Pitney Bowes J693 manual

J693 Operator’s Manual[...]

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Copyright In formation: CG Triumvirate i s a t rademark o f Agfa Corpo ration. CG T imes base d upon T imes New Roman unde r lice nse f rom the Mon otype Corpora tion . Firmware (Software) Agreem ent The e nclose d Firmw are ( Softw are) res ident in the Printer is owned by Lice nsor or its supplie rs a nd is lic ensed for use d only on a s ingle p[...]

Agency Compliance and Approvals: C U S Listed UL195 0 Inf orma tion Te chnol ogy Equipm ent C22.2 N o. 9 50-M93 EN609 50 For 230 Vo lt Ope ratio n (E urope ): U se a cord se t, m arke d "HA R," co nsist ing of a m in H 05VV- F cord w hich has a mi nimum 0. 75 s quare mm diame ter conduc tor s, pr ovide d w ith an I EC 32 0 rece ptacl e an[...]

Important Safety Instructions: This prin ter ha s been carefu lly designed to g ive you many years of safe, reliabl e perform ance. As with all electrical equipment, there are some basic precau tions you sh ould t ake to avoi d hurting yourse lf or dam aging th e printer: Before using the printer, carefully read all the installatio n and operatin g[...]

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i Printer Overv iew 1.0 About this Printer ............................................................... 1 1.0.1 Standard Features ................................................. 2 Getting Started 2.0 Inspection ........................................................................... 3 Setting Up the Printe r 3.0 Installing the Printer .....[...]

ii 4.3 Printing from the Quick Test Mode ................................. 34 4.3.1 Print Quality Label ............................................. 34 4.3.2 Configuration Label ........................................... 35 4.3.3 Quick Ribbon Test Label ................................... 36 4.3.4 Dot Test Pattern Label...........................[...]

iii A ppendix A ASCII Control Code Chart ...................................................... 77 A ppendix B Available Fonts and Bar Codes ............................................... 79 A ppendix C Module Assignments ............................................................... 87 Print Resolutions and Maximum Widths .......................[...]

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J693 1  1.0 A bout this P rinter Congrat ulation s on y our purcha se of a new J693 prin ter. The J693, hereaft er referred to as ‘the printer’, blends the rugged durability of cast-fra me construc tio n wit h other i nno vative design featur es to rede fine the standa rd in industrial ther mal printer s. The printer incorporates hig hly spe[...]

2J 6 9 3 1.0.1 Standard Features To meet all of your printin g needs thi s unit is easily co nfigurable. T his section lists the available sta ndard and o ptional hard ware f eatures. This printer offers the follo wing standard features: Printi ng 203 Dots Per Inch Thermal Transfer Pr intin g On-Demand and Batch P rinting Rotating Label Hub Si mple[...]

J693 3  2.0 Inspect ion After rem oving the printer f rom the packaging material, check the contents of the package. In add ition to this ma nual, the follo wing items sho uld be incl uded: Printer Power C ord Accessories CD Serial or interface cable Label roll Rewi nd er Clasp[...]

4J 6 9 3[...]

J693 5  3.0 I nsta lling t he Printer This section explains how to connec t and load the p rinter with media and ribbon. Note: When con necting the AC P ower Cord or d ata cab les to the pri nter, ensure th e Power On/O ff Switch i s in the ‘O ff’ positio n. Connect the AC power cord to th e receptacle located on the back of the prin ter, th[...]

6J 6 9 3 3.0.1 Communications Interfa cing Using a data detection process, the interface selection occurs automatically in the printer. At pow er-up, the printer begins monitoring the interface ports for activity. Whe n the host transmits data, t h e printer por t detecting this data is se t ‘active’ and remains active as long as data flow con [...]

J693 7 3.1 Loa ding Media The following procedures ex plain the preliminary label loading steps. Raise the Access Cover. Rotate the Print head Latch forward to raise the prin thead. Slide the Label Guide out away fro m the frame and the n lower it to the do wn positio n. Note: In this left-justified printer, alw ays place the labels against the bac[...]

8J 6 9 3 Route the backing material through the Roller Bracket as shown. Then raise the Roller Bracket up to its latched p osition.[...]

J693 9 Route the L abel Backing back to, and arou nd the Rewind Hu b, as shown. Insert th e leading edg e of the L abel Backing into the Slot on the Rewind Hub and then insert the Label R etainer into the Slot on the Re wind Hub. Rotate the Rewind Hub to remove the slac k in the Lab el Backing. B e sure the printhead latch i s do wn and in the lock[...]

