Panasonic KX-TA824 manual

Model No. KX-T A824 Thank you f or purchasing a P anasonic Adv anced Hybrid System. Please read this manual carefully bef ore using this product and sav e this manual f or future use. Ad v anced Hybrid System Operating Manual[...]

2 Operating Manual Feature Highli ghts 1.3.7 Built-i n V oice M essa ge (BV) 1.3.88 V oi ce Mail I ntegration 1.3.5 7 Local Ca rri er-based V oice Mail Ser v ice 1.1.1 Before Operating a T elephone You can set incoming calls to be forwarded to your personal message area to let callers leave voice messages when you cannot answer the phone. Built-in [...]

Operating Manual 3 In this man ual, • Propr ietar y T ele phone is abb re via ted as "P T" *1 . Single Line T e lephone is abbreviated as " SL T" . Propr ietar y T eleph one wit h a Displ a y i s abbreviated as "Display PT". • The following icon s are us ed as hi nts and c onditions through out this manual. 1.1.1 B[...]

4 Operating Manual Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AND SER VICED BY QU ALIFIED SER VICE PERSONNEL. • IF D AM A GE T O THE UNIT EXPOSES ANY INTERNAL P AR TS, DISCONNECT THE PO WER SUP PL Y CORD IMMEDIA TEL Y AND RETURN THE UNIT T O Y OUR DEALER. • UNPLUG THIS UNIT FROM THE A C OUTLET IF IT EMITS S MOKE, AN[...]

Operating Manual 5 When us ing your telepho ne equi pment, bas ic safety precautio ns shoul d always be f ollowed to reduc e the ri sk of fir e, electr ic sh ock and injur y to pe rsons, inclu ding th e follo wing: 1. Read and underst and all i nstr uctio ns. 2. F ollow all warni ngs and i nstruc tions ma rked on th e produc t. 3. Unplug the produc[...]

6 Operating Manual Attention • K eep the unit away f rom heati ng applia nces and devices that generat e electr ical noise s uch as fluores cent lamp s, motors, and televisions. T hese noi se sour ces can i nterfere with the perform ance of the PBX. • This un it sh ould be kept fr ee of dust , mois ture, high tem perature (mo re than 40 °C [10[...]

Operating Manual 7 For Future Reference Please pr int, record , and retain t he following informati on f or fu ture reference. Note The ser ial number of thi s produ ct can be f ound on the label affixed to the unit. Y ou should r ecord th e model number and th e seri al number o f this unit as a per manent r ecord of your purchas e to aid in ident[...]

8 Operating Manual F .C.C. REQUIREMENTS AND RELEV ANT INFORMA TION 1. Notification to the T elephone Company This equ ipment com plies wi th P ar t 68 of the FCC r ules an d the req uiremen ts adopt ed by the A CT A. On the side of this equipmen t is a label tha t conta ins, among other in f or mati on, a pro duct i dentifier in the f or mat U S: A[...]

Operating Manual 9 7. Combined Use with Alarm Equipment If your home ha s special ly wire d alar m equi pment connecte d to the telephone l ine, ensu re the installa tion of this equ ipmen t does not disa ble y our ala rm equipment. If you have ques tions abou t what will disable ala r m equi pment, con sult your tel ephone co mpany or a qualifi ed[...]

10 Operating Manual T ab le of Contents 1 Oper ation .. .... ........ .... ........ .... ..... ....... ..... ....... ..... ..... ....... ..... ....... ..... ..... .. 13 1.1 Befor e Operating a T elephon e ....... ............. ............. ............. ........... ............ ........... ....... 14 1.1 .1 B efore Ope rating a T el ephon e ......[...]

Operating Manual 11 1.3 .41 Executive Bu sy O verri de—O utsi de (C O) Line ..... ..... ...... ..... .... ....... .... ..... ...... ..... .... ....... ... 85 1.3 .42 Executive Bu sy O verri de D eny ........... .... ..... ...... ..... .... ....... .... ..... ...... ..... .... ....... .... ....... .... . 86 1.3 .43 Ex tens ion Feature C lear ... .[...]

12 Operating Manual 2 Oper ato r/Man ager O pera tio n . ..... .... ........ .... ........ .... ..... ....... ..... ....... ... 135 2.1 Operator/Man ager Ser vice Features ..... ............ ........... ........... ........... ........... ........... ... 136 2.1.1 Call Log, Incoming in the Common Area—CLEAR ALL ............. ........... .........[...]

Operating Manual 13 Section 1 Operation This chap ter sh ows you step by step how to use ea ch feature. Read this chapter to b ecome f amili ar with the many useful f eat ures of this PB X.[...]

1.1 Bef ore Operating a T elephone 14 Operating Manual 1.1 Bef ore Op erating a T elephone 1.1.1 Before Operating a T elepho ne What Kind of T el ephone Can Be Used? Y o u can u se a sin gle line device such a s a sing le line te lephon e (SL T), f ax m achin e, modem, or w ireless telepho ne, or a Panasonic pr opri etar y tele phone (P T) su ch as[...]

1.1 Bef ore Operating a T e lephon e Operating Manual 15 Using a Navigator K ey/V olume Key (depending on the type of your PT) The Navigat or K ey can be used to c ontrol di splay contrast and volume, or to sear ch for items us ing the display . Pressing the Navigator Ke y in t he des ired dire ction will cha nge the contrast, volume level or items[...]

1.1 Bef ore Operating a T elephone 16 Operating Manual When Y ou Use a P anasonic Proprietary T elepho ne If you use a Panasonic PT or DS S Consol e, y ou wil l be able to us e some of the useful feature b u ttons descr ibed below . Th ese buttons si mplify c er tain op erations. The il lustration s below may differ from the actual b u ttons on you[...]

1.1 Bef ore Operating a T e lephon e Operating Manual 17 Customized Buttons Thro ughou t this ma nua l, when the n ame of a butt on is w ritten i n parent heses , such as " (G-CO )", th is means that it i s a flexible button that has been cus tomized. T o custo mize flex ible buttons, refer to " 3.1.3 F le xible Butt on Assign ment &[...]

1.1 Bef ore Operating a T elephone 18 Operating Manual Customized Button Function Single -CO (S-CO) Used to a ccess a speci fied outsi de (CO) line for making o r rece ivin g calls. Group-CO (G-CO ) Used to acc ess an idl e outside ( CO) line in a s pecif ied outsid e (CO) li ne group for making cal ls. Incomin g calls from outs ide (C O) lines in [...]

1.1 Bef ore Operating a T e lephon e Operating Manual 19 Live Call Screeni ng (LCS) Used to lis ten while a cal ler is leaving a mess age in your voice mailb ox and , if desired, i ntercep t the call . LCS C ancel Used to s top mon itoring your own voice mailbox while a cal ler is leaving a mes sage, or s top th e alert tone hear d in Priv ate mode[...]

1.1 Bef ore Operating a T elephone 20 Operating Manual How to Fol low the St eps An example sy stem ope ration p rocedure i s sh own below . • If your telephone type is not inclu ded in the operati on steps, for e xample, onl y "PT" i s marked a nd you are using an SL T , your telephone cannot ex ecute that feature. • If your telephon[...]

1.1 Bef ore Operating a T e lephon e Operating Manual 21 Connection Example This di agr am sho ws de vices t hat can be connect ed. Door Opener/Doorbell/ Door Chime Doorphone External Music Source Pager/Amplifier&Speaker Voice Processing System Computer SLT PT DSS Console Wireless SLT Fax/Telephone Answering Machine Telephone Company Wireless P[...]

1.2 B asic Opera tio ns 22 Operating Manual 1.2 Bas ic Op eration s 1.2.1 Making Calls – Intercom Cal l – Line Access , Outsid e (CO) Li ne Intercom Call Y o u can cal l anot her extension. Line Access, Outside (CO) Line Y o u can c all an o utside pa r ty using one of the following O utsid e (CO) Lin e Acces s method s: Line Acce ss, Automatic[...]

1.2 Bas ic Operation s Operating Manual 23 • Throug h person al pr ogramming, a p roprie tar y te lephon e (PT) u ser can se lect the preferred method (Idle L ine/No Li ne/Pr ime Line) o f seiz ing a li ne to be use d each t ime th e user goe s off-hoo k. • Han ds-fr ee Ope rati on Y ou c an make an outside (CO ) line call and hav e a c onv ers[...]

1.2 B asic Opera tio ns 24 Operating Manual 1.2.2 Receiving Cal ls • Through per sonal programmi ng, a propr ietar y telepho ne (PT) user can s elect the method used to an sw er inc oming calls from th e 3 line p references (No L ine/Pr ime Line/Ringi ng Line). • Hands-fre e Opera tion Y ou c an rece ive a call and have a conv ersat ion in h an[...]

