Panasonic KX-TCD960E-B manual

PLEASE READ BEFORE US E AND S A VE. Charge the battery for about 3 hours before initial use. Digital Cordles s Answering System Model No . KX-TCD970E-B KX-TCD960E-B Operating Instructions KX-TCD970E-B KX-TCD960E-B This equipment is not designed for making emergency telephony calls when the power fails . Alternative arrangements should be made for a[...]

2 Important Information APPROVED for connection to telecommunication systems spec- ified in the instructions for use subject to the conditions set out in them. KX-TCD970E-B: 608759 KX-TCD960E-B: 608760 Do not connect the AC adaptor to any AC outlet other than the standard AC 230–240 V , 50 Hz. • Output voltage DC1 8 V , 500 mA Output voltage DC[...]

3 Method of connection This is connected to the exchange line or P ABX/PMBX (Private Automatic/ Manual Branch Exchange) extension by the new standard British T elecom plug and socket. Arrangements for provision of this type of termination can be made through the nearest British T elecom Sales Office. The apparatus may be connected to the following [...]

Before Initial Use 4 Thank you for purchasing your new Panasonic digital cordless telephone. Included with this unit AC Adaptor (p. 14) Order No. KX-TCA1 1E T elephone Line Cord (p. 14) Order No. PQJA87S Battery (p. 14) Order No. HHR-P101E (KX-TCA10CE) Handset Cover (p. 14) Order No. PQYNTCD950E Handset Clip (p. 19) Order No. PQKE10071Z1 one one on[...]

For Best Performance 5 Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Install the battery (p. 14) and charge it for about 3 hours before initial use (p. 16). Operating Distance/Noise Elimination Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and no[...]

Contents 6 Chapter 1 Preparation Chapter 2 Cordless T elephone (Basic Operations) Location of Controls .......................8 Displays ..........................................1 1 Settings ..........................................14 Installing the Battery in the Handset .......................................14 Connections .....................[...]

7 Chapter 6 Useful Information Chapter 4 Answering System Automati c Answering Operatio n .. 59 Setting the Unit t o Answer Call s ...59 Listening to Message s ..................60 Recording a Memo Messag e ........61 Erasing Message s .........................62 Remote Operation from a T ouch T one Phone.....................................63 Sett[...]

Location of Controls 8 KX-TCD970 123 4 7 5 8 0 6 9 SELECT ABC DEF GHI JKL MNO PQRS TUV WXYZ ERASE GREETING ANSWER ON (p. 29) Digital Speakerphone Button and Indicator (p. 30) Mute Button and Indicator Locator/Intercom Button (p. 37, 76, 86, 96) MIC (Microphone) (p. 20, 29, 61) Display (p. 11) (p. 43) Tone Button Recall Button (p. 43) Cancel Button [...]

9 Chapter 1 Preparation KX-TCD960 SELECT ERASE GREETING ANSWER ON (p. 20, 61) (p. 60) Stop Button New Message Button Volume Button , (p. 20) (p. 61) Repeat/Rew Button (p. 61) Skip/FF Button (p. 61) Memo Button MIC (Microphone) (p. 20, 61) Display (p. 11) Charge Contacts (p. 17) Antenna (p. 5, 15) Charge Indicator ( ) (p. 16) Locator/Intercom Button[...]

10 Location of Controls Handset R GHI ABC DEF JKL MNO PQRS TUV WXYZ 1 2 3 4 5 6 7 8 0 9 Intercom Button (p. 18, 37) Redial/Pause Button (p. 27, 28, 40) Charge Contacts (p. 17) Program Button (p. 18, 35) Display (p. 12) Talk Button (p. 26) Recall Button (p. 43) Tone Button (p. 43) Cancel Button (p. 26, 35) INT Auto Button (p. 35) Power/Ringer Button[...]

11 Chapter 1 Preparation Displays The clock needs adjusting (p. 23). Y our greeting message was not recorded correctly . Record it again (p. 20). The unit is in the programming mode for the answering system. The speaker volume level is set to "5". Y ou can select: • 9 levels (0–8) while using the answering system (p. 20, 60). • 8 le[...]

12 Displays Handset display This display shows all of the possible configurations. The handset is in the stand-by mode. The base unit number is displayed (p. 17). Y ou can select displaying either the base unit number , handset number or no display by programming (p. 80). The display shows the length of the call during a conversation. (Ex: 1 hour ,[...]

