NETGEAR WNDR4720 manual

350 East Plumeria Drive San Jose, CA 95134 USA September 2014 202-1 1016-03 v1.0 CENTRIA User M anua l Models: WNDR4700 WNDR4720[...]

2 CENTRIA WNDR4700/WNDR4720 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my .netgear .com . Y ou must register your product befor e you can use NETGEAR telephone support. NETGEAR recommends registering your product[...]

3 Contents Chapter 1 Hardware Setup Unpack CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 CENTRIA WNDR4700/WNDR4720 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . 39 Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

5 CENTRIA WNDR4700/WNDR4720 Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Chapter 8 Administration Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

6 CENTRIA WNDR4700/WNDR4720 Chapter 10 Troubleshooting Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Ha[...]

7 1 1. H a rd wa re S e t u p Getting t o kno w yo ur CENTRIA NETGEAR CENTRIA is an all-in-one devi ce with three essential functions. • Back up automaticall y. All your computers—Win dows PCs and Macs—can back up incrementally on the CENTRIA in ternal hard drive or on an external USB storage drive. • Share easily. S tore your files and med[...]

Hardware Setup 8 CENTRIA WNDR4700/WNDR4720 Unpack CENTRIA Open the box and remove the ro uter, cables, and installa tion guide. Ethernet cable Power adapter CENTRIA Tr a y f o r Hard disk drive Note: If you purchased model WNDR4720, your hard disk drive was shipped external to CENTRIA to protect it from any accidental damage. Always remove the hard[...]

Hardware Set up 9 CENTRIA WNDR4700/WNDR4720 • Near the center of th e area where your comput ers and other devices operate and preferably within line of sight to you r wireless devices. • So it is accessible to an AC power outlet and near Ethernet cable s for wired computers. • In an elevated location such as a high s helf, keeping the number[...]

T able 1. LED description LED Description Power • Solid amber . CENTRIA is starting up. • Blinking amber . The firmware is upgrading, or the Reset button was pressed. • So lid green . CENTRIA is ready . • Blin king green . The firmware is corrupted. Visit www .netgear.com/support . • Off . Power is not supplied to CENTRIA. Internet • So[...]

Hardware Set up 11 CENTRIA WNDR4700/WNDR4720 Back P anel The back pan el has the connections shown in the following figure. USB LAN ports W AN Reset Power On/Off Power connector 1-4 (Internet) port Figure 3. CENTRIA, rear view See Factory Settings on pag e 138 for information about restoring factory settings. Label The label on the bottom of the ro[...]

Hardware Setup 12 CENTRIA WNDR4700/WNDR4720 Install CENTRIA T o view the CENTRIA Inst allation video, visit http://kb.netgear .com/app/answers/det ail/a_id/21753/~/centria-hard-drive-in stallation-vid eo , or use the following QR code.  T o install CENTRIA: Make sure that your Internet service is working be fore you install the router. Fo llow s[...]

Hardware Set up 13 CENTRIA WNDR4700/WNDR4720 a. Plug in and turn on your modem. (Replace the batteries if you removed them previously .) 2 a b Router Modem b. With the yellow Ethernet cable that came with the router, connect your modem to the Internet port of your router. 3. Inst all a hard disk drive (optional). For deta ils, see Install an Option[...]

Hardware Setup 14 CENTRIA WNDR4700/WNDR4720 5. Connect a computer . 5 Router Modem Y ou can use an Ethernet cable (not included) or connect wirelessly . • Use an Ethernet cable to connect you r computer to an Ethernet port on your Router. • Or , connect wirelessly by using the preset SSID an d preset WiFi password on the label on the bottom of [...]

Hardware Set up 15 CENTRIA WNDR4700/WNDR4720 • If the computer is set to a st atic or fixed IP address (this is uncommon), change it to obtain a n IP address automatically from the route r. Consult the documentatio n that came with your computer or operatin g system for instructions about how to do this. If the router does not connect to the Inte[...]

Hardware Setup 16 CENTRIA WNDR4700/WNDR4720 3. If you are installing a 0.75-inch-thick HDD (this is uncommon), insert the tray into the router. Follow the THIS SIDE UP and the BACK OF PRODUCT signs on the tray to pla ce it in the correct orient ation. 4. The metal connector on the HDD is up. Insert the HDD. 5. Close the latch to secure the HDD in p[...]

Hardware Set up 17 CENTRIA WNDR4700/WNDR4720 HDD Format If you install an HDD during your initial router setup, the router detect s it. A preformatted HDD does not have to be reformatted. If the HDD has not yet bee n formatted, you are prompted to format the HDD. CAUTION: Formatting the hard disks erase s any data stored on it . Y ou can follow the[...]

Hardware Setup 18 CENTRIA WNDR4700/WNDR4720 3. Grab the top and bottom of the HDD with yo ur fingers and pull to remove it. 4. If you removed a 0.75-in ch HDD, remove the tray from the router . 5. Place the latch back to the left (a) so that the router side door can be closed (b). a b[...]

Hardware Set up 19 CENTRIA WNDR4700/WNDR4720 R equirements for Optional USB Devices The router works with USB 3.0 (USB Super S peed), 2.0 (USB High S peed), and 1.0 and 1.1 (USB Full S peed) standards. The app roximate USB bus speeds are shown in the following table. Actual bus speed s can vary , depending on the CPU speed, memory , speed of the ne[...]