10 J693 3.3 Loa ding Ribbon Note: Always use ribbon sligh tly w ider th an th e label backing material ; this helps protect against printhead wear. Use on ly Pitney Bowes ribbons an d labels . To produce an im age on th e label, th ermal transf er labels requires ribbon. Ribbon ty pes are avail able wit h the ‘i nk’ lay er on th e outsi de (coa[...]

J693 11 Mount the ribbon so that it is di spensed i n th e appropriate direction for th e ribbon ty pe. Slide th e ribbon on completely to rest again st th e flange. Route th e ribbon u nder th e Ribbon R oller th en out the front of th e printe r. Continu e rou ting th e ribbon up to an d around t he Ribbon Tak e-Up Hu b, as shown . Wind the ri bb[...]

12 J693[...]

J693 13  4.0 Opera ting t he Front Pa ne l The fron t pan el i s equ ipped with five keys , 3 indicat or lights an d a Liquid Crystal D ispla y (LCD) . T he key f unctio ns diffe r dep endin g upo n the se lected mode of the printer. The selectable modes are Ready, Menu and Quick Test. 4.0.1 Ready M ode: Normal Operation (Ready Light ‘On’) T[...]

14 J693 4.0.2 Menu Mode: Configuration (Ready Light ‘Flashing ’) The DOWN ARROW key scrolls to the previous menu it em o n the same me nu leve l. It also, decrements num erical values in m ost menu selections. The U P ARROW key sc roll s to the ne xt menu item. It also increments numerical values in most menu selections. The ENTER key selects t[...]

J693 15 4.0.3 Quick Test Mode: Print Test Labels The DOWN ARROW key scrolls to t he previous test function. The U P ARROW key sc roll s to the ne xt te st functio n. The ENTER key will change the selected test label qu antity of 2, 100, 1000, or 9999 (except the ‘Configuration Lab el’, this qua ntity is al ways one). Holding do wn the key scro [...]

16 J693 4.0.4 Indicator Lights ‘On’ indicates READY Mode. ‘Slow F lashing’ in dicates Menu Mode. ‘Fast Flashing’ indicates data is being received and processe d. ‘On’ indicates a ‘Paused’ state. ‘Slow F lashing’ in dicates a War ning . ‘Fast Flashing’ indicates a Fault. See Section 6.1 for a list of the display messages.[...]

J693 17 4.0.6 Resetting th e Printer Depending upon the method used, there are three reset lev els possible: 4.0.6.1 Soft Reset To reset the printer and clear any temporary host settings: With the prin ter ‘On’, press a nd hold the CANCEL ke y for app roximately four se c ond s. 4.0.6.2 Level 1 Rese t To return the printer to the factor y defau[...]

18 J693 4.1 Nav igating the Menu Sy stem Printer o peration can b e controlled through t he user inter face, allo wing the operator access to these six menu system branches: • Media Settings • Print Contro l • Printer Optio ns • System Setting s • Commu nicatio ns • Diagnostic s While in the menu system, the current selectio n will be i[...]

J693 19 From Ready Mode, press the key to enter the Menu Mode. Dependin g upon the confi guration of t he printer, the follo wing is a list of the po ssible Enter and Exi t Prom pts. MENU M ODE Enter/Ex it Pro mpt Des criptio n: ENTER PASS WORD 0 0 0 0 You are att empting to enter t he Menu Mode. Security has been enable d and now the correct us er[...]

20 J693 4.1.1 Media Settings ME D I A T YP E Selects a pri nt method. DIRECT T HERMAL For use wi th heat sensi tive media. THERMA L TR ANSFER For us e with medi a requiri ng a ribbon to create an image. SENSOR T YPE Selects the top-of -form ( TOF) sensi ng method for the media . GAP The printer recognizes the TOF by sens ing gaps in the me dia. CON[...]

J693 21 4.1.2 Print Control HEAT 10 (0-30) Controls the p rinthead ‘bu rn-time’; see Section 2.1.1 for more on prin t qu a lity control. PRINT SPE ED Controls the rate of l abel movement duri ng the printing pr ocess; see Appen dix C. FEED SPEE D Controls the ra te of label movemen t between printing ar eas; see Appe ndix C . REVE RSE SPEE D Co[...]

22 J693 4.1.3 Printer Options MODULES The physical presence of the respective memory module must be detected to s how the modul e function selections for that modu le in the menu system. PRINT DIRECT ORY Print s a label dir ectory of al l availa ble modules, the av ailable space o n these modules, the files present, and the type of module and files[...]

