Panasonic KX-TDA15 manual

Hybrid IP-PBX PT Pr ogramming Manual Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. PSMPR Software File Version 4.0000 or later Model No. KX-TD A15[...]

2 PT Programming Manual Intr oduction About this Pr ogramming Manual The PT Pr ogramming M anual is des igned to ser ve as a reference to programming the Panasonic Hybr id IP-P BX usin g a Panasonic pro prie tar y te lephone ( PT) with d isplay . The PT Pr ogramming M anual is divided into th e following sectio ns: Section 1, Overvie w Provides an [...]

PT Programming Manual 3 NO TES • The co ntents of th is ma nual apply to PBXs wit h a cer tain software v er sion, a s indic ated on the cov e r of thi s manual. T o confir m t he so ftware version o f your PBX, s ee [190] Main Processing (MPR) Software V ersion Reference . • Some opt ional ser vi ce cards, PT s, and features are no t av a ilab[...]

4 PT Programming Manual T able of Contents 1 Ove rvi ew ... .... ..... ....... ..... ....... ..... ..... ....... ..... ....... ..... ..... ....... ..... ..... ....... .... 9 1.1 Intr oduction ..... ........... ........... ............. ........... ........... ............. ........... ........... ............ ... .... 10 1.1.1 Introduct ion .......[...]

PT Programming Manual 5 [303] Spec ial Carrier Access Code ...................... ....................... ...................... ....................... .... .................. .. 28 [304] Eme rgency Number ........ ....................... ...................... ....................... ...................... ....... ............... ........ 28 [320[...]

6 PT Programming Manual [515] Wir eless XDP P aralle l Mode f or Pa ired T elephone.................. ...................... ....................... ........... ..... .. 38 [516] Prog ramming Mode Limitati on ..................... ...................... ....................... ...................... ...... ........... ....... 38 2.1 .9 E xtens ion [...]

PT Programming Manual 7 [902] Slot Card Reset ... ...................... ....................... ...................... ....................... ...................... ................... 49 3 Append ix ........ ..... ....... ..... ....... ..... ....... ..... ....... ..... ..... ....... ..... ....... ..... ...... 51 3.1 Revis ion H istor y ....... .[...]

8 PT Programming Manual[...]

PT Programming Manual 9 Section 1 Overview This sec tion pr ovides an overview of pr ogramming the PBX.[...]

1.1 Intr oduction 10 PT Programming Manual 1.1 Intr oduction 1.1.1 Introduction These p rogramming ins truc tions are desig ned to se r ve as an overall system p rogramming re f e rence f o r the P anaso nic Hybr id IP-P BX. Each feature in the PBX has default s ettings that ca n be changed to custom ise the P BX to your requ irements. T hese se tt[...]

1.1 Intr oduction PT Programming Manual 11 1.1.2 P assw or d Security T o main tain sys tem secu r ity , system passwords are r equire d to acce ss cer tain programmi ng functions of the PBX. By giving different user s access to diff e rent passwords, it is possible to contr ol the amount of pro gramming that e ach user i s able to perform . The fo[...]

1.1 Intr oduction 12 PT Programming Manual 1.1.3 Entering Characters The following characters ca n be use d when st orin g a name, messag e, or other text entr y data u sing a PT . The tables below show you the charac ters av ail able by p ushin g each button a speci fic number of times. T ab le 1 (Standar d mode ) T ab le 2 (Option mode)[...]

1.1 Intr oduction PT Programming Manual 13 T able 2 ( Opt io n mo de for CE mod el ) T able 2 ( Opt io n mo de for GR mod el )[...]

1.1 Intr oduction 14 PT Programming Manual [Exampl e of Enter ing Char acters] T o enter "Ann": Notes • T o erase th e character on the curs or , press CLEAR. • T o move the cursor to th e left, press . • T o move the cursor to the right, press . When enter ing two or more cha racters that use the sam e button c onsecutively (e.g. &[...]

PT Programming Manual 15 Section 2 PT Pr ogramming This sect ion ser ves as reference operating ins tru ctions when using a display PT to program the P BX.[...]

