Panasonic WV-NM100 manual

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. Model No. WV -NM100 Network Camera Operating Instructions[...]

2 The serial number of this product may be found on the bot- tom of the unit. You should note the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identification in the event of theft. Model No. WV-NM100 Serial No. Caution: Before attempting to connect or operate this product, pleas[...]

3 IMPOR T ANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not use near any heat sour[...]

4 CONTENTS PREFACE ....................................................................................................................... 6 FEATURES ................................................................................................................ 6 PRECAUTIONS .........................................................................[...]

5 ADVANCED SETTINGS ................................................................................................. 54 Advanced Settings for “Operation mode” .................................................................. 54 Adjusting the Picture ..............................................................................................[...]

6 PREF ACE This camera offers you the following features: ● Y ou can use it with the web browser of a PC. You can view camera pictures, set up preferences for the camera and operate the camera with the web browser of a PC just by connecting the camera to a network. Note: Setting of the network environment is required depending on the PC. ● Y ou[...]

7 PRECAUTIONS ● Refer all work related to the installation of this product to qualified service personnel or system installers. ● Do not operate the appliance beyond its specified temperature, humidity , or power source ratings. Use the appliance at temperatures within 0 °C - + 40 °C (32 °F - 104 °F) and humidity below 90 %. The input power[...]

PLA TFORM Setting up and operating this camera is possible with PCs meeting the system requirements described below. OS: Microsoft ® Windows ® 98 Second Edition Microsoft ® Windows ® 2000 Professional Service Pack 2 Microsoft ® Windows ® Me Microsoft ® Windows ® XP Microsoft ® Windows NT ® Workstation 4.0 Service Pack 6a Computer: PC/AT C[...]

9 TRADEMARKS AND REGISTERED TRADEMARKS • Microsoft, Windows, Windows NT and Windows XP are registered trademarks of Microsoft Corporation in the U.S. and/or other countries. • Netscape, Netscape Navigator, Netscape ONE, the Netscape N and Ship's Wheel logos are registered trade- marks of Netscape Communications Corporation in the U.S. and [...]

10 MAJOR OPERA TING CONTROLS AND THEIR FUNCTIONS Front V iew Dome cov er Po w er LED Y ou can select ON or OFF f or the LED on the “System” page. (Refer to page 63.) Rear V iew HTML document initialization switch All HTML documents return to the default settings (to the default settings of the latest upgraded firmware if the firmware has been u[...]

11 INST ALLA TIONS This is an example of an installation onto a wall. Screws W all-mounting brack et Install the wall-mounting bracket onto the wall using the screws. STEP1 Install the camera onto the wall-mounting brack- et by referring to the illustration shown on the left. It is possible to install the camera upside down. Install the camera in t[...]

12 CONNECTIONS Connection between a PC and This Camera (Connection type 1) Connect the camera and the PC directly using an Ethernet cable when browsing the camera pictures or performing the network settings of the camera. < Connection example > < Required cable > Ethernet cable (category 5 cross cable) • All cameras connected to the n[...]

13 Using with an Intranet (LAN) (Connection type 2) Connect the camera to an intranet (LAN) using an Ethernet switching hub or router when browsing camera pictures of a camera installed in the same LAN (the intranet of a company or home). < Connection example > < Required hardware > Ethernet switching hub or router < Required cable &[...]

14 CONNECTIONS Using via the Internet (Connection type 3-4) Connecting the camera to the Internet using an xDSL modem or a cable modem. < Connection example > < Required hardware > • Cable modem or xDSL modem • Broadband router < Required cable > Ethernet cable (category 5 straight cable) • When the camera is connected using[...]

15 SETUP After completing the connections, it is necessary to set up the network of the PC and the camera. To operate the camera connected in a network such as a LAN or the Internet, it is necessary to set up the network. Use the provided "Panasonic IP Setup" software to set up the network of the camera. (Refer to the next page). If the s[...]

16 SETUP Setup with the Provided " Panasonic IP Setup " Software Set up the network of the camera by using the "Panasonic IP Setup" software included on the CD-ROM provided with the camera. The "Panasonic IP Setup" starts up. The MAC address and the IP address of the connected camera will be displayed. (Click the “RE[...]

