Netgear VueZone manual

350 East Plumeria Drive San Jose, CA 95134 USA October 2012 202-1 1 173-02 v1.0 V ueZ one S y stem User M anua l[...]

2 V ueZone System Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the labe l of your product. Y ou will need to reference th is serial number if you contact support. For product upda tes and web support, visit http://support.netgear .com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Cou[...]

3 Contents Chapter 1 Getting Started VueZone Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

4 V ueZone System Grid or List Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 5 Settings Tab Personal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

5 1 1. Gettin g S t arted This chapter covers the following topics: • VueZon e Network • Set Up Y our Vu eZone System • Install the Cameras • S tart V iewing For more information about th e topics covered in this manual, visit the Support website at http://support.netgear .com . Firmware updates with new features and bug fixes are made avai[...]

Getting St arted 6 V ueZone System V ueZone Network The base st ation connect s to your network and uses the Internet conn ection to stream video to your private V ueZone account. Y ou can use your smartphone or a comp uter to visit your V ueZone account to access your video. During video streaming, sever al outbound po rts are used (ports 20000-20[...]

Getting St arted 7 V ueZone System P ackage Contents Y our V ueZone personal video network includes the following: Base S tation Cameras (2) Power adapter Ethernet cable camera mounts ( 4) W all-mounting Batteries (4) Installation guide screws and anchors Shell mounting arm Camera Screwdriver Screws Note: Some V ueZone networks do not include the c[...]

Getting St arted 8 V ueZone System Base Station The base st ation connect s to your network and wirelessly communicates with the V ueZone cameras. Camera Sync button Sync LED Power LED Internet LED Reset Ethernet USB Power connector Stat us L ED Figure 3. Base station, front vi ew . Camera The V ueZone cameras send video to the base station. Y ou h[...]

Getting St arted 9 V ueZone System Set Up Y our V ueZone System Y our network must be connect to the In ternet before you install the V ueZone base station. Follow the step s in this section in the order in which they are presented. Connect the Base Station The base station n eeds to be connected to a network with an Internet connection.  T o co[...]

Getting St arted 10 V ueZone System Install Camera Batteries Depending on the camera model, you need to install either one or two batteries. The camera batteries are provided in the p ackage.  T o inst all camera batteries: 1 Slid e the battery latch toward the camera back, and p ress down on the bottom of the door to remove it. 2 In sert the ba[...]

Getting St arted 11 V ueZone System Sync Cameras to the Base Station Syncing the cameras establishes communicati on between the cameras and the base station.  T o sync cameras to the base st ation: 1 On the base station , make sure that the Internet LED on front is flashing. The flashing Internet LED shows communicati on with the Internet. If th[...]

Getting St arted 12 V ueZone System Install the Cameras Use the magnetic mount s provided in the package to inst all your cameras.  T o inst all a camera: 1 Decide where you want to inst all the camera. 2 If you want to stick the mount directly to a surface, peel off the protective layer on the back of the mounting ball. 3 Either stick the mount[...]

13 2 2. Qui c k T our o f m y .V ueZ one .com This chapter covers the following topics: • VueZone T abs • Personalize Y our VueZone System[...]

Quick T our of my .VueZone.com 14 V ueZone System V ueZone T abs V ueZone.com has three t abs: Cameras, Library , and Settings. This is where you contr ol everything for your V ueZone personal video network. When you log in the Camera tab displays. Figure 6. Camera t ab Camera • View the video stream from all of your camera s. • S tart and stop[...]

Quick T our of my .V ueZone.com 15 V ueZone System Settings • V iew your current account information. • Change your password. • Set up motion-activated alert s. • Adjust the sensitivity of your motion-activated camera. • Schedule recordings. • Adjust your auto record settings. • Add or delete friends who can view your cameras. • Man[...]

Quick T our of my .VueZone.com 16 V ueZone System  T o rename a came ra from the Camera t ab: 1 Double-click the camera name. 2 T ype a new name. Camera names are limited to 13 cha racters, no sp aces. 3 Click out side the field. The new name is saved automatically .  T o rename a came ra from the Settings t ab: 1 On the Settings tab, click a[...]

17 3 3. Cam er as T ab This chapter covers the following topics: • Cameras T ab V iews • Record V ideo • T ake a Snap shot • Zoom • Adjust Brightness Level • Motion Detection Cameras[...]

Cameras T ab 18 V ueZone System Cameras T ab Views This is where you watch video from your cameras. There are two views you can use: • 320-g rid view , which shows all of your cameras at a sma ller size (320 x 240). • 640-view shows o ne camera at a large size (640 x 480). T o select the camera to view , click one of y our ca meras listed on th[...]

Cameras T ab 19 V ueZone System 3 If you have more than one camera, yo u can play all of them at once by clicking the Play All button below the tabs. The button name changes to S top All. T o stop playing video from all the cameras, click Sto p A ll . Icons Y our cameras show icons and a drop -down menu. If you have a V ueZone motion detection came[...]

Cameras T ab 20 V ueZone System Control Bar Buttons There are six controls on the tool b ar: start/stop streaming, record video, take a snap shot, zoom, adjust brightness, and full screen /time lapse mode. Control bar Figure 8. Cameras t ab control bar The following t able describes the control bar buttons. T able 2. Control Bar Butt ons Button Des[...]

Cameras T ab 21 V ueZone System Re c o r d V i d e o Y ou can st art recording video, or you can schedule it (see Schedule a Recording on pag e 32 ).  T o st art recording video: 1 Click the St art Streaming icon to beg in streaming live video. 2 T o start recording, click the Record icon. The border around the vid eo turns red when recording is[...]

