manually Set Up the Internet Connection on page 45) after you click the Next button. 9. Click the Next button. The Setup Wizard searches your Internet connection f[...]

  • Página 42

    Manage the Internet Settings Manually 42 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Do the following: a. Select the Ye s radio button. b. Click the Next button. The Setup Wizard performs a full scan, which might take up to six minutes. 1 1. (Only if the following screen displays) Specify how to manage problems with the detection[...]

  • Página 43

    Manage the Internet Settings Manually 43 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 g. Select the I just power cycled the modem and waited for 2 minutes radio button. h. Click the Next button. • If your setup includes a cable or fiber modem, see if the yellow Ethernet cable is not fully inserted or is inserted at the wrong pla[...]

  • Página 44

    Manage the Internet Settings Manually 44 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 c. Enter the address information that your ISP gave you for your fixed IP address configuration. d. Click the Next button. • If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do th[...]

  • Página 45

    Manage the Internet Settings Manually 45 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 c. Contact your ISP to verify that you are using the correct configuration information. d. Read T roubleshoot the Internet Connection on page 210. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Manual[...]

  • Página 46

    Manage the Internet Settings Manually 46 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Enter the settings as described in the following table. Field Description Account Name (If Required) Enter the account name provided by your ISP . This name might also be called the host name. If you do not know the account name, leave this fi[...]

  • Página 47

    Manage the Internet Settings Manually 47 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Click the Apply button. Y our settings are saved. 9. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 210. Use Static IP Addre[...]

  • Página 48

    Manage the Internet Settings Manually 48 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Specif y an Int ernet Connec tion That Uses a Login and PPTP or L2TP Ser vice If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find th[...]

  • Página 49

    Manage the Internet Settings Manually 49 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Enter the settings as described in the following table. Field Description Login Enter the login name that your ISP gave you. This login name is often an email address. Password Enter the password that you use to log in to your Internet service[...]

  • Página 50

    Manage the Internet Settings Manually 50 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Click the Apply button. Y our settings are saved. 10. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 210. My IP Address Ente[...]

  • Página 51

    Manage the Internet Settings Manually 51 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Specif y an Int ernet Connec tion That Uses a Login and PPP oE Ser vice If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find this inf[...]

  • Página 52

    Manage the Internet Settings Manually 52 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Enter the settings as described in the following table. Field Description Login Enter the login name that your ISP gave you. This login name is often an email address. Password Enter the password that you use to log in to your Internet service[...]

  • Página 53

    Manage the Internet Settings Manually 53 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Click the Apply button. Y our settings are saved. 10. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 210. Idle T imeout (In [...]

  • Página 54

    Manage the Internet Settings Manually 54 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Specif y an Int ernet Connec tion That Uses a Login and PPP oA Ser vice If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find this inf[...]

  • Página 55

    Manage the Internet Settings Manually 55 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Enter the settings as described in the following table. Field Description Login Enter the login name that your ISP gave you. This login name is often an email address. Password Enter the password that you use to log in to your Internet service[...]

  • Página 56

    Manage the Internet Settings Manually 56 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Click the Apply button. Y our settings are saved. 10. Click the T est button to test your Internet connection. If the NETGEAR website does not display within one minute, see T roubleshoot the Internet Connection on page 210. Specif y an IPv6 I[...]

  • Página 57

    Manage the Internet Settings Manually 57 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 • Pass-through . For more information, see Set Up an IPv6 Pass-Through Connection on page 63. • Fixed . For more information, see Set Up an IPv6 Fixed Connection on page 64. • DHCP . For more information, see Set Up an IPv6 DHCP Connection [...]

  • Página 58

    Manage the Internet Settings Manually 58 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 3. Enter the modem router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced[...]

  • Página 59

    Manage the Internet Settings Manually 59 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. T o specify the interface ID for the IPv6 address of the modem router’ s LAN interface, select the Use This Interface ID check box, and enter the interface ID. If you do not specify an ID here, the modem router generates one automatically fr[...]

  • Página 60

    Manage the Internet Settings Manually 60 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The modem router automatically detects the information in the following fields: • Router ’ s IPv6 Address on W AN . This field shows the IPv6 address that is acquired for the modem router’ s W AN (or Internet) interface. The number after th[...]

  • Página 61

    Manage the Internet Settings Manually 61 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Select an IP Address Assignment radio button: • Use DHCP Server . This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config . This is the default setting. 10. T o s[...]

  • Página 62

    Manage the Internet Settings Manually 62 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The modem router automatically detects the information in the Router ’s IPv6 Address On LAN field. This field shows the IPv6 address that is acquired for the modem router’ s LAN interface. The number after the slash (/) is the length of the p[...]

  • Página 63

    Manage the Internet Settings Manually 63 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 10. Specify the IPv6 filtering mode: • Secured . In secured mode, the modem router inspects both TCP and UDP packets. • Open . In open mode, the modem router inspects UDP packets only . This is the default mode. 1 1. Click the Apply button. Y[...]

  • Página 64

    Manage the Internet Settings Manually 64 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up an IPv6 Fix ed Connec tion A fixed IPv6 connection is based on a static or fixed IPv6 address that your IPv6 ISP gave you. Note: Follow the directions that your IPv6 ISP gave you.  T o set up a fixed IPv6 Internet connection: 1. Launch [...]