17 Set parameters for each item. "IP Address" "Subnet Mask" "Default Gateway" "HTTP Port" Enter parameters depending on your environ- ment. For further information about the parameters, refer to pages 27-28. "DHCP" "DNS" Click the [Enable] radio button when using the DHCP and the DNS. When[...]

18 SETUP Begin the setup when the PC is in the same condition as just after the startup. The "Control Panel" window appears. Screenshot 2 Screenshot 1 Select "Control Panel" ([Start] - [Settings] - [Control Panel]). STEP1 Click once to select the [Network] icon. STEP2 Network Setup of the PC To set up the network of the PC, firs[...]

19 The "Network" window appears. If the “TCP/IP” item is not displayed, refer to the operating instructions of the OS and follow the procedures to install the TCP/IP. The "TCP/IP Properties" window appears. Screenshot 4 Note Screenshot 3 Click the [Configuration] tab. Click to select the TCP/IP protocol of the cur- rently us[...]

20 SETUP Using Windows 2000 The following procedures are examples when using Windows 2000. You can proceed in the same way when using Windows NT. Log in as one of the administrators before beginning the setup. ! Important Begin the setup when the PC is in the same condition as just after the startup. The "Network and Dial-up Connections" [...]

21 The "Local Area Connection Properties" window appears. If the “Internet Protocol (TCP/IP)” item is not displayed, refer to the operating instructions of the OS and follow the procedures to install the TCP/IP. The "Internet Protocol (TCP/IP) Properties" window appears. Screenshot 4 Note Screenshot 3 Click to select "I[...]

22 SETUP Using Windows XP (Category V iew) Begin the setup when the PC is in the same condition as just after the startup. The "Control Panel" window appears. The "Network and Internet Connections" window appears. Screenshot 3 Screenshot 2 Screenshot 1 Select "Control Panel" ([Start] - [Control Panel]). STEP1 Double cl[...]

23 The "Network Connections" window appears. The "Local Area Connection Properties" window appears. The "Internet Protocol (TCP/IP) Properties" window appears. Screenshot 6 Screenshot 5 Screenshot 4 Click to select "Local Area Connection", and then click "Change settings of this connection" in the &[...]

24 SETUP Network Setup of the Camera After completing the network setup of the PC, begin the network setup of the camera. If multiple cameras are connected, it is required to set up each camera individually. The following information is necessary for the network setup of the cameras. If you do not have the following information, refer to your netwo[...]

25 The “Top Menu” page of the camera setup appears. The “Basic setup” page appears. The “Operation mode” page of “Advanced setup” appears. Screenshot 5 Screenshot 4 Screenshot 3 Click the [Setup] button. The login window will appear when you press the [Camera Control] button or the [Setup] button on the “Top Menu” page for the f[...]

26 SETUP The "Network" page appears. Screenshot 6 Set parameters for each item in the "Network" page. The parameters differ depending on the con- nection type (refer to pages 12-14). For further information, refer to the next page. Click the [SET] button after completing the setup. After you click the [SET] button, the “Comman[...]

27 Parameters for the " Network setup " Items Depending on the Connection T ype Item Connection type Description of the parameter IP address Connection type 1 Enter “xxx.yyy.zzz.nnn” for the IP address (where “xxx.yyy.zzz” should be the same numbers assigned to the PC, and “nnn” should be a number from 2 to 254 except the same[...]

28 SETUP Network speed Common to all connection Set the network speed. types Use the default setting “auto” for the network speed. Selectable parameters: auto (default setting), 100 Mbps (full duplex), 100 Mbps (half duplex), 10 Mbps (full duplex), 10 Mbps (half duplex) HTTP port Connection type 1, 2 and 3 Use the default setting “80” for t[...]

29 Installation of the MPEG-4 Plug-in Installation of the plug-in is required to browse motion pictures. Insert the provided CD-ROM into the CD-ROM drive of the PC. The launcher software starts up automatically. Click the [MPEG-4 Installation] button. After the installer starts up, follow the instructions of the wizard. • The MPEG-4 plug-in is ex[...]

30 SETUP Basic Settings After completing the network setup of the PC and the camera, begin the basic settings of the camera. The basic settings are the minimum settings required to operate the camera, such as date setting and setting of "Operation mode". Begin the setup when the PC is in the same condition as just after the startup. The b[...]

