Peerless Industries KX-TDA200 manual

Thank you f or purchasing the P anasonic KX-TD A15/KX-TDA30/KX-TD A100/KX-TD A200, Hybrid IP-PBX. Please read this manual carefully bef ore using this product and sav e this manual f or future use. KX-TD A15/KX-TD A30/KX-TDA100/KX-TD A200: V ersion 1.1 KX-TD A15/KX-TD A30 Model KX-TD A100/KX-TD A200 Hybrid IP-PBX Feature Guide[...]

2 F eature G uide Intr oduction About this Feature Guide This F e ature Gu ide is design ed to s er ve as an overall f ea ture reference f o r the Panasonic Hybrid IP -PBX. It explains what th is PBX can do, and how to obtai n the mo st out of i ts many features and fac il i t ie s . This manual con tains the following sec tions: Section 1, Call Ha[...]

Feat ure G uide 3 Installat ion Man ual Provides inst r uct ion s for installing the hardware and mai nte nan ce of the PBX. User Manual Provides op erating instr ucti ons for end users using P Ts, SL Ts, PSs, or DSS Conso les. T rademarks • Microsoft and Wi ndows are ei ther re gistere d trademar ks or tra demar ks of Mi croso ft Cor poration in[...]

4 F eature G uide For fur ther de tails, please r efer to the on-line help o f the Maint enance Conso le ( 3.2.1 Installing a nd Star ting the Ma intenan ce Con sole). Feature Highlights Networ king Features This PBX su ppor ts the following networ kin g features: TIE Line Service A TIE l ine is a pri vately leased communi cation line bet ween two [...]

Feat ure G uide 5 P ar allelled T elephone Features By con necting te lepho nes in pa rallel, you ca n increa se the number of telep hones co nnecte d to the PB X witho ut addi ng additi onal extension c ards. ( 1.10 .9 P a rallelle d T elephone ) P ar allel Mode An SL T can be conne cted t o an A PT or DPT whic h is c onnected to a Su per H ybrid [...]

6 F eature G uide T able of Contents 1 Call Ha ndl ing Feat ure s ..... ... ..... .. .. ..... ... .. .. ..... ... .. ..... .. ... .... ... .. ..... .. 15 1.1 Incoming Call Featur es . .. . ............. .. ............... ............ .. ............... .............. ........... 16 1.1 .1 Inco min g T ru n k Call Feature s .. .. ... .... .. ..... [...]

Feat ure G uide 7 1.5.5.2 Lin e Prefer ence—Outgoing .............. ....................... ...................... ...................... ............... ........ ......... 83 1.5.5.3 T runk Acce ss ................... ....................... ...................... ....................... ..................... ....................... .... 84 1.6 [...]

8 F eature G uide 1.1 4.1 P a ging .. .... ..... ...... ..... .... ....... .... ..... .... ....... .... .... ....... .... ..... ...... ..... .... ..... ...... ..... .... .. 1 41 1.15 Broadcasti ng Features (KX-TD A30/KX-TD A 100/KX-TD A200 onl y) ....... ......... 143 1.15.1 Broadcasting (KX-TD A30/KX-TD A100/KX-TD A200 only) ....... .. ...........[...]

Feat ure G uide 9 1.26 Extension Contr olling Features ............ ............ ............. .. .. ............. . ............. .. ... 239 1.26.1 Extension P ersonal I dentification Num ber (PIN) ...... . .......... ............. ........... . ......... 239 1.26 . 2 Ex t en s ion Featur e Clea r ... ... .. .... .. ..... .. .... ... .... .. .....[...]

10 Feature Guide 3.3 .1 Program m in g In s tr u c ti ons ... .. .... ... .... .. ..... .. .... .. ..... .... .. ..... .. .... ... .... .. ..... .. .... ... .... .... 32 4 3.3 .2 B asic Progra mmi ng .. .... .... ....... ..... .... ....... .... .... ..... ...... ..... .... ..... ...... ..... .... ..... ...... .. 32 9 Date & Tim e [000] ........[...]

Feat ure G uide 11 LCO T/BRI T runk Name [401] ...... ....................... ...................... ....................... ...................... ...... ....... 340 LCO T/BRI T runk Group Numbe r [402] ..................... ...................... ...................... ....................... ...... . 340 LCO T/BRI T runk Number Ref erence [409] [...]

12 Feature Guide Incomi ng Call Distribut ion Group Floati ng Extension Num ber [622] ........ ...................... .................... 350 Incomi ng Call Distribut ion Group Name [6 23] .............. ...................... ....................... ...................... ... 350 Incomi ng Call Distribut ion Group Distrib ution Method [6 24] ....[...]

Feat ure G uide 13 4.3 L i s t of Abbr evi ati o n s .. .. .. ..... .. .... ... .... .. ..... .... .. ..... .. .... .. ..... .. ..... .... .. ..... .. .... .. ..... .. .. 367 4.3. 1 Li st of Abbreviatio ns ........ ..... ...... ..... .... .... ....... .... ..... ...... ..... .... ....... .... ..... .... ....... .... 367 4.4 R evisi on Hi sto ry ...[...]

14 Feature Guide[...]

Feat ure G uide 15 Section 1 Call Handling Features[...]

1.1 Incom ing Call Feature s 16 Feature Guide 1.1 Incoming Call Features 1.1.1 Incom ing T runk Call Fea tures 1.1. 1.1 Incom in g T runk Call Fe atures—SU MMA R Y Description Incomi ng calls via a tr unk (public li ne) are distr ibuted to th eir des tination u sing a suitable distr ibution feature. 1. A vailable Netw orking T ype f o r Each Opti[...]

1.1 Incomin g Call Features Feat ure G uide 17 2. Distribu tion Feature One of the following features can be assigne d to each trunk por t: 3. Destinat ion Chang e with th e Caller’ s Ide ntification Nu mber The C allin g Line I dentifi catio n (CLI) Distr ibution feature wor ks in conj unction with th e DIL/ DID/DDI/MSN f e atures. 4. A vailable[...]

1.1 Incom ing Call Feature s 18 Feature Guide 5. A v ailab le Dest inatio n 6. Intercept Routing After di stri bution, the following features may be req uired . Destination A vailability Wired Ex tension (PT/SL T/IS DN Extension /T1-OPX ) PS Incomi ng Call Di stribution G roup PS Ri ng Grou p VM Group (DTMF/DPT) Exter nal P a ger (T AF AS ) DISA An[...]

1.1 Incomin g Call Features Feat ure G uide 19 1.1.1. 2 Direct I n Line (DIL) Description Provides auto matic dir ection o f an inc oming tr unk ca ll to a prep rogrammed des tination . Each trun k has a d estin ation for each ti me mode ( day/lunch/brea k/night ). [Method Flowc har t] A trunk call is received. CLI works. Yes Yes No Does the call h[...]

1.1 Incom ing Call Feature s 20 Feature Guide [Pr ogramming Example of DIL T able] The ta ble can be programmed for each trunk . Not e T enant number a nd VPS tr unk gro up number can also be as sign ed in the DIL table. T enant number is used to deter mine the time mode (day/lunch/break /night) for the correspondi ng trun k. VPS tr un k group numb[...]

1.1 Incomin g Call Features Feat ure G uide 21 1.1.1. 3 Direct I nward Dia lling (DID)/Direct Dial ling In (DDI) Description Provides autom atic dire ction of an inco ming cal l with a DID/DDI number to a prep rogrammed destina tion. E ach DID/DDI numb er ha s a desti nation f o r each t ime mode ( da y/lunch/break / night). [Method Flowc har t] CL[...]

1.1 Incom ing Call Feature s 22 Feature Guide [Pr ogr amming Example of DID/DDI T able] DDI can b e programmed as DID . Not e T enant number and VPS trunk group number can als o be assigned in the DID/DDI table. T enant number is used to dete rm ine the ti me mod e (day/lunch/brea k/night) f o r the corre sponding DID/DDI numbe r . VPS tr unk group[...]

1.1 Incomin g Call Features Feat ure G uide 23 • The Inter -digit Time When th e Inter -digit time expires, the PB X stops recei ving DID/D DI number an d star ts to check the D ID/DDI table. (Ref e r to the [P rogramming Ex ample of DI D/DDI T able] above). Even if the Inte r-digit time d oes no t ex pi re, the PBX stops re ceivin g the DID/DDI [...]

1.1 Incom ing Call Feature s 24 Feature Guide 1.1.1 . 4 Multiple Su bscrib er Numb er (MS N) Ring i ng Ser vic e Description Provides auto matic dir ection of an inc oming ISDN-BRI ( Basic Rate Inter f a ce) line ca ll with an MSN to a preprogrammed destinati on. One I SDN-BRI po r t c an suppor t a maximum of 10 MSNs. Eac h MSN has a des tinatio n[...]

1.1 Incomin g Call Features Feat ure G uide 25 [Progr a mming Example of MSN T able for ISDN BR I P or t 1] A table can b e programmed f o r each ISDN- BRI po r t. Eac h BRI po r t ha s 10 MSN l ocations. Note T enant numbe r and VP S tr unk group numb er can a lso be as signed in the M SN table. T enant numbe r is us ed to deter mine the time m od[...]

1.1 Incom ing Call Feature s 26 Feature Guide 2.2. 4 Time Se r vice[...]

1.1 Incomin g Call Features Feat ure G uide 27 1.1.1 .5 Calling Lin e Iden tifi cation (CLI) Distr ibution Description Direct s an inc oming t runk call to a dest inatio n when t he caller’s identificati on number ( e.g., Caller ID) matches the number in the Sy stem Spe ed Dial ling T able which i s used as the Calle r ID T able . Each Caller ID [...]

1.1 Incom ing Call Feature s 28 Feature Guide Explanation: If the caller ’ s number is "0123 -456-78 90" (T he T ru nk Acc ess number i s disr egarded.): 1. Checks the number in the ta ble. Matches the number i n location 0 00. 2. The c all is rou ted to the CL I desti natio n, e x tension 2 00. Conditions • A uto matic Calle r ID Num[...]

1.1 Incomin g Call Features Feat ure G uide 29 1.1.1 .6 Intercept Rou ting Description Provides autom atic redir ection of inc oming tr unk ca lls. There are two types of Interc ept Routin g as follows: The available intercept des tination is as follows: Ty p e 1 : The destin ation a ssigned on the extension por t which the or igin al destin ation [...]

1.1 Incom ing Call Feature s 30 Feature Guide Each o f them can hav e di ff e rent inte rcept de stination s f or each ti me mode ( day/lunch/break/ nigh t) ( 2.2 .4 Tim e Ser vic e). [A vailable Intercept Destination] Conditions • Intercept Routing—Busy/DND on/off Each Inte rcept Rou ting—B usy and Intercep t Routin g—DND ca n be en abled [...]

1.1 Incomin g Call Features Feat ure G uide 31 Feature Guide References 1.3.1 C all Forw a rding ( FWD)/Do Not Disturb (DND)[...]

1.1 Incom ing Call Feature s 32 Feature Guide 1.1. 1.7 In ter cept Routi ng—No Dest ination Description Provides a utomati c redir ection of an in coming tr u nk call which do es not have a destina tion assi gned. The interce pt destin ation i s an operat or (tena nt/PBX) ( Operator A ssignme nt [006] *For PBX operat or only). Conditions • Inte[...]

1.1 Incomin g Call Features Feat ure G uide 33 1.1.2 In ternal Call Fea tures 1.1.2 .1 Intern al Call Fe atur es —SUMMAR Y Description The following inc oming calls rea ch their destinat ion: [A v ailab le De st inat ion] The des tinations of do or phone calls can be assigne d for each tim e mode (day/lunch/break / night) ( 2.2 .4 Time S er vice [...]

1.1 Incom ing Call Feature s 34 Feature Guide 1.1. 2.2 Int ernal Call Block Description Inter na l calls c an be res tr icted o n a CO S basis. Ea ch COS o f the c aller c an enable or d isable this feature for each COS of the call ed par ty . [Pr ogramming Example] Explanation: a) COS 1 can m ake cal ls to all e xtensio ns. b) COS 2 can m ake call[...]

1.1 Incomin g Call Features Feat ure G uide 35 • This feature can a lso restr ict cal ling a do or phone from an extension on a COS of the extension and a COS o f the door ph one po r t b asis. Each door ph one po r t c an be a ssigned a COS. ( 1.16.1 Do or phone Call)[...]

1.1 Incom ing Call Feature s 36 Feature Guide 1.1.3 Incom ing Call Indication Features 1.1. 3.1 Incom in g Ca ll In dic ation Feat ur es—SUMMAR Y Description Incomi ng calls are in dicated by variou s meth ods as follows: T yp e Feature Descrip tion Details i n Ring T one Ring T one P attern Selection A tele phone r ings when r eceivi ng a call .[...]

1.1 Incomin g Call Features Feat ure G uide 37 1.1.3.2 Ring T one P att er n Selection Description A r ing tone p atter n can be s elect ed for each in coming c all type on a Ri ng T one Patter n T able basis, wh ich can be as signed for each extension. [Ring T one P atterns] [Progr a mming Example of Ring T one P attern T able] There are a s pecif[...]

1.1 Incom ing Call Feature s 38 Feature Guide 1.1. 3.3 Cal l W aiting Description Use d to inform a busy extensio n that ano ther inco ming c all is wait ing. T he busy e x tension us er can answer the se cond ca ll by disconne cting the cu rrent call or plac ing it on hold. The following notific ation method can be as signed for eac h ex t ensio n[...]

1.1 Incomin g Call Features Feat ure G uide 39 Feature Guide References 1.7.4 Sec ond Call Notificati on to Bus y Exten sion User Manual References User Manual 1.4. 4 Ans wering Ca ll W aiting 1.7.3 Receiv ing Ca ll W aiti ng (Cal l Waiting/Off-hoo k Call Annou ncement [ OHCA]/W hisper OHCA) 3.1.2 Settings on the Programming Mo de[...]

1.2 Receiv ing Group F eatures 40 Feature Guide 1.2 Receiving Gr oup Features 1.2.1 Idle Exte nsion Hu nting Description If a called ex t ensio n is busy or i n DND mode, Id le Ex tension Huntin g redirec ts the incomin g call to an idle mem ber of the same idle extension h unting grou p , wh ich can be programme d throug h system programming ( I d[...]

1.2 Receiving Group Fea tures Feat ure G uide 41 • If all th e searched extensions are busy: The P BX red irects the call to an overflow desti nation whi ch can be as signed for eac h idle extension hunt ing group an d each ti me mode (day/lunch/break /night) ( 2.2.4 Time Service). [A vailable Dest ination] • FWD/DND Mode While sear ching for a[...]

1.2 Receiv ing Group F eatures 42 Feature Guide 1.2.2 Incom ing Call Distribution Gr o up Features 1.2. 2.1 Incom in g Ca ll Di strib u ti on Gr ou p Feat ures—SUMMA R Y Description An inc oming ca ll dist r ibution group is a gr oup of extensions pr ogrammed thr ough sy stem programming ( Incoming Call Dis tribution G roup Memb er [62 0]). An in[...]

1.2 Receiving Group Fea tures Feat ure G uide 43 1. Group Call Distrib ution [ 1 .2.2.2 Group Call Dis tribution] Incomi ng calls are di stri buted using on e of the f ol lowing method s: 2. Queuing Feature [ 1.2.2.3 Queu ing Feature] If a prepr ogrammed number s of extensions in an inc omin g call dis tribution group are busy , a prep rogrammed nu[...]

1.2 Receiv ing Group F eatures 44 Feature Guide call c an be rec eived from the groups in p r ior ity orde r . 4. Overflo w Feature [ 1.2 .2.5 Overflow Feature] A call is re directe d to a prepr ogrammed des tinati on when it cann ot be answ er ed or q ueued ( Inter cept Routing—Overflow in an Incoming Call Distribution Gr oup ). It i s also poss[...]

1.2 Receiving Group Fea tures Feat ure G uide 45 Feature Guide References 1.3.1.2 Cal l Forwarding (FWD) 1.19.2 Fle xib le Buttons[...]

1.2 Receiv ing Group F eatures 46 Feature Guide 1.2. 2.2 Gr oup Call Di stribu tion Description The Incom ing calls directe d to an incom ing call distr ibution group are d istr ibuted to the member extensions using th e dist ribution meth od unti l a preprogramm ed number of extensions (agents) ( Maxi mum Number o f Agent s [632]) are av a ilable [...]

1.2 Receiving Group Fea tures Feat ure G uide 47 2. Call Wa iting f or Incoming Call Distribution Group (G roup Call W aiting) When th ere are no availabl e extensions in an incomi ng ca ll distr ibution gro up , the group memb ers ca n recei v e the Call W a iting tone. T o use this feature: • Select t he Group Cal l W aiting mode thr ough syste[...]

1.2 Receiv ing Group F eatures 48 Feature Guide 3. No Reply Redirection (UCD or Priority Hunting Method) If a call rece ived at a member e x tension i s not answered with in a prep rogrammed ti me peri od (No Answer time), the call will be red irected t o the ne xt membe r e xtension. If th ere is no id le group me mber , t he call q ueues at t arg[...]

1.2 Receiving Group Fea tures Feat ure G uide 49 1.2.2.3 Queuing Featu re Description When a p reprogrammed numb er of extensions ( Maximum Num ber of Ag ents [632]) in an incomi ng call distr ibution grou p are busy , addit ional inc omin g calls can wait i n a que ue. The number of cal ls which can be in the wait ing queu e is programmable ( Queu[...]