  • Página 65

    Manage the Internet Settings Manually 65 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Configure the fixed IPv6 addresses for the W AN connection: • IPv6 Address/Prefix Length . The IPv6 address and prefix length of the modem router W AN interface. • Default IPv6 Gateway . The IPv6 address of the default IPv6 gateway for the[...]

  • Página 66

    Manage the Internet Settings Manually 66 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up an IPv6 DHCP Connec tion An IPv6 DHCP connection is based on a dynamic IPv6 address that a DHCPv6 server assigns to the modem router. Note: Follow the directions that your IPv6 ISP gave you.  T o set up an IPv6 Internet connection with [...]

  • Página 67

    Manage the Internet Settings Manually 67 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The modem router automatically detects the information in the following fields: • Router ’ s IPv6 Address On W AN . This field shows the IPv6 address that is acquired for the modem router’ s W AN (or Internet) interface. The number after th[...]

  • Página 68

    Manage the Internet Settings Manually 68 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up an IPv6 PPP oE Connection An IPv6 PPPoE connection is based on a dynamic IPv6 address that a PPPoE service assigns to the modem router. Note: Follow the directions that your IPv6 ISP gave you.  T o set up an IPv6 PPPoE Internet connecti[...]

  • Página 69

    Manage the Internet Settings Manually 69 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The modem router automatically detects the information in the following fields: • Router ’ s IPv6 Address On W AN . This field shows the IPv6 address that is acquired for the modem router’ s W AN (or Internet) interface. The number after th[...]

  • Página 70

    Manage the Internet Settings Manually 70 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage the MTU Siz e The maximum transmission unit (MTU) is the largest data packet a network device transmits. MTU C oncepts When one network device communicates across the Internet with another , the data packets travel through many devices alo[...]

  • Página 71

    Manage the Internet Settings Manually 71 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Change the MTU Siz e W ARNING: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers. Change the MTU on[...]

  • Página 72

    72 4 4. Manage the WiFi Network Settings This chapter describes how you can manage the WiFi network settings of the modem router. The chapter includes the following sections: • Manage the Basic WiFi Settings and WiFi Security of the Main Network • Use WPS to Add a Device to the WiFi Network • Manage the Basic WiFi Settings and WiFi Security o[...]

  • Página 73

    Manage the WiFi Network Settings 73 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage the Basic WiFi Settings and WiFi Security of the Main Network The modem router comes with preset security . This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factor[...]

  • Página 74

    Manage the WiFi Network Settings 74 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. View or change the basic WiFi settings and security settings. The following table describes the fields on the Wireless Settings screen.[...]

  • Página 75

    Manage the WiFi Network Settings 75 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Field Description Region Selection Region From the menu, select the region in which the modem router operates. Note: It might not be legal to operate the modem router in a region other than the regions listed in the menu. If your country or region is [...]

  • Página 76

    Manage the WiFi Network Settings 76 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Security Options This information applies to the 2.4 GHz WiFi network. Note: NETGEAR recommends that you do not change your preset security settings (WPA2-PSK [AES]). If you must change the WiFi security , select one of the following WiFi security opt[...]

  • Página 77

    Manage the WiFi Network Settings 77 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Click the Apply button. Y our settings are saved. Channel From the Channel menu, select Auto for automatic channel selection or select an individual channel. The default selection is Auto . Note: In some regions, not all channels are available. Do [...]

  • Página 78

    Manage the WiFi Network Settings 78 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 If you connected over WiFi to the network and you changed the SSID, you are disconnected from the network. 8. Make sure that you can reconnect over WiFi to the network with its new settings. If you cannot connect over WiFi, check the following: • If[...]

  • Página 79

    Manage the WiFi Network Settings 79 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. In the Security Options section, select the WP A/WP A2 Enterprise radio button. 7. In the Security Options (WP A/WP A2 Enterprise) section, enter the settings as described in the following table. Field Description WP A Mode From the WP A Mode menu,[...]

  • Página 80

    Manage the WiFi Network Settings 80 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Configur e WEP Legacy WiFi Security Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WP A-PSK and WP A2-PSK. WEP limits the WiFi transmission speed to 54 Mbps (the modem router is capabl[...]

  • Página 81

    Manage the WiFi Network Settings 81 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. From the Authentication T ype menu, select one of the following types: • Automatic . Clients can use either Open System or Shared Key authentication. • Shared Key . Clients can use only Shared Key authentication. 9. From the Encryption Strength[...]

  • Página 82

    Manage the WiFi Network Settings 82 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 WPS supports WP A and WP A2 WiFi security . If your modem router network is open (no WiFi security is set, which is not the default setting for the modem router), connecting with WPS automatically sets WP A + WP A2 WiFi security on the modem router ne[...]

  • Página 83

    Manage the WiFi Network Settings 83 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 For two minutes, the modem router attempts to find the WiFi device (that is, the client) that you want to join the modem router’s main WiFi network. During this time, the WiFi LED on the front panel of the modem router blinks blue. 8. Within two min[...]

  • Página 84

    Manage the WiFi Network Settings 84 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. In the Enter Client's PIN field, enter the PIN number of the WiFi device. 9. Click the Next button. For four minutes, the modem router attempts to find the WiFi device (that is, the client) that you want to join the modem router’ s main WiFi[...]

  • Página 85

    Manage the WiFi Network Settings 85 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o set up a guest network: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. Enter the modem router user name and password. The user n[...]

