Panasonic KX-TG2000B manual

Caller ID Compatible 2.4GHz Multi-Handset Cordless Phone System Model No. KX-TG2000B Pulse-or-tone dialing capability Operating Instructions PLEASE READ BEFORE USE AND SA VE. Charge the handset battery for about 8 hours before initial use. 2-LINE Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico[...]

2 Before Initial Use Please read IMPOR T ANT SAFETY INSTRUCTIONS on page 102 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone.[...]

3 Accessories (included) For extra orders, call 1-800-332-5368. AC Adaptor for Base Unit (p. 13) Order No. PQLV12Z one AC Adaptor for Charger (p. 16) Order No. KX-TCA1-G one one Base Unit Handset (p. 13) Order No. PQJXF0113Z one one Backup Battery (p. 12) Order No. P-P507 (PQP50AA61) 4-Wire Telephone Line Cord with Green Plugs (p. 14, 15) one Hands[...]

4 For Best Performance Handset Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the cordless handset. Charge the battery for about 8 hours before initial use (p. 16). Make sure the handset faces forward as shown. • If you charge the discharged battery, it will be charged quickly. In that case the handset may feel warm. Th[...]

5 Contents Chapter 1 Preparation Location of Controls ............................................................................ 8 Displays ................................................................................................ 11 Installation ............................................................................................ 12[...]

Editing an Item in the Directory ......................................................... 39 Erasing an Item in the Directory ........................................................ 39 Caller ID Service .................................................................................. 40 Using the Caller List .....................................[...]

7 Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Call Transfer Status ............................................................................ 63 Call Operator Status ........................................................................... 64 Answering System ............................................................................... [...]

8 Location of Controls Base unit M I C V O I C E M A I L S Y S T E M 2 LINE E N T E R C L E A R L O U D / S E A R C H B A C K F W D E X IT H E A D S E T D I G I T A L S P - P H O N E F U N C TIO N 1 2 3 4 5 6 7 8 9 0 B A T T E R Y 2-LIN E D IG ITAL C O RD LES S C O N F H O L D S T O P V O IC E M A IL D E F A B C M N O J K L G H I W X Y Z T U V P Q [...]

9 Chapter 1 Preparation M IC V O I C E M A I L S Y S T E M E N T E R C L E A R L O U D / S E A R C H B A C K F W D E X I T H E A D S E T D IG ITAL SP-PH ON E F U N C T I O N 123 456 789 0 B A T T E R Y C O N F H O L D S T O P V O IC E M A IL INTERCOM / TRANSFER 1 2 3 4 5 6 7 8 ALL D E F A B C M N O J K L G H I W X Y Z T U V P Q R S T O N E O P E R [...]

10 Location of Controls Cordless handset Charger CHARGE CHARGE Indicator (p. 16) Charge Contacts (p. 17) TALK O N /O FF C L E A R LO U D / SEA R C H F U N C T IO N /E X IT TONE ABC 2 JKL 5 1 REDIAL/ PAUSE/ EDIT INTERCOM/ HOLD/ TRANSFER CALL WAIT/ FLASH ENTER/ CONF DEF 3 GHI 4 MNO 6 PQRS 7 TUV 8 WXYZ 9 OPER 0 LINE 1 LINE 2 Antenna Display (p. 11) (T[...]

11 Displays Chapter 1 Preparation Base unit Cordless handset B Auto Attendant Icon A Voice Mail Icon B Line Status Icon C Battery Icon D A The handset in-use icon indicates the status of registered cordless handsets. If a cordless handset is in the talk or intercom mode, or listening to messages, the relevant number is displayed. B If you turn the [...]

12 Installation • The battery cannot be overcharged. • If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on the same line. See page 91. BATTERY Indicator: • The BATTERY indicator lights while the battery is being charged. (This is normal.) • During a p[...]

13 Chapter 1 Preparation • Use only a Panasonic Handset for the KX-TG2000B. • USE ONLY WITH Panasonic AC ADAPTOR PQLV12 (Order No. PQLV12Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • The BATTERY indicator lights while the AC adaptor is connected with the backup battery ins[...]

14 Installation Connecting the T elephone Line Cord(s) Connect the telephone line cord(s) to the base unit. T o connect a two-line telephone jack Two-Line Telephone Jack (RJ14C) 4-Wire Telephone Line Cord with GREEN Plugs LINE 2 LINE 1/2 GREEN Plug[...]