J693 23 Printer Options ( continu ed) GPIO PORT The physical presence of the optional GPIO port mus t be det ected to show the select ions in the menu system. GPIO Inst ructs t he printer to update the output signals and to w ait for t he Star t of Pri nt Signal to print a la bel. ENABLED Yes DISABLED No END OF PRINT Defines the operati on of t he [...]

24 J693 4.1.4 S ystem Settings INTERNAL MODULE 1024 KB Sets the number of 1K blocks allocated f or the internal RAM ‘D’ mo dule. Availab le memory dependent upon model; see Appendix C. DEF A ULT MODULE D Sets the defau lt module used to store files when no mod ule is specified; see Appendix C. SC ALEABLE FONT CA CHE 0312 KB Sets the number of 1[...]

J693 25 System Sett ings (con tin ued) CONFIGURATION LEVEL To upgrade the appl ication ( res ident softw are) of the pr inter , the hardwar e and software compatibility levels mu st match for the update to be accepted . This information is displayed her e and can al so be foun d printed on the conf iguration label. Each printer has a uni que KEY nu[...]

26 J693 System Sett ings (con tin ued) SET F ACTORY DEF AULTS Pa rameters in this men u listing with the ‘ ’ symbol are t he designated def aults. SET FACT ORY DEFAULT S Overwrite the current settin gs with the factory defau lt settings. Note: The p rin ter wil l res et automatical ly. All menu sett ings w ill be restored e xcept CUSTOM ADJU ST[...]

J693 27 System Sett ings (con tin ued) PAUSE M ODE When enabled, PAUSE MODE s uspends printing b etween each labe l until the PAUSE key is pressed. ENAB LED Printer requires op erator to press the PAUSE key after each label. DISA BLED Pr inter completes l abel batch without pausing betw een labels . SECURIT Y ♦ Prov ides the user with the a bilit[...]

28 J693 4.1.5 Communications SERI AL PORT A ♦ C ontrols Serial Port A communications settings. BAUD RAT E Determines the se ria l communicatio n rate. 38400 28800 19200 9600 9600 bits per second 4800 2400 PROTOCOL Sets the fl ow contr ol (handshaki ng) method. BOTH Uses bot h handshaking meth ods. SOFT WARE XON/XOFF HARD W ARE CTS/DTR NONE No flo[...]

J693 29 Communic ations ( continu ed) HOST SET TING S Settings whic h affect all communicatio ns with a hos t. HOST T IMEOUT 10 SEC (1-60) The number of secon ds a communic ations port must be id le before the printer may process da ta from a d ifferent po rt. This value is als o used to “t imeout” an image / label downl oad. CONTROL CODES ♦ [...]

30 J693 4.1.6 Diagnostics HEX DUM P MODE Most commonly used mode for trouble shooting. Pr ints dat a and instruct ions received from the host rather than interpret ing them (s ee Section 6.2). ENAB LE Prints raw ASCII data received from the host rather than executing the commands. DISA BLE Executes and prints label formats (normal operating mode) .[...]

J693 31 4.2 Und erstandin g the Di splay Message s The printer generates a nd displa ys four different types of in formation (if no t in the m enu system or Qu ick Test Mode): User Pro mpts a nd Conditio n Messa ges Application Update Messages (see Section 5.6) Fault Messa ges (see Section 6 .1) Warning Messages (see Section 6.1) 4.2.1 The User Pro[...]

32 J693 User Prompts and Condition Messages (continued) : Displayed Message Description Con dition(s ) You are now entering the Menu Mode and exis ting host cha nges have affected the menu settings. Pressing ENTE R will save these host changes to t he menu ; oth erwis e, the printer will rev ert to previo usl y save d setting s. The printer is pa u[...]

J693 33 User Prompts and Condition Messages (continued) : Displayed Message Description Con dition(s ) You are now exiting the m enu, but have made cha nge s to the settings o f the printer. Pr essing ‘ENTER’ will save these changes; if not, the printer will revert to previo usl y saved settings. Menu c ha nge s ha ve affected the conf iguratio[...]

34 J693 4.3 Printin g from th e Quic k T est Mode This section explains the fun ctions of the resident Quick Te sts, accessible by pressing th e k ey on th e Front Panel. Notes: W i th t he ex ception o f the Conf igura tion Lab el, all Q uick T est labels require 4-i nch (102mm) wide media to capt ure all format information. When us ing les s than[...]

