Panasonic KX-P8420 manual

Please carefully read the Operating Instructions and the Drivers and Utilities Reference Guide before operating. Keep this CD-ROM in the protective case. Do not expose the CD-ROM to direct sunlight or extreme heat and do not scratch or smudge the surface of the CD-ROM. Model No . KX-P8420 Operating Instructions[...]

2 Thank y ou for pur chasing the P anasonic KX-P8420 Color Laser Printer . The serial number is located on the label on the rear of the unit. For your convenience, record the number below and keep this book along with your proof of purchase, in the event of a theft or for future reference. MODEL NO . KX-P8420 SERIAL NO . NAME OF RESELLER D A TE OF [...]

3 As an E NERGY S TAR ® Partner, Panasonic has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. (E NERGY S TAR is a U.S. registered mark.) Adobe, Acrobat, Adobe Photoshop, Adobe Illustrator, PostScript, PostScript 3, Adobe Type Manager and the PostScript 3 logo are trademarks of Adobe Systems Incorporated. [...]

4 EFI STANDARD SOFTWARE LICENSE AGREEMENT Electronics for Imaging, Inc. grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Software”) included with the Fiery® server you have purchased, including without limitation the PostScript® software provided by Adobe Systems Incorporated. You ma[...]

5 Remedies Unauthorized use, copying or disclosure of the Software, Coded Font Programs, Typefaces, Trademarks or accompanying documentation will result in automatic termination of this license and will make available to Electronics for Imaging other legal remedies. Limited Warranty And Disclaimer Electronics for Imaging warrants that, for a period[...]

6 Third Party Beneficiary You are hereby notified that Adobe Systems Incorporated, a California corporation located at 1585 Charleston Road, Mountain View, California 94039-7900 (“Adobe”) is a third-party beneficiary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Fonts, the Coded Font Pro[...]

7 FOR USERS IN UNITED STATES Technical Support Calls If you have read this manual and tried the troubleshooting procedures and you are still having difficulty, please contact the reseller from which the unit was purchased. You may also call the end user technical support telephone number which is operational during East Coast business hours (9:00 A[...]

8 Contents EFI STANDARD SOFTWARE LICENSE AGREEMENT . . . . . . . . . . . . . . . 4 For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Power source . . . . . . . . . . . . . . . . . . . . . . [...]

9 Contents Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Preparing the imaging unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting up the output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Installing the toner cartridges . . . .[...]

10 Contents General steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Installing the PostScript printer driver for Windows . . . . . . . 78 Installing the PostScript printer driver for Windows 95 . . . . . . . . . . . . . . . . 78 Specifying installed devices . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

11 Contents Bias adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 VisualCal, 30% match calibration . . . . . . . . . . . . . . . . . . . . . . 134 Calibrating the printer using VisualCal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Resetting the VisualCal calibration . . . . . . . . . . . . . .[...]

12 For Y our Safety General Warning • To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Caution • Do not open covers and do not attempt to repair the unit yourself. Refer servicing to qualified personnel. Power source Warning • The power source voltage of this unit is listed on the nameplate. Only pl[...]

13 For Y our Safety Moving the unit The printer weighs approximately 48.2 k g {106.2 lbs.}. It must be handled by two people. Turn the power off and remove the power cord when handling the unit.[...]

14 For Y our Safety Caution labels FOR USERS IN AUSTRALIA This mark shows that the product complies with AS/NZS 3548. ATTENTION: SURFACE CHAUDE CI-INTERIEUR VORSICHT: HEISSE FLÄCHE INTERN ATENCION: SUPERFICIE CALIENTE EN EL INTERNO CAUTION: HOT SURFACE INSIDE CAUTION: HOT SURFACE INSIDE CAUTION: HOT SURFACE BELOW ATTENTION: SURFACE CHAUDE CI-DESSO[...]

15 For Y our Safety FOR USERS IN U.K. IMPORTANT: FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This printer is supplied with a moulded three pin mains plug each for your safety and convenience. A 13 amp fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 13 amps and tha[...]

Chapter 1 16 Before You Start Bef ore you set up your ne w pr inter , please read the f ollowing inf or mation. Cautions T o avoid prob lems , do not use the equipment under the f ollo wing conditions: • Direct e xposure to sunlight • Extremely high or low temper ature [temperature range: 10˚C to 32.5˚C (50˚F to 90.5˚F)] • Extremely high [...]

17 Bef ore Y ou Star t • Directly in front of air conditioning v ents • Liquids near the equipment • T oo much media/document which exceeds the limit mark on the guide of the tra y . • F ront/right/left doors opened while the pr inter is operating; it may cause a media jam. • Any toner other than genuine P anasonic toner . It ma y damage [...]

18 Bef ore Y ou Star t T o prev ent accidental damage to the CD-ROMs: • Do not touch or write on the surface of the disc. • Do not leav e the disc out of the protective case . • Do not leav e the disc in direct sunlight or near heat sources. • Do not place heavy objects on the disc case or drop the case . • T o clean the disc, hold the di[...]

19 Bef ore Y ou Star t T o prev ent static electr icity damage to any of the f ollowing components, touch a grounded metal surf ace, such as the printer’ s bare metal frame prior to touching the component. • The interf ace connectors—parallel and optional network • Electrical components, connectors inside the printer , any components on the[...]

20 Bef ore Y ou Star t Features of the KX-P8420 The KX-P8420 Color Printer provides f ast, high-quality color pr inting on plain paper , plus the ease of operation and high perf or mance you e xpect from a laser printer , including the follo wing. • Resolution—maximum 1200 x 1200 dpi (with optional additional memory) • Continuous printing on [...]

21 Bef ore Y ou Star t ColorWise ™ CRDs (color rendering dictionar ies) take full adv antage of the colors av ailable on y our pr inter . P ostScr ipt 3 RGB files are conv er ted to the printer’ s CMYK color space dur ing processing—optimizing them for rendering and pr inting. CRDs av ailable with the P ostScript driver include: • Photogra[...]

22 Bef ore Y ou Star t Fier y WebT ools are utilities that enable users to manage the KX-P8420 from the Internet or your company’ s intranet: • Fier y W ebDownloader • Status • Fier y W ebSetup • Fier y W ebLink • Fier y W ebSpooler F or additional information on KX-P8420 specifications, see “Specifications” on page 205 . The icon[...]

23 Bef ore Y ou Star t System requirements Y ou can use the printer in a networked environment and print from a PC compatible computer running Windows or from a Macintosh computer . The minimum hardware configur ation required to use the pr inter with an IBM PC or compatible includes: • An IBM PC or compatible computer with a 386 processor or hi[...]

24 Bef ore Y ou Star t Minim um space requirements P o wer sour ce • The voltage le v el of the power source m ust not vary more than ±10% from the voltage le vel mark ed on the nameplate (located on the back of the unit). • Do not use an e xtension cord. • Do not use a line conditioner , tr ansient suppressor or surge protector as it ma y c[...]

25 Bef ore Y ou Star t Unpac king Make sure that all of the items sho wn below were provided and ha ve not been damaged. Repor t damage or shor tages to the reseller from which the unit was purchased. Page 2 includes an area f or recording impor tant inf or mation such as the name of reseller, serial number , and date of purchase. NOTE: • Sav e t[...]

26 Bef ore Y ou Star t P a r t names Fr ont side vie w Front panel (See page 27 .) Right side door (See pages 32 and 165 .) Output tray (See page 30 .) Fuser (See pages 150 and 158 .) Color imaging unit (See pages 29 and 149 .) Front door (See page 29 .) Media tray (See page 33 .) Rear side view Multi-purpose tray (MPT) (Se e page 43 .) Left side d[...]

27 Bef ore Y ou Star t Fr ont panel overvie w This section describes the functions of the front panel, illustrated below: The printer LCD has two 24-character lines to displa y the pr inter’ s status/ error messages or menu settings. The activity lights indicate the status of the printer . They hav e the follo wing meanings: This light Indicates [...]

28 Bef ore Y ou Star t The front panel’ s buttons ha ve the f ollowing meanings: This button Indicates Menu/Exit b utton —F rom Ready (or Sleep), enters Menu mode. From Men u mode, exits men us entirely , returning to Ready . Cancel/Left button —While printing, Cancel stops printing or processing the current job. In Menu mode, returns to the [...]

Chapter 2 29 Printer Setup This chapter describes setting up the KX-P8420 Color Pr inter, connecting it to a PC compatible computer , and po wer ing on the printer . It also includes print area specifications, guidelines f or using the multi-pur pose tray (MPT), and instructions on using the front panel. Setting up the printer The general steps f [...]

