Nortel Networks 555-7101-226 manual

555-7101-226 CallPilot Installation and Configuration P ar t 2: 703t Ser v er Hardware Installation Product release 2.02 Standard 1 .01 Nov ember 2005 555-7101-226[...]

P0603578[...]

CallPilot Installation and Configuration P ar t 2: 703t Ser v er Hardware Installation Publication number: 555-7101-226 Product release: 2.02 Document release: Standard 1.01 Date: Nov ember 2005 Cop yright © 2003 Nor tel Networks. All Rights Reser ved. Printe d in Canada Inf or mation is subject to change without notice. Nor tel Networ ks reser ve[...]

*Nor tel Networ ks, the Nortel Networ ks logo , the Globemar k, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DM S-250, DMS-MTX, DMS-SCP , DPN, Dualmode, Helmsman, IVR, MAP , Meridian, Mer idian 1, Merid ian Link, Meridian Mail, Norstar , SL-1, SL -100, Succession, Super node, Symposium, T elesis, and Unity are trademarks of Nor tel Networ ks[...]

Part 2: 703t Server Hardware Installation 5 RADISYS is a trademark of Radisys Cor poration. ROLM is a tr a demark of Siemens ROLM Communications Inc. SLR4, SLR5, and T ANDBERG are trademar ks of T andberg Data ASA. SONY is a trademark of Sony Corporation . SYBASE is a trademark of Sybase , Inc. TEA C is a trademark of TEAC Corporation UNIX is a tra[...]

6 CallPil ot Publication history Standard 1.01[...]

November 2005 Publication history Part 2: 703t Server Hardware Installation 7 Publication history November 2005 Standard 1.01 o f the CallPilot Installation and Conf iguratio n, P art 2: 703t Server Har dwar e Installation is issued for general release. October 2003 Standard 1.0 of the CallPilot Installation and Conf iguratio n, P art 2: 703t Serve[...]

8 CallPil ot Publication history Standard 1.01[...]

Part 2: 703t Server Hardware Installation 9 Contents 1 703t server description 11 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 IRQ mapping table . . . . . . . . . . . . . . .[...]

Contents Standard 1.01 10 CallPil ot[...]

Part 2: 703t Server Hardware Installation 11 Chapter 1 703t server description In this chapter Ser v er f eatures 12 Slot assignment s 19 IRQ mapping tab le 21 Network connectivity 23 Suppor ted peripheral de vices 28[...]

703t server descri ption Standard 1.01 12 CallPil ot Server features Introduction This section provides a genera l ov erview of the 703t serv er . Server dimensions Height chassis only: 42 cm (16.75 in.) with chassis feet: 44 cm (17.5 in.) W idth chassis only: 21.5 cm (8. 6 in.) with chassis feet: 32 cm (12.7 in.) Depth (distance from front to back[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 13 Front panel f eatures The follo wing diagram sho ws the 703t server’ s front panel features: G101759 CD-ROM drive CD dra wer eject button T ape drive Network LEDs Sleep mode button (not used) P ower b utton Status LEDs USB connector (not used) Flopp y disk drive Fl[...]

703t server descri ption Standard 1.01 14 CallPil ot The table belo w describes the parts that are identified in the preceding diagram: P ar t Function Reset b utton T riggers a hardware (cold) reset. Do not use this button to perform a server restart. Restart the server as described in “Restarting the server” in CallPilot Installation and Conf[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 15 IDE CD-R OM driv e (5.25 in.) Enables you to use the CallPilot softw are and documentation CD-ROMs. CD driv e eject button Opens the CD-R OM drawer . Push the b utton again to close the drawer . Backup tape driv e Allo ws backup of hard drive data. Hard driv e 1 10,0[...]