  • Página 86

    Manage the WiFi Network Settings 86 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Field Description Wireless Network (2.4GHz b/g/n) Enable Guest Network By default, the guest WiFi network is disabled. T o enable the guest WiFi network for the 2.4 GHz WiFi band, select the Enable Guest Network check box. Enable SSID Broadcast By def[...]

  • Página 87

    Manage the WiFi Network Settings 87 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Click the Apply button. Y our settings are saved. 7. Make sure that you can reconnect over WiFi to the guest network. Wireless Network (5GHz a/n/ac) Enable Guest Network By default, the guest WiFi network is disabled. T o enable the guest WiFi netw[...]

  • Página 88

    Manage the WiFi Network Settings 88 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 If you cannot connect over WiFi, check the following: • If your computer or WiFi device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides[...]

  • Página 89

    Manage the WiFi Network Settings 89 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o enable or disable the WiFi radios: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www.routerlogin.net . A login screen displays. 3. Enter the user name and password for the modem [...]

  • Página 90

    Manage the WiFi Network Settings 90 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Click the Apply button. Y our settings are saved. Set Up a WiFi Schedule Y ou can use this feature to turn off the WiFi signal from your modem router at times when you do not need a WiFi connection. For example, you might turn it off for the weeken[...]

  • Página 91

    Manage the WiFi Network Settings 91 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Click the Add a new period button. 6. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the WiFi signal and specify whether the schedule is recurrent. 7. Click the Apply button. The Advanced Wireless[...]

  • Página 92

    Manage the WiFi Network Settings 92 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Click the Apply button. Y our settings are saved. Manage the WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. Y ou can change the WPS default settings.  T o manage WPS Settings: 1. Launch [...]

  • Página 93

    Manage the WiFi Network Settings 93 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. T o allow the wireless settings to be changed automatically when you use WPS, clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check b[...]

  • Página 94

    Manage the WiFi Network Settings 94 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Select ADV ANCED > Advanced Setup > Wireless Settings . 6. Enter the settings as described in the following table. Except for the description of 20/40 MHz coexistence, the descriptions in the table (not the settings onscreen) apply to both th[...]

  • Página 95

    Manage the WiFi Network Settings 95 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Click the Apply button. Y our settings are saved. Use the Modem Rout er as a WiFi Ac cess P oint Y ou can set up the modem router to function as a WiFi access point (AP) on the same local network as another router . When the modem router functions [...]

  • Página 96

    Manage the WiFi Network Settings 96 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Select ADV ANCED > Advanced Setup > Wireless Access Point . 6. Select the Enable Access Point Mode check box. The screen adjusts. 7. Scroll down and select the radio button for the IP address setting that you want to use: • Get dynamically [...]

  • Página 97

    97 5 5. Contr ol Acc ess t o the Int ernet The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Allow or Block Access to Y our Network • Use Keywords to Block Internet Sites • Set Up a Schedu[...]

  • Página 98

    Contr ol Access t o the Internet 98 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up P ar ent al Contr ols The first time that you select Parental Controls from the BASIC Home screen, your browser goes to the Parental Controls website. Y ou can learn more about Parental Controls or download the application. Figure 8. Parental C[...]

  • Página 99

    Contr ol Access t o the Internet 99 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility . After installation, Live Parental Controls automatically starts. 8. Click the Next button, read the note, and click the Next button aga[...]

  • Página 100

    Contr ol Access t o the Internet 100 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 a. Complete the fields. b. Click the Next button. After you log on or create your account, the filtering level screen displays: 10. Select the radio button for the filtering level that you want and click the Next button. The Setup is complete screen [...]

  • Página 101

    Contr ol Access t o the Internet 101 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o set up network access control: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www.routerlogin.net . A login screen displays. 3. Enter the user name and password for the modem rou[...]

  • Página 102

    Contr ol Access t o the Internet 102 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings. 9. T o manage access for currently connected computers and devices: • If you blocke[...]

  • Página 103

    Contr ol Access t o the Internet 103 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Secu[...]

  • Página 104

    Contr ol Access t o the Internet 104 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Add or R emove Devices fr om the Block ed List If you set up an access list that allows all new devices to access your network but you want to block some devices from accessing your network, you must specify the devices that you want to block.  T [...]

  • Página 105

    Contr ol Access t o the Internet 105 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 b. Enter the MAC address and device name for the device that you want to block. c. Click the Add button on the Add Blocked Device screen. The device is added to the blocked list on the Access Control screen. 8. T o remove a device from blocked list, [...]

  • Página 106

    Contr ol Access t o the Internet 106 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Specify a keyword blocking option: • Per Schedule . Use keyword blocking according to a schedule that you set. For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 109. • Always . Use keyword blo[...]

  • Página 107

    Contr ol Access t o the Internet 107 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 R emove a K ey wor d or Domain from the Block ed List If you no longer need a keyword or domain on the blocked list, you can remove the keyword or domain.  T o remove a keyword or domain from the blocked list: 1. Launch an Internet browser from a [...]

  • Página 108

    Contr ol Access t o the Internet 108 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Select ADV ANCED > Security > Block Sites . The Block Sites screen displays. 6. Click the Clear List button. All keywords and domains are removed from the blocked list. 7. Click the Apply button. Y our settings are saved. Specif y a T rusted[...]