30 Printer Setup 2 T ur n the upper green le ver cloc kwise until it stops and the arrows are aligned. This tightens the internal belts to ready the unit for printing. 3 Close the front door . Make sure that y ou hav e enough room f or the output tra y and that it is easy to access. To set up the output tray: 1 Remov e the adhesive tape that holds [...]

31 Printer Setup 2 Low er the tra y to the operating position. The toner car tr idges that are shipped with the printer are star ter car tr idges. They are installed in e xactly the same manner as the optional car tr idges; the only diff erence is that the star ter car tr idges hav e less toner . The page lif e expectancy is 3,000 pages, based on a[...]

32 Printer Setup 3 Open the right side door . CAUTION: • Do not leave the right side door open for more than 1 minute; the color imaging unit will be exposed to light and could be damaged. 4 Inser t the toner car tr idge in the appropr iately labeled slot. F rom top to bottom, the order of the color toner car tr idges is blac k, cyan, magenta, an[...]

33 Printer Setup 6 When you ha ve installed all the toner cartr idges, close the right side door . The printer is shipped with one media tra y (either Letter P aper or A4 P aper) installed, howe v er the printer suppor ts fiv e diff erent trays as sho wn in the f ollowing table . NOTES: • Make sure that y ou load the correct media. Each tra y is[...]

34 Printer Setup To load paper or transparencies: 1 Pull the media tra y out of the printer . 2 Remov e all packaging materials from inside the media tra y; ref er to the instr uction sheet attached to the tra y . 3 Push down on the metal plate until it clic ks, loc king it in place. 4 F an the media (paper or transparencies), and then tap it on a [...]

35 Printer Setup NOTES: • To optimize your printer’s performance, always use clean, unused media. • Be careful not to leav e fingerpr ints on the media, which can result in a smudged print. • Reusing media that has been f ed through the printer once (for e xample, after jams) can reduce the life of the consumab les and paper path component[...]

36 Printer Setup If you do not ha ve a parallel interf ace cable , you will need to purchase one from your local computer store or dealer . See “Bidirectional P arallel Interf ace” on page 213 . To connect a parallel interface cable: 1 Make sure the computer , pr inter and the other connected peripheral de vices are tur ned off . 2 Connect the [...]

37 Printer Setup To power on the printer: T ur n ON the printer , and then the computer . The Ready indicator on the printer star ts flashing and Initializing is displa yed on the printer’ s front panel. After approximately 5 minutes, the printer’ s Ready indicator is lit and Ready is displa yed on the printer’ s front panel. The pr inter is[...]

38 Printer Setup When the image is printed on the media, the image (pr int area) is a bit smaller than the media size . Y ou may need to adjust the page margins in the application software to match the print area. The f ollowing table and illustrations sho w the page sizes, the largest print areas, and the margins f or the media sizes suppor ted on[...]

39 Printer Setup The multi-purpose tray (MPT) serves as an additional tra y f or loading any type of media that ranges in size from 91 mm x 254 mm to 216 mm x 356 mm (3.6 " x 10 " to 8.5 " x 14 " ). Use it to load a single sheet or a stac k of media, depending on the media’ s type and thickness . Use the multi-purpose tray to [...]

40 Printer Setup 2 Close the left side door . Loading Paper, Transparency: NOTE: • Reusing media that has been f ed through the printer (for e xample, after jams) can reduce the lif e of the consumables and paper path components. F or detailed information on media, see “Media” on page 206. 1 Set the media thickness s witch ( page 39 ). 2 a ) [...]

41 Printer Setup 3 Separate the media guides to the appro ximate width of the media. 4 F an the media, and then tap it on a le v el surface to a void media jams or ske wed printing. NOTE: • The recommended transparency is 3M CG3700. If the print quality is poor, try printing on the other side. 5 Inser t the media with the pr inting side up into t[...]

42 Printer Setup 6 Adjust the media guides to the media size . 7 Use the printer dr iver to select the m ulti-pur pose tra y . To load an envelope in the multi-purpose tray: Do not inser t more than one env elope at a time. Only b lack te xt can be printed on env elopes. F or more detailed inf or mation, see “En velopes” on page 210 . 1 Set the[...]

43 Printer Setup To load labels in the multi-purpose tray: F or detailed information on labels, see “T ransparencies and labels” on page 209 . 1 Set the media thickness s witch ( page 39 ). 2 Adjust the media guides to the width of the label sheets. 3 Inser t label sheets in the multi-pur pose tra y with the printing side up and inser t the top[...]

44 Printer Setup Using the fr ont panel The printer’ s front panel enables you to set options and vie w the status of the printer and pr int jobs. This section pro vides inf or mation about: • Status messages and error messages • T op-lev el menus you can access from the front panel • Printing pr inter inf ormation pages from the front pane[...]

45 Printer Setup If there is a printing problem, the Error indicator will be on, and an error will appear in the displa y window . F or information about error messages, see “F ront panel status and error messages” on page 177 . The table belo w descr ibes the printer’s top-le v el menus . T o access the menus , press the Menu/Exit b utton. T[...]

46 Printer Setup * These menus are av ailable only on printers with a hard disk drive. NOTE: • Network P or t Setup and Networ k Protocol Setup appear only f or networked printers. E NERGY S TAR Enable entering E NERGY S TAR mode which can reduce the total power consumption of the printer to less than 35 watts . P age 107 P arallel P or t Setup E[...]

47 Printer Setup There are se ver al pages that you can print from the front panel. This section provides instructions f or pr inting a T est Print, a Configuration P age, and P ostScript Font List. The T est Print includes a color sample as well as the printer’ s name, enabled netw or k protocols, memor y configurations, and installed options [...]

48 Printer Setup To print a Configuration Page or PostScript Font List: 1 F rom the Ready screen, press the Menu/Exit button on the front panel. 2 Press the Enter button to displa y a list of av ailable pages. 3 Press the Continue/Forwar d (or Cancel/Left ) button until you see Configur ation P age or PS F ont List in the window and press the Ente[...]

Chapter 3 49 Connecting the Printer to a Netw ork This chapter describes how to connect your printer to a network by installing the network card (option). Y ou can connect the pr inter to your network with thicknet, twisted pair , or thinnet. Y ou can also connect your printer directly to a PC compatible through the par allel por t. This chapter pr[...]

50 Connecting the Printer to a Netw ork NOTE: • Shut off the printer before connecting it to an y networ k de vice . Only one Ethernet connection should be made to the pr inter at a time. T o connect a thinnet cable to the printer: 1 With the printer tur ned off, connect the MA U transceiv er to the A UI connector on the back of the printer . Sec[...]

51 Connecting the Printer to a Netw ork T o connect a twisted pair cable to the printer: 1 With the printer tur ned off, connect the RJ-45 cab le to the RJ-45 sock et on the back of the printer . 2 T ur n on the printer and then the computer . F or Ether net speed setting, see “Networ k P or t Setup” on page 107 . The printer suppor ts the shie[...]

52 Connecting the Printer to a Netw ork Parallel cable connection In addition to receiving print jobs ov er the network, the printer can accept print jobs directly from an IBM compatible computer through its high-speed, Centronics compatible par allel por t. This connection is also advantageous f or wor kstations on dedicated networks using protoco[...]

53 Connecting the Printer to a Netw ork Setting up TCP/IP printing TCP/IP provides network services for high-speed local and wide area networks and heterogeneous environments including PC compatib les, Macintosh computers, minicomputers , and mainframes running diverse operating systems. The pr inter suppor ts the lpr protocol f or pr inting ov er [...]

54 Connecting the Printer to a Netw ork 5 When you ha ve finished entering all numbers in the address, press Enter to adv ance to the Subnet Mask screen. 6 Use the Continue/Forwar d button to select a number as the Subnet Mask v alue f or the KX-P8420. Press Cancel/Left b utton to accept a number and mo v e to the left—to the ne xt number . 7 Sp[...]

55 Connecting the Printer to a Netw ork The lpr protocol is a printer spooling system. It is a set of programs that accepts printing requests from many users on a network, routes them to the proper print ser ver (in this case, the KX-P8420), and accepts requests to displa y a queue’ s status or to remov e jobs from a queue. The lpr system is incl[...]

56 Connecting the Printer to a Netw ork 5 If your UNIX system uses SunOS 4 or another BSD- based v a riant, go to the next section. If your system uses Solaris 2, f ollow the steps on page 57 . T o set up printing on a UNIX system running SunOS 4 or another BSD based variant: 1 On each workstation that will print to the pr inter , log in to your UN[...]

57 Connecting the Printer to a Netw ork 3 Create a spool director y f or the printer in the /v ar/spool director y . F or example, enter the f ollowing: mkdir -p /var/spool/lpd/KX-P8420q chown daemon /var/spool/lpd/KX-P8420q 4 Create the log files. F or example, enter the f ollowing: cp /dev/null /var/spool/lpd/KX-P8420q/log 5 Reboot the machine. [...]