1.3 T elephone Fe atures Operating Manual 25 1.3 T eleph one Feat ures 1.3.1 Absen t Message If you are un able to answ er c alls, you can sel ect a b rief message that will be shown on the displ ays of P anason ic disp lay propri etar y tel ephone (PT) us ers when they call you. The m essage you s elect c an explain the reason for your absence, an[...]

1.3 T elephone Fe atures 26 Operating Manual T o confirm 1.3.2 Account Code Entr y The ma nager may give persona l accoun t codes t o extension users, an d check their te lephon e usage for accou nting p ur pose s. Alter natively , an account code c an be specifi ed for each cus tomer , to log c all durations for billing pu r poses. • Enter the d[...]

1.3 T elephone Fe atures Operating Manual 27 • Y ou may not be able to make an o utside ( CO) li ne call without ente r ing an ac count code depending on your telephone's mod e of account co de entr y . The mode is assign ed to each e xtens ion. For more deta ils, refer to "1.1.2 Account Code E ntr y" in the Feature Manual. • A P[...]

1.3 T elephone Fe atures 28 Operating Manual 1.3.3 Alternate Cal ling—Ring /V oice T o switch t he calling method 1.3.4 Answering, Direct Outside (CO) Line Propr ietar y tele phone (P T) user s can ch oose w hether to be al er ted to incom ing ca lls by ri nging o r by the calle r's voice (Alter nate Receivi ng—Rin g/V oice). The ca llin g[...]

1.3 T elephone Fe atures Operating Manual 29 1.3.5 Automatic Callbac k Busy (Camp-on) If a dial ed extension or a desi red outs ide (CO ) line i s busy , y ou ca n set the Automatic Callba ck Busy feature. Then, wh en the extension or outsi de (CO) l ine becom es idle, your telep hone wi ll rin g automa tically . When you answer the call back ring:[...]

1.3 T elephone Fe atures 30 Operating Manual T o answer a call back ring set for a b usy extensi on T o answer a callbac k ring set for a busy outside (CO) line T o cancel the callbac k ring (A utomatic Callbac k Busy Cancel) 1.3.6 Bac kground Music (BGM) • If you do not answer the call back ring w ithin 10 seconds (4 r ings), this feature will b[...]

1.3 T elephone Fe atures Operating Manual 31 T o set/cancel 1.3.7 Built-in V oice Message (B V) – Recordin g, Playing, or Eras ing P erso nal BV O utgoing M essages – F orwarding Y our Calls to Built-in V o ice M essage – Leaving, Playing, or E rasing V oic e Messa ges • Y our PBX c an be programmed not to pl ay music when "1" is [...]

1.3 T elephone Fe atures 32 Operating Manual If an optiona l voice message card is in stall ed in the PBX , a caller can le av e a voice messag e in one of the voice message areas. There are 2 ty pes of voice me ssage a rea: perso nal mess age area and co mmon mess age ar ea. A pers onal mes sage area is whe re ca llers can le a ve messa ges dir ec[...]

1.3 T elephone Fe atures Operating Manual 33 • Y ou can le av e a voice mes sage in t he perso nal me ssage ar ea of anot her extension, even if the ex t ension ha s not b een se t to forward incomin g calls to its pe rsonal message area, or ev en if no person al/commo n BV OGM h as bee n recorde d (Direct M essage) . When a c aller leaves a voic[...]

1.3 T elephone Fe atures 34 Operating Manual T o play bac k T o erase • The A UTO DIAL/STORE b utton light shows the cur rent st atus as follows: Off: Y ou ar e recordi ng a me ssage, or a message has finishe d playing. Red on: A message is playing. • Y ou c an st op playback b y pr essing t he A UT O D IAL/STORE button. Operat ing Manual Re fe[...]

1.3 T elephone Fe atures Operating Manual 35 Forwar ding Y our Calls to Built-in V oice Message T o set/cancel • Settin g this f eatu re also cancels other ty pes o f Call Forwarding (FWD )/Do Not Di sturb (DND). Programming Manual Referen ces [PC Pro gramming] • 9.2.2 Feature settings [2-2]— FW D/DND Operat ing Manual Re ferences • 1.3.10 [...]

1.3 T elephone Fe atures 36 Operating Manual Leaving, Pla ying, or Erasing V oic e Messages T o leave a v oice messa g e in a user's per sonal message area T o leave a v oice messa g e in the common message area On-hook. Record a message. Off-hook. Personal BV OGM & C.Tone Dial desired phone number to access personal message area. desired [...]

1.3 T elephone Fe atures Operating Manual 37 T o leav e a v oice message using Direct Message T o view and pla y back a v oice message in a voice messa ge area PT/SLT On-hook. Record a message. Off-hook. Dial another extension number . Enter 725 . Enter 1 . 2 5 1 7 C.Tone another extension no. Enter # . An SLT user can enter " 0 " instead[...]

1.3 T elephone Fe atures 38 Operating Manual T o pla y bac k all v oice messages in a voi ce message area T o erase all v oice messages i n a v oice message area PT/SLT Off-hook. Listen to the messages. Enter 725 . Enter 2 . Enter # . 2 5 2 7 C.Tone The messages are played in the recorded order. To go to the next message To erase the message* 1 To [...]

1.3 T elephone Fe atures Operating Manual 39 T o play bac k and/or erase v oice messages f rom an outs ide telephone •* 1 T o erase a voice messa ge while lis tenin g to the mes sage, enter "3". Y ou will hear dia l tone 3. Enter "3 " aga in to erase the messa ge. If you change your mind an d dec ide not to erase the message, [...]

1.3 T elephone Fe atures 40 Operating Manual • If a new v oice message h as been reco rded, you will hear dial ton e 4 when go ing off-ho ok. Dial T one 4 • When the rem aining re cording time for the PBX is less tha n 5 minutes or when 125 v o ice message s hav e been rec orded, the dis play inf or ms you that the voice messa ge area is full, [...]

1.3 T elephone Fe atures Operating Manual 41 1.3.8 Busy Statio n Signaling (BSS) If the extension that you want to call is busy , y ou can send a call waiting tone, to inform th e e xtensi on user that your ca ll is waitin g. Whe n the extension us er hears this tone, he o r sh e can cho ose to put the cu rrent par ty on hol d, and t alk to you. 1.[...]

1.3 T elephone Fe atures 42 Operating Manual Y o u can h av e your inco ming cal ls forwarded to a spec ified des tination. The following meth ods are available: All Calls: All cal ls are forwarded to a spe cified extensi on regardl ess of the status o f your e xten sion. Busy/No Answer (BSY/NA): All call s are forw a rded to a specifie d e xte nsi[...]

1.3 T elephone Fe atures Operating Manual 43 1.3.10 Call Forwarding (FWD )—All Calls Y o u can forward all calls to anoth er extension. 1.3.11 Call Forwarding (FWD )—Busy/No Answer Y ou can forward your call s to anoth er extension whe n you do not ans wer wi thin a spe cified ti me per iod or when your extension i s busy . Programming Manual R[...]

1.3 T elephone Fe atures 44 Operating Manual Prog ramming Manual Reference s [PT Pr ogramming] • [20 2] Ca ll F orwar ding Start Time [PC Pro gramming] • 9.1.7 Timers [1 -6]— Star t Time— Call Forwarding Featur e Manual Referen ces • 1.1.12 Call Forwarding (FWD)— Busy/No Answer 1.3.12 Call Forwarding (FWD)—Follow Me Y o u can s et you[...]

1.3 T elephone Fe atures Operating Manual 45 1.3.13 Call Fo rwarding (FWD)—T o Ou tside (CO) Line Y ou can forward all ca lls to an ou tside par ty if your e xten sion is per mitt ed throug h system programmin g. Pr ogramming Manual Refer ences [PT Pr ogramming] • [205] CO-to- CO Line Cal l Duration • [414-416 ] CO Line Mod e—Day/Night/Lunc[...]

1.3 T elephone Fe atures 46 Operating Manual 1.3.14 Call Forwarding (FWD)—CANCEL Y o u can can cel Call F orwarding (FWD) at your (ori ginal) extension or at another (destinati on) extension. T o cancel at y our exten sion T o cancel at another extension ( "FWD—Follow Me" onl y) 1.3.15 Call Hold Y o u can p lace a cal l on ho ld. Feat[...]