LINE 2 LINE 1/2 TRANSPARENT Plug GREEN Plug 15 Chapter 1 Preparation T o connect two single-line telephone jacks Single-Line Telephone Jacks (RJ11C) LINE2 LINE1 4-Wire Telephone Line Cord with GREEN Plugs 2-Wire Telephone Line Cord with TRANSPARENT Plugs If you use the unit as a single-line telephone only LINE 2 LINE 1/2 TRANSPARENT Plug Single-Lin[...]

16 Installation Connecting the AC Adaptor to the Charger • USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) Handset Battery Charge Place the cordless handset on the charger and charge for about 8 hours before initial use[...]

Up to about 4 days (flashing) 17 Chapter 1 Preparation Approx. battery life • Battery life may be shortened depending on usage conditions and ambient temperature. • Clean the charge contacts of the handset and the charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity. Otherwise the[...]

18 Programmable Settings Programming Guidelines This unit has various programmable functions. Most of them are selected from the function menu on the display (p. 24). Base Unit Handset How to select a function item from the menu 1. Press (FUNCTION) while in the standby mode. The main menu is displayed. 2. You can scroll through the menu by pressing[...]

19 Chapter 1 Preparation Registration for Additional Cordless Handsets The included cordless handset is pre-registered at the factory and assigned the handset number 1. Do not try to register the handset number 1 which has “ [1] ” on the display. Optional handsets must be registered at the base unit. You can add up to 7 optional handsets to the[...]

20 4 Select AM or PM by pressing . 5 Press (ENTER) . • A beep sounds. The clock starts working. • To return to the standby mode, press (EXIT) . 1 Press (FUNCTION) . 2 Press or until the arrow points to “ Date and time ” , and press H . 3 # Enter the year, and month and day using 4-digit numbers. Ex. To set Apr. 7, 2000, enter “ 2000 ” a[...]

21 Chapter 1 Preparation 5 Press (ENTER) . • A beep sounds. • To return to the standby mode, press (EXIT) . 1 Press (FUNCTION) . 2 Press or until the arrow points to “ Dial setting ” , and press H . 3 While “ Set dial mode ” is at the arrow, press H . • The current settings are displayed. 4 Select “ Puls ” (Pulse) or “ Tone ” [...]

22 Programmable Settings Selecting the Ringer V olume You can set the base unit and cordless handset ringer volumes to HIGH, LOW or OFF. If set to OFF, the base unit/handset will not ring. Your phone comes from the factory set to HIGH. Programming must be carried out separately for the base unit and cordless handset(s). Make sure that the base unit[...]

23 Chapter 1 Preparation 1 Press (FUNCTION) . 2 Press or until the arrow points to “ Ringer setting ” , and press H . 3 Press or until the arrow points to “ Ring group ” , and press H . 4 Select the desired line (LINE 1 or 2) by pressing H or I . 5 Press to select “ Ext.# ” . 6 Erase the extension numbers which you do not want to ring b[...]

24 Function Menu T able You can use the following functions to customize your system according to your needs. After pressing (FUNCTION) , the main menu is displayed. Most items in the main menu have a sub-menu. The sub-menu is shown after selecting the item in the main menu. See the corresponding pages for function details. Main menu items are writ[...]

25 The Unit Capabilities (Operating More than One Handset) Chapter 2 Basic Operation • All other handsets are in the standby mode. • The base unit user can check the mailbox for messages instead of having an external call (p. 68). This unit can handle up to 2 external telephone lines which are provided by a telephone company, or up to 2 interna[...]

26 Making Calls Base Unit Handset Two calls can be handled simultaneously on separate telephone lines by the base unit and a cordless handset (or by 2 cordless handsets). With the Base Unit When you lift the handset to make a call, the unit will automatically select a free line. (To change the line selection, see page 49.) Dial a phone number. To h[...]

27 Chapter 2 Basic Operation T o dial after confirming the entered number 1 Enter a phone number. • If you misdial, press (CLEAR) . Digits are erased from the right. • To cancel, press (EXIT) . 2 Lift the handset or press (DIGITAL!SP-PHONE) . • The line number is displayed. • After a few seconds, the display will show the length of the call[...]

28 Making Calls T o put a call on hold Press (HOLD) . • “ Hold ” and the line number are displayed. • If using the handset, you can replace it on the cradle. • If a call is kept holding for 3 minutes, a warning tone will sound. After 2 additional minutes on hold the automated attendant will respond to the caller and he/she can call a hand[...]