J693 35 4.3.2 Configuration Label Notes: T o print all Con figur ation Label inform ation, th e media ca nnot be less than 2 inche s wide (51 mm) and the Label Width setting must mat ch the width of the me dia being us ed (se e Sectio n 4.1.2). The Configuratio n La bel conten t can v ary w ith the appl ication ver sion and model of the printer. Th[...]

36 J693 4.3.3 Quick Ribbon Test Label The Ribbon Test L abel featu res a compliant pi cket-fence bar code that can be used to v erify ribbon an d print quality functi ons. To prin t a Ribbon Test L abel: Press the key. Use the key t o scroll to ‘R ibbon Test L abel’ . Use the key to select a qu antity; see Section 4.0.3. Press the key to start [...]

J693 37 4.3.4 Dot Test Pattern Labe l The Dot Test Pattern Label tests the pr int head to determine the co ndition o f each thermal element. Pa ttern examples are sho wn below. T o print a Dot T est Pattern Lab el: Press the key. Use the k ey to scroll to ‘ Dot Test Pattern’. Use the k ey to select a qu antity; see Section 4.0.3. Press the key [...]

38 J693 4.3.5 Validation Label The Validation Label is anoth er usefu l tool f or evaluating prin t quality . To generate a Validation Label: Press the key. Use the k ey to scroll to ‘ Validation Label’ . Use the k ey to select a qu antity; see Section 4.0.3. Press the key to start printing. 4.3.6 User Defined L abel The User Defined Label will[...]

J693 39  ) The corre ct hardw are adjust ments, r egular maintena nce, and cali brations found in t his secti on will h elp en sure con tinued pea k printer performan ce. 5.0 Me dia Se nsor A djustment The laterally adjustable Media Sensor detects the presence of media and the top- of-f orm of all media ty pes ex cept continu ous st ock, which i[...]

40 J693 Enter th e Media Settings menu and verify that the correct ‘Sensor Ty pe’ is selected; see Section 4.1.1. Exit the menu and retur n to READY mode. Press and h old the FEED k ey until 2-3 labels are advanced (approx imately 4 seconds) to set the T OF; see Section 5.1. If ‘Uncalibrated’, ‘Top o f Form Fault’, or ‘Position Erro r[...]

J693 41 5.1 Pos it ioning Calibration The Positioning Calib ration sets the pri nter’s TOF, calculates t he label length, and cal ibrates th e ribbon se nsor on prin ters equipped w ith th e therma l transf er option. Perform this proced ure for: Die-cut and reflective media – • After changing media. • After a Media Sensor Calibration. • [...]

42 J693 Three Media Sensor reading s are required: Empty : Nothin g in the sens or. Mark or Gap: Only the backing material, n otch, or reflective mark in the sensor. Paper: The label (with the back ing material attached) in the sensor. To perform a Standard C alibration : Step Operator Action Displayed Message Co mment 1 Turn ‘O n’ th e printer[...]

J693 43 Step Operator Action Displayed Message Co mment 6 Press the key . U s e the key to scroll to ‘Sensor Calibration ’. See Section 4.1.1 for details. Press the key to abort this procedure. 7 Press the key. See Section 4.1.1 for details. 8 Press the key . Ensure no label media is in the Media Sensor then press an y k e y. Sets the parameter[...]

44 J693 Step Operator Action Displayed Message Co mment Proceed according to the media ty pe: Die-cut stock: rem ove approxim ately si x inches of label material from the backing (lin er) and place the backing under the Sensor Eye Mark. Notched sto c k: place the notched area in the sensor and adjust the Sensor Eye Mark over the notch. Reflective m[...]

J693 45 Step Operator Action Displayed Message Comment 10 Place the label (and backing) un der the S ensor Eye Mark. Pre ss a ny ke y to c o ntin ue. Calculates the paramet er settings for the ‘Paper’ valu e. ‘yyy’ is a numer ic al val ue representing the curre nt se nsor reading. 11 Depe nding up on t he ‘Senso r Type ’ sel ec tio n, o[...]

46 J693 Calibration Proble ms: If problems occur durin g cali bration, on e o f the following message s will be displayed. T he ‘Comment’ col umn addresses t he most likely cause and the correctiv e action to be taken (if any) f or each situation. Displayed Message Action Comment P r e ss a n y ke y. The printer measured on ly a small differenc[...]