1.3 T elephone Fe atures Operating Manual 47 • * Y ou may hav e to ente r the Call Hold feature number , "20" , after pr essing the Recall/ hookswitch on your single li ne telephon e (SL T), dependin g on the SL T Hold Mode of your PBX. For more de tails, refer to "1.1.15 Call Hold" i n the Feature Manua l. • Hold Mode Chang[...]

1.3 T elephone Fe atures 48 Operating Manual 1.3.16 Call Hold, Exclusive Y o u can p re vent other e xtens ion user s from ret rieving your held call. O nly the propr ietar y tele phone (P T) use r who he ld the c all can r etr iev e it. • Hold Mode Change (PT only) Pressing the HOLD b u tton again wh ile a cal l is on hold switches the status fr[...]

1.3 T elephone Fe atures Operating Manual 49 1.3.17 Call Hold Ret rieve Y ou can r etriev e a c all that h as bee n put on ho ld at th e holding extension or by anot her extension. Off-hook. Dial holding extension number . Off-hook. At the holding extension To retrieve an outside (CO) line call put on hold (General Call Hold) by another extension T[...]

1.3 T elephone Fe atures 50 Operating Manual 1.3.18 Call Log, Incom ing If your PBX r eceives caller i nformatio n from the teleph one co mpany (phon e number and /or call er name), the PBX automa tically l ogs this informati on each ti me you do not an sw er a n outside (CO) l ine call. Y ou ca n view a log of unanswered calls la ter to see who c [...]

1.3 T elephone Fe atures Operating Manual 51 T o check t he number of logged calls T o view call er informat ion and call back a caller • New : Call recor ds that h av e not previously been viewed Old : Call recor ds that h av e previously be en viewed Both new and o ld call recor ds are s tored in each p ersonal an d comm on area. • Sinc e the[...]

1.3 T elephone Fe atures 52 Operating Manual T o erase caller inf ormation T o view caller inf ormation and pla y bac k an associat ed v oice message i n a v oice message area • If the Call W aiting Ca ller ID feature i s enabled for one or more o utsid e (CO) li nes, the seque nce number su ch as "002:" wi ll be deleted a nd sub sequen[...]

1.3 T elephone Fe atures Operating Manual 53 T o erase caller in formation, inc luding associated v oice message in a v oice messa g e area T o erase all caller inf ormation in the personal area T o disregard t he newest cal l/over write the oldest call i n the per sonal area cal l log • Caller informa tion with a ssocia ted voice messag es is no[...]

1.3 T elephone Fe atures 54 Operating Manual T o set/cancel lo gging of caller inf ormation when answeri ng a call • If you press th e Caller ID Indica tion—Personal/Commo n button dur ing a conv ersati on, the caller 's informa tion i s logged regardl ess of th is setti ng. • Y ou ca n set logg ing of caller inf or m ation in both the p[...]

1.3 T elephone Fe atures Operating Manual 55 • Even if the re are mes sage waitin g indic ations l eft at your extension, the Mess age/Ringer Lamp or the MESSAGE button light t hat displays notificat ions from the Mes sage Waiting f eature tur ns off while you are v iewing caller infor mation with the Ca ller ID In dication — P er sonal/Co mmon[...]

1.3 T elephone Fe atures 56 Operating Manual 1.3.19 Call Log Display Loc k, Incom ing in the P ersonal Area T o lock/unloc k 1.3.20 Call P ark Y o u can p ut a ca ll on hol d in a co mmon pa rki ng zone of the PBX so that any ex t ension c an retr iev e the par ked call. Up to 10 c alls ca n be par ked in the P BX. Y o u can lock your propr ietar y[...]

1.3 T elephone Fe atures Operating Manual 57 T o park a call T o retri eve (Cal l Park Retriev e) • If a call is not retrieved w ithin a specified time period , y ou wil l hear a r ing tone. If you are having a conversation wi th another par ty at that ti me, you will hear an alar m to ne. If an outsid e (CO) line cal l is not retrieved within 30[...]

1.3 T elephone Fe atures 58 Operating Manual 1.3.21 Call Pic kup, Directed Withou t leaving your des k, you can an s wer an i ncoming call that is r ingi ng at anothe r extension. 1.3.22 Call Pic kup, Gr oup Withou t leaving your des k, you can answer an inc oming c all that i s r inging at another extension with in your extension group. • If y o[...]

1.3 T elephone Fe atures Operating Manual 59 1.3.23 Call Pic kup De n y Y ou can p rev ent othe r e xte nsion users from picking up your calls. • If y ou hear a reorder tone when trying to pick up calls with this feat ure , th e ringi ng e xtens ion has s et the C all Pickup Deny feature. Programming Manual Referen ces [PT Pr ogramming] • [117][...]

1.3 T elephone Fe atures 60 Operating Manual 1.3.24 Call Retrieving fr o m a T AM (T elep hone Answering Machine) Withou t leaving your des k, you can an sw er a n incomi ng call that was rece ived by a preprogrammed T ele phone Ans weri ng Machi ne (T AM) e xtensio n from yo ur phon e. 1.3.25 Call Splitting When tal king to one par ty with a nothe[...]

1.3 T elephone Fe atures Operating Manual 61 • This feature is not available f or ca lls from door ph ones or paging announ cemen ts. Feature M anual Referen ces • 1.1.24 Cal l Splitting Operat ing Manual Re ferences • 1.3.15 Cal l Hold • 1.3.16 Cal l Hold, Ex clusive PT During a conversation Press CO or INTERCOM . Press HOLD . OR Press HOL[...]

1.3 T elephone Fe atures 62 Operating Manual 1.3.26 Call T ransfer—T o Extension Y o u can t ransf er incomin g calls to another ex t ension. De pendin g on the s etting of your PBX, pr opri etar y telepho ne (P T) users m a y al so be able to t ransf e r incom ing outsi de (CO) l ine call s to anoth er extension simpl y by pressing the corres po[...]

1.3 T elephone Fe atures Operating Manual 63 1.3.27 Call T ransfer—T o Outside (CO) L ine • * Y ou may hav e to ente r the Call Hold feature number , "20" , after pr essing the Recall/ hookswitch on your single li ne telephon e (SL T), dependin g on the SL T Hold Mode of your PBX. For more de tails, refer to "1.1.15 Call Hold&quo[...]

1.3 T elephone Fe atures 64 Operating Manual • CO-to-CO Line Call Duration The length o f outs ide-to-outs ide (CO -to-CO) line calls may be limited thr ough sy stem programming. Both the o utside caller an d the ou tside destination will hear a war ning to ne 15 sec onds before a specified time l imit. Wh en the time r expires, the call is disco[...]

1.3 T elephone Fe atures Operating Manual 65 1.3.28 Call W ait ing Dur ing a conversation, you can b e informed of a waiting call by a tone th rough the built-in spe aker of your propr ietar y telep hone (PT) or the h andset of your single line t elepho ne (SL T) (Def aul t: Disable). Y ou ca n answ e r the secon d call by disc onnectin g the c urr[...]

1.3 T elephone Fe atures 66 Operating Manual T o hold the current call and then talk to the ne w par ty • * Y o u may ha ve to enter the Call Ho ld feature number , "20", af ter pres sing the Recall/ hookswitch on your SL T , depe nding on the SL T Hold Mode of y ou r PBX. F or more details, ref er to "1.1.15 Call Hold" in the[...]

1.3 T elephone Fe atures Operating Manual 67 1.3.29 Call W aiting Caller ID Programming Manual Referen ces [PT Pr ogramming] • [104] SL T Hold Mode • [115] Ex tension Ring T one Pattern • [423] CO L ine Ring T o ne Pattern [PC Pro gramming] • 9.1.11 Deta il [1-10 ]— Extens ion—Ring T one P atter n, S ingle Line T elep hone—Hol d Mode [...]

1.3 T elephone Fe atures 68 Operating Manual T o disconnect the current call and then talk to the ne w par ty T o hold the current call and then talk to the ne w par ty • T o return to the original par ty , repea t the op eration. • If you do not pr ess the FL ASH/RE CALL button wh ile the i nformation is disp lay ed (flashi ng), the caller inf[...]

1.3 T elephone Fe atures Operating Manual 69 1.3.30 Call W aiting fr om the T elephone Com pan y Y ou r tel ephone co mpany may also o ff er an optiona l cal l waiting ser vice, which can infor m you that you hav e anoth er call on the sa me outs ide (CO ) line. For more det ails, consu lt your telephon e comp any . Programming Manual Referen ces [[...]

1.3 T elephone Fe atures 70 Operating Manual 1.3.31 Conference Y o u can a dd a thir d par ty to your conv ers ation. A c onference call c an be made up of 3 e xte nsions, one extension and 2 ou tside par t ies, or 2 extensions a nd one outs ide par ty . T o establish a 3-party confe rence call Prog ramming Manual References [PT Pr ogramming] • [[...]