1.2 Receiv ing Group F eatures 50 Feature Guide Explanation for Queuing Time T abl e 01: Conditions • If the call is transferred to the incoming call distrib ution group and is handled b y the Queuing Time T able: T ransfer Recall will not oc cur ev en if the T ransf er Recall ti me expires. • Manual Queu e Redire ction It is pos sible to red i[...]

1.2 Receiving Group Fea tures Feat ure G uide 51 1.2.2 .4 VIP Call Description It is p ossible to a ssign a pri ori ty to incomin g call distr ibution groups. I f an extensio n belongs to multiple gro ups and the extension beco mes id le, queuing cal ls in the gro ups will b e distr ibuted to the extension in pr ior ity ord er . Each in comi ng cal[...]

1.2 Receiv ing Group F eatures 52 Feature Guide 1.2. 2.5 Ove rflow F eature Description When wai ting cal ls exceed the waitin g queue capac ity ( Q ueuing Cal l Capac ity [628 ]), they may be redire cted to a preprogrammed desti nation or a busy tone may be se nt to the ca llers by the following features: 1) Interce pt Routing— Overflow in an In[...]

1.2 Receiving Group Fea tures Feat ure G uide 53 2. Busy on Busy The Bu sy on Bus y f eatu re work s when the destinati on for the Intercept Routin g—Overflow in an In comin g Call Distr ibution Group f eature is no t assign ed in one o f the following con dition s: a) There is no s pace in th e W aiti ng que ue. b) The Qu euing Time T able is no[...]

1.2 Receiv ing Group F eatures 54 Feature Guide 1.2.2.6 Lo g-in /Log-o ut Description Incomi ng call distr ibution gro up memb ers ca n join (Log-in) or leave (Log-out) the groups manually . They can leave the group te mporar ily when they are awa y fro m their d esks, to pre vent c alls being s ent to thei r e x tension s. The y can ret ur n to th[...]

1.2 Receiving Group Fea tures Feat ure G uide 55 • If an ICD Gr oup button is as signed, it also shows the l og-in/log- out statu s of the corres ponding gro up . The light patter n is the same as th e Log-in/ Log-out button wh ich includes the group numb er . • Wrap-up Button A flexible b utton can be cu stomi sed as the Wrap -up button. It sh[...]

1.2 Receiv ing Group F eatures 56 Feature Guide 1.2. 2.7 Sup ervisory Feature Description An extension prepr ogrammed as a s uper vis or (super visor e xtension) can mo nitor and c ontrol each m ember ’ s status within th e incomi ng call distr ibution group u sing a 6-line display PT . [Example ] Feature D escriptio n Inc oming C all Qu eue Moni[...]

1.2 Receiving Group Fea tures Feat ure G uide 57 Conditions • A vailable Extension as a Supervis or Extension a) One sup er vis or extension ca n be a ssigned for each i ncoming call distr ibution group , but it need not be long to the group. b) One extension can be the super vi sor extension of more tha n one i ncoming call distr ibution group. [...]

1.3 Call Forwar ding (FWD)/Do Not Disturb (DND) Features 58 Feature Guide 1.3 Call Forwar ding (FWD)/Do Not Disturb (DND) Features 1.3.1 C all Forwarding (FWD)/Do Not Disturb ( DND) 1.3.1.1 Call Forwarding (F WD)/D o Not Disturb (DND)— SUMMAR Y Description When an extension user cannot a nsw e r call s (e.g., busy , no t at the des k), it is poss[...]

1.3 Call F o rw ardi ng (FWD)/Do Not Disturb (DND) Features Feat ure G uide 59 [Button Status—FWD/DND Button] The FWD/DND button shows the c urrent status as follo ws: The func tions assig ned to the "o n" and "flas hing" patter ns can be c hanged throu gh system prog ramm ing. [Button Status —Group FWD Button] The Gr oup FW[...]

1.3 Call Forwar ding (FWD)/Do Not Disturb (DND) Features 60 Feature Guide or inte rcom ca lls, but not both. Note The FWD and DND icons on a PS display reflect the setti ngs for trunk calls o nly . b) pressing th e FWD/DND—Bot h button (including FWD/D ND button [fixed b utton ]) or the Group FWD—Bo th button will no t chang e the FW D or DND m[...]

1.3 Call F o rw ardi ng (FWD)/Do Not Disturb (DND) Features Feat ure G uide 61 1.3.1.2 Call For warding (FWD) Description Extens ions and i ncom ing call distr ibution groups can forward their cal ls to pre set de stination s. The ci rcumstanc es un der which th e cal ls are forwarded are as f o llows: Dependin g on the type of incomi ng intercom o[...]

1.3 Call Forwar ding (FWD)/Do Not Disturb (DND) Features 62 Feature Guide [A vailable Dest ination] Conditions [General] • FWD for T runk Calls/Intercom Calls The FWD feature can be set f or trunk calls, f o r int ercom cal ls, or f o r both of them by the ex te nsion user . • FWD from Incomin g Call Distribution Gr oup (Group FWD) COS pro gram[...]

1.3 Call F o rw ardi ng (FWD)/Do Not Disturb (DND) Features Feat ure G uide 63 • T runk Call Duration If a cal l between an extension u ser and an outs ide par ty , or bet ween two outsi de par ti es is esta blished, the call durat ion can be restri cted by a system timer ( Exte nsion-t o-T runk Call Dura tion [47 2] and T r unk-to-T runk Call Du[...]

1.3 Call Forwar ding (FWD)/Do Not Disturb (DND) Features 64 Feature Guide • Message W aiting While c alls are forwarded, M essage Waiting in formati on is not f o rwarded. The Mes sage button light tur ns on at the or ig inally cal led extension. ( 1.1 8.1 Mes sage Waiting) • Idle Extension Hunting Idle Ex tension Hunting ap plies to cal ls for[...]

1.3 Call F o rw ardi ng (FWD)/Do Not Disturb (DND) Features Feat ure G uide 65 1.3.1 .3 Do Not Disturb (DND) Description An extension user can make use o f the DND feature. If this feature is set, calls wi ll not arr ive at the extension, but arrive at other extension by using the Idle Extens ion Hunt ing feature ( 1.2.1 Idle Extension Hunting) or [...]

1.4 Ans wering Feat ures 66 Feature Guide 1.4 Answering Features 1.4.1 Answering Features 1.4.1. 1 Ans wer ing Feat ures—SUM MAR Y Description An extension user ca n answer incoming calls by the following methods : Destination Feature Descriptio n Deta ils in At t he own ext en s io n (PT only) Line Preference— Incoming A user can select the li[...]

1.4 A nsweri ng Fe atur es Feat ure G uide 67 1.4. 1. 2 Line Pref erence —In co m in g Description A PT u ser can s elect the method u sed to answer incoming cal ls from the following three l ine preferences: Each of these line pre f e rences can be assign ed on ea ch extension thr ough persona l programming ( Preferred Line A ssignment— Incomi[...]

1.4 Ans wering Feat ures 68 Feature Guide 1.4. 1.3 Cal l Pic kup Description An extension us er can an sw e r a call rin ging a t any other extension. The following types are av a ilable: Call Pickup Deny: Prev en ting other extensions from picking up c alls r ingin g at your extension is al so poss ible . Conditions • Call Pickup applies to: Int[...]

1.4 A nsweri ng Fe atur es Feat ure G uide 69 1.4.1 .4 Hands-fre e Answerba ck Description A PT u ser with a s peaker phon e can talk to a cal ler witho ut liftin g the ha ndset. If the user recei v es a ca ll in Hand s-free Answerback mode, a hands- free co nv ers ation is established in the following method: Conditions • Hands-free Answerbac k [...]

1.5 Maki ng Call Feature s 70 Feature Guide 1.5 Making Call Features 1.5.1 Predialling Description A dis play PT user ca n check and cor rect the number to b e dial led on-h ook. The call wil l be initia ted afte r going o ff-hook. Conditions • Storing the Predialled Number in the Per s onal Speed Dialling The predi alled num ber can b e stored i[...]

1.5 Makin g Call Features Feat ure G uide 71 1.5.2 Automatic Extension Release Description After go ing off-h ook, if an extension user fails to dia l any digits within a p reprogrammed t ime per iod, th e user will hear re order to ne. This op eration applie s to i ntercom calls o nly . This feature is also kn own as Automatic S tation Release. Co[...]

1.5 Maki ng Call Feature s 72 Feature Guide 1.5.3 Intercom Call Description An extension us er can c all anoth er extension us er . Conditions • Extension Number/Name Assignment Extension numbers ( Extens ion Number [003]) and names ( Extens ion Name [00 4]) are assig ned to all extensions. The assigne d number and na me are s hown on displ ay PT[...]

1.5 Makin g Call Features Feat ure G uide 73 1.5.4 T runk Call Features 1.5.4.1 T runk Call Fea tures —SUMMA R Y Description An extension u ser can us e the following f ea tures wh en making a tr unk call : Feature Desc ription Details i n Emergency Ca ll A user can dial the preprogrammed em ergency numbers regardles s of th e restr ictions impos[...]

1.5 Maki ng Call Feature s 74 Feature Guide 1.5.4.2 Emer gency Ca ll Description An extension user can dial the prepro grammed emerg ency numbers ( Emergen cy Num ber [304 ]) after sei zing a tr unk regardles s of the r estr ictions impose d on the ex t ensio n. Conditions • A specified number of em ergency numbers ca n be stored (some may hav e [...]

1.5 Makin g Call Features Feat ure G uide 75 1.5.4.3 Account C ode Entr y Description An acc ount code is used to iden tify outgo ing tr unk cal ls for accountin g and bi lling pu r pose s. The ac count cod e is appe nded to the SM DR call rec ord. Th erefore, f or e xampl e, the fir m u ses an acco unt co de for each cli ent so that the fir m ca n[...]

1.5 Maki ng Call Feature s 76 Feature Guide 1.5.4.4 Dial T ype Sele ction Description The di alling m ode (ro tar y or t one) can be se lected for each anal ogue tr unk through s ystem programming ( LCO T Dialling Mo de [410 ]) regar dless of ori ginating extension (und er contract wi th the telep hone c ompany). There are the following modes: Cond[...]

1.5 Makin g Call Features Feat ure G uide 77 1.5.4 .5 Reverse Cir c uit Description The ci rcuit in th e PBX c an dete ct the reverse signal f rom the te lephon e comp any when an ex t ensio n user is tr ying to make a tru nk ca ll. Thi s detects the star t (a call ed par ty goes off- hook) and end (the ca lled par ty goes on -hook) of an outgoing [...]

1.5 Maki ng Call Feature s 78 Feature Guide 1.5. 4.6 P ause Inse r tion Description A prep rogrammed P ause time ( LCOT P ause T ime [416]) will be inser ted manually or auto matically . Manual In sert ion: Pre ssing the P A US E button. A utomatic P ause Insertion: A pause will b e auto maticall y inser ted between the us er-dial led codes below a[...]

1.5 Makin g Call Features Feat ure G uide 79 1.5.4.7 Host PBX Acce ss Code (Ac cess Cod e to the T elepho ne Compa n y fr om a Host PBX) Description This PBX can be inst alled b ehind a n existing ho st PBX. This i s perfor med by con necting ex tens ion p or ts of the hos t PBX to trun k por ts of this PBX. A Host PBX Acces s code assigne d throug[...]

1.5 Maki ng Call Feature s 80 Feature Guide Conditions • TRS/Barring TRS/Bar ri ng checks on ly the di alled tel ephone number excluding the Host P BX Acces s code when acce ssing th e telep hone c ompany throu gh the h ost PBX . ( 1.8.1 T oll Restr iction (TRS)/Call B arr ing (B arring )) • SMDR The dia lled number includ ing the Host PBX Acce[...]

1.5 Makin g Call Features Feat ure G uide 81 1.5. 4.8 Sp ecial Car rier Access Code Description If the PB X has access to multiple teleph one co mpanies, a S pecial C arr ier Acc ess co de assign ed throug h syste m programmin g ( Speci al Carr ier Access Code [ 303]) is required ev er y tim e when a trun k call is made. A preprogram med Pause time[...]

1.5 Maki ng Call Feature s 82 Feature Guide 1.5.5 Seizing a L ine Features 1.5. 5.1 Seizin g a Line Fe atures—SU MMA R Y Description An extension user ca n sel ect the li ne se ized for making calls by the f o llowin g metho ds: Feature Descrip tion Details i n Line Pre ference— Outgoing A user ca n selec t the line seized wh en goi ng off-hook[...]

1.5 Makin g Call Features Feat ure G uide 83 1.5 .5. 2 Line Pr ef erence —O ut go in g Description A PT u ser can select the outg oing lin e he pr efers to or iginate c alls on, from t he follo w ing li ne preferences, through person al programming (Preferred Line Assign ment—Outg oing): Conditions • Line Preference Overrid e A user c an over[...]

1.5 Maki ng Call Feature s 84 Feature Guide 1.5.5 . 3 T run k Ac cess Description There are the following features to access a trunk. Conditions • COS pro gramming d eter min es the trunk groups available f or m aking call s ( T runk Group Number [5 00]). • T runk numb ers can be referred on a tr unk por t basis ( LCOT/BRI T runk Number Ref ere[...]

1.5 Makin g Call Features Feat ure G uide 85 • T runk Hunting Ord e r f or Idle Line Access and T runk Gr oup Ac cess The tr unk hunting sequenc e in a tr unk gro up; from l owest numbered tr unk, from h ighest numbered trunk or rot ation, can be det er mined through sys tem program ming. • A company name or custom er name c an be ass igned on [...]

1.6 Memo r y Dialling Fe atures 86 Feature Guide 1.6 Memory Dialling Featu res 1.6.1 Me mor y Dialling Featu res 1.6. 1.1 Memo r y Dial ling Featur es—SUMMAR Y Description An extension user c an store freq uently dialled numb ers in th e PBX extension data an d/or the PBX s ystem da ta. A stor ed numbe r is diall ed aut omatical ly with a simpl e[...]

1.6 Memo r y Dialling Fea tures Feat ure G uide 87 2. V alid Input [Example ] When s tori ng the num ber "9-123 -456-78 90" an d concea ling the te lephon e number "1 23- 456-78 90", Not es • It is possible to sto re a M emor y Dia lling feature number i n the begi nning of th e Memor y Dialling numbers. • It is po ssibl e t[...]

1.6 Memo r y Dialling Fe atures 88 Feature Guide 1.6. 1.2 One -t ou ch Diall ing Description A PT user ca n acc ess a p erson o r feature by one-touc h. This is activated by st ori ng the numbe r (e.g., extension number , telephone number, or f eature number) in a One -touch Dia lling button. Conditions • One-touch Dialli ng Button A flexible b u[...]

1.6 Memo r y Dialling Fea tures Feat ure G uide 89 1.6.1.3 KX-T7710 On e-touch Dia lling (K X-TD A100 /KX- TD A200 only) Description The Mes sage button and One-to uch buttons on a ll KX- T7710 tel ephone s connec ted to the PBX ca n be cus tomised a t once through s ystem programm ing. The same e xte nsion number , telephon e number , or feature n[...]

1.6 Memo r y Dialling Fe atures 90 Feature Guide 1.6. 1.4 Las t Number Re dial Description Every extension automa tically s av es th e last exter nal tel ephone nu mber diall ed to allow the same numb er to be d ialle d again. A utomatic Redial: If Last Nu mber Re dial is per f or med in h ands-fr ee mode and the cal led par ty is busy , redia llin[...]

1.6 Memo r y Dialling Fea tures Feat ure G uide 91 1.6.1 .5 Speed Dia llin g—P er sonal/Syst em Description An extension u ser can make calls us ing abbreviated di alling for frequen tly di alled numbe rs which a re stor ed in the PBX e x tensio n data, or the PBX sy stem data ( Sy stem Sp eed Di alling Number [ 001]). P erson al Speed Dialling i[...]

1.6 Memo r y Dialling Fe atures 92 Feature Guide 1.6. 1.6 Qui ck D ialling Description An extension use r ca n access a person o r feature easil y . Thi s is ena bled b y stor ing th e number (e.g., extension number, telephone number or f eature number) for Quick Dialli ng. Conditions • Quick Dialli ng is co nv eni ent in the following cases : ?[...]

1.6 Memo r y Dialling Fea tures Feat ure G uide 93 1.6.1.7 Hot Line Description An extension us er can m ake an outgoing call by only going off-hook , if the u ser has previously stored the telepho ne number o r the extension number. If the Hot L ine feature is set and the user g oes off-h ook, a di al tone i s gene rated for a specified W aiti ng [...]

1.7 Bus y Line/Busy P arty Features 94 Feature Guide 1.7 B usy Line/ Busy P arty Features 1.7.1 Automatic Callbac k Busy (Camp-o n) Description If the line is busy when a c all is m ade, call back ringi ng will i nform the c aller wh en the lin e become s fre e using t his feature. After th e ex t ensio n answers the callba ck ringing, the di alled[...]

1.7 Busy Lin e/Busy Pa r ty Features Feat ure G uide 95 1.7.2 E xecutive Busy Override Description Allows an extension use r to inter rupt an e xisti ng call to e stablish a three- par t y conference call. Executive Bus y Overrid e Deny: It is pos sible f o r e x tens ion user s to prevent their call s from be ing i ntercepte d by another ex t ensi[...]

1.7 Bus y Line/Busy P arty Features 96 Feature Guide 1.7.3 Call Mon itor Description Allows an extension use r to li sten to the busy extension us er’ s existing co nv ersatio n. Th e user can hea r the co nv er sation, but the user ’ s voice is not h eard. If de sired, inter rupti ng the cal l to establish a three- par ty conference c all is a[...]

