Panasonic KX-TG2388 manual

This unit is comp atible with Caller ID. T o use this feature, you must subscribe to the appropriate service of fered by your service provider . Please read these Operating Instruct ions before using the unit and save for future reference. For assistance, visit ou r website: http://www .p anasonic.com for customers in the U.S.A. or Puerto Rico. Cha[...]

T able of Contents 2 For assistance, please visit http://www.panasonic.com/consumersupport Introduction Accessory informat ion . . . . . . . . . . . . . . 4 Important safety inst ructions . . . . . . . . . 5 For best performance . . . . . . . . . . . . . . . 7 Preparation Connections . . . . . . . . . . . . . . . . . . . . . . 8 Battery installatio[...]

T able of Contents For assistance, please visit http://www.panasonic.com/consumersupport 3 Answering System Features Answering system . . . . . . . . . . . . . . . . 46 Recording your greeting message . . . . 46 Erasing your gre eting message . . . 47 Pre-recorded greeting message . . . 47 Turning the answering system on/off . . 47 Using the base u[...]

Introduction 4 For assistance, please visit http://www.panasonic.com/consumersupport Thank you fo r purchasing a Panas onic cordless telephone . We recommend keeping a record of the following information for future re ference. Att ach your purchase receipt here. Accessory information Included acces sories L T o o rder replacement a ccessories, call[...]

Introduction For assistance, please visit http://www.panasonic.com/consumersupport 5 Import ant safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read and understand all instructions. 2. Follow all warnings and instru ctions marked on th[...]

Introduction 6 For assistance, please visit http://www.panasonic.com/consumersupport L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery T o reduce the risk of fire or inju ry to persons, read and follow these instru[...]

Introduction For assistance, please visit http://www.panasonic.com/consumersupport 7 For best perfor mance Base unit location/ noise The base unit and handset use radio waves to communicate with each other . For maximum distance and noise-free operation, we recommend the follo wing: L Placing the product away from electrical appliances such as a TV[...]

Preparation 8 For assistance, please visit http://www.panasonic.com/consumersupport Connections Note: L Base unit: Use only th e included Panasonic AC adaptor PQL V1. L Charger unit: Use only the included Panasonic AC adap tor KX-TCA1. L The AC adaptors must remain connected at a ll times. (It is normal for the adaptors to feel warm durin g use.) L[...]

Preparation For assistance, please visit http://www.panasonic.com/consumersupport 9 If you subscribe to a DSL service L Please attach a noise filter (contact your DSL provider) to the teleph one line between the base unit and the telephone line jack in the event of the fo llowing: – Noise is heard during conversations. – Caller ID feat ures (pa[...]

Preparation 10 For assistance, please visit http://www.panasonic.com/consumersupport Battery strength Y ou can confirm the battery strength on the handset display . Recharging the battery Recharge the battery when: –“ Recharge battery ” is displayed or 7 flashes on the handse t display . – the handset beeps intermittently wh ile it is in us[...]

Preparation For assistance, please visit http://www.panasonic.com/consumersupport 11 Battery replacement If battery performance diminishes, make sure you have cleane d the charge contacts and fully charged the battery . The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged th[...]

Preparation 12 For assistance, please visit http://www.panasonic.com/consumersupport Controls and displays Controls Base unit A Display B { ANSWER ON } ANSWER ON indicato r C { STOP } D NEW MESSAGE indicator E { MESSAGE/SLOW T ALK } F { SKIP } G { REPEA T } H { ERASE } I { GREETING CHECK } J { GREETING REC } (Recording) K { MEMO } L Hook M Speaker [...]

Preparation For assistance, please visit http://www.panasonic.com/consumersupport 13 Handset A Speaker B Display C Headset jack D {C} (T ALK) E {s} (SP-PHONE) F {*} (TONE) G { HOLD/INTERCOM } H Ringer/Message Alert ind icator I Antenna J Bone conductio n earpiece K Soft keys L { OFF } M { MENU } N Navigator key ( {V} , {^} ) O { REDIAL } P { FLASH/[...]

Preparation 14 For assistance, please visit http://www.panasonic.com/consumersupport Display Base unit display items Soft keys The handset features 2 soft keys. By pressing a soft key , you can select the function displayed directly above it. L The functions displayed will vary depending on how you are us ing the unit. L When a function does no t a[...]

Preparation For assistance, please visit http://www.panasonic.com/consumersupport 15 L The display changes to the selected language. L Y ou can also select a language by pressing {V} or {^} . 5 Press { Save } or { Salvar } , then press { OFF } . Note: L If you select a l anguage you cannot read, press { MENU } { 0 } { 8 } { 1 } { Save } to change t[...]