58 Connecting the Printer to a Netw ork Bef ore a device on a TCP/IP networ k can send print jobs to the pr inter , the printer must be given a v alid IP address and subnet mask, as well as a gatew ay address , if applicable . The pr inter is given these addresses in the printer’ s Network Protocol Setup. The IP address is used on all TCP/IP netw[...]

59 Connecting the Printer to a Netw ork If the printer is being added to an existing netw ork, each TCP/IP client is already running TCP/IP client software. The KX-P8420 suppor ts TCP/IP client software on UNIX workstations, PC compatibles , and Macintosh computers. With Macintosh computers how e ver , it is easiest to use the built-in AppleT alk p[...]

60 Connecting the Printer to a Netw ork Once the printer has been proper ly installed on the TCP/IP network, users should be able to send print jobs to the KX-P8420 from most applications. UNIX clients also commonly use UNIX printing commands to pr int P ostScript files and text files to the printer . F or information on pr inting P ostScr ipt ?[...]

61 Connecting the Printer to a Netw ork Setting up IPX (Novell) printing IPX, Nov ell’ s Inter networ k P ac ket Exchange protocol, runs on networks that include a Nov ell NetWare server . The ser ver , typically a dedicated PC, is usually configured to control workstation access to shared resources. In addition to other ser vices, NetW are ser [...]

62 Connecting the Printer to a Netw ork T o set up networ k printing, enable IPX/SPX Setup from the printer’ s front panel (see “Network Protocol Setup” on page 109 ), and set up the PSer ver using WebSetup after configuring the NetW are ser ver (see “PSer ver Setup tab” on page 120 ). This section e xplains how to set up the NetW are se[...]

63 Connecting the Printer to a Netw ork ■ Setting the NetWare 4.x bindery context Nov ell 4.x ser vers use a diff erent environment setup than Nov ell 3.1x ser vers . (If your server is using NetW are 3.x, proceed to “Setting up a KX-P8420 print queue” on page 66 .) The native structure f or Novell 4.x objects is known as No vell Director y S[...]

64 Connecting the Printer to a Netw ork 4 Use the down arro w ke y to select Maintenance/ Selective Install . The Installation Options menu is displa yed. 5 Select NCF Files Options. 6 In the menu of a vailab le NCF files, select EDIT A UT OEXEC.NCF file .[...]

65 Connecting the Printer to a Netw ork 7 T ype a new line an ywhere in the file as follo ws: set Binder y Conte xt = (Enter your bindery context here) NOTE: • T o the r ight of the equals sign, type the binder y context obtained from the system administrator . 8 Press Esc to close the window , and sav e changes. 9 Proceed to the ne xt section. [...]

66 Connecting the Printer to a Netw ork The NetW are pr int ser ver and print queue are created and configured from NetW are Pr int Console, a NetW are utility that is stored in NetW are’ s PUBLIC director y . T o set up the NetW are server for printing to the KX-P8420: 1 Log in to the NetW are ser ver as the Supervisor . 2 At the NetW are MS-DO[...]

67 Connecting the Printer to a Netw ork 6 Press the Insert ke y , type a name for the ne w pr int ser ver , and press the Enter k e y . Then press the Esc key . Y ou must select this print ser ver later as the NetW are Print Ser ver in W ebSetup > Network Setup. 7 Select Print Queue Information from the A vailab le Options menu. 8 Press the Inse[...]

68 Connecting the Printer to a Netw ork 9 Make sure the print queue name y ou created is selected in the Print Queues menu, and press the Enter key . The Print Queue Information menu is displa yed. 10 In the Print Queue Inf ormation menu, select Queue Servers , and press the Enter key . A blank Queue Servers list is displa yed. 11 Press the Insert [...]

69 Connecting the Printer to a Netw ork Bef ore setting up client wor kstations, mak e sure you perf orm Networ k Setup on the printer , and that the settings reflect the entities you created in PCONSOLE . Client setup has two par ts: • Install the PS printer dr iver on each Windows workstation. • Configure the printer dr iver to print to a p[...]

70 Connecting the Printer to a Netw ork Setting up Fiery WebTools Fier y WebT ools allow you to manage y our KX-P8420 remotely from the Inter net or from your compan y’ s intranet. The KX-P8420 has its own home page, from which y ou are ab le to select from a v ar iety of functions including Status, Fier y W ebSpooler, WebLink, Fier y WebDownload[...]

71 Connecting the Printer to a Netw ork • If Ja va Applet is not set to Enab le, you can not access the Fiery W ebT ools. Follo w the ne xt steps: Netscape 4.x 1. Select Preferences in the Edit menu. The Preferences window appears. 2. Select Advanced in the Category. 3. Click the boxes next to Enable Java and Enable JavaScript. 4. Click OK. Netsc[...]

72 Connecting the Printer to a Netw ork Instructions below apply to computers using Ethernet protocols. T o use Fiery W ebT ools on each c lient workstation: 1 Enable TCP/IP on the KX-P8420. 2 Make sure the w or kstation has a valid, unique IP address. 3 Make sure the w or kstation is installed with an Inter net browser . 4 Launch the Inter net bro[...]

73 Connecting the Printer to a Netw ork Setting up Windows 95 clients for SMB printing The f ollowing instr uctions describe pr inting to a network por t using the Details tab of the Printer Proper ties dialog. Y ou must specify the option settings including Ser ver Name in the Service Setup screen, before SMB printing is enabled. See “Service Se[...]

74 Connecting the Printer to a Netw ork 5 Expand the le vels to locate y our pr inter and the queue you w ant to pr int to . If your printer has a hard disk drive and 32 MB of memory , three connections will automatically be created when the KX-P8420 printer dr iver is installed. These connections are represented on the network by the Direct, Print[...]

75 Connecting the Printer to a Netw ork 7 In the Add P or t dialog box, v erify that the networ k path is correct and click OK . 8 T o confir m the connection, click the General tab in the Properties dialog bo x. 9 Click Print T est Pa g e and click OK . If the test page prints successfully , you are ready to print from the computer .[...]

76 Connecting the Printer to a Netw ork Setting up Windows NT 4.0 clients for SMB printing The f ollowing instr uctions describe pr inting to a network por t using the Details tab of the Printer Proper ties dialog. The Details tab of the Printer Proper ties dialog is not av ailable when the dialog is accessed using File > Pr int from within appl[...]

Chapter 4 77 Installing Software f or Windows This chapter describes installing software and setting up printing from a Windows-based computer running Windows 95, Windows 3.1, or Windows NT 4.0. See the Chapter 3 or instructions on how to connect the printer to a computer or to a network. General steps The general steps f or installing the KX-P8420[...]

78 Installing Software for Windows Installing the PostScript printer driver for Windows T o set up the KX-P8420 as a P ostScript pr inter you m ust install the P ostScript pr inter dr iver v4.2 f or Windo ws 95. This file is included on the KX-P8420 Driver & Utility CD-R OM. If autorun is enabled on your computer , when the KX-P8420 Driver &am[...]

79 Installing Software for Windows When the printer dr iver is installed, specify the optional de vices installed on your printer to enable use of options relating to those de vices. To specify devices installed on the KX-P8420: 1 F rom the Start menu, choose Settings > Printers . 2 Select the Panasonic KX-P8420 printer icon and select Propertie[...]

80 Installing Software for Windows T o pr int from Windows 95 y ou need to: • Set up the KX-P8420 to accept print jobs from your computer . • Configure a por t on each Windo ws 95 computer for the netw ork or connection type. ■ Setting up parallel printing with Windows 95 The f ollo wing procedure describes how to prepare the computer f or p[...]

81 Installing Software for Windows ■ Setting up IPX (Novell) printing with Windows 95 The f ollo wing procedure describes how to prepare the computer f or printing using IPX protocols. Before you begin: V er ify the KX-P8420 has been configured f or Nov ell printing in Network Protocol Setup . F or more information about setting up the pr inter [...]

82 Installing Software for Windows 9 Click the printer icon labeled with the NetW are print queue you will use and clic k OK . 10 In the Add P or t dialog box, v erify that the networ k path is updated, and click OK . T o confir m the connection, you can print a Windo ws 95 test page. 11 Click the General tab in the Pr operties dialog box, and cli[...]

83 Installing Software for Windows To install the KX-P8420 as a local PostScript printer: 1 Inser t the KX-P8420 Driver & Utility CD-ROM in y our CD-ROM driv e. 2 Select the T ypical , Compact , or Custom installation option. 3 F ollow the instructions that appear on the screen. If this is the first P ostScript pr inter installed on your compu[...]