2.1 PT Pr ogramming 16 PT Programming Manual 2.1 PT Pr ogramming 2.1.1 Pr ogram ming Instruction s Required T elephone/Extension PBX setti ngs can be customised throug h system p rogramming by using a prop rie tar y teleph one (PT ) with a multili ne display , such as the KX-T7 636. T o acces s sys tem programmi ng, the Cla ss of Ser vic e (COS) as[...]

2.1 PT Pr ogramming PT Programming Manual 17 Entering System Pr o gramming Mode Using a PT to perfor m system programm ing allows an author ised extension user to set a wide range of PBX features and parameter s. There are two lev els o f system programming that can b e perform ed with a PT: administra tor-lev el programming and user-lev e l progra[...]

2.1 PT Pr ogramming 18 PT Programming Manual [1XX] System Manag ement Programming Global s ystem paramete rs [2XX] Timer Programming System timers [3XX] TRS/Barring /ARS Programming TRS/Ba rri ng and A uto matic Route Sele cti on (A RS ) pr ogrammi ng [4XX] T runk Programming T r un k, tr unk group, and BRI line s etting s [5XX] COS Programmi ng Cl[...]

2.1 PT Pr ogramming PT Programming Manual 19 2.1.2 Entr y V alues Throug hout this ma nual, maxi mum entr y values are s hown f or each pro gramming item , as shown in the e xam ple below . Slot and P or t V alues A v ailable Slot Entry V alues Enter s lot numbers as two-digit number s (e.g. "04" for slot 4) . A v ailable P or t Entry V a[...]

2.1 PT Pr ogramming 20 PT Programming Manual 2.1.3 Basic Pr ogramm ing [000] Date & Time [In 12-hour For ma t] [In 24-hour For ma t] [001] System Speed Dialling Number [002] System Speed Dialling Name [003] Extension Number [000] 00–99 Year 01–31 Date 01–12 Hour 00–59 Minute END (HOLD) ENTER ENTER ENTER 01–12 Month NEXT AM/PM SELECT ([...]

2.1 PT Pr ogramming PT Programming Manual 21 Note • If PC Pho ne, PC Console, or a CTI applicati on is r unning on a PC connecte d to an e x tension whose extension num ber is t o be programm ed/modifie d, quit the appli catio n first. [004] Extensi o n Name [005] Extension P e rsonal I d entificati on Number (PIN) W ARNING There is a risk that f[...]

2.1 PT Pr ogramming 22 PT Programming Manual [008] Absent Messa g e [010] Char g e Margi n [011] Char g e T ax [012] Char g e Rate per Unit [008] 1–8 Location No. END Message ENTER ENTER Max. 16 characters [010] 2+2 decimal places Margin XX.YY% END ENTER ENTER [011] 01–03 Location No. 2+2 decimal places Tax XX.YY% END ENTER ENTER [012] 01–64 [...]

2.1 PT Pr ogramming PT Programming Manual 23 2.1.4 System Manag ement Programming [100] Flexible Number ing [101] Time Service Switching Mode [102] Time Service Star ting Time [In 12-hour Format] [In 24-hour Format] [100] 01–68 Location No. Feature No. END (HOLD) ENTER ENTER CANCEL NEXT T o the Next Location No . T o the Desired Location No . 1?[...]

2.1 PT Pr ogramming 24 PT Programming Manual [103] Idl e Line Access (Local Access) [110] System P assw or d for Adminis trator—f or PT Pr ogramming [111] System P assw ord f or User—for PT Pr ogramming [112] Mana g er P assw ord [120] V erificati on Cod e [121] V erificati on Cod e Name [122] V erificati on Cod e P ersonal Identificat ion Numb[...]

2.1 PT Pr ogramming PT Programming Manual 25 W ARNING There is a risk that fraud ulent telephone c alls will be made i f a thir d par ty disco vers a personal identificat ion number (PIN) (verifica tion code PIN or extensi on P IN) of the PBX. The cost of such calls wil l be billed to the owner/rent er of the PBX. T o pr otect the PBX from this kin[...]