1.7 Busy Lin e/Busy Pa r ty Features Feat ure G uide 97 1.7.4 S econd Ca ll No tification to Busy Extension 1.7.4.1 Second Call Notific ation to Bus y E xtension—SUMMA R Y Description When attemp ting to ca ll a busy e xt ensio n (ringi ng or having a conversation), an extension user can send ca ll waiting ind ication to the busy e xtens ion ( Ca[...]

1.7 Bus y Line/Busy P arty Features 98 Feature Guide Feature Guide References 1.1. 3.3 Call W aiting User Manual References User Manua l 1.2.4 When the Dia lled Lin e is Bus y or Ther e is No A nsw er[...]

1.7 Busy Lin e/Busy Pa r ty Features Feat ure G uide 99 1.7.4. 2 Call W ait ing T one Description When an e x tension user atte mpts t o call a busy ex t ensio n (r inging o r having a co nv er sation), the Call Waiting tone ca n be sent to the call ed e xtens ion to let hi m know anot her call is waiting. Conditions • This feature only works i f[...]

1.7 Bus y Line/Busy P arty Features 100 F eat ure G uide 1.7.4.3 Off-hook Call Announ cement (OHCA) Description An extensio n user can ta lk with a busy extension th rough th e built-in spea ker and micr ophon e of the called p ar ty ’ s PT . If the existing call is usin g a hands et, a sec ond co nv ersa tion is m ade using the speaker phon e an[...]

1.7 Busy Lin e/Busy Pa r ty Features Feat ure G uide 101 1.7.4 .4 Whisper O HCA Description An extension u ser can gi ve a message to a busy extension throu gh the h andset . Conditions • COS programmin g deter mine s which extensions can us e this feature. • This feature is available when the ca lling and c alled extension use one o f the foll[...]

1.8 T oll Restrictio n (TRS)/Call Barring (Barring) Fe atures 102 F eat ure G uide 1.8 T oll Restriction (TRS) /Call Barri ng (Barring) Featur es 1.8.1 T oll Restriction (T RS)/Call Barring (Barring ) Description TRS/B arrin g can p rohibit an extension user from mak ing cer tain trunk calls by COS programming. It is appl ied wh en the u ser goes o[...]

1.8 T oll Restriction (TRS)/Call Barring (Barring) Features Feat ure G uide 103 TRS/Barring Le vel TRS/Ba rri ng le vel is deter m ined by the appli cable le vels of Denie d Code T ables and Except ion Code T ables. [Pr ogr a mming Example] Denied Code T ables *1 Exception Code T ables *2 Le ve l 1 Not Pr ogr ammab le Not Pr ogr ammab le Lev el 2 T[...]

1.8 T oll Restrictio n (TRS)/Call Barring (Barring) Fe atures 104 F eat ure G uide [Flowc hart] An e xtension user makes a trunk call. Is the call made by System Speed Dialling ? What is the TRS/Barring lev el? Is the dialled number f ound in applicable Denied Code T ables? Is the dialled number f ound in applicable Exception Code T ables? The call[...]

1.8 T oll Restriction (TRS)/Call Barring (Barring) Features Feat ure G uide 105 Conditions W ARNING The soft ware contain ed in the T RS/Barrin g feature to allow us er access t o the network must be upgra de d to r ecognise newl y established networ k a rea codes and ex chang e codes as they are plac ed into ser vice . Failure to upgr a de the pre[...]

1.8 T oll Restrictio n (TRS)/Call Barring (Barring) Fe atures 106 F eat ure G uide 4) W a lking CO S/V er ified Code Entr y ( 1.8.5 Walking COS, 1.8.6 V er ifie d Code E ntr y) 5) Extens ion Lock Feature Guide References 1.5.5 .3 T r unk Access 1.6.1 .5 Speed Di alling— P ersona l/Syste m 1.8. 3 Extens ion Loc k 1.9. 1 Au tomatic R oute Sele ctio[...]

1.8 T oll Restriction (TRS)/Call Barring (Barring) Features Feat ure G uide 107 1.8. 2 Budget Management Description Limits t he telephon e usag e to a preprogramm ed budget on an extension bas is. If the amo unt of the ca ll ch arge rea ches the limit, an extension user cannot m ake fur th er tr unk cal ls. An ex t ensio n assig ned as the manage [...]

1.8 T oll Restrictio n (TRS)/Call Barring (Barring) Fe atures 108 F eat ure G uide 1.8.3 Extension L ock Description An extension us er can cha nge the TRS/ Barr ing level of the telephon e ( 1.8.1 T oll R estr iction (TRS)/ Call Barr ing ( Barri ng)) so th at other users c annot make ina ppropri ate tr unk c alls. An extension pers onal iden tific[...]

1.8 T oll Restriction (TRS)/Call Barring (Barring) Features Feat ure G uide 109 1.8.4 Dial T one T ransfer Description An extension a ssigned as the man ager can chan ge the TR S/Bar ring lev el ( 1.8.1 T oll Restr iction (TRS)/ Call Barr ing ( Barr ing)) f or t he extension use r temporar ily . After tha t, the ex t ensio n user c an make his c al[...]

1.8 T oll Restrictio n (TRS)/Call Barring (Barring) Fe atures 110 F eat ure G uide 1.8.5 W alking COS Description An extension us er can us e another extension tele phone with the COS as signed on his own extension temporar ily . The e xtensi on acces ses his own e xtensi on from anothe r telephon e and operates features with the same con ditions w[...]

1.8 T oll Restriction (TRS)/Call Barring (Barring) Features Feat ure G uide 111 1.8.6 V erified Co de Entr y Description An extension u ser can make a t runk call wi th a verified c ode from his own or any other ex t ensio n to ch ange the T RS/Ba rri ng lev el ( 1.8.1 T oll Restr iction ( TRS)/Cal l Barr ing (Barr ing)) or to id entify the call fo[...]

1.8 T oll Restrictio n (TRS)/Call Barring (Barring) Fe atures 112 F eat ure G uide • Budget Management for V erified Calls A limit of the cal l charge c an be a ssigned on each veri fied code. [Example of V erified Codes and Their Programming] Feature Guide References 1.8.2 Budget Ma nageme nt 1.9. 1 Au tomatic R oute Sele ction (A RS) 2.2. 1 Cla[...]

1.9 A utomatic Ro ute Selection (ARS ) Features Feat ure G uide 113 1.9 A utomatic Route Selection (ARS) Feat ures 1.9.1 Automatic Route Selection (AR S) Description ARS a utomatica lly se lects the carr ier av a ilable at the ti me an o utgoin g tru nk call is made accordin g to pr eprogrammed settings. T he diall ed number wi ll be ch ecked and m[...]

1.9 A utomatic Ro ute Selection (ARS) Features 114 F eat ure G uide [Pr ogramming Procedures] 1. ARS Mode Assignment ( ARS Mo de [320 ]) It is poss ible to selec t whether ARS operates whe n an extension use r makes a call us ing any Idle Line A ccess meth od or when an extension us er makes a cal l using any T runk Access m ethod. ( 1.5 .5.3 T r u[...]

1.9 A utomatic Ro ute Selection (ARS ) Features Feat ure G uide 115 [Example ] 4. Routing Plan T a ble Assignm ent Arrange the time sc hedule as desi red and s tore the carr ier pr ior ity . Time T able As the b est car rier ma y v a r y wit h the da y o f the w eek an d the t ime of da y , f our ti me b loc ks (Time- A throug h D) can be programme[...]

1.9 A utomatic Ro ute Selection (ARS) Features 116 F eat ure G uide 5. Carrier T a ble Assignmen t A speci fied numb er of ca rri ers ca n be pr ogrammed. As sign the f o llowin g items for each Carrier T able: Carr ier Name : Assign the c arrie r nam e. Removed Number of Digits : Assign the numb er of digi ts to remove from the beg inning of the u[...]

1.9 A utomatic Ro ute Selection (ARS ) Features Feat ure G uide 117 6. Optional Assignment A utho risation Code for a T enant An Author isation cod e can be assigned f o r each c arr ier and each tena nt. A utho risation Code for a T runk Gr oup An Author isation cod e can be assig ned for each tr unk group a nd eac h carr ier . Itemised Billing Co[...]

1.10 Co nve rsation Feature s 118 F eat ure G uide 1.10 Co n ver sation Featur es 1.10.1 H and s-free Op eration Description A PT us er can talk to anothe r par ty without lifting the hands et. Pres sing s pecific buttons (e.g., REDIAL) automati cally a ctivate hands-free mode. Conditions • PTs with the MONITO R Button PTs with th e MON IT OR but[...]

1.10 Con versation Fea tures Feat ure G uide 119 1.10.2 Off-ho ok Monitor Description A PT user can let o thers l isten to the us er’ s conversation t hrough th e built-in s peaker , duri ng a conv e rsation us ing the handset. Conditions • Capable T elephone KX-T74 00 ser ies and KX-T 7500 ser ies (displ ay P T only ), and all KX-T 7600 ser ie[...]

1.10 Co nve rsation Feature s 120 F eat ure G uide 1.10.3 Mute Description Dur ing a conversation, a PT user can di sable the spe aker microphon e or t he hand set microph one to c onsult p rivately wit h others while lis tening to the othe r par ty on the phone throug h the built-i n speaker or t he hand set rec eiver . The use r can h ear the o t[...]

1.10 Con versation Fea tures Feat ure G uide 121 1.10.4 Headset Operation Description This PBX provides heads et com patible PTs. A PT user can talk t o another pa r ty wi thout lifti ng the hands et. F o r conne ction and ope ration, refer to the O perating Ins truc tions for the he adset. This f ea ture is also kn own as H andset/Head set S elect[...]

1.10 Co nve rsation Feature s 122 F eat ure G uide 1.10.5 D ata Line Security Description Once Data Li ne Secu r ity is se t on an ex te nsion , commun ication between th e extension and the othe r par ty is pro tected fr om signa ls su ch as Cal l W ai ting, Ho ld Recal l and E x ec utive Busy Override. Exte nsion whi ch has d ata devices connec t[...]

1.10 Con versation Fea tures Feat ure G uide 123 1.10.6 Flash/Recall/T erminate Description The FLAS H/RECALL button ( Flash/Rec all mod e or T er mina te mode ) or T er minate button (T er minate mode) i s used whe n a PT us er disco nnects th e curre nt call a nd or iginates anothe r call witho ut hangi ng up f irst. It per f o r ms as goi ng on-[...]

1.10 Co nve rsation Feature s 124 F eat ure G uide 1.10.7 External F eature Access (EF A) Description An extension us er can have access t o the features of a host PBX or the te lephon e company , such a s T ransfer , Hold, Ca ll Waiting, etc. A flash/ reca ll si gnal is sent to the host P BX or t he tele phone com pany . T his is onl y av ailab l [...]

1.10 Con versation Fea tures Feat ure G uide 125 1.10.8 T runk Call Limita tion Description T run k calls are li mited by the f o llowing features: Conditions • Durin g an Una ttended Conference Call, the U nattende d Conference R ecall time i s applie d. ( 1.13 .1.2 Conference) Featur e Desc ription Extension-to-T runk Call Duration If a call be[...]

1.10 Co nve rsation Feature s 126 F eat ure G uide 1.10.9 P aralle lled T elephone Description Multip le tel ephones can be connec ted to the same por t . Thi s is us eful to i ncrease the numbe r of te lephones without additiona l extension car ds. The co mbinat ions and f e ature s of the paralle lled tele phones ar e descr ibed below . Features [...]

1.10 Con versation Fea tures Feat ure G uide 127 Conditions [APT + SL T] • If one tele phone g oes off-ho ok while th e other is on a call, a three-p ar ty call is established. If one user goes on-hook , the oth er user c ontinues the call. • An e xtension user cannot or igin ate a c all from the SL T if the AP T is: • The SL T will always ri[...]

1.10 Co nve rsation Feature s 128 F eat ure G uide [DPT + DPT] • A vailable T elephones KX-T7600 ser ies (except KX-T 7640) • KX-TD A30/KX -TD A10 0/KX -TD A2 00 only Digital XDP connecti on enables the maxi mum number of DPTs that the PBX sup por t s to be incr eased. Th is inc rease is o nly available when (1) the MEC car d is in stall ed and[...]

1.10 Con versation Fea tures Feat ure G uide 129 1.10.10 Calling P ar ty Cont r ol (CPC) Signal Detec tion Description The Cal ling P ar ty Contr ol (C PC) si gnal is an o n-hoo k in dicat ion (di sconnec t signa l) s ent from the analo gue tr unk wh en the o ther p ar ty i s hung up. T o maintai n effic ient util isation of tru nks, the PBX mon it[...]

1.11 T ransferring Fe atures 130 F eat ure G uide 1.11 T ransf e rring Features 1.11.1 C all T ra nsfer Description An extension user ca n transfer a call to another extension or a n outside par ty . The following features are available: Call T rans fer with Announcem ent is also kn own as Call T ransfer—Screened . Call T ransfer withou t Announc[...]

1.11 T ransf erring Featur es Feat ure G uide 131 • One-touch T ransfer The DS S Consol e and th e PT user can hold a call a nd qui ckly transf er it to an ex t ensio n by pressing the DSS button direct ly . A One-tou ch Dia lling button ca n also be used if t he TRANS FER comman d is sto red with a number ( 1.6 .1 Memor y Dialling F e atures). U[...]

1.12 Ho lding Features 132 F eat ure G uide 1.12 Ho lding Feat ures 1.12.1 C all Hold Description An extension us er can p ut a call on ho ld. The f ol lowing features are available depending on the result. The re sult of the holdi ng opera tion can be dete rm ined t hrough s ystem p rogramming. Pressi ng the HOL D button again just after the fi rs[...]

1.12 Ho lding Features Feat ure G uide 133 If the f o llowing occ urs freque ntly with an SL T , c hoos e " Mode 2 ", " Mode 3 ", or " Mode 4 ": a) When an SL T user receives a cal l, reor der ton e is he ard or nobod y answers the call. b) When an SL T u ser goes o ff-hoo k, reorder tone is heard in stead o f a dia l [...]

1.12 Ho lding Features 134 F eat ure G uide 1.12.2 C all P ark Description An extension user ca n place a call into a co mmon p ar king zone o f the PB X. The C all Park feature can be used as a transferring feature; th is releas es the us er from the par ked call to perfor m other op erations. The par ked cal l can be re tr iev ed by any ex tensio[...]

1.12 Ho lding Features Feat ure G uide 135 1.12.3 Call Splitting Description An extension u ser can al ter nate be tween two other par ties. Placing the curren t call on hold allows the u ser to have a conv er sation wi th the o ther par ty . Conditions • While having a conv e rsation with one pa r ty , the o ther par ty is in Cons ultation Ho ld[...]

1.12 Ho lding Features 136 F eat ure G uide 1.12.4 Mu sic on Hold Description Music can be p lay ed to a ny par ty on hold. Th e follo wi ng music s ources are available: a) Internal m usic source b) Exte r nal musi c so urce c) Cyclic t one [KX-TD A100/KX-TDA20 0] BGM numb er (1 o r 2) or cyclic tone ca n be sele cted for the Mu sic on H old ( Mus[...]

1.13 Conf erence Featur es Feat ure G uide 137 1.13 Confe rence Featur es 1.13.1 Conference Features 1.13. 1. 1 Conference Featur es—SUMM AR Y Description A conference cal l allows a c onv e rsation between thre e or m ore par ties simu ltaneousl y . T he following f ea tures ar e av ai lable to establish a conference ca ll: Conditions • One PB[...]

1.13 Co nference Featu res 138 F eat ure G uide 1.13.1 .2 Confer ence Description This PBX su ppor ts three throug h eigh t-par ty conference c alls. Dur ing a two-pa r ty conversation, an extensio n user can add oth er par t ies to their conversation, thereby establishi ng a conference. More than four-par ty conferences are onl y possible when a P[...]

1.13 Conf erence Featur es Feat ure G uide 139 User Manual References User Manual 1.4.5 Multiple P ar ty Conversation[...]

1.13 Co nference Featu res 140 F eat ure G uide 1.13.1 .3 Priva cy Release Description By default, all conv e rsation s which t ake place on tr u nk, extension l ines and door pho ne lines are prote cted by pr ivacy ( Au t o ma t ic P ri va c y ). Pr ivacy Release a llows a PT/PS user to susp end Automatic Pr ivacy for an existing trun k cal l on t[...]

1.14 P aging Fea tures Feat ure G uide 141 1.14 P aging Featu res 1.14.1 P aging Description An extension u ser can make a voice ann ounce ment to many people s imultaneou sly . The mes sage is annou nced over the built-in speakers of P T and/or exter nal speakers (exter nal pagers ) which bel ong to t he paging group. (With the KX-TDA100/KX-TDA200[...]

1.14 P agin g Features 142 F eat ure G uide [Pr ogr a mming Example] Conditions • Extensi ons wh ich can not be p aged are: These extensions c annot be pa ged but can answer the pag e. • Exte rnal Pager Prio rity Exter nal pager s can be used with t he following pri orit ies: T AF AS Paging B GM ( 1.16.3 T r unk A ns w e r F rom A ny Statio n ([...]

1.15 Broadcas ting Features (KX-TD A30/KX-TD A100/KX-TD A200 only ) Feat ure G uide 143 1.15 Br oadcasting Features (KX-TD A30/KX- TD A100/KX-TD A200 onl y) 1.15.1 Br o adcastin g (KX-TD A30/KX-T D A100/KX-T D A200 only) Description A PT user c an call multi ple par ties, assigned as members of a group (broa dcast ing group), to make a voice an nou[...]

