Panasonic KX-TG3811BX manual

Thank you for purchasing a P anasonic product. Please read thes e operating instructions before using the un it and save them for future reference. This unit is compatible with Caller ID. Y ou must subs cribe to the appropriate service offered by your service provider/telephone company . Befo re initial u se, see “G etting S tarted” on page 9. [...]

T able of Contents 2 Introduction Model com position . . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . . . . 5 Import ant Informa tion For your safety . . . . . . . . . . . . . . . . . . . . . . . 6 Important sa fety instructio ns . . . . . . . . . . . . 7 For best performa nce . . . . . . . . . . . . . . .[...]

Introduction 3 Model composition ■ KX- TG371 1 serie s ■ KX-TG3 721 se ries L Model shown is KX-T G3712 . L Model sh own i s KX-TG 3722. Series Mo del No . Base unit Handset Part No. Part No. Quantit y KX-TG3711 series KX-TG371 1BX KX-TG371 1BX KX-TGA371BX 1 KX-TG3712B X KX-TG371 1BX KX-TGA37 1BX 2 KX-TG3719B X KX-TG3719BX KX-TGA3 71BX 1 KX-TG3[...]

Introduction 4 L The suffix (BX/JX/SX) in the following model numb ers will be omitted in thes e instructions: KX-TG37 1 1BX/KX-TG37 12BX/KX-TG3719B X/KX-TG3721BX/KX- TG3722BX/ KX-TG37 1 1SX/KX-TG37 12SX/KX-TG3721S X/KX-TG3722SX/KX- TG381 1BX/ KX-TG382 1BX/K X-TG3811JX/KX-TG3821 JX/KX-T G3822JX/ KX-TG 381 1SX/KX- TG3821S X Feature differences *1 A [...]

Introduction 5 Accessory informati on Supplied a ccessories *1 PNL V226BX: KX-TG371 1BX/KX-TG37 12BX/KX-TG3721 BX/KX-TG3722BX/ KX-TG381 1BX/KX-TG38 21BX/KX-TG381 1JX/KX-TG 3821JX/KX-TG3 822JX PNL V226BX or PNL V226SX: KX- TG371 1SX/KX-TG3712SX/KX -TG3721SX/ KX-TG3722SX/KX -TG381 1SX/KX-TG3821SX PNL V226E : KX-TG371 9BX *2 See pag e 5 for replace me[...]

Important In formation 6 For your s afety T o prevent severe injury a nd loss of life/ property, read this sec tion car efully bef ore using th e product to ensu re prope r and safe operati on of y our produ ct. W ARN ING Power conn ection L Use only t he powe r sour ce mark ed on the prod uct. L Do not o verload power outlets and extension co rds.[...]

Important Informa tion 7 L Use caution when i nstalling or modifyi ng tel ephon e li nes. L The AC a daptor is used as the m ain disconnect d evice. Ensu re that the AC outlet is i nstalled n ear the p roduct and is easily accessible. L This product is una ble to make calls when: – t he handset batteri es need r echarg ing or have faile d. – t [...]

Important In formation 8 L The produ ct should not be ex posed to di rect sunlight. L Do no t plac e heav y obje cts on top of the prod uct. L When you leave t he pro duct un used for a long pe riod of time, un plug the product fr om the pow er outle t. L The produ ct should be kept a way from heat sources such as hea ters, kitc hen stov es, etc. I[...]

Getting S tarted 9 Setting up Connections Note: L Use only t he supp lied Panasonic AC adaptor. *1 PNL V226BX: KX-TG371 1BX/ KX-TG3712BX/KX -TG3721BX/ KX-TG3722BX/KX -TG381 1BX/ KX-TG3821BX/KX -TG381 1JX/ KX-TG3821JX/ KX-TG3822JX PNL V2 26BX or PNL V226SX: KX-TG371 1SX/KX-TG3712SX/ KX-TG3721SX/KX -TG3722SX/ KX-TG381 1SX/KX-TG3821SX *2 PNL V226E : K[...]

Getting S tarted 10 ■ Base u nit (KX- TG3811/KX-TG3 821 series: page 4) ■ Charger Battery inst allati on L USE ONL Y Ni-MH b atteries AAA ( R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batterie s. L Confirm correct pola rities ( S , T ). Battery charging Char ge for about 7 hours. L When the bat teries are fully ch arged, th e charge in dic[...]

Getting S tarted 11 ■ KX-TG38 1 1/KX- TG3821 s eries : page 4 Model shown is K X-TG3 81 1. Note when set ting up Note for connecti ons L The AC adap tor mus t remain co nnected at all times . (It is n ormal for the adap tor to f eel war m duri ng use. ) L The AC a daptor should be con nected to a verticall y orien ted or fl oor-mou nted A C outle[...]