29 Chapter 2 Basic Operation T o dial after confirming the entered number 1 Enter a phone number. • If you misdial, press (CLEAR) . Digits are erased from the right. • To cancel, press (EXIT) . 2 Press (TALK) . • You can press a line button instead of pressing (TALK) . • The line number is displayed. • After a few seconds, the display wil[...]

30 Answering Calls Base Unit Handset With the Cordless Handset Press (TALK) . • The called line status icon stops flashing. • You can also answer a call by pressing any dialing button (0) to (9) , (*) or (#) ( — Any Key Talk ). OR If the handset is on the charger, just lift up. (This is not possible when the Auto Talk feature is set to OFF. S[...]

31 Chapter 2 Basic Operation Using the Other Line During a Conversation Base Unit Handset • To hold the second call in step 3, press (HOLD) before pressing the line button for the first call. During a conversation, if an incoming call is being received on the other line, the line indicator on the base unit and the line status icon on the handset [...]

32 Intercom Base Unit Handset A 2-way intercom is possible between the base unit and a cordless handset or between two cordless handsets. Each number assigned to a handset at registration is the extension number (p. 19, 53). The base unit extension number is 0. Making Intercom Calls With the base unit 1 To page all handsets, press INTERCOM (ALL) . [...]

33 Chapter 2 Basic Operation With the cordless handset 1 Press (INTERCOM) . 2 To page the base unit, enter (0) . To page another handset, enter the extension number ( (1) to (8) ). • The base unit or the paged handset rings. • To stop paging, press (INTERCOM) . • After the paged party answers, the display will show the length of the call. 3 T[...]

34 T ransferring a Call Base Unit Handset You can transfer an external call between the base unit and a cordless handset, or between two cordless handsets. With the base unit 1 During a call, press the corresponding TRANSFER button ( (1) to (8) ) to page the handset. To page all handsets, press TRANSFER (ALL) . • The call is put on hold and the l[...]

35 Chapter 2 Basic Operation Conference Base Unit Handset This feature allows you to join two other calls to make a conference call. At least one of the other two parties should be on an external line. Conference with two external calls 1 Press (HOLD) to put the first call on hold. 2 Press the other line button to make or answer a second call. 3 Wh[...]

36 1 Press (FUNCTION) . 2 While “ Save directory ” is at the arrow, press H . • The display shows the number of items, and “ Enter name ” . 3 Enter a name, up to 16 characters, using the dialing buttons (p. 37). • To move the cursor, press I or H . • If a name is not required, go to step 4. 4 Press (ENTER) . 5 Enter a phone number, up[...]

37 Chapter 2 Basic Operation For example, to enter “ Tom Jones ” : 1. Press (8) . 2. Press (6) six times, then press H . 3. Press (6) four times, then press H twice. 4. Press (5) , press (6) six times, then press H . 5. Press (6) five times, press (3) five times, then press (7) eight times. 0 Blank Selecting characters to enter names The base u[...]

38 Using the Directory Dialing from the Directory 1 Press I or H to enter the directory. 2 Press or to find the desired item. • All directory items are sorted in the order shown on the right. 3 If using the base unit: Lift the handset or press (DIGITAL!SP-PHONE) . OR If using the cordless handset: Press (TALK) . • The number is dialed automatic[...]

39 Chapter 2 Basic Operation 1 Press I or H to enter the directory. 2 Press or to find the directory item you want to edit. • To search for the item by initial, see page 38. Enter name: Jane Walker IH ENTER=Next 1234567 ENTER=Save 0981234567 ENTER=Save Editing an Item in the Directory Make sure that the base unit/cordless handset is in the standb[...]

40 Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. After subscribing to a Caller ID service, the calling party ’ s information will be shown on the base unit and cordless handset displays after the first ring. The base unit can record information of up to 50 different callers in the caller lis[...]

41 Chapter 2 Basic Operation Using the Caller List Base Unit Handset V iewing the Caller List Caller List information includes the caller ’[...]

42 Talk Line2 12345678901 Using the Caller List If a caller calls more than once The number of times the same caller called is displayed ( × 2 to × 9). The date and time of the most recent call will be recorded. After checking, × 2 to × 9 will be replaced with “ √ ” . Ex. The caller called 5 times. Calling Back from the Caller List With t[...]