  • Página 109

    Contr ol Access t o the Internet 109 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Scroll down and select the Allow trusted IP address to visit blocked sites check box. 7. In the T rusted IP Address field, enter the IP address of the trusted device. The first three octets of the IP address are automatically populated and depend [...]

  • Página 110

    Contr ol Access t o the Internet 110 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. S[...]

  • Página 111

    Contr ol Access t o the Internet 111 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Click the Apply button. Y our settings are saved. Set Up Securit y Ev ent Email Notifications The modem router can email you its logs of its activity . The log records router activity and security events such as attempts to access blocked sites or[...]

  • Página 112

    Contr ol Access t o the Internet 112 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Enter the settings as described in the following table. Field Description Send alerts and logs through e-mail Y our Outgoing Mail Server Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP .com). Y ou might be able to fi[...]

  • Página 113

    113 6 6. Optimiz e P er f ormance This chapter describes how you can optimize the modem router’s performance and manage the traffic flows through the modem router. This chapter contains the following sections: • Optimize T raffic with QoS • Manage Default and Custom QoS Rules • Manage Uplink Bandwidth Control • Improve Network Connections[...]

  • Página 114

    Optimize P erformanc e 114 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Optimize T r affic with QoS Y ou can use Quality of Service (QoS) to assign different priorities to Internet traf fic, applications, and services. The modem router provides default QoS rules. Y ou add custom QoS rules and manage both default and custom QoS rul[...]

  • Página 115

    Optimize P erformanc e 115 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 If you did not add any custom rules and change priorities, the QoS rules table displays the default QoS rules and their default priority queues, from the highest queue (the leftmost column) to the lowest priority (the rightmost column). 6. Select the T urn Int[...]

  • Página 116

    Optimize P erformanc e 116 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Make sure that the By Service radio button is selected. 7. From the Applications menu, select Add a new application . This selection is located all the way at the bottom of the Applications menu. The following figure shows only part of the QoS Setup screen.[...]

  • Página 117

    Optimize P erformanc e 117 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Click the Add button. The new QoS rule is added to the QoS rules table. 10. Click the Apply button. Y our settings are saved. Add a Cust om QoS Rule f or a Device Y ou can assign a traffic priority to a device on your network.  T o add a QoS rule for a d[...]

  • Página 118

    Optimize P erformanc e 118 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Select the By Device radio button. The following figure shows only part of the QoS Setup screen. 7. Either select the radio button for a device in the MAC Device List to complete the fields automatically (by default, each device is assigned a normal priorit[...]

  • Página 119

    Optimize P erformanc e 119 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Click the Add button. The new QoS rule is added to the QoS rules table. 9. Click the Apply button. Y our settings are saved. Change a QoS Rule or Change the Priority f or a Rule Y ou can change an existing QOS rule. For default rules, you can change only th[...]

  • Página 120

    Optimize P erformanc e 120 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Click the Edit button. The Qos Priority Rules screen displays. 8. Change the settings. For more information about the settings, see Add a Custom QoS Rule for a Service or Application on page 11 5 or Add a Custom QoS Rule for a Device on page 11 7 . 9. Click[...]

  • Página 121

    Optimize P erformanc e 121 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 R emove All QoS Rules Y ou can permanently remove all custom and default QoS rules. W ARNING: If you remove all QoS rules, both the custom and default QoS rules are permanently removed. The only way to get the default QoS rules back is by returning the modem r[...]

  • Página 122

    Optimize P erformanc e 122 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Setup > QoS Setup . 6. Select the T urn Bandwidth Control On check box. 7. T o find out what uplink bandwidth your Internet connection supports, select the Automatically check [...]

  • Página 123

    Optimize P erformanc e 123 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Impr ove Netw ork Connec tions with Univer sal Plug and Play Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. UPnP devices can automatically discover the services [...]

  • Página 124

    Optimize P erformanc e 124 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Click the Apply button. The UPnP Portmap T able displays the IP address of each UPnP device that is accessing the modem router and which ports (internal and external) that device opened. The UPnP Portmap T able also displays what type of port is open and wh[...]

  • Página 125

    125 7 7. Manage the W AN and L AN Network Settings This chapter describes how you can manage the W AN and LAN network settings of the modem router. The chapter includes the following sections: • Manage the ADSL Settings • Change the WAN Connection Preference • Manage the WAN Security Settings • Set Up a Default DMZ Server • Manage IGMP Pr[...]

  • Página 126

    Manage the W AN and L AN Network Settings 126 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage the ADSL Settings NETGEAR recommends that you use the NETGEAR genie automatic setup utility to detect the DSL connection and automatically set up the modem router (see Set Up Y our Modem Router for DSL Service on page 19). If you are [...]

  • Página 127

    Manage the W AN and L AN Network Settings 127 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 • ADSL2 . Legacy version of ADSL2. • ADSL2+ . ADSL2+ provides the fastest downstream rates and can interoperate with ADSL2 and ADSL (g.dmt). 7. Click the upper Apply button. Y our DSL mode changes are saved. 8. From the Multiplexing Meth[...]

  • Página 128

    Manage the W AN and L AN Network Settings 128 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. From the W AN Preference menu, select one of the following options: • Auto-Detect . The modem router automatically detects whether the W AN connection is DSL over the ADLS port or Ethernet over the Internet port. Auto-Detect is the defa[...]

  • Página 129

    Manage the W AN and L AN Network Settings 129 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Click the Apply button. Y our settings are saved. Set Up a Def ault DMZ Ser ver The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address T[...]