31 The time on the browser will be displayed as hours and minutes (00:00), though you can set hours, min- utes and seconds in "Time setup". ! Important Click the [Setup] button. The login window will appear when you press the [Camera Control] button or the [Setup] button on the “Top Menu” page for the first time. The default settings [...]

32 BROWSING PICTURES If the setup has been completed, you can browse through the pictures on the camera. The pictures of the camera can be displayed as still pictures or motion pictures. Displaying multiple pictures of multiple cameras on a screen is also possible. To display multiple pictures of multiple cameras on a screen, refer to page 36. Moni[...]

33 Begin the operation from the "Basic setup" page. The "Control" page appears and the still picture of the cam- era is displayed. Operation buttons are displayed below the still picture. Screenshot 2 Screenshot 1 How to operate If the preparations have been completed, you can begin the operation from the "Basic setup"[...]

34 BROWSING PICTURES Monitoring the Motion Picture of a Single Camera Set as follows to monitor the motion picture (MPEG-4) of a single camera. • To monitor the motion picture of a camera, installation of the plug-in is required. For further information, refer to page 29. • You may have problems browsing motion pictures depending on the bandwid[...]

35 Begin the operation from the "Basic setup" page. The "Control" page appears. The motion picture of the cam- era is displayed. Screenshot 2 Screenshot 1 To display the motion picture of the selected camera, click the [Live-ON] button. To quit displaying the motion picture of the selected camera, click the [STOP] button. The mo[...]

36 BROWSING PICTURES Monitoring Still Pictures of Multiple Cameras You can monitor pictures of multiple cameras on a single monitor screen (multi-screen) simultaneously. You can display multiple camera pictures from up to four cameras on a single monitor screen. To monitor camera pictures on the multi-screen, registration of the cameras to be monit[...]

37 The "Operation mode" page of "Advanced setup" appears. The "Multi-screen" page appears. Screenshot 3 Screenshot 2 Set the IP addresses of the cameras to be mon- itored on the multi-screen. You can register up to eight cameras as two groups by registering four cameras in each group. Camera 1 – Camera 4 are register[...]

38 BROWSING PICTURES Begin the operation from the "Multi-screen" page. The "Control" page appears. The still picture of the camera is displayed. The camera pictures are displayed on the quad screen. Screenshot 3 Screenshot 2 Screenshot 1 If five cameras or more are connected, the next multi-screen will be displayed by pressing t[...]

39 Monitoring the Picture of a Camera in a Preset Position You can monitor both the still picture and the motion picture of a camera installed in a place registered as a preset position. To monitor the image of the camera in a preset position, adjusting the position of the camera (horizontal and vertical position) and registering the shooting locat[...]

40 BROWSING PICTURES How to Operate Monitor the picture of the camera in a preset position. First, select whether a still picture or a motion picture is to be monitored in a preset position on the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. Begin the operation from the "Basic setup" p[...]

41 Operate while monitoring the picture. (The screenshot below shows when a multi-screen is used.) The "Save Picture" window appears. Screenshot 2 Screenshot 1 Saving the Currently Monitored Picture on the PC Save the still picture currently monitored as a file on the PC. You can save the picture either as single screen or multi-screen (q[...]

42 DETECTING MOTION IN THE MONITORED AREA When motion is detected in the monitored area, "Alarm" appears on the monitor screen. Simultaneously, you can save the picture of the alarmed area and send an alarm mail by e-mail (motion detector function). You can also automatically transfer the saved image to the server. To activate these funct[...]

43 • Inform by sending e-mails. You can send an alarm mail that notifies an alarm has occurred and the alarm date and time to a designated e-mail address registered in advance. You can also attach a picture to that mail. You can register up to four e-mail addresses to which this alarm mail will be sent. Contents of the alarm mail: “In WV-NM100,[...]

The "Operation mode" page of "Advanced setup" appears. The "Alarm" page appears. Screenshot 3 Screenshot 2 44 DETECTING MOTION IN THE MONITORED AREA Set the items on the "Alarm" page. Refer to the next page for details about each item. Click the [SET] button after completing the set- ting. STEP4 STEP3 Click t[...]

45 [E-mail notice setup] " E-mail notice " Select "ON" or "OFF" to set whether to notice by e-mail or not when an alarm occurs. " SMTP server address " Enter the SMTP server address of the sender " Authentication " Select "SMTP", "POP3" or "None" for the authentica- tio[...]

