Panasonic WJ-ND300A manual

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. Network Disk Recorder Operating Instructions Model No. WJ-ND300A A LA R M A LA R M S U S PE N D E D E R R OR TI M E R R E C O PE RA TE 1 - L IN K / A C T-2 H D D 1 H D D 2 H D D 3 E S C P U L L N e tw o r k Dis c Re c [...]

2 CONTENTS Preface ....................................................................................................................... ..... 3 Features ...................................................................................................................... 3 About these Operating Instructions ......................................[...]

3 Preface Features The Network Disk Recorders WJ-ND300A series are designed for use within a surveillance system, and perform recordings and playbacks pictures from network cameras in the system. The network disk recorder is a recording device using a hard disk drive to record camera pictures instead of using video tapes so that pictures recorded b[...]

4 About these Operating Instructions There are 3 sets of operating instructions for the WJ-ND300A as follows. • Installation Guide (book) • Operating Instructions (PDF) • Setup Instructions (PDF, these operating instructions) These "Operating Instructions" contain descriptions of how to operate this unit using a PC via a network. Re[...]

5 Abbreviations The following abbreviations are used in these operating instructions. Microsoft ® Windows ® 2000 Professional Service Pack 4 is described as Windows 2000. Microsoft ® Windows ® XP Professional SP2 and Microsoft ® Windows ® XP Home Edition SP2 are described as Windows XP. T erms Used in these Operating Instructions HDD Refers t[...]

6 External recording mode Function for changing the programmed time schedule through an external switch connected to the unit. Event An event is a phenomenon which triggers a specific operation (event operation) in the unit. Events are divided into terminal alarm, command alarm, and site alarm. Event Action Event action refers to a specific operati[...]

7 Recording/Playback/Live Image T ransmission Recording Images will be transmitted from cameras to this unit and will be recorded. Images from up to 32 cameras can be recorded on a single network disk recorder. Recorded images are compliant with the JPEG format. Playback Images recorded on the hard disk drive of this unit can be transmitted to a PC[...]

8 Restrictions when operating MPEG-4 images There are following restrictions when "MPEG-4" is selected for the image compression method on the setup menu (advanced) ("NW camera setup" under "Camera"). 1. When displaying live images q Black screen may be displayed for the first few seconds ( * ) when the following opera[...]

9 4. When recording images q Time and date displayed on the recording event list (actual start time of recordings) may not exactly indicate the actual time of recording trigger (event occurrence time, start time of the schedule recording, etc.), and also the recording duration may be shortened for seconds worth two times of the refresh interval set[...]

10 Recording Start/stop recording manually. Refer to a system administrator for the required settings for manual recording. Refer to the Setup Instructions (PDF) for descriptions of how to turn on the unit and how to display the operation win- dow. Screenshot 1 Display the [HDD] tab. Step 1 Click the [ D ] button of the [Recording] box. Note: Hold [...]

11 About the recording mode and the priority There are 5 recording modes. Each recording mode and priority is as follows. When two or more recordings with different recording modes started simultaneously, only recording with the highest priority will start. Recording Mode Emergency recording Post-event recording Manual recording Schedule recording [...]

12 Playback A recorded image can be played. Playback is also available during recording. Screenshot 1 Display the [HDD] tab. Step 1 Click the [PLAY] button. → Playback of a recorded image will be performed. will be displayed in the status display area. Playback will start from the finish point (time and date) of the last playback. Notes: • When[...]

13 Other functions for playback Pausing Frame play/reverse frame play Fast playback/fast reverse playback • Playback will be stopped when this button is clicked during playback. • Playback will be resumed when this button is clicked during pausing. • Frame play/reverse frame play is available only during paus- ing. • When the [NEXT IMAGE] b[...]

Playback on a multi- screen Text (page 34) EL-Zoom • Displays playback images on a 4-Screen. • Up to 4 camera images can be displayed simultaneously on a 4-Screen screen. Images of the camera group (A-H) consisted from 4 camera channels in advance will be switched and displayed sequen- tially on a 4-Screen screen. Refer to the Setup Instruction[...]

15 A-B Repeat Playback Zoom In Recorded images between two designated points (point A: start point, point B: end point) will be played repeatedly. q Designate a start point (A) by clicking the [Start] button during playback. → The time and date of point A will be displayed next to the [Start] button. w Designate an end point (B) by clicking the [[...]

16 Images from cameras will be recorded on the built-in hard disk drive of this unit. Select a disk and play images as follows. The following disks can be selected. • HDD normal recording area/event recording area: Recording area in the built-in hard disk of this unit. Recorded images by manual recording (page 10), event recording or SD memory da[...]

17 Screenshot 2 The selected disk will be displayed on the status display area. Step 3 Click the [HDD] tab. Screenshot 3 The [HDD] page will be displayed. Step 4 Click the [PLAY] button. → Recorded images on the selected disk will be played. will be displayed in the status display area. Note: Playback will start from the finishing point (time and[...]