  • Página 130

    Manage the W AN and L AN Network Settings 130 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage IGMP P ro xying and VPN P ass- Through IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, leave it disabled, which i[...]

  • Página 131

    Manage the W AN and L AN Network Settings 131 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage NA T Filt ering Network Address T ranslation (NA T) determines how the modem router processes inbound traffic. Secured NA T protects computers on the LAN from attacks from the Internet but might prevent some Internet games, point-to-p[...]

  • Página 132

    Manage the W AN and L AN Network Settings 132 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o enable and configure the VLAN: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. 3. Enter the user name and password for the[...]

  • Página 133

    Manage the W AN and L AN Network Settings 133 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The W AN Setup screen displays. 6. T o disable the SIP ALG, select the Disable SIP ALG check box. The SIP ALG is enabled by default. 7. Click the Apply button. Y our settings are saved. Manage Dynamic DNS Internet service providers (ISPs) as[...]

  • Página 134

    Manage the W AN and L AN Network Settings 134 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Select the Use a Dynamic DNS Service check box. 7. From the Service Provider menu, select NETGEAR . 8. Select the No radio button. 9. In the Host Name field, enter the name that you want to use for your URL. The host name is sometimes cal[...]

  • Página 135

    Manage the W AN and L AN Network Settings 135 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED [...]

  • Página 136

    Manage the W AN and L AN Network Settings 136 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o change the LAN IP address settings: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www.routerlogin.net . A login screen displays. 3. Enter the user name and password for[...]

  • Página 137

    Manage the W AN and L AN Network Settings 137 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage the Rout er Inf ormation Pr ot ocol Settings Router Information Protocol (RIP) lets the modem router exchange routing information with other routers. By default, RIP is enabled in both directions (in and out) without a particular RIP [...]

  • Página 138

    Manage the W AN and L AN Network Settings 138 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage R eser ved L AN IP Addr esses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server . R eser ve a L AN IP addr ess Y [...]

  • Página 139

    Manage the W AN and L AN Network Settings 139 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Change a R eser ved IP Addr ess Y ou can change a reserved IP address entry .  T o change a reserved IP address entry: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .rou[...]

  • Página 140

    Manage the W AN and L AN Network Settings 140 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Select ADV ANCED > Setup > LAN Setup . The LAN Setup screen displays. 6. In the Address Reservation section, select the radio button next to the reserved address. 7. Click the Delete button. The address entry is removed. Change the [...]

  • Página 141

    Manage the W AN and L AN Network Settings 141 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The modem router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you define • Subnet mask • Gateway IP address (the modem router’s LAN IP address) • DNS server IP address [...]

  • Página 142

    Manage the W AN and L AN Network Settings 142 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 • In the Ending IP Address field, enter the number at the end of the range of IP addresses. This IP address must be in the same subnet as the modem router. By default, the ending IP address is 192.168.0.254. 8. Click the Apply button. Y ou[...]

  • Página 143

    Manage the W AN and L AN Network Settings 143 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Set Up and Manage Cust om St atic Rout es Static routes provide detailed routing information to your modem router. T ypically , you do not need to add static routes. Y ou must configure static routes only for unusual cases such as when you u[...]

  • Página 144

    Manage the W AN and L AN Network Settings 144 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Select ADV ANCED > Advanced Setup > Static Routes . The Static Routes screen displays. 6. Click the Add button. 7. T o make the route private, select the Private check box. A private static route is not reported in RIP . 8. T o prev[...]

  • Página 145

    Manage the W AN and L AN Network Settings 145 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 10. Click the Apply button. Y our settings are saved. The static route is added to the table on the Static Routes screen. Change a St atic Rout e Y ou can change an existing static route.  T o change a static route: 1. Launch an Internet [...]

  • Página 146

    Manage the W AN and L AN Network Settings 146 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED [...]

  • Página 147

    147 8 8. Manage the Modem Rout er and Monit or the T r affic This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network. The chapter includes the following sections: • Update the Firmware of the Modem Router • Manage the Configuration File of the Modem Router • Recover th[...]

  • Página 148

    Manage the Modem Rout er and Monitor the T r affic 148 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Updat e the Firmw ar e of the Modem Rout er The modem router firmware is stored in flash memory . Y ou can check to see if new firmware is available and update the modem router to the new firmware. Y ou can also visit the NETGEAR su[...]

  • Página 149

    Manage the Modem Rout er and Monitor the T r affic 149 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. V erify that the modem router runs the new firmware version: a. Launch an Internet browser from a computer or WiFi device that is connected to the network. b. T ype http://www .routerlogin.net . A login screen displays. c. Enter [...]

  • Página 150

    Manage the Modem Rout er and Monitor the T r affic 150 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Locate and select the firmware file on your computer: a. Click the Browse button. b. Navigate to the firmware file. The file ends in .img . An example of a firmware file name is D6100-V1.0.0.34_0.0.34.img . c. Select the firmware[...]

  • Página 151

    Manage the Modem Rout er and Monitor the T r affic 151 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage the Configur ation File of the Modem Rout er The configuration settings of the modem router are stored within the modem router in a configuration file. Y ou can back up (save) this file to your computer or restore it. Back Up[...]

  • Página 152

    Manage the Modem Rout er and Monitor the T r affic 152 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The BASIC Home screen displays. 5. Select ADV ANCED > Administration > Backup Settings . The Backup Settings screen displays. 6. Click the Browse button and navigate to and select the saved configuration file. The name of the [...]