84 Installing Software for Windows When the printer dr iver is installed, specify the optional de vices installed on your printer to enable use of options relating to those de vices. To specify options installed on the KX-P8420: 1 Select Settings > Printers from the Start menu. 2 Click the Panasonic KX-P8420 printer icon and select Properties fr[...]

85 Installing Software for Windows T o pr int from Windows NT 4.0 y ou need to: • Set up network ser vers , if any . • Set up the KX-P8420 to accept print jobs from your computer . • Configure a por t on each computer with Windows NT 4.0 f or the network or connection type. ■ Setting up parallel printing on Windows NT 4.0 Once you ha ve in[...]

86 Installing Software for Windows ■ Setting up TCP/IP and LPR printing with Windows NT 4.0 Once you ha ve installed the P ostScr ipt driver f or Windows NT 4.0 complete the setup f or the TCP/IP and lpr connection as f ollows: • Prepare the KX-P8420 to accept print jobs using TCP/IP and lpr protocols. • Configure the workstation for the TCP[...]

87 Installing Software for Windows To set up TCP/IP and LPR printing for Windows NT 4.0: 1 Click the Start button, select Settings , and then clic k Printers . 2 Click the Panasonic KX-P8420 printer icon, and select Properties from the File menu (or right-click the printer icon, and left-click Pr operties ). 3 Click the Po r t s tab . 4 Click Ad d [...]

88 Installing Software for Windows 5 Select LPR P or t and click Ne w P or t . If the LPR por t is not listed, install the TCP/IP protocols and Microsoft TCP/IP Printing. For details , see your documentation f or Windows NT 4.0. 6 In the Name or address of ser ver pro viding lpr box of the Add LPR compatible printer dialog bo x, enter the IP addres[...]

89 Installing Software for Windows The Adobe P ostScript pr inter driver f or Windo ws 3.1 is included on the KX-P8420 Driver & Utility CD-R OM. To install the Adobe PostScript printer driver: 1 Star t Windows and e xit any applications that star t automatically . 2 Inser t the KX-P8420 Driver & Utility CD-ROM into the CD-ROM driv e. 3 In t[...]

90 Installing Software for Windows When the printer dr iver is installed, specify the optional de vices installed on your printer . This will enable use of options relating to those de vices. To specify options installed on the KX-P8420: 1 In the Contr ol P anel window , double-clic k the Printers icon. 2 In the Printers dialog bo x, select the Pan[...]

91 Installing Software for Windows T o pr int from Windows 3.1 y ou need to: • Set up the KX-P8420 to accept print jobs from your computer . • Configure a por t on each Windo ws 3.1 computer for the netw ork or connection type. ■ Selecting a printer port When you install a printer , Windo ws assigns it to a default parallel printer por t. If[...]

92 Installing Software for Windows 5 Click OK . The Printers window appears, with the selected port next to the highlighted printer name in the Installed Pr inters list bo x. 6 When you are finished, clic k Close . ■ Setting up IPX (Novell) printing with Windows 3.1 The f ollo wing procedure describes how to prepare the computer f or printing us[...]

93 Installing Software for Windows 4 Click OK . When prompted, restar t Windows. 5 In the Contr ol P anel window , double-clic k the Printers icon. 6 In the Printers Contr ol P anel window , click Connect to connect the KX-P8420 to the appropriate por t. 7 Select Network . If you are printing to a file, select FILE. Printing to a file is useful i[...]

94 Installing Software for Windows Installing additional software for Windows users Additional software , including Adobe T ype Manager (A TM), a P ANT ONE color ref erence file, a CMYK reference file , a KX-P8420 ICM profile, is included on the KX-P8420 Driver & Utility CD-R OM. When a T ypical installation is perf or med on Windows 95 usin[...]

95 Installing Software for Windows When a T ypical installation is perf ormed all the files needed to install Adobe A TM for Windows 95 are copied to the KX-P8420 directory . Windo ws 3.1 users must manually cop y the A TM files on the KX-P8420 Driver & Utility CD-ROM to their hard driv e (double-click the install.e xe in the atm_31 f older).[...]

96 Installing Software for Windows See the Help menu of A TM for inf ormation on how to use the correct v ersion f or your system. NOTE: • A TM cannot be used to install T rueT ype fonts , which are also included in the PS3 F onts folder . These fonts can, how ev er , be installed on Windows 95 and Windows NT 4.0 using the Control Panel > Font[...]

97 Installing Software for Windows The P ANTONE color matching system is a standard color system within the graphic arts and prepress industr ies. It specifies hundreds of spot colors, each identified with a unique number . Each P ANT ONE color is simulated on the printer by printing an appropriate combination of process (CMYK) colors. The abilit[...]

98 Installing Software for Windows Removing the KX-P8420 software F ollow the instructions below to remov e the KX-P8420 software from y our Windows system: To remove the KX-P8420 software with Windows 3.1: 1 F rom the Program Mana g er , double-clic k the Main icon. 2 Double-clic k the Control P anel icon. 3 Double-clic k the Printers icon. 4 Sele[...]

99 Installing Software for Windows To remove the KX-P8420 software with Windows NT 4.0: 1 Click the Start button and select Programs > P anasonic KX-P8420 > Uninstall P anasonic KX-P8420 . 2 In the dialog bo x that appears, click Ye s . 3 F ollow the instructions on your screen. NOTE: • T o remove the P anasonic KX-P8420 pr inter icon from [...]

Chapter 5 100 Installing Macintosh Software This chapter describes installing pr inter driver software and setting up printing on a Macintosh computer . Instr uctions f or setting up additional software pro vided on the KX-P8420 Dr iver & Utility CD-R OM are included at the end of this chapter . Serial por t printing (LocalT alk) from Macintosh[...]

101 Installing Macintosh Software Installing Macintosh printing software T o set up the KX-P8420 as a P ostScript pr inter , you must install the P ostScript printer descr iption file (PPD) that corresponds to your printer and the Adobe P ostScript pr inter driver (v ersion 8.5.1 suppor ts P ostScr ipt 3) provided on the KX-P8420 Driver & Util[...]

102 Installing Macintosh Software After you install the printer driver and printer description file, you need to set up the KX-P8420 in the Chooser . This section describes how to set up the KX-P8420 with the Adobe P ostScript pr inter driver . To set up the KX-P8420 in the Chooser: 1 In the Chooser , ensure AppleT alk is enabled. NOTE: • If nec[...]

103 Installing Macintosh Software 10 In the dialog bo x that appears, click Select PPD . The Adobe P ostScript pr inter driver automatically selects the KX-P8420 printer descr iption file f or your printer . 11 Click Select , and then click OK . 12 Close the Chooser . The Adobe P ostScript 8.5.1 dr iver can con ver t RGB colors of a file to a spe[...]

104 Installing Macintosh Software To use the KX-P8420 ColorSync printer profile: 1 With a document open, select Print from the File menu. 2 Select Color Matching from the pop-up menu under the Printer pop-up menu in the Print dialog bo x. 3 Select ColorSync Color Matching or P ostScript Color Matching from the Print Color pop-up men u. 4 Select KX-[...]

105 Installing Macintosh Software Installing additional software for Macintosh users Additional software , including Adobe T ype Manager , and P ostScript screen f onts are included on the KX-P8420 Dr iver & Utility CD-R OM. Copy f onts files from PS3 F onts f older on the KX-P8420 Driver & Utility CD-R OM to the System F older of y our Ma[...]

Chapter 6 106 Setup from the Front Panel and WebSetup This chapter describes how to configure the printer’ s Setup options. The settings you specify in Setup determine user access to the printer , pr inting def aults applied to jobs, and general system settings. Some Setup options are specified during an initial Setup from the pr inter’ s fro[...]

107 Setup from the Front Panel and WebSetup T o conser v e energy and operating cost, this printer is provided with a programmab le power sa ve f eature. The printer is factory set with the power sav e f eature turned on. If set to On, the printer automatically tur ns to energy saving mode when there are no print jobs receiv ed or access to the fro[...]

108 Setup from the Front Panel and WebSetup Network Port Setup T o advance to the ne xt screen, press the Enter button. A) When the Ethernet card is installed in the printer: Ethernet Setup Press the Enter button to enab le advance to the Ethernet Speed screen. Press the Enter button. Ethernet Speed Auto-Detect/10Mbps/100Mbps [Auto-Detect*] Select [...]

109 Setup from the Front Panel and WebSetup Req. All Route Yes/No [No*] If source routing is enabled, select Yes to allo w all routers on the netw ork to broadcast the presence of the printer to clients, enabling pac kets from clients on the network to trav el to the printer by any route . Resp. All Route Yes/No [No*] If source routing is enabled, [...]