20 2 2. Get ti ng Starte d w ith NET G EAR genie Connec ting to CENTRIA This chapter explains how to use NETGEAR genie to set up your router after yo u complete cabling as described in the inst allation guide and in the previous chapter . This chapter contains the following sections: • Router Setup Preparation • T ypes of Logins and Access • [...]

Getting St arted with NETGEAR genie 21 CENTRIA WNDR4700/WNDR4720 R outer Setup P reparation Y ou can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manual ly . Before you st art the setup process, get your ISP information and make sure the computers and de vices in the netwo[...]

Getting St arted with NETGEAR genie 22 CENTRIA WNDR4700/WNDR4720 Use NETGEAR genie after Installation When you first set up yo ur router, NETGEAR genie automatically st arts when you launch an Internet browser on a computer that is con nected to the router. Y ou can use NETGEAR genie again if you want to view or change settings for th e router. 1. [...]

Getting St arted with NETGEAR genie 23 CENTRIA WNDR4700/WNDR4720 Dashboard (Basic Home Screen) The Basic Home screen has a dashboard that le t s you see the status of your Inte rnet connection and network at a glance. Y ou can clic k any of the six sections of the dashboard to view more detailed information. The left column has the menus, and at th[...]

Getting St arted with NETGEAR genie 24 CENTRIA WNDR4700/WNDR4720 Join Y our Wireless Network Y ou can use the manual or the WPS method to join your wireless network. See Guest Networks on page 36 fo r instructions about how to set up a guest network. Manual Method With the manual method, you choose the network that you want and enter its p assword [...]

Getting St arted with NETGEAR genie 25 CENTRIA WNDR4700/WNDR4720 NETGEAR genie App an d Mobile genie App The genie app is the easy dashboard for ma naging, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for det ails about the genie app s. Menu Language Support Dashboard (Click to view det ails) Retrieve wire less[...]

26 3 3. NET GEAR ge nie Ba sic Se ttings Y our In te r net connec ti on and ne t w or k This chapter contains the following sections: • Basic Home Screen • Internet Setup • Attache d Devices • Parental Co ntrols • ReadySHARE S torage • Basic Wir eless Settings • Guest Networ ks[...]

NETGEAR genie Basic Settings 27 CENTRIA WNDR4700/WNDR4720 Basic Home Screen The genie Basic Home screen is sho wn in the following figure: Internet Setup The Internet Setup screen is where you view or change basic ISP information. Y ou can use the Setup Wizard to detect the Internet connection and au tomatically set up the ro uter. See Setup Wizard[...]

NETGEAR genie Basic Settings 28 CENTRIA WNDR4700/WNDR4720 The fields that display in the In ternet Setup screen depend on whether your Inte rnet connection requires a login . • Ye s . Select the encapsulation method and enter the login name. If you want to change the login time-out, ente r a new value in minutes. • No . Enter the account and do[...]

NETGEAR genie Basic Settings 29 CENTRIA WNDR4700/WNDR4720 • Get Automatically from ISP . Y our ISP uses DHCP to assign your DNS servers. Y our ISP automatically assigns this address. • Use Th ese DNS Servers . If you know that your ISP requires specific serv ers, select this option. Enter the IP address of your ISP’s primary DNS server . If a[...]

NETGEAR genie Basic Settings 30 CENTRIA WNDR4700/WNDR4720 P arental Controls The first time you select Parental Controls from the Ba sic Home screen, your browser goes to the Parent al Controls website. Y ou can learn more about Live Parent al Controls or download the application.  T o set up Live Parent al Controls: 1. Select Parent al Controls[...]

NETGEAR genie Basic Settings 31 CENTRIA WNDR4700/WNDR4720 After inst allation, Live Parental Contro ls automatically start s. 5. Click Next , read the note, and click Next aga in to proceed. Y ou are prompted to log in or create a free account. 6. Select the radio button that applies to you and click Next . • If you already have an Open DNS accou[...]

NETGEAR genie Basic Settings 32 CENTRIA WNDR4700/WNDR4720 7. Select the radio button for the filtering level that you want and click Next . 8. Click the T ake me to the status screen button. Parental contr ols are now set up for the router . The dashboard shows Parental Controls as enab led. R eadySHARE Storage Y ou can view information about an in[...]

NETGEAR genie Basic Settings 33 CENTRIA WNDR4700/WNDR4720 Share Name . Y ou can click the name shown, or you can type it in the address field of your web browser . If Not Shared is shown, the default share has been deleted and no other share for the root folder exist s. Click the link to chan ge this setting. Read Access and W rite Access . Shows t[...]

NETGEAR genie Basic Settings 34 CENTRIA WNDR4700/WNDR4720 1. Select Basic > Wi reles s to display the Wireless Settings screen. The screen sections, settings, and proced ures are explained in the following sections. 2. Make any changes tha t are needed and click Apply to save your settings. 3. Set up and test your wireless devices and computers [...]

NETGEAR genie Basic Settings 35 CENTRIA WNDR4700/WNDR4720 Enable SSID Broadcast . This setting a llows the router to broadcast it s SSID so wireless stations can se e this wireless name (SSID) in their scanned network lists. This ch eck box is selected by default. T o turn o ff the SSID broadcast, clea r the Enable SSID Broadcast check box and clic[...]

NETGEAR genie Basic Settings 36 CENTRIA WNDR4700/WNDR4720 Guest Networks Adding a guest network allows visito rs at your home to use the Interne t without having your wireless security key . Y ou can add a guest net work to each wireless network: 2.4 GHz b/g/ n and 5.0 GHz a/n  T o set up a guest network: 1. Select Basic > Guest Network to di[...]

