Panasonic KX-TG5230AL manual

5.8 GHz Expandable Cordle ss Phone System Operating Instructions Model No. KX-TG5230AL The unit is Caller ID compatible. T o display the caller ’s phone number , you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SA VE. Charge the battery for 6 hours before initial use. TG5230AL.fm Page 1 Friday, June 11, 2004 5:31 PM[...]

2 Thank you for purchasin g your new Panasonic cordless telephone. For your future reference Serial No. Date of purchase (found on th e bottom of the un it) Name and address of dealer Attach or keep original receipt to assist with any repair under warranty . Accessories (included) When you subscribe to Caller ID services from your telephone operato[...]

3 Expanding Your Phone KX-TG5230AL includes one handset and one base unit. Y ou can expand the system by adding up to 3 accessory handsets, sold separately . A maximum of 4 handsets can be registered to the base unit. The included handset is pre-registered at the factory and assigned the extension number 1. After purchasing accessory handsets, you [...]

4 Contents For Best Per formance . . . . . . . . 6 Location of Controls . . . . . . . . . 7 Display . . . . . . . . . . . . . . . . . . . 10 Installation . . . . . . . . . . . . . . . . 11 Connections . . . . . . . . . . . . . . 1 1 Installing the Battery in the Handset . . . . . . . . . . . . . . . 12 Battery Charge . . . . . . . . . . . . 12 Prog[...]

5 Content s Useful Information Advanced Operation Basic Operation Preparation Belt Clip . . . . . . . . . . . . . . . . . . . 57 Optional Headset . . . . . . . . . . . 57 Wall Mounting . . . . . . . . . . . . . . 58 Direct Commands . . . . . . . . . . . 61 Cancelling Registration/ Re-registration . . . . . . . . . . . . . 63 Cancelling the Handset [...]

6 For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Met al Hydride (Ni -MH) battery . Charge the battery for 6 hours before in itial use (p. 12). • As pre vent ative maintenance, clean the han dset and base unit charge contact s with a soft, dry cloth once a month . Clean more often if the unit is subject to grea[...]

Useful Information Answering System T e lephone System 7 Preparation Location of Controls Base unit Antenna (p. 6) A ntenna (p. 6) MIC (Microphone) (p. 25) [SP-PHONE] (Speakerphone) Button and Indicator (p. 25) [HOLD] Button (p. 25) [CONF] (Conference) Button (p. 48) CHARGE Indicator (p. 12) Charge Contacts (p. 13) Speaker Navigator Key ( [ B ] , [[...]

Location of Controls 8 Handset Headset Jack (p. 57) [ ] (TALK) Button (p. 22) [ ] (Speakerphone) Button (p. 22) [MENU] Button (p. 14) Microphone (p. 22) Charge Contacts (p. 13) Antenna Display (p. 10) [OFF] Button (p. 14, 22) [HOLD/INTERCOM] Button (p. 23, 42) [REDIAL] Button (p. 23) Soft Keys (p. 9) Receiver [RECALL/CALL WAIT] Button (p. 52, 53) N[...]

Useful Information Answering System T e lephone System 9 Location of Controls Preparation Handset navigat or key Scrolls up [ B ] and down [ d ] the function menu, the Caller List and the phone book. Increases [ B ] or decreases [ d ] the han dset ringer and receiver/speaker volumes. Base unit navigator key Increases [ B ] or decreases [ d ] the ba[...]

10 Display 1 “ ” fun ctions as follows. 2 “SP” is shown when yo u are using the handset speakerphone. 3 “ ” indicates V oice Enh ancer mode is on (p. 24). 4 “PRIV ACY” indicates Call Privacy mode is on (p. 51). Other extension users cannot join your conversation. 5 The battery icon indicates battery strength (p. 12). 6 The extension[...]

Useful Information Answering System T e lephone System 11 Preparation Installation Connections • USE ONL Y WITH Panasonic AC ADAPTOR PQLV1AL. • The AC adaptor must remain conne cted at al l times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which d oes not support Caller ID services, you cannot[...]