110 Setup from the Front Panel and WebSetup Ethernet Subnet Mask or Token Ring Subnet Mask [255.255.255.0*] Use this option to specify the subnet mask f or p r inting wit h TCP/IP o v er Ethe r net o r T o k en Ring . Press the Continue/ F or w ard b utton to increment a v alu e . Press the Cancel/Left b utton to accept a v alue and m o v e to the [...]

111 Setup from the Front Panel and WebSetup C) When you select IPX/SPX Setup: IPX/SPX Setup T o advance to the ne xt screen, press the Enter button. Enable IPX/SPX? Yes/No [No*] Select Yes if you ha ve an IPX (No v ell) network connected to the printer . Note that you can enab le AppleT alk, TCP/IP , and IPX (Nov ell) communication simultaneously .[...]

112 Setup from the Front Panel and WebSetup Completing setup from Fiery WebSetup After you ha ve perf or med an initial Setup from the pr inter’ s front panel (see page 106 ), you m ust complete the process of configur ing Setup options using Fier y WebSetup, one of the Fiery W ebT ools. Y ou can also use Fier y WebSetup to remotely vie w and mo[...]

113 Setup from the Front Panel and WebSetup 3 Click WebSetup . If a pass word has been set on the pr inter , you are prompted to enter it bef ore you can access Fier y WebSetup. The options that you can specify from Fiery WebSetup are grouped into three categories: System Setup, Netw ork Setup, and Printer Setup . These are described in the follo w[...]

114 Setup from the Front Panel and WebSetup In System Setup , you specify settings from two tabs: the System Setup tab and the P assw ord tab . T o set System Setup options: Click the System Setup b utton. ■ System Setup tab The options that you can set from the System Setup tab are described below . System Name —The def ault name of the pr int[...]

115 Setup from the Front Panel and WebSetup ■ Password tab F rom the P assword tab y ou can set an Administrator passw ord or change the e xisting one. Once an Administrator pass word has been set, users will be prompted f or this password when the y attempt to access Fier y WebSetup or Fiery W ebSpooler. T o set or change the Administrator passw[...]

116 Setup from the Front Panel and WebSetup In Network Setup , you specify settings from f our tabs: P or t Setup, Protocol Setup , PSer ver Setup , and Ser vice Setup. T o set Network Setup options: Click the Network Setup b utton. The P or t Setup tab is the first tab display ed in Networ k Setup . Y ou can also access Protocol Setup , PSer ver [...]

117 Setup from the Front Panel and WebSetup Enable Parallel Port —Enable this option if you want to print through the parallel port. You can connect a single Windows computer to the parallel port and print directly to the KX-P8420. NOTE: • Enabling the par allel por t does not conflict with Ether net or T oken Ring communication with the KX-P8[...]

118 Setup from the Front Panel and WebSetup ■ Protocol Setup tab The options that you can set from the Protocol Setup tab are described below . The KX-P8420 can accept jobs via TCP/IP (ov er either Ether net or T oken Ring), AppleT alk, and IPX/SPX simultaneously . T o configure the KX-P8420, choose each protocol and enter the settings f or that[...]

119 Setup from the Front Panel and WebSetup Subnet Mask — If you need to set the subnet mask, enter one of the f ollowing values: • 255.0.0.0 if the IP address star ts with a number less than 128 • 255.255.0.0 if the IP address star ts with a number from 128 through 191 • 255.255.255.0 if the IP address star ts with a number greater than 19[...]

120 Setup from the Front Panel and WebSetup Select Zone — The KX-P8420 searches the network for AppleTalk zones in your network segment. Scroll through the list to select the AppleTalk zone in which you want the KX-P8420 to appear. If your segment has only one zone, the KX-P8420 is assigned to that zone automatically. If no AppleT alk zone can be[...]

121 Setup from the Front Panel and WebSetup NOTE: • If your netw or k uses both NDS and Binder y , set up NDS first. Setting up NDS after Binder y will ov erwrite Bindery Setup. If your network uses both NDS and Binder y , including using NetW are 4.x ser v ers in binder y emulation, the KX-P8420 cannot service NDS and binder y emulation ser ver[...]

122 Setup from the Front Panel and WebSetup 4 Select the new NDS tree and clic k Add . Y our new NDS tree selection automatically o v erwrites any previous tree selection. If you change the NDS tree selection and there are also current Binder y settings, y ou are aler ted that they will be deleted. If you continue with NDS Setup , you can replace B[...]

123 Setup from the Front Panel and WebSetup B) PServer Setup (Bindery Setup) Use Binder y Setup if you ha ve already configured one or more bindery ser vers (file servers running NetW are 3.x or NetW are 4.x in binder y emulation) with a Print Ser ver and a Print Queue f or KX-P8420 jobs (see page 66 ). Before entering binder y settings, be sure [...]

124 Setup from the Front Panel and WebSetup T o set up the Bindery Setup: 1 Click the Bindery Setup button to displa y the Add Connections window . The Nov ell Setup window appears. 2 Click the server y ou want to add. 3 Click Ad d . The Add Ser ver windo w appears. 4 Enter your user name and pass word. 5 Click Ne xt . The Add Ser ver windo w shows[...]

125 Setup from the Front Panel and WebSetup ■ Service Setup tab The Ser vice Setup tab is used to set Windows Printing Ser vice options. Windows Printing Ser vice enables the Microsoft SMB protocol, which suppor ts peer-to-peer pr inting, also known as Windows (WINS) or SMB printing. Enable Windows Printing Service— Enable this option to enab l[...]

126 Setup from the Front Panel and WebSetup Domain W orkgroup —Enter the workgroup or domain y ou want the KX-P8420 to appear in. NOTE: • Low ercase characters are not allow ed. Use WINS Ser ver —Select to use a WINS name ser v er . Broadcasts from SMB de vices cannot be routed beyond their original network segment without a WINS name ser ver[...]

127 Setup from the Front Panel and WebSetup ■ PS Setup tab The options that you can set from the PS Setup tab are described below . Print to PS Error —Specify whether the KX-P8420 should print the available portion of a print job when it encounters a PostScript error. Select Yes to print an extra page with PostScript error messages. Select No t[...]

128 Chapter 7 Color Calibration Output from color print devices is subject to changes in temperature and humidity, and is prone to drift over time, with a resulting loss in color predictability. Where color accuracy and consistency are crucial, regular calibration of the KX-P8420 is necessary. The color output of your KX-P8420 color printer is adju[...]

129 Color Calibration Bias adjustment The printer’s Bias Adjustment feature provides basic control over the printer’s color production. The Bias Adjustment screens, accessible via the front panel, allow you to override the printer’s current toner density and brightness settings. Using the Bias Adjustment and calibration offset controls, you c[...]

130 Color Calibration The current density setting for each color is indicated by the line enclosure on the Color Calibration Page. Color Calibration Page: Current color density settings[...]

131 Color Calibration T o compare current setting with the color density samples: 1 Compare the current color density settings on the Color Calibration Page with the color density samples on the Color Calibration Card to see if they match. Place the Color Calibration Page on at least 2 sheets of clean white paper in a well-lighted area. • If they[...]

132 Color Calibration T o per f orm Bias Adjustment: 1a If you wish to adjust the density for all colors simultaneously, perform the following, then go to step 2 . 1 ) Repeat steps 1 through 3 in “To print a color calibration page:” on page 129 . Calibration Offset is displayed in the LCD panel. 2 ) Press the Enter button. 0* (–5 to 5) is dis[...]

133 Color Calibration 4) Press the Continue/Forward or Cancel/Left button to darken/lighten the cyan color. To make the color density setting of the Color Calibration Page darker or lighter by 1 level, increase or decrease a value of the CYAN density by 3 by pressing the Continue/Forward or Cancel/ Left button. For example when the CYAN density is [...]

134 Color Calibration VisualCal, 30% match calibration VisualCal TM is a calibration method that allows you to calibrate your printer to an ideal color output standard. The calibration calculations performed by the controller software are based on a series of values entered through the front panel. The values used in the calculations are determined[...]

135 Color Calibration The following procedure outlines how to calibrate the printer using VisualCal. T o perform VisualCal calibration: 1 From Ready or Ready(Sleep) , press the Menu button and then press the Continue/Forward button repeatedly to advance to the Visual Calibration menu. Press the Enter button. 2 When the screen displays Endpoint Page[...]

136 Color Calibration 3 When the screen displays Black Low , begin the process of specifying Low and High values for each of the four toner colors, and a value for the 30% Match. Follow the instructions provided on the Limits and 30% Match page. For startpoints and endpoints: —Locate the leftmost circle you can distinguish from its background. Fo[...]