1.3 T elephone Fe atures Operating Manual 71 T o disconnect one party and the n talk to t he other T o put the thir d party on hold a nd talk to the original par ty T o leave a 3-pa r ty conf erence call • * Y ou may hav e to ente r the Call Hold feature number , "20" , after pr essing the Recall/ hookswitch on your single li ne telepho[...]

1.3 T elephone Fe atures 72 Operating Manual 1.3.32 Conference, Unattended T o leave a confer ence call and establish an unattended conf erence call Prog ramming Manual References [PT Pr ogramming] • [104] SL T Hold Mod e • [105] Conference T one [PC Pr ogramming] • 9.1.11 De tail [1-10] — Singl e Line T ele phone—H old Mode, Conf erence [...]

1.3 T elephone Fe atures Operating Manual 73 T o return while oth ers ar e talking 1.3.33 Data Line Secu rity Y ou can p rotect th e line against a udible noti fication tones, such as call waiting ton es or ho ld ala rm tones dur ing a conversatio n. Set this feature if your extension has a data co mmunica tion device such a s a compute r or fax ma[...]

1.3 T elephone Fe atures 74 Operating Manual T o set/cancel 1.3.34 Direct Inward System Access (DISA) Prog ramming Manual References [PC Pr ogramming] • 9.2.2 Feature setting s [2-2]— Da ta Line S ecurity Featu re Manual Referen ces • 1.1.15 Call Hold • 1.1.37 Data Line Sec urity Operat ing Manual Re ferences • 1.3.28 Cal l W aiting • 1[...]

1.3 T elephone Fe atures Operating Manual 75 T o call an ext ension Dial DISA phone number . DISA phone no. From an Outside Telephone In No Security Mode/Trunk Security Mode Off-hook. Dial DISA phone number . DISA phone no. In All Security Mode Off-hook. Enter . Enter DISA security code (4 – 10 digits). Dial desired extension number . desired ext[...]

1.3 T elephone Fe atures 76 Operating Manual T o call an outside party • W ARNING There is a risk that fraudulent telephon e calls will be made using the Outside-to- Outside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the P BX. T o pr otect the PBX fr om this kind of fraudulent use, we str on[...]

1.3 T elephone Fe atures Operating Manual 77 • If the DIS A Automated At tendant (A A) ser v ice is used, you can ac cess the desire d par ty simply b y pr essing a preprogrammed single- digit number (DISA A A number) wh ile or aft er hear ing a DISA OGM or af ter a sho r t be ep . AA menus can be up to 3 lev els dee p . • If you enter an inv a[...]

1.3 T elephone Fe atures 78 Operating Manual 1.3.35 Do Not Disturb (DND) Y o u can set your telephon e to pr e vent incoming calls fr om r inging a t your telepho ne. This ca n be usefu l in situati ons where you do not want to be distur bed, for e xampl e dur ing a m eeting. T o set/cancel Prog ramming Manual References [PC Pr ogramming] • 9.1.2[...]

1.3 T elephone Fe atures Operating Manual 79 1.3.36 Do Not Dis turb (DND) Override Y ou can c all users wh o have set the Do Not Dis turb (DN D) feature, if your e xtens ion is pe r mitted through syste m programming. • The FWD/DND (Ca ll F orwarding/Do Not Disturb) button light shows the current status as fo l l o w s : Off: Neither feature is s[...]

1.3 T elephone Fe atures 80 Operating Manual 1.3.37 Door Open Y o u can u nlock a door from your e xtens ion, if e nabled thro ugh sys tem programming . Fro m an enab led extension Fro m an extension tha t is on a call with a doorphone • If you hear the DND to ne, enter "2", a nd then hear a busy tone, the calle d e xtens ion is busy . [...]

1.3 T elephone Fe atures Operating Manual 81 1.3.38 Doorphone Cal l Y ou can talk to a person at the do or thro ugh the do or phone. T he extensions that are per mitted to be cal led when a v isitor pr esses th e Call button on a door p hone are d eter mined th rough system pr ogramming. T o call from t he doorphone T o answer a ca ll fr om a doorp[...]

1.3 T elephone Fe atures 82 Operating Manual T o call a doorphone 1.3.39 Emergency Call Y o u can d ial prepr ogrammed emer gency numb ers after seizing an outsid e (CO) line, regardl ess of any dialin g restr icti ons on your extension. • If no one an sw ers a d oor pho ne call w ithin a specif ied time p er iod, ri nging stops and the call is c[...]

1.3 T elephone Fe atures Operating Manual 83 1.3.40 Executive Busy Override—Extens ion Y ou can joi n an existing interc om call, establis hing a 3-pa r ty con f ere nce call , if your e xtens ion is pe rm itted through system programming. T o join an inter com call • This feature wi ll function e ven when: — In Acc ount Code—V er ify -All/[...]

1.3 T elephone Fe atures 84 Operating Manual T o disconnect one party and tal k with another when one of the pa r ties is an outside par ty T o leave the conf erence call • Y ou c an also prev ent ot hers from j oining your co nv ersati ons. Ref er to " 1.3.4 2 Executiv e Busy O verride Deny ". Prog ramming Manual References [PT Pr ogra[...]

1.3 T elephone Fe atures Operating Manual 85 1.3.41 Executive Busy Override—Outside (CO) Line T o join an outside (CO) line cal l T o disconnect one party and ta lk with another when one of the par ties is an outside party T o leave the co nference ca ll Y ou can j oin an existing ou tside (CO) lin e call, e stablishing a 3 -par ty conference cal[...]

1.3 T elephone Fe atures 86 Operating Manual 1.3.42 Executive Busy Override Deny Y o u can p re vent other e xtens ion user s from u sing the Ex ecu tive Busy Overrid e feature to join a n ongo ing call. Prog ramming Manual References [PT Pr ogramming] • [105] Conference T one • [608] Ex ecu tive Busy Overr ide [PC Pr ogramming] • 9.1.11 Deta[...]

1.3 T elephone Fe atures Operating Manual 87 1.3.43 Extension Featur e Clear Y ou can r eset the settin gs of the following features on your extension to th e default settings. This feature is also kn own as Sta tion Feature Cle ar or Stati on Program Cl ear . 1.3.44 Extension Lock Y ou can l ock your e xtensi on so that outside ( CO) li ne ca lls [...]

1.3 T elephone Fe atures 88 Operating Manual T o lock/unloc k • If your ex te nsion is locked, it canno t be used t o perform the following operations : — Making outsi de (CO) l ine ca lls — Access ing logge d inform ation Howe ver , you may be able to make outsi de (CO) l ine call s depend ing on system programming. • If y ou for get the c[...]

1.3 T elephone Fe atures Operating Manual 89 1.3.45 External Feature Access (EF A) Y o u can ac cess specia l features su ch as C all W ait ing offered by anothe r PBX or a t elepho ne com pany . This feature is onl y av ailable dur ing outside (C O) line call s. < Example > T o hold the current call and th en talk t o the new party 1.3.46 Fl[...]

1.3 T elephone Fe atures 90 Operating Manual 1.3.47 Hands-free Answerbac k T o set/cancel Prog ramming Manual References [PT Pr ogramming] • [110] Flas h/Recall K ey Mode • [418] Flash/Re call Time • [422] Disco nnect Time [PC Pr ogramming] • 9.1.11 Deta il [1-10 ]— Pro prietar y T e lephon e—Flash/Rec all Ke y Mode • 9.3.3 Detail [3-[...]

1.3 T elephone Fe atures Operating Manual 91 1.3.48 Hands-free Op eration T o switc h from t he handset to hands-free mode • The AUT O ANS /MUTE button ligh t shows the curren t status a s f ollows: Off: Not set Red on: Set • This f eat ure is n ot av ailable for incoming outsi de (CO) l ine call s and door ph one call s. Feature M anual Refere[...]

1.3 T elephone Fe atures 92 Operating Manual T o switc h from hands-fr ee mode to the handset 1.3.49 Headset Operation T o talk using the headset • Helpful hints f or hands-free operation: • If it is difficult to hear the other party's voice: Increa se the v olum e using t he Navigator Ke y or V ol ume Ke y . • If the other party has dif[...]

1.3 T elephone Fe atures Operating Manual 93 1.3.50 Hot Line A sing le line t elepho ne (SL T) user ca n make a ca ll simp ly by goin g off-hoo k, if th e telephon e number has been store d bef or ehand. This feature is also kn own as Pi ck u p Dialing . T o store a phone number T o set/cancel T o dial SLT Enter # . On-hook. Off-hook. Dial desired [...]