J693 47 5.2.2 A dvanced Entry Calibrat ion The second calib ration method is t he Adva nced Entry Calibration. Th is method overrides all previous calibration settings and should be used only when the Standard Ca libra tion method ha s failed. T he procedure has tw o parts: 1) Sensor Gain: Different algorithms are used f or sampling, to produce dif[...]

48 J693 Step Operator Action Displayed Message Comment 6 Press the key . Use the key to scroll to ‘Sensor Calibration’. Press the ke y. See Section 4.1.1 for details. Press the key to abort this procedure. 7 Use the key to scroll to ‘Advanced Entr y’. Press the key . See Section 4.1.1 for details. 8 Press the key . See Section 4.1.1. 9 Plac[...]

J693 49 Step Operator Action Displayed Message Comment 10 Proceed according to media ty pe: Die-cut stock: rem ove approxim ately si x inches of label material from the backing and place th e backing un der the S ensor Eye Mark. L ower the printhead. Notched sto c k: place the notched area in the sensor and adjust the Sensor Eye Mark over the notch[...]

50 J693 Step Operator Action Displayed Message Comment 11 Using the Gain Number data collected from Steps 9 and 10, subtract each Label Value fro m the TOF Val ue. From the resulting list o f Difference Values, select the largest number. Its associated Gain Number is the best selectio n for the media. See the example fro m bel o w. -OR- ‘yyy’ i[...]

J693 51 Step Operator Action Displayed Message Co mment 12 Using the key, select the Gain Number as determi ned in S tep 11. Press the key to enable the entry. -OR- When enabled, the selection wil l b e indicated with an * . 13 Using the ‘Gain Number’ set in Step 12 , co mplete the following steps: Place the label under the Media Sensor. Record[...]

52 J693 Step Operator Action Displayed Message Co mment 15 Press the key. Using the or th e key set the ‘Paper’ level to the val ue determined in the previo us step. Press the key to set the entr y and advance the menu. Repeat for the ‘Mark’ or ‘Gap ’ a nd ‘E mpt y’ le vel s . -OR- 16 Press the k ey to back out of the m enu and then[...]

J693 53 5.3 Printh ead A djustments 5.3.1 Burn Line A d justment The Burn Line is the row of thermal elements extending the le ngth of the printhead. At th e factory, the printhead has been adjusted to meet strict print and bar code com pliance requ irements with 6.5-m il (.0065 ″ ) media, enabling the printer to accomm odate a majority of media [...]

54 J693 Turn each Adjustm ent Screws clockwise abou t ¼ a turn (or 1/8 a turn f or finer adjust ments). Print anot her Validation Label and exa mine the print quality. Repeat this step until label s with even print contra st (darkness) and acceptable print quality are produced. Tighten the Locking Scre ws. Print a f inal Quic k Test lab el to veri[...]

J693 55 5.4 Printh ead Repl acem ent Notes: The printh ead is fr agile; use ex treme care when handl ing and never use a sharp o bject on the pri nthead surfa ce. If you have any questi ons or co ncerns reg arding t his procedur e, contact a qualified techni cian. Locating pins eliminate the need for an alignm ent following the installation of a ne[...]

56 J693 5.5 Cle aning Sche dule A clean printer operates efficiently. The follo wing list of cleani ng items and table below provides the recomm ended schedule and techn ique for cleaning the variou s parts of your pri nter s afely an d effecti vely. • Isopropyl alcoh ol • Co tto n swabs • A clean, lint-free cloth • So ft -b rist le b rus h[...]

J693 57 5.5.1 Cleaning the Pr inthead When print q uality be gins to d ecline (indicated by sympto ms incl uding non - compl iant bar codes, prin t dropou ts, and s treaking), th e typical cause is debris build-u p on th e printh ead (see Sect ion 4.3.4). Furt herm ore, if this build-up is not removed it m a y lead to prem ature element failures, g[...]

58 J693 5.5.2 Cleaning the P laten Roller A platen roller contam inated with grit, label adhesive, or ink can cause a decline in print quality and, in extreme cases, cause labels to stick and wrap around the roller. To clean the platen roller: Tur n ‘O ff ’ a nd unpl ug t he pr inte r . Open th e access cover. Unlock the Printhead Latch and rai[...]

J693 59 5.5.3 Cleaning Interior and Ext erior Surfaces Interior Surfaces: During operation, d ust particles from the med ia build -up inside the printer. T h en, as the media is pulled through the printer, the p articles can become attached and cause v oids on the printed labels. To prevent this, turn ‘Off’ and un plug the printer. Rem ove all [...]