46 DETECTING MOTION IN THE MONITORED AREA Setting of the Motion Detection Area Set the area where motion has to be detected. You can set up to four areas. The setting can be made on the "VMD area" page of "Alarm&Transmission". Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the &[...]

47 The "Alarm" page appears. The "VMD area" page appears. Screenshot 4 Screenshot 3 Click the [VMD area] tab. STEP3 Select the desired area number to be registered by clicking the [Area 1] - [Area 4] radio buttons. Up to four areas can be designated. Designate the area for the selected area num- ber by clicking on the picture. T[...]

• Though the "Alarm log list" displays up to 100 alarm logs, only 60 pictures can be stored at the maximum. • Depending on the traffic of the network, a drop frame may occur while monitoring alarm pictures. If this occurs, click the [ B ] button or the [ A ] button to monitor each frame. • Display the saved still pictures (JPEG) usi[...]

49 TRANSFERRING PICTURES TO THE SERVER Transfer the pictures stored in the camera to the server. The transfer to the server can be made in the two following ways: • Transfer pictures when an alarm occurred in the motion detection area. • Transfer pictures at designated intervals. To transfer the pictures to the server, the settings are required[...]

50 TRANSFERRING PICTURES TO THE SERVER The "Alarm" page of "Alarm&Transmission" appears. The "FTP client" page of "Alarm&Transmission" appears. Screenshot 4 Screenshot 3 Click the [FTP client] tab. STEP3 Set the items on the "FTP client" page. This explanation is only for "Common setup&[...]

51 T ransferring Pictures to the Server at Designated Intervals Set the interval time to transfer pictures to the server at designated intervals. The setting can be made on the "FTP client" page of "Alarm&Transmission". Refer to page 49 and 50 to display the "FTP client" page of "Alarm&Transmission". [...]

52 TRANSFERRING PICTURES TO THE SERVER T ransferring Pictures to the Server when Motion is Detected Set for the pictures of the motion detection area to be transferred to the server when motion is detected by the motion detector function. The settings can be made on the "FTP client" page of "Alarm&Transmission". Refer to pag[...]

53 OTHER FUNCTIONS Alarm Connector and AUX Output Connector Security door sensor Alarm input connector Ground terminal Alarm input Alarm output connector A UX output connector (T o control external devices: for e xample, lighting ON and OFF) Customizing the Contents of the Alarm Mail You can customize the contents of the alarm mail notifying that a[...]

54 ADV ANCED SETTINGS This section explains the advanced settings for the quality of the pictures, the user authentication, etc. Advanced Settings for " Operation mode " Set the "Operation mode" (JPEG / MPEG-4) in more detail than in the "Basic setup". The advanced setting can be made on the "Operation mode" [...]

55 Setting items • If the setting item is overlapped between "Basic setup" and "Advanced setup", the latest setting has priority. For example, if a different setting is made on the "Operation mode" page after the same item has been set on the "Basic setup" page, the setting made on the "Operation mode&[...]

56 ADV ANCED SETTINGS Adjusting the Picture Adjust the picture in detail. The adjustment can be made on the "Image adjustment" page of "Advanced setup". Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. The "Operation mode" page of "Adva[...]

57 The "Image adjustment" page of "Advanced setup" appears. Screenshot 3 Set and adjust the picture in detail. " Brightness " Adjust the brightness level of the picture (seven- teen levels from "-8" to "8"). When the number is decreased, the picture gets darker. When the number is increased, the pic[...]

58 ADV ANCED SETTINGS Settings for the Host Authentication Begin the setting for the host authentication. You can set a double authentication for the operation of the camera. One is the host authentication and the other is the user authentication. The host authentication checks if an IP address of a PC accessing the camera is registered as a host o[...]

59 The "Host authentication" page appears. Screenshot 3 Begin the setting for the host authentication. " Host authentication " Select "ON" or "OFF" to set whether to authenti- cate hosts or not. " Host address " Enter the IP address of the PC to be authenti- cated. " Access level " Select [...]

60 ADV ANCED SETTINGS Settings for the User Authentication Begin the setting for the user authentication. You can set a double authentication for the operation of the camera. One is the host authentication and the other is the user authentication. The user authentication requires users to enter a user name and a password to access the camera if a P[...]