Cameras T ab 22 V ueZone System Zoom Y ou can zoom in on the video you see fro m the cameras.  T o zoom: 1 When streaming video, click the Zoom icon in the control bar . The zoom window opens with the option to zoom in b y 1x, 2x or 4x. 2 Select the zoom level. The 640 view allows for up to 2x view . The 320 view allows for up to 4x view . 3 Cli[...]

Cameras T ab 23 V ueZone System Adjust Brightness Level The cameras use the normal image setting unless you change the setting to compensate for bright light or low light environments. Friend s cannot change the brightness level. • Bright light : Reduces exposure for bright light or outdoor settings. • Normal image : This is the default brightn[...]

24 4 4. Li b ra r y T a b Y ou can use the Library tab to man age and watch video clips and review snap shots. This chapter covers the following topics: • View Y our Recordings and Snapshot s • Download a Record ing or Snapsho t to Y our Computer • Lock or Unlock a Recording or Snap shot • Share a V ideo or Snapsh ot Using Email • Upload [...]

Library T ab 25 V ueZone System View Y our R ecordings and Snapshots On the Library tab you can sort snap shots and recording s by name, camera, date, or type by making a selection in the V iew By section above the recordings.  T o view your recording or snap shot: Click the recording or snap shot. T o close the player , click the X in th e uppe[...]

Library T ab 26 V ueZone System Lock or Unlock a R e cording or Snapshot Y our account has a storage limit which varies dependin g on your subscription level. When you reach your limit, your oldest files are de leted automatically . Locked files are not deleted.  T o lock a file: 1 Select the check box for the recording or sn apshot. 2 Click Lo [...]

Library T ab 27 V ueZone System 4 Enter the email addresses and a message to your recipients. T o send to more than one email address, use a semi-colon between the addresses. 5 Click Send . T o cancel, click the X in t he upper right corner . When your friends receive the email, they can cl ick a link to a p age to see what you sent them. From here[...]

Library T ab 28 V ueZone System Y ou are asked to confirm that you want to delete the selected items. 3 Click Delete t o complete the action. Tip: Y ou can store up to 500 MB of files depending on the V ueZone service plan that you have. T o ensure that you have sufficient space , periodically save files to your computer . Grid or List Display Y ou[...]

29 5 5. Settin g s T ab This chapter covers the following topics: • Personal Settings • Cameras • Recording Format • Schedule a Recording • Sharing • Base S tations • Sof tware Updates[...]

Settings T ab 30 V ueZone System P ersonal Settings This is where you can view your current acco unt informa tion, change your user name (used to log in to your account), p assword, and your cont act information including email address and physical address.  T o change the user name, p assword, or email: 1 On the Settings t ab, select Personal S[...]

Settings T ab 31 V ueZone System 2 In the left p ane, click a camera name. 3 T ype the new camera name in the field. The name is saved automatically . When you c lick ano ther tab or link, the name chan ge is shown. Re c o r di n g F o r m at Y ou can control the settin gs of video that is recorded as a result of motion dete cted or from a schedule[...]

Settings T ab 32 V ueZone System Motion Detection T o adjust your motion detection settings, yo u must first enable motion det ection using the radio buttons.  T o adjust your motion detection setting s: 1 Click the Motion Detection link. 2 Using th e slider , select the sensitivity . The higher the number , the more sensitive the motion detecti[...]

Settings T ab 33 V ueZone System 4 Select how often you would like this recording to repeat. 5 Select the rate that you want the video captured. • S treaming video captures the entire time of scheduled recording. • T ime lapse captures frames every 1 minute. • Slow time lapse ca ptures frames once every 5 minutes. T ime lapses are good if you[...]

Settings T ab 34 V ueZone System Sharing Sharing is where you manage who can see yo ur cameras, and which cameras they have permission to view . This is free and easy for y our friends. All they have to do is register .  T o add a friend: 1 On the Settings t ab, click Add a Friend . 2 Enter the name, email address, and if you have more than one [...]

Settings T ab 35 V ueZone System  T o remove a friend completely: 1 Click the friend’s na me, to highlight it. 2 Click Remo ve . Y our friend is deleted. Base Stations On the Settings t ab, you can view information about your base stations and their connections. Y ou can chan ge the name of your base station. The default base st ation name is [...]

Settings T ab 36 V ueZone System If you choose to cancel the update , you can update when you are ready by clicking Base Stat io n on the Settings tab.  T o up date the sof tware: 1 Make sure that your base station is on and your camera’s batter y life indicator shows two yellow or green bars. 2 Click the System Sof tware Update A vailable lin[...]

37 A A. No tif i cati on of C om pli ance NET GEAR Wir eless R outer s, Gate w a y s, AP s This device complies with Industry C anada li cence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2 ) this device must accept any in terference, including interference that may c[...]

V ueZone System Notification of Compliance 38 Deutsch [German] Hiermit erklärt NETGEAR In c. , dass sich das Gerät Radiolan in Übereinstimmung mit den grundlegenden Anforderungen und den übrig en einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiiv[...]

V ueZone System Notification of Compliance 39 This device is a 2.4 GHz wideband transmission system (tra nsceiver), intende d for use in all EU member states and EFT A countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the nati onal spectrum authorities in or der to obtain author[...]

V ueZone System Notification of Compliance 40 • Increase the separation between the equipment and the receiver . • Connect the equipment into an electrical outlet on a circui t different from that whic h the radio receiver is connected. • Consult the dealer or an experienced radio/TV technici an for help. FCC Caution • Any changes or modifi[...]

V ueZone System Notification of Compliance 41 Baby Monitor - Digital 40 feet / 12 meters Cordless phone - Analog 20 feet / 6 meters Cordless phone - Digital 30 feet / 9 meters Bluetooth devices 20 feet / 6 meters ZigBee 20 feet / 6 meters Household Ap pliance Recommended Mini mum Dist ance (in feet and meters)[...]