1.15 Br oad casting Features (KX-TD A30/KX-TD A100/KX-TD A200 only) 144 F eat ure G uide A memb er extension c an in f o rm to the call er that h e wants to speak or joi n the conversatio n by sendin g a not ificatio n. The caller will hea r a notifi cation to ne and the reque sting e xte nsion ’ s informa tion wi ll be shown on th e disp lay f o[...]

1.15 Broadcas ting Features (KX-TD A30/KX-TD A100/KX-TD A200 only ) Feat ure G uide 145 User Manual References User Manual 1.6.3 Making a n Announc ement and Having a Multi ple Part y Conversation (Broadc asting) (KX-TDA30/KX-TDA100/KX-TDA200 only)[...]

1.16 Opti onal Device Features 146 F eat ure G uide 1.16 Opt ional De vice Featur es 1.16.1 D oorphone Call Description A visi tor usin g a door pho ne will cal l a preprogramme d destinati on (extension or outside par ty). Extens ion use rs can cal l a door phone. Conditions • Hard ware Requirement: KX-TDA100/KX-TDA200: An opti onal Do or phone,[...]

1.16 O ptio nal D evice F eat ure s Feat ure G uide 147 2.10. 1 Connecti on of Door ph ones a nd Door O peners <KX- TDA15/KX-TD A 30> 6.5. 1 DPH4 C ard 6.5. 2 DPH2 C ard 6.9.1 Con nectio n of Door phones and Door Openers User Manual References User Manual 1.9.1 If a Door pho ne/Door Opener is Conne cted[...]

1.16 Opti onal Device Features 148 F eat ure G uide 1.16.2 D oor Open Description An extension us er can un lock the d oor for a visitor us ing h is teleph one. The doo r can be unlo ck ed by extension users wh o are allowed to un lock the door in the COS programming ( P e rm ission f o r Door Ope n Access [512]). Howe ver , whil e engag ed on a do[...]

1.16 O ptio nal D evice F eat ure s Feat ure G uide 149 1.16.3 T runk Answer Fr om An y Statio n (T AF AS) Description A ri ng tone is se nt throu gh the externa l pager when an inco ming ca ll is rec eived. Any e x tension user can answer the call. Conditions • Har dw a re Requ iremen t: A user- supplied ex t er nal pa ger • Floating Extension[...]

1.16 Opti onal Device Features 150 F eat ure G uide 1.16.4 B ac kground Music (BGM) Description A PT user can l isten to B GM t hrough the built-in sp eaker while o n-hoo k and idl e. BGM— Exter nal: BGM ca n also be broadcas t in the office thr ough the extern al pagers, this can be tur ne d on and off by an extension as signed as the ma nager .[...]

1.16 O ptio nal D evice F eat ure s Feat ure G uide 151 1.16.5 Outgoing Message (OGM) Description An extension a ssigned as the man ager (m anager extension) can recor d outg oing mes sages (OGMs) for the f ollo wi ng features: Conditions • Har dw a re Requ iremen t: KX-TDA100/KX -TD A 200: The OPB ca rd and MSG ca rd KX-TD A15/KX-TD A30: The MSG[...]

1.16 Opti onal Device Features 152 F eat ure G uide Note When MSG card e xpa nsion has been compl eted, the new MSG card is blank—all necessar y messages will need to be s tored in the ca rd. This can be done in two ways: a) By insta lling the new MSG car d then re cording each message again. T he PBX will autom aticall y store the new recordin g[...]

1.16 O ptio nal D evice F eat ure s Feat ure G uide 153 1.16.6 Direct Inwar d System Access (DISA) Description An outsid e call er can acce ss spec ific PBX features as if the caller is an SL T extension us er on the PBX , when the i ncoming call dest inatio n is a DISA f loating extensi on numbe r assigne d to each DISA mes sage. The c aller can h[...]

1.16 Opti onal Device Features 154 F eat ure G uide Not e DISA AA ser vic e and Ope rator Call ( 2.2.5 Op erator Features) are available f or a ny secu rity mode. Securi ty Mode Override: If the caller operates with the following features while h eari ng a DIS A message, the secur ity mode c an be chan ged to t he No Se cur ity mode temporar ily: ?[...]

1.16 O ptio nal D evice F eat ure s Feat ure G uide 155 b) Interc ept Routing: Interc ept Rout ing—Bus y/DND wi ll work and the c all will be redirecte d to the preprogrammed destinati on. c) Outgoing Messag e (OGM): A n outgo ing messag e (OGM) will be s ent to the c aller . The message for busy/DND mode ca n be assign ed for each outgoing mes s[...]

1.16 Opti onal Device Features 156 F eat ure G uide [Flowc hart] A DISA call from an outside party is received. No Is there an idle port on the MSG cards? Does the trunk group that received the call employ Intercept Routing Busy DND? Yes No The call is routed to the intercept destination. (DISA Delayed Answer Time Time-out) Yes The PBX answers the [...]

1.16 O ptio nal D evice F eat ure s Feat ure G uide 157 Is the correct personal identification number (PIN) entered? No Yes Is the extension busy (Call Waiting mode on) and is not in DND mode? Yes No The extension receives the call. The call waits to be received. The extension becomes idle. Yes No Goes to A No Yes The call is established. (DISA Int[...]

1.16 Opti onal Device Features 158 F eat ure G uide Conditions W ARNING When y ou e nable the T runk -to-T runk Call feature of DISA, and a thir d par ty discover s the personal identification number (PIN) (verified code PIN/ex tension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone li ne, and th[...]

1.16 O ptio nal D evice F eat ure s Feat ure G uide 159 the verifie d code or the extensio n will be lock e d. Only an extension assi gned as th e manager can unl ock it. In this case, the PI N will be unlocked and will be cl eared. • Each outgo ing me ssage ( OGM) ca ll hav e a name throu gh syste m programmi ng ( Outgoi ng Mess age (OG M) Name [...]

1.17 Ca ller ID Features 160 F eat ure G uide 1.17 Ca ller ID F eatures 1.17.1 C aller ID Description The P BX receives cal ler’ s informat ion, s uch as th e caller’ s name and teleph one number , o n tr unks assigne d to rece ive Caller ID . A dis play PT user c an see the inform ation. The PB X can mo dify th e received number ac cordi ng to[...]

1.17 Caller ID Features Feat ure G uide 161 2. Servic e Featur es 3. Number/Na me Assignmen t 3.1 Automatic Caller ID Number Modific ation This P BX autom atically modifie s the i ncoming call er’ s numbe r accor ding to preprogrammed tables. The modif ied numbe r will be r ecorded for calling ba ck. The PBX s uppor ts a number of mo dificati on [...]

1.17 Ca ller ID Features 162 F eat ure G uide <Modification Flowc har t> 3.2 Caller ID T able Assignment The Sy stem Sp eed Dia lling T able is al so us ed as the Caller ID T able. In each l ocation of the ta ble , th e following items ca n be as signed: a) T elephone num ber (T r unk Acces s number + caller’ s telephon e number ) b) Syste [...]

1.17 Caller ID Features Feat ure G uide 163 [Exa mp le] 3.3 Caller ’ s N ame Referen ce A name can also be shown on the disp lay or SMDR. The PB X searche s for the name in the f o llowing orde r : 1) P er sonal Sp eed Dia lling da ta of the ori ginal ca lled extension 2) Syste m Spee d Dialling ( Calle r ID) T able 3) Call er ID name received fr[...]

1.17 Ca ller ID Features 164 F eat ure G uide • F or an SL T that is c onnected to a DP T in paralle l, Ca ller ID informatio n is available only when the SL T is set to "ri ng". • Even if the cal ler’ s nam e is sen t, the na me may not be s hown depend ing on the type of SL T . • Incoming Call L og informa tion i s not shown on [...]

1.17 Caller ID Features Feat ure G uide 165 1.17.2 Incomi ng Call Lo g Description When an incom ing public tr unk call with the ca ller’ s informati on (e.g., Call er ID) i s directed to an extension, th e informati on is automatic ally r ecorde d in the call lo g of the called extension. This informati on is shown o n the telephone disp lay and[...]

1.17 Ca ller ID Features 166 F eat ure G uide a) When the PS is o ut of range. b) When the PS is tu r ned off. c) When the CS is busy . • Incoming Call Log Display Loc k An extension us er can lock the Incom ing Call Log disp lay to prev ent other us ers fro m ref err ing to the call infor mation at his e xtension throu gh persona l programming ([...]

1.18 Mess age Features Feat ure G uide 167 1.18 Messa g e Features 1.18.1 Message W aiting Description An extension u ser can not ify an other extension us er that he wishe s to talk to the u ser . The notified extension user c an retur n th e call o r listen to the mes sages left in his mailbox of the VPS . When a mes sage is left on a PT , the Me[...]

1.18 Mes sage Feature s 168 F eat ure G uide [SL T Message Wa i ting Lamp Light P atterns] Pattern 1 Pattern 2 Pattern 4 512 ms 256 ms 1.28 s 1.28 s 5.12 s 5.12 s 2.56 s 768 ms 5.12 s 1.28 s 10.24 s 768 ms Pattern 3 256 ms 1.28 s 5.12 s Pattern 5 Pattern 6 ON OFF ON OFF ON OFF ON OFF ON OFF Pattern 7 Pattern 8 ON OFF ON OFF Pattern 9 ON OFF Pattern[...]

1.18 Mess age Features Feat ure G uide 169 • It is possi ble to set Messag e W a iting whi le hear ing a r ingb ack tone, b u sy tone, or DND tone. • Messages are always left on the or igina l extension. Mes sages c annot be s ent to their FWD de stin ation ( 1.3 . 1.2 Cal l F orw ar ding ( FWD)). • Both the mess age sendin g e x tension an d[...]

1.18 Mes sage Feature s 170 F eat ure G uide 1.18.2 A bsent Message Description The extension u sers c an set the message (e.g., the rea son for absenc e, where he is ) on his tele phone. Whe n display PT u ser ca lls t he e xtension, the message is shown o n the cal ler’ s tele phone. The following messa ges can be programme d as desi red: Not e[...]

1.19 Pr oprietary T elephone (PT ) Features Feat ure G uide 171 1.19 Pr oprietary T elephone (PT) Feat ures 1.19.1 Fixed Buttons Description PTs, DSS Cons oles, and Ad d-on Ke y M odules ar e provide d with the following feature/Line Access butt ons: Dependin g on your device typ e, some buttons may not be p rovided. As for buttons on PSs, ple ase [...]

1.19 P roprietary T elephone (PT) Featu res 172 F eat ure G uide [DSS Console ] SP- PHONE (Speakerphone) Use d f o r hands- free opera tion. Als o used to switch bet ween handse t and ha nds-fr ee operation . MONIT O R Used for a hand s-free dialling . Also u sed to mon itor the par ty’ s voice in hand s-free mode. MESSA GE Use d to leav e a mess[...]

1.19 Pr oprietary T elephone (PT ) Features Feat ure G uide 173 Conditions • Cer tai n buttons are equipped wi th a ligh t to sh ow line or feature st atus. Flexible CO (T runk) Used to make or receive a trunk call or can be reass igned to a different tru nk or to a nother f eature button. Flexible DSS (Direct St ation Selection ) Used to a ccess[...]

1.19 P roprietary T elephone (PT) Featu res 174 F eat ure G uide 1.19.2 F lexib le Button s Description Flexib l e buttons are custo mised by either system or pers onal pr ogramming. The following types of flexib l e buttons are provided on PT s, DSS Cons oles, Add-o n K ey Modul es, and/or PSs: a) Fle x ible CO buttons b) Flexible Dire ct Sta tion[...]

1.19 Pr oprietary T elephone (PT ) Features Feat ure G uide 175 Conditions • The Flexible DSS button lights of the KX -T7040 and KX- T7240 s hows only "O ff" or "Red On". If th e button is customis ed as a button which shows other light pa tter ns, the other light patte rn s also s how only as "Red On" . Call Log Us [...]

1.19 P roprietary T elephone (PT) Featu res 176 F eat ure G uide User Manual References User Manua l 3.1.3 Custo mising the Butt ons[...]

1.19 Pr oprietary T elephone (PT ) Features Feat ure G uide 177 1.19.3 LED Indicatio n Description The l ight (LED : Light Emit ting Diod e) o f the Mes sage/ Ringer L amp a nd following buttons (L ine Status Bu ttons and Co rrespondi ng Extensi on Status Bu tton) show line con ditions wi th a variety of light patter ns. Line Status Buttons: S-CO ,[...]

1.19 P roprietary T elephone (PT) Featu res 178 F eat ure G uide 2. Light P attern of the Line Status Buttons 3. Light P attern of the Corresponding Extens ion Status Button *1 : Onl y when Cal l Pickup by a DSS button is disabled. *2 : Onl y when Cal l Pickup by a DSS button is ena b l ed. Incoming Call Distribution Group Line Status Intercom Line[...]

1.19 Pr oprietary T elephone (PT ) Features Feat ure G uide 179 4. Flashing Light P atterns Conditions • The inc oming cal l shows on the buttons in the following pr ior ity: ICD Group S-CO G-CO L-CO INTERCOM • The light pa tter n of a DSS button for incomin g call can be set to " Off" throu gh syst em programming. In this c ase, the [...]

1.19 P roprietary T elephone (PT) Featu res 180 F eat ure G uide 1.19.4 D isplay Inf ormation Description A dis play PT shows the user the following infor mation while making or recei ving ca lls i f they are a v ailab le: Conditions • Multilingual Display Each ex te nsion can sel ect its d isplay languag e thro ugh pers onal p rogramming (D ispl[...]

1.19 Pr oprietary T elephone (PT ) Features Feat ure G uide 181 User Manual References User Manual 3.1.2 Settings on the Programming Mo de[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 182 F eat ure G uide 1.20 Integ rated Services Di gital Netw ork (ISDN) Service Fe atures 1.20.1 In tegrated Ser vices Digita l Netw o rk (ISDN) 1.20.1 .1 Integrated Servic es Digital Network (ISDN)—SUMMAR Y Description ISDN is a digital s wi tching an d transmis sion ne twork. [...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 183 2. ISDN Supplementary Service T able for Pub lic Netw ork Ser vice Descripti on Details in Direct Dialling In (DDI) Directs a call with a DDI number to a prepr ogrammed des tination. ( P-P o nly) • 1.1.1.3 Dir ect Inw ard Dia lling (DID)/Direct Dialli ng In (DD[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 184 F eat ure G uide 3. ISDN Centrex Se rvic e An extension user can have access to t he features of the ISDN Cent rex Ser vice o f the telephone company (e.g., Call T ransfer). This is used by putting the curre nt ISDN cal l on hold by sendi ng a flas h/recall s ignal. Thi s f ea[...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 185 • Some supp lement ar y ser v ices are provided by the key protocol ( 1.20 .1.12 ISDN Ser vi ce Acc ess by K eypad P rotocol) . • Extensio n Number An extension number c an be a ssigned to each ISDN p or t. • Networ k T ype Each I SDN por t c an be set to t[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 186 F eat ure G uide 1.20.1.2 Calling/C onnecte d Line Identif ication Pre se ntation (CLIP/COLP) Description Calling Line Identificati on Presentation (CLIP): The P BX can sen d a prepr ogrammed tele phone num ber to the network when an e x te nsion user makes a ca ll. The called[...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 187 CLIP/COLP N umber: The tel ephone number s sent to the ne twork for CLIP/COL P can be assigne d as follows: • CLIP/COLP number for each ISDN p or t (s ubscr iber’ s number) ( BRI S ubscr iber Number [4 22] *For BRI only) • CLIP/COLP numbe r for each extensi[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 188 F eat ure G uide 1.20. 1. 3 Advice of Cha rge (A OC) Description The P BX can rec eive the call charge informati on on IS DN lines from the te lepho ne company . There are the following types: This feature complie s with the following E uropean T e lecom municat ion St andard [...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 189 1.20.1.4 Call Forwar ding (CF) —b y ISDN (P-MP) Description An extension user can forward the incom ing ISDN c all to anoth er outsi de par ty using the I SDN ser vic e of the telephone company , instead of the PBX feature, when the call is received through an [...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 190 F eat ure G uide Conditions • The availability of thi s f eature is depende nt on th e cont ract with the telephone compa ny . • The feature requi res the M SN ser vi ce. ( 1.1.1.4 M ultiple S ubscr iber Number ( MSN) Ringing S er vice) • COS pro gramming dete rm ines th[...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 191 1.20.1.5 Call Forwar d ing (CF) —b y ISDN (P-P) Description An extension user can forward the incom ing ISDN c all to anoth er outsi de par ty using the I SDN ser vic e of the telephone company , instead of the PBX feature, when the call is received through an [...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 192 F eat ure G uide User Manual References User Manua l 1.5.1 Forwarding Call s[...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 193 1.20.1.6 Call Hold (HOLD)—by ISDN Description An ISDN call can be put o n hold us ing the ISDN s er vice of the telephon e com pany , ins tead o f the PBX feature. This can be a par t of a Call T ransfer (CT)—by ISDN ( 1.20.1.7 Ca ll T ransfer (CT)—by ISDN)[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 194 F eat ure G uide 1.20. 1. 7 Call T r an sfer (CT )—by ISDN Description An ISDN call can be tran sferred to an out side p ar ty us ing th e ISDN ser vice of the tele phone company , instead of the PBX feature, without occupying a sec ond ISD N line. This feature complie s wit[...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 195 1.20. 1.8 Three -par ty Conference (3PTY )—by ISDN Description Duri ng a conversation us ing an ISD N line, an extension u ser ca n add an other par ty and establish a three-par ty conference cal l using the ISD N ser vic e of the telephone comp any , instead o[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 196 F eat ure G uide 1.20.1 .9 Malici ou s Ca ll Id en tif ica tion (MCID) Description An extension user ca n ask the telephone compa ny to trace a m alic ious cal ler dur ing a call or while h ear ing re order to ne after th e caller h angs u p . In f o r mation on t he mal iciou[...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 197 1.20.1.10 Completio n of Calls to Busy Subscribe r (CCBS) Description If the cal led par ty is busy and the c all has been made usin g an ISDN li ne, an extension user can set to rec eive callback ringing whe n the called par ty bec omes free. When the us er answ[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 198 F eat ure G uide 1.20.1 .11 ISDN Ex te ns ion Description An ISDN (BR I/PRI) p or t can b e used for either tr unk or e xtension connecti on. When extension connec tion is ena bled, ISDN ter minal devices (e.g., ISDN telep hone, G4 fax m achine, pers onal comput er) or a be hi[...]