18 Playback from a Designated T ime and Date Start playback by designating the desired time and date of a recorded image to be played. Playback is also available during recording. Screenshot 1 Click the [GO TO DATE] button in the playback point operation area after selecting the desired camera chan- nel to display the "GO TO DATE" window.[...]

19 Search and Play Recorded Event Search for a recording event and play it (recording event search) Recording events can be searched by filtering as follows. Note: Area of the hard disk drive subject to search for recording events is different depending on the disk area. To search for recording events in the HDD normal recording area and event reco[...]

20 How to Operate Screenshot 1 Click the [Search] button in the [Search] box of the [Control] tab. The "REC Event Search" window is dis- played. Step 1 Select searching conditions • "Time & Date" Filter by time and date. Select a start time and an end time by clicking the [ i ] button. • "REC Events" Filter by [...]

21 Screenshot 2 The search results (recording event list) will be dis- played below the [Control] tab. Step 3 Click the time of the desired recording event. → Play a recorded image of the recording event from the selected time. Step 4 Click the [STOP] button to stop playback. Notes: • Playback of SD memory data When a recorded image of the reco[...]

22 Monitor Live Images Live image will be displayed in the web browser window. It is possible to display live images on a single screen or a multi-screen in the web browser window. It is also possible to display live images sequentially (sequential display). Display Images from a Camera on a Single Screen Screenshot 1 Display the [Cam Select] tab. [...]

23 Display Images from Cameras on a 4-Screen Images from cameras will be displayed on a 4-Screen screen. Screenshot 1 Display the [Cam Select] tab. Step 1 Click the button of the [Multiscreen Select] box. Screenshot 2 Images from cameras will be displayed on a 4-Screen screen. Step 2 Up to 4 camera images can be displayed simultaneous- ly on a 4-Sc[...]

24 Display Images in the Sequential Display Displayed images from cameras will be switched automatically. Camera images will be displayed sequentially according to the settings performed in advance. Screenshot 1 Display the [Cam Select] tab. Step 1 Click the button of the [Sequence] box. → The lamp on the button lights (green) during sequence ope[...]

25 Control Cameras When displaying live images, the following camera controls are possible. • Panning/tilting: Moves a camera horizontally/vertically. • Zooming: Zooms in/out of images. • Focus: Adjusts the focus. • Brightness: Adjusts the brightness of the lens. • Preset action: Moves a camera to the preset position registered in advance[...]

26 Zoom/Focus/Brightness Operations Zooming: Zooms in/out of images. Depending on the models of the connected cameras, the image size for the respective zooming portion may be different. For further information, refer to the operating instructions of the camera. Focus adjustment: Adjusts the focus. The auto focus function is available. Brightness a[...]

27 Move a Camera to the Preset Position Moves a camera to the preset position registered in advance. Registering preset positions is required to perform the preset function. Refer to the operating instructions of the connected camera for the descriptions of how to register the preset posi- tion. It is impossible to register the preset positions of [...]

28 About the Event Function The event action will be performed when the following events occur. • Terminal alarm: When a signal is supplied from an external device such as a door sensor to the ALARM terminal, this is stated as an event of a terminal alarm. • Command alarm: A command alarm is sent from a PC via a network. • Site alarm: An alar[...]

29 About the alarm action • Start recording. Recording will start at an event occurrence. Recording will be performed according to the settings such as recording duration, recording rate, etc. that were configured on the setup menu. (Refer to the Setup Instructions (PDF) for further information.) Depending on the settings, it is possible to start[...]

30 Cancel the Alarm Action The alarm action will be performed when an event is detected. To cancel the alarm action manually, do the following. Screenshot 1 [ALARM RESET] will be displayed in the status display area when an alarm occurs. Step 1 Click the [ALARM RESET] button. → The alarm action will be canceled. Suspend the Alarm Action Configure[...]

31 Copying (Duplicate) Images recorded on the normal area/event area can be copied manually onto the copy area of the hard disk drive. It is recommended to make back-up copies on a regular basis for unexpected situations such as malfunction of the hard disk. Manual copy is available during the following. • While displaying live images • While p[...]

32 Step 5 Click the [OK] button. → will be displayed in the status display area when copying starts. However, copying will not be performed in the following cases (the pop-up window will be displayed): • When another user has selected the desired copy drive • When copying is being performed[...]

33 Deletion of Recorded Images Saved on the Hard Disk Manually Screenshot 1 Click the [Maintenance] button in the setup menu (Advanced) and then click "Data Delete". The "Data Delete" window will be displayed. Step 1 Set time and date for any of "Manual Delete for Normal Recording Area", "Manual Delete for Event R[...]