703t server descri ption Standard 1.01 16 CallPil ot Rear panel diagram The follo wing diagram sho ws the 703t server’ s rear panel features: Note: For more information, see “Slot assignments” on page 19. G101760 P ower connector USB connectors (not used) PS/2 ke yboard connector PS/2 mouse connector Serial por t (COM1) P arallel por t Monito[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 17 The table belo w describes the parts that are identified in the preceding diagram: Pa r t C o l o r A C power supply connector (450 W non hot-sw ap po wer supply) Not applicable USB connectors Not applicable PS/2 ke yboard connector Purple PS/2 mouse connector Green [...]

703t server descri ption Standard 1.01 18 CallPil ot En vironmental specifications En viro nmenta l condit ion Specifi cation Operating temperature 10 ° C to 35 ° C (50 ° F to 95 ° F) Maximum rate of change must not exceed 10 ° C (50 ° F) per hour . Non-operating (storage) temperature -40 ° C to 70 ° C (-40 ° F to 158 ° F) Non-operating h[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 19 Slot assignments Introduction The slot assignment tables sho w  the physical location of boards inside the server , relati ve to other boards  the order in which b oards are installed (for example, board #1, 2, 3, and so on)  ho w the boards are represented [...]

703t server descri ption Standard 1.01 20 CallPil ot Slot definition and numbering In the follo wing table, the term “slot” refers to the av ailable slot openings in the chassis, not the PCI connectors inside the server . The slots are numbered from the bottom of th e serv er to the top. Slot 1 is the bottom slot in the chassis when the chassis[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 21 IRQ mapping table The follo wing table lists the assignmen ts for each Interrupt Request (IRQ). Y ou do not need this information for in stallation, but it may be useful for troubleshooting. Interrupt I/O APIC level Slot or device INTR INT0 Processor interrupt IRQ0 I[...]

703t server descri ption Standard 1.01 22 CallPil ot IRQ14 INT14 IDE controller IRQ15 INT15 A v ailable Interrupt I/O APIC level Slot or device[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 23 Netw ork connectivity Introduction This section describes how the 703t se rver can be inte grated into your network. The integratio n depends on the type of swi tch you are using. Refer to:  “Sample netw ork setup: Meridian 1” on page 24  “Sample network [...]

703t server descri ption Standard 1.01 24 CallPil ot Sample netw ork setup: Meridian 1 The Meridian 1 switch can be one of t he follo w ing:  Option 11C or Op tion 11C Mini using f iber connections  Option 51C  Option 61C  Options 81 and 8 1C The following diagram sho ws a CallPilot 703t server network setup with a Meridian 1 switch. G1[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 25 Sample netw ork setup: Succession 1000 The following diagram sho ws a CallPilot 703t server network setup with a Succession 1000 system: G101636 Optivity T elephony Manager PC W eb-enabled CallPilot administrativ e PC W eb-enabled CallPilot administrativ e PC Desktop[...]

703t server descri ption Standard 1.01 26 CallPil ot In the pre vious diagram, the telephon y LAN (TLAN) provides IP connecti vity between the Succession 10 00 system and the i2004 Internet phonesets. The connection between the Ca ll Server and Media Gateway can be point-to-point, or it can be throug h th e LAN, if the system is installed in a dist[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 27 Netw ork requirements Appropriate network ing equipment must be a vailable for both the CLAN and ELAN. The CLAN and ELAN must be proper ly conf igured for correct CallPilot operation. T o ensure correct conf igur ation, Nortel Networks recommends that you consult a n[...]

703t server descri ption Standard 1.01 28 CallPil ot Suppor ted peripheral devices Introduction This section identifies e xternal devi ces that are suppo rted by the 70 3t server . The fo llo wing table describes the supported peripheral de vices: Device Description Modem A 56 Kbps external modem (NTRH9078 in North America only) provides remote acc[...]

November 2005 703t server description Part 2: 703t Server Hardware Installation 29 Monitor , ke yboard, and mouse  15-in. monitor: NTRH9011 Since the monitor is an e xte rnal device, it requires its o wn A C power source referenced to the same ground as the 703t serv er and th e switch to which it is connected.  K eyboard: NTRH9013  Mouse:[...]

703t server descri ption Standard 1.01 30 CallPil ot[...]