13 Chapter 1 Preparation The handset is operating the answering system remotely (p. 70). Symbols P F (Flashing) (Flashing) (Flashing) Characters The handset is in range of the base unit. Receiving/dialling/programming functions can be performed. The handset is out of range. Move closer to the base unit. The handset is paging another unit and/or the[...]

14 Settings Installing the Battery in the Handset Install the battery and the battery cord as shown. Then install the handset cover . • If the rechargeable battery is not inserted correctly , the handset will not work. Connections 1 Plug in the AC adaptor cord and the telephone line cord to the bottom of the unit. Cord(Black) Cord(Red) 8V 9V Fast[...]

15 Chapter 1 Preparation 2 Connect the cords as shown. To Mains Outlet (AC 230–240V, 50 Hz) AC Adaptor Raise the antenna. Telephone Line Cord To B.T. Socket TNV* • USE ONL Y WITH Panasonic AC ADAPTOR KX-TCA1 1E. • Be sure not to confuse the telephone line jack with the AC adaptor jack on the base unit. If connected improperly , the base unit [...]

16 Settings Battery Charge At the time of shipment, the battery is not charged. T o charge, place the handset on the base unit. Please charge the battery for at least 3 hours before initial use. • Once the handset is placed on the base unit, the charge indicator ( ) lights. Battery strength Y ou can check the present battery strength on the displ[...]

17 Chapter 1 Preparation • Battery life may vary depending on usage conditions and ambient temperature. • Clean the handset and the base unit charge contacts with a soft dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity . If not, the battery may not charge properly . • If the battery is fully cha[...]

Settings 18 Selecting the Dialling Mode Y ou can program the dialling mode by using the handset near the base unit. If you have touch tone service, set to T ONE. If rotary or pulse service is used, set to PULSE. The factory preset is 1 (T ONE). 1 Press (Program), then (Intercom). • " " and " " are displayed. 2 Press . 3 Enter [...]

19 Chapter 1 Preparation Y ou can determine which type of local BT exchange you are connected to using the following procedure. 1. Ensure that the dialling mode is set to T ONE. 2. Press (T alk), then identify the dial tone. 3. Dial a number you are familiar with. 4. If the call is successful, you are connected to a tone exchange. Therefore, leave [...]

Preparing the Answering System Greeting Message Y ou can record a personal greeting message. If not, one of two pre-recorded greetings will be played when a call is received (p. 21). All messages (greeting, incoming, memo, etc.) are stored in digital memory (p. 60). The total recording time is about 15 minutes. The greeting recording time is limite[...]

21 Chapter 1 Preparation T o erase the recorded greeting message Press briefly press while the message is being played. • The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p. 20), one of the following two messages will be played when a call is received depending on the[...]

Preparing the Answering System 22 Programming Summary for the Answering System Y ou can program the following functions by using the handset near the base unit. See the noted pages for details. Be sure that the power is ON (p. 17) and you are in the stand-by mode. Lift the handset, then press (Program), and then (Intercom). INT Press . • " &[...]

23 Chapter 1 Preparation T ime and Day Adjustment V oice Time/Day Stamp : During playback, a synthesized voice will announce the time and day when each message was recorded. 1 Press (Program), then (Intercom). 2 Press . • " " is displayed on the handset. • " P " is displayed on the base unit. 3 Press . • " " is d[...]

Preparing the Answering System 24 Selecting the Caller ’ s Recording Time Y ou may select the caller ’s recording time as either "1 minute", "unlimited" or "greeting only". The factory preset is "unlimited". 1. Press (Program), then (Intercom). 2. Press . • " " is displayed on the handset. •[...]

25 Chapter 1 Preparation 1. Press (Program), then (Intercom). 2. Press . 3. Press . • The current setting, "1" or "2", is displayed on the base unit. 4. T o set to LOW , press . OR T o set to HIGH, press . • The setting is displayed. 5. When finished, press (Program). 1 2 7 INT Setting the VOX SENS Function The VOX SENS func[...]

26 1 Press (T alk). • " " is displayed. 2 Dial a phone number . • If you misdial, press (Cancel) then dial again. • The dialled number is displayed. • The display starts showing the length of the call about 7 seconds after dialling the last digit (p. 48). 3 T o hang up, press (T alk) or place the handset on the base unit. • &quo[...]