1.3 T elephone Fe atures 94 Operating Manual 1.3.51 Intercom Call Y o u can cal l anot her extension. • T o call another party , dial the desir ed par ty's phone numb er before the preprogramme d number is di aled. • Up to 32 d igits in cluding " " can be sto red. Howev er, depending on your m ode of acc ount code entr y , "[...]

1.3 T elephone Fe atures Operating Manual 95 1.3.52 Line Access, Outside (CO) Line—SU MMAR Y There ar e 3 me thods of s eizing a n outside (CO) l ine. Use whichever method you prefer , unless requeste d by your manager to use a spe cific m ethod. Choose o ne of th e follo wing m ethods : Line Access, Automatic Line Access, Outside (CO) Line Gr ou[...]

1.3 T elephone Fe atures 96 Operating Manual 1.3.53 Line Access, Au tomatic Y o u can s elect an idle outside (C O) line automat ically . Y ou can also selec t an id le outsi de (CO) line fr om among th e outs ide (CO ) lines th at ar e not assig ned to Single-CO (S-CO) or Group -CO (G- CO) buttons (L ine Access Usi ng the Other-CO (O- CO) Button).[...]

1.3 T elephone Fe atures Operating Manual 97 T o select an idle unassigned outsi de (CO) line 1.3.54 Line Access, Outside (CO) Line Group Y ou can s elect an idle outside ( CO) li ne in the s pecifie d outs ide (C O) line gro up (1–8) au tomatic ally . Programming Manual Referen ces [PT Pr ogramming] • [206] D ialing S tar t Ti me • [400] CO [...]

1.3 T elephone Fe atures 98 Operating Manual 1.3.55 Line Access, S-CO Line Y o u can s elect a speci fied outs ide (C O) line. Prog ramming Manual References [PT Pr ogramming] • [206] Dialin g Star t Time • [400] CO Line Conne ction • [404] CO Line Group Number • [405-40 7] Flexib le O utward Diali ng—Day/Night/Lunch [PC Pr ogramming] •[...]

1.3 T elephone Fe atures Operating Manual 99 1.3.56 Live Call Scree ning (LCS) (V oice Mail A PT Integration only) Bef ore operating • Create a Live Call Screening (LCS) button. • Select th e mode, eith er Hands-f ree or Pr ivate. • Set the LCS password. • Set the LCS feature. T o set/cancel the LCS pass wor d While a caller i s leaving a m[...]

1.3 T elephone Fe atures 100 Operating Manual T o set LCS T o cancel LCS Operation Fl owchart The op erations in th e shaded a reas c an be pe rf or med i n hand s-free mod e. Press Live Call Screening . Enter LCS password . LCS password PT (Live Call Screening) While on-hook Press red Live Call Screening . PT (Live Call Screening) While on-hook[...]

1.3 T elephone Fe atures Operating Manual 101 Hands-free Mode Private Mode Stop monitoring Answer the call Monitor Monitor No operation Stop monitor Answer (Alert Tone) Press FLASH/RECALL or LCS Cancel . OR Press FLASH/ RECALL or LCS Cancel . Stop the alert tone (LCS Cancel) Off-hook. OR OR Press Live Call Screening or SP-PHONE . Press SP-PHONE , M[...]

1.3 T elephone Fe atures 102 Operating Manual 1.3.57 Local Carrier-based V oice Mail Ser vice • The Live Call Sc reenin g (LCS) button light shows the feature stat us as follows: Off: LCS is off. Flashing green rapidly: An aler t tone is r inging (Pr ivate mode only ).* 1 Flashing green slowl y: Monitor ing. * 2 Red on: LCS is on. * 1 The Direc t[...]

1.3 T elephone Fe atures Operating Manual 103 T o listen to messa g es 1.3.58 Lock out If one par ty i n a conversation goes on-hook, th e call b etween both par t ies will be disconn ected. A reorder tone is sent to the off-ho ok par ty before the cal l is dis connec ted. No o peration is necess ar y . F or more details, refer to "1. 1.79 Loc[...]

1.3 T elephone Fe atures 104 Operating Manual 1.3.59 Log-in/Lo g-out T o set Log-in/Log-out Featu re Manual Referen ces • 1.1.79 Lockout Y o u can cha nge your stat us in an extension group (idl e extension hunti ng group/DIS A ri ng group). W hen you log out, inc oming c alls t o the group will no t ring at your e xtensi on. When you log back in[...]

1.3 T elephone Fe atures Operating Manual 105 1.3.60 Message W aiting – Leaving a Mes sage Waiting Indicati on – Calling B ack a Caller W ho Left a n Indicat ion Leavi ng a Message W aiting Indication T o leave a mes sage waiting indi cation Programming Manual Referen ces [PT Pr ogramming] • [100] H unting Grou p Set • [600] Ex tension Gr o[...]

1.3 T elephone Fe atures 106 Operating Manual T o leave/cancel a message waiting indication T o cancel a message waitin g indicati on using the MESSA GE b utton Calling Bac k a Caller Who Left an Indicat ion T o chec k a received message and call back PT/SLT Off-hook. Enter 1 to leave or 2 to cancel. On-hook. Dial desired extension number . Leave C[...]

1.3 T elephone Fe atures Operating Manual 107 T o cancel all message waiting indi cations left at y our exte nsion • The ME SSAGE b utton light or Messa ge/Ringer Lamp shows the curre nt status as follows: Off : No me ssages Red on : New messages. • The d isplay shows messag es in the order r eceived, star ting wit h the s elect ed messa ge. &l[...]

1.3 T elephone Fe atures 108 Operating Manual 1.3.61 Message W aiting for Another Extension T o chec k a received message and call back T o cancel all message wai ting indicati ons left at another ext ension Y o u can che ck messages left at anoth er extension and ca ll back the call er simpl y by pressing the lit Me ssag e for another extension bu[...]

1.3 T elephone Fe atures Operating Manual 109 1.3.62 Message W aiting fo r A nother Extension L oc k Y o u can l ock message waiting i ndica tions so that oth er extensions cannot confir m, call b ack, or clear messag e waiting indi cations le ft at your extension. T o lock/unloc k message waiting indi cations Programming Manual Referen ces [PT Pr [...]

1.3 T elephone Fe atures 110 Operating Manual 1.3.63 Micr opho ne Mute T o set/cancel 1.3.64 One-touch Dialing Prog ramming Manual References [PC Pr ogramming] • 9.2.2 Feature setting s [2-2]— M W for Another Ext . Lock Featu re Manual Referen ces • 1.1.83 Message W aiti ng for Another Exte nsion Operat ing Manual Re ferences • 1.3.61 Messa[...]

1.3 T elephone Fe atures Operating Manual 111 1.3.65 Op erator Call Y ou can e asily cal l the extension ass igned as the operato r e xten sion. • A tele phone numb er longe r than 24 digits c an be st ored by divid ing it amo ng 2 or m ore One-tou ch Dialing butt ons. • Y ou can conf ir m the stor ed number of a One -touch Di aling button by p[...]

1.3 T elephone Fe atures 112 Operating Manual 1.3.66 P aging—SUMMAR Y Y o u can make a pagi ng announce ment to several people at once. Y our paging announcem ent can be heard through an externa l speaker and throug h the built-in s peakers of propr ietar y telepho nes (PTs ). An extension user can a nsw er y o ur paging announcem ent and e stabl[...]

1.3 T elephone Fe atures Operating Manual 113 1.3.67 P aging—All Extension s Y ou can ma ke a paging annou nceme nt to all extensio ns. Y our paging ann ounce ment ca n be heard through the built-in speakers of al l propr iet ar y tele phones (PTs). 1.3.68 P aging—All Extension s & External Y ou can m ake a pagin g announc ement to all exte[...]

1.3 T elephone Fe atures 114 Operating Manual 1.3.69 P aging—Extern al Y o u can m ake a paging a nnounceme nt thr ough an extern al sp eaker . Y our pag ing an nounceme nt can be heard t hrough an external speaker . 1.3.70 P aging —Group Y o u can m ake a paging a nnounceme nt to a c er t ain extension group. Y our paging an nounc ement can be[...]

1.3 T elephone Fe atures Operating Manual 115 1.3.71 P aging and T ran sfer Y ou can tra nsf e r a call aft er ma king a pa ging an nounceme nt. Programming Manual Referen ces [PT Pr ogramming] • [600] Ex tension Gr oup [PC Pro gramming] • 9.2.11 Ex tension Group [2 -6]— Group No . Feature M anual Referen ces • 1.1.96 Paging—Group • * Y[...]