Inst allation 12 Inst alling the Battery in the Handset Insert the battery ( 1 ), and pr ess it down until it snaps into the compartment ( 2 ). Close the cover . T o replace the battery: Press the notch on the cove r firmly and slide it as indicated by the arrow . Replac e the old battery w ith a new one (p. 1 3). Close the cover and charge the han[...]

Useful Information Answering System T e lephone System 13 Inst allation Preparation Recharge Recharge the battery when: — “ Recharge battery ” is displayed on the handset, — “ 3 ” flashes, or — the handset beeps intermittently while it is in use. • The display will continua lly indicate “ Recharge battery ” and/or “ 3 ” will[...]

14 Programmable Settings Programming Guidelines The unit has several programmabl e functi ons which can be selected from the function menu on the display (p. 15). How to select a function item from the menu • T o go back t o the previous menu, press the so ft key ( ), or press th e soft key ( ) while “ ---(Go back)---- ” is displayed. If you [...]

Useful Information Answering System T e lephone System 15 Programmable Setti ngs Preparation Function Menu T able Y ou can u se the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU] , you can also program menu items directly by pressing [0] to [9] , [ * ] and [#] instead of using[...]

Programmable Settings 16 Ringer V olume Y ou can set the handset and base unit ringer volumes to high, medium, low , or of f. The factory preset is HIGH. If the handset or base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls. Caller names will not be announced ev[...]

Useful Information Answering System T e lephone System 17 Programmable Setti ngs Preparation Base unit ringer volume Make sure the base unit is not being us ed. T o set the ringer volume to high (preset) , medium, or lo w, press [ d ] or [ B ] . • T o increase volume, press [ B ] . T o decrea se volume, press [ d ] . • T o stop ringing, press [[...]

Programmable Settings 18 Base unit ringer tone (use either t he handset or the ba se unit) Make sure the base unit is not being used. Selecting the base unit ringer to ne by using the 1 Press [ f ] or [ g ] . • The base unit will ring using the current rin ger tone. If the ringer volume has been turned off, the base unit will not ring (p. 17). 2 [...]

Useful Information Answering System T e lephone System 19 Programmable Setti ngs Preparation Auto T alk The Auto T alk feature all ows you to answer calls by simp ly lifting the handset of f the base unit (or the charger , for accessory handset users, p. 3). Y ou do not nee d to press [ C ] or [ s ] . The factory preset is OFF . • In order to vie[...]

Programmable Settings 20 St oring Y our Area Code We recommend you program your area code before using the Caller ID feature (p. 27). Incoming calls from the same ar ea will be then recorded in the Cal ler List without the area code. Y ou do no t have to remove the code before calling back or storing. T o store your area code T o erase your area co[...]

Useful Information Answering System T e lephone System 21 Programmable Setti ngs Preparation Line Mode The line mode is preset to “B” and gen erally should no t be adjusted. If “ ” is not displayed on the handset properly , the line mode selection is incorrect. Set line mode to “A” . Dialling Mode If the unit cannot make an outside call[...]

22 Making Calls Using the Handset System cap a bilities (Operating more than one handset, p. 3) Up to 3 extensions (3 handsets or 2 ha ndsets and the base unit) can operate at a time. The maximum operating number may decrease dependi ng on the st ate of use. 1 Press [ C ] . • “ Talk ” is displayed. 2 Dial a ph one number . • The dialled num[...]

Useful Information Answering System Preparation 23 Making Calls Basic Operation T o dial af ter confirming the entered number 1. Enter a phone number . • If you misdial, press the soft key ( ) . Enter the correct phone number . • If a pause is required when dialling, press the soft key ( ) where needed (p. 51). • T o cancel, press [OFF] . 2. [...]

