Panasonic KX-TG9372 manual

This unit is comp atible with C aller ID. Y ou must s ubscribe to the appropriat e servic e offe red by your s ervice pr ovider/tel ephone com pany . Please r ead these operating instructions before us ing the unit and save them for future refere nce. For ass istanc e, visi t our websit e: http://www .p ana sonic.com/help for cus tomers in the U .S[...]

T able of Contents 2 Introduction Product informati on . . . . . . . . . . . . . . . 3 Access ory informat ion . . . . . . . . . . . . . 5 For your saf ety . . . . . . . . . . . . . . . . . . 7 Import ant safet y instructions . . . . . . . . 8 For best performance . . . . . . . . . . . . . 8 Preparation Control s . . . . . . . . . . . . . . . . . .[...]

Introduction 3 For assi stance, pleas e visit htt p://www.panasonic.co m/help Product information T h a n k y o u f o r p u rc h as i n g a P a n a s o n i c d i g i t al c o r d l ess p ho n e. Not able differences between the mode ls Feature differences L Model shown is KX-TG9372. Model No. Base unit Handset Part No. Part No. Quantit y KX-TG9361 [...]

Introduction 4 For assi stance, pleas e visit htt p://www.panasonic.co m/help Feature highlight s *1 KX-TG9371/KX -TG9372 ■ T a lking Caller ID *1 Allows the handset and bas e unit to announc e the caller’s name or phone number when a call is received (page 31). ■ Block calls Allows the unit to reject ca lls from specified phone numbers that [...]

Introduction 5 For assi stance, pleas e visit htt p://www.panasonic.co m/help Accessory information Supplie d accessories *1 See page 6 for replacement battery information. *2 The handset cover comes attached to the handset. No. Accessory item/ Order number Quantity KX-TG9361/ KX-TG9371 KX-TG9372 1 AC adaptor for base unit/ PQL V207T 11 2 T elephon[...]

Introduction 6 For assi stance, pleas e visit htt p://www.panasonic.co m/help Additional/re placement ac cessories Please contact your n earest Panas onic dealer for sales information. Replacement battery information: L Replace batteries only wit h a nickel metal hydride (N i -MH) type of battery . This model requires 2 AAA (R03) batteries for ever[...]

Introduction 7 For assi stance, pleas e visit htt p://www.panasonic.co m/help For your safety T o prevent severe injury and loss of life/property , read this section carefully before using the product t o ensure proper and safe operation of your product. W ARNING Power conn ection L Use only the power sou rce marked on the product. L Do not overloa[...]

Introduction 8 For assi stance, pleas e visit htt p://www.panasonic.co m/help L Never touch uninsulated telephone wires or term inals unless the telephone line has been disconnected at the network interface. L Use caution when inst alling or modifying telephone lines. L The AC adaptor is used as the m ain disconnect device. Ensure th at the AC outl[...]

Introduction 9 For assi stance, pleas e visit htt p://www.panasonic.co m/help computers , wi reless devices or other phones. – avoid facing radio frequency transmitters, such as exte rnal antennas of m obil e phone cell stations (avoid putting the base unit on a bay wind ow or near a window). L Coverage and voice quality depends on the local envi[...]

Preparati on 10 For assi stance, pleas e visit htt p://www.panasonic.co m/help Controls Base unit ■ KX-TG9361 A Charge contact s B { LOCA TOR } ■ KX-TG9371/KX-T G9372 A Charge contact s B Speaker C { ■ } (STOP) D { ERASE } E { GREETING REC } (Recording) F { GREE TING C HECK } G {^} (VO L.: V olum e up) {V} (VO L.: V olum e dow n) { 7 } (Repea[...]

Pre parati on 11 For assi stance, pleas e visit htt p://www.panasonic.co m/help Handset A Speaker B { MENU } C Soft keys D Headset jack E {C} (T ALK) F {s} (SP-PHON E: S peakerphon e) G Dial keypad ( {*} : TONE) H { FLASH } { CALL W AIT } I Charge indicator Ringer indicato r Message indicato r J Receiver K Display L { OFF } M Navigator key ( {^} / [...]

Preparati on 12 For assi stance, pleas e visit htt p://www.panasonic.co m/help Connections Connect the AC adaptor cord ( A ) by pressing the plug firmly ( B ). Connect the telephone line cord until it clicks into the base unit and telephone line jack ( C ). Base unit L Use only the supplied P anasonic AC adaptor PQL V207. L Use only the supplied t [...]

Pre parati on 13 For assi stance, pleas e visit htt p://www.panasonic.co m/help Battery installation and replacement Import ant : L Use the supplied rechargeable batteries (Part No. HHR-65AAABU). L When installing the batteries: – Wipe the battery ends ( S , T ) with a dry clot h. – Avoid touching the battery ends ( S , T ) or the uni t contact[...]