1.3 T elephone Fe atures 116 Operating Manual 1.3.72 P aging Answer Y o u can a ns wer a pa ging a nnouncem ent from a ny e xten sion. 1.3.73 P aging Deny Prog ramming Manual References [PT Pr ogramming] • [104] SL T Hold Mod e • [106] Ex ter nal Pager Access T one • [600] Exten sion Group [PC Pr ogramming] • 9.1.11 Deta il [1-10 ]— Ext e[...]

1.3 T elephone Fe atures Operating Manual 117 T o refuse/accep t paging announcements 1.3.74 P aralleled T elephone Any propr ieta r y teleph one (PT ) can be connec ted in p arallel wi th a sin gle line device, such as a s ingle l ine telephon e (SL T), f ax m achine, or m odem. When pa rallel mod e is use d, the 2 tel ephone s functio n as follow[...]

1.3 T elephone Fe atures 118 Operating Manual T o store a phone number T o dial T o confirm • P er sonal S peed D ialing numb ers (0 thr ough 9) c orrespon d to the numbers (F1 th rough F10) of the Programmable Feature (PF ) buttons assig ned as O ne-touch Dialing numbers. Assign ing a On e-touch Dialing numb er to PF butto n "F1" wil l[...]

1.3 T elephone Fe atures Operating Manual 119 1.3.76 P ower F ailure T ran sfer If the power sup ply to the PBX f ail s, specific s ingle line tel ephones ( SL T s) are automatic ally co nnecte d to speci fic outs ide (C O) lines ( P ower Failure C onnections ). The PBX wil l s wit ch from the curren t connec tions to P ower F a ilure Co nnection s[...]

1.3 T elephone Fe atures 120 Operating Manual 1.3.78 Redial, Last Number Every extension automa tically sav es th e last e xter n al teleph one number d ialed, al lowing the sa me number to be eas ily r edialed. T o dial 1.3.79 Redial, Saved Number T o save • Up to 64 digits, " ", "#", P A USE , and SECRE T (INTERC OM) (w hich[...]

1.3 T elephone Fe atures Operating Manual 121 T o dial 1.3.80 Room Mon itor Y ou can monitor a room through anothe r propr ietar y telephone (PT), or moni tor a do or thro ugh a do or phone. The PT you want to mon itor shoul d be set i n advance to allow monitor ing. T o set • Up to 64 digits, " ", "#", P A USE, and SE CRET (I[...]

1.3 T elephone Fe atures 122 Operating Manual T o monitor T o monitor thr ough a doorphone T o talk with a person in the monitored room PT extension no. Dial monitored extension number . Press SP-PHONE . Press AUTO ANS/MUTE . Room monitoring starts. PT doorphone no. Dial monitored doorphone number (1 – 4). Enter 31 . 1 3 Press SP-PHONE . Press AU[...]

1.3 T elephone Fe atures Operating Manual 123 T o cancel a monitor T o stop a monitor t emporarily whi le on-hook 1.3.81 Secret Dialin g • Y ou can mon itor us ing a PT with an A UTO ANS/MUT E button or a s ingle li ne telepho ne (SL T) wit h a MUTE button. • The AUT O ANS /MUTE button ligh t shows the curren t status a s f ollows: Off: Not set[...]

1.3 T elephone Fe atures 124 Operating Manual 1.3.82 System Speed Dialing Y o u can m ake calls u sing pr eprogrammed spe ed dia ling number s (max. 10 0 code s) stored in the PBX. • The charac ters for secret code, "[" a nd "]" ( entered by pres sing the INTERCOM button), are cou nted as on e digit ea ch. • Y ou c an conc e[...]

1.3 T elephone Fe atures Operating Manual 125 1.3.83 Time Ser vice • A tele phone numb er longe r than 32 digits c an be st ored by divid ing it amo ng 2 or m ore System S peed D ialing butto ns. < Exampl e > If the numb er is divi ded an d stored in sys tem sp eed diali ng numbers 01 and 02: • Rota r y singl e line te lephon e (SL T ) us[...]

1.3 T elephone Fe atures 126 Operating Manual 1.3.84 Timed Remind er Y o u can se t your telephone to rin g at a set time, to remi nd you of a meeting, a ppointm ent, or as a wak e-up call. The alar m can occu r either one time o r daily (e ver y day until canc eled) a t a preset time. When you go off-hoo k to an s wer , you hear a s pecial dial to[...]

1.3 T elephone Fe atures Operating Manual 127 T o cancel T o stop the alarm T o confirm • The a lar m r ings for 30 secon ds. • If you receive an i ncoming cal l during a n alarm, th e rin ging for that call wil l star t after the alar m stops r inging. • If the tel ephon e is off-hoo k at the time a n alar m is scheduled to r ing, the alar m[...]

1.3 T elephone Fe atures 128 Operating Manual 1.3.85 T o ll Restriction (TRS) T oll Restr iction ( TRS) can p rohibit cer tain extension us ers fro m making unautho rized ou tside (CO) line call s. Ever y extension is a ssigned to one o f 5 clas ses o f ser vic e (COS s) for each tim e ser v ice mod e thro ugh system p rogramming; COS 1 grant s the[...]

1.3 T elephone Fe atures Operating Manual 129 T o record int o y our mailbo x (2-wa y Recor d) T o record int o another mailbo x (2-way T ransf er) 1.3.88 V oice Mail In tegration Y ou or an outside par ty can ac cess the V oice Proc essing Sy stem (V PS) from a telep hone. If you cannot answer calls, you can set them to b e forwarded to your mailb[...]

1.3 T elephone Fe atures 130 Operating Manual Inband ( DTMF) Integratio n (e.g., KX-T VS ser ies VP S/KX-TV A se ries V PS) or AP T Integration ( e.g., KX- TVS5 0 seri es VP S/KX-TV A 50 seri es VPS ). If your teleph one has a M ESSAGE button or Mes sage/Ring er Lamp, the corresp onding b u tton or lamp tur ns on and le ts you know you hav e messag[...]

1.3 T elephone Fe atures Operating Manual 131 T o listen to messa g es • If a pr opri etar y tele phone (P T) user sets the FWD—Bus y/No Answer f eatu re, the FWD/ DND button light will keep flashi ng while on-hook. T o stop the button from flashi ng, go o ff- hook a nd enter " 716#". Programming Manual Referen ces [PT Pr ogramming] ?[...]

1.3 T elephone Fe atures 132 Operating Manual 1.3.89 V oice Mail T ransfer (V oice Mail APT Integ ration only) T o transfer a ca ll to a mail bo x Featu re Manual Referen ces • 1.1.120 V oi ce Mail APT Int egration • 1.1.121 V oi ce Mail Inband (DTMF) Inte gration Operat ing Manual Re ferences • 1.3.10 Call Forwarding (FWD )—All C alls • [...]

1.3 T elephone Fe atures Operating Manual 133 1.3.90 W alkin g COS Y o u can u se your cal ling pr ivil eges (class of ser v ice [COS ]) at anot her extension, t o override c alling restr ictions that have been set at that extension. T o use this feature, a preprogrammed e xte nsion pas s word is requi red. Ask your man ager for the extension pas s[...]