NETGEAR genie Basic Settings 37 CENTRIA WNDR4700/WNDR4720 Guest Network Wireless Security Options A security option is the type of security pr ot ocol applied to your wireless network. The security protocol in force encrypts data transm issions and ensures that only trusted devices receive authorization to connect to your network. Wi-F i Protected [...]

38 4 4. NET GEAR ge nie A dv anced Home Spec if y ing c ust om set ting s This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard • Setup Menu • WAN Set up • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: [...]

NETGEAR genie Advanced Home 39 CENTRIA WNDR4700/WNDR4720 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard present s status information . The content is the same as what is on the Router S tatus screen available from th e Administration menu. The genie Advanced Home screen is show n in the following figure: This screen is also di[...]

NETGEAR genie Advanced Home 40 CENTRIA WNDR4700/WNDR4720 3. Select Ye s and click Next . The Setup Wizard searches your Internet con nection for servers and protoco ls to determine your ISP conf iguration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable cli ent device (a wireless device or computer) to your netw[...]

NETGEAR genie Advanced Home 41 CENTRIA WNDR4700/WNDR4720 Within 2 minutes, go to the client device and use it s WPS softwa re to join the network without entering a p assword. The router attempt s to add the WPS-capab le device. The WPS LED on the front of the router blinks green. When the rou ter es t ablishes a WPS connection, the LED is solid gr[...]

NETGEAR genie Advanced Home 42 CENTRIA WNDR4700/WNDR4720 W AN Setup The W AN Setup screen lets you configure a DM Z (demilit arized zone) server , change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the W AN (Internet) port.  T o view or change the W AN settings: Select Advanc ed > Setup > W AN Setup [...]

NETGEAR genie Advanced Home 43 CENTRIA WNDR4700/WNDR4720 LAN from attacks from the In ternet, but might prevent some Internet games, point-to-point applications, or multimedia a pplications from functioning. Open NA T provides a much less secured firewall, but allo ws almost all Internet applications to function. • Disable SIP ALG . Th e Session [...]

NETGEAR genie Advanced Home 44 CENTRIA WNDR4700/WNDR4720 Change the MTU Size The maximum transmission unit (MTU ) is the largest data p acket a network device transmit s. When one network device communicates across the Internet with another , the data p ackets travel through many devices along the way . If a device in the dat a path has a lower MTU[...]

NETGEAR genie Advanced Home 45 CENTRIA WNDR4700/WNDR4720  T o change the MTU size: 1. Select Advanced > Setup > W AN Setup . 2. In the MTU Size field, enter a value from 64 to 1500. 3. Click Apply to save the settings. LAN Setup The LAN Setup screen allows conf iguration of LAN IP services such as Dynamic Host Configuration Protoco l (DHCP[...]

NETGEAR genie Advanced Home 46 CENTRIA WNDR4700/WNDR4720 1. Select Advanced > Setup > LAN Setup to display the following screen: 2. Enter the settings that you want to customize. T hese settings are described in the following section, LAN Setup Screen Settings . 3. Click Apply to save your changes. LAN Setup Screen Settings LAN T CP/IP Setup [...]

NETGEAR genie Advanced Home 47 CENTRIA WNDR4700/WNDR4720 Use Router as a DHCP Server Usually , this check box is selected so that the router functions as a Dynamic Host Configurat ion Protocol (DHCP) se rver . • S tarting IP Addres s . S pecify the start of the range fo r the pool of IP addresses in the same subnet as the router. • Ending IP Ad[...]

NETGEAR genie Advanced Home 48 CENTRIA WNDR4700/WNDR4720 Address R eservation When you specify a reserved IP address for a comp uter on the LAN, that computer always receives the same IP address each time it ac cesses the router’s DHCP server . Reserved IP addresses should be assigned to comput ers or se rvers that require perman ent IP settings.[...]

NETGEAR genie Advanced Home 49 CENTRIA WNDR4700/WNDR4720 Enable WMM QoS for Wireless Multimedia Applications The CENTRIA supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traf fic over the wireless link. WMM QoS provides prioritization of wireless data p ackets from dif ferent applications based on four a[...]

NETGEAR genie Advanced Home 50 CENTRIA WNDR4700/WNDR4720 Y ou can edit or delete a rule by selecting its ra dio button and clicking either the Edit or Delete button. Y ou can also delete all the rules by clicking the Delete All button. 3. T o add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Ru le to disp[...]

NETGEAR genie Advanced Home 51 CENTRIA WNDR4700/WNDR4720 QoS for a MAC Address  T o create a QoS policy for traffic from a specific MAC address: 1. Select Adv anced > Setup > QoS Setup , and click the Setup QoS Rule button. The QoS Setup screen displays. 2. Click Add P riority Rule . 3. From the Priority Category list, select MAC Address t[...]

52 5 5. Sto r ag e Acce ssing and conf igur ing an HD D o r USB stor age dri ve This chapter describes how to access and con fi gure a storage drive attached to your router. The USB port on the router can b e used to connect only USB storage devices like flash drives or hard drives, or a printer . Do not connect computers, USB modems, CD drives, or[...]

Sto rag e 53 CENTRIA WNDR4700/WNDR4720 R eadySHARE Access ReadySHARE let s you access and share th e HDD inside the router or a USB drive connected the router USB port. (If your USB device has special drivers, it is not comp atible.) When you connect the USB device, it might t ake up to 2 minutes before it is rea dy for sharing. Note: If your USB d[...]