2.1 PT Pr ogramming 26 PT Programming Manual 2.1.5 Timer Programming [200] H old Recall Time [201] T ransf er Recall Time [203] Inter cept Time [204] H ot Line W aiting Time [205] A utomatic Redial Repeat Times [206] A utomatic Redial Interv al [207] Door Unloc k Tim e [200] 0–240 s Time END (HOLD) ENTER ENTER [201] END ENTER ENTER 1–240 s Time[...]

2.1 PT Pr ogramming PT Programming Manual 27 [208] Call Duration Count Star ting Time f or LCO T [209] DISA Dela yed Answer Time [210] DISA T runk-to-T runk Call Prolong Time [211] DISA In tercept Time [208] 0–60 s Time END ENTER ENTER [209] 0–30 s Time END ENTER ENTER [210] 0–7 min Time END ENTER ENTER [211] 0–60 s Time END ENTER ENTER 1 D[...]

2.1 PT Pr ogramming 28 PT Programming Manual 2.1.6 TRS/Barring/ARS Programming [300] TRS/Barrin g Override b y System Speed Dialling [301] TRS/Barring Denied Co de [302] TRS/Barring Except ion Code [303] Special Carr ier Access Code [304] Emer g ency Number [320] ARS Mode [300] Disable/Enable END (HOLD) SELECT (AUTO ANS/MESSAGE) ENTER ENTER ENTER E[...]

2.1 PT Pr ogramming PT Programming Manual 29 [321] ARS Leading Number [322] ARS Routing Plan T able Number [325] ARS Exce p tion Number [330] ARS Routing Plan Time T abl e [In 12-hour Format] [In 24-hour Format] [331–346] ARS Routing Plan T able (1–16) [321] 0001–1000 Location No. Max. 16 digits Leading No. END ENTER ENTER [322] 0001–1000 L[...]

2.1 PT Pr ogramming 30 PT Programming Manual [350] A RS Carr ier Na me [351] ARS T runk Gr oup f or C arrier Access [352] ARS Remo ved Number of Digits f or Carrier Access [353] ARS Carrier Access Code [350] 01–10 Carrier Table No. Max. 20 characters Name END ENTER ENTER SELECT [351] Carrier Table No. Trunk Group No. END ENTER ENTER 01–10 01–[...]

2.1 PT Pr ogramming PT Programming Manual 31 2.1.7 T runk Pr ogram ming [400] LCO T/BRI T runk Connection [401] LCO T/BRI T runk Name [402] LCO T/BRI T runk Gr oup Number [409] LCO T/BRI T runk Number Reference [410] LCO T Dialling Mode [411] LCO T Pulse Rate ENTER ENTER [400] No Connect/ Connect END (HOLD) SELECT (AUTO ANS/MESSAGE) CANCEL NEXT T o[...]

2.1 PT Pr ogramming 32 PT Programming Manual [412] LCO T DTMF Minim u m Duration [413] LCO T CPC Signal D etection Time—O utgoing [414] LCO T CPC Signal Detection Time—Inc o ming [415] LCO T Rever se Circuit [416] LCO T Pause Tim e [417] LCO T Flash/Recall Time [418] LCO T Disconnect Time [412] 80/160 ms END SELECT ENTER ENTER Slot No. Port No.[...]

2.1 PT Pr ogramming PT Programming Manual 33 [420] BRI Netw ork T ype [421] BRI DIL/DDI/MSN Selec tion [422] BRI Subscri ber Number [424] BRI La yer 1 Acti ve Mode Note After chan ging th is setti ng, perform [ 902] Sl ot Card Re set to e nable the new setting. [425] BRI La yer 2 Acti ve Mode Note After chan ging th is setti ng, perform [ 902] Sl o[...]

2.1 PT Pr ogramming 34 PT Programming Manual [427] B RI TE I Mode Note After c hanging th is setti ng, perform [9 02] Sl ot Card Res et to enable the new setting. [450] DIL 1: 1 Destination [451] DID Number [452] DID Name [453] DID Destination [471] Host PBX Access Code ENTER ENTER [427] Slot No. Port No. 00–63 (for Fix)/ TEI END ENTER Clear (for[...]