Getting S tarted 12 Controls Handset (KX-TG 371 1/KX-TG372 1 seri es: page 3) ■ KX-TGA371BX/KX-TGA371SX Important: L Arabic/P ersian c haracte rs are not pri nted on K X-TGA 371SX ha ndse t dial keypa ds. A Char ge in dicat or Ringer in dicator B Secure g rip L Secure grip offers sup port when you crad le the h andse t betw een your should er and[...]

Getting S tarted 13 Handset (KX-TG 381 1/KX-TG382 1 seri es: page 4) ■ KX-TGA381BX/KX-TGA381JX/ KX-TG A381S X Important: L Arabic/P ersian c haracte rs are not pri nted on K X-TGA 381SX ha ndse t dial keypa ds. A Char ge in dicat or Ringer in dicator B Secure g rip L Secure grip offers sup port when you crad le the h andse t betw een your should [...]

Getting S tarted 14 ■ KX-TG37 21 ser ies: page 3 A Charge con tacts B Speaker C Messag e cou nter D { ERASE } E { ■ } (ST OP) F {+} / {-} (Volume up /down ) { 7 } / { 8 } (Repeat/S kip) G { 6 } (PLA Y) Messag e ind icato r H { LOCA TOR } I { ANSWER O N/OFF } ANSWER ON/OFF indicator ■ KX-TG3 81 1 se ries: page 4 A Char ge contacts B Speaker C [...]

Getting S tarted 15 ■ KX-TG38 21 ser ies: page 4 A Charge con tacts B Speaker C Display D { ERASE } { CLEAR } E { ■ } (STOP) { EXIT } F { ANSWER O N/OFF } ANSWER ON/OFF indicator G { 6 } (PLA Y) Messag e ind icato r H { LOCA TOR } { INT ERCOM } I { FLASH } { CALL W AIT } J { P AUSE } { DIAL LOCK } K { CONF } (Confer ence ) L { EDIT } { DISPLA Y[...]

Getting S tarted 16 *1 KX-TG3712, KX-TG372 2, KX-TG381 1/ KX-TG3 821 se ries (page 4) *2 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 *3 V oice mail su bscribers only *4 KX-TG37 22/KX-TG3822 *5 KX-TG 3721 ser ies : page 3 Base unit display items ■ KX-TG3 721 s eries: page 3 ■ KX-TG3 81 1/KX -TG3821 serie s: page 4 *1 KX-T G3821 series: pag e 4 *2[...]

Getting S tarted 17 ■ Symbol meaning: Important: L When you install th e batt eries for th e first time, the h andset may pr ompt you to set display lan guage and date and tim e. Display la nguage Y ou ca n select “ English ” , “” , or “” as the di splay lan guage. T he def ault setting is “ English ” . 1 { MENU } y 11 z 2 { r } :[...]

Making/An swering Calls 18 Making call s Using the ha ndset Y 1 Lift the ha ndset and dial the phone number. L T o co rre ct a di git, pr ess { CLEAR } . 2 Press {C} or { CALL } . 3 When you fi nish t alkin g, pre ss { OFF } or plac e the ha ndse t on th e base un it or char ger . Using the speakerphone 1 Dial the p hone n umber an d pres s {s} . L[...]

Making/Ans wering Calls 19 and/or P IN in the phone book, a pause is a lso needed ( page 25) . Exampl e: If you need to dia l the li ne access number “ 9” whe n making outside ca lls with a PBX: 1 9 s { P AUSE } 2 Dial t he phone numbe r . s {C} *1 KX- TG381 1/KX- TG3821 serie s: page 4 1 9 s { P AUSE } 2 Dial the pho ne number. s { SP-PHONE } [...]

Making/An swering Calls 20 Useful f eatures durin g a call Hold This fe ature al lows y ou to put a n outsi de call on hold. 1 Press { ME NU } during an outside ca ll. 2 { r } : “ Hold ” s { OK } 3 T o rele ase hold , press {C} . L Another handset user can take th e call by pressing {C} . (KX- TG3712 / KX-TG372 2/KX- TG382 2) L The base u nit u[...]

Making/Ans wering Calls 21 2 T o switch between calls, press { CALL WA I T } . Note: L Please con tact your s ervice pr ovider/ tel ephon e comp any for deta ils and availability of this service in your area. T emporary tone dia ling (for rot ary/pulse service use rs) Y ou can tempo rarily swit ch the di aling mo de to tone when you nee d to a cces[...]