Making Calls 24 V oice Enhancer T echnology Panasonic’s V oice Enhancer T echnology can simulate a band signal above the normal bandwidth limitations, achieving a so und which is close to the actual voice. Y ou can turn this feature on or off, depending on the circumstance. The factory preset is OFF . • Depending on the co ndition and quality o[...]

Useful Information Answering System Preparation 25 Making Calls Basic Operation Using the Base Unit • T o switch to the handset while using the base unit speakerphone: — If the handset is off the base unit, press [ C ] or [ s ] on the handset, then press [SP-PHONE] on the base unit. — If the handset is on the base unit, just lif t up. T o adj[...]

26 Answering Calls When a call is received, the unit rings, “ Incoming call ” is displayed, and the Ringer indicator on the handset and the IN USE indicator on the base unit flash rapidly . T emporary ringer off While the handset is ringing for an ou tside call, you can turn the ringe r of f temporarily by pressi ng [OFF] . The handset will rin[...]

Useful Information Answering System Preparation 27 Basic Operation Caller ID Service This unit is compatible with Calle r ID services offered by your telephone company . If you subscribe to Caller ID, callers’ information wi ll be displayed and recorded in th e Caller List. How Caller ID info rmation is displayed When a call comes in, the unit wi[...]

Caller ID Service 28 T alking Caller ID T o use this feature, you need to subscrib e to Caller ID. For further information, please contact your telephone company . The factory preset of the T alking Caller ID feature is ON (p. 29). When a call is received, the unit will ring and receive Caller ID informatio n. Announcing caller information (T alkin[...]

Useful Information Answering System Preparation 29 Caller ID Service Basic Operation T o turn on or off T alk ing Caller ID feature Y ou can turn on or off T alking Caller ID feature for the handset and base unit separately . If this feature is turned off, the unit will not announce caller names. The factory preset is ON. Handset T alking Caller ID[...]

30 Using the Caller List The unit can record informa tion up to 50 different callers and store this information in the Caller List. Caller information is sort ed by the most recent call to the oldest. When the 51 st cal l is received, the information from the 1 st call is deleted. The unit will also tell you ho w many calls you missed while you wer[...]

Useful Information Answering System Preparation 31 Using the Caller List Basic Operation What “ √ ” means “ √ ” indicates you have alre ady viewed this calling information or answered the call. If the same caller calls again, the call entry wi th the “ √ ” will be replace d with the new call entry . If a caller calls more than onc[...]

Using the Caller List 32 Editing the Caller ’ s Phone Number Y ou can edit a phone number in the Caller List to call it back or store it in the phone book. • The number edited in step 4 will not be maintained in the Caller List. • Y ou cannot ed it a phone number , if the dial lock is turned on (p. 55). T o quickly add or erase a digit at the[...]

Useful Information Answering System Preparation 33 Using the Caller List Basic Operation S toring Caller Information in the Phone Book Caller phone numbers that are in the Caller List can be stored in the phone book. • Y ou cannot sto re Caller List items in the phone book if a phone number is not displayed or the dial lock is turned on (p. 55). [...]

34 Phone Book The handset can store up to 50 names and phone numbers in its phone book. Y ou can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to anoth er (p. 39, 40). St oring Names and Numbers 1 Press the soft key ( C ). • The display will show the number of stored items. 2 Press the s[...]

Useful Information Advanced Operation Preparation 35 Phone Book T elephone System • If a pause is required when dialling, press the soft key () in step 4. A pause is stored in a phone number as one digit (p. 51). • T o store numbers for calling card access (see “Chain Dial” on page 37), we recommend you add pauses after each item. S toring [...]

Phone Book 36 Dialling from the Phone Book • If “ No items stored ” is displayed in step 1, the phone book is empty . • T o exit the phone book, press [OFF] . T o search for a name by initial 1. Press the soft key ( C ). 2. Press the dialling button for the firs t letter of the desired name until any name with the sa me initial is displayed[...]

Useful Information Advanced Operation Preparation 37 Phone Book T elephone System Chain Dial Y ou can dial a combination of phone boo k or manual key p ad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the ph one book, then manually or automaticall[...]