2.1 PT Pr ogramming PT Programming Manual 35 [472] Extensi o n-to-T runk Call Dura tion [473] T runk-to-T runk Call Duration [475] DISA S ilence Detection [476] DISA Continuous Signal Detection [477] DISA Cyc lic Signal D etection [490] Calle r ID Signa l T ype [472] Trunk Group No. 01–60 min Time END ENTER ENTER 01–64 [473] Trunk Group No. 01?[...]

2.1 PT Pr ogramming 36 PT Programming Manual 2.1.8 COS Pr ogrammin g [500] T runk Group Number [501] TRS/Barring Le vel [502] T runk Call Duration Limitation [503] Call T ransfe r to T runk [504] Call Forwar ding to T ru nk [500] 1 Day/2 Lunch/ 3 Break/4 Night 01–64 COS No. Time No. Trunk Group No. Disable/Enable END (HOLD) SELECT (AUTO ANS/MESSA[...]

2.1 PT Pr ogramming PT Programming Manual 37 [505] Ex ecutive Busy Over ride [506] Ex ecutive Busy Over ride Deny [507] DND Override [508] Account Code Mo de [509] TRS/Barr ing Level f or System Speed Dialling [510] TRS/Barrin g Level f or Extension Dial Lock [511] Mana g er Assignment SELECT Disable/ Enable [505] 01–64 COS No. END ENTER ENTER Di[...]

2.1 PT Pr ogramming 38 PT Programming Manual [512] P ermission f or Door Open A ccess [514] T ime Ser vice Manual S witchin g [515] Wireless XDP P arall el Mode for P aired T elephon e [516] Pr ogram ming Mode Lim itation Disable/ Enable SELECT [512] 01–64 COS No. END ENTER ENTER [514] 01–64 COS No. END Disable/ Enable SELECT ENTER ENTER SELECT[...]

2.1 PT Pr ogramming PT Programming Manual 39 2.1.9 Exten sion Programming [600] EXtra Device P ort (XDP) Mo de [601] T erminal Devi ce Assignment [602] Class of Ser vice [603] Extension User Gr oup [604] Extension Intercept Dest ination [605] Call Forwarding—No Answer Time [600] Slot No. Port No. Off/On END (HOLD) SELECT (AUTO ANS/MESSAGE) ENTER [...]

2.1 PT Pr ogramming 40 PT Programming Manual [606] CLIP /COL P Num ber [620] Incoming Call D istrib u tion Group Member [621] Incoming Call D istrib u tion Group Delay ed Ringin g [622] Incoming Call D istrib u tion Group Floating Extension Numb er [623] Incoming Call D istrib u tion Group Name [606] Max. 16 digits 1–5 digits CLIP/COLP No. END EN[...]

2.1 PT Pr ogramming PT Programming Manual 41 [624] Incoming Call Distrib u tion Group Distrib utio n Method [625] Destination f or Overflow Time Expirati o n [626] Overflo w Time [627] Destinati on When All Busy [628] Queuing Ca ll Capaci ty [624] END Ring/UCD/ Priority Hunt SELECT ENTER ENTER Incoming Call Distribution Group No. 001–128 [625] 1 [...]

2.1 PT Pr ogramming 42 PT Programming Manual [629] Queuing Hurry-up Level [630] Queuing Time T able [631] Sequen ces in Qu euing Time T a ble [632] Maxim um Number of Ag ents [640] Extension User Groups of a P aging Gr o up [629] None/1–30 Hurry-up Level END ENTER ENTER Incoming Call Distribution Group No. 001–128 [630] 1 Day/2 Lunch/ 3 Break/4[...]

2.1 PT Pr ogramming PT Programming Manual 43 [641] External P agers of a P aging Gr oup [650] Extension User Gr oups of a Pic kup Group [660] VM Group Floating Extension Number [680] Idle Extension Hunting T ype [681] Idle Extension Hunting Gr oup Member [641] External Pager No. Paging Group No. END SELECT ENTER ENTER No/Yes 01–32 1 [650] Pickup [...]

2.1 PT Pr ogramming 44 PT Programming Manual [690] PS Registration Note • Pleas e refer to Section 2.7.7 Con necting a Cell Stat ion to the H ybri d IP-PB X in the Inst allation Manual for details abo ut PS registration . [691] PS T e rmination [692] P er sonal Identification Numb er (PIN) f or PS Registration [699] CS St atus Referenc e [690] 00[...]