34 Display/Edit the T ext Information It is possible to attach text information to images when recording. It is possible to enter up to 200 characters for text information. These are the descriptions of how to display/edit the attached text information to images. Note: Displaying/editing text information is possible during pausing playback on a sin[...]

35 T ransmits Camera Images onto an FTP Ser ver It is possible to transmit images to an FTP server. Image transmission can be performed at a designated time periodically (FTP SEND BY PERIODIC TIMER) or at an event occurrence (FTP ALARM SENDING). T ransmit Images from Cameras Periodically It is necessary to perform the settings on the setup menu in [...]

36 Check Logs The following logs can be checked. • Error log • Access log • Event log (event occurrence time and details) • Network trouble log Check the Error Log The error log will be displayed in list form. Screenshot 1 Display the [Control] tab. Step 1 Click the [Error Log] button in the [Log] box of the [Control] tab. Screenshot 2 The [...]

37 Check the Access Log The time when logged in/out for this unit, the user name, and the IP address will be displayed. Screenshot 1 Display the [Control] tab. Step 1 Click the [Access Log] button in the [Log] box of the [Control] tab. Screenshot 2 The access log (the access log window) will be dis- played in list form below the [Control] tab. Indi[...]

38 Check the Event Log The event logs (event occurrence times and their details) will be displayed. Refer to page 28 for further information about each event. Screenshot 1 Display the [Control] tab. Step 1 Click the [Event Log] button in the [Log] box of the [Control] tab. Screenshot 2 The event log (the event log window) will be displayed in list [...]

39 Check the Network T rouble Log The network log (network event) will be displayed in list form. Screenshot 1 Display the [Control] tab. Step 1 Click the [Network Log] button in the [Log] box of the [Control] tab. Screenshot 2 The network trouble log (the NW log window) will be dis- played in list form below the [Control] tab. Refer to page 54 for[...]

Images recorded on the SD memory card on the camera can be obtained as follows. Refer to the setup instructions (PDF) for further information about the SD memory card recording and for how to set the recording rate for the SD memory card recording. Screenshot 1 When the SD memory card on the connected camera contains recorded images, the SD memory [...]

41 Download Recorded Images Designate the start point and the end point of played images and download images to a PC. Recorded images will be downloaded as image data files (filename.n3r). Refer to page 43 for the descriptions of how to play the downloaded images. Important: • When downloading, the available disk space must be 2 or more times the[...]

42 Screenshot 3 The download window will be displayed. Step 5 Click the [Save] button. Screenshot 4 The "Save As" window will be displayed. Step 6 Create a new folder in the desired directory and click the [Save] button. → Recorded images will be downloaded as image data files (filename.n3r). Screenshot 2 The "Download" pop-up[...]

43 Play Downloaded Images Recorded images will be downloaded as image data files (filename.h3r). It is possible to play, save and print down- loaded images using the viewer software provided from this unit to PC. Download the V iewer Software Screenshot 1 Display the [HDD] tab. Step 1 Click the [VIEWER] button of the [Download (TO PC)] box. Screens[...]

44 Screenshot 2 The user information entry screen will be displayed. Step 3 Complete the user information fields and click the [Next] button. Note: User information entry is not required to proceed. Install the V iewer Software Screenshot 1 The install wizard window will be displayed. Step 1 Double-click the downloaded file (n3vsetup.exe). Note: Wh[...]

45 Screenshot 3 The setup type selection screen will be displayed. Step 4 Select "Complete" and click the [Next] button. Screenshot 4 The wizard is ready to install. Step 5 Click the [Install] button. Screenshot 5 Step 6 Click the [Finish] button. The installation of the viewer software is complete.[...]

46 Playback Downloaded Images Screenshot 1 Start up the viewer software and display the following window. Step 1 Click the [OPEN] button. Uninstalling the V iewer Software [For Windows XP] 1. Open "Add or Remove Programs" in "Control Panel". 2. Select "ND Viewer" (the program to be deleted) from presently installed pro[...]

47 Screenshot 2 The [Open file] window will be displayed. Step 2 Select the downloaded image data file (filename.n3r). Note: It is possible to select two files or more (up to 32 files) by clicking the desired files while holding down the [Ctrl] key or the [Shift] key. Step 3 Click the [Open] button. Screenshot 3 The recorded images will be played i[...]

48 Save Downloaded Images It is possible to save the paused image as a jpeg file (extension: jpg). Saving the downloaded file is available only when the image is paused. Screenshot 1 Start operation when playing the downloaded images using the viewer software. Step 1 Click the [PAUSE] button. Step 2 Click the [SAVE] button. Screenshot 2 The "S[...]

49 Print the Displayed Image It is possible to print the paused image. Screenshot 1 Start operation when playing the downloaded images using the viewer software. Step 1 Click the [PAUSE] button. Step 2 Click the [PRINT] button. Note: The time and date being displayed on the viewer when paused will also be printed.[...]