  • Página 153

    Manage the Modem Rout er and Monitor the T r affic 153 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 A screen displays requesting the answers to your security questions. 6. Enter the saved answers to your security questions. 7. Click the Continue button. A screen displays your recovered password. 8. Click the Login again button. A [...]

  • Página 154

    Manage the Modem Rout er and Monitor the T r affic 154 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 2. Using a straightened paper clip, press and hold the Reset button for eight seconds. 3. Release the Reset button. The configuration is reset to factory default settings. When the reset is complete, the modem router reboots. This p[...]

  • Página 155

    Manage the Modem Rout er and Monitor the T r affic 155 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 W ARNING: T o avoid the risk of corrupting the firmware, do not interrupt the reset. For example, do not close the browser , click a link, or load a new page. Do not turn off the modem router. W ait until the modem router finishes r[...]

  • Página 156

    Manage the Modem Rout er and Monitor the T r affic 156 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The information onscreen uses the following color coding: • A green flag indicates that a link is up. • A red X indicates that a link is down. • An amber exclamation mark indicates that a WiFi network is disabled. The followin[...]

  • Página 157

    Manage the Modem Rout er and Monitor the T r affic 157 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 LAN Port The settings of the LAN port. For information about how to configure the LAN settings, see Manage the Modem Router ’s LAN IP Address Settings on page 135 and Disable the Built-In DHCP Server on page 142. MAC Address The M[...]

  • Página 158

    Manage the Modem Rout er and Monitor the T r affic 158 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Wireless AP Displays whether the 2.4 GHz band of the main network is enabled. If the 2.4 GHz band is disabled but the 5 GHz band is enabled, the WiFi LED on the front of the modem router lights blue. If both radios are off, the WiFi[...]

  • Página 159

    Manage the Modem Rout er and Monitor the T r affic 159 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 View the T r affic St atistic s Y ou can view the traffic statistics for the ports of the modem router, change the polling frequency , and stop traffic polling.  T o view the traffic statistics for the ports of the modem router: [...]

  • Página 160

    Manage the Modem Rout er and Monitor the T r affic 160 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The following table describes the fields and columns of the Show Statistics pop-up screen. Field or Column Description System Up T ime The time elapsed since the modem router was last restarted. Port The statistics for the W AN (Int[...]

  • Página 161

    Manage the Modem Rout er and Monitor the T r affic 161 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o change the traffic statistics polling frequency or stop polling: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. T ype http://www .routerlogin.net . A login screen displays. [...]

  • Página 162

    Manage the Modem Rout er and Monitor the T r affic 162 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Select ADV ANCED > ADV ANCED Home . The ADV ANCED Home screen displays. 6. In the Internet Port pane, click the Connection Status button. The fields that display depend on the type of Internet connection. The following screen [...]

  • Página 163

    Manage the Modem Rout er and Monitor the T r affic 163 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 View or Change a PPP oE or PPP oA Internet C onnec tion Y ou can view information about a PPPoE or PPPoA Internet connection of the modem router and establish or terminate such a connection. This information displays only if the mod[...]

  • Página 164

    Manage the Modem Rout er and Monitor the T r affic 164 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The following table describes the fields of the Connection Status pop-up screen. Field Description Connection T ime The time elapsed since the connection was established. Connection Status The status can be Connected or Disconnected[...]

  • Página 165

    Manage the Modem Rout er and Monitor the T r affic 165 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The following table describes the fields of the Connection Status pop-up screen. Field Description IP Address The IP address that is assigned by the ISP to the modem router. Subnet Mask The subnet mask that is assigned by the ISP to[...]

  • Página 166

    Manage the Modem Rout er and Monitor the T r affic 166 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The Logs screen shows the following information: • Action . The action that occurred, such as whether Internet access was blocked or allowed. • Source . The name, IP address, or MAC address of the target device, application, or [...]

  • Página 167

    Manage the Modem Rout er and Monitor the T r affic 167 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Specif y Which Ac tivities Are L ogged Y ou can specify which activities are logged. These activities display in the log and are forwarded to the syslog server if you enabled the syslog server function.  T o manage which activiti[...]

  • Página 168

    Manage the Modem Rout er and Monitor the T r affic 168 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The BASIC Home screen displays. 5. Select ADV ANCED > Administration > Logs . The Logs screen displays. 6. Scroll down to the Syslog section. By default, the Disable button is selected and no log messages are forwarded. 7. Sel[...]

  • Página 169

    Manage the Modem Rout er and Monitor the T r affic 169 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The following table describes the fields on the Attached Devices screen. Field Description # The order in which the device joined the network. SSID The SSID to which the WiFi device is connected. (This field does not apply to wired [...]

  • Página 170

    Manage the Modem Rout er and Monitor the T r affic 170 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Select the Enable T raffic Meter check box. By default, no traffic limit is specified and the traf fic volume is not controlled. 7. In the T raffic Counter section, set the traffic counter to begin at a specific time and date. 8.[...]

  • Página 171

    Manage the Modem Rout er and Monitor the T r affic 171 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > T raffic Meter . The T r[...]

  • Página 172

    Manage the Modem Rout er and Monitor the T r affic 172 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > T raffic Meter . 6. Select the Enable T raffic Meter check box. 7. Select the T raffic volume control by radio button. 8. From the [...]