Making/Answering Calls 16 For assistance, please visit http://www.panasonic.com/consumersupport Making calls Using the handset 1 Lift the handset and press {C} . L “ Talk ” is displayed. 2 Dial the phone n umber. 3 When finished talking, press { OFF } or place the handset on the base unit or charger. T o u se the speaker phone 1 Lift the handse[...]

Making/Answering Calls For assistance, please visit http://www.panasonic.com/consumersupport 17 P AUSE button (for PBX/long distance service users) Using the hand set A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a [...]

Making/Answering Calls 18 For assistance, please visit http://www.panasonic.com/consumersupport T o put a call on ho ld 1 Press { HOLD/INTERCOM } during a conversation. L “ Line on hold. ” is displayed. 2 Press { HOLD/INTERCOM } again. L “ Hold ” is displayed. L Y ou can search the caller list or phonebook while a call is on hold. T o exit [...]

Making/Answering Calls For assistance, please visit http://www.panasonic.com/consumersupport 19 T o adjus t the speaker volume during a conversation T o increase volume, press VOLUME { > } . T o decrease volume, press VOLUME { < } . L There are 8 volume levels . If you try to increase/decrease volume when it is at the max imum/mini mum lev el[...]

Making/Answering Calls 20 For assistance, please visit http://www.panasonic.com/consumersupport Answering calls When a call is received, the unit ring s, “ Incoming call ” is displayed, and the Ringer/Message Alert indica tor on the handset and “ BC ” on the base unit flash rapidly . If you subscribe to Caller ID, see page 27. Using the han[...]

Making/Answering Calls For assistance, please visit http://www.panasonic.com/consumersupport 21 L The SP-PHONE indicator flashes. L T o release the mute, press { MUTE } again. FLASH button Using the handset or base unit Pressing { FLASH/CALL W AIT } allows you to use special features of your host PBX such as transferring an extension call, or acces[...]

Phonebook 22 For assistance, please visit http://www.panasonic.com/consumersupport Using the phonebook The handset phonebook all ows you to make calls without havin g to dial manually . Y ou can add 50 names and phone numbers to its phonebook and search for phonebook entries by name. Adding items to the phonebook using the handset 1 Press { Phone b[...]

Phonebook For assistance, please visit http://www.panasonic.com/consumersupport 23 T o correct a mistake Use { < } to erase the incorrect character . Each time you press { < } , a character is erased. Re-enter the correct character . Note: L Press and hold { < } to erase all characters or numbers. Calling someone in the phonebook Phonebook[...]

Phonebook 24 For assistance, please visit http://www.panasonic.com/consumersupport L “ 2=volume ” will not be displayed when the Name Announcement is turned off. L If the Name Announcement is turned off (page 44), the handset will not announce the name or phone numb er displayed on the handset. Chain dial feature using the handset This feat ure[...]

One-T ouch Dialer For assistance, please visit http://www.panasonic.com/consumersupport 25 S toring an item in the phonebook to the one- touch dialer using the handset Caller names and phon e numbers that are in the phonebook can be assigned to th e dialing bu ttons ( { 0 } to { 9 } ) for easy dialing. 1 Press { Phone bo ok } (right soft key). L ?[...]

One-T ouch Dialer 26 For assistance, please visit http://www.panasonic.com/consumersupport displayed items audibly before making calls. L If the item does not ha ve a name, or if the name does not include letters, numbers, or the & (“Ampe rsand”) symbol, the phone number is announced inste ad. L The announcement is heard at the speaker volu[...]

Caller ID Service For assistance, please visit http://www.panasonic.com/consumersupport 27 Using Caller ID service This unit is Caller ID compatible. T o use Caller ID features, you must subscribe to your telephone company’s Caller ID service. How Caller ID informatio n is displayed and announced When a call comes in, the unit will ring and Calle[...]

Caller ID Service 28 For assistance, please visit http://www.panasonic.com/consumersupport not be announced. The announce ment is heard at ri nger volume (page 39). L If this feature is turned off, caller names will not be announced (see page 41). L When you receive a call while on the phone, the 2nd caller ’s name will not be announced even if y[...]

Caller ID Service For assistance, please visit http://www.panasonic.com/consumersupport 29 2 To search from th e most recent call, press {V} . To search from the oldest call, press {^} . L The caller ’s name, number and the time and date of the call are displayed. Name and phone number are alternately displayed as shown. 3 Press { OFF } . Note: L[...]