Preparati on 14 For assi stance, pleas e visit htt p://www.panasonic.co m/help Attent ion: A nickel metal hydr ide battery that is recyclable powers the product you have purchased. Please call 1-800-8-BA TTERY (1-800- 822-8837) for information on how to recycle this b attery . Battery charge Place the handset on the base unit or char ger for a bout[...]

Pre parati on 15 For assi stance, pleas e visit htt p://www.panasonic.co m/help Panasonic Ni-MH battery performance (supplied batteries) Note: L Actual battery perfor mance depends on a combination of how often the handset is in us e and how often it is not in use (s t andby). L Even after the handset i s fully charged, the handset can be left on t[...]

Preparati on 16 For assi stance, pleas e visit htt p://www.panasonic.co m/help Dial ing m ode If you cannot mak e calls, change this setting according to your telephone line service. The default setting is “ Tone ” . “ Tone ” : For tone dial service. “ Pulse ” : For rotary/pulse dial service. 1 { MENU } i {#}{ 1 }{ 2 }{ 0 } 2 {V} / {^} [...]

Making/Ans wering Calls 17 For assi stance, pleas e visit htt p://www.panasonic.co m/help Making calls 1 Lift the handset and dial the phone number . L T o correct a digit, press { Clear } . 2 Press {C} or { Call } . 3 When you finish talking, pres s { OFF } or place the handset on the base unit or charger . Using the speakerphone 1 Dial the phone [...]

Making/An swering Calls 18 For assi stance, pleas e visit htt p://www.panasonic.co m/help Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while t he handset is ringing for an incom ing call. Note: L Y ou can also program the handset ringer volume beforehand ( page 24). T emporary h andset ringer off Whil[...]

Making/Ans wering Calls 19 For assi stance, pleas e visit htt p://www.panasonic.co m/help 2 T o switch between calls, press { CALL W AIT } . Note: L Please contact your s ervice provider/telephone company for details and availability of this servic e in your area. T emporary tone dialing (for rotary/pulse s ervice users ) Y ou can temporarily switc[...]

Shared Phonebook 20 For assi stance, pleas e visit htt p://www.panasonic.co m/help Shared phonebook The shared phone book allows you to make calls without having to dial manually . Any handset registered t o the base unit can use the shared phonebook. Y ou can add 50 names and phone numbers t o the shared phonebook. Import ant : L Only 1 person can[...]

Shared Ph onebook 21 For assi stance, pleas e visit htt p://www.panasonic.co m/help Editing entries 1 Find the desired entry (page 20). i { Option } 2 {V} / {^} : “ Edit ” i { Select } 3 Edit the name if nec essary (16 characters max.; page 20). i { Next } 4 Edit the phone number if necessary (32 digits max.). i { Next } i { Save } i { OFF } Er[...]

Programming 22 For assi stance, pleas e visit htt p://www.panasonic.co m/help Programmable settings Y ou can customize the unit by programming th e following features using the handset. T o access the features, there are 2 methods: – scrolling through the display me nus (page 22) – using the direct commands (page 24) L Mainly the direct command[...]

Programming 23 For assi stance, pleas e visit htt p://www.panasonic.co m/help *1 If you program these settings using one of the handset s, you do not need to program the same item using another handset. Initial setting Set answering (KX-TG9371/ KX-TG9372) Ring count *1 38 Recording time *1 39 Remote code *1 37 Voice Mail Store VM access# *1 40 VM t[...]

Programming 24 For assi stance, pleas e visit htt p://www.panasonic.co m/help Programming using the direct comma nds 1 { MENU } i {#} 2 Enter the desired feature code. 3 Enter the desired setting code. i { Save } L This step may vary depending on the feature being programm ed. L T o exit the operation, press { OFF } . Note: L In the following t abl[...]

Programming 25 For assi stance, pleas e visit htt p://www.panasonic.co m/help For the T alkin g Caller I D/answering system (KX-TG 9371/KX-TG9372) *1 If “System setting” column is checked, you do not need to program the same item using another handset. Set dial mode { 1 }{ 2 }{ 0 }{ 1 } : Pulse { 2 } : < Tone > r 16 Set flash time *6 { 1 [...]

Programming 26 For assi stance, pleas e visit htt p://www.panasonic.co m/help *2 If you subscribe to Caller ID service and want to view the c aller’s information after lifting up the handset to answer a call, turn off this feature. *3 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including c[...]

Programming 27 For assi stance, pleas e visit htt p://www.panasonic.co m/help Special instructions for programmable settings Blo ck ca lls ( Calle r ID subscrib ers only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. Y ou can store up to 20 phone numbers in the block cal[...]