Sto rag e 54 CENTRIA WNDR4700/WNDR4720 2. Click Add . 3. In the User Name field, type a name. 4. T ype the password in the Password field and in the Re-enter Password field to confirm it. 5. Click the Add but ton when finished. File -Sharing Scenarios Y ou can share files on the USB drive for a wide variety of business and recreational purposes. Th[...]

Sto rag e 55 CENTRIA WNDR4700/WNDR4720 Store Fi les in a Centra l L ocation for Printing This scenario is for a family that has one high-quality color printer directly att ached to a computer , but not shared on the local area ne twork (LAN). This family does not ha ve a print server . • One family member has photos on a Macintosh computer that s[...]

Sto rag e 56 CENTRIA WNDR4700/WNDR4720 Storage Basic Settings Y ou can view or edit basic setti ngs for an internal hard disk drive (HDD) in the router and a USB storage device att ached to your router.  T o go to Storage Basic Setti ngs: Select Basic > ReadySHARE . By default, the HDD and USB storage device are available to all com puters on[...]

Sto rag e 57 CENTRIA WNDR4700/WNDR4720 Add or Edit a Network Folder 1. Y ou can access this feature by selecting Basic > ReadySHARE , and clicking Edit , or selecting Advanced > USB Storage > Advanced Settings . 2. S pecify the changes that you want to make: • T o add a folder , click Create Network Folder . • T o edit a folder , selec[...]

Sto rag e 58 CENTRIA WNDR4700/WNDR4720 Storage Advanced Settings Y ou can set up the device name, workgroups, a nd network folders for your USB device.  T o go to storage advances settings: On the USB Settings screen, click the Edit butto n to display the following screen: Y ou can use this screen to specif y access to the USB storage device. ?[...]

Sto rag e 59 CENTRIA WNDR4700/WNDR4720 Available Network Folders Y ou might need to scroll down to view this section of the screen: • Share Name . If only one device is conn ected, t he default share name is USB_S torage. Y ou can click the name shown, or you can type it in the address field of yo ur web browser . If Not Shared is shown, the defa[...]

Sto rag e 60 CENTRIA WNDR4700/WNDR4720 Media Server By default, the router is set up to act as a ReadyDLNA media server . This setting lets you view movies and photos on DLNA/UPnP A V–comp liant media players, such as Xb ox360, Playstation, and NETGEAR’s Digit al Entertainer Live. T o view these settings , select Ad vanced > USB S torage >[...]

Sto rag e 61 CENTRIA WNDR4700/WNDR4720 2. Click the Approved Devices butt on. The USB Drive Approved Devices screen displays: This screen shows the approved USB de vice s and the available USB devices. Y ou can remove or add approved USB d evices. 3. T o add an approved USB device, select it from the Available USB Devices list, and then click Add .[...]

Sto rag e 62 CENTRIA WNDR4700/WNDR4720 Back Up Y our Computers Y ou can back up your computers onto the CENTRIA internal SA T A hard disk drive or to a connected external USB storag e drive. Y ou can use a formatted HDD or you can format an HDD from the router menu (see Format the HDD on p age 72 ). Note: For information about backing up the rout e[...]

Sto rag e 63 CENTRIA WNDR4700/WNDR4720  T o back up a Windows PC on to an HDD in the router: The first time you back up your PC, the backup could take a while to complete. Durin g the backup you can continue to use your compu ter . 1. I nstall the genie app on each PC by downloading the sof tware from www .netgear .com/genie . 2. Inst all ReadyS[...]

Sto rag e 64 CENTRIA WNDR4700/WNDR4720 Time Machine HDD Backup T ime Machine works on Mac computers only , and automatically backs up your computer .  T o back up a Mac onto an HDD in the router: 1. From your Mac Desktop , open Macintosh HD or Finder . 2. Select WNDR4700 fro m the SHARED list in the left menu. 3. Click the Conn ect As button. 4.[...]

Sto rag e 65 CENTRIA WNDR4700/WNDR4720 9. Enter the password ( p assword ), and the backup begins. Time Machine USB Drive Backup If you are already using T ime Machine software with your USB hard drive, you can skip this section.  T o set up a USB drive for T ime Machine: 1. Physically connect the USB hard drive to your Mac. 2. On yo ur Mac, go [...]

Sto rag e 66 CENTRIA WNDR4700/WNDR4720 3. Open the Disk Utility and format your drive, as shown here. The router supports GUID and MBR partitions only . T o see how to change the partition scheme, see Change the Partition Scheme on p age 69 . Y ou can now use Time Machine wire lessly by c onn ecting the USB hard drive to you r router .  T o back[...]

Sto rag e 67 CENTRIA WNDR4700/WNDR4720 4. Click Connect . After connectin g, you can list connected d evices. One ext ra device, called admin, displays whenever you log in as admin. 5. From the Ap ple menu, select System Preferenc es , and then open T ime Machine. 6. Click Sele ct Dis k and select the backup disk. 7. Click the Use for Backup but to[...]

Sto rag e 68 CENTRIA WNDR4700/WNDR4720 c. On the Energy Saver screen, select W ake for Ethernet network access . d. Click the Back arrow to exit this screen. Y our changes are saved. 5. Modif y your Security settings. a. From the App le menu, select System Preferences . b. From the V iew menu, select Security . c. On the Security screen, lea ve the[...]