Caller ID Service 30 For assistance, please visit http://www.panasonic.com/consumersupport Calling Back using the handset 1 Press { Rcvd calls } , {V} , or {^} . 2 Scroll to the desired caller by pressing {V} or {^} . 3 Press {C} , or {s} . L The phone number is dialed. Note: L In some cases, you may have to edit the number before dialing. (For exa[...]

Caller ID Service For assistance, please visit http://www.panasonic.com/consumersupport 31 again, turn it on and reprogram the area codes you want to edit once again. Storing caller info rmation into the phonebook using the handset Items in the caller list ca n be stored into th e phonebook. 1 Press { Rcvd calls } , {V} , or {^} . 2 Press {V} or {^[...]

Locator/Intercom 32 For assistance, please visit http://www.panasonic.com/consumersupport Locator/Intercom Intercom calls can be made betwe en the handset and the base unit. Making intercom calls Using the hand set 1 Press { HOLD/INTERCOM } . L The base unit will ring for 1 minute . L T o stop paging, press { OFF } . 2 When the paged party answers,[...]

Locator/Intercom For assistance, please visit http://www.panasonic.com/consumersupport 33 T ransferring a call Y ou can transfer an outside call to the base unit or the handset. From the handset to the base unit 1 Handset: (1) During a call, press { HOLD/ INTERCOM } . L The call is put o n hold. (2) Press { Base } . (3) Wait for the paged party to [...]

Locator/Intercom 34 For assistance, please visit http://www.panasonic.com/consumersupport – for the handset, press {C} or {s} to return to the outside call. – for the base unit, pre ss { SP-PHONE } to return to the outside call. Conference calls While you are talking with an outside caller , the base unit user or the handset user can join the c[...]

Programmable Settings For assistance, please visit http://www.panasonic.com/consumersupport 35 Guide to handset programming For your reference, a chart of all progra mmable functions is printed below. Det ails for each item can be found on the corresponding pages. T o program, press { MENU } , press {V} or {^} to scroll through the menu, and press [...]

Programmable Settings 36 For assistance, please visit http://www.panasonic.com/consumersupport Programming via direct commands Y ou can also program features using “direc t commands”—special co des that take you directly to the feature you wi sh to program and allow you to select the desired setting. There is no need to scroll through the uni[...]

Programmable Settings For assistance, please visit http://www.panasonic.com/consumersupport 37 Direct commands chart Important: L The default settings are i ndicated by * . Feature Feature code Setting code Page Ringer volume { 1 } { 1 }{ 0 } : Off { 1 } : Low { 2 } : Medium { 3 } : High* 39 Ringer tone (for handset) { 1 } { 2 }{ 1 } – { 3 } :T o[...]

Programmable Settings 38 For assistance, please visit http://www.panasonic.com/consumersupport Remote code { 0 } { 6 } { 3 } Go to S tep 5 on page 54. (Default=1 1) 54 Recording mode { 0 } { 6 } { 4 }{ 1 } : S tandard recording* { 2 } : Enhanced recording 55 Change language { 0 } { 8 }{ 1 } : English* { 2 } : S p anish 14 Message alert { 0 } {#} { [...]

Programmable Settings For assistance, please visit http://www.panasonic.com/consumersupport 39 Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing {V} or {^} , then press { Select } . 3 Press { Select } at “ Ringer volume ”. 4 Select the desired vo[...]

Programmable Settings 40 For assistance, please visit http://www.panasonic.com/consumersupport – another person answers the call using another phone connected on the same line. 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing {V} or {^} , then press { Select } . 3 Scroll to “ Ringer tone ”by pressing {V} or {^} , then press {[...]

Programmable Settings For assistance, please visit http://www.panasonic.com/consumersupport 41 3 Scroll to “ Set base unit ” by pressing {V} or {^} , then press { Select } . 4 Scroll to “ Incoming call. ” by pressing {V} or {^} , then press { Select } . 5 Select “ On ”, “ Off ” or “ 2 ” by pressing {V} or {^} . 6 Press { Save } [...]

Programmable Settings 42 For assistance, please visit http://www.panasonic.com/consumersupport 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press { Select } . 3 Scroll to “ Set base unit ” by pressing {V} or {^} , then press { Select } . 4 Scroll to “ Talk Caller ID ” by pressing {V} or {^} , then press { Select } . 5 S[...]

Programmable Settings For assistance, please visit http://www.panasonic.com/consumersupport 43 4 Select “ Off ” or “ On ” by pressing {V} or {^} . 5 Press { Save } , then press { OFF } . Auto t alk When this fe ature is turned on , you can answer a call by l ifting the handset off the base unit or charger without pressing {C} or {s} . 1 Pre[...]