1.3 T elephone Fe atures 134 Operating Manual[...]

Operating Manual 135 Section 2 Operator/Manager Operation This cha pter shows th e operator and the man ager extension how to contro l the other extensions or th e PBX. Y our PBX suppor ts one manage r (extension jack 01) and one operator .[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 136 Operating Manual 2.1 Operat or/Manager Service Features 2.1.1 Call Log, In coming in the Co mmon Area—CL EAR ALL T o erase 2.1.2 Call Log D isplay Loc k, Incoming in the Common Area The op erator or m anager can erase all cal ler in f or mati on log ged in the com mon area . • Caller i nformatio[...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 137 T o lock/u nlock 2.1.3 Com mon BV Outgoing Mes sages If an o ptional voice mes sage ca rd is inst alled i n the PBX, th e opera tor or ma nager can r ecord, pla y , or erase a commo n Buil t-in V oi ce Mess age (BV ) outgoin g mess age (O GM) in the commo n mess age a rea. When an outside[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 138 Operating Manual T o record T o play bac k • The A UTO DIAL/STORE b utton light shows the cur rent st atus as follows: Off: Y ou ar e recordi ng a me ssage, or a message has finishe d playing. Red on: A message is playing. • Y ou c an st op playback b y pr essing t he A UT O D IAL/STORE button. [...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 139 T o erase 2.1.4 Ma nager Pr ogrammin g (Manager only) The manag er can program the following system programm ing with the manage r pass word ev en if he or she does no t know the s ystem pa ss word for system programming. For more details, refer to " 3.2 Syst em Programming (M anager[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 140 Operating Manual 2.1.5 Outgoing Message (OGM) fo r DISA T o record OGMs f or DISA T o pl ay bac k OGMs f or DISA The ope rator or manage r can reco rd, play , or erase OGMs used by Direct Inward Syste m Access (DISA) and 3-lev el Automated A ttendant ( AA). No SL T PT Off-hook. On-hook. Enter 91 . 1[...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 141 T o erase OGMs for DISA T o record OGMs f or 3-le vel AA PT Enter 90 . 0 9 Dial DISA OGM number (1–8). DISA OGM no. C.Tone Press PROGRAM . Press STORE . Press PROGRAM . Press HOLD . To continue * 3 * 1 PT Off-hook. On-hook. Enter 93 . 3 9 C.Tone Press PROGRAM . Press STORE . To continue[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 142 Operating Manual T o play bac k OGMs f or 3-le vel AA • Up to 32 mes sages (DI SA: max. 8, 3- lev el AA: max. 24) can be record ed. A messa ge can be up to 3 minutes lo ng. The to tal reco rding ti me of the PBX for DISA O GMs is 3 mi nutes. When an optional mes sage expansion ca rd for D ISA OGMs[...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 143 2.1.6 Remo te Extension Lock T o lock/u nlock The ope rator or man ager can lock or unlock an e xtensi on. This feature is also kn own as Remo te Station Lock Control. • This feature override s the Ext ension Lo ck f eatur e. If Extension L ock has already been set by the e xtension u s[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 144 Operating Manual Prog ramming Manual References [PT Pr ogramming] • [108] Fl ash/Reca ll Mode for a Locked Extens ion • [312] TR S—Extens ion Lock Class • [601-60 3] TRS-COS— Da y/Ni ght/Lunch [PC Pr ogramming] • 9.1.11 Deta il [1-10 ]— Ext ension—F lash/Recal l Mode for a Locked Ext[...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 145 2.1.7 System Featu re Assignment The ope rator or man ager can set th e following system features whi le in programmin g mode. • Date & Time Set • Exten sion Lock—CA NCEL ALL • Exten sion Pass word Set (Mana ger only ) • Live Call Scre enin g (LCS ) Pass word C ontro l Setti[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 146 Operating Manual 2.1.8 The 301st Call Log, In coming in th e Common Area T reatmen t •* 1 Y ear (00–99), Month (01–1 2), Day (01–31), Day of the week (0–6: Sun –Sat), Hou r (01– 12), Minute (00–59), A M/PM (0/1 ) •* 2 The prepr ogrammed extension pa ss word c an be used for the W a[...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 147 T o disregard t he newest cal l/over write the oldest call in the common area cal l log 2.1.9 Time Ser vice T o change the time service mode manuall y Programming Manual Referen ces [PC Pro gramming] • 9.9.3 C all Log [9 -3]— 301s t Call Log in Common Area Feature M anual Referen ces [...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 148 Operating Manual T o return to automatic mode after c hanging the ti me service mode manual ly T o confirm the current time service mode • The Day , Ni ght, and Lunch button li ghts s how the cu rrent statu s as follows: Off: Not set Red on: Set • If lunch mod e is se t manually by enter ing &qu[...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 149 2.1.10 Timed Rem inder , Remote (W ake-up Call) Programming Manual Referen ces [PT Pr ogramming] • [006] Ti me Ser vi ce Switc hing Mod e • [007] Ti me Ser vi ce Star t Time • [405-407 ] Flexible Outward Dialing—D a y/Ni ght/Lunch • [408-410 ] Flexib le Ri nging—Day/Night/Lu n[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 150 Operating Manual T o set T o cancel T o confirm On-hook. Off-hook. Enter 764 . Enter 1 for one time or 2 for daily. One time Daily Enter 0 for AM or 1 for PM. AM PM Enter hour (01 – 12) and minute (00 – 59). hour/minute Dial extension number . PT extension no. 6 4 7 Enter # . Enter 76 . 7 6 0 1 [...]

2.1 Ope rator/Manager Se rvice Features Operating Manual 151 Programming Manual Referen ces [PT Pr ogramming] • [000] Date & Time [PC Pro gramming] • 9.1.1 Date & Time [1-1] • 9.2.2 Feature settings [2-2]— Ti med Rem inder Feature M anual Referen ces • 1.1.116 Tim ed Reminde r , Remote Operat ing Manual Re ferences • 1.3.84 T im[...]

2.1 Op erat or/M anag er Se rvi ce F eatu res 152 Operating Manual[...]

Operating Manual 153 Section 3 Customizing Y our Phone & PBX This ch apter sho ws y ou ho w to custo mize y our proprietary telephone (PT) or PBX ac cordin g to your needs.[...]

3.1 P ersona l Program ming 154 Operating Manual 3.1 P ersonal Pr ogramming 3.1.1 Programming Inf ormation Y o u can cus tomize vari ous features of your teleph one, such as line p references and c ustomized buttons. Additi onally , you can retur n all cu stomi zed f eatures to the ir default setti ngs. 3.1.2 P ersonal Feature Assignm ent Y o u can[...]

3.1 P e rson al Progra mming Operating Manual 155 Which l ine do you pr ef er to a nsw er when you go off- hook? (Li ne Pref erence —Incom ing) No li ne A ringing line + outside ( CO) l ine no . (1–8)* An ass igned ou tside (CO) lin e F rom which outsi de (CO) lines do y ou want to recei ve calls a t your ex t e n s i o n ? (Outsi de (CO) Li ne[...]

3.1 P ersona l Program ming 156 Operating Manual P ersonal Pr ogramm ing Da ta Reset Y o u can res et the f oll owing features to thei r default settings. This operation als o cance ls the A UTO ANS/MUTE stat us of b oth the H ands-free Answerback f eature a nd the Room Monito r f eature. T o return featur es to defaul t Self-e xtension Number Conf[...]

3.1 P e rson al Progra mming Operating Manual 157 3.1.3 Flexible Button Assignment Y ou can cus tomize th e flexible CO b u ttons, Direct S tation Selecti on (DSS ) buttons, Programmable Feature (PF) buttons, and MESSAGE buttons on your p ropri etar y t elephone ( PT) and DSS Con sole by assign ing the following f eatur es to them . For e xample, i[...]

3.1 P ersona l Program ming 158 Operating Manual One -touc h Dial ing* 2 + desired no .* 1 (max. 24 di gits) Conf erence Message * 4 FWD/DND (Call Forw arding/ Do Not Disturb) Da y* 5 Save Night* 5 Caller ID Ind ication— P ersonal Lunch * 5 Caller I D Sele ction—P ers onal Exte nsion L oc k* 5 + e xte nsion no .* 1 Log-in/L og-out 2-way Record [...]

3.1 P e rson al Progra mming Operating Manual 159 T o confirm a b utton sett ing •* 1 T o erase an incor rect ent r y , p ress th e TRANSF ER (CLE AR) button. The TRANS FER button becomes the CLEAR b ut ton dur ing pro gramming. •* 2 Digits "0 throu gh 9", " ", "#", P A USE, and SE CRET (INTERCOM) can be s tored. I[...]

3.1 P ersona l Program ming 160 Operating Manual T o clear a b utton setting Press STORE . 2 Enter 2 . To continue Press CO , DSS , or MESSAGE . (CO, DSS) OR Press PROGRAM . Press PROGRAM .[...]

3.2 Syste m Program ming (Mana ger Program ming) Operating Manual 161 3.2 System Pr ogram ming (Mana ger Pr ogramming) 3.2.1 Programming Inf ormation Y ou can c hange the default setting s of your PBX a ccordi ng to your requi rements. Customizable pr ogramming items are shown below , with the program n umber in parentheses. • [001] Sys tem Speed[...]

3.2 S yste m Progr ammi ng (M anag er P rogram ming ) 162 Operating Manual Icon Descriptions Fixed Button ( KX-T7700 series ) Function PREV (PRE VIOUS) NEXT SECRE T ST ORE PA U S E PROGRAM END SELEC T FLASH CLEAR – –[...]

3.2 Syste m Program ming (Mana ger Program ming) Operating Manual 163 Pr oced ure The bas ic ste ps are s hown below . 1. T o enter pr ogramming mode 2. T o pr ogram Y ou c an ente r each p rogram number (3 di gits). 3. T o e xit programming mode 3.2.2 System Programming (Manager Programming) [001] System Speed Dialing Number Y ou can s tore fre qu[...]