1.20 Integrated Services Digital Netw ork (ISDN) Service Fea tures Feat ure G uide 199 • ISDN extensions can bel ong to an inco ming call distr i b u tion group ( 1.2. 2 Incomi ng Call Distr ibution Gro up Features) or idl e extension hunt ing group ( 1 .2.1 Idl e Extensio n Hunting) . In th is case, an MSN ca n be as signed. • If the last digi[...]

1.20 I ntegrated Services Digita l Network (I SDN) Service Feat ures 200 F eat ure G uide 1.20. 1. 12 ISDN Ser v ice Acce ss by K eypad P rotocol Description ISDN provide s some suppl ementa r y ser v ices by ke y protoc ol, and they may require a ser vice acces s code to be di alled. This feature complie s with the following E uropean T e lecom mu[...]

1.21 E1 Line Ser vice Features (KX-TD A100/KX-TD A200 only) Feat ure G uide 201 1.21 E1 Line Service Feature s (KX-TD A100/KX- TD A200 onl y) 1.21.1 E1 Line Ser vice (KX-TD A100/KX-TD A200 only) Description The E1 li ne carr ies thi r ty 64 kbps-voice chann els at 2.0 48 Mbps transmiss ion speed as a trunk or pr ivate line. V oic e is digi tised by[...]

1.21 E 1 Line Service Features (K X-TDA1 00/KX-TD A200 onl y) 202 F eat ure G uide [Explanation] Conditions • If an E1 l ine is us ed as a t runk , the chan nel type d epends on the co ntract with the telephone compa ny . • If " MFC-R2 " is selec ted as the Dia l Mode, the PBX al wa ys sen ds a dial ton e, instead of th e telephone co[...]

1.22 T1 Line Ser vice Features (KX-TD A100/KX-TD A200 only) Feat ure G uide 203 1.22 T1 Line Service Features (KX- TD A100/KX- TD A200 onl y) 1.22.1 T1 Line Service (KX-TD A100/KX-TD A200 only) Description The T1 line ca rri es twenty-four 64 kb ps-voice ch annels a t 1.5 Mbp s transmiss ion spe ed as a trun k or pr ivate line. V o ice is digitis e[...]

1.22 T1 Li ne Service Features (K X-TD A100/KX-TD A200 only) 204 F eat ure G uide Conditions • If a T1 line is used as a tr unk, the channel ty pe depen ds on the con tract with the te lephone compa ny . (4) Off Premise Extension (OP X) An SL T which i s insta lled o ff site can per f orm as if i t were instal led lo call y . T he SL T makes and [...]

1.23 V oice Mail Feat ures Feat ure G uide 205 1.23 V oice Mail Featu res 1.23.1 V oice Mail (VM) Group Description A VPS can be conne cted to ex te nsio n por ts on the PBX . The extensio n por ts make a group , called a VM group. This group has a floa ting extension number. The VM group c an be the destina tion for redi rected c alls an d incomi [...]

1.23 V oice Ma il Features 206 F eat ure G uide VM (DTMF) Gr oup Assignment: The VPS i s connec ted to the SL T p or ts of the PBX. Th ese SL T por ts , a s well as VM (DTMF) Group s etting s, must be configu red to allow DTMF Inte gration, as s hown in the f o llowing [Pr ogramming Ex ample of E xtensi on P or t] and [Programmin g Exampl e of VM ([...]

1.23 V oice Mail Feat ures Feat ure G uide 207 call w ill be redi rected t o the de stinatio n, assig ned on t he tru nk group wh ich recei ves the call, by the Int ercept Routi ng feature. Conditions [General] • It is poss ible to call an extension (e x tension por t) in a VM group d irectly . If the c alls ar e routed directl y to the extension[...]

1.23 V oice Ma il Features 208 F eat ure G uide 1.23.2 V o ice Mail DTMF Integ ration Description The PB X and the VPS c onnected to the PBX ca n transmit comman ds using DTMF signals to each o ther . Th e PBX s ends p reprogrammed c omman ds usin g DTMF to the VP S auto maticall y to chan ge the a nsw e ring ser v ice betwe en V oice M ail (VM ) s[...]

1.23 V oice Mail Feat ures Feat ure G uide 209 corres pond with t he assig nment of the VPS. 2. DTMF Command Assignment Assi gn the D TMF comm and to sui t the V PS setti ngs. Not e: H = Mai lbo x Number 3. VM Servic e a) FWD to a Mailbo x of the VPS The PBX s ends a mailbox number of the corre sponding extension to the VPS wh en a call is f o rwar[...]

1.23 V oice Ma il Features 210 F eat ure G uide [Exa mple o f a) & b)] c) T ransferring to a Mailbox of the VPS An extension use r can transfer a call to a mailb o x o f the VP S so tha t the call er can leav e a messag e in the mailbox of the desire d extension. Th e ex tension us er sho uld use the V oice Mail (VM) T rans f er button, when tr[...]

1.23 V oice Mail Feat ures Feat ure G uide 211 [P erformanc e of Pressi ng the VM T ransfe r Button and Entering an Exte nsion Number] [Exa mp le] d) Listening to a R ecorded Messag e If the VPS receives a mes sage, the VP S will set th e Messa ge Waiting feature (e.g., tur ning on the M essage button light) on th e corres pondi ng teleph one as no[...]

1.23 V oice Ma il Features 212 F eat ure G uide [P erformance of Pressing th e MESSA GE Button] [Example] 4. AA Service If the VPS transfers the ca ll using th e AA ser vi ce, the PBX will inform the VP S of the st atus of the call ed desti nation w ith the pre programmed DTMF status signal s o that the VPS can confir m th e statu s of the extensio[...]

1.23 V oice Mail Feat ures Feat ure G uide 213 Conditions • V o ice M ail (VM) T r ansfer Button A flexible b utto n can be custom ised as the V oice M ail (VM ) T ransf e r button with the floati ng extension number o f the VM group as the pa rameter . • It is poss ible to assi gn the tim e per iod be tween when th e VPS an sw ers the c all an[...]

1.23 V oice Ma il Features 214 F eat ure G uide 1.3.1. 2 Call Forwarding (FWD) 1.11.1 Ca ll T ransfer 1.19.2 Fl e xible B uttons 1.23 .1 V oice Ma il (VM) G roup User Manual References User Manua l 1.9.3 If a V oice Pro cessin g System is Conne cted[...]

1.23 V oice Mail Feat ures Feat ure G uide 215 1.23.3 V oice Mail DPT ( Digital) Integration Description A P an asonic V PS th at suppor ts DPT (Dig ital) Int egration (e.g., the KX-TVP 200) can be connec ted to th is PBX in a tight ly in tegrated fashion. DPT (Digit al) Int egration features can be us ed when the VP S is conne cted thr ough DPT po[...]

1.23 V oice Ma il Features 216 F eat ure G uide message s store d in his mailbox without d ialling his m ailbox number (Dir ect Mail box Access) . It is po ssible to dis able this feature by COS programm ing on the VPS. 7. VPS T runk Service & Aut o matic Time Mode Notification f or Incoming Call* Multiple tenants can sh are a si ngle VPS ; eac[...]

1.23 V oice Mail Feat ures Feat ure G uide 217 Time mode (day/lunch/br eak/nig ht) of the preprogramm ed tenan t is applie d to the DID destin ation a nd company greeti ng number . 8. Caller’ s I dentificat ion Notifi cation to t he VPS When receiv ing a tr unk c all, the PB X send s the call er’ s identificat ion number /name to the VPS . 9. D[...]

1.23 V oice Ma il Features 218 F eat ure G uide 13. T wo-way Recording into the VP S A PT user can record a conversation into hi s own mailbox or another mail box, while talking on the phone. Use the T wo-wa y Reco rd button to record int o his own mailbox. Use the T wo-wa y T ran sfer button to record into some one el se’ s mailb o x. Note When [...]

1.23 V oice Mail Feat ures Feat ure G uide 219 • When all of the V PS por ts are busy: a) Pressing the T wo-way Record button send s an a lar m tone b) Pressing the T wo-way T rans f e r button followed b y an extension numbe r se nds an alar m tone. Feature Guide References 1.19.2 Fle xib le Buttons 1.23.1 V oice Mai l (VM) G roup User Manual Re[...]

1.24 P or table Sta tion (PS) Features 220 F eat ure G uide 1.24 P or t able Stati on (PS) Features 1.24.1 P or table Statio n (PS) Conne ction Description This PBX supp or ts the connec tion of a PS (e.g., KX-TD75 90, KX-TD7 690). It is possible to us e the PBX features usin g the PS l ike a PT . Conditions • The PS registratio n is req uired th[...]

1.24 P ortable Station (P S) Features Feat ure G uide 221 Installation Manual R eferences Installat ion Manual <KX- TD A10 0/KX- TDA200> 2.8 Conne ction of DECT Portable S tations — KX-TD A 100/KX -TD A20 0 2.9 Co nnection of 2.4 GH z P or table Stations — K X-TDA100/KX-TDA200 <KX- TDA15/KX-TD A 30> 6.7 Conne ction of DECT Portable [...]

1.24 P or table Sta tion (PS) Features 222 F eat ure G uide 1.24.2 PS Ri ng Gr oup Description PS r ing grou p is a group o f PS extensions which re ceives incoming call s. Each group h as a floatin g extension numbe r and na me. One PS c an belong to multip le groups. [Pr ogramming Example] Conditions • PS Ring Group A maximum of 32 groups can b[...]

1.24 P ortable Station (P S) Features Feat ure G uide 223 basis through system p rogramming: Called Par ty’s Name/Number or Caller ’ s Name/ Num ber . • Calling Multi ple PSs Simultaneously There ar e two meth ods to ca ll multi ple PSs simultane ously us ing the fl oating ex t ensio n number as signed to the following groups: • When a PS j[...]

1.24 P or table Sta tion (PS) Features 224 F eat ure G uide • When the PS ring group is calle d using the floating e x tension numb er , the group be comes busy to other caller s using the flo ating extension number . Howev er , the i ndividu al group members may be called d irectl y using thei r extension numbe r . • If a PS in a PS r ing gr o[...]

1.24 P ortable Station (P S) Features Feat ure G uide 225 1.24.3 PS Directory Description A PS us er can store numbe rs and/o r name s in the d irector y . A stor ed number i s diall ed by select ing a n ame or number in the dire ctor y . Depend ing on the PS m odel, the PS us er can use the following direct orie s for easy ope ration: T y pe Descr[...]

1.24 P or table Sta tion (PS) Features 226 F eat ure G uide 1.24.4 PS F eature Buttons Description A PS us er can use PBX feature using a combinat ion of b uttons (button + a specif ied number, , or #) and/or di splay operatio n. The flexible buttons and th e disp lay are custom ised thro ugh PS pr ogramming. The button assignm ent is the same f o [...]

1.24 P ortable Station (P S) Features Feat ure G uide 227 1.24.5 Wireless XDP P arallel Mode Description A PS c an be used in parallel with a wi red t elephone (PT/S L T). In this ca se, the wire d telep hone is the mai n telephon e and the P S is the sub te lephon e. When Wire less XDP Parallel Mode is enabled, the two telephone s sha re one exten[...]

1.24 P or table Sta tion (PS) Features 228 F eat ure G uide • The following features are no t av aila ble f or extensions in Wireless XDP P arallel M ode while the PS is on a cal l (howe v er , they are av aila ble f or the extensions in Wir eless XDP P arall el Mode while the wired tel ephone is on a c all): • Most of th e extension data ( e.g[...]

1.24 P ortable Station (P S) Features Feat ure G uide 229 Feature Guide References 1.7.1 Automatic C allback Bus y (Cam p-on) 1.7.2 Executive Busy Overr ide 1.10.9 Parallelled T ele phone 1.11.1 Cal l T ransfer 1.12.2 Cal l P ar k 1.20.1.2 Ca lling /Connected Line I dentifica tion Pre sentation (CLIP/CO LP) User Manual References User Manual 1.7.1 [...]

1.25 Ad ministrative Inf ormation Outpu t Features 230 F eat ure G uide 1.25 Administra tive Inf ormation Output Features 1.25.1 Statio n Message Detail Record in g (SMDR) Description A utomaticall y recor ds detai led infor mation f o r each extension. 1. SMDR Output P o rt The Ser ial Inte rface (RS-232C) por t ca n be us ed to outpu t the SM DR [...]

1.25 Ad ministrative Inf ormation Outpu t Features Feat ure G uide 231 3. SMDR Format T ype and Contents There ar e the following three types of ou tput forma t which can be s elected thr ough sys tem prog ramm ing: P a ttern A: 80 digits without call char g e information P a ttern B: 80 digits w ith call charge information P a ttern C: 120 digits [...]

1.25 Ad ministrative Inf ormation Outpu t Features 232 F eat ure G uide [Explanation] The following table explains the S MDR content s whic h are ba sed on the numbers in the previous patter n examples. For the programmable it ems, refer to the following [Programmable Items ]. Number in the Pa t t e r n Item Descrip tion (1) Date Shows the da te of[...]

1.25 Ad ministrative Inf ormation Outpu t Features Feat ure G uide 233 [Programmable Items] (7) D ur atio n Shows the dura tion of the tr unk call i n Hours/M inutes/ Seco nds. (8) Acc Code (Account Code) Shows the ac count c ode appen ded to t he call. ( 1.5.4.3 Accoun t Code Entr y ) (9) CD (Condition Code) Shows oth er call inform ation with the[...]

1.25 Ad ministrative Inf ormation Outpu t Features 234 F eat ure G uide Conditions • SMDR Format The following SMDR form at can be set thr ough sy stem pro gramming in orde r to ma tch the paper s ize being us ed in the p r inter : a) P age Length: deter m ines the number of lines pe r page ( S MDR Page Length [802]). b) Skip P erforatio n: d ete[...]

1.25 Ad ministrative Inf ormation Outpu t Features Feat ure G uide 235 • The PBX waits f or a prepro gram med time period ( Call Durati on Count Star ting Time f or LCO T [208] ) between the end of d ialling and star t of the SM DR timer for outgoing trun k calls. Wh en the PBX has sent ou t all di alled dig its to the tel ephone company and thi [...]

1.25 Ad ministrative Inf ormation Outpu t Features 236 F eat ure G uide 1.25.2 C harge Meter Description The PB X recei v e s a call ch arge sig nal dur ing or aft er a conversation with an outside par ty . The call charge i nformat ion is s hown on the telephone displ ay and the SMD R. 1. Call Charge Signal S ervice Call charge signa l ser vic e f[...]

1.25 Ad ministrative Inf ormation Outpu t Features Feat ure G uide 237 4. T otal Call Charge 5. Budget Management It is po ssible to li mit telep hone us age to a pr eprogrammed budget on ea ch extension or verified c ode. F or e xam ple, an extension in a rented o ffice has a prepai d limit f or t he telepho ne usa ge. If the amo unt of the c all [...]

1.25 Ad ministrative Inf ormation Outpu t Features 238 F eat ure G uide Conditions [General] • Call Charge Fe e Referenc e by Charge Reference B utton A displ ay telephone u ser can check the tota l call charge for his own extension using the Charge Reference button. A flexible button can be cust omised as the Char ge Reference button. [P ay T on[...]

1.26 Extens ion Controlling Features Feat ure G uide 239 1.26 Extensio n Contr olling Feature s 1.26.1 Extension P ersonal Identification Numb er (PIN) Description Each extensio n user can hav e his own P IN through syst em programming ( Extens ion P erson al Identif ication N umber ( PIN) [005]) or pers onal pro gramming (E xtension PIN [P erso na[...]

1.26 E xtension Contr olling Features 240 F eat ure G uide User Manual References User Manua l 3.1.2 Setti ngs on th e Programming M ode 3.2.2 Manag er Pro gramming[...]

1.26 Extens ion Controlling Features Feat ure G uide 241 1.26.2 Extension Feature Clear Description Extens ion users can c lear all th e following f e atures set o n their own telep hone at onc e: Note: The features with " *" can be programmed no t to be c ancelle d by this feature. This feature is also kn own as Stat ion Program me Clea [...]

1.26 E xtension Contr olling Features 242 F eat ure G uide 1.26.3 W alking Exte nsion Description It is possible to use any extension and have y our extension set tings available to you. Setting s such as extension num ber , one-tou ch dialli ng mem or y , and COS are al l availab le to you at the ne w locati on. [Example ] This feature is u seful [...]