137 Color Calibration NOTE: • Zero (0) and 9 are unacceptable values for color calibration. If any of the entered values for any colors are 0 or 9, the Limits and 30% Match page is reprinted automatically. Reenter values for all color rows starting with Black Start (Black Low). When you have finished entering all values, the Gray Balance Page men[...]

138 Color Calibration 5 Select the row number of the most acceptable patch. Use the Cancel/Left button or the Continue/Forward button to select a value (+4 to –4). Accept a value by pressing the Enter button. (See the example below.) Best Patch (col) appears. 6 Select the column number(R, Y, G···) of the most acceptable patch. Use the Cancel/L[...]

139 Color Calibration 7 To print a Color Test that uses the original values and a Color Test that uses the new values, press the Enter button. NOTE: • You can skip printing Color Test page by selecting Skip. Before applying the calibration changes compare the Color Test that uses the original calibration values against the Color Test that uses th[...]

140 Color Calibration T o reset VisualCal calibration: 1 From Ready or Ready(Sleep) , press the Menu button and then press the Continue/Forward button repeatedly to advance to the Visual Calibration menu. Press the Enter button. 2 When the screen displays Endpoint Page on the first line and Print on the second line, press the Enter button. Wait for[...]

141 Color Calibration Color adjustment The printer’s color adjustment feature provides additional creative control over printer’s color production. The color adjustment screens, accessible via the front panel, allow you to override the printer’s current toner density and brightness settings. Using the color adjustment controls, you can also i[...]

142 Color Calibration 5 To print a Color Test that uses the new values, press the Enter button. Color Adjust Test pages that use the previous value and the new values are printed. 6 Press the Enter button. The Apply Changes menu appears. 7 To apply the new color and brightness values use the Cancel/Left button or the Continue/Forward button to sele[...]

143 Color Calibration T o reset Color adjustment: 1 From Ready or Ready(Sleep) , press the Menu button and then press the Continue/Forward button repeatedly to advance to the Color Adjustment screen. 2 Press the Enter button twice. The Brightness menu appears. 3 Press the Enter button twice. The Adjust Color menu appears. 4 Use the Cancel/Left butt[...]

Chapter 8 144 Care and Maintenance Cleaning P eriodic cleaning of the pr inter is recommended, depending on the environment in which the printer is used. Y ou should clean the printer : • At least once a month • When the printer experiences frequent media jams • When print quality star ts to deteriorate To clean the outside of the printer: 1 [...]

145 Care and Maintenance 3 Use the green handles to pull out the paper f eeder . 4 Gently rotate the paper-pick rollers 180° (the paper-pic k rollers are D-shaped) and wipe them with a lint-free cloth moistened with isoprop yl alcohol. 5 a ) Reinser t the paper feeder . b ) Close the left side door . a b[...]

146 Care and Maintenance 6 Slide the media tra y back into place . NOTE: • If you have a 2nd Cassette Feeder, you may also need to clean the rollers for the middle and lower media trays, which are accessed through the lower left side door. To clean the home sensor: If your printer panel displa ys Printer Error 30 , clean the home sensor inside th[...]

147 Care and Maintenance 3 a ) Grasping the front green handle , slide the color imaging unit out until it catches. b ) Lift up the left green handle . Pull the color imaging unit out of the printer and cov er it to protect it from light e xposure. IMPORTANT: • Do not touch the green surf ace (the r ight side) or the blac k belt (the underside). [...]

148 Care and Maintenance 5 Reinser t the color imaging unit into the pr inter , holding it by its g reen handles. Match the arrow on the right side of the color imaging unit with the arrow on the printer , and slightly push the color imaging unit into the printer . Then release the left handle and push the unit in until it stops. 6 a ) T ur n the l[...]

149 Care and Maintenance User replaceable components When the printer panel indicates that a supply needs to be replaced, make sure that you ha v e replacement supplies on hand. The printer may continue to print until the supply is completely used up; but then it stops until you replace the indicated supply . * 1 These figures are based on an avera[...]

150 Care and Maintenance * 1 Ref er to * 1 on page 149 . * 2 The star ter car tridges that ship with the pr inter hav e an av erage life of appro ximately 3,000 pages, based on an av erage of 5% cov erage. * 3 Specialty media (T ransparencies, coated paper , etc.) will result in shor tening the life of a consumab le to maintain better pr int qualit[...]

151 Care and Maintenance NOTE: • If you print with high density when Low <Color> T oner is display ed, you ma y get faded printout before <Color> T oner Empty is display ed. * 4 When you ha ve just replaced T ransf er unit, you m ust select Y es in the Ne w T ransfer Unit men u. See “Maintenance” on page 152 . Printer component Pr[...]

152 Care and Maintenance Displaying the life of supplies and coverage of toner This menu shows ho w much percentage of each consumab le life remains to be used. Please note that the values shown here is just the appro ximate value and are not alw ays correct. So the consumable wearing w ar ning message might occur regardless of the displa yed value[...]

153 Care and Maintenance Last —It shows the percentage of the whole printable area co v ered b y each toner in the pre viously pr inted page. This menu cannot show the v alue correctly just after the printer was turned on. • CY AN: ###% • MA GENT A: ###% • YELLO W: ###% • BLA CK: ###% Average —It shows the a verage percentage of the pri[...]

154 Care and Maintenance To clear media jams in location A: 1 Open the left side door corresponding to the selected media tra y and remov e the jammed media. 2 Close the left side door . OR 1 Remov e the media tra y . 2 Remov e the jammed media from inside the printer . 3 Reinser t the media tra y . 4 Open and close the front door to clear the erro[...]

155 Care and Maintenance To clear media jams in the 2nd cassette feeder: 1 Open the low er left side door . 2 Remov e the jammed media. 3 Close the low er left side door . OR 1 Remov e the selected media tra y (middle or lo w er media tra y).[...]

156 Care and Maintenance 2 Remov e the jammed media from inside the printer . 3 Reinser t the media tra y . 4 Open and close the front door to clear the error message from the LCD . To clear media jams in location B with multi-purpose tray: 1 Remov e the jammed media from the multi-pur pose tra y . 2 Open and close the front door to clear the error[...]

157 Care and Maintenance To clear media jams in location B with media tray: 1 Open the left side door . 2 Use the green handles to pull out the paper f eeder . 3 Remov e the jammed media on the paper f eeder . 4 Reinser t the paper feeder and close the left side door .[...]

158 Care and Maintenance To clear media jams in location C: 1 a ) Open the printer front door . b ) T urn the small green thumbscrew countercloc kwise to unlock the fuser . . SAFETY CAUTION: • The fuser is hot; to av oid personal injur y , tur n off the pr inter and wait 10 min utes (after opening the front door) f or the fuser to cool bef ore to[...]

159 Care and Maintenance 3 a ) Hold the fuser as shown belo w , and slide it out of the printer . b ) Close the front door . SAFETY CAUTIONS: • The fuser unit weighs appro ximately 3.1 k g {6.8 lbs.}. T ak e care when handling it. • Do not touch the roller and the par ts around the roller when handling the fuser , because they ma y be hot. b a [...]

160 Care and Maintenance 4 Remov e the oil supply roll. a ) Press out on tabs to unlock the oil supply roll. b ) Remov e the oil supply roll out of the fuser . NOTE: • If the paper is not jammed in the fuser unit, perform the following. Repeat steps 1 to 4 in “To clear media jams in B with media tray” on page 157 . 5 Remov e the cleaning pad,[...]

161 Care and Maintenance 6 a ) T ur n the fuser’ s large green knob clockwise . b ) Remov e the jammed media. OR Remov e the jammed media. 7 Replace the cleaning pad. a b[...]

162 Care and Maintenance 8 a ) Replace the oil supply roll into the fuser . b ) Press down firmly on the oil supply roll to snap both sides into place. NOTE: • If the oiled cloth is loose, rotate the gear (A) clockwise until it is tight. Do not touch the oiled cloth. CAUTION: CAUTION: • If the oil supply roll is not installed correctly , print[...]

163 Care and Maintenance 9 a ) Open the front door . b ) Slide the fuser bac k into the pr inter . 10 a ) T ur n the small green thumbscre w clockwise to lock the fuser . b ) Close the front door . b a a b[...]

164 Care and Maintenance To clear media jams in location D with face down printing: SAFETY CAUTION: • The fuser is hot; to av oid personal injur y , tur n off the pr inter and wait 10 minutes (after opening the front door) f or the fuser to cool before touching it. NOTE: • First check the e xit opening f or media that has jammed and f olded lik[...]

165 Care and Maintenance CAUTION: CAUTION: • If the fuser knob will not tur n, do not f orce it, or you ma y damage the fuser . Instead, follow these steps: a) Unloc k the fuser by turning the small green thumbscrew counterclockwise . b) Pull the fuser out. The media will probably tear . c) Remov e the oil supply roll. d) T ur n the fuser’ s la[...]