Programming 28 For assi stance, pleas e visit htt p://www.panasonic.co m/help off (page 34) in addition to turning the night mode on. (KX-TG9371/ KX-TG9372) L If you have set the alarm, the alarm sounds even if the night mode is turned on. Setting the start and end time 1 { MENU } i {#}{ 2 }{ 3 }{ 7 } 2 Enter the desired hour and minute you wish to[...]

Programming 29 For assi stance, pleas e visit htt p://www.panasonic.co m/help Note: L T o stop the alarm , press any dial key or place the handset on the base unit or charger . L When the handset is in use, the alarm will not sound unt il the handset is in standby mode. L If the t alking alarm clock is set at the same time for two or more handsets,[...]

Programming 30 For assi stance, pleas e visit htt p://www.panasonic.co m/help Note: L While registering, “ Base registering ” is displayed on all registered handsets. L When you purc hase an additional handset, refer to t he additional handset’s install ation m anual for registration. Deregistering a handset A handset c an cancel its own regi[...]

Caller ID Service 31 For assi stance, pleas e visit htt p://www.panasonic.co m/help Using Caller ID service Import ant : L This unit is Caller ID comp atible. T o use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is be ing received, t[...]

Caller ID Servic e 32 For assi stance, pleas e visit htt p://www.panasonic.co m/help phonebook, the sto red name in the phonebook is announced. Ringer ID This feature can help you identify who is calling by using dif ferent ringers for diff erent ca l lers stored in the phonebook. Y ou can ass ign a dif ferent ringer to eac h phonebook entry . When[...]

Caller ID Service 33 For assi stance, pleas e visit htt p://www.panasonic.co m/help – Aft er the call is ended, the phone number of the caller , when reviewed from the Caller list, is displayed in the same Forma t as the Edited Num ber . For example, you ca n use this feature to set the unit to ignore the area code of callers in your area c ode, [...]

Answer ing System 34 For assi stance, pleas e visit htt p://www.panasonic.co m/help Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. Y ou can also set the unit to play a greeting message but not to record caller messages. Select “ Greeting only ” as the recording time settin[...]

Answering System 35 For assi stance, pleas e visit htt p://www.panasonic.co m/help Greeting message When the unit answers a call, callers are greeted by a greeting message. Y ou c an record your own greeting message or use a pre-recor ded greeting message. Recording your gre eting message Y ou can record your own greeting message (2 m inutes max.).[...]

Answer ing System 36 For assi stance, pleas e visit htt p://www.panasonic.co m/help Erasing a ll messages Press { ERASE } 2 t imes while the unit is not being used. Listening to messages using the handset When new m essages have been recorded: – “ New message ” is displayed. – The message indicator on the handset flashes slowly if the m ess[...]

Answering System 37 For assi stance, pleas e visit htt p://www.panasonic.co m/help Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system set tings. The unit’s voice guidance prompts you t o press certain dial keys to perform diff erent operations[...]

Answer ing System 38 For assi stance, pleas e visit htt p://www.panasonic.co m/help *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only: T o resume operation, enter a remote command w ithin 15 seconds, or the voice guidance s t arts. *3 For S panish voice guidance only T urning o[...]

Answering System 39 For assi stance, pleas e visit htt p://www.panasonic.co m/help company to deactivate y our voice mail service. If your service provider/telephone company cannot do this: – Set this unit’ s “ Ring count ” setting so that this unit’s answering system answ ers calls before the voice mail service of your service provider/t[...]

V oice Mai l Service 40 For assi stance, pleas e visit htt p://www.panasonic.co m/help V oice mail service V oice mail is an automatic answering service offered by your service provider/telephone company . Af ter you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailab[...]

V oice Mai l Service 41 For assi stance, pleas e visit htt p://www.panasonic.co m/help Listening to voice mail messages The unit lets you know that you have new voice mail m essages in the following ways: – “ New Voice Mail ” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turne[...]

Inte rcom /Loca tor 42 For assi stance, pleas e visit htt p://www.panasonic.co m/help Intercom Intercom calls can be made: – between handset s. – between the handset and base unit . (KX-TG9371/KX-TG 9372) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. T o a nswer the call with the handset, press { OFF } [...]

Inte rcom /Loca tor 43 For assi stance, pleas e visit htt p://www.panasonic.co m/help L T o put the outside call on hold, press { HOLD } . T o re sume th e conference, press { Conf } . Answering a transferred call Press {C} to answer the page. Note: L After the p aging party disconnects, you can talk t o the outside caller . Handset locator Y ou ca[...]

Useful Inform ation 44 For assi stance, pleas e visit htt p://www.panasonic.co m/help W all mounting Base unit 1 Lead the telephone line cord through the hole in the wall mounting adapt or in the direction of t he arrow . 2 T uck the telephone line cord inside the wall mounting adaptor ( A ). Connect the AC adaptor cord and telephone line cord ( B [...]