Sto rag e 69 CENTRIA WNDR4700/WNDR4720 Change the P artition Scheme T o run with the router , the partition scheme on your Mac has to be set to e ither GUID or MBR.  T o make sure the p artition scheme is set to one of these supported schemes: 1. Open the Disk Utility and select your USB drive. 2. Select th e Partition tab . 3. Select V olume Sc[...]

Sto rag e 70 CENTRIA WNDR4700/WNDR4720 All the data on SD card is backed up in a fo lder on the internal HDD root directory . The folder name is Card_1_Backup_<time st amp> , where time stamp is the time of t he backup. When the backup is done, the HDD LED stops blinking. Y ou can go to the root directory of the internal HDD to check the dat [...]

Sto rag e 71 CENTRIA WNDR4700/WNDR4720 4. Use the Power On/Off button to turn of f the router . 5. Open the router side door and release the internal latch as shown. 6. Grab the top and bottom of the HDD with your fingers and pull to remove it. 7. If you are installing a 0.75-inch-thi ck HDD (this is uncommon), inse rt the tray into the router. Fol[...]

Sto rag e 72 CENTRIA WNDR4700/WNDR4720 8. The connector is up. Insert the HDD. 9. Close the latch to secure the HDD in place. 10. Close the side door of th e router. If the latch is not in the correct positio n or the HDD is inserted in the wrong direction, then the side door to the router cannot be close d. When you turn on the router , the HDD LE[...]

Sto rag e 73 CENTRIA WNDR4700/WNDR4720  T o format the HDD: 1. Select Advanced > Storage > Advanced Setti ngs . 2. Click the Format Internal Disk button.[...]

74 6 6. Re a dy S H A R E P ri n te r Shar e a pr inte r connect ed to t he U SB port ReadySHARE Printer is compat ible with Macs and Windows PCs. It let s you connect a USB printer to the router’s USB port, and access it wirelessly . This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility For more info[...]

ReadySHARE Printer 75 CENTRIA WNDR4700/WNDR4720 Re ad y SH A RE Pr in t er Y ou can connect a USB printer to the router’s USB port, and share it among Windo ws and Mac computers on the network.  T o set up ReadySHARE Printer: 1. Con nect the USB printer to the router ’s USB port with a USB printer cable. 2. Inst all the USB printer driver so[...]

ReadySHARE Printer 76 CENTRIA WNDR4700/WNDR4720 4. Follow the instructions to install t he NETGEAR USB Cont rol Center utility . 5. Af ter you have inst alled the utility , select the language.[...]

ReadySHARE Printer 77 CENTRIA WNDR4700/WNDR4720 6. The first time you access the utilit y , you are asked to select the printer and click the Connect button. Once the connection is established, t he status changes to Manu ally connected by xxx . Y ou can click the Disconnect button at any time to releas e the connection. The st atus then changes to[...]

ReadySHARE Printer 78 CENTRIA WNDR4700/WNDR4720 • Y ou can set the value for the default time-out time from T ools > Configuration . • Th e USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the ro uter . If you exit the utility , printing does not work. • Some fire wall sof tware[...]

ReadySHARE Printer 79 CENTRIA WNDR4700/WNDR4720 USB Control Center Utility The USB Control Ce nter utility allows you to control a shared USB device from your computer that is connected to the USB port on yo ur router . The utility allows you to co ntrol a printer and a sca nner . Y ou have to install the utility on each computer on the net work fr[...]

ReadySHARE Printer 80 CENTRIA WNDR4700/WNDR4720 Control Center Configuration Select T ools > Configuration to display the following scree n: Automatically execute when logging on W indows . Enable this utility to sta rt automatically when you are logged in to Windows. Timeout . S pecify the time-out value for holding the USB resource when it is [...]

ReadySHARE Printer 81 CENTRIA WNDR4700/WNDR4720 Once the printer shows A vailable status, it is no longer grayed out in a Paused st ate in the Windows Printers window . This USB printer is ready . The utility does not need to hold the connection of this USB printer . Once there is any print job for this prin ter , the USB utility connects to this U[...]

82 7 7. Sec ur it y K eep ing un wa nted co nt ent o ut o f y our ne t w or k This chapter explains how to use the basic firewall features of th e router to prevent objectionable content from reaching the computers and devices on your net work. This chapter includes the following sections: • Keyword Blocking of HTTP T raffic • Block Services (P[...]

Security 83 CENTRIA WNDR4700/WNDR4720 K eyword Blocking of HTTP T raffic Use keyword blocking to prevent certain types of HTTP traffic fro m accessing your network. The blocking can be always or according to a schedule. 1. Select Adv anced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options:[...]

Security 84 CENTRIA WNDR4700/WNDR4720 Block Services (P ort Filtering) Services are functions that server computers per f orm at the request of client computers. For example, web servers serve web p ages, time se rvers serve time a nd date information, and game hosts serve dat a about other players’ moves. When a computer on the Internet sends a [...]

Security 85 CENTRIA WNDR4700/WNDR4720 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service T ype list, select t he application or service to allow or block. The list already displays several common services, but you are not limited to thes e choices. T o add any additional services or applications that do not[...]

Security 86 CENTRIA WNDR4700/WNDR4720 Schedule Blocking Y ou can specify the days and time that you want to block Internet access.  T o schedule blocking: 1. Select Advance d > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block . Select days on which you want to[...]

Security 87 CENTRIA WNDR4700/WNDR4720 Security Event Email Notifications T o receive logs and alerts by email, provide your email information in the Email screen, and specify which alert s you want to receive and how of ten.  T o set up email notifications: 1. Select Adv anced > Security > Email to display the following scree n: 2. T o rec[...]