61 The [Host authentication] tab appears. The "User authentication" page appears. Screenshot 4 Screenshot 3 Click the [User authentication] tab. STEP3 Begin the setting for the user authentication. " User authentication " Select "ON" or "OFF" to set whether to authenti- cate users or not. " User name &qu[...]

62 ADV ANCED SETTINGS System Settings Begin the setting for the system such as date setting, naming the cameras, etc. The setting is made on the "System" page. Begin the operation from the "Basic setup" page. Refer to page 24 and 25 to display the "Basic setup" page. The "Operation mode" page of "Advance[...]

63 The "System" page appears. Screenshot 3 Set the items on the "System" page. For details about the items, refer below. Click the [SET] button after completing the set- ting. STEP4 STEP3 Setting items System "Time adjustment" Select a standard for the time adjustment. Manual setup: Adjust the time manually. Synchroniz[...]

64 ADV ANCED SETTINGS • If the setting item is overlapped between "Basic setup" and "Advanced setup", the latest setting has priority. For example, if a different setting is made on the "Operation mode" page after the same item has been set on the "Basic setup" page, the setting made on the "Operation [...]

65 SNMP Settings Begin the setting for SNMP (Simple Network Management Protocol): community name, equipment name, location, and e-mail address/telephone number. These parameters are required to when you connect to the administrative software (SNMP manager). The setting is made on the “SNMP” page. Begin the operation from the “System” page. [...]

66 ADV ANCED SETTINGS Setting items “Community name” Enter the name of the community to be monitored. This name must be coincident with the community name of SNMP. Characters for “Community name” 1 to 32 characters (ABCDEFGHIJKLMNOPQRSTU VWXYZabcdefghijklmnopqrstuvwxyz0123456789!#$ %’()=~|`{}<>?_-^[]/@*,.:;+) Default setting for ?[...]

67 You can refer to the "Help" page for details about the items. The "Help" page below appears by clicking the [Help] button. You can display an explanation by clicking on the desired item. USING "HELP" You can upgrade the firmware of the camera to the latest version. Refer to the dealer whether the firmware upgrade is[...]

68 TROUBLESHOOTING Before asking for repairs, please check the following symptoms. If the solutions below do not solve the problem or the symptom is not listed below, ask at the shop where you pur- chased the camera. Symptom Possible cause / Possible solution Reference page 10 10 Cannot access from the browser. • Is the category 5 cable connected[...]

69 The picture is not refreshed. Cannot access from the browser • Depending on the traffic of the network or the con- centration of access to the camera, there might be difficulties displaying the camera picture. Click the reload button of the browser to request the camera picture to be refreshed. Symptom Possible cause / Possible solution Refere[...]

70 TROUBLESHOOTING The live picture is not renewed / the alarm picture is not renewed. • The power cord or the plug is damaged. If you continue to use it, a fire or an electric shock may occur. Unplug the AC adapter immediately, and refer servicing to qualified service personnel. Symptom Possible cause / Possible solution Inspect the power cord a[...]

71 SPECIFICA TIONS ● Camera Effective Pixels 660 (H) x 492 (V) Lens F2.35 Horizontal Angular field of view: 51° Focal length: 50 cm ~ ∞ Minimum Illumination: 10 lx (1 foot-candle) (30 fps, Slow shutter: OFF) 2 lx (0.2 foot-candle) (Sensitivity up: 10 is selected) Panning range 140° (–70° - +70°) Tilting range 120° (–90° - +30°) when [...]

72 GLOSSAR Y OF TERMS Term Explanation Cross Cable The Ethernet cable designed to directly connect one PC to another PC with- out using Ethernet hubs or routers. DDNS The service which assigns the fixed domain name to the dynamic global IP (Dynamic Domain Name Service) addresses on the Internet. For example, when an IP address is given by the DHCP [...]

73 Term Explanation MAC Address (Media Access Control Address) Unique code assigned to network interface cards. Transmission and reception of data is made via the Ethernet using this unique address. Netmask Refer to "Subnet Mask". Post-Alarm VMD after an alarm is detected. Pre-Alarm VMD before an alarm is detected. Proxy Server The server[...]

N1102-1013 V8QA6036BN Printed in Japan 2003 © Matsushita Electric Industrial Co., Ltd. All rights reserved. PANASONIC CANADA INC. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 PANASONIC SALES COMPANY DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO INC. San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina, P.R. 009[...]