27 Chapter 2 Cordless T elephone (Basic Operations) 1 Enter a phone number . • If you misdial while dialling a number; T o erase one digit, press (Cancel) briefly . T o erase all of the digits, press (Cancel) firmly . Then you can dial the correct number . 2 Press (T alk). • " " is displayed. • The display starts showing the length [...]

28 Making Calls T o redial after confirming the numbers in redial memory The unit automatically stores the last 10 numbers dialled into redial memory . 1 Press (Redial/Pause) to select the desired phone number . Y ou can scroll through the numbers by pressing (Redial/Pause). • T o return to the stand-by mode, press (Cancel) firmly . 2 After confi[...]

29 Chapter 2 Cordless T elephone (Basic Operations) With the Base Unit (KX-TCD970E-B only) (Digital Speakerphone) 1 Press (Digital speakerphone). • The indicator lights. 2 Dial a phone number . • If you misdial, press (Cancel) then dial again. 3 When the other party answers, talk into the MIC (microphone). 4 T o hang up, press (Digital speakerp[...]

Making Calls 30 Muting your conversation (KX-TCD970E-B only) Press (Mute) while talking. • The mute indicator ( ) lights. • The other party cannot hear your voice but you can hear theirs. • T o resume the conversation, press (Mute) again. Hands-Free Digital Speakerphone The digital speakerphone enhances your telephone conversation. For best p[...]

Answering Calls 31 Chapter 2 Cordless T elephone (Basic Operations) With the Handset Make sure that the power is ON (p. 17), or the handset will not ring. 1 If the handset is off the base unit, press (T alk). • The display starts showing the length of the call. OR If on the base unit, just lift up. 2 T o hang up, press (T alk) or place the handse[...]

Setting the Receiver V olume 6 3 Ex. 3 is selected. Y ou can program the handset receiver volume (3 levels) according to your needs. The lowest setting is 1 and the highest setting is 3. The factory preset is 2. 1 Press (Program). • " " is displayed. 2 Press . • The current handset receiver volume is displayed. 3 Press a button to to [...]

33 Chapter 2 Cordless T elephone (Basic Operations) Setting the Ringer V olume 2 2 4 Ex. 4 is selected. On the handset Y ou can program the handset ringer volume (6 levels) according to your needs. The lowest setting is 1 and the highest setting is 6. The factory preset is 3. 1 Press (Program). 2 Press twice. • The current handset ringer volume i[...]

34 Automatic Dialling Storing Phone Numbers in Memory Y ou can store up to 10 phone numbers in the handset. The dialling buttons ( to ) function as memory stations. 9 0 Be sure that the power is ON (p. 17) and you are in the stand-by mode. Talk Button Cancel Button Memory Station Numbers Auto Button Display Power/Ringer Button Program Button Redial[...]

35 Chapter 2 Cordless T elephone (Basic Operations) 1 Press (Program). • " " is displayed. 2 Press (Auto). 3 Press a memory station number ( to ). • The current stored number is displayed. 4 Enter a phone number up to 24 digits. • The entered number is displayed. • If you misdial while dialling a number; T o erase one digit, press[...]

Automatic Dialling 36 Dialling a Stored Number 1 Press (T alk). 2 Press (Auto). 3 Press the memory station number ( to ). • The stored number is dialled. 9 0 i234567 T o dial after confirming the phone number 1 Press (Auto). 2 Press the memory station number ( to ). OR Press (Auto) repeatedly to find the number you want to dial. • T o return to[...]

37 Chapter 2 Cordless T elephone (Basic Operations) Locator/Intercom Button MIC Talk Button Intercom 1 Handset: Press (Intercom), then . • " " is displayed and the base unit rings. • T o stop paging, press (T alk) again. 2 Base unit: Press (Locator/Intercom) to answer . 3 Base unit: T alk into the MIC. 4 Handset or base unit: T o end [...]

Intercom 38 During the intercom: • If two tones sound, an incoming call has been received. T o answer , press (T alk) twice or (Locator/Intercom) and (Digital speakerphone) (KX-TCD970E-B only). The intercom is ended. T ransferring a Call Using the Intercom (KX-TCD970E-B only) The intercom can be used during a call. This feature enables you to tra[...]