88 8 8. Ad mi ni str at ion Managi ng y our net w ork This chapter describes the router settings for administering and maintaining yo ur router and home network. See Remote Management on p age 11 7 for information about upgrading or checking the status of your rou ter over the In ternet. For information about monitoring Internet traffic, see T raff[...]

Administration 89 CENTRIA WNDR4700/WNDR4720 Upgrade the Firmware The router firmware (routing sof tware) is stored in flash memory . Y ou can upda te the firmware from the Administration menu on t he Advanced t ab. Y ou might see a message at the top of the genie screens when new fi rmware is available for your p roduct. Y ou can use the Check butt[...]

Administration 90 CENTRIA WNDR4700/WNDR4720 View R outer Status T o view router status a nd usage information, select Advanced Ho me or select Administration > Router St atus to display the following screen: Rou t er In fo rm at io n Hardware V ersion . The router model. Firmware V ersion . T he version of the route r firmware. It changes if you[...]

Administration 91 CENTRIA WNDR4700/WNDR4720 Internet P ort (WAN) Setup MAC Address . The Media Access Control address, which is the unique physical address that the Internet (W AN) port of the router uses. IP Address . The IP address that the Internet (W AN) port of the router uses. If no ad dress is shown or the address is 0.0.0, the router cannot[...]

Administration 92 CENTRIA WNDR4700/WNDR4720 T o stop the polling entirely , click Sto p . Connection Status Button On the Router S tatus screen in the In ternet Port pane, click the Connection S tatus button to view connection status informatio n. Figure 8. V iew connection st atus information The Release button returns the st atus of all items to [...]

Administration 93 CENTRIA WNDR4700/WNDR4720 Wireless Settings (2.4 GHz and 5 GHz) The following settings are disp layed: Name (SSID ). The wireless ne twork name (SSID) that the router uses. The default name for  5 GHz ends in -5G to distinguish it from the 2.4 GHz network. Region . The geographic region where the router is being used. It might [...]

Administration 94 CENTRIA WNDR4700/WNDR4720 View Logs of W eb Access or Attempted W eb Access The log is a detaile d record of the websites you have accessed or attempte d to access. Up to 256 entries are stored in t he log. Log entries appear only whe n keyword blocking is enabled and n o log entries are made for th e trusted user . Select Advanc [...]

Administration 95 CENTRIA WNDR4700/WNDR4720 Manage the Configuration File The configuration setting s of the CENTRIA are stor ed within the router in a configuration file. Y ou can back up (save) this file to your computer , restore it, or reset it to the factory default settings. Note: For information about backing up your computer onto the router[...]

Administration 96 CENTRIA WNDR4700/WNDR4720 Erase Under some circumstances, you might want to er ase the configuration and re store the factory default settings. Some examples are if you move the router t o a different network or if you have forgotten the p assword. Y ou can use the Reset button on the back of the router (see Factory Settings o n p[...]

Administration 97 CENTRIA WNDR4700/WNDR4720 3. Click Apply to save your changes. When you use your browser to access the rout er , the login window displays. If passwo rd recovery is enabled, when you click Cancel, the password recovery proce ss start s. Y ou can then enter the saved answers to the secu rity questions to recover the pa ssword.[...]

98 9 9. Advanc e d S et t in gs Cu stomi z e y ou r net w ork This chapter describes the advanced features of your rou ter. The information is for readers with advanced networking knowledge who wa nt to set the router up for unique situations such as when remote access from the Inte rnet by IP or domain name is needed. This chapter includes the fol[...]

Advanced Settings 99 CENTRIA WNDR4700/WNDR4720 Advanced Wireless Settings Select Advanced > Advanced Setup > W ireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio . Y ou can completely turn of f the wireless portion of the wireless router by clearing this check bo[...]

Advanced Settings 100 CENTRIA WNDR4700/WNDR4720 T urn off wireless signal by sched ule . Y ou can use this feature to turn off the wireless signal from your router at times when you do no t need a wireless connection. For example, you could turn it of f for the weekend if you leave town . WPS Settings .Y ou can add WPS devices to your network. AP M[...]

Advanced Settings 101 CENTRIA WNDR4700/WNDR4720 Wireless AP The CENTRIA can be configured as a wireless AP . This mode lets you add a second rou ter to your network. T o use the wireless AP feature, you need two routers: one set up as a router and the other set up as a wirele ss AP . For example, you could inst all the first router in a ro om like [...]

Advanced Settings 102 CENTRIA WNDR4700/WNDR4720 Wireless R epeating F unction (WDS) Y ou can set the CENTRIA up to be used as a wire less access point (AP). Doing th is enables the router to act as a wireless repeater . A wireless repeater connect s to another wireless router as a client where the network t o which it connects be comes the ISP serv[...]

Advanced Settings 103 CENTRIA WNDR4700/WNDR4720 The router is always in dual-band concurrent mode, unless you turn of f one radio. If you enable the wireless repeater in either radio band, the wireless base statio n or wireless repeater cannot be enabled in the other radio band. However , if you enable the wireless base station in either radio ba n[...]

Advanced Settings 104 CENTRIA WNDR4700/WNDR4720 Repeater IP Address . If your router is the repeate r , enter the IP address of the other access point. Disable Wireless Client Association . If your rou ter is the repeater , selecting this check box means that wireless clien ts cannot associat e with it. Only LAN client associations are allowed. - I[...]