Part 2: 703t Server Hardware Installation 31 Chapter 2 Preinstallation requirements In this chapter Installation ov er view 32 Unpacking the 703t se r ver 35 Removin g the side cov er 37 Inspecting t he ser ver inter ior 40 Replacing th e side cover 42 Installing the chassis f eet 44[...]

Preinstallation requi rements Standard 1.01 32 CallPil ot Installation o verview Introduction This section provides an o verview of the steps required to install the 703t server and peripheral de vices. For detailed instructions, see Chapter 3, “Installing the server and connec ting the peripheral de vices. ” When you are finished, continue w i[...]

November 2005 Preinstallation requi rements Part 2: 703t Server Hardware Installation 33 4 Replace th e serv er co ver . ❒ 5 Place the 703t server in the chosen location (see page 48). ❒ 6 Set the DIP switches on the mod em (see page 51). ❒ 7 Connect the 703t serv er and devices as follo ws:  Connect the monitor , ke yboard, and mouse (see[...]

Preinstallation requi rements Standard 1.01 34 CallPil ot Con ventions for warnings Y ou may encounter t he follo w ing types of warnings in t his guide. Do not ignore them. . DA N G E R Risk of el ectric s hock W arns you of an immediate electrical hazard, which, if not av oided, will result in shock, serious injury , or death. . W ARNING Risk of [...]

November 2005 Preinstallation requi rements Part 2: 703t Server Hardware Installation 35 Unpac king the 703t ser ver Introduction Follo w this procedure to unpack the server and peripherals. T o unpack the equipment 1 Carefully open the cardbo ard car ton containing the ser ver . 2 Remov e the ser ver from the car ton and set it on the flo or . 3 C[...]

Preinstallation requi rements Standard 1.01 36 CallPil ot 5 Sav e all packing materials and cartons in case you must return any equipment to th e carrier . What’ s ne xt? Remov e the server cov er so that you can inspect the interior of the server . See “Removing the side cover” on page 37.[...]

November 2005 Preinstallation requi rements Part 2: 703t Server Hardware Installation 37 Remo ving the side cover Introduction This section describes ho w to remov e th e server’ s side cov er so that you can work with the interior components. The si de cov er is on the server’ s left si de when the front of the serv er is facing you. T o remov[...]

Preinstallation requi rements Standard 1.01 38 CallPil ot The follo wing diagram sho ws ho w to remov e the side pa nel. See the instructions for remov al below . 1 Place the server on its side on y our working surf ace. 2 T urn the two thumbscr ews on the bac k of the ser ve r counter-clo ckwise to loosen them. Note: The thumbscr ews are not remov[...]

November 2005 Preinstallation requi rements Part 2: 703t Server Hardware Installation 39 4 Use one hand to pull the top e dge of the co v er aw ay from th e ser v er to disengage the top row of ta bs on the cov er f rom the no tches in the chassis. 5 Use both hands to lift t he cov er upward to disengage t he bottom ro w of tabs from the notches in[...]

Preinstallation requi rements Standard 1.01 40 CallPil ot Inspecting the server interior Introduction Before you install the server , you sh ould perform a visual inspection for loose components, foreign matter , or shipping damage inside the server . T o inspect the server interior 1 Ensure that all the cards are fu lly seated on the baseboard. 2 [...]

November 2005 Preinstallation requi rements Part 2: 703t Server Hardware Installation 41 you are satisfied th at the 703t server has ar rived at yo ur site undamaged replace the se r ve r cov er . F or instructions, see “Replacing the side cov er” on page 42. IF THEN[...]

Preinstallation requi rements Standard 1.01 42 CallPil ot Replacing the side co ver Introduction When you are satisfied that the server was not damaged during shipme nt, reinstall the side cov er . T o replace the side cover 1 Align the right edge of th e ser ve r’ s side cov er with the inside ledge at t he front of the ser ver . 2 Ensure that t[...]