2.1 PT Pr ogramming PT Programming Manual 45 2.1.10 Reso ur ce/Interface Programming [700] External P ager Floating Extension Number [710] Music Source Se lection f or BGM [711] Music on Hold [712] Music f or T ransfer [720] Doorphone Call Destination [729] Doorphone Number Reference [700] 1 Pager No. END (HOLD) ENTER ENTER Extn. No. 1–5 digits [[...]

2.1 PT Pr ogramming 46 PT Programming Manual [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name [732] DISA Security Mode [730] END Message No. ENTER ENTER Extn. No. 01–32 1–5 digits [731] END Message No. Max. 20 characters Name ENTER ENTER 01–32 [732] END None/ Trunk/All SELECT ENTER ENTER[...]

2.1 PT Pr ogramming PT Programming Manual 47 2.1.11 SMDR & Main tenance Programming [800] RS-232C P arameter—New Line Code [800] RS-232C Parameter — Baud Rate [800] RS-232C Parameter — W or d Length [800] RS-232C Param eter—Par i ty Bit [800] RS-232C P arameter—Stop Bit Length [801] External Modem Contr ol [802] SMDR P age Length [800[...]

2.1 PT Pr ogramming 48 PT Programming Manual [803] S MD R Skip P erforatio n [804] SMDR Outgoing Call Printing [805] SMDR Incoming Call Printing [810] Remote Pr ogramming [812] ISDN Remote Floating Extensio n Number [803] END 0–95 lines Skip Perforation ENTER ENTER [804] END No print/Print SELECT ENTER ENTER [805] END No print/Print SELECT ENTER [...]

2.1 PT Pr ogramming PT Programming Manual 49 2.1.12 Card Pr ogramming [900] Slot Card T ype Reference [901] Slot Car d Deletion [902] Slot Car d Reset [900] Reference only 01–11 Slot No. Card Name END (HOLD) ENTER [901] END ENTER Slot No. Delete ENTER T o the Next Slot No . T o the Desired Slot No . NEXT Confirming the deleting operation. 01–11[...]

2.1 PT Pr ogramming 50 PT Programming Manual[...]

PT Programming Manual 51 Section 3 Appendix[...]

3.1 R evisi on Hi sto ry 52 PT Programming Manual 3.1 Revi sion History 3.1.1 KX-TD A 15 PSMPR Software File V e r si on 4.0xxx Change d Contents • [003] E xtensio n Numbe r • [004] E xtensio n Name • [005] E xtensio n P erso nal Identi fication Number (PIN ) • [006] O perator Ass ignment • [007] DS S Consol e Paired T elephone • [13 0][...]

3.2 Featu re Progr amming Referen ces PT Programming Manual 53 3.2 Feature Pr ogramming Ref erences A Absent Message • [008] Abse nt Messa ge Feature Guide Ref e rence 1.17.2 Absent M essage Account Code Ent r y • [508] Account Cod e Mode Feature Guide Ref e rence 1.5.4.3 Ac count Cod e Entr y A utomatic Route Selection (ARS) • [320] ARS Mode[...]

3.2 Feature Programming Re ferences 54 PT Programming Manual Feature Guide Reference 1.3.1.2 Cal l Forwarding (FWD) Call Hold • [200] Hol d Recall Time Feature Guide Reference 1.12.1 Call Hold Call Pic kup • [650] Extension User Groups of a Pickup Group Feature Guide Reference 1.4. 1.3 Call Pic kup Call T ransf er • [20 1] T ran sf er Recal l[...]

3.2 Featu re Progr amming Referen ces PT Programming Manual 55 Calling/Conne cted Line Identification Pr esentat ion (CLIP/COLP) and Calling/Connected Name Identif ication Presentation (CNIP/CONP)—by QSIG • [003] Extension Number • [004] Extension Name Feature Guide Ref e rence 1.26.4.2 Ca lling /Connected Line Ident ificat ion Prese ntation [...]