Programmable Settings 44 For assistance, please visit http://www.panasonic.com/consumersupport Accessibility T alking Keyp ad T alking Ke ypad is a feature that announces phone n umbers that you dial, allowing you to confirm dialed numb ers audibly before making calls. Y ou can turn this feature on or o ff for the handset and base unit separately .[...]

Programmable Settings For assistance, please visit http://www.panasonic.com/consumersupport 45 2 Scroll to “ Accessibility ” by pressing {V} or {^} , then press { Select } . 3 Scroll to “ Hearing Aid Mode ” by pressing {V} or {^} , then press { Select } . 4 Select “ Telecoil ” or “ Off ” by pressing {V} or {^} . 5 Press { Save } , t[...]

Answering System Features 46 For assistance, please visit http://www.panasonic.com/consumersupport Answering system The unit contains an answering system which can answer and record calls for you when you are unava ilable to answer the phone. For details about memory capacity , see page 52. Important: L Only 1 person can access the answerin g syste[...]

Answering System Features For assistance, please visit http://www.panasonic.com/consumersupport 47 4 To stop recording, press { GREETING REC } or { STOP } . L T o change the greeting, start again from step 1. Note: L Y ou can use the enhanced recording mode for clearer sound, if necessary (p. 55). L If “ ” is displayed, 6 beeps sound and “ Y [...]

Answering System Features 48 For assistance, please visit http://www.panasonic.com/consumersupport 4 Press { OFF } . L T o turn the Answering System off, press { 0 } in step 3. “ Answer off ” is heard. Screening your calls While a caller is leaving a message, you can listen to the call through th e base unit’s speaker . T o adjust the speake [...]

Answering System Features For assistance, please visit http://www.panasonic.com/consumersupport 49 Note: L The display shows the message number during playback. L During playback, the unit will annou nce the day an d time that each message was recorded. (V oice tim e/day st amp) L At the end of the last message, the unit announces “ End of final [...]

Answering System Features 50 For assistance, please visit http://www.panasonic.com/consumersupport If “ New message ” is displayed on the handset, new messages have been recorded. L If the Message Aler t is turned on (page 55), the Ringer/Message Alert indicator on the handset will fla sh slowly when new messages have been recorded and the hand[...]

Answering System Features For assistance, please visit http://www.panasonic.com/consumersupport 51 Answering system co mmands Y ou can also operate the answering system by pressing dial keys. T o use the fol lowing commands, press { MENU } , then select “ Message play ”. *1 If pressed within the first 5 seconds of a message, the previous messag[...]

Answering System Features 52 For assistance, please visit http://www.panasonic.com/consumersupport Memory cap acity The total recording capacity (including your greeting message, calle r messages and memo) is about 16 minutes (about 8 minutes in “Enhanced recording mode”, see page 55). A maximum of 64 messages (including a greeting messa ge and[...]

Answering System Features For assistance, please visit http://www.panasonic.com/consumersupport 53 V oice guidan ce During remote operatio n, the unit’s voice guidance will prompt you to press { 1 } to perform a specific operation, or press { 2 } to listen to more available ope rations. Operations are presented by voice guidance in the foll owing[...]

Answering System Features 54 For assistance, please visit http://www.panasonic.com/consumersupport Skipping the greeting mes sage to leave a message Y ou can leave a message just as any outside caller can. Call your phone number , then press {*} to skip the greeting message and record your message after the beep. Answering system settings Remote co[...]

Answering System Features For assistance, please visit http://www.panasonic.com/consumersupport 55 4 Press { Select } at “ Number of rings ”. 5 Select the number of rings by pressing {V} or {^} . L Y ou can also select the number of rings by pressing { 0 } (T oll saver*), or { 2 } to { 7 } . 6 Press { Save } , then press { OFF } . Recording mod[...]

Useful Information 56 For assistance, please visit http://www.panasonic.com/consumersupport W all mounting The base unit can be mounted on a wall phon e plate. 1 Push the hook and turn it upward. Turn the hook until a click is heard. 2 Press the tabs in the di rection of the arrows ( 1 ), then remove the wa ll mounting adaptor ( 2 ). 3 Connect the [...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 57 4 Connect the telephone line cord. Mount the uni t, then slide it down. L Raise the antenna. 5 To charge the handset battery: Rest the handset on the charge cont acts ( 1 ), then push the top of the handset so the hook snap s into the slot at the top of the [...]