Special Features 39 Chapter 2 Cordless T elephone (Basic Operations) Setting the Key Lock Y ou can lock the handset dialling buttons. Incoming calls can be answered, but outgoing calls can not be dialled until the key lock is cancelled. When the unit is in the stand-by mode, press (Program) for about 2 seconds. • " " is displayed. Cance[...]

40 Special Features Recall Button Tone Button Program Button Redial/Pause Button Tone Button Redial/Pause Button Recall Button How to Use the Pause Button (For Analogue PBX Line/Long Distance Service Users) We recommend you press (Redial/Pause) if a pause is required for dialling with a PBX or to access a long distance service. Ex: Line access numb[...]

41 Chapter 2 Cordless T elephone (Basic Operations) Setting the pause timing Y ou can select the pause timing, 3 seconds or 5 seconds, according to your PBX requirements. The factory preset is 1 (3 seconds). 3 ---- 3 3 3 I 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). 4 Press . • The current pause timing is[...]

42 Setting the Time Break Recall/EARTH mode If your unit is installed behind a PBX with an earth function, you must select the earth mode. The factory preset is 1 (T ime Break Recall). 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). 4 Press . • The current setting is displayed. 5 T o select "EARTH",[...]

43 Chapter 2 Cordless T elephone (Basic Operations) T emporary T one Dialling (For Rotary or Pulse Service Users) Before dialling access numbers which require tone dialling, you must press the following buttons. On the handset 1. Press (Program). 2. Press (T one). 3. Press (Program). On the base unit (KX-TCD970E-B only) Press (T one) before enterin[...]

44 Summary of Programming Features This unit has base unit programming and handset programming modes. The base unit program mode has the following functions. Be sure that the power is ON (p. 17), you are in the stand-by mode, and the handset near the base unit. See the noted pages for details. • T o set the Dialling Mode , see page 18. • T o se[...]

• T o clear Redial Memory , see page 28. • T o set the Receiver V olume , see page 32. • T o set the Handset Ringer V olume , see page 33. • T o change the Handset Password , see page 46. • T o select the T alk Mode Display , see page 48. • T o set the Call Prohibition , see page 49. • T o set the Direct Call Mode , see page 52. • T[...]

46 Setting the Password On the handset Y ou can program the password according to your needs. The factory preset is 0000. Changing the password may prevent the unauthorised use of your unit by another person. Y ou need to enter this password when using the following features. • Setting the Call Prohibition (p. 49) • Clearing the Settings in Han[...]

47 Chapter 3 Cordless T elephone (Advanced Operations) On the base unit Y ou can program the password according to your needs. The factory preset is 0000. Changing the password may prevent the unauthorised use of your unit by another person. Y ou need to enter this password when using the following features. • Setting the Dialling Mode (p. 18) ?[...]

Selecting the T alk Mode Display 48 Y ou can select displaying either the length of the call or the dialled telephone number while in the talk mode. The factory preset is 1 (length of the call). 1 Press (Program). 2 Press , then . • The current setting is displayed. 3 T o select "dialled telephone number display", press . OR T o select [...]

49 Chapter 3 Cordless T elephone (Advanced Operations) Call Prohibition Y ou can prohibit anyone from making a call with your handset except for emergency calls (999, 1 12). Only incoming calls are accepted. The factory preset is 0 (OFF). Setting the Call Prohibition Mode 1 Press (Program). 2 Press , then . 3 Enter the handset password (p. 46). •[...]

Call Restriction 50 6 i - Y ou can restrict desired handset(s)/base unit from dialling selected telephone numbers. For selected handset(s)/base unit, you can assign up to 6 call restriction numbers (up to 8 digits). After storing, all telephone numbers beginning with the restricted digits cannot be dialled out. For example, if "00" is ass[...]

51 Chapter 3 Cordless T elephone (Advanced Operations) 6 Enter a call restriction number up to 8 digits. • If you misdial, press (Cancel) and enter the number again. 7 Press (Program). • The call restriction number is stored. • A confirmation tone sounds. • T o set the next call restriction number , enter the number , then press (Program). [...]

Direct Call 52 Y ou can store a number in the direct call memory . This feature allows you to make a call easily by pressing (T alk). Y ou can store a direct call number in each handset, if more than one handset is registered (p. 76). Setting the Direct Call Mode After storing the direct call number , the unit will automatically switch to the direc[...]