43 Chapter 2 Basic Operation Editing the Caller ’ s Phone Number The unit can edit a phone number into one of 4 patterns. Make sure that the base unit/cordless handset is in the standby mode. 2 Press or to find the desired caller. 3 Press (EDIT) to select a pattern. Each time you press (EDIT) , the number is rearranged into one of 4 different pat[...]

44 If there is no name information for the caller, “ Enter name ” will be displayed. a) If a name is not required, press (ENTER) . b) If a name is required, enter the name (p. 37), and press (ENTER) . • A beep sounds. • To store other items, repeat from step 2. • To return to the standby mode, press (EXIT) . Using the Caller List Storing [...]

45 Chapter 2 Basic Operation Erasing Caller List Information After checking the Caller List, the base unit and cordless handsets can erase some or all of their entries. Make sure that the base unit/cordless handset is in the standby mode. T o erase a specific caller from the Caller List T o erase all entries in the Caller List 1 Press or to enter t[...]

46 Special Features How to Use the P AUSE Button (For Analog PBX Line/Long Distance Service Users) We recommend you press (PAUSE) if a pause is required for dialing with a PBX or to access a long distance service. Ex. Line access number (9) (PBX) (9) ➡ (PAUSE) ➡ • Pressing (PAUSE) once creates a 3.5 second pause. This prevents misdialing when[...]

47 Chapter 3 Advanced Operation Setting the Key Lock You can lock all the buttons and the navigator key of the cordless handset. Only incoming calls are accepted until the key lock is canceled. Make sure that the cordless handset is in the standby mode. Press and hold (FUNCTION) until a short beep sounds. • In this mode emergency calls cannot be [...]

48 Other Programmable Settings Setting the Auto T alk Feature The Auto Talk feature allows you to answer a call by lifting the cordless handset off the charger without pressing (TALK) . To view caller’s information on the display after lifting the handset, turn this feature OFF. Your phone comes from the factory set to ON. Make sure that the cord[...]

49 Chapter 3 Advanced Operation Calling Line Selection The base unit and cordless handsets will automatically select a free line when you make a call. You can change the calling line selection of the base unit and handsets. Programming must be carried out separately for the base unit and cordless handset(s). Make sure that the base unit/cordless ha[...]

Setting Call Restriction Numbers You can prevent selected phone numbers from being dialed by the base unit and cordless handsets. Phone numbers with the restricted leading digits cannot be dialed out. You can assign up to 4 call restriction numbers (up to 11 digits each) to the base unit and handsets. If you try to dial the restricted numbers, busy[...]

51 Chapter 3 Advanced Operation T o cancel the restricted handset(s) and/or base unit Repeat steps 1 to 4 on page 50, and press to select “ Ext.# ”. Erase the base unit and/or handset number(s) by pressing the dialing button(s) ( (0) , (1) to (8) ), and press (ENTER) . T o cancel the restriction Repeat steps 1 to 3 on page 50. Select the restri[...]

52 Other Programmable Settings 1 Press (FUNCTION) . 2 Press or until the arrow points to “ Registration ”, and press H . 3 While “ Set PIN ” is at the arrow, press H . 4 Enter a 4-digit PIN, and press (ENTER) . • If you enter a wrong number, press (CLEAR) , and enter the PIN again. 5 Enter the PIN again, and press (ENTER) . • A beep sou[...]

53 Chapter 3 Advanced Operation 1 Base unit: Press (FUNCTION) . 2 Press or until the arrow points to “ Registration ”, and press H . 3 Press or until the arrow points to “ HS registration ”, and press H . 4 Cordless handset: Press (FUNCTION) . 5 Press or until the arrow points to “ Registration ”, and press H . 6 While “ HS registrati[...]

54 Other Programmable Settings Cordless handset 1 Press (FUNCTION) . 2 Press or until the arrow points to “ Registration ”, and press H . 3 Press or until the arrow points to “ Deregistration ”, and press H . • To stop, press I . 4 Press (CLEAR) . • A beep sounds and “ Clear ” is displayed. • To return to the standby mode, press ([...]

55 Chapter 3 Advanced Operation 4 Select “ B ” or “ A ” by pressing or for each line. To move to the other line, press H or I . 5 Press (ENTER) . • A beep sounds. • To return to the standby mode, press (EXIT) . Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise, the line ind[...]