Useful Information 58 For assistance, please visit http://www.panasonic.com/consumersupport Charger unit The charger can be wall mounted, as shown bel ow . 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the wall template (see below). 3 Mount the charger ( 1 ). 4 Slide it down ( 2 ) and to the right ( 3 ) until it is[...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 59 Shoulder Rest Att achment Use the shoulder rest attachment if you need to keep your hands free during a phone conversation. If you use the shoulder rest attachment, you will need to use the charger unit for charging the battery . T o atta ch the shoulder re [...]

Useful Information 60 For assistance, please visit http://www.panasonic.com/consumersupport If the Following Appear on Y our Display ... The following will be displayed when th e unit needs your attention. Display message Cause & Remedy Recharge battery L The battery needs to be charged. Recharge the battery (page 10). Charge for 6h L The batte[...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 61 T roubleshooting If the handset display shows erro r messages, see “If the Following Appear on Y our Display ...” (p. 60) for the Cause & Remedy . Problem Cause & Remedy “ No link to base. Move closer to base, try again. ” is displayed and an[...]

Useful Information 62 For assistance, please visit http://www.panasonic.com/consumersupport You cannot make an intercom/outside call. L Y our handset is in remote operation mode (page 49). Exit by pressing { OFF } . L The handset you called is too far from the base unit. L If the handset or base un it is in use, you may not be able to make a call. [...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 63 The handset can not automatically edit the caller list/incoming phon e numbers. L The Caller ID number auto edit feature is turned off. T urn it on (page 42) and try again. L Y ou need to press {C} or {s} after editing the numb er . The handset display exits[...]

Useful Information 64 For assistance, please visit http://www.panasonic.com/consumersupport When Name Announcement is turned on, the handset does not announce names properly. L If the name has more than 10 syllables, it will n ot be announced correctly . Maximum syllables that can be announced is 10. One digit of the nu mber is counted as one sylla[...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 65 Answering System Problem Cause & Re medy The Answering System is on, but incoming messages are not recorded. L The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minute s” (page 54). L Memory is full. Erase[...]

Useful Information 66 For assistance, please visit http://www.panasonic.com/consumersupport General Problem Cause & Remedy The unit does not work. L Check the settings (p age 8). L Check whether the dialing mode setting is correct (page 15). L Fully charge the battery (page 9). L Clean the charge contacts and charge again (page 10). L Check bat[...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 67 FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.[...]

Useful Information 68 For assistance, please visit http://www.panasonic.com/consumersupport When you hold the phone to your ear , noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy . If noise occurs, turn the Hearing Aid mode to T elecoil. If noise is still heard, use an[...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 69 FCC RF Exposure W arning: The product complies with FCC radiation exposure limits set forth for an uncontrolled environment. T o comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more betw[...]

Useful Information 70 For assistance, please visit http://www.panasonic.com/consumersupport S pecifications Base unit Operating environ ment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 2.4 GHz – 2.48 GHz Dimensions: Approx. height 85 mm x width 175 mm x depth 200 mm (3 11 / 32 " x 6 7 / 8 " x 7 7 / 8 ") Mass (Weight): Approx.[...]

✄ Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 71 W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, A ve. 65 de Infantería, Km. 9.5, Carolina[...]

Useful Information 72 For assistance, please visit http://www.panasonic.com/consumersupport Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited W arranty ALSO DOES NOT COVER damages which occurred in s[...]

Useful Information For assistance, please visit http://www.panasonic.com/consumersupport 73 Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http:/[...]

Index 74 For assistance, please visit http://www.panasonic.com/consumersupport Index A Accessories: 4 Answering calls, base unit: 20 Answering calls, handset: 20 Answering system: 46 Auto talk: 20, 43 B Backlit display: 14 Backlit handset keypad: 14 Battery Charge: 9 Installation: 9 Performance: 10 Replacement: 1 1 S trength: 10 Belt clip: 58 Bone [...]

Index For assistance, please visit http://www.panasonic.com/consumersupport 75 Noise: 7 Number of ri ngs: 54 O One-T ouch Dialer Dialing: 25 Erasing: 26 S toring: 25 P P AUSE: 17 Pause: 17 Phonebook Adding: 22 Calling: 23 Erasing: 24 Names: 22 Power failure: 8, 15 Pre-dial: 16 Pulse service: 21 R Recording mode: 55 Recording time: 54 Redial: 17, 19[...]

If you need assistance with setup or opera tion; 1 Visit our website: http://www.pana sonic.com/consumersupport 2 Contact us via the web at: http ://www.panasonic.co m/contactinfo 3 Call us at: 1-800-211-PANA (7262) TTY users (hearing or speech impaired users) can ca ll 1-877-833-8855. When you ship the product; L Carefully pack your unit, preferab[...]