53 Chapter 3 Cordless T elephone (Advanced Operations) Dialling a Stored Number Make sure that " " is displayed, then press (T alk). • The number stored in the direct call memory is dialled automatically . Cancelling the direct call mode 1 Press (Program). 2 Press , then . • The current stored number is displayed. 3 When finished, pre[...]

Setting the Ringer Pattern 54 On the handset Y ou can program the handset ringer pattern (6 patterns) according to your needs. The factory preset is pattern 1. 1 Press (Program). 2 Press , then . • The current handset ringer pattern is displayed and rings. 3 Press a button to to select the ringer pattern. • The selected ringer pattern is displa[...]

Setting the Key T ones 55 Chapter 3 Cordless T elephone (Advanced Operations) On the handset Y ou can select whether the handset keys sound tones or not (key tone, confirmation tone, error tone). The factory preset is 1 (ON). 1 Press (Program). 2 Press , then . • The current setting is displayed. 3 T o select OFF , press . OR T o select ON, press[...]

Setting the Range W arning Alarm 56 Setting the Battery Low Alarm Y ou can select whether the handset sounds a range warning alarm or not. The factory preset is 0 (OFF). 1 Press (Program). 2 Press , then . 3 T o select ON, press . OR T o select OFF , press . • The setting is displayed. 4 When finished, press (Program). • A confirmation tone sou[...]

Clearing the Settings in Memory 57 Chapter 3 Cordless T elephone (Advanced Operations) On the handset This function enables the handset to clear the following settings at one time. All settings will return to the default settings (shown in brackets). – Accessing the base unit 0 (Automatic base unit access) – Handset key tones 1 (ON) – Handset[...]

58 On the base unit This function enables the base unit to clear the following settings at one time. All settings will return to the default settings (shown in brackets). 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). 4 When finished, press (Program). • A confirmation tone sounds. 0 INT 0 ---- ------- ---- -[...]

Automatic Answering Operation 59 Chapter 4 Answering System When the unit answers a call, a greeting message is played and the caller ’ s message is recorded. • The total recording time (including the greeting message) is about 15 minutes . If messages are recorded in noisy rooms, the memory time may be shortened up to 3 minutes. • A maximum [...]

Listening to Messages 60 Y ou can see the total number of recorded messages on the base unit display . If the ANSWER ON indicator light flashes, new messages have been recorded. Listening to only the new messages Press (New message) briefly . • The unit announces the number of new messages and plays them back. Listening to all of the recorded mes[...]

T o repeat/rewind the message T o skip/cue the message T o stop the operation T o repeat from the beginning of the message Press (Repeat/Rew) briefly . • If you press within 5 seconds of playback, the previous message will be played. T o rewind part of the message Press and hold (Repeat/Rew) until you reach the desired place. • At the beginning[...]

Button ERASE Erasing Messages 62 The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: – " Memory is full. " is heard. – The number of messages displayed on the base unit flashes rapidly . – The ANSWER ON indicator light flashes rapidly . Erase some or[...]

63 Chapter 4 Answering System Remote Operation from a T ouch T one Phone Y ou can operate the answering system from any touch tone phone. T o operate the unit remotely , you must store your remote code first by using the handset near the base unit (p. 64). A synthesized voice menu will guide you on how to operate the unit (p. 66). • T o skip the [...]

64 Remote Operation from a T ouch T one Phone Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 3 digit number (000–999). The remote code is not preset. Be sure that the power is ON (p. 17) and you are in the stand-by mode. 1 Press (Program), then (Intercom). 2[...]

65 Chapter 4 Answering System Cancelling the remote operation Y ou can prohibit anyone from accessing to your unit and listening to your recorded messages remotely . Erase the remote code by the following programming. After this programming, you cannot use the remote operation functions (p. 66–69). 1. Press (Program), then (Intercom). 2. Press . [...]

All message playback. Press 1 to play back all messages. Press 2 for other functions. Press 1 to play back new messages. Press 2 for other functions. New message playback. Press 1 to record your message. Press 2 for other functions. Please leave your message. Press 1 to erase all messages. Press 2 for other functions. Press 1 to record your greetin[...]

67 Chapter 4 Answering System • 3 seconds after playback, the voice menu will start from the beginning. • If you hear " Memory is full. " after playback, erase some or all of the messages (p. 68). All Message Playback All of the recorded messages are played back. At the end of the last message, " End of final message " and t[...]