3.2 S yste m Progr ammi ng (M anag er P rogram ming ) 164 Operating Manual [011] System Speed Dialin g Name Y o u can sto re the name ass ociated w ith each spe ed dia ling number. These names ar e displayed when making calls using the System Speed Dialing feature. T o ente r character s, ref er t o " Enter ing Ch aracters ". [512] DISA S[...]

3.2 Syste m Program ming (Mana ger Program ming) Operating Manual 165 [530] DISA Security Code Digits Y ou can s elect the number of d igits us ed for DISA sec urity c odes assigne d in [512] D ISA S ecurity Code . Entering Character s Y ou can enter the following characters. The tables below sh ow you the cha racters available f or eac h button. T[...]

3.2 S yste m Progr ammi ng (M anag er P rogram ming ) 166 Operating Manual < Exam ple > T o enter "An n", Notes • T o toggl e between "A lphabe t mode" an d "Num eral mode", pr ess SE LECT . • T o move the cursor r ight , press . • T o del ete all character s, press CLE AR. T o de lete a ch aracter , press [...]

Operating Manual 167 Section 4 Appendix This cha pter provid es T roubleshooti ng, the F eatur e Numbe r T able and T on e List. Check the T r oubleshootin g secti on before consult ing your deal er .[...]

4.1 T r oubleshoo ting 168 Operating Manual 4.1 T r oubleshooting 4.1.1 T roubleshooting Problem Remedy I cannot make calls using the telephone. • The telephone is loc ked. Unlock your telephone. ( 1.3.44 Ex tension Lock , 2.1.6 Remote Exte nsion Lock ) Some features do not f unction. • System management may restrict ce rt ain features. Consult[...]

4.1 T r oubleshooti ng Operating Manual 169 I cannot make a n outside (CO) line c all using a One-touc h Dialing button or Speed Dial ing. • An outside (CO) line access number was not stored with the phone numb er . An out side (CO ) line acce ss number is requ ired for outs ide (CO) line cal ls. ( 1.2. 1 Making Calls , 3.1.3 Flexible Button As s[...]

4.1 T r oubleshoo ting 170 Operating Manual I want to confirm m y extension n umber . • Confir m your e xten sion number by pr essing t he " " ke y 2 ti mes wh ile on- hook, or through p ersonal programmin g. ( Y o ur Exten sion Num ber in 1.1.1 Before Operatin g a T elephone , 3.1.2 P ersonal F ea ture Assi gnment — Self-e xtens ion [...]

4.2 Featur e Number T a ble Operating Manual 171 4.2 Fea ture Nu mber T ab le 4.2.1 Featu re Number T able The numbe rs listed below are the f e ature numbers to acces s the PB X features. Feature (While a dial tone is heard) Numbering Additional Number 1.3.1 Abs ent Mess age –T o s e t 75 1–6 (+ parameter ) + #/0 – T o cancel 75 0 + #/ 0 1.3[...]

4.2 Featur e Number T ab le 172 Operating Manual 1.3.17 Call Hold Retr ie ve – T o retrie v e an out side (C O) li ne call 53 no. (1–8) of outside (CO) lin e bein g hel d – T o retr iev e an i ntercom call 5 e xten sion no . that put the call on hold 1.3.18 Call Log, I ncomi ng – T o erase all call er infor mation in the personal ar ea 70 #[...]

4.2 Featur e Number T a ble Operating Manual 173 1.3.35 D o Not Disturb (DND) –T o s e t 71 4 (Do Not Disturb [DND]) + #/ 0 – T o cancel 71 0 (Canc el) + #/0 1.3.37 D oor Open 55 door op ener no. (1–4) 1.3.38 D oor phon e Call 31 door p hone no . (1–4) 1.3.42 Executive Busy Overr ide Deny – T o prev en t 733 0 + #/ 0 –T o a l l o w 733 [...]

4.2 Featur e Number T ab le 174 Operating Manual 1.3.61 Message W aiting for Anoth er Exten sion – T o canc el all i ndicatio ns le ft at ano ther ex t e n s i o n 70 3 + e xtension n o . + # 1.3.62 Message W aiting for Anoth er Exten sion Lock – T o lock indic ations l eft at your extension 70 4-dig it (4000–99 99) lock code 2 times + #/0 ?[...]

4.2 Featur e Number T a ble Operating Manual 175 1.3.88 V o ice Mail Integratio n – T o set your calls to be forwarded to a VPS 71 1 (A ll Ca lls) or 2 (Bu sy /No A nswer) + voice mail extension no. + #/0 – T o cancel your call s to be forwarded to a VPS 71 0 (Canc el) + #/0 – T o listen to mess ages 784 #/0 1.3.90 Walking COS 7 extension pas[...]

4.2 Featur e Number T ab le 176 Operating Manual Feature (While a busy tone or DND tone is heard) Numbering 1.3.5 Automatic Ca llback Busy (Ca mp-on ) 6 1.3.8 Bu sy Sta tion Sign aling (BSS) 1 1.3.40 Ex ecu tive Busy Overr ide—Ext ensio n / 1.3.36 Do N ot Disturb (DND) Ov erride 2 Feature (While dialing or talking) Numbering 1.3.3 Alte r nate Cal[...]

4.3 T one Li st Operating Manual 177 4.3 T one Li st 4.3.1 T one List While On-hook Ring T one Pat terns The following r ing tone patter ns can be as signed to incomi ng ca ll types (outsi de (CO) li ne, interco m, or door p hone call s), or are f ixed f or ce r tain c all type s (Hold Recall, Ti med Remin der , or Camp-on Recall) . Singl e (Incom [...]

4.3 T one Li st 178 Operating Manual Doorphone Chime P atterns The following door phone chi me patte r ns can be assign ed to ea ch doo r phone when door bells an d door chime s are c onnect ed to th e PBX. * Chime patter ns 1 to 4 are pla yed only one time duri ng the door phone r ing ing tim e. P atter n 1* P atter n 2* P atter n 3* P atter n 4* [...]

4.3 T one Li st Operating Manual 179 When Going Off-hook Dial T ones T one 1 Nor mal T one 2 Any of t he follo w ing features is set: • A bsent Me ssage • Background Mu sic (BGM) (pro pr ietary telephone [PT] onl y) • Call Forwarding (FWD) • Call Pi ck up De ny • Data Line Secur ity • Do Not Disturb (DND) • Extension Lock • Hot Lin [...]

4.3 T one Li st 180 Operating Manual When Making Calls While Off-hook Busy T one Reorder T one The o utside ( CO) li ne you tr ied to se ize is not assign ed or was denied. Ringback T ones Single (3 -s interval) Dou ble (3 -s i nte r val) Single (5 -s interval) Dou ble (5 -s i nte r val) DND T one The di aled extension is ref using inco ming c alls[...]

4.3 T one Li st Operating Manual 181 When T alking to an Ou tside P ar ty When Setting the Features or Pr ogramming Tr i p l e T one 3 (Hold Alarm T one) A call has b een on hol d for longer than the s pecif ied time. W arning T one This tone is s ent 15 se conds before the specifi ed tim e for disco nnection. Confirmation T ones T one 1 The f eatu[...]

4.3 T one Li st 182 Operating Manual[...]

Operating Manual 183 Inde x[...]

Index 184 Operating Manual Symbols [001] Sy stem Speed Di aling Num ber 163 [011] Sy stem Speed Di aling Nam e 164 [512] DISA S ecurity Code 164 [530] DISA S ecurity Code Digits 165 Numerics 2- way Re cor d 18 , 158 2-way T ransfe r 18 , 158 3-level Aut oma ted Attend ant 3 A Absent Message 25 , 171 Account Code Entry 26 , 171 Altern ate Call ing?[...]

Index Operating Manual 185 Fixed But tons 16 FLASH/RECALL 17 Flash/Re call 89 Flexib le Butto n Assignme nt 157 For Future Re ference 7 FWD —> Cal l Forw arding (FWD) 41 FWD/DND (Call Forward ing/Do N ot D isturb) 17 , 18 , 158 G Group-CO (G-CO) 18 , 157 H Handset/Headset Selecti on —> Headset Operation 92 Hands-f ree Answe rback 90 Hands[...]

Index 186 Operating Manual Single-CO (S-CO) 18 , 157 SP-PHONE 16 Station Feat ure Clear —> E xten sion F eature Cl ear 87 Sta tio n Progr am Cl ear — > Exten sio n Feat ure Cl ear 87 Station Spe ed Di aling —> Pers onal Speed Dialin g 117 System Fea ture As signmen t 145 System Password 146 , 161 Sys tem P rogra mmi ng 161 Sys tem P [...]

Index Operating Manual 187[...]

Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus, NJ 07094 Panasonic Puerto Rico, lnc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd.,[...]