60 J693 5.6.1 Updating from the Ready Mode Update Procedure for App lication Version 2.091 or greater Step Displayed Message Operator Action Comm ent(s) 1. Using the DOS copy comm and (where ‘filename’ is the program to be loaded and ‘lpt 1’ is the selected interface port), enter the following: copy filename lpt1: As an exam ple, th is woul[...]

J693 61 5.6.2 Updating from the Download Mode Required Update Procedure for Application Version 2.08 or earlier* Step Displayed Message Operator Action Comment(s) 1. Press and ho ld the PAU SE a nd TE ST keys while turni ng ‘On’ the printer to enter the Download Mode. The Boot Loader version is displa yed. Note: T his information will v ary wit[...]

62 J693 5.6.3 A pplication Update Problems Note: If experiencing troub le w hen attem pting to download the fil e to the printer, try the follow ing alterna te meth ods: 1) Use the download pro cedure in Se ction 5.6.2. 2) Windows  users – try res tarting the computer in MS-D OS mode. 3) Use a W indow s  Driver – ‘Sen d File t o Printer[...]

J693 63 5.7 Updati ng the Boot Loader Progra m The printer stores the Boot Loader Program in Flas h memory on the Main PCB. A feature allows updates to this prog ram via the printer’s interface port. Updates can be foun d on ou r web sit e. WARNING If pow er is lost w hile “Upgr ading Softw are” is displayed, the printer w ill becom e non-fun[...]

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J693 65  6.0 Tro uble shooting Ti ps If a problem arises with the printer, t he information in this sectio n will help y ou resolve it. Use this guide as a starting po int i n troublesho oting. If you have questi ons, or if problems persist , contact a qu alified serv ice technici an or a Technical Su pport Represen tative. The following are pro[...]

66 J693 If experiencing this problem… Try this so lution… Intellifont  will not p r in t: Intellifont  format is Little/Big Endia n specific. The printer us es Big Endian. Refer to your font supplier for i nformation. Light print on the right side (facing th e printer) of th e label: • The Printhead L eveling C am may be incorrectly adj[...]

J693 67 If experiencing this problem… Try this solution… No pow er (all indicator lig hts are ‘Off”): • Verify that the AC pow er cord has been made at bot h th e outlet and the printer; also, ensure the po wer switch is ‘On’. • Verify that the AC outlet is functioni ng, or try moving the printer to another AC circuit. • The AC co[...]

68 J693 If experiencing this problem… Try this solution… Nothi ng ha p pe ns wh en tr yi ng to print usi ng a so ft ware program : • Ensure that the printer is at RE ADY. • Observe the Front P anel, if the RE ADY light do es not fla sh a s you se nd the for mat check th e protocol an d port sett ing s between the pr in ter and host. • Ens[...]

J693 69 6.1 Fault an d Warn ing Mess ages When the printer detects a problem or the poten tial for a problem, a message is displayed and the Erro r Indicator (see Section 4.0.4 ) will be ill uminated. T here are tw o types of indi cations: • Fault Indication – the indicator ‘f ast flashes’ with message. • Warning Indicati on – th e indi[...]

70 J693 Fault Messag es (con tinued) : Displayed Message Description Possible Solution( s) The printer canno t detect media. 1) Reload media. 2) Ens ure that the labels are passing through the Media Sensor. 3) Readj ust the Media Sensor over the TOF m ark; see Section 5.0. 4) Calib rate the printer; see Section 5.2. The printer has determined that [...]

J693 71 Fault Messag es (con tinued) : Displayed Message Description Possible Solution( s) The ribbon sens or detects n o or only sporadic rib bon supply hub moveme nt; or the sensor v alues m ay have c han ge d. Note: The ribbon sens or calibrat ion will only take ef fect after a Level 2 reset has cl eared the previous ly set values; see Section 4[...]

72 J693 Fault Messag es (con tinued) : Displayed Message Description Possible Solution( s) The printer could not fi nd the T OF ma rk wit h in the maxi mum l abe l length setti ng or it found a TOF in an unexpected place. If m e dia is movi ng: 1) P ress the FEED key. It may be necessary to re- calibrate the printer; see Section 5.2. 2) T he Media [...]

J693 73 Warning M essages: Displayed Message Description Action The printer has detected burned- out printhead el em en ts . Replace the printhead wh en print qualit y b ecomes unacceptable or if the printed bar co des are non - compliant. The printer missed detecting a label gap. Readjust the media sensor and recalibrate. Power has been removed an[...]