November 2005 Preinstallation requi rements Part 2: 703t Server Hardware Installation 43 The follo wing diagram sho ws how to: 1) align the tabs, 2) engage the co ver and 3) tighten the thumbsc re ws. What’ s ne xt? If you want to install the chassis feet on the bottom of the serv er, continue with “Installing the chassis feet” on pa ge 44. O[...]

Preinstallation requi rements Standard 1.01 44 CallPil ot Installing the chassis f eet Introduction Y ou can install feet on the bottom of the server . The feet stabilize the serv er and will help pre vent the serv er from ac cidentally falling o ver on its side. T o install the chassis feet G101782 T ow ards back of ser ver T ow ards front of ser [...]

November 2005 Preinstallation requi rements Part 2: 703t Server Hardware Installation 45 1 Ensure that the server is la ying on its side, supported to give the server bottom f our to five inches clear ance abov e the work surf ace. 2 Attach the f eet as shown in the preceding diagr am. Use f our scre ws to attach each f oot to the chassis. The h ol[...]

Preinstallation requi rements Standard 1.01 46 CallPil ot[...]

Part 2: 703t Server Hardware Installation 47 Chapter 3 Installing the server and connecting the peripheral de vices In this chapter Installing the ser ver 48 Prepar ing the modem 49 Connecting pe riphe rals to the ser ver 53 Connecting the server to th e ELAN 57 Connecting th e server to the CL AN (optional) 59 Installing the Nor tel Networks softw[...]

Installing the server and connecting the periphe ral devices Standard 1.01 48 CallPil ot Installing the server Introduction Before you install the 703t server , ensu re that the chosen location meets the requirements identif ied on the “Site inspection checklist” provided in CallPilot Installation and Conf igur ation P art 1: Installation and M[...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 49 Preparing the modem Introduction Y ou require a modem to support remote dial-up access to the CallPil ot server . The modem also enables Nort el Networks technical support to connect to your CallPilot serv er for troubleshooting p[...]

Installing the server and connecting the periphe ral devices Standard 1.01 50 CallPil ot The follo wing diagram sho ws the ke y components of the external modem, including the location and required settings of the DIP switches: G101445 RJ-11 connection DIP switches Switch positions: Serial cable (RS-232) connection Power connection 1234 5 678 1234 [...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 51 T o set the modem DIP switches Use a pair of tweezers or a small screwdri ver to set the DIP switches as described in the “Change to” co lumn of the following table: Note: ON is do wn. OFF is up. DIP switch Default setting Cha[...]

Installing the server and connecting the periphe ral devices Standard 1.01 52 CallPil ot What’ s ne xt? Continue with “Connecting periphera ls to the serv er” on page 53. 6 OFF OFF Carrier Detect (CD) ove rride  OFF: The modem sends a CD signal when it connects with another modem; it drop s the CD on disconnect.  ON: CD is alw ays ON (o[...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 53 Connecting peripherals to the server Introduction This section describes ho w to connec t the monitor , keyboard, mouse, and modem to the server . Rear panel The peripheral device connection panel at the back of the server provide[...]

Installing the server and connecting the periphe ral devices Standard 1.01 54 CallPil ot The diagram belo w shows the connecto rs for the po wer cord and the peripheral devices on the 703t server . G101760 P ower connector USB connectors (not used) PS/2 ke yboard connector PS/2 mouse connector Serial por t (COM1) P arallel por t Monitor connector 1[...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 55 T o connect the mouse, keyboar d, and monitor to the ser ver 1 Place the monitor , ke yboard, and mouse in the same location as the ser v er . 2 Plug the k eyboar d and mouse into the app ropriate PS/2 connectors on the chassis re[...]

Installing the server and connecting the periphe ral devices Standard 1.01 56 CallPil ot Connect the server to the ELAN and CLAN h ubs (if applicable). IF the server will THEN be connected to the ELAN c ontinue with page 57. be connected onl y to a CLAN continue with page 59. not be connected to either the ELAN or CLAN continue with installing the [...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 57 Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession 1000 system using the Embedded LAN (ELAN). T o connect the server to the ELAN 1 Locate the ELAN Ethernet connector [...]