68 Remote Operation from a T ouch T one Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. T o end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLA YBACK ALL MESSAGE PLA YBACK REPEA T (During playback) SKIP (During playback) ST[...]

• " Answer off " is heard. • The unit hangs up and will not answer calls until turned on again. • The call is terminated and messages will be saved. 69 Chapter 4 Answering System ANSWERING SYSTEM OFF DISCONNECT 0 T o continue the remote operation When you are listening to your messages remotely , the unit will stop playback every 2 [...]

70 Remote Operation with the Handset Y ou can operate your answering system with the handset. The announcement and recorded messages can only be heard from the handset. Summary of the remote operation Press (Intercom), then . • The number of new messages is heard. • " " is displayed on the handset. INT Enter the desired command button[...]

71 Chapter 4 Answering System Direct commands NEW MESSAGE PLA YBACK ALL MESSAGE PLA YBACK REPEA T (During playback) SKIP (During playback) STOP (During playback) ERASING A SPECIFIC MESSAGE (During playback) ERASING ALL MESSAGES ANSWERING SYSTEM OFF ANSWERING SYSTEM ON • Only new messages are played back. • All of the messages are played back. ?[...]

72 Remote Operation with the Handset Recording your telephone conversation with the handset Y ou can record your telephone conversation. 1. During a conversation with the handset, press (Program), then . • " " is displayed on the handset. 2. Continue your conversation. 3. When finished, press (Program), then . • When you record your 2[...]

T o end the remote operation, press (T alk). Press (Intercom), then . INT Enter the desired direct commands as below . • T o playback new messages, press . • T o playback all messages, press . • T o repeat a message, press . • T o skip a message , press . (For more functions, see the other side of this card.) 2 1 5 4 Call your unit. Enter y[...]

Press to use the voice feature. OR Press to proceed with other functions. 2 1 After 3 seconds, the voice menu will start. Enter your remote code . Call your unit. 74 T o end the remote operation, press (T alk). • T o erase a specific message, press during the message playback. • T o erase all messages, press . • T o turn off the answering sys[...]

75 Chapter 5 Multi-Unit User Operations For Optional Multi-Handset Users Operating More than One Handset Y ou can register and operate up to 6 handsets in the base unit. Operating more than one handset allows you to have an internal call while simultaneously conducting an external phone call with another handset. Example: Handset 1 is engaged in an[...]

76 For Optional Multi-Handset Users Registering a Handset in the Base Unit Each optional handset that you purchase must be registered in the base unit before use. • Charge the optional handset battery for about 3 hours before initial use. • Be sure that the power is ON (p. 17) and you are in the stand-by mode. • Register the handset number wi[...]

77 Chapter 5 Multi-Unit User Operations 4 Press the desired base unit number using buttons to . • " " flashes. • While the handset is searching for the base unit, "–" flashes across the display . • The number is assigned as the base unit number for the handset. 5 Enter the base unit password using a 4 digit number . • [...]

78 For Optional Multi-Handset Users Cancelling a Handset Each handset can cancel itself or another handset. 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current registered handset number(s) is/are displayed. 4 Press the handset number(s) you want to cancel using the dialling buttons. • The selected[...]

79 Chapter 5 Multi-Unit User Operations 1 Press (Program). 2 Press , then . 3 Enter the handset password (p. 46). • The current registered base unit number(s) is/are displayed. 4 Press the base unit number you want to cancel using the dialling buttons. • The selected base unit number flashes. • If you misdial, press the number again. 5 When f[...]

80 [3] Selecting the Stand-by Mode Display Y ou can select displaying either the base unit number , handset number or no display while in the stand-by mode. The factory preset is 1 (base unit number). 1 Press (Program). 2 Press , then . • The current setting is displayed. 3 T o select "the handset number", press . OR T o select "no[...]

81 Chapter 5 Multi-Unit User Operations Bell Selection There are four types of bell selection. The factory preset is 1 (all handsets). All handsets (p. 85) When a call is received, all of the handsets will ring at the same time. Cyclic (p. 82) Y ou can make the handsets ring in their handset number order . (Handset 1, then Handset 2, etc.) When &qu[...]

82 For Optional Multi-Handset Users 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current setting is displayed. : All handsets : Cyclic : Selecting the handset(s) : Selecting the first handset 4 Press . • The "Cyclic–current ring count" is displayed. • If you don’t want to change the[...]