56 V oice Mail System Mailbox 1[...]

57 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Setting the Mailbox Password Assign a 4-digit password (0000-9999) to each mailbox to prevent unauthorized persons from accessing mailboxes and listening to the messages remotely from a touch tone phone. The factory preset of the general delivery mailbox is “ 0000 ” . [...]

58 Automated Attendant System How Automated Attendant System W orks The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. The automated attendant answers incoming calls and then routes the callers to the base unit or the desired cordless handset. The base unit plays the[...]

59 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Select greeting :Prerecord ∨∧ H =Set Setting the Automated Attendant System The Automated Attendant System can be set to either line. You can record up to 5 greeting messages of up to 2 minutes each. The same greeting message can be used on either line. The same messag[...]

60 Automated Attendant System Select greeting :Greeting1(none) ∨∧ H =Set T o turn on the Automated Attendant System and record a greeting message If the line ’ s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off. Greeting1 record H =Start 1 Press the line ’ s (ANSWER!ON) button. • The ANSWER ON indicator lights. • [...]

[...]

62 Automated Attendant System 1 While the handset is in the standby mode, press . • If the direct handset access mode is OFF (p. 57), enter the mailbox password and press (#) . • If you have new messages, listen to all of them. 2 Press (3) . • After the current message is played, “ To change, press 1. To accept, press 2 ” is heard. 3 Pres[...]

63 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Call T ransfer Status When a caller specifies an extension by pressing the extension number ( (1) to (8) ) followed by (#) , the call is connected to that extension, and the extension can take the call. If the extension user is on another call or does not answer, a list of[...]

64 Automated Attendant System “Sorry, this line is busy” “ Calling the operator. Please wait a moment ” The Incomplete Call Handling Menu is announced up to 3 times; “ To leave a message, press 1. To call another extension, press 2.” Call Operator Status When a caller specifies the operator by pressing (0) and (#) , the call is connecte[...]

65 Answering System Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Number of rings :Toll saver ∨∧ H =Set Setting the Answering System The Answering System allows the unit to answer calls with a greeting message. Callers can leave a message in the general delivery mailbox. You can assign this system to either line. Sel[...]

66 Answering System 1 Press the line ’ s (ANSWER!ON) button. • The ANSWER ON indicator lights. • The current setting is displayed. 2 P ress H within 10 seconds. 3 While “ Auto answering ” is at the arrow, p ress H . 4 Select the number of rings, “ 2 ” to “ 7 ” or “ Toll saver ” * (p. 65), by pressing or and press H . 5 Select [...]

67 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System T o select/change the recorded message If the line ’ s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off. 1. Press the line ’ s (ANSWER!ON) button, and press H within 10 seconds. 2. While “ Auto answering ” is at the arrow, press H . 3. Select[...]

68 Listening to Messages with the Base Unit If the (VOICE MAIL) button flashes, new messages have been received in the general delivery mailbox. The base unit user (operator) will be responsible for handling the following aspects of the general delivery mailbox: — checking the mailbox for messages and transferring them to the appropriate mailboxe[...]

69 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System For Caller ID service users (p. 40) During playback, the display shows the name and/or number of the caller whose message is being played. To call back the displayed number: During playback, lift the handset or press (DIGITAL!SP-PHONE) . • You can press a line button ins[...]

70 Listening to Messages with the Base Unit Erasing a Message The base unit display shows the remaining recording time if it is less than 10 minutes or the number of messages which can still be recorded is less than 10. If the time or number is 0, “ Message full ” will flash on the display. New messages cannot be recorded. Erase unnecessary mes[...]

71 Listening to Messages with the Cordless Handset Chapter 4 V oice Mail System/Automated Attendant System/ Answering System You can access your handset mailbox and listen to the messages, transfer the messages to other mailboxes or erase unnecessary messages. You can also access the general delivery mailbox from your handset. If “” flashes and[...]

72 Listening to Messages with the Cordless Handset During playback For Caller ID service users (p. 40) During playback, the display shows the name and/or number of the caller whose message is being played. To call back the displayed number: During playback, press (TALK) . • You can press a line button instead of pressing (TALK) . • The unit sto[...]

73 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Erasing a Message We recommend you erase unnecessary messages after each playback. While the message you want to erase is being played or before the start of the next message, press (3) or (CLEAR) . • A beep sounds and “ Message erased ” is heard. • The unit will p[...]