1.26 Extens ion Controlling Features Feat ure G uide 243 1.26.4 Timed Reminder Description Each extensio n user can s et an a lar m for any time as a wake-up cal l or rem inder . This feature can be pr ogrammed to ac tivate only once or da ily . If t he use r goes of f-hook du rin g the alar m, he hears special dial tone. If a voice messag e is use[...]

1.26 E xtension Contr olling Features 244 F eat ure G uide 1.26.5 R emote Extension Control b y User Description A user c an remot ely c hange the f e ature settings (e.g., FWD) an d time ser vic e mode for his own e xtens ion fr om insi de or out side t he PBX us ing DI SA ( 1.16 .6 Dir ect Inw ard System Ac cess (DISA )). This f e ature ca n be u[...]

1.27 A udible T one Features Feat ure G uide 245 1.27 A udible T one Fea t ures 1.27.1 Dial T one Description The following dial tones in f o r m extensions about features ac tivated on the extensio ns: Each di al tone ty pe has two fr equencie s (e.g., dial tone 1A a nd dia l tone 1B). Conditions • Dial T one T ype A/B It is po ssible to sele ct[...]

1.27 A udible T one Featur es 246 F eat ure G uide 1.27.2 C onfirmati on T o ne Description At the end of feature operations, the PB X confir ms the success of the ope ration by sending a confir mation tone to extension use rs. Conditions • Confirmation T one Patt e rns All con fir mati on tone patte r ns have a def a ult ( 4.2.1 T ones/Ring T on[...]

1.28 Netw orking Features Feat ure G uide 247 1.28 Netw orking Fe atures 1.28.1 TIE Line Ser vice Description A TIE line is a privately leas ed communic ation line be tween two or more PBX s, which provides cost effective communi catio ns between compa ny members at different lo catio ns. The TIE li nes can be u sed to call thr ough th e PBX to rea[...]

1.28 Ne tworking F eatures 248 F eat ure G uide [Example] b) PBX Code Method (Access with PBX Code) Dial the [TIE Line A ccess Num ber] + [P BX Code] + [Extens ion Numbe r]. [Example] Explanati on: T o use this method, it is necess ar y to ch ange the fir st one or two digits of e xten sion numbers of either P BX (e.g., 10XX for PBX- 1, 20XX for PB[...]

1.28 Netw orking Features Feat ure G uide 249 2. TIE Line Routing an d Modifica t ion T able 2.1 T o Make a TIE Li ne Cal l The TIE Line Rou ting and Modificati on T able is ref erenced by the PBX to identify the trun k rout e when an extensi on user makes a TIE line cal l. It is nec essar y to make unifie d tables with al l PBXs in the TIE line n [...]

1.28 Ne tworking F eatures 250 F eat ure G uide [TIE Line Routing and Modification T able of PBX-1] b) PBX Code Method (Access with PBX Code ) Location No. Leading No. Priority 1 Priority 2 . . T runk Group Dial Modification T runk Gr oup Dial M odificatio n . . Removed No. of Digits Added No. Remo ved No. of Digi ts Added No. . . 01 2 1 0 . . 02 3[...]

1.28 Netw orking Features Feat ure G uide 251 [TIE Line Routing and M odification T able of PBX-1] Location No. Leading No. Priority 1 Priority 2 . . T runk Gr oup Dial Modification Tr u n k Grou p Dial Modification . . Removed No. of Digi ts Added No. Removed No. o f Digits Added No. . . 01 952 1 0 . . 02 953 1 0 2 3 953# . . 03 954 2 3 954# . . :[...]

1.28 Ne tworking F eatures 252 F eat ure G uide 2.2 T o Rec eive a TIE L ine Call a) Extension Number M ethod (Access without PBX Code) [Example ] Note When a T IE line c all is sent to a P BX from another P BX, f irst the PB X modi fies the number s ent to the P BX acc ording to the assi gnment for each t runk por t of the PBX: the rem ov ed numbe[...]

1.28 Netw orking Features Feat ure G uide 253 b) PBX Code Method (Acce s s with PBX Code) [Example] Note When a T IE line call is sent to a PBX from anoth er PBX , first the P BX mo difies the number sent to the PBX acco rding to the assi gnment for each tr unk por t of the PB X: the r emov ed number o f digi ts from a nd/or added numbe r to the nu[...]

1.28 Ne tworking F eatures 254 F eat ure G uide a) Incoming T runk Call Destination Assignment [Example ] b) FWD/Call T ransfer/Inter cept Routing to the TIE Line [Example ] Explanation: An outsid e call er dials th e DID num ber "123 -4567". T he call is sent to extension "2011" of P BX-2 throug h the TIE l ine accordi ng to th[...]

1.28 Netw orking Features Feat ure G uide 255 3.2 TIE -to-T runk Access The PB X sends TIE lin e calls to the t runk s of a nother PB X throug h the TI E line s. a) T runk Call through Ot her PBXs—by Making a TIE Line Call Method [Example] <Extension Number Me thod (Access without PBX Code)> Explanation: An outs ide ca ller di als the DI D [...]

1.28 Ne tworking F eatures 256 F eat ure G uide <PBX Code Method (Access with PBX Code )> Explanation: 1. Extensi on 1011 of PBX- 1 dials the TIE l ine acc ess number "7", P BX code "952", Idl e Line Acc ess number of P BX-2 "9" , and teleph one number "01-23- 4567"; or dials th e T run k Grou p Acces s[...]

1.28 Netw orking Features Feat ure G uide 257 b) T runk Call thr ough Other PBXs—by the AR S feature [Example] <Extension Number Me thod (Access without PBX Code)> Explanation: 1. Extens ion 1011 of PBX-1 dials t he Idle Line Acce ss number of PBX- 1 "9" and telephon e number "01-23- 4567". 2. PBX-1 mod ifies the c all ([...]

1.28 Ne tworking F eatures 258 F eat ure G uide <PBX Code Method (Access with PBX Code )> Explanation: 1. Extensi on 101 1 of PBX -1 d ials the Idle Line Ac cess number of PBX -1 "9" and telephone number "01-2 3- 4567 ". 2. PBX-1 mo difies the c all (adds "952" and the Idle Line Acce ss number of PB X- 2 "9&[...]

1.28 Netw orking Features Feat ure G uide 259 [Pr ogr a mming Example of PBX-2] c) Blocki ng of T runk Call thr ough Other PBXs and How to Override I t T o prohi bit a TIE line ca ll to g o through PBX-2 f o r makin g a tr unk ca ll, if PBX -2 is Panasonic Hybr id IP -PBX (e.g., K X-TDA100 or KX-TDA200), PB X-2 sho uld disable the tr unk group of t[...]

1.28 Ne tworking F eatures 260 F eat ure G uide [Example ] Explanati on: Case 1: 1. Extensi on 1011 of PBX- 1 dials the TIE l ine acc ess number "7", P BX code "952", Idl e Line Acc ess number of P BX-2 "9" , and teleph one number "01-23- 4567". 2. The call i s not co nnecte d to the outs ide par ty "01-[...]

1.28 Netw orking Features Feat ure G uide 261 d) FWD/Call T ransfer/Inter ce pt Routing to the T runk [Example] Explanation: 1. Extens ion 10 11 of PBX -1 dial s the TI E line access number "7", PB X cod e "952", and extension numbe r "10 11". 2. The cal l reaches the destina tion (extensi on 1011 of PBX -2) thro ugh t[...]

1.28 Ne tworking F eatures 262 F eat ure G uide 3.3 T runk- to-TIE- to-T runk Ac cess An outsi de ca ller can be con nected to an out side pa r ty thr ough t he TIE li ne by using the DISA f e ature. [Example] Explanati on: 1. The outside ca ller dia ls the "DI SA phone number of PBX-1 ", Idle Line Acc ess number of PB X-1 "9 ",[...]

1.28 Netw orking Features Feat ure G uide 263 4. TIE Line Routing Flowc har t [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Yes: TIE line access no.: 7 Other PBX extension no.: de No No Reorder tone No No Routes to other PBX or trunk. Yes Yes Is the dialled numb[...]

1.28 Ne tworking F eatures 264 F eat ure G uide [Receiving a Call t hrough a TIE Line] <Extension Number Method (Access without PBX Code)> Extension No. of the Own PBX Extension No. of Other PBX Idle Line Access No. or Trunk Group Access No. A call is received through a TIE line as follows: The received number is modified as programmed for ea[...]

1.28 Netw orking Features Feat ure G uide 265 Conditions • When a TIE line ca ll arr ives at a busy extension whic h has dis abled Call Waiting, the ca ller will he ar a busy tone. If req uired, In tercept Routi ng—Bu sy/DND can be ac tivated. • The Inter-d igit time can be as signed f o r TIE line calls. Feature Guide References 1.1. 1.6 In [...]

1.28 Ne tworking F eatures 266 F eat ure G uide 1.28.2 Vir tual Priv ate Network (VPN) Description Vir tual Private Networ k (V PN) is a s er vice provided by the te lephon e company . It uses a n existing line a s if it were a pri vate line. There is no need to set up a p r ivate line or to l ease a line fr om the te lephon e com pany . Ma king an[...]

1.28 Netw orking Features Feat ure G uide 267 • Even if the telephone comp any does not supp or t the VPN ser vice, it is pos sible to use the same k ind of ser vic e when m aking a c all by TIE li ne ser vi ce programmin g, and/o r Quick Dialli ng programmi ng ( 1.6.1.6 Quick Dialli ng). [Quick Dialling Pr ogramming Example] Explanati on: When a[...]

1.28 Ne tworking F eatures 268 F eat ure G uide 1.28.3 QSIG Network 1.28.3 .1 QSIG Netw ork—SUMMAR Y Description QSIG is a protoc ol whic h is based o n ISDN (Q .931) and offers enhanced PBX features in a pr ivate network . The QSIG networ k sup por ts pr ivate communicat ions by the T IE line s er vice method. Each IS DN (QSIG) c onnection must [...]

1.28 Netw orking Features Feat ure G uide 269 Feature Guide References 1.20.1 Inte grated Ser vi ces Digital Networ k ( ISDN) 1.28 .1 TIE Li ne Service Calling Name Identificat ion Presentat ion (CNIP) Sends the caller ’ s name t o the QSIG networ k when maki ng a call . • 1.28 .3.2 Calling/ Connecte d Line Ident ificatio n Pres entation (CLIP/[...]

1.28 Ne tworking F eatures 270 F eat ure G uide 1.28.3.2 Calling/C onnecte d Line Identif ication Pre se ntation (CLIP/COLP) and C alling/Conne cted N ame Ident ification Presenta tio n (CNIP/CON P)—by QSIG Description Calling L ine/Name Identificati on Presentation ( C LIP/CNIP): The P BX can sen d a prepr ogrammed extension number a nd/or name [...]

1.28 Netw orking Features Feat ure G uide 271 CLIP/COLP N umber: The extension numbe r sen t to the QSIG networ k for CLIP/COL P can be assi gned for each ex t ensio n through system programming ( Extens ion Number [003] ). CNIP/CONP Name: The extension nam e sent to t he QSIG network for CNIP/CONP can b e assign ed f o r each ex t ensio n through [...]

1.28 Ne tworking F eatures 272 F eat ure G uide 1.28.3.3 Call For w ar ding (CF)—b y QSIG Description The P BX forw a rds the call to a desti nation extension in ano ther PBX i n QSIG network . The destin ation c an be se t on your own PB X on an extensio n basis as the forward desti nation of tr unk call s ( 1.3.1.2 Call Forwarding (FWD )). This[...]

1.28 Netw orking Features Feat ure G uide 273 User Manual References User Manual 1.5.1 Forwarding Calls[...]

1.28 Ne tworking F eatures 274 F eat ure G uide 1.28. 3. 4 Call T ran sfer (CT )—by QSIG Description The P BX transfers the ca ll to a des tinat ion extension in anothe r PBX in Q SIG networ k. This feature complie s with the following E uropean T e lecom municat ion St andard ( ETS) speci fication s: ETS 300 26 1 Call transfer suppl ementa r y s[...]

1.28 Netw orking Features Feat ure G uide 275 User Manual References User Manual 1.4.1 T ransferring a Ca ll (Cal l T ransfer)[...]

1.28 Ne tworking F eatures 276 F eat ure G uide 1.28.3.5 Completion o f Calls to Busy Subscribe r (CCBS) —by QSIG Description If t he call has been m ade to an e xte nsion in ano ther PBX i n QSIG networ k and the cal led par ty is busy , an extension us er can set to recei ve callback ri nging when the called p ar ty beco mes free. Whe n the use[...]

1.28 Netw orking Features Feat ure G uide 277 1.28.4 V oice over Internet Pr o tocol (V oIP) Network Description The P BX can connec t to a nother PBX via a private IP networ k. In this case, voice si gnals a re conv e r ted into IP packets and sent th rough thi s network . V oIP ne twork sup por ts the pr ivate networ k co mmunica tions by the TIE[...]

1.29 Compu ter T elephon y Integration (CTI) F eatures 278 F eat ure G uide 1.29 Compute r T elephon y Integrat ion (CTI) Featur es 1.29.1 C omputer T elephony Integration ( CTI) Description Conne cting a p ersonal computer (PC) to th is PB X (via a DPT with the USB Mo dule, or via a Ser ver PC on a LA N) enables e xtension us ers to ma ke use of a[...]

1.29 Computer T elephon y Integration (CTI ) Features Feat ure G uide 279 Conditions • Application Pr ogr amming In terf a ce (API)/ P rotocol The following inter face is required for First Par ty Call Co ntrol and Third Par ty Ca ll Contro l: • The operating system of PC or Ser ver PC requ ired for First Par ty Call Control o r Thir d P ar ty [...]

1.29 Compu ter T elephon y Integration (CTI) F eatures 280 F eat ure G uide[...]

Feat ure G uide 281 Section 2 System Configuration and Admini stration Features[...]

2.1 System Configuration—Har dware 282 F eat ure G uide 2.1 S yst em Co nfigurat ion—Har d ware 2.1.1 Extension P or t Configu ration Description There ar e three types of extension por ts as follows: a) DPT P or t: DPT , DSS Co nsole, P anason ic VPS (KX-TV S/ TVP series [DP T (Digital) Integration]) , or PT - interface CS (e.g., KX -TD A014 1[...]

2.2 System Configuration—Software Feat ure G uide 283 2.2 System Configura tion—Software 2.2.1 Class of Ser vice (COS) Description Each extension is assig ned a COS number ( Clas s of Ser vice [602]). The following features are contr oll ed on a COS basis: a) Inter nal Cal l Block ( 1.1.2.2 Inte rn al Call B lock) b) FWD ( 1.3.1.2 Call Forwardi[...]

2.2 System Configuration—Software 284 F eat ure G uide 2.2.2 Group Description This PBX suppo r ts various t ypes of groups. 1. T runk Gr oup T runks can b e grouped i nto a spec ifie d number of trunk groups ( e.g., for each carr ier, trunk type, etc.) ( LCO T/BRI T runk Group Number [40 2]). Sev e ral setting s can be assi gned on a tr unk grou[...]

2.2 System Configuration—Software Feat ure G uide 285 2.2 P aging Group ( Use r Groups of a P ag ing Gr oup [640]) Using the P ag ing f e ature, extensions can make a page to any paging groups or answ er a page to thei r own groups. One us er group o r e x ter nal page r can belong to sev eral pa ging gro ups. ( 1.14.1 Paging) [Exa mp le] 3. Idle[...]

2.2 System Configuration—Software 286 F eat ure G uide 5. VM Gr oup There ar e two types of VM grou ps as follows: ( 1.23.1 V oi ce Mail (V M) Group ) [Example] 6. PS Ring Group PS r ing group is a group of PS extensions wh ich rec eives incoming calls directe d to the group . E ach group has a floa ting extension numb er and na me throug h syste[...]

2.2 System Configuration—Software Feat ure G uide 287 2.2.3 T enant Ser vice Description This PB X can be shar ed with ce r tai n number of te nants. 1. T e nant Configuration 1.1 T enant Member The tenan t members consis t of user groups. O ne user group c an bel ong to only one tenant. T herefore, one e x tension can belon g to only one tena nt[...]

2.2 System Configuration—Software 288 F eat ure G uide [Pr ogramming Example] Conditions • T enant-to-T enant Call Block The following f eatures can be restr icted based on the COS for each ex tensio n (not base d on the tena nt) by the Inter nal Call Block feature ( 1.1.2 .2 Inter na l Call Block): [Example] T enant No. Operator ARS Mode Music[...]

2.2 System Configuration—Software Feat ure G uide 289 [Pr ogramming Example] Explanati on: 1. Assign each e x tension in a tenant to a cer tain COS number . E ach tena nt must hav e unique CO S numbers. T enant 1: CO S 1 and CO S 2 T enant 2: CO S 3 and CO S 4 T enant 3: CO S 5 and CO S 6 2. T enant-to-T ena nt Call Block enables by the Inter nal[...]

2.2 System Configuration—Software 290 F eat ure G uide 2.2.4 Time Ser vice Description This PBX su ppor ts da y , nigh t, lunch, and break mode s of operati on. TRS/B arr ing can be arrange d separately . The de stina tion of incomin g calls can b e set differently for each mode. 1. Time Service Switching Mode Day/lunch/break /nigh t mode can be [...]

2.2 System Configuration—Software Feat ure G uide 291 [Tim e T ab l e Examp le] 3. Features Using Time Servic e The following f ea tures can b e set in each ti me mode ( day/lunch/break/n ight): a) Destinat ion of i ncoming trunk calls ( DIL/DID/DDI/ MSN) ( 1.1 .1 Inco ming T r unk Call Features) b) Destinat ion of the Interc ept Rout ing ( 1.1.1[...]