83 Chapter 5 Multi-Unit User Operations Selecting the Handsets Y ou can select which handset(s) you want to ring. 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current setting is displayed. 4 Press . • The current registered handset number(s) is/are displayed. • The current selected handset number[...]

84 Selecting the First Handset One handset will ring first, then all of the handsets will ring if the first handset does not answer the call. Y ou can select which handset will ring first and the ring count (1 to 6) until all of the handsets ring. 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current [...]

85 Chapter 5 Multi-Unit User Operations 1 Press (Program), then (Intercom). 2 Press . 3 Enter the base unit password (p. 47). • The current setting is displayed. 4 Press . 5 When finished, press (Program). • A confirmation tone sounds. 1 1 INT i ---- i 2 i i Ex. "Cyclic" is selected. Selecting All Handsets When a call is received, all[...]

86 For Optional Multi-Handset Users Intercom between the Handset(s) and the Base Unit A 2-way intercom is available between one of the handsets and base unit when another handset is not having an outside call. The base unit user can page the handset users individually or at one time. Paging all the handsets from the base unit (all paging) The base [...]

87 Chapter 5 Multi-Unit User Operations 1. Base unit: Press to display the handset number which you want to page, then press (Locator/Intercom). • The handset rings for 1 minute. • T o stop paging, press (Locator/Intercom). 2. Handset : Press (T alk) to answer . 3. Base unit: T alk into the MIC. 4. Handset or base unit: T o end the intercom, pr[...]

88 1 Handset 1: Press (Intercom) and then press the desired handset number using the dialling buttons. • " " is displayed and the paged handset rings. 2 Handset 2: When the unit rings, press (T alk) to answer the page. • The intercom duration is displayed. 3 Handsets 1 and 2: T o end the intercom, press (T alk). INT Intercom between H[...]

89 Chapter 5 Multi-Unit User Operations T ransferring a Call from One Handset to Another The intercom can be used during a call. This feature enables you to transfer a call between the handsets. (Ex. Handset 1 is transferring a call to Handset 2.) T ransferring a call using the intercom 1 Handset 1: During a call, press (Intercom). Then press the d[...]

90 T ransferring a call without an intercom This feature enables you to transfer the call to another handset without waiting for the handset to answer the page. (Ex. Handset 1 is transferring a call to Handset 2.) 1 Handset 1: During a call, press (Intercom), then press the desired handset number using the dialling buttons. Press (T alk) to transfe[...]

91 Chapter 5 Multi-Unit User Operations Setting the Call W aiting T one If an incoming call has been received during an intercom between handsets, a call waiting tone sounds. Y ou can select whether this tone will sound or not. The factory preset is 1 (ON). 1 Press (Program). 2 Press , then . • The current setting is displayed. 3 T o select OFF ,[...]

92 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Operating More than One Base Unit Y ou can register and operate your handset (KX-A332CE-B) at up to 4 KX-TCD970E-B/KX-TCD960E-B base units. Each base unit provides a radio cell where you can make and receive calls. However , you cannot transfer calls between cells. Operation example: The example[...]

93 Chapter 5 Multi-Unit User Operations Connecting several base units to a PBX The example below shows a telephone system with 2 lines shared by 6 handsets which are registered in all 3 base units (p. 96). Y ou can make outgoing calls via phone line L1 or L2 within the radio area of all 3 base units. Incoming calls can be received at all handsets ([...]

94 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Organizing multiple handsets at more than one base unit Optional Handsets (Can be used at both base units.) * The included handsets (handsets 1) are only registered to their corresponding base unit (base unit 1 and base unit 2). Example: 4 optional KX-A332CE-B handsets are added to 2 KX-TCD970E-[...]

95 Chapter 5 Multi-Unit User Operations (The optional handsets are already registered.) * Both included handsets (1) are already registered in their corresponding base unit. In order to use both of the included handsets in base units 1 and 2, follow the steps below to register the handsets. 1. Cancel the included handset for base unit number 2. (Se[...]

96 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Ex. Base units 2, 3 and 4 have not been registered. 7 i 2 3 4 Locator/Intercom Button In Use Indicator ( ) Registering at More than One Base Unit Y ou can register and operate your handset (KX-A332CE-B) at up to 4 KX-TCD970E-B/KX-TCD960E-B base units. If the handset is used with another base uni[...]