Installing the server and connecting the periphe ral devices Standard 1.01 58 CallPil ot 3 At the switch, connect the ELAN networ k cable to an MAU (Ethernet ) transce ive r . Then complete the connecti on from the tr ansceiv er to the s witch. What’ s ne xt? . DANGER Risk of fire hazar d The NTRH9069 MA U is not suitab le f or installation in du[...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 59 Connecting the server to the CLAN (optional) Introduction This section provides instructions to connect the server to the Customer LAN (CLAN). Note: The CLAN connection is optional. Ho wever , connection to a CLAN is required for [...]

Installing the server and connecting the periphe ral devices Standard 1.01 60 CallPil ot Installing the Nor tel Netw orks software feature ke y adapter Introduction The software feature ke y is a security device that stores the unique serial number of the server . The feature ke y is embe dded in th e Nortel Networks software feature ke y adapter ,[...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 61 Requirements For installation, you require a Phillips No. 1 scre wdriv er . T o install the softwar e feature key adapter 1 Ensure that there is no cab le connected to the par allel por t. Note: The par allel por t is also known a[...]

Installing the server and connecting the periphe ral devices Standard 1.01 62 CallPil ot Connecting the server to power Bef ore y ou begin Ensure that proper power and ground ing are av ailable for all the po wer outlets serving the CallPilot server and its associated peri pherals. Po wer for these de vices must be wired and fused independently of [...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 63 Before you connect the server to the po wer source, re view the follo wing diagram (and the warning that follo ws ) to ensure that all peripheral hardware de vices are in place: G101637 CallPilot server Modem Mouse Keyboard Monito[...]

Installing the server and connecting the periphe ral devices Standard 1.01 64 CallPil ot T o connect the server to power 1 Plug the server’ s A C power cord int o the server’ s rear panel. 2 Plug the other end i nto a wall receptacle or pow er bar . T o star t the server 1 Press the server ’ s pow er s witch to star t the server . 2 Obser v e[...]

November 2005 Installing the server and connecting the periph eral devices Part 2: 703t Server Hardware Installation 65 Use <arrow up> and <arrow down> to move the highlight to your choice Press Enter to choose Seconds until highlighted choice will be started automatically 5 The Windows NT startup sequence begins . 4 Ensure that the Win[...]

Installing the server and connecting the periphe ral devices Standard 1.01 66 CallPil ot[...]

Part 2: 703t Server Hardware Installation 67 Inde x Numerics 703t server CLAN connection, establishing 59 connector 17 connections establishing 62 po wer 62 dimensions 12 ELAN connection, establishing 57 – 58 en vironmental specifications 18 feet, installing 44 – 45 front panel, description 13 – 15 hard dri ve bays 15 installing 48 interior i[...]

Index Standard 1.01 68 CallPil ot Succession 1000 25 front panel 13 modem 50 rear panel 16 , 54 server connections, peripheral de vices 62 server feet, installing 44 si de cove r removing 38 replacing 43 software feature ke y adapter 60 TLAN (Succession 1000) 25 dimensions, 703t server 12 DIP switches, setting modem 51 – 52 dongle 60 E ELAN conne[...]

November 2005 Index Part 2: 703t Server Hardware Installation 69 P part numbers ke yboard 29 modem 28 monitor 29 mouse 28 , 29 PCI slots 17 peripheral de vices 28 connecting to the serv er 53 ke yboard 29 modem 28 monitor 29 mouse 28 , 29 po wer connecting server to 64 grounding, requirement 64 protocols, supported network 26 – 27 R rear panel, d[...]

Index Standard 1.01 70 CallPil ot W warnings, con ventions 34[...]

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CallPilot Installation and Configuration P ar t 2: 703t Ser ver Hardw are Installation Cop yright © 2003 Nor tel Networks. All Rights Reser ved. Inf or mation is subject to change without notice. Nor tel Networ ks reser ves the right to mak e changes in design or components as pr ogress in engineering and ma nuf actur ing may warrant. The process [...]