  • Página 173

    Manage the Modem Rout er and Monitor the T r affic 173 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 14. Click the Apply button. Y our settings are saved. The Internet T raffic Statistics section helps you to monitor the data traffic. For more information, see View the T raffic Statistics and T raffic Status on page 170. R estric t[...]

  • Página 174

    Manage the Modem Rout er and Monitor the T r affic 174 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Select the Connection time control radio button. Note: The modem router must be connected to the Internet for you to be able to select the Connection time control radio button. 8. In the Monthly Limit field, enter how many hours [...]

  • Página 175

    Manage the Modem Rout er and Monitor the T r affic 175 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > T raffic Meter . The T raffic Meter screen displays. 6. In the T raffic Control section, clear the Disconnect and disable the Inter[...]

  • Página 176

    Manage the Modem Rout er and Monitor the T r affic 176 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Select the T urn Remote Management On check box. 7. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the modem router’ s remote management: Note: For enhanced security, restrict a[...]

  • Página 177

    Manage the Modem Rout er and Monitor the T r affic 177 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100  T o use remote access: 1. Launch an Internet browser on a computer that is not on your home network. 2. Enter your modem router’s W AN IP address into your browser ’s address or location field followed by a colon (:) and the[...]

  • Página 178

    178 9 9. Manage Fir ewall Rules, P or t For w ar ding , and P or t T riggering Y ou can use outbound firewall rules, port forwarding, and port triggering to set up rules for Internet traffic for services and applications. Y ou need networking knowledge to set up these features. This chapter includes the following sections: • Manage Outbound Firew[...]

  • Página 179

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 179 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Manage Outbound Fir ew all Rules f or Ser vices and Applications A firewall protects one network (the trusted network, such as your LAN) from another (the untrusted network, such as the Internet), while allowing com[...]

  • Página 180

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 180 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. Below the Outbound Firewall Rules table, click the Add button. 7. Specify a new outbound rule as described in the following table. Field Description Service T ype The service or application to be covered by this [...]

  • Página 181

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 181 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Click the Add button. The new rule is added to the Outbound Firewall Rules table on the Firewall Rules screen. Change an Outbound Fir ew all Rule Y ou can change an existing outbound firewall rule.  T o change[...]

  • Página 182

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 182 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. In the Outbound Firewall Rules table, select the radio button for the rule. 7. Below the Outbound Firewall Rules table, click the Edit button. The Block Services Setup screen displays. 8. Change the settings. For[...]

  • Página 183

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 183 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 5. Select ADV ANCED > Security > Firewall Rules . The following figure shows two rules in addition to the default rule. 6. In the Outbound Firewall Rules table, note the position of the rule and select the rad[...]

  • Página 184

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 184 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Security > Firewall Rules . The following figure shows two rules in addition to the default rule. 6. In the Outbound Firewall Rules[...]

  • Página 185

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 185 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. In the Outbound Firewall Rules table, select the radio button for the rule. 7. Below the Outbound Firewall Rules table, click the Delete button. The rule is removed from the Outbound Firewall Rules table. Add a C[...]

  • Página 186

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 186 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. Below the Service T able (which is empty if you did not add any custom services or applications), click the Add Custom Service button. 8. Specify a new outbound rule as described in the following table. Field Des[...]

  • Página 187

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 187 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Change a Cust om Ser vice or Application f or Use in an Outbound Fir ew all Rule Y ou can change an existing custom service or application for use in an outbound firewall rule. Note: Y ou cannot change a custom serv[...]

  • Página 188

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 188 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The Add Services screen displays. 8. Change the settings. For more information about the settings, see Add a Custom Service or Application for Use in an Outbound Firewall Rule on page 185. 9. Click the Accept button[...]

  • Página 189

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 189 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 6. In the Service T able, select the radio button for the service or application. 7. Click the Delete Service button. The service or application is removed from the Service T able. Manage P or t For war ding t o a L[...]

  • Página 190

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 190 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 4. T ype http://www.routerlogin.net . A login screen displays. 5. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are cas[...]

  • Página 191

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 191 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Add a P or t For war ding Rule with a Cust om Ser vice or Application The modem router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefin[...]

  • Página 192

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 192 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 9. Specify a new port forwarding rule with a custom service or application as described in the following table. Field Description Service Name Enter the name of the custom service or application. Protocol Select the[...]

  • Página 193

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 193 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The following figure shows two port forwarding rules. 6. Make sure that the Port Forwarding radio button is selected. 7. In the table, select the radio button next to the service or application name. 8. Click the Ed[...]

  • Página 194

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 194 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > Port Forwarding / Port T riggering . The following figure shows two port forwarding rules. 6. Make sure that the Port Forwarding radio but[...]

  • Página 195

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 195 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 How the Modem Rout er Implements the P or t For war ding Rule The following sequence shows the effects of a port forwarding rule: 1. When you enter the URL www .example.com in your browser , the browser sends a web [...]

  • Página 196

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 196 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Add a P or t T riggering Rule The modem router does not provide default services and applications for port triggering rules. Y ou must define a custom service or application for each port triggering rule.  T o ad[...]

  • Página 197

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 197 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 8. Specify a new port triggering rule with a custom service or application as described in the following table. Field Description Service Name Enter the name of the custom service or application. Service User From t[...]

  • Página 198

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 198 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. T[...]