74 Delivering Y our Own Message Base Unit Handset The base unit user or cordless handset users can send an identical message of up to 3 minutes, to several mailboxes in a single operation. With the base unit 1 While the base unit is in the standby mode, press . • If you have new messages, listen to all of them. 2 Press (2) . 3 Enter the destinati[...]

75 Other V oice Mail System Features Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Recording Mode Messages are recorded in a “ High quality sound mode ” . To lengthen the available recording time, the base unit user can select “ Long recording mode ” which doubles the total recording time to 100 minutes. Your pho[...]

76 Other V oice Mail System Features Checking the Remaining Recording T ime and Number of Messages If the remaining recording time is less than 10 minutes or the number of messages which can still be recorded is less than 10, the base unit will display the time or number while in the standby mode. • If the remaining time is less than 1 minute, it[...]

77 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Message Menu Mode After each message is played, the Message Menu is announced and displayed on the base unit and cordless handset as a guide (p. 68, 71). With a touch tone phone from a remote location, this menu is also announced (p. 79). To delete this menu, turn the feat[...]

78 Other V oice Mail System Features Erasing All Messages in Mailboxes The base unit user can erase all incoming messages in any mailbox. Greeting messages can also be erased at the same time if required. Inform the mailbox owners before erasing and check that there are no new messages in the mailboxes. Make sure that the base unit is in the standb[...]

79 Remote Operation from a T ouch T one Phone Chapter 4 V oice Mail System/Automated Attendant System/ Answering System You can access the Voice Mail System from any touch tone phone if the Automated Attendant System or the Answering System is on for either line. You can listen to recorded messages in your mailbox and the general delivery mailbox, [...]

80 Remote Operation from a T ouch T one Phone During message playback During playback or before the start of the next message; To repeat the message, press (1) . To play the next message, press (2) . To erase the message, press (3) . T o transfer a message After listening to a message, you can transfer it to other mailboxes. 1. During playback or b[...]

81 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Interrupting remote operation If a user is accessing a mailbox from a remote location, and you mistakenly answer the call; 1. Press . 2. If you are using the base unit, place the handset or press (DIGITAL!SP-PHONE) . If you are using the cordless handset, press (TALK) . Th[...]

82 Pager Call Base Unit Handset This feature allows the unit to alert your pager when your mailbox has received an incoming message from an outside caller. (When a message has been transferred or delivered from another user, the unit will not alert your pager.) You can retrieve the message from a touch tone telephone (p. 79). If you subscribe to a [...]

83 Chapter 4 V oice Mail System/Automated Attendant System/ Answering System Storing the Pager Display Number After storing one of the unit ’ s phone numbers, you can check that pager number is stored correctly. This phone number will be displayed on your pager if the message is received from an area which does not provide a caller ID service or [...]

84 Pager Call T o erase the pager number 1. Press (FUNCTION) , and press or until the arrow points to “ Pager setting ” , and press H . 2. While “ Pager number ” is at the arrow, press H . 3. Press (CLEAR) . 4. Press (ENTER) . • The pager call mode will automatically return to OFF (see below). Setting the Unit to Call a Pager T o erase th[...]

85 Using the Handset Belt Clip You can hang the cordless handset on your belt or pocket using the belt clip. T o attach the belt clip T o remove the belt clip 3 cm (1 3 16 ˝ ) W all T emplate To Power Outlet Screws 3 cm (1 3 16 ˝ ) W all Mounting for the Charger The charger can be wall mounted. Install screws using the wall template on the right.[...]

86 Using an Optional Headset Base Unit Handset Plugging an optional headset into the base unit or cordless handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 3. With the Base Unit Connecting the headset to the base unit Connect the headset to the he[...]

87 Chapter 5 Useful Information To switch to the speakerphone while using the headset: “ ENTER=SP-phone ” is displayed. Press (ENTER) . To return to the headset, press (ENTER) again. • Each time you press (ENTER) , the call will switch to the headset or speakerphone. While in the speakerphone mode, “ ENTER=Headset ” is displayed. • Duri[...]

88 Using an Optional Headset[...]

89 Clearing Settings Base Unit Handset Chapter 5 Useful Information Function Factory preset Direct HS. Access ON Call monitoring ON Message menu ON Recording mode High quality Auto message delete OFF Pager number Clear Pager on/off OFF Pager display No. Clear PIN for registration Clear Auto Attendant System OFF Answering System OFF Line 1 & 2 g[...]