166 Care and Maintenance To clear media jams in location E: 1 Remov e the jammed media from the output tra y . 2 Open and close the front door to clear the error message from the front panel. To clear jams with the multi-purpose tray: 1 Remov e the jammed media from the multi-pur pose tra y . 2 Open and close the front door to clear the error messa[...]

167 Care and Maintenance Troubleshooting Trouble Possible Cause Corrective Action Ready indicator is blinking. The printer is receiving, processing or printing job. W ait for the job to be completed or cancel the job . Y ou hav e entered the Menu mode in the printer panel. Exit the Menu mode by pressing the Men u/ Exit button. The printer is networ[...]

168 Care and Maintenance Half tone area has areas of weak color . P aper doesn’t match the environmental conditions, or it has too much moisture . T r y fresh paper , or another type of paper . Store media in the original, dust-free package in the same environmental conditions as the printer . A single color appears f aded. The color density is s[...]

169 Care and Maintenance A single color shows a light, repeating horizontal line. The roller in the toner car tr idge has a slight impression after a long period of storage. Run 20-30 prints. The impression will disappear with continued time and use. Prints are missing fine- line detail. The color imaging unit has reached its useful lif e. Replace[...]

170 Care and Maintenance A single white spot appears in appro ximately the same vertical place on the page. The color imaging unit is damaged. Replace the color imaging unit. Large light spot(s) appear randomly . Finger print(s) on the underside belt or photosensitiv e belt (inside) of the color imaging unit. Print sev eral pages until the spots f [...]

171 Care and Maintenance A piece of the printed image is missing and reappears out of place, appro ximately 129 mm (5'') down the page . The fuser’ s inter nal roller is not being consistently oiled or the fuser’ s inter nal roller is contaminated with toner par ticles. Print 5-10 pages of blank pages to clean the roller . If you stil[...]

172 Care and Maintenance Dark and wavy v er tical streaks appear in all colors. The main charge grid is dir ty . Replace the color imaging unit. The entire page prints in blac k, including the borders. Bad electrical contact f or the main charge grid. Reinser t the color imaging unit to correct the contact f or the main charge grid. The main charge[...]

173 Care and Maintenance If you can’t make a print: The page is completely blank. The prob lem could be with one of the f ollowing: • Engine control board. • De veloper v oltage. • Laser scanning unit mirror . T ur n the pr inter off and back on again. If the problem persists , call f or ser vice on your printer . Ser vice Error is displa y[...]

174 Care and Maintenance Media problem Trouble Corrective Action F requent paper- picking errors . F an the paper or transparencies before installing them in their respective tr ays; this is especially impor tant for tr ansparencies because they tend to stick together . Make sure that y ou hav e loaded paper in the paper tra y and transparencies in[...]

175 Care and Maintenance Problems with image size and position Print quality problems Trouble Corrective Action Off-set images. Check y our application f or correct image sizing. Cut-off images. Check y our application f or image sizing. Make sure that the correct siz e media is in the media tra y . Trouble Corrective Action Prints hav e dull, f ad[...]

176 Care and Maintenance Streaks or spots Most spots are caused by fingerprints or dust introduced into the printer while installing the color imaging unit or loading media. Make sure that the surf ace where you unpac k the color imaging unit, paper , and transparencies is free of dust. Keep supplies in a co v ered area or a closed bo x. Make sure[...]

177 Care and Maintenance Front Panel Messages When an error interf eres with pr inting, you will see a message on the front panel. The following tab le lists the messages in alphabetical order , with the appropriate corrective action f or each one. NOTE: • If the message indicates that you don’t have enough memory to finish printing, you may ne[...]

178 Care and Maintenance Disk Is Full Erase or replace the printer’s hard disk. Execute the Reset Queues menu from the printer’s front panel. See “Reset Queues” on page 111 . Disk Device Failure Cycle Power. If printer does not function normally, call for service. Error %s Cycle Power Unrecoverable error happened. Turn off the printer. Engi[...]

179 Care and Maintenance Insufficient Memory Not enough memory to finish printing. Change printing resolution to 600 x 600 dpi if you selected higher resolution. or Install additional memory in the printer. Jam at A See front door label Clear paper jam. See front door label. (See page 154 .) Jam at B See front door label Clear paper jam. See front [...]

180 Care and Maintenance Load Letter in Middle tray Load letter size paper in Middle tray. Load Letter in Upper tray Load letter size paper in Upper tray. Low Black Toner Black toner will need to be replaced soon. Low Cyan Toner Cyan toner will need to be replaced soon. Low Magenta Toner Magenta toner will need to be replaced soon. Low Yellow Toner[...]

181 Care and Maintenance Memory Shortage Page Simplified Not enough memory to finish printing. Change printing resolution to 600 x 600 dpi if you selected higher resolution. or Install additional memory in the printer. Middle Tray Empty Add media to Middle tray. Middle Tray Not installed Install Middle tray. Multi-Purpose Tray Empty Add media to mu[...]

182 Care and Maintenance Paper Feeder Not installed Install paper feeder. Parallel I/O Buffer Overflow Not enough memory to finish printing. PJL Operations Failed Error in PJL code. Resend print job to the printer. Press Enter to Initialize Disk Press the Enter button to initialize a new hard disk. This message will also appear if the hard disk has[...]

183 Care and Maintenance Some operation errors cause the error indicator to blink and printing to stop. A message will be displayed on the front panel until the problem is fixed. If the front panel message includes the instruction, Call for Service , contact an authorized service representative. In addition, if the following conditions occur, turn [...]

184 Care and Maintenance Repacking It is highly recommended that you k eep the original car ton and ALL packing materials. Should you need to transpor t or ship your printer , please follo w these instructions. SAFETY CAUTION: • The printer weighs about 48.2 k g {106.2 lbs.}. It must be handled b y two people. NOTES: • Should you need to send y[...]

185 Care and Maintenance To prepare the printer for repacking: 1 T ur n off the printer ; remov e the pow er cord and all interf ace cables. 2 Remov e the media tra y(s) from the pr inter ; remov e the media from the tra y(s). 3 Press down on a media tr ay’ s metal plate. Place the cardboard packing material into the media tra y . 4 Reinser t the[...]

186 Care and Maintenance 6 a ) Open the printer’ s front door . b ) Loosen the two thumbscre ws by turning them counterclockwise . c ) T ur n the low er green le ver 180° countercloc kwise. 7 a ) Grasping the front green handle , slide the unit out until it catches. b ) Lift up the green handle on the left and pull the imaging unit out of the pr[...]

187 Care and Maintenance 8 Wrap the imaging unit with a protectiv e blac k plastic sheet. CAUTION: CAUTION: • Do not e xpose the imaging unit to light for more than 45 seconds to av oid damage. 9 On the imaging unit, tur n the upper le ver 90° counterclockwise; this is necessar y to protect the imaging unit during shipment.[...]

188 Care and Maintenance 10 Inser t the imaging unit into the packaging. 11 a ) Open the left side door . b ) Slide the paper f eeder out, using the green handles. a b[...]

189 Care and Maintenance 12 a ) Push in on green tabs to unloc k the cov er . b ) Raise the cov er until it catches in the open position. 13 a ) Rotate the transf er unit’ s green handles up . b ) Lift out the transf er unit. 14 Place the transf er unit on newspaper or drop cloth. Rotate the handles down and wr ap the transf er unit with a piece [...]

190 Care and Maintenance 15 Install the plastic cov er and inser t the transf er unit into a plastic bag and seal the end tightly . Install the transf er unit into the packaging. To pack the toner cartridges: 1 a ) Open the right side door . b ) Remov e a toner car tr idge. CAUTION: CAUTION: • T o avoid possib le toner spillage, do not tilt the c[...]

191 Care and Maintenance 3 Inser t each toner car tr idge into a plastic bag and seal the end of the bag tightly . 4 Repeat steps 1 ( b ) through 3 f or each toner car tr idge. To finish repacking the printer: 1 Wipe off any loose toner in and around the printer . NOTE: • If a toner vacuum is available, it is the best tool for cleaning spilled to[...]

192 Care and Maintenance 4 If you ha v e a 2nd Cassette F eeder , lift the printer up and aw ay from the 2nd Cassette F eeder . SAFETY CAUTION: • The printer weighs appro ximately 41.7 k g {91.9 lbs.} and the 2nd Cassette F eeder weighs approximately 14.3 k g {31.5 lbs .}. Obser ve standard precautions f or lifting heavy objects . 5 Repack the 2n[...]