Advanced Settings 105 CENTRIA WNDR4700/WNDR4720 2. Select Advanced > Advanced Setup > Wireless Repea ting Function to display the Wireless Repeating Function screen. Scroll to view more settings 3. Select the Enable Wireless Repeating Functio n check box and select the Wireless Base Stat io n radio button. 4. Ente r the MAC address for one or[...]

Advanced Settings 106 CENTRIA WNDR4700/WNDR4720 4. Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base station, but dif ferent from the LAN IP address of the base station. 5. Click Apply to save your changes. 6. V erify connectivity across the LANs. A computer on any wireless or wired LAN segment of the rou[...]

Advanced Settings 107 CENTRIA WNDR4700/WNDR4720 the web page request message to www . example.com, your router stores the original information and then modifies the source information in the request message, perfo rming Network Address T r anslation (NA T): • The source address is replace d with your router’ s public IP address. This is nece ss[...]

Advanced Settings 108 CENTRIA WNDR4700/WNDR4720 An example is Internet Relay Chat (IRC). Y o ur computer connect s to an IRC server at destination port 6667. The IRC serve r not only responds to yo ur originating source port, but also sends an “identify” message to yo ur computer on port 1 13. Using port triggering, you can tell the router, “[...]

Advanced Settings 109 CENTRIA WNDR4700/WNDR4720 Internet to initiate a connection to a server computer on your network. Normally , your router ignores any inbound traf fic that is not a response to your own outbound traf fic. Y ou can configure exceptions to this default rule by using the port forwarding feature. A typical application of port fo rw[...]

Advanced Settings 11 0 CENTRIA WNDR4700/WNDR4720 • Port tr iggering does not require that you know the computer ’ s IP address in advance. The IP address is captured automat ically . • Po rt forwarding requires t hat you specify the computer ’ s IP address during configuration, and the IP address can never change. • Port t riggering requi[...]

Advanced Settings 111 CENTRIA WNDR4700/WNDR4720 Add a Custom Service T o define a service, game, or application th at does not appear in the Service Name list, first determine which port number or range of num bers the a pplication uses. Usually , you can determine this information by co nt acting the publisher of the application o r the relevant u[...]

Advanced Settings 11 2 CENTRIA WNDR4700/WNDR4720 2. Click Edit Service or Delete S ervice . Application Example: Making a Local W eb Server Public If you host a web server on your local network , you can use port forwarding to allow web requests fro m anyone on the Internet to reach your web server .  T o make a local web server public: 1. Assig[...]

Advanced Settings 11 3 CENTRIA WNDR4700/WNDR4720 T o configure port triggering, you need to know which inbo und ports the application needs, and the number of the outbound p ort that will trigger the opening of the inbound p orts. Usually , you can determine this information b y contacting the publisher of the application or the relevant user group[...]

Advanced Settings 11 4 CENTRIA WNDR4700/WNDR4720 7. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address , and enter the IP address of one computer to restrict the service to a particular computer . 8. Select the service type, either TCP or UDP or both [...]

Advanced Settings 11 5 CENTRIA WNDR4700/WNDR4720 For example, for DynDNS.org, select www .dyndns.org. 4. T ype the host name (or domain name) that your Dynamic DNS service provider gave you. 5. T ype the user name for yo ur Dynamic DNS account. This is the name that you use to log in to your account, not your host name. 6. T ype the password (or ke[...]

Advanced Settings 11 6 CENTRIA WNDR4700/WNDR4720  T o set up a st atic route: 1. Select Advanced > Advanced Setup > St atic Routes , and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only .) 3. Select the Priva te check box if you want to limit access t[...]

Advanced Settings 11 7 CENTRIA WNDR4700/WNDR4720 R emote Management The remote managemen t feature lets you upgrade or check th e status of your CENTRIA over the Internet.  T o set up remote management: 1. Select Adv anced > Advanced Setup > Remote Management . Note: Be sure to change the router’s default login password t o a secure pass[...]

Advanced Settings 11 8 CENTRIA WNDR4700/WNDR4720 USB Settings For added security , the router can be se t up to share only approved USB devices. See Specify Approved USB Devices o n page 60 for the procedure. Universal Plug and Play Universal Plug and Play (UPnP) help s devices, such as Internet appliances and computers, access the network and conn[...]

Advanced Settings 11 9 CENTRIA WNDR4700/WNDR4720 UPnP Portmap T able . The UPnP Portmap T able displays the IP address of each UPnP device that is currently accessing the ro uter and which ports (intern al and external) that device has opened. The UPnP Portmap T able also displays what type of port is open and whether that port is still active for [...]

Advanced Settings 120 CENTRIA WNDR4700/WNDR4720 Auto Detect Fields In the IPv6 screen, when you sele ct Auto Detect from the drop-down list, the following screen displays. The Connection T ype field indicates the connect i on type detected. The following fields are also included in this screen: IPv6 LAN Setup Router's IPv6 Address on W AN . Th[...]

Advanced Settings 121 CENTRIA WNDR4700/WNDR4720 router blocks this p acket. This function has two modes. The default is Secured mode, which checks both TCP and UDP packet s. For Open m ode, the checking is a pplied only to the UDP connection. Auto Config In the IPv6 screen, when you select Auto Config from th e drop-down list, the following screen [...]

Advanced Settings 122 CENTRIA WNDR4700/WNDR4720 6to4 T unnel In the IPv6 screen, when you sele ct 6to4 T unnel from the drop-down list, the following screen displays. The following fields are included in this scre en: Remote 6to4 Relay Router . The r emote relay router to which your router creates the 6t o4 tunnel. If your ISP provides the add ress[...]