1 Remove the cover by sliding while pressing the arrow. 2 Replace the battery, and close the cover. 3 Be sure to charge the new battery for about 8 hours in order to display the battery strength prompt correctly (p. 17). 90 Handset Battery Replacement If “ Recharge ” is displayed and/or “” flashes after being fully charged, replace the batt[...]

91 RESET Button Chapter 5 Useful Information If the unit does not work, press (RESET) on the bottom of the base unit with a pointed object, such as a pen. • After pressing (RESET) , the adjusted date/time will be erased. Readjust the date/time (p. 20). RESET R ES ET RESET Button Adding Another Phone If the backup battery has been discharged durin[...]

92 Cause & Remedy The cordless handset has lost communication with the base unit. Walk closer to the base unit, and try again. The handset battery needs to be charged. Recharge the battery by placing it on the charger. If more than one handset or the base unit and a handset are in use: – you may not be able to program certain function items, [...]

93 Chapter 5 Useful Information Display message Message full (base unit only) Call restriction Please set pager number Incorrect PIN. Try again. No registered handset (base unit only) Not available. Please deregister HS (cordless handset only) Error!! (cordless handset only) Please enter another password Invalid. Please register to the base unit (c[...]

94 Error Messages V oice message “Sorry, there is no space for recording” “Incorrect entry” “This is your mailbox” “Sorry, this mailbox is in use” “Sorry, this number is not assigned” Cause & Remedy The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (p. 70, 73,[...]

95 Chapter 5 Useful Information Before Requesting Help With the base unit Problem The unit does not work. The unit does not ring. The line indicators do not work properly. You cannot dial. You cannot program function items, such as the dialing mode. You cannot make a call even if there is a free line. You cannot page a cordless handset. You cannot [...]

96 Before Requesting Help Problem While programming or searching, the unit starts to ring and stops the program/search. The caller ’ s information is not displayed. The display goes to the standby mode while viewing the Caller List or directory. When a second call is received on the same line, the unit does not display the new caller ’ s inform[...]

97 Chapter 5 Useful Information With the cordless handset Problem The unit does not work. “ No link to base. Walk closer to base & try again ” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The unit does not ring. You cannot dial. The display is blank. You cannot program fu[...]

98 Before Requesting Help Problem You cannot make a call even if there is a free line. You cannot page another cordless handset or the base unit. You cannot store a name and phone number in the directory. While programming or searching, the unit starts to ring and stops the program/search. The caller ’ s information is not displayed. The display [...]

99 Chapter 5 Useful Information Remedy • If another call is received on the same line while; – the Automated Attendant System or Answering System is responding to a call, or – a call is placed on hold, the caller information will not be displayed. • The line mode selection is incorrect. See page 55. • If the last number dialed was more th[...]

100 Before Requesting Help V oice Mail System/Automated Attendant System/ Answering System Problem The Automated Attendant System or Answering System is on, but incoming messages are not recorded. “ Message full ” flashes on the base unit display, and no new messages are recorded. You cannot access your mailbox by pressing . You cannot access a[...]

101 Chapter 5 Useful Information Problem During playback, incoming call tones are heard. The display does not show the name and/or number of the caller whose message is being played. The unit does not alert your pager. Remedy • To answer the call, press the called line button. To resume playback, press after hanging up. • If the caller is not s[...]

102 Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aer[...]

103 Chapter 5 Useful Information CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ie[...]

104 FCC and Other Information If requested by the telephone company, inform them as follows: FCC Registration No. . ............................................(found on the bottom of the unit) Ringer Equivalence ............................................................................................0.2B The particular telephone lines to which [...]

105 Chapter 5 Useful Information Privacy of communications may not be ensured when using this phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user ’ s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B d[...]

106 Index A Access to General Delivery Mailbox ...............................................56, 57, 79 Access to personal mailbox ...56, 57, 79 Accessories ..........................................3 Answering calls ..................................30 Auto answering mode ........................65 Auto talk ......................................[...]

107 Chapter 5 Useful Information K Key lock ..............................................47 L Line mode ..........................................55 Line selection .....................................49 Listening to voice mail messages ...............................................68, 71, 73 Location of buttons .....................8, 9, 10 LR, [...]

For product service • Call 1-800-211-PANA(7262) for the location of an authorized servicenter. • Panasonic ’ s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you ship the product • Carefully pack your unit, preferably in the original carton. • Attach a letter, detail[...]