  • Página 199

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 199 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 R emove a P or t T riggering Rule Y ou can remove a port triggering rule that you no longer need.  T o remove a port triggering rule: 1. Launch an Internet browser from a computer or WiFi device that is connected[...]

  • Página 200

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 200 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Specif y the Time-Out P eriod f or P or t T riggering The time-out period for port triggering controls how long the inbound ports stay open when the modem router detects no activity . A time-out period is required b[...]

  • Página 201

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 201 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Advanced Setup > Port Forwarding / Port T riggering . The Port Forwarding / Port T riggering screen displays. 6. Select the Port T [...]

  • Página 202

    Manage Fir ewall Rules, P or t For war ding , and P or t Triggering 202 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 7. When your modem router receives the incoming message to destination port 1 13, it checks its session table and finds an active session for port 1 13 associated with your computer . The modem router replaces the m[...]

  • Página 203

    203 10 10. Diagnostic s and T r oubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: ?[...]

  • Página 204

    Diagnostics and Tr oubleshooting 204 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 P er f orm Diagnostic s The modem router lets you perform various diagnostic tasks. For normal operation, these tasks are not required. Ping an IP Addr ess Use this test to send a ping packet request to an IP address to test the connection. If the re[...]

  • Página 205

    Diagnostics and Tr oubleshooting 205 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADV ANCED > Administration > Diagnostics . The Diagnostics screen displ[...]

  • Página 206

    Diagnostics and Tr oubleshooting 206 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 R eboot the Modem Rout er fr om the W eb Management Int er f ace Y ou or NETGEAR technical support can reboot the modem router from the web management interface, either locally or remotely , for example, when the modem router seems to be unstable or [...]

  • Página 207

    Diagnostics and Tr oubleshooting 207 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 T r oubleshoot with the LEDs When you turn on the power , the LEDs light as described here. 1. When power is first applied, all LEDs light for about one second. 2. The Power LED l ights solid amber for about 20 seconds, turns off for about 10 seconds[...]

  • Página 208

    Diagnostics and Tr oubleshooting 208 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 4. About 10 seconds after the DSL LED starts blinking, the following occurs: - The Power LED lights solid green , indicating that the startup procedure finished. - The Internet LED blinks amber . If an Internet connection is established, the Internet[...]

  • Página 209

    Diagnostics and Tr oubleshooting 209 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Y ou C annot Log In t o the Modem Rout er If you are unable to log in to the modem router from a computer on your local network and use the web management interface, check the following: • If you are using an Ethernet-connected computer , check the[...]

  • Página 210

    Diagnostics and Tr oubleshooting 210 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 T r oubleshoot the Int ernet Connec tion If your modem router cannot access the Internet, check the DSL connection, then the W AN TCP/IP connection. T roubleshoot the DSL Link If your modem router is unable to access the Internet, first determine whe[...]

  • Página 211

    Diagnostics and Tr oubleshooting 211 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Int ernet LED Is Off If the Internet LED is off , the modem router cannot connect to the Internet. V erify the following: • Check that your login credentials are correct or that the information you entered for the ISP connection is correct (see Man[...]

  • Página 212

    Diagnostics and Tr oubleshooting 212 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 • Y our ISP might check for your computer ’s host name. Assign the computer host name of your ISP account as the account name. For more information, see Manually Set Up the Internet Connection on page 45. • If your ISP allows only one Ethernet [...]

  • Página 213

    Diagnostics and Tr oubleshooting 213 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin . The default password is password . The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. S[...]

  • Página 214

    Diagnostics and Tr oubleshooting 214 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Changes Ar e Not Saved If the modem router does not save the changes that you make in the web management interface, do the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab or yo[...]

  • Página 215

    Diagnostics and Tr oubleshooting 215 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 T r oubleshoot Y our Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply . Y ou can easily troubleshoot a netwo[...]

  • Página 216

    Diagnostics and Tr oubleshooting 216 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 T est the P ath fr om Y our Comput er to a R emot e Device After you verify that the LAN path works correctly , test the path from your computer to a remote device: 1. From the Windows toolbar , click the Start button and select Run . 2. In the field[...]

  • Página 217

    217 A A. Supplement al Inf ormation This appendix covers the following topics: • Factory Settings • T echnical Specifications[...]

  • Página 218

    Supplemental Inf ormation 218 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 F ac t ory Settings Y ou can reset the modem router to the factory default settings that are shown in the following table. For more information about resetting the modem router to its factory settings, see Return the Modem Router to Its Factory Default Sett[...]

  • Página 219

    Supplemental Inf ormation 219 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Country/region • North America: United States • Europe: Europe • Other continents: V aries by region RF channel Auto. The available channels depend on the region. T ransmission speed Auto 1 Operating mode • Up to 300 Mbps at 2.4 GHz • Up to 867 Mb[...]

  • Página 220

    Supplemental Inf ormation 220 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 T echnical Specifications T able 6. D6100 modem router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK[...]

  • Página 221

    Supplemental Inf ormation 221 AC1200 WiFi DSL Modem R outer—Essentials Edition Model D6100 Operating frequency range • 2.4 GHz band - US: 2.412–2.462 GHz - Europe: 2.412–2.472 GHz - Australia: 2.412–2.472 GHz - Japan: 2.412–2.472 GHz • 5 GHz band - US: 5.18–5.24 + 5.745–5.825 GHz and DFS (5.25–5.35 + 5.50–5.70) - Europe: 5.18?[...]