Making/An swering Calls 22 T urning dial lock o n *1 KX- TG381 1/KX- TG3821 serie s: page 4 1 Proceed with the opera tion for your u nit. Handset: { MENU } y 251 Base unit : { DIAL LOCK } 2 Enter a 4-digit pass word. L This password is required when turning dial lock o ff. We recomme nd writing th e password down. 3 Proceed with the opera tion for [...]

Making/Ans wering Calls 23 L Wait until speakerphone is turned on aut omati cally and the c all i s made. 3 When the oth er party answers th e call, keep the han dset on th e base unit an d talk using the speakerp hone. 4 When you finish talking , press { OFF } . Note: L In step 2, i f you do not pla ce the ha ndset o n the b ase un it wit hin 1 mi[...]

Phonebook 24 Handset phonebook The phoneb ook allows you to make calls without h aving to dial ma nually . Y o u can a dd 100 name s and p hone num bers. Adding entrie s 1 { C } s { ADD } 2 Enter th e party’s name (16 c haracters max.). s { OK } 3 Enter the part y’s phone numbe r (24 digits max.). s { OK } 2 times L T o add oth er ent ries, re [...]

Phonebook 25 2 { r } : Select t he des ired en try . L Y ou ca n scroll t hroug h the pho nebook entry by pressing a nd hold ing {V} or {^} . 3 {C} Searching by first character 1 { C } 2 Press the dial key ( z to 9 , or y ) which cont ains the chara cter you ar e se archin g for (page 24 , 47). L Press the sam e dial ke y repeated ly to display the[...]

Phonebook 26 Copying phonebook entries Y ou ca n copy p honebook entries betw een 2 handsets. *1 *1 Panas onic compatible han dset Copy ing a n ent ry 1 Find th e desired e ntry (pag e 24). s { MENU } 2 { r } : “ Copy ” s { OK } 3 { r } : Sel ect th e hand set yo u want to sen d the phone book e ntry to. s { OK } L When an entry has been co pie[...]

Programming 27 Programmable settin gs Y ou ca n custom ize the unit by p rogramm ing the follow ing fea tures us ing the handset. T o access the featu res, the re are 2 method s. ■ Scro lling thr ough the displ ay me nus 1 { MENU } 2 Press {V} or {^} to select the desired m ain menu. s { OK } 3 Press {V} or {^} to select the desired ite m from th[...]

Programming 28 Main me nu: e “ Time Settings ” Main me nu: 4 “ Intercom ” *5 Main me nu: d “ Ringer Setup ” Settings Number of Rings *2 2–7 : 2-7 Rings < 4 Rings > 0 : Toll Saver #21 1 41 Recording Time *2 1 : 1 Minute 3 : < 3 Minutes > 0 : Greeting Only *3 #305 41 Remote Code *2 < 111 > #306 40 Call Screening 1 : &l[...]

Programming 29 Main me nu: c “ Initial Setup ” Sub-men u 1 Sub- menu 2 S etting Co de + Ringer Setup Ringer Volume – Handset *6 0–6 : Off–6 <6> #160 19 Ringer Volume – Base Unit *2 , *7 0–6 : Off–6 <1> # * 160 – Ringtone *8, *9 (Hand set) < Ringtone 1 > #161 – Night Mode – On/Off 1 : On 0 : < Off > #238[...]

Programming 30 *1 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 *2 If you p rogram the se setting s using one of the han dsets, you do not n eed to progr am the same item using another han dset. (KX-TG 3712/K X-TG3 722/KX -TG3822 ) *3 This menu is not disp layed when scrolling th rough the display men us. It is only availa ble in direct co mmand cod e[...]

Programming 31 *14The flash time depend s on your telephone exchange or host PBX. Cont act your PBX supplier if nec essary . *15T o pr event othe r users from jo ining you r conve rsations w ith outside callers, t urn th is featur e on. TG37xx38xxBX(e).book Page 31 Wednesday, June 8, 2011 2:08 PM[...]

Programming 32 S pecial programming Alarm An alarm soun ds at the set time for 3 minutes once or d aily . Alar m can be se t for e ach handset. Important: L Set the d ate and ti me befo rehan d (page 17). 1 { MENU } y 72 z 2 { r } : Select the desi red ala rm option. s { OK } 3 Enter th e desir ed date an d mon th. s { OK } 4 Set the desired time. [...]