Phone Book 38 Editing an Item in the Phone Book • Y ou cannot ed it an item, if the dial lock is turned on (p. 55). Erasing an Item in the Phone Book • Y ou cannot era se an item, if the dial lock is turned on (p. 55). 1 Press the soft key ( C ). 2 Scroll to the desired item by pressing [ d ] or [ B ] . • T o search for the item by initial, s[...]

Useful Information Advanced Operation Preparation 39 Phone Book T elephone System Copying Items in the Phone Book (When the System Has T wo or More Handset s) Y ou can copy one or all phone bo ok items between two handsets. The destination handset will save the items in its phone book. • If an outside call is received during the phone book copy ,[...]

Phone Book 40 T o copy all of the items in your phone book to another handset Make sure the des tination handset is not in use. • Y ou can exit phone boo k copying mode by pressing [OFF] . 1 Press [MENU] . 2 Scroll to “ Copy phone book ” by pressing [ d ] or [ B ] , then press the soft key ( ). 3 Scroll to “ Copy all items ” by pressing [[...]

T elephone System Useful Information Advanced Operation Preparation 41 Speed Dialler S toring Phone Numbers Y ou can store up to 10 phone numb ers in the base unit. The dialling buttons ( [0] to [9] ) function as memory stations. Make sure the base unit is not being us ed. • If a pause is required when dialling, press [REDIAL/P AUSE] where needed[...]

42 Intercom Intercom calls can be made between a h andset and the base unit, and between two handsets (when the system has two or more handsets, p. 3). Y ou can page all handsets at once from the base unit, and announce the page to all handsets ( Vo i c e Paging , p. 44). Page the desired unit(s) by entering th e ex tension numb er , shown in the t[...]

Useful Information Advanced Operation Preparation 43 Intercom T elephone System Answering Intercom Calls When a handset is paged, it rings and the Ringer indicator flashes rapidly . The display shows the calling extensio n. • If the Auto T alk feature is turned on (p. 19 ), you can also answer a page by simply lifting the handset off the base uni[...]

Intercom 44 Vo i c e P a g i n g The base unit use r can make a voice a nnouncement that is heard through the speakers of all handse t s. • When 4 handsets are registered to the base unit, and if one hand set user is on conversation using the Booster feature, 1 of the remaining 3 handsets will not receive the voice announcement. • Only the hand[...]

T elephone System Useful Information Advanced Operation Preparation 45 Transferring a Call Y ou can transfer an outside call to the base unit or a handset. From the to the From the to the • When the base unit user calls all hands e t s, only th e handset user who answers first can take the tr ansferred call. 1 Handset: (1) During a call, press [H[...]

T ransferring a Call 46 From a to another (when the system has two or mo re handsets) • If the Auto T alk feature is turned on (p . 19), the paged handset user can also answer a page by simply lifting the handset off the base unit (or the charger , for accessory handset users, p. 3). • Any user can answer a transferred call by pressing [ C ] , [...]

Useful Information Advanced Operation Preparation 47 T ran sferring a Call T elephone System Quick call transfer Y ou can transfer a call without waiting for the paged party to answer . 1. During a call, press [HOLD/INTERCOM] . 2. Press the extension number ( [0] for the base unit, [1 ] to [4] for the handset). 3. Press [OFF] to hang up. 1. During [...]

48 Conference Calls While you are talking with an outside caller , the base unit user or a handset user can join the conversation a nd establish a conference call. • T o leave the conference, press [OFF] on the handset or press [SP-PHONE] on the base unit. The two other parties can continue the conversation. • During a confer ence, the outside [...]

T elephone System Useful Information Advanced Operation Preparation 49 Room Monitor This feat ure allows you to monitor a r oom by using the inte rcom feature. For example, you can monito r a baby from diff erent areas of the house. Y ou can call the destination unit to monitor th e room. The called unit will not ring. When the system has two or mo[...]