2.2 System Configuration—Software 292 F eat ure G uide <DID/DDI T able> <DIL T able> Explanation: If a tr unk cal l with a DID number (12 3-4567) is received at 20:0 0; 1) T e nant (T ime T able) number 1 will be us ed. 2) The call i s rece ived durin g night mo de in Ti me T able 1. 3) The call wi ll be route d to the e x tension 100[...]

2.2 System Configuration—Software Feat ure G uide 293 Not e Any e x tension u ser (except extension use rs allowed to chan ge the mode) can only check the cu rrent st atus on th e display by pressi ng the Ti me Ser vice button. Conditions • PT programmi ng ( Time Ser v ice Star ting Ti me [10 2]) can s et the Star t and/or End time of th e fo l[...]

2.2 System Configuration—Software 294 F eat ure G uide 2.2.5 Op erator Featur es Description This PBX su ppor ts a PBX op erator and a tenant operator . A ny e x tensi on and incomin g cal l distr ibution group c an be d esignate d as a PB X and/or a tenan t operator . Operato r Call: An extension use r can ca ll an o perator wit h a simpl e oper[...]

2.2 System Configuration—Software Feat ure G uide 295 2.2.6 M anager Features Description An extension a ssigned as the man ager (m anager extensio n) is a llowed to use the specifi ed features. COS programming det er mines the e xtension s which can u se the following manage r features ( Manag er Assign ment [5 11]): Feature Description Mana ger[...]

2.2 System Configuration—Software 296 F eat ure G uide Conditions W ARNING When a third part y discovers the personal identifica tion number (PIN) (v erified code PIN / extension PIN) of t he PBX, there will be a ri sk that they will make fraudulent phone ca lls using the telephone line, and the cost will be char ged to y our own account. In orde[...]

2.3 S yst e m D ata C ontro l Feat ure G uide 297 2.3 System Data Control 2.3.1 P C Pr ogram ming Description This PB X can be programmed an d admi nistere d using a persona l compute r (PC). T here ar e two programmin g methods: 1) On-site Pr ogramming: Sy stem prog ramm ing/di agnosi s can be pe rf or med l ocally b y conne cting a P C to the PBX[...]

2.3 System Data Contr ol 298 F eat ure G uide 2. Remote Programming: Conditions • Access t o system programming i s allowed only one at a time. • Pr ogr a mmer Code and P assw or d for Sys tem Progr amming T o access syst em programmi ng, a program mer code and it s password must be e ntered. There are three programmer codes, which are set at t[...]

2.3 S yst e m D ata C ontro l Feat ure G uide 299 • Remote Pr ogramming Limitation It is po ssible to disa ble remote acces s through s ystem p rogramming ( Rem ote Programming [810]). • If an extension user sets the W alk ing Exten sion feature whi le the extension data (e.g., Headset mode) is programmed through P C programming, s ome extensio[...]

2.3 System Data Contr ol 300 F eat ure G uide 2.3.2 PT Programming Description A PT us er can p erform the following programming: a) P e rs ona l Programming: Customisi ng the extension a ccording to his needs. b) System Programming: Cu stomi sing the PBX acc ording to organi satio nal needs. c) Manager Pr ogr a mming: Customis ing sp ecified frequ[...]

2.3 S yst e m D ata C ontro l Feat ure G uide 301 User Manual References User Manual 3.1 Cu stomisi ng Y our Phone ( P ersona l Programming ) 3.2 Mana ger Pro gramming 3.3 Cust omising Y our System ( System P rogramming)[...]

2.3 System Data Contr ol 302 F eat ure G uide 2.3.3 Quick Setup Description It is pos sible to set up the basi c PBX pa rameters usi ng a pers onal c omputer (PC ). Whe n a PC access es the PB X for the first tim e with th e Install er Lev el Programmer Cod e ( 2.3.1 PC Programming ), Quick S etup disp lay will appe ar automa tically . The f ol low[...]

2.3 S yst e m D ata C ontro l Feat ure G uide 303 2.3.4 Automatic Setup Description There ar e two autom atic set up features as follows: 1) A utomatic ISDN Configu ration 2) A utomati c Time Adjust m ent 1. A utoma tic ISDN C onfiguration The IS DN (BRI) por t configurat ion can b e set a utomati cally through s ystem pr ogramming. The f ol lowing[...]

2.3 System Data Contr ol 304 F eat ure G uide Feature Guide References 1.20.1.1 Integrated Ser v ices Digi tal Networ k (ISDN)—S UMMAR Y 1.26.4 T imed Remi nder[...]

2.3 S yst e m D ata C ontro l Feat ure G uide 305 2.3.5 Fl exib le Nu mbering/Fixed Numb ering Description T o dial an other extension us er or to access PBX features, the acc ess numbe rs (extension numbers o r f e ature number s) are r equired . There are three ty pes o f number ing pl ans: 1) Flexible Number ing ( av aila ble while a di al tone [...]

2.3 System Data Contr ol 306 F eat ure G uide Extens ion Number ing Schem e 7–32—Lea ding Number None None Operator Cal l 9 / 0 9 / 0 Idle Line Acce ss (Local Acces s) 0 / 9 * 0 / 9 T run k Group Acces s 88 TIE Li ne Ac cess 7 None Redi al ## Speed Di alling—S ystem/Personal P erson al Speed Dialling —Programmin g 30 30 Door phone Call 31 3[...]

2.3 S yst e m D ata C ontro l Feat ure G uide 307 Door Open 55 55 Exter nal Feature A ccess 60 60 ISDN Hold 62 62 COLR set/can cel 70 70 CLIR set /ca nc el 71 7 1 Switch CL IP/COLP o f the T r unk/E xtensio n 72 72 MCID 73 73 ISDN-FWD set/can cel/con fir m 75 75 Message W ait ing set/c ance l/callb ack 70 70 FWD/DND set/can cel—Both 710 71 0 FWD/[...]

2.3 System Data Contr ol 308 F eat ure G uide 2. Flexib l e Numbering (av ailable while busy , DND, or ringbac k tone is heard) F ea ture number s which are availab le while busy , DND , or rin gback tone is he ard can be cust omised for easy us e. The numb ers sho uld be one digit ("0 thr ough 9" , " ", or "# " ) and [...]

2.3 S yst e m D ata C ontro l Feat ure G uide 309 [Fixed Numbering T able (av a ilable while di alling or talking)] Conditions • The PBX has default for numbers. • The f ollowing are example s of f eature number conflic ts: 1 and 11, 0 and 00, 2 a nd 21, 10 and 101, 32 and 321, etc. • Feature numbe r + Additional number (Parameter) Some fl ex[...]

2.3 System Data Contr ol 310 F eat ure G uide 2.3.6 Floating Extension Description Vir tual e xtension numbe rs can be ass igned to resourc es to ma ke them ap pear as extensions. Thes e numbers a re define d as floa ting extensio n numbers a nd can be assi gned as a dest ination o f inco ming c alls et c. This feature is also k nown as Floa ting S[...]

2.3 S yst e m D ata C ontro l Feat ure G uide 311 2.3.7 S oftware Upgrading Description It is poss ible to upload s oftware from a p ersonal compu ter to the PB X to upgrade the following: Conditions • The software version of th e MPR can be co nfir m ed through s ystem programmi ng ( Main Proces sing (M PR) Software V ersion Reference [190]). In[...]

2.4 F ault Reco very/Diagnostics 312 F eat ure G uide 2.4 F ault Reco very/Diagnostics 2.4.1 P ower F ailure T ransfer (KX-TD A30/KX-TD A10 0/KX- TD A200 only) Description When th e power supply to the PBX fails, specific SL Ts and/or ISDN ter mi nal devices are automati cally conn ected to specific tr unks ( Po wer Failu r e Connections ). The PBX[...]

2.4 F ault Recove r y /Diagnostics Feat ure G uide 313 • The BRI2 (on e por t) card can a lso be used for P ower F ail ure Conne ctions. For details abou t P ower F ailure C onnect ions, refer to the Inst allatio n Manual. Installation Manual R eferences Installat ion Manual <KX- TD A10 0/KX- TDA200> 2.2.6 Ba ckup Batter ies Conne ction 2.1[...]

2.4 F ault Reco very/Diagnostics 314 F eat ure G uide 2.4.2 P ower F ailure Restar t Description When tu r ning the elec tricit y back on, the PBX r estar ts the stored d ata auto maticall y and the PBX will record th e ev ent (S ystem Res tar t) in the error log. Conditions • In the ev ent of a power f a ilure, PBX mem or y i s protected by a f [...]

2.4 F ault Recove r y /Diagnostics Feat ure G uide 315 2.4.3 Lo cal Alarm Information Description When a P BX erro r occurs and the P BX de tects it, t he Syste m Alar m button light on the PT of an extension, wh ich is all owed to use this f e ature throug h syste m programmin g (a max imum of two e xtensi on s per PBX ), tur ns on red. Pres sing [...]

2.4 F ault Reco very/Diagnostics 316 F eat ure G uide Installation Manual References Installation M anual <KX-TDA100/KX-T D A 200> 4.1.5 T roubleshoot ing by Erro r Log <KX- TDA1 5/KX-TD A30> 8.1.5 T roubleshoot ing by Erro r Log Feature Guide References 1.19.2 Fl e xible B uttons 1.25.1 S tation Message Detail Rec ording (S MDR)[...]

Feat ure G uide 317 Section 3 Pr ogramming Instructions[...]

3.1 Intr oduction 318 F eat ure G uide 3.1 Intr oduction 3.1.1 Introduction Thes e Programming I nstr uct ions ar e design ed to s er ve as an overall system p rogramming reference for the Panasonic H ybrid I P-PBX . The PBX has a default setting. Y ou c an ch ange the d efault to meet your requi rements. Sy stem pro gramming con trols th e PBX fea[...]

3.2 PC Pro gramming Feat ure G uide 319 3.2 PC Pr ogramming 3.2.1 I n stalling an d Star ting the Main tenance C onsole T o programme and admin ister th e PBX by per sonal co mputer ( PC), you need to instal l the Maintena nce Co nsole ( KX-TDA Maintenan ce Con sole for the K X-TD A100/KX-TDA200 or KX- TD A3 0 Main tenance Con sole f o r the KX -TD[...]

3.2 PC Pr ogramming 320 F eat ure G uide Installi ng the Maintenance Console and Selecting the Appr op riate Country/Area Data Not es • T o install or unins tall the s oftware in to Windows 20 00 Profession al or Wi ndows XP Professional, th e user must be grouped either o f "Admin istrators" or "P ower Users ". • T o connec[...]

3.2 PC Pro gramming Feat ure G uide 321 3. T ype the I nstall er Lev el Programmer Code (default: 1234 ) , then click [OK]. The Programm er Code a uthor ises di fferent programmin g lev els, and the Quick Setup is only availab l e when you star t the Maintena nce Co nsole wi th the In staller Level Programmer C ode. Note There a re 2 ot her Program[...]

3.2 PC Pr ogramming 322 F eat ure G uide Not ice 1. Dur ing a long programming session, it is hi ghly rec ommended that you per iodic ally sav e the sys tem dat a to th e SD Memo r y Card. Y ou can th ink of s ystem d ata as s tored in RAM, w herea s SD Memo r y Car d as store d on a h ard disk . If the PBX undergoes a sudden power failure or syste[...]

3.2 PC Pro gramming Feat ure G uide 323 3. The PC wi ll not pe rform any sh utdown operation , or enter th e power-saving sys tem standby mode w hile th e Main tenance Co nsole is conn ected to th e PBX. T o perform ei ther of the operations abov e, fir st close the connec tion to the PBX . CA U TION Do not rem ov e the SD Mem or y Card du rin g ac[...]

3.3 PT Pr ogramming 324 F eat ure G uide 3.3 P T Pr o g r amm i ng 3.3.1 Programming Instructions Required T elepho ne/Extension A PT with multili ne displ ay (e.g., KX-T76 36 6-lin e display) is r equired f o r the sy stem programming. The extension must b e in a C OS per mit ted Sy stem P rogramming or the extension connecte d to the small es t p[...]

3.3 PT Program ming Feat ure G uide 325 Entering System Programming Mode System programming e nables the extension us er to se t the time, call de stina tion and all sor ts of system condition s within the li mits of av ailable programming . The admini strator or manag er can als o set up desi red paramet ers for user programming. It is nec essar y[...]

3.3 PT Pr ogramming 326 F eat ure G uide Entering Character s T o stor e a nam e or mes sage, you can enter t he following characters. Thos e tables show you the cha racters available on each button. T able 1 (Sta ndar d mode) T able 2 (Option mode ) Times Buttons 123 1 456789 2 ! 3 4 5 6 7 8 9 # A D G J M P T $ ?1 " BC a bc2 E Fdef3 HIgh i 4 [...]

3.3 PT Program ming Feat ure G uide 327 T able 2 (Option mode f or CE model) T able 2 (Option mode f or GR model) Times Buttons 123 1 456789 2 ! 3 4 5 6 7 8 9 # A D G J M P T W $ ?ä " BC a bc E Fdef HIgh i K L jkl 5 NOmno QRSpqrs UV t uv XY wxy z Z9 .,': ; 0 %&@() # ö1 ü /+—=<> 0 10 11 12 13 14 15 ÁÂÃÄ Ç 2 ÉË 3 ÍÎ4[...]

3.3 PT Pr ogramming 328 F eat ure G uide T able 2 (Option mode f or RU model) [Example of Entering Character s ] T o ent er "Ann ": Not es • T o erase the chara cter on th e cursor , press CLEAR. • T o mov e the cursor to th e left, pre ss . • T o mov e the curso r to the r ight, press . • If SELECT is pressed, the ch aracter s fo[...]

3.3 PT Program ming Feat ure G uide 329 3.3.2 Basic Pr og ramming Date & Time [000] [In 12-hour Format] [In 24-hour Format] System Speed Dialling Number [001] System Speed Dialling Name [002] Extension Number [003] [000] 00–99 Year 01–31 Date 01–12 Hour 00–59 Minute END (HOLD) ENTER ENTER ENTER 01–12 Month NEXT AM/PM SELECT (AUTO ANS/[...]

3.3 PT Pr ogramming 330 F eat ure G uide Not e If a PC Pho ne, PC Cons ole or CT I applic ation so ftware is r unning on the PC that is connecte d to the PBX, qui t it before this pr ogramme. Extension Name [004] Extension P ersonal Identifi cation Nu mber (PIN) [005] W ARNING When a third part y discovers the personal identifica tion number (PIN) [...]

3.3 PT Program ming Feat ure G uide 331 Charge Mar gin [010] Ch a rg e T a x [ 0 11] Charge Rate per Unit [012] [010] 2+2 decimal places Margin XX.YY% END ENTER ENTER [011] 01–03 Location No. 2+2 decimal places Tax XX.YY% END ENTER ENTER [012] 01–64 Trunk Group No. Max. 8 digits including decimal point Charge Rate END ENTER ENTER[...]

3.3 PT Pr ogramming 332 F eat ure G uide 3.3.3 Sys tem Programming Fle xible Numbering [100] Time Service Switching Mode [ 101] Time Service Starting Time [102] [In 12-hour For mat] [In 24-hour For mat] [100] 01–36 Location No. 1–4 digits Feature No. END (HOLD) ENTER ENTER CANCEL NEXT T o the Next Location No . T o the Desired Location No . [10[...]

3.3 PT Program ming Feat ure G uide 333 Idle Line Acce ss (Local Access) [103 ] System P assw or d f or Administrator—f or PT Pr ogramm ing [110] System P assw ord f or User—for PT Pr ogram ming [111] Manager P assw ord [112] V erified Code [120] V erified Code Name [121] V erified Code P ersonal Identific ation N umber (PIN) [122] W ARNING Whe[...]

3.3 PT Pr ogramming 334 F eat ure G uide using the telephone line, and the cost will be char ged to y our own account. In order to av oid this prob le m, we strongl y recommend the follo wing points: a) Carefully maint ain the s ecrecy of the PIN. b) Specify a complicated PIN as long and random as y ou can make it. c) Chang e the PIN frequen tly . [...]

3.3 PT Program ming Feat ure G uide 335 3.3.4 Ti me Pr o gramming Hold Recall Ti me [200] T ransf er Recall Time [201] Inter cept Time [203] Hot Line W aiting Time [204] A utomatic Redial Repeat Times [205] A utomatic Redial Inter val [206] Door Open Du ration Time [207] [200] 0–240 s Time END (HOLD) ENTER ENTER [201] END ENTER ENTER 1–240 s Ti[...]

3.3 PT Pr ogramming 336 F eat ure G uide Call Duration Count Star ting Time f or LCO T [208] DISA Dela yed Ans wer Time [209] DISA T runk-to-T runk Call Pr olong Time [210] DISA Inter cept Time [211] [208] 0–60 s Time END ENTER ENTER [209] 0–30 s Time END ENTER ENTER [210] 0–7 min Time END ENTER ENTER [211] 0–60 s Time END ENTER ENTER 1 Day[...]

3.3 PT Program ming Feat ure G uide 337 3.3.5 TR S/Barring/ARS Programming TRS/Barring Override b y System Speed Dialling [300] TRS/Barring Denied Code [301] TRS/Barring Exc ep tion Code [302] Special Car r ier Access Code [303] Emer g ency Number [304] ARS Mode [320] [300] Disable/Enable END (HOLD) SELECT (AUTO ANS/MESSAGE) ENTER ENTER ENTER ENTER[...]