Advanced Settings 123 CENTRIA WNDR4700/WNDR4720 Fixed In the IPv6 screen, when you select Fixed from the dro p-down list, the following screen displays . The following fields are inclu ded in this screen: IPv6 Fi xed WAN Setup IPv6 Address/Prefix Length . The IPv6 address and prefix length of the router's W AN interface. Default IPv6 Gateway .[...]

Advanced Settings 124 CENTRIA WNDR4700/WNDR4720 DHCP In the IPv6 screen, when you sele ct DHCP from the drop-down list, the following screen displays. The following fields are included in this scre en: User Class . Most people do not need to f ill in this field, but if your ISP has given you a specific host name, enter it here. Domain Name . This i[...]

Advanced Settings 125 CENTRIA WNDR4700/WNDR4720 PPP oE In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays . The following fields are inclu ded in this screen: Login . This is usually the name th at you use in your email ad dress. For example, if your main mail account is JerAB@ISP .com, then you would p[...]

Advanced Settings 126 CENTRIA WNDR4700/WNDR4720  T o monitor Internet traffic: 1. Click Advanced > Advanced Setup > T raffic Meter to display the following screen. Scroll to view more settings 2. T o enable the traffic meter , select the Enable T raffi c Meter check box. 3. If you would like to record and restrict the volume of I nternet t[...]

127 10 10. Tr o u b l e s h o o t i n g This chapter provides info rmation to help you diagnose and solve prob lems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Quick T ips ?[...]

T roubleshooting 128 CENTRIA WNDR4700/WNDR4720 Quick Tips This section describes tip s for tr oubleshooting some common problems. Sequence to R estart Y our Network Be sure to rest art your network in this sequence: 1. T urn off and unplug the modem. 2. T urn off the router and computers. 3. Plug in the modem and turn it on. W ait 2 minutes. 4. T u[...]

T roubleshooting 129 CENTRIA WNDR4700/WNDR4720 Network Settings Make sure that the network settings of t he computer are correct: • Wire d and wirelessly connected computers need to have networ k (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using [...]

T roubleshooting 130 CENTRIA WNDR4700/WNDR4720 If the error persists, you might have a hardware problem and should contact t echnical support at www .netgear .com/support. HDD LED Is R ed or R ed and Green • If the HDD LED is solid green plus red, the internal hard disk drive (HDD) is 85% full. • If the HDD LED is blinking green and red, the HD[...]

T roubleshooting 131 CENTRIA WNDR4700/WNDR4720 Cannot Log In to CENTRIA If you are unable to log in to CENTRIA from a computer on your local ne twork, check the following: • If you are using an Ethernet-connected co mputer , check the Ethernet connection between the computer and t he router as described in the previou s section. • Make sure tha[...]

T roubleshooting 132 CENTRIA WNDR4700/WNDR4720 If your router cannot obt ain an IP address from the ISP , you might need to force your cable or DSL modem to recognize yo ur new router by rest arting your network, as described in Sequence to Rest art Y our Network on p age 128 . If your router is still unable to obtain an IP addr ess from the ISP , [...]

T roubleshooting 133 CENTRIA WNDR4700/WNDR4720 T roubleshoot PPP oE If you are using PPPoE, tr y troubl eshooting your Internet connection.  T o troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Administratio n > Router St atus . 3. Click Connection St atus . If all of the steps indicate OK, then your PPPoE connection is up [...]

T roubleshooting 134 CENTRIA WNDR4700/WNDR4720 Changes Not Saved If the router does not save the cha nges you make in the router interface, check the following: • When entering configuration se ttings, a lways click the Ap ply button before moving to another screen or t ab, or your changes are lost. • Click the Refresh or Reload button in the w[...]

T roubleshooting 135 CENTRIA WNDR4700/WNDR4720 R estore the Factory Settings and P assword This section explains how to restore the factor y settings, changing the router’ s administration password back to password . Y ou can erase the current configu ration and restore factory defaults i n two ways: • Use the Erase function of the router (see [...]

T roubleshooting 136 CENTRIA WNDR4700/WNDR4720 Check that the appropriate LEDs are on for yo ur network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs a re on for the switch port s that are connected to your comput er and router. • Wr ong network configuration V erify that the Ethern[...]

137 A A. Supplemental Inf ormati on This appendix provides facto ry default settings and technical specifications for th e CENTRIA WNDR4700/WNDR4720. This appendix includes the following sections: • Factory Settings • T echnical Specifications[...]

Supplement al Information 138 CENTRIA WNDR4700/WNDR4720 Factory Settings Y ou can return the router to its factory se ttings. Use the end of a pa per clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the followin[...]

Supplement al Information 139 CENTRIA WNDR4700/WNDR4720 T echnical Specifications Wireless Wireless communication Enabled SSID name See router label Security WP A2-PSK (AES) Broadcast SSID Enabled T ransmission speed Auto * Country/region United S tates in the US, otherwise varies by region RF channel 6 until region selected Operating mode 2.4 GHz [...]

Supplement al Information 140 CENTRIA WNDR4700/WNDR4720 LAN 10BASE-T or 100BASE-Tx or 1000BASE-T , RJ-4 5 WA N 10BASE-T or 100BASE-Tx or 1000BASE-T , RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.1 1 standard. See the footnote for the previous table. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.1 1n v[...]