Room Monitor 50 T o monitor with The unit to be mon itored must not be in use and the hands e t to be monitored must be off the base unit. • The monitored user can stop being monitored by: — on the handset, press [OFF] or place the handset on the base unit. — on the base unit, press [LOCA TOR/INTERCOM/TRANSFER] or [SP-PHONE] . • “ Room mo[...]

T elephone System Useful Information Advanced Operation Preparation 51 Special Features Muting Y our Conversation During a call, you can mute your phone so the other party canno t listen to you. When muting your conversatio n , you can hear the other p arty . Press the soft key ( ). • “ Mute ” will be displayed for a few seconds and “ ” w[...]

Special Features 52 Call W aiting and Caller ID Comp atible If you subscribe to Caller ID services, your handset displays a second caller ’s information while talking. After you hear a call-waiting tone, the caller ’s phone number and “ Waiting ” will be displayed . Y ou can answer the second call, keeping the first call on hold. Follow T e[...]

Useful Information Advanced Operation Preparation 53 Special Features T elephone System RECALL Button Pressing [RECALL/CALL W AIT] allows you to use special features of your host PBX such as transferring an e xtension call, or accessing option al telephone services such as call waiting. • Pressing [RECALL/CALL W AIT] cancels the mute (p. 51). Sel[...]

Special Features 54 Incoming Call T one During an intercom call (p. 42) or while usin g the Room Monitor feature, you can be informed of incoming calls by two tones. If this feature is turned on, incoming call ton es will be heard for as long as the line is ringing. If this fea ture is set to “2”, inco ming call tones wil l be heard only 2 time[...]

Useful Information Advanced Operation Preparation 55 Special Features T elephone System Dial Lock The dial lock feature allows you to pr event others from making calls with the handset(s) and base unit. Y ou can turn on the di al lock for all the units using a handset or the base unit. T o use this feature, turn the feature on. The fa ctory preset [...]

Special Features 56 • If the dial lock is turned on, the handset displays “ Dial lock ”, and the DIAL LOCK indicator on the b ase unit lights. While there are missed calls, “ Dial lock ” is not displayed. T o turn the dial lock off (use either t he handset or the base unit) • If you make a call while the dial lock is turned on: — usin[...]

Answering System Preparation 57 T elephone System Useful Information Belt Clip Y ou can hang the handset on your bel t or pocket using the included belt clip. T o att ach the belt clip T o remove the belt clip Optional Headset Connecting an optional headset to the handset allows ha nds-free phone conversation. Please use only the Panasonic KX-TCA88[...]

58 Wall Mounting This unit can be mounted on a wall. 1 Connect the AC adaptor . 2 T uck the telephone line cord inside the wall mounting adaptor ( A ). Connect the telephone line cord ( B ). 3 Insert the hooks on the wall mounting adaptor into the holes ( A ) and ( B ) on the base unit. To P o w e r Outlet 1 2 A B A B TG5230AL.fm Page 58 Friday, Ju[...]

Useful Information Answering System Preparation W all Mounting T elephone System 59 4 Adjust the adaptor to hold the base unit , then push it in the direction of the arrow until it c licks into place. 5 Install screws using the wall templa te below . Connect the telephone line cord. Mount the uni t, then slide down. • Raise the antennas. 6 T o ch[...]

W all Mounting 60 T o remove the wall mounting adaptor While pushing down the RELEASE LEVERS ( A ), remove th e adaptor ( B ). 2 1 1 RELEASE LEVERS TG5230AL.fm Page 60 Friday, June 11, 2004 5:31 PM[...]

Answering System Preparation 61 T elephone System Useful Information Direct Commands After pressing [MENU] , you can also program menu items directly by pressing [0] to [9] , [ * ] and [#] instead of using the soft keys. Menu item Command Selection items Page Ringer volume [1] [1] [0] : Off [1] : Low [2] : Medium [3] : High p. 16 Ringer to ne (Hand[...]