74 J693 Warning Mes sages (cont inued) : Displayed Message Description Action A high pr int he ad temperature has been detected. Allow printhead to co ol. The previous warning cond ition has been corrected. No further action is necessary. 6.2 Hex Dump Mode The hex dump mode i s a usefu l tool for diagnos ing problem s, includi ng communi cation an [...]

J693 75  7.0 Printer S pecifi catio ns Bar Codes (See the Programmer ’s Manual for details. See Appendix B for vi s ual samples.) Code 39, Int erleaved 2 of 5, C ode 128 (su bsets A, B and C), Codabar, LOGMARS, UPC-A , UPC- E, UPC 2 & 5 di git addendum s, EAN-8, EAN-13, EAN 2 & 5 di git addendum s, UPC Random Wei ght, Code 93, Pl essey[...]

76 J693 Environmental Requirements Operating Temperature: 32 ° F – 100 ° F (0 ° C to 38 ° C) Storage Temperature: 0° F − 140° F (-17° C to 60° C) Humidity: 10% − 95% non-co nden sing Dust: Non- conducting , non- corrosiv e Electromagnetic Radiation: Mode rate RF fields ca n be tolerated Mechanical Height: 12.70 " (322.6mm ) Width[...]

J693 77 $ A SCII Control Code Chart Ch ar Dec Hex Ch a r Dec Hex Cha r Dec Hex Ch ar Dec Hex Ctrl @ NUL 0 00 32 20 @ 64 40 ` 96 60 Ctrl A SOH 1 01 ! 33 21 A 65 41 a 97 61 Ctrl B STX 2 02 “ 34 22 B 66 42 b 98 62 Ctrl C EXT 3 03 # 35 23 C 67 43 c 99 63 Ctrl D EOT 4 04 $ 36 24 D 68 44 d 100 64 Ctrl E ENQ 5 05 % 37 25 E 69 45 e 101 65 Ctrl F ACK 6 06[...]

78 J693 Ch ar Dec Hex Ch a r Dec Hex Cha r Dec Hex Ch ar Dec Hex Ç 128 80 á 160 A 0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 130 82 ó 162 A2 194 C2 Ô 226 E2 â 131 83 ú 163 A3 195 C3 Ò 227 E3 ä 132 84 ñ 164 A4 196 C4 õ 228 E4 à 133 85 Ñ 165 A5 197 C5 Õ 229 E5 å 134 86 a 166 A6 ã 198 C6 µ 230 E6 ç 135 87 ° 167 A7 Ã [...]

J693 79 % Av aila ble Fonts a nd Bar Code s All character fonts and bar codes available w ith the printer are described in th is section. Each font and bar code has a nam e associated with it for use in pro grammi ng. Hu man-r eada ble fo nts have nu meric na m es, wh ile bar co de fo nts have alp ha na mes. Cons ult t he Programmer's M anual [...]

80 J693 The table below lists the f ont sizes; the num bers indicat e the num ber of dot s. Font Height Width Spacing F o n t 0 751 Font 1 13 7 2 Font 2 18 10 2 Font 3 27 14 2 Font 4 36 18 3 Font 5 52 18 3 Font 6 64 32 4 Font 7 32 15 5 Font 8 28 15 5 Font 0: 96-character alphanu m eric, upper and low er case. Font 1: 145-charact er upper and lower [...]

J693 81 Font 4: 62-character alphanu m eric, uppercase. Font 5: 62-ch aracter alphanu m eric, uppercase. Font 6: 62-ch aracter alphanum eric, uppercase.[...]

82 J693 Font 7: OCR-A, size I. Font 8: OCR- B, size III. Font 9: Internal Trium virate font. The number in the bar code heigh t field sets the point sizes. Larger point sizes can be obtained by increasing the height and width multip liers.[...]

J693 83 Bar Code Summary Data Bar Code f onts have alpha n ames (left column in the table below). Uppercase alpha names will p rint barco des with human-readable interpretatio ns. Lowercase alpha nam es will prin t barcodes only . T he table i s foll owed by visu al samples. Bar Code ID Type Length Checksu m Valid ASCII Charact ers, dec imal value [...]

84 J693 Bar Code A: Code 3 of 9 Bar Code B : UPC-A Bar Code C: UPC-E Bar Code D: Interleaved 2 of 5 Bar Code E : Code 128 Bar Code F: EAN- 13 Bar Code G : EAN- 8 Bar Code H: Health Industry Bar Code (HBIC) Bar Code I : Codaba r Bar Code J: Interleav ed 2 of 5 w/modu le 10 ch ecksum[...]