Programming 33 Changing the handset na me Each han dset can b e given a custom ized name (“B ob”, “Kitchen” , etc.). This i s usefu l when you m ake interco m calls betwee n handsets. Y ou can a lso select w hether or not the hands et nam e is displ ayed i n standby mode. The defau lt setti ng is “ No ” . If you select “ Yes ” witho[...]

Caller ID Servic e 34 Using Caller ID service Important: L This unit is Caller I D compatible. T o use Caller ID fea tures, you must subscribe to a Caller ID service. Contact your service provide r/teleph one company for de tails. Caller ID featu res *1 KX- TG381 1/KX- TG3821 serie s: page 4 When an outside ca ll is be ing rece ived, th e caller ?[...]

Caller ID Service 35 – T o ex it, pr ess { EXIT } . Note: L If the entr y has alr eady been viewed o r answere d, “ Q ” is displayed, even if it was viewed or answer ed using another unit. L If you do n ot want to d ial the a rea code when making calls fro m the caller list, yo u can stor e the area co de whic h you want the unit to dele te a[...]

Caller ID Servic e 36 *1 KX- TG381 1/KX- TG3821 serie s: page 4 1 { 3 } CID 2 { ERASE } s { r } : “ Yes ” 3 { 4 } S toring caller informati on to the phonebook 1 { 3 } CID 2 { r } : Select the desired entry . 3 { SA VE } 4 { r } : “ Phonebook ” s { OK } 5 Continue fr om step 3, “Edit ing entries” , page 25. _ Base unit *1 Y Handset TG37[...]

Answering System 37 Answering system The answe ring system can answer an d record calls for you when you ar e unav ailable to answer the phone. Y ou can also set the unit to play a g reet ing message bu t not to recor d caller messa ges by selecting “ Greeting Only ” as the record ing time set ting (page 41). Important: L Only 1 pe rson can a c[...]

Answer ing System 38 L If you adjust the speake r volume while listening t o messa ges or having a convers ation, th e speaker volume for call screenin g is turn ed on again. Greeting message When th e unit answ ers a call , a gree ting mess age is played to cal lers. Y ou ca n use e ither: – your ow n gree ting me ssage – a pre-re corded greet[...]

Answering System 39 Calling bac k (Caller ID subs crib er s onl y) If caller info rmation was received for th e call, you can call the caller back while listening to a message. Press { SP-PHO NE } during pl ayback. L T o edit t he num ber befor e call ing bac k, press { EDIT } . Add or e rase d igits to t he beginnin g of the n umber as necessar y [...]

Answer ing System 40 Erasing all messages 1 { MENU } y 325 2 { r } : “ Yes ” s { OK } s { OFF } Remote operati on Using a t ouch-tone phone , you can ca ll you r phone nu mber f rom outsid e and acce ss the unit to listen to m essage s or chang e answerin g system setting s. The unit’s voice guidan ce prompts yo u to pr ess certain dial keys [...]

Answering System 41 1 Dial your phone numb er from a touch- tone phone . 2 Let the p hone r ing 15 t imes . L A long be ep is heard. 3 Enter y our rem ote acc ess cod e within 10 seconds after the lon g beep. L The gree ting me ssage is played b ack. L Y ou ca n either hang up, or en ter you r remote a ccess code again and begi n remote o peratio n[...]

V oice Mail Serv ice 42 V oice mai l service V oice mail is an automatic a nswering service offered by your servic e provid er/tel ephone company . After you sub scribe to this service, your service provide r/telep hone compan y’s voice mail system answers calls for you whe n you are u navail able to answer the pho ne or when your line is busy . [...]

Inte rc om/ Loca tor 43 Inte rcom Intercom c alls can be m ade: – between hands ets (KX-T G3712 / KX-TG372 2/KX-T G3822 ) – between a han dset and th e base unit (KX-TG38 1 1/KX-TG3 821 series: page 4) Note: L If you receive an outside call while talking on th e inter com, you hear 2 tone s. – T o answer th e call with t he han dset, press { [...]

Inte rc om/ Loca tor 44 T ransferring calls, conference ca lls Outside calls c an be transfe rred o r a conference call w ith an outs ide party can b e made: – between 2 han dsets (KX- TG3712/ KX-TG372 2/KX-T G3822 ) – between a han dset and th e base unit (KX-TG38 1 1/KX-TG3 821 series: page 4) 1 During a n outside call, pre ss { INT } to put [...]

Usef ul In fo rmat io n 45 W all mounting Note: L Make sure that th e wall and the fixing method ar e stron g eno ugh to sup port th e weight of the unit. L Drive the screws ( not supplied) into the wall. Base uni t (K X-TG 3711/ KX-TG3 721 series: page 3) ■ KX -TG371 1 serie s: p age 3 ■ KX-TG37 21 ser ies: page 3 *1 When moun ting the base un[...]