97 Chapter 5 Multi-Unit User Operations Ex. The handset is registered in base unit 2. 7 i - 7 i ---- - 2 - 4 Press the desired base unit number using buttons to . • " " flashes. • While the handset is searching for the base unit, "–" flashes across the display . • The number is assigned as the base unit number for the ha[...]

Accessing the Base Unit Automatic base unit access The handset automatically selects a registered base unit. • When the handset moves to another base unit radio area, it loses contact with the previous base unit and automatically accesses the new base unit radio area. • If the handset is in the overlap area between several base unit radio areas[...]

99 Chapter 5 Multi-Unit User Operations 1 Press (Program). 2 Press . • The current registered base unit number(s) is/are displayed. • The current accessed base unit number flashes. Specified base unit access (The registered base unit number): to Automatic base unit access: 3 Press the desired base unit access using buttons to . • If you misdi[...]

100 Replacing the Battery If " " flashes after a few telephone calls even when the handset battery has been fully charged, it is time to change the battery with a new one. Remember to charge the new battery after battery replacement. 1 T urn the power OFF to prevent memory loss (p. 17). Remove the handset cover , then remove the battery .[...]

101 Chapter 6 Useful Information Caution: T o reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery specified. 2. Do not dispose of the battery in a fire. It may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery . Released el[...]

102 Before Requesting Help Problem An alarm tone sounds when you press (T alk). A busy tone sounds when you press (T alk). " " flashes during a conversation and the call is disconnected. Static, sound cuts in/out, fades. Interference from other electrical units. The handset does not operate or ring. The base unit does not ring. Remedy •[...]

103 Chapter 6 Useful Information Problem Y ou cannot dial. Y ou cannot store a phone number in memory . While programming, the unit starts to ring and stops the program. (Locator/Intercom) does not function. The paged handset does not answer . Remedy • The dialling mode setting is incorrect. Please check the dialling mode (p. 18). • The unit is[...]

Problem Y ou cannot program items, such as the dialling mode. While using the intercom between handsets or the base unit, a call waiting tone sounds. (Redial/Pause) does not function properly . The unit misdials when connected to a PBX. Y ou cannot register the handset number . 104 Before Requesting Help Remedy • Programming is not available whil[...]

105 Chapter 6 Useful Information Problem The answering system is on, but incoming messages are not recorded. The number of messages on the base unit display and the ANSWER ON indicator light flashes rapidly , and no new messages are recorded. Y ou cannot operate the answering system at the base unit. Y ou cannot operate the answering system from a [...]

106 Problem While recording a greeting message, the unit starts to ring and stops recording. During playback, the unit starts to ring and stops playback. Y ou cannot record your telephone conversation with the handset. Remedy • T o answer the call, press (Digital speakerphone) (KX-TCD970E-B only), or press (T alk). The recording stops halfway . S[...]

107 Chapter 6 Useful Information Problem Y ou cannot program items, such as the time/day adjustment (p. 24). " " flashes or beeps tones sound every 15 seconds. Y ou charged the battery fully , but " " flashes. The charge indicator ( ) light never goes out while charging. The unit does not work during a power failure. Remedy • [...]

108 Safety Instructions T ake special care to follow the safety suggestions listed below . Safety 1) Power Source: The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) Non use Periods: When the unit is not used, turn the power off. When left unused for a long period of [...]

109 Chapter 6 Useful Information Important Notice Concerning the Correct Use and Charging of a Ni-MH Battery Batteries, due to their construction, undergo some wear and tear . The life of a battery also depends on correct maintenance. Charging and discharging are the most important factors. Y ou should take notice of the following to maintain batte[...]

110 Dear purchaser , Y ou have acquired a KX-TCD970E-B/KX-TCD960E-B, which is a product made in regard with the European Standards for Cordless T elephones (DECT). DECT technology is characterised by high-security protection against interception as well as high-quality digital transmission. This telephone was designed for a wide range of applicatio[...]

111 Chapter 6 Useful Information GUARANTEE CONDITIONS OF GUARANTEE This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the fol[...]

Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Manufacturer: Kyushu Matsushita Electric (U.K.) Ltd. Pencarn W a y , Du f fryn, Newport, South W ales, NP1 9YE, United Kingdom Printed in the United Kingdom PQQX12053ZA-U K DU1098MK0 73/23/EEC 89/336/EEC 92/31/EEC 93/68/EEC 0 6 8 1 KX-[...]