Usef ul Inf ormat ion 45 For assi stance, pleas e visit htt p://www.panasonic.co m/help 5 Connect the telephone line cord. Mount the unit by inserting the mounting pins into the rou nd openings on the adap tor (for pin 2 , use the round cut out at the bottom of the adaptor if you are using the 4 inch phone plate), then slide the unit down to secure[...]

Useful Inform ation 46 For assi stance, pleas e visit htt p://www.panasonic.co m/help Error messages If the unit detects a problem, one of the following message s is shown on the display . Display message Cause/solution Busy or System is busy. Please try again later. L The called handset or base unit i s in use. L Other units are in use and the sys[...]

Usef ul Inf ormat ion 47 For assi stance, pleas e visit htt p://www.panasonic.co m/help T rouble shooting If you still have difficulties after following the instru ctions in this section, disconnec t the base unit’ s AC adaptor , then reconnect the base unit’ s AC adaptor . Remove the batteries from the handset, and then insert the batteries in[...]

Useful Inform ation 48 For assi stance, pleas e visit htt p://www.panasonic.co m/help Battery recharge Making /answering calls, interco m While programm ing, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit. L The maximum number of handsets (6) is al[...]

Usef ul Inf ormat ion 49 For assi stance, pleas e visit htt p://www.panasonic.co m/help *1 KX-TG9371/KX -TG9372 Caller ID/T al king Caller ID *1 I cannot mak e long distance calls. L Make sure that you ha ve long distance service. Probl em Cause/solution Caller information is not displayed. L Y ou need to subscribe to Caller ID service. Contact you[...]

Useful Inform ation 50 For assi stance, pleas e visit htt p://www.panasonic.co m/help *1 KX-TG9371/KX -TG9372 Answering system (KX-TG9371/KX-TG 9372) I cannot dial the phone number edited in the caller list. L The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit th[...]

Usef ul Inf ormat ion 51 For assi stance, pleas e visit htt p://www.panasonic.co m/help Liquid da mage Cauti on: L T o avoid permanent damage, do not use a microwave oven to s peed up the drying process. I cannot operat e the answering s ystem remotely . L Y ou are entering the wrong remote access code. If you forgot the remote access code, store a[...]

Useful Inform ation 52 For assi stance, pleas e visit htt p://www.panasonic.co m/help FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If re[...]

Usef ul Inf ormat ion 53 For assi stance, pleas e visit htt p://www.panasonic.co m/help about what will disable alarm equipment, consult your telephone company or a qualified installer . This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear , noise might be heard in your Hearing[...]

Useful Inform ation 54 For assi stance, pleas e visit htt p://www.panasonic.co m/help Notice ENERGY ST AR As an E NERGY S TA R ® Participant, Panasonic has determined that this product meets the E NERGY S T AR guidelines for energy efficiency . E NERGY S T AR is a U.S. registered mark. interference is experienced, move the cordless telephone furth[...]

Usef ul Inf ormat ion 55 For assi stance, pleas e visit htt p://www.panasonic.co m/help Specifications ■ St anda rd: DECT 6.0 (Digital Enhanced Cordless T elec ommunications 6.0) ■ Number of channels: 60 Duplex Channels ■ Freque ncy range: 1.92 GHz to 1.93 GHz ■ Duplex procedure: TDMA (T ime Division Multiple Access) ■ Channel sp acing: 1[...]

Useful Inform ation 56 For assi stance, pleas e visit htt p://www.panasonic.co m/help Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://ww[...]

Usef ul Inf ormat ion 57 For assi stance, pleas e visit htt p://www.panasonic.co m/help W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERT O RICO, INC. San Gabriel Industrial Park, A ve. 65 de Infantería, Km. 9.5, Carolina, Puert[...]

Useful Inform ation 58 For assi stance, pleas e visit htt p://www.panasonic.co m/help IF REP AIR IS NEEDED DURING THE LIMITED W ARRANTY PERIOD THE PURCHASER WILL BE REQUIRED T O FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICA TING DA TE OF PURCHASE, AMOUNT P AID AND PLACE OF PURCHASE. CUST OMER WILL BE CHARGED FOR THE REP AIR OF ANY UNIT RECEIVED [...]

Index 59 Index A Additional handset: 29 Alarm: 28 Answ erin g call s: 17 Answering syst em Call screening: 34 Erasing messages : 35 , 36 , 38 Greeting only: 39 Listening to messages: 35 , 36 , 37 Number of rings: 38 Reco rding ti me: 39 Remote access code: 37 Remote operation: 37 Ring count: 38 T oll s aver: 38 T urning on/off: 34 , 36 , 38 Auto ta[...]

PNQX1 008ZA CM1207PN0 For your future reference We recommend keeping a record of the fol lowing information to assist with any repair under warranty . Panasonic Consumer Electronics Company , Divis ion of P anasonic C orporatio n of Nor th Amer ica One Panasonic W ay , Sec aucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial P[...]