J693 85 Bar Code K: Plessey Bar Code L : Interleaved 2 of 5 w/modu le 10 checksum and shippi ng bearer bars Bar Code M: 2 Dig it UPC adden dum Bar Code N: 5 Digit UPC addendum Bar Code O: C ode 93 Bar Code p: Postn et Bar Code Q : UCC/ EAN Code 128 Bar Code R: UCC/EAN Code 128 KMART NON EDI[...]

86 J693 Bar Code S: UCC/EAN Code 128 Ra ndom Weigh t Bar Code T: Te le p en Bar Code u: UPS MaxiCode Bar Code v: FIM Bar Code z: PDF-417 Bar Code W1c: DataMatrix Bar Code W1 d: QR Code[...]

J693 87 & Module A ssignme nts Mem or y Mo d ul e Designator Module Size Volatile* Loca tion / Use A Future Optio n N/ A N/A B Future Op tion N/A N/ A D 1024 KB (default size) Yes Main PCB SDRAM – user addressable for graphics, f onts, and label formats F 4 MB No Optiona l Fla s h Car d – use r addressable for graphics, f onts, and label fo[...]

88 J693 Speed Se tti ngs and Def a ults Consult t he Programmer's Manual for detailed infor mation. J693 Speed Range Default Setting Function IPS MMPS IPS MMPS Print 2-8 50.8 – 203.2 6.0 152.4 Feed 2-10 50.8 – 203.2 6.0 152.4 Reverse 2-4 50.8 – 101.6 4.0 101.6[...]

J693 89 ' Menu S y stem Mult i- Language Supp ort This printer provides the user with the ability to d ownload new men u system languages and/or replace the provided translations . A Microsoft  Excel Spreadsheet def ines the m enu dictionary – the user adds a new language column or m odifies an existing column in the spreadsheet, clicks o[...]

90 J693 Creating a Menu Langu age: 1) Invoke Excel and open the gemmsglst.xls file. Excel opens th e file and the followi ng screen appears. 2) Click the “Enable Macro” box and th e following appears. (Continue d next pa ge )[...]

J693 91 3) Click On Colum n J an d enter you r new langu age, or m odify an ex isting one. Tips : A) Message Size – When entering new messages, re ference the ‘M AX’ column: this is the maximum num ber of characters allowed for this field. Warn ings are displayed w hen the number of characters is exceeded or wh en trying to modify the MAX val[...]

92 J693 6) Download the generated file s to the printer – one method is the DOS cop y comma nd : copy small.ls lpt1: /b 7) Reset the prin ter by pres sing an d holdin g the CANCEL key for approxim ately four seconds. 8) Verify the operation by prin ting a Configurati on Label (see Section 4.3.2). The new font selection will be printed on the labe[...]

J693 93 To restore the factory g enerated EFIGS image, download the file *832296.01A to th e printer. Thi s fil e is located on our web sit e. The letter at the end of the file name (e.g., A) specifies the revision. The latest revision will be available on the FTP site. Downloading the same lan guage twice will automatical ly delete t he first occu[...]

94 J693[...]

J693 95 alphanumeric Consisting of alph abetic, num eric, punctu ation and other sy mbol s. backing m aterial The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also ref erred to as “liner”. bar code A representation o f alphanumeric infor m ation in a pattern o f machine-readable marks. The basic categ[...]

96 J693 diagnos tics Prog rams us ed to locate and diag nose hardw are problem s. die-cut media Media that has been c ut into a p attern usin g a p ress, where th e excess paper is removed leaving individual labels, with gaps between them, attach ed to a backing material. direct thermal The printing method that uses a heat sensitive media and on ly[...]

J693 97 label length T he distance from the top of the label to t he bottom of the label as it exits the p rinter. label repeat The distan ce from the top of one l abel to th e top of the next label. label tracking Undesirab le lateral (side to side) movement of the media as it travels under the printhead. label widt h The left to right measure men[...]

98 J693 ribbon An extruded polyester tape with several la yers of material, one of wh ich is ink-like, used to produce an im age on the label. Also referred to as “ foil”. ribbon wrin kle An undesirable ov erlappin g of th e ribbon du ring the printing p rocess that lead s to voids on the printed label. Typically caus ed by an improper prin the[...]

J693 99[...]