50 Perform the Alteration Detection It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the down- loaded data. Refer to page 42 for descriptions of how to attach a code for the alteration detection. Screenshot 1 Start up the viewer software and display the following window. Step 1 Click th[...]

51 Notification by E-Mail Alarm Mail Notification The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs. Contents of the alarm mail: Edit the Contents of the Alarm Mail It is possible to edit the contents of the alarm mail that notifies of the event occurrence with the time and date of the eve[...]

52 List of characters to be replaced Item to be displayed Display style of Example entered characters Time and date when the alarm occurred %#05000000 4-digit display (2005 - 2035) Month when the alarm occurred (number) %#05000100 1 or 2-digit display (1 - 12) Month when the alarm occurred (letters) %#05000200 Displays first 3 letters (Jan, Feb …[...]

53 W arning Mail Notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND300A (192.168.0.250) STATUS REPORT. DATE: 2005-1-1 12:00:00 STATUS: The description of the trouble will be displayed. ( Ex. THERMAL ERROR) Display Description DATE Time and date when the trouble occurred[...]

54 About the Error Log The following are the descriptions about the contents of the error log and the network error log. Content Power outage detection Error Log Network log Indication on the LCD Output from the connec- tor on the rear panel PWR LOSS – SYS-1 ERR POWER FAILURE – Recover from a power outage PWR RECOVER –– – Fan warning FAN [...]

55 Network link error – LINK_ERR_0p NET-1-p ERR NW LINK ERROR Network error output Network camera error detection CAM cc ERR – NET-3-0 ERR CAMERA cc ERROR Camera error output Network camera error recovery E-mail transmis- sion complete CAM cc RECOVER – – SMTPMAIL_SEND – – – – E-mail authentica- tion error – SMTPATTEST_ERR – Netw[...]

Other error for NTP Time from the NTP server is invalid Failed to resolve NTP server address from DNS Failed to adjust the time No response from the NTP server SNMP transmis- sion succeeded 56 Password error for DDNS user name – DDNSUSERPASS_ERR – Network error output DDNS IP address update error – DNSIPADDUPDATE_ERR – Network error output [...]

Request to start writing on the cam- era SD denied CAM cc SD START ERR NET_5-0 ERR CAMERA cc SD ERROR Camera error output Request to finish writing on the cam- era SD denied CAM cc SD END ERR NET_5-0 ERR CAMERA cc SD ERROR Camera error output Request to obtain a data list on the camera SD denied CAM cc GET LIST ERR NET_5-0 ERR CAMERA cc SD ERROR Ca[...]

58 EVT-**% or EVT-FULL CPY-**% or CPY-FULL CAM cc ERR LINK_ERR_0p CAM cc SD ERR HDD-5ERR EVENT-HDD FULL HDD-6ERR COPY-HDD FULL NET-3-0ERR CAMERA cc ERROR NET-1-p ERR NW LINK ERROR NET_5-0 ERR CAM- ERA cc SD ERROR (or no indication) The HDD is almost full or completely full. Communication with the network camera is unstable, or no network camera is [...]

59 Parameter u Description Unit/unit number Detail 1-6: Extension unit, 9: RAID of this unit, 0: SINGLE of this unit f FAN number 1-4: FAN number (FAN1-FAN4) d Disk number 1-4: Disk number (HDD1-HDD4), 5: Others (Unknown HDD) p Network port number 1: Camera port, 2: Client PC port cc vvv e Camera number Volume number HDD error count 01-32: Camera n[...]

60 • Is the Ethernet cable firmly connected to the 10BASE- T/100BASE-TX port? Confirm the cable is firmly connected. T roubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when ha[...]

61 • The buttons may not be displayed orderly if the font setting of Windows has been changed from the default setting. Use with the default font setting. • Reload the contents by pressing the [F5] key. • Depending on the traffic of the network, there might be difficulties in displaying images. Press the [F5] but- ton on the keyboard to reque[...]

62 • Are the correct user name and password entered? Confirm the correct user name and password. When MPEG-4 is selected for the image compression method of the camera, live images may not be displayed in the image display area and black screen will be dis- played for a few minutes in the following cases. • When frequently checked if the approp[...]

63 • When trying to display MPEG-4 images via Internet, images may not be displayed. MPEG-4 image display via Internet is affected by the configurations of the network devices such as a router. Refer to the net- work administrator for further information. • When logged in with "Limited" user account of Windows operating system, images[...]

64 When using a PC on which Windows XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following occurred. By performing the following solutions, other applications and the security level may not be affected. The &q[...]

65 The following message is displayed on the information bar. "To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options … " – – The following message is displayed on the information bar when tried to execute a downloaded file. "The pub- lisher could not b[...]

Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated co[...]