3.3 PT Pr ogramming 338 F eat ure G uide ARS Leading Number [3 21] ARS Routing Plan T able Number [322] ARS Exception Number [325] ARS Routing Plan Time T a ble [330] [In 12-hour For mat] [In 24-hour For mat] [321] 0001–1000 Location No. Max. 16 digits Leading No. END ENTER ENTER [322] 0001–1000 Location No. 01–16 Plan Table No. END ENTER ENT[...]

3.3 PT Program ming Feat ure G uide 339 ARS Routing Plan T able (1–16) [331–346] ARS Carrier Name [ 350] ARS T runk Gr oup for Carrier Access [351] ARS Remo ved Number of Digit s for Carrier Access [3 52] ARS Carrier Access C ode [353] [331–346] Day No. 1–10/None Carrier Table No. 1 TimeA/2 TimeB/ 3 TimeC/4 TimeD ARS Time No. END 1–6 Prio[...]

3.3 PT Pr ogramming 340 F eat ure G uide 3.3.6 T runk Programming LCO T/ BRI T runk Co nnection [400] LCO T/BRI T ru nk Name [401] LCO T/ BRI T runk Group Number [402] LCO T/BRI T runk Nu mber Ref er ence [409] LCO T Dialling Mode [410] LCO T Pulse Rate [411] ENTER ENTER [400] No Connect/ Connect END (HOLD) SELECT (AUTO ANS/MESSAGE) CANCEL NEXT T o[...]

3.3 PT Program ming Feat ure G uide 341 LCO T DTMF Minim um Duration [412] LCO T CPC Signal Detection Time—Outgoing [413] LCO T CPC Signal Detection Time—I nc o ming [414] LCO T Reve rse Cir cui t [415] LCO T P ause Time [416] LCO T Flash/Recall T ime [417] LCO T Disconnect Time [418] [412] 80/160 ms END SELECT ENTER ENTER 01–10 Slot No. 01?[...]

3.3 PT Pr ogramming 342 F eat ure G uide BRI Netw ork T ype [420] BRI DIL/DDI/M SN Selection [421] BRI Subscriber Number [422] BRI Lay er 1 Active Mode [424] Not e This p rogramme needs Slot Ca rd Reset [902] to ena ble after setti ng. BRI Lay er 2 Active Mode [425] Not e This p rogramme needs Slot Ca rd Reset [902] to ena ble after setti ng. BRI C[...]

3.3 PT Program ming Feat ure G uide 343 BRI TEI Mode [427] Note This programme needs Slot Car d Reset [9 02] to e nable after se tting. DIL 1: 1 D e sti n a t ion [ 4 50 ] DID Number [451] DID Name [452] DID Destination [453] T runk Group Inter cept Destination [470] ENTER ENTER [427] 01–10 Slot No. 01–08 Port No. 00–63 (for Fix)/ TEI END ENT[...]

3.3 PT Pr ogramming 344 F eat ure G uide Host PBX Access Code [471] Extension-to-T runk Call Duration [472] T runk-to-T runk Call Duration [473] DISA Silence Detection [475] DISA Continuous Signal Detection [476] DISA Cyc lic Signal Dete ction [477] Caller ID Signal T ype [490] (KX-TD A30/KX-TD A100/KX-TD A200 only) [471] 01–64 Trunk Group No. 01[...]

3.3 PT Program ming Feat ure G uide 345 P ay T o ne Signal T ype [491] (KX-TD A100/KX-TD A200 only) [491] 01–10 Slot No. 12/16 kHz SELECT END ENTER ENTER[...]

3.3 PT Pr ogramming 346 F eat ure G uide 3.3.7 COS Programming T runk Gr oup Number [500] TRS/Barri n g Leve l [501] T runk Call Durat ion Limitation [502] Call T ransfer to T runk [503] Call Forwar ding to T runk [504] [500] 1 Day/2 Lunch/ 3 Break/4 Night 01–64 COS No. Time No. 01–64 Trunk Group No. Disable/Enable END (HOLD) SELECT (AUTO ANS/M[...]

3.3 PT Program ming Feat ure G uide 347 Execut ive Busy Override [ 505] Execut ive Busy Override Den y [506] DND Override [507] Account Code Mod e [508] TRS/Barring Le vel f or System Speed Diall i ng [509] TRS/Barring Le vel for Extension Loc k [510] Mana ger Assi gnment [ 511] SELECT Disable/ Enable [505] 01–64 COS No. END ENTER ENTER Disable/ [...]

3.3 PT Pr ogramming 348 F eat ure G uide P ermission f or Door Open Access [512] Time Service Manual S witching [514] Wireles s XDP P arallel Mode f or P aired T elephone [515 ] Pr ogramming Mode Limitation [516] Disable/ Enable SELECT [512] 01–64 COS No. END ENTER ENTER [514] 01–64 COS No. END Disable/ Enable SELECT ENTER ENTER SELECT Disable/[...]

3.3 PT Program ming Feat ure G uide 349 3.3.8 E xtension Programming EXtra Device P or t (XDP) Mod e [600] T erminal De vice Assignment [601] Class of Service [602] User Group [603] Extension Inter cept Destination [60 4] Call For warding — No Answer Time [605] [600] 01–10 Slot No. 01–08 Port No. Off/On END (HOLD) SELECT (AUTO ANS/MESSAGE) EN[...]

3.3 PT Pr ogramming 350 F eat ure G uide CLIP/COLP Num ber [606] Incoming Call Distrib ution Gr oup Member [620] Incoming Call Distrib ution Group Dela yed Ringing [621] Incoming Call Distributi on Group Floati ng Extension Number [622] Incoming C all Distribution Group Name [623] Incoming Call Distrib ution Gr oup Distrib ution Method [624] [606] [...]

3.3 PT Program ming Feat ure G uide 351 Destination for Overflow Time Expiration [625] Overflo w Time [626] Destination When All Busy [627] Queuing Call Capacity [628] Queuing Hurry-up Level [629] [625] 1 Day/2 Lunch/ 3 Break/4 Night Max. 32 digits Destination No. END ENTER ENTER Time No. 01–64 Incoming Call Distribution Group No. [626] (1–125)[...]

3.3 PT Pr ogramming 352 F eat ure G uide Queuing Time T ab le [630 ] Sequences i n Queuing Time T abl e [631] Maxim um Number of Agents [632] User Gr oups of a P aging Gr ou p [640] External P agers of a P aging Group [641] [630] 1 Day/2 Lunch/ 3 Break/4 Night None/01–64 Table No. Time No. END ENTER ENTER 01–64 Incoming Call Distribution Group [...]

3.3 PT Program ming Feat ure G uide 353 User Groups of a Pic kup Group [650] VM Group Floating Extension Nu mber [660] Idle Extensio n Huntin g T ype [680] Idle Extension Hunting Group Member [681] [650] 001–032 01–64 Pickup Group No. END SELECT ENTER ENTER No/Yes User Group No. [660] 1–2 VM (DPT) Group No. 1–4 digits END ENTER ENTER Extn. [...]

3.3 PT Pr ogramming 354 F eat ure G uide PS Registrati o n [690] Not e Please ref e r to In stallati on Manual for the PS registratio n in de tail. With the KX-TDA100/KX-TDA200: F or r egister ing the DECT P S 2.8.7 Conn ecting a Cell Stati on to th e Hybri d IP-PBX F or register ing the 2.4 GH z PS 2. 9.7 Conn ecting a C ell Stati on to the Hybr i[...]

3.3 PT Program ming Feat ure G uide 355 3.3.9 Reso ur c e/Interface Pr o gramming External P ager Floating Extension Number [700] Music Sour ce Selection f or BGM (with the KX-TD A15/KX-TD A30)/ BGM2 (with the KX-TD A100/KX-TD A200) [710] Music on Hold [711] Music f o r T ransfe r [712] [700] 1–2 Pager No. 1–4 digits END (HOLD) ENTER ENTER CANC[...]

3.3 PT Pr ogramming 356 F eat ure G uide Doorphone Call Destination [720] [KX-TDA100/KX-TDA200] [KX-TD A15/KX -TD A30] Doorphone Number Reference [729] [KX-TDA100/KX-TDA200] [KX-TD A15/KX -TD A30] Outgoing Message (OGM) Floating Extension Number [730] [720] END 1 Day/2 Lunch/ 3 Break/4 Night 01–11 Max. 32 digits Slot No. 1–3 1–4 Card No. and [...]

3.3 PT Program ming Feat ure G uide 357 Outgoing Messa g e (OGM) Name [731] DISA Security Mode [732] [731] END 01–64 Message No. Max. 20 characters Name ENTER ENTER [732] END None/ Trunk/All SELECT ENTER ENTER deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic[...]

3.3 PT Pr ogramming 358 F eat ure G uide 3.3.10 SMD R & Maintenance Programming RS-232C P arameter—Ne w Line Code [800] RS-232C P arameter—Baud Rate [800] RS-232C P arameter—W ord Length [800] RS-232C P arameter—P arity Bit [80 0] RS-232C P arameter—Stop Bit Length [800] External Modem Control [801] SMDR Pa g e Leng th [802] [800] END[...]

3.3 PT Program ming Feat ure G uide 359 SMDR Skip P erforati on [803] SMDR Outgoing Call Prin ting [804] SMDR Inco ming Ca ll Pri nting [8 05] Remote Pr og ramming [810] Modem Floating Extension N umber [811] ISDN Remote Floating Extension Number [812] [803] END 0–95 lines Skip Perforation ENTER ENTER [804] END No print/Print SELECT ENTER ENTER [[...]

3.3 PT Pr ogramming 360 F eat ure G uide 3.3.11 C ar d Programming Slot Car d T ype Reference [900] Slot Car d Deletion [901] Slot Car d Reset [902] OPB3 Option Card T ype Reference [910] (KX-TD A100/KX-TD A200 only) OPB3 Option Car d Deletion [911] (KX-TD A100/KX-TD A200 only) [900] 01–11 Reference only Slot No. Card Name END (HOLD) ENTER [901] [...]

Feat ure G uide 361 Section 4 Appendix[...]

4.1 Cap acity of System Re sources 362 F eat ure G uide 4.1 C apac ity of System Resour ces 4.1.1 Capacity of System Resources Category Item KX-TD A15 KX-TD A30 KX-TD A100/KX - TD A200 Sy stem T enant 8 8 8 C O S 6 46 46 4 T runk G roup 64 64 64 U s e r G r o u p 3 23 23 2 P agi ng Grou p 32 32 32 Call Pickup Group 6 4 6 4 64 Incoming Cal l Distri [...]

4.1 Capacity of System Resour ces Feat ure G uide 363 System V er ified Code 4 digits, 1 000 en tries 4 digit s, 1 000 entr ies 4 digits, 1 000 entri es V e r ified Code P er sona l Ident ificatio n Number (PIN) 10 digits, 1 0 00 entr ies 10 digi ts, 1 000 entri es 10 digi ts, 1 000 entries Special Carrie r Code 16 digi ts, 20 entr ies 16 digit s, [...]

4.1 Cap acity of System Re sources 364 F eat ure G uide TRS/B arr in g TRS/Ba rri ng Lev el 7 7 7 TRS/Ba rr ing Deni ed Code 16 di gits, 100 e ntri es/lev e l 16 digits, 100 en trie s/lev el 1 6 digits, 100 entr ies/l ev el TRS/ Barr ing Excep tion Co de 16 di gits , 100 e ntri es/lev e l 16 digits, 100 en trie s/lev el 1 6 digits, 100 entr ies/l e[...]

4.2 T ones/Ri ng T ones Feat ure G uide 365 4.2 T ones/Ring T ones 4.2.1 T ones/Rin g T on es T one Patterns (Default) Confir mation T one 1 1 s Confir mation T one 2 Confir mation T one 3 Confir mation T one 4 Dial T one 1 Dial T one 2 Dial T one 3 Dial T one 4 Busy T one Reorder T one Ringback T one 1 Ringback T one 2 T runk Call Limit Warning T [...]

4.2 T ones /Ring T ones 366 F eat ure G uide T one Patterns (Default) Hold Alar m T one 15 s Call W aiting T one 1 Single Double T riple S-Double 1 s Call W aiting T one 2 Ring T one P atterns (Default) OR 1 s[...]

4.3 List of Abbre viations Feat ure G uide 367 4.3 List of Abbre viations 4.3.1 List of Abbreviations A AA Automated At tendant ANI Automatic Numbe r Identifi cation A OC Advi ce of Charge APT Ana logue Pr opri etar y T ele phone ARS Automatic Route Sele cti on B BGM Background M usic BRI Basic Rat e Interface C CCBS Comple tion of Calls to Busy Su[...]

4.3 List of Abbreviations 368 F eat ure G uide T T AF AS T runk Ans we r from An y Stati on TEI T er min al End point I dentifier TRG T runk Group TRS/Ba rri ng T oll Res tricti on/Call Barri ng U UCD Uniform C all Distribution V VM V oice Mail V oIP V oic e ov er Inter ne t Protocol VPN Vir tual Pri vate Network VPS V oice Pro cessing Sys tem X XD[...]

4.4 Re vision History Feat ure G uide 369 4.4 Re v ision History 4.4.1 KX-TD A100/KX-TD A200 V ersion 1.1 New Contents • 1.5.4.2 Emerg ency Cal l • 1.6.1.4 Las t Number Re dial • 1.6.1.5 Spee d Dialli ng—P ers onal/S ystem • 1.10.9 Parallelled T eleph one • 1.15 Broa dcast ing Features (KX- TD A30 /KX-T D A10 0/KX-TDA200 only) • 1.20.[...]

4.4 Re vision History 370 F eat ure G uide • 1.25.1 Sta tion Me ssag e Detail Rec ording (SMDR) • 2.1.1 Ext ension P o r t Co nfiguration • 2.2.4 Time Ser vice • 3.3.1 Pro gramming Ins truc tions • 3.3.4 Time P rogramming • 4.1.1 Capac ity of S ystem Res ources CD (Condition Code) Features Using Time Se r vice Enter ing Characte rs Inte[...]

4.4 Re vision History Feat ure G uide 371 4.4.2 KX-TD A30 V ersion 1.1 New Contents • 1.15 Broa dcast ing Features (KX- TD A30 /KX-T D A10 0/KX-TDA200 only) • 1.20.1.8 Three-par ty Conference (3PT Y)—by ISDN • 1.23.3 V oi ce Mail DPT (Digi tal) Integration Changed Contents • 1.4.1.3 Call Pickup • 1.10.9 Parallelled T eleph one • 1.14.[...]

4.4 Re vision History 372 F eat ure G uide[...]

Feat ure G uide 373 Inde x[...]

Index 374 F eat ure G uide A Absent Messa g e 170 Absent Messa g e [008] 330 Accoun t Co de E nt r y 75 Accoun t Co de M ode [508 ] 347 Adm inistr ativ e Inf ormat ion Out put Featur es 230 Advice of Charge (AO C ) 188 Alterna te Calli ng—Ri ng/Voi ce 72 Alterna te Rec eiv i ng/Cal lin g Mode (Rin g/ Voice ) Ov erride 69 Alterna te R eceiving— [...]

Index Feat ure G uide 375 CCBS —> Completi o n of Calls to Busy Su bscriber (CCBS) 197 CCBS —> Completi o n of Calls to Busy Subscriber (CCBS)—by QSIG 276 CF —> Call Forwardin g (CF)—by ISDN (P-MP) 189 CF —> Call Forwardin g (CF)—by ISDN (P-P) 191 CF —> Call Forwar din g (CF)—by QS IG 272 Ch arge M argi n [010 ] 331[...]

Index 376 F eat ure G uide Exceptio n Code Tab les 102 Exclusi ve Call Hold 132 Executiv e Bu sy O verride 95 Executiv e Bu sy O verride [ 505] 347 Executiv e Bu sy O verride D eny 95 Executiv e Bu sy O verride D eny [506] 347 Extensio n Control ling Fea tures 239 Extens io n Featu re Clea r 241 Extens io n Inte rce pt Destinat io n [604] 349 Exten[...]

Index Feat ure G uide 377 L Last N umber Re dial 90 LCOT CPC Sig nal Dete c ti on Ti me—In coming [414] 341 LC OT CPC Signa l Det ectio n Time —Out going [413] 341 LCOT Dialli ng Mode [410] 340 LCOT Disco nnec t Ti m e [418] 341 LCOT DTMF Minimum D uratio n [412] 341 LCOT Flash/ Re call T im e [4 17] 341 LCOT Pau se Tim e [ 416 ] 341 LCOT Pulse[...]

Index 378 F eat ure G uide PT —> Proprie tary Tele pho ne (PT) Feat ures 171 Pulse t o T one Co nversion 76 Q QS IG N et wo rk 268 QS IG N et wo rk— SU MM ARY 268 Queui ng Ca ll Capac it y [62 8] 351 Queuing F eature 49 Queuing Hu rry-u p Lev el [629] 351 Queui ng T ime Ta ble [630] 352 Quick Dia lling 92 Quick Setup 302 R Receiv in g Group [...]

Index Feat ure G uide 379 Trunk-to -Trun k Call Du rati on [ 473 ] 344 Two-way Recording into the VPS 218 U UCD —> Uniform Cal l Distributio n (UCD) 46 Unattend ed Con ferenc e 138 Uniform Cal l Distribu tion (UCD) 46 User Group [6 03] 349 User Grou ps of a P aging Group [640] 352 User Groups of a Pickup Grou p [650] 353 User Manua l Ref eren [...]

P anasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, J apan PSQX2634V A Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without[...]