3.2 Feature Programming Re ferences 56 PT Programming Manual • [730] Outgoing Message (OGM) Fl oating Extens ion Num ber • [731] Outgoing Message (OGM) N ame • [732] DIS A Secur ity M ode Feature Guide Reference 1.15. 6 Direct Inw ard Syste m Access (DIS A) Displa y Informati on • [130] Decim al P oi nt P osition for Currency • [131] Cur [...]

3.2 Featu re Progr amming Referen ces PT Programming Manual 57 1.8.3 Ex tension Dial Lock Extension P ersonal I dentification Number (PIN) • [005] Extension P ersona l Ident ificatio n Numbe r (PIN) Feature Guide Ref e rence 1.24.1 Ex tension P ersona l Ident ificatio n Number (P IN) Extension P or t Configu ration • [007] DSS Cons ole P ai red[...]

3.2 Feature Programming Re ferences 58 PT Programming Manual • [632] Maximum Num ber of Ag ents Feature Guide Reference 1.2.2.2 Group C all Distr ibution H Host PBX Access Code (Access Code to the T elephone Company fr om a H ost PBX) • [47 1] Host PBX A ccess Code Feature Guide Reference 1.5.4.7 Hos t PBX A ccess Code (Access Co de to the T el[...]

3.2 Featu re Progr amming Referen ces PT Programming Manual 59 • [426] BRI Configu ration • [427] BRI TEI Mod e Feature Guide Ref e rence 1.19.1 Inte grated Ser vices Digital Networ k (ISDN ) Inter cept Routing • [203] Inte rcept T ime • [604] Extension Intercep t Destinati on • [625] Des tination f o r Overflow Time Expiration Feature Gu[...]

3.2 Feature Programming Re ferences 60 PT Programming Manual M Manager Feature s • [112] Manager Pass word • [511] Manager A ssignm ent Feature Guide Reference 2.2.6 Mana ger Features Multiple Subscriber Number (MSN) Ringing Service • [421] BRI DIL/DD I/MSN Sel ection • [426] BRI Configu ration Feature Guide Reference 1.1.1.4 Multiple Subsc[...]

3.2 Featu re Progr amming Referen ces PT Programming Manual 61 • [629] Queuing Hurr y-up L e vel Feature Guide Ref e rence 1.2.2.3 Outside De stinat ions in I ncoming Call Dist ribution G roup Overflo w Feature • [625] Des tination f o r Overflow Time Expiration • [626] O v er flow Time • [627] Destinati on When A ll Busy • [628] Q ueuing[...]

3.2 Feature Programming Re ferences 62 PT Programming Manual • [002] System Speed D ialling Name • [004] Extension Name Feature Guide Reference 1.21 .3 P S Direc tory PS Ring Group • [620] Inc oming Cal l Distr ibution Group M ember Feature Guide Reference 1.21.2 PS Ring Gr oup PS Roaming b y Netw ork ICD Group • [620] Inc oming Cal l Distr[...]

3.2 Featu re Progr amming Referen ces PT Programming Manual 63 Feature Guide Ref e rence 2.3.8 Soft ware Upgrading Special Carr ier Access Code • [303] Special Carri er Acc ess Code Feature Guide Ref e rence 1.5.4.8 Specia l Carr ier A ccess Code Speed Dialling—P ersonal /System • [001] System Speed Dia lling Number • [002] System Speed Dia[...]

3.2 Feature Programming Re ferences 64 PT Programming Manual Time Service • [101] Time Se r vic e Swit ching Mod e • [102] Time Se r vice S tar ting Time • [514] Time Se r vice M anual Swi tching Feature Guide Reference 2.2.4 Ti me Ser vi ce T oll Restriction (TRS)/Call Barri ng (Barring) • [300] TRS/Barr in g Override by Syste m Spee d Dia[...]

3.2 Featu re Progr amming Referen ces PT Programming Manual 65 1.8.6 V e rifica tion Co de Entr y Virtual PS • [690] PS Registrati on Feature Guide Ref e rence 1.21.6 Vir tua l PS V oice M ail (V M) Group • [601] T erminal Device Assignment • [660] VM Gro up Floating Exte nsion Num ber Feature Guide Ref e rence 1.20.1 V oice Mai l (VM) Gro up[...]

P anasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, J apan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 200[...]