Direct Commands 62 During programming: When “ ” or “ ” is displayed, press the right soft key to save the new settings . T o exit programming , press [OFF] . • If you press the direct co mmand incorrectly , press [OFF] , then re-enter programming mode by p ressing [MENU] . • For function details, see the corresponding pages. T alking Ca[...]

Answering System Preparation 63 T elephone System Useful Information Cancelling Registration/Re-registration Cancelling the Handset Registration If you no longer need to use the handset or if you want to us e the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit. [...]

Cancelling Registration/Re-registration 64 Re-registering the Handset If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to th at base unit. The handset will be given a new extension number of that base unit. Only one han dset can be registered at a time near the base unit. Ma[...]

Answering System Preparation 65 T elephone System Useful Information Cancelling Registration/Re-registration If the Following App ear on Your Display... The following will be displ ayed when the unit needs your attention. If you have not cancelled the handset’s registration at the previous base unit (p. 63), the handset number remains in that bas[...]

If the Following Appear on Y our Display ... 66 Error!! • When you tried to register or deregister the handset, the handset and base unit could not link for some reason, such as interference from electrical appliances. Move the handset and base unit away from any electrical appliances and try again. • If more than one handset is in use, you may[...]

Useful Information Answering System Preparation 67 If the Following Appear on Y our Display ... T elephone System Display message Cause & Remedy Save error • The entered password was wrong in programming the dial lock. Enter the correct password. Dial locked • The dial lock is turned on. If necessary , turn the dial lock off (p. 56). Invali[...]

68 Troubleshooting If the handset display shows error messages, see “If the Following Appear on Y our Display ...” (p. 65– 67) for the Cause & Remedy . Problem Cause & Remedy “ No link to base. Move closer to base and try again. ” is displayed and an alarm tone sounds. • The handset has lost communica tion with the base unit. W [...]

Useful Information Answering System Preparation 69 T roubleshooting T elephone System Y ou cannot prog ram any function items. • Programming is not possible while the handset and/or base unit is be ing used. • Do not pause for over 60 seconds while programming. • W alk closer to the base unit. • When the dial lock is turned on, you cannot s[...]

T roubleshooting 70 The handset does not disp lay the caller ’s phone number . • Y ou need to subscribe to Caller ID. • Other telephone equipment ma y be interfering with your phone. Disconn ect it and try again. • Other electrical applian ces connected to the same outlet may be interfering with Caller ID. • T elephone line noise may be a[...]

Useful Information Answering System Preparation 71 T roubleshooting T elephone System “ Charge for 6 HRS ” and “ 4 ” are displayed and the handset does not work. • The battery has been discharged. Fully charge the batter y (p. 13). Y ou charged the battery fully , but “ Recharge battery ” is still displayed and/or “ 3 ” continues [...]

72 Safety Instructions T ake special care to follow the safety suggestions listed below . Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the uni t. 2) When left unused for a long period of time, the base unit should be u nplugged from the household AC outlet. 3) T o [...]

Answering System Preparation 73 T elephone System Useful Information Safety Instructions W A RNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO LIQUID OR ANY TYPE OF MOISTURE. If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known wo rking phone operates properly , do [...]

74 Important Information Instructions to customer Inst allation Attached to this apparatus is an approval labe l. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and oper ation of this Permitted Attachment are contained in T elecomm[...]

Useful Information Answering System Preparation 75 Import ant Information T elephone System If you are satisfied with t he operation of your telephone service af ter plug ging in your Permitted Attachment, your installation is completed. Y ou will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone[...]

Sales Department: Panasonic A ustralia Pty . Limited Austlink Corporate Park, 1 Gar igal Road, Belrose NSW 2085, Australia Manufacturer: Panasonic C ommunications Co., Lt d. 1-62, 4-chome, Minosh ima, Hakata -ku, Fukuoka 81 2-8531, Japan © 2004 Panasonic Communications Co., Lt d. All Rights Reserved. PQQX14274Y A S0504-1064 N52 TG5230AL.fm Page 76[...]