Useful Inform ation 46 3 Mount the unit on a wal l then slide dow n to secure in place. T o stand on a desk T urn the bra cket 18 0 degrees clockwis e from the “WALL” position to the “D ESK” dire ction until a cl ick is heard. Charger Drive the screws (not supplied) into the wall. 83 mm Screws T o single-line telephone jack Bottom 25.4 mm S[...]

Usef ul In fo rmat io n 47 Character e ntry The di al keys are u sed to enter characters and nu mbers. Each dial key has m ultiple ch aracters assigned to it. The charact ers that can be entere d depend on the charact er entry mode (page 47). – Press { 3 } or { 4 } to move the curs or left or right. – Press dial k eys to enter character s and n[...]

Useful Inform ation 48 Arab ic ch aract er t able ( ) L When you select Ar abic as th e displa y langua ge, Arab ic chara cter table is avail able. Pers ian ch aracte r t able ( ) L When you select Pe rsian as the disp lay langu age, Per sian cha racter tabl e is ava ilable. Extend ed char acte r table ( N ) L The fol lowing ar e used for bo th upp[...]

Usef ul In fo rmat io n 49 Error messages *1 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 *2 KX-TG37 12/KX-TG3722/KX- TG3822 Displa y messa ge Caus e/sol ution Base no power or No link. Reconnect AC adaptor. or No link. L The hand set has lost com munica tion with the ba se unit. Mov e closer to the bas e uni t and try a gain. L Unplug the base unit?[...]

Useful Inform ation 50 T roubleshooting If you still have difficulties after following the instructio ns in this section, disconnec t the base unit’s AC adaptor, then reconn ect the ba se unit’s AC adap tor . Remo ve the batt eries from the handset , and then insert th e batterie s into th e handset a gain. Genera l use *1 KX-TG3 71 1/KX-TG 371[...]

Usef ul In fo rmat io n 51 Battery recharge Making /answering calls, intercom *1 KX-TG3721/KX-TG381 1/KX-TG 3821 series: p age 3, 4 *2 KX- TG3712, K X-TG3 722, KX -TG381 1/ KX-TG382 1 series (page 4) *3 KX-TG37 21/KX- TG382 1 serie s: pa ge 3, 4 Problem Cause/s oluti on The handse t beeps and/or d flash es. L Batter y charge i s low. Fully charge t[...]

Useful Inform ation 52 Call er I D Answering system (KX-TG3721/KX-TG 3821 series: p age 3, 4) Problem Cause/s oluti on Caller information is no t displayed. L Y ou must subscr ibe to a Caller ID serv ice. Contact y our service provide r/telep hone compan y for d etails. L If your u nit is connected to any a dditiona l tele phone equip ment such a s[...]

Usef ul In fo rmat io n 53 Dial lock Important: L Anyone can turn o ff the d ial lock using t he follo wing me thod. Be sure to k eep t hese operat ing inst ruct ions in a safe place in ord er to p revent unau thorize d pe rsons f rom using you r phon e with out perm issio n. Liquid da mage Caut ion: L T o avoid permanen t dam age, do no t use a mi[...]

Useful Inform ation 54 Registering a han dset to the b ase unit 1 Handset: { MENU } y 13 z 2 Base unit : ■ KX-TG3711 series : page 3 Press and hold { LOCA TOR } for abo ut 5 se conds. (No r egistrat ion tone) ■ KX-TG372 1/KX- TG3811/KX-TG3821 series: page 3, 4 Press and hold { LOCA TOR } for abo ut 5 second s until the regist rati on tone so un[...]

Index 55 Index A Alarm: 32 Answering calls: 19 Answering system Call scree ning: 37 Erasing m essages: 38 , 39 , 40 Greeting m essage: 38 Greeting o nly: 41 Listening to messages: 38 , 39 , 40 Number of ring s: 41 Recording time: 41 Remote acce ss code: 40 Remote op erati on: 40 T oll saver: 41 T urnin g on/o ff: 37 , 39 , 40 Area co de: 35 Auto ta[...]

PNQX31 87ZA TC061 1MG0 For you r future referenc e We recommend keeping a reco rd of the follo wing infor mation to assist with any r epair und er warranty . © Panason ic System Ne tworks Co., L td. 201 1 Ser ial No. Date of pur chase (found on the b ottom of th e base unit) Name and addre ss of dea ler Attach your pur chase receipt here. 1-62, 4-[...]