Chapter 9 193 Options Upgrade options The following upgrade options and consumables are available for the KX-P8420 Color Printer from your local Panasonic reseller: • Hard Disk Drive (KX-PDHD1) for storing print jobs, and additional fonts ( page 196 ) • 16 MB (KX-PEMD1) or 32 MB (KX-PEMD2) SDRAM DIMMs ( page 199 ) Two DIMM slots for additional [...]

194 Options 3 Carefully pull the printer controller board out of its slot in the printer. For instructions on installing printer options see: • “Installing a hard disk drive” on page 196 • “Installing additional memory” on page 199 • “Installing network cards” on page 202 Printer controller board[...]

195 Options To replace the printer controller board: 1 Align the printer controller board with the groove on the back of the printer and carefully slide it back inside the printer. 2 Tighten the two thumbscrews on the printer controller board that you loosened earlier, using a cross-point head (+) screwdriver. 3 Plug in the power cord and reconnect[...]

196 Options Installing a hard disk drive The following section explains how to install the hard disk drive on the KX-P8420. It also describes how to initialize the new hard disk drive for use from the printer’s front panel. To install the hard disk drive you will need to remove the printer controller board, install the drive and then replace the [...]

197 Options To install a new hard disk drive: 1 Place the printer controller board on a stable surface. 2 Insert the provided cable into the connector on the printer controller board, directing a projection on the cable against the groove in the connector. Slide the cable until the click is heard. 3 Unpack the new hard disk drive. With the electric[...]

198 Options 5 Put the four stand offs of the hard disk drive into the four holes, and secure the hard disk drive on the printer controller board with four screws. 6 Insert the other end of the cable into the connector on the hard disk drive. The pins on the hard disk drive’s connector are in two groups (A and B). Be sure to insert the cable into [...]

199 Options After you install the hard disk and power on the printer, you may be prompted to initialize the new hard disk drive. If so, follow the directions below: 1 From Ready or Ready(Sleep) , press the Menu/Exit button to enter the Setup menus. 2 Press the Continue/Forward button until Hard Disk appears. Follow the instructions on the LCD. Inst[...]

200 Options The printer controller board ships with the following memory configuration: • The DIMM slot numbered J1, is reserved for the printer’s system software ROM DIMM. • The DIMM slot numbered J8 contains a 16 MB SDRAM DIMM. • The remaining two slots, J2 and J3 are empty. Additional SDRAM DIMMs may be purchased for your printer in 16 o[...]

201 Options To install a SDRAM DIMM: 1 Unpack the SDRAM DIMM(s). Do not touch the connector edge on the SDRAM DIMM. 2 Place the printer controller board on a stable surface. 3 Unlatch the lever on the side of the empty socket (J2 or J3). 4 Ensure that the notches on the SDRAM DIMM are aligned inside the empty socket. 5 a ) Slide the SDRAM DIMM into[...]

202 Options Installing network cards The following section explains how to install either an Ethernet (KX-PNBC5) or Token Ring (KX-PNBC6) network card (illustrated below) on the KX-P8420. It also describes how to configure the printer Setup when the new network card has been installed. To install the network card you will need to do the following: [...]

203 Options Installing a network card: 1 Place the printer controller board on a stable surface. 2 a ) Use a flat blade screwdriver to gently remove the connector cover on the side of the network card connector. b ) Remove the two screws that secure the slot cover on the front bracket, then remove the slot cover. Save the screws. a b Connector cove[...]

204 Options 3 a ) Align the network card into the cutout in the front bracket. b ) Insert the network card into the network card connector. c ) Secure the network card to the front bracket using the two screws you removed from the slot cover. 4 Replace the printer controller board in the printer. For instructions, see “Removing and replacing the [...]

205 Appendix This appendix contains specifications for the following: • Printer • Media • Bidirectional Parallel Interface • Controller Specifications Printing method Semiconductor Laser Power source Refer to the nameplate on the rear of the unit. Temperature Operating: 10°C to 32.5°C (50°F to 90.5°F) Best Print Quality: 15°C to 25°C [...]

206 Appendix Paper output Up to 500 sheets [75 g /m 2 (20 lbs.)] Resolution 600 x 600 dpi, 1200 x 600 dpi (more than or equal to 48 MB SDRAM required) or 1200 x 1200 dpi (more than or equal to 48 MB SDRAM required, with SDRAM DIMM option installed) Maximum printing speed 3.5 ppm (Full Color), 14 ppm (Monochrome) at 600 x 600 dpi ■ Media sizes NOT[...]

207 Appendix ■ Margins and print area When the image is printed on the media, the image (print area) is a bit smaller than the media size. You may need to adjust the page margins in the application software to match the print area. The following table shows the page sizes, the largest print areas, and the margins for the media sizes supported on [...]

208 Appendix ■ Types of paper to avoid • Extremely smooth or shiny paper or paper that is highly textured • Letterhead imprinted with low temperature or thermography. These materials may transfer onto the fusing roller and cause damage. Any pre-printed paper should use inks compatible with 200°C (392°F) for 0.1 second. • Damaged or wrinkl[...]

209 Appendix ■ Transparencies and labels You may also print on transparencies and labels that are made for the printer. Panasonic has tested and found that the following work satisfactorily: OHP transparency: 3M CG3700 Labels: AVERY 5163, AVERY 5164, AVERY 5165, Avery L7163, Avery L7165, Avery L7166, Avery L7167, Avery L7168, Avery L7169 • Re-u[...]

210 Appendix ■ Envelopes It is recommended that you print in black text only and purchase high quality #10 laser envelopes with diagonal seams, as shown in the diagram below: High quality envelopes have the following characteristics: • A thin, sharply creased leading edge • Paper weight of 90 g /m 2 (24 lbs.) • Flat, free of curls, wrinkles[...]

211 Appendix • Highly textured envelopes, or with extremely shiny surfaces • Envelopes that seal by removing a peel-off strip • Envelopes with more than one flap to be sealed • Self-adhesive envelopes • Envelopes that are baggy or not sharply creased • Embossed envelopes • Envelopes that have previously been printed on Do not attempt [...]

212 Appendix ■ For best printing results • Avoid printing in high humidity i.e., above 70% RH. High humidity may cause the envelope to curl and pick up excess toner. High humidity may also cause the envelope to seal. • Avoid printing below 10°C (50°F) with less than 30% RH. Low temperature with low humidity may cause light printing. • Pri[...]

213 Appendix The bidirectional parallel interface is based on the IEEE P1284-C standard. If your computer has a bidirectional parallel port, the printer driver and printer can take advantage of faster data transfer. ■ Specifications ■ Pin configuration Connector Type IEEE 1284-C type connector Cable Use a shielded cable 1.8 m (5.9 ft) or less i[...]

214 Appendix ■ Parallel Interface connector (printer side) NOTES: • “Return” denotes the return side wire of a twisted pair cable and is connected to signal ground. • Be sure to use only a shielded cable . The pr inter will not operate properly if any of the pin is not connected. CPU 133 MHz, R4700 CPU Hard disk drive Option ROM 16 MB Mem[...]

215 Index Numerics 10Base2, 5, T Ether net cable. . . . . . . . . . . . . . . 49 A Activ e por ts, specifying . . . . . . . . . . . . . . . . . . . 46 Add P or t option . . . . . . . . . . . . . . . . . . . . . . . . . 87 AppleT alk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 connecting to Macintosh . . . . . . . . . . . . . . . [...]

216 Index F F eatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Fier y WebDo wnloader . . . . . . . . . . . . . . . . . 59 , 70 Fier y WebSetup . . . . . . . . . . . . . . . . . . . . 112 – 127 Network Setup . . . . . . . . . . . . . . . . . . 116 – 126 Printer Setup . . . . . . . . . . . . . . . . . . . . 126 – 127 Sys[...]

217 Index M Macintosh computers on IPX (Nov ell) network . . . . . . . . . . . . . . . . 69 on TCP/IP network . . . . . . . . . . . . . . . . . . . . 59 printer use with . . . . . . . . . . . . . . . . . . . . . . . 23 printing on . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Media attachment unit (MA U) . . . . . . . . . . . 49 , 51 Memo[...]

218 Index P Printer front panel activity lights . . . . . . . . . . . . . . . . . . . . . . . . . 27 buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Canceling Job . . . . . . . . . . . . . . . . . . . . . . . . 44 error messages . . . . . . . . . . . . . . . . . . . . . . 177 Network Setup menu . . . . . . . . . . . . . 107 –[...]

219 Index T TCP/I P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 ena b ling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 setting up p r inting i n Wind o ws NT 4.0 . . . . . 87 setting up the p r inte r . . . . . . . . . . . . . . . . . . . 86 10Base2, 5 , T Ethe r net ca b l e . . . . . . . . . . . . . . . 49 T [...]