Planar UR8450-MX manual

Plan ar UltraRes TM User Manual[...]

Copyright © 6 Jun 2013 by Planar Systems, Inc. All rights reserved. Cont ents of this publication ma y not be repr oduc ed in any f orm without permission of Planar Systems, I nc. T rademark Credits Windows™ is a trademark of Microsof t Corp . Planar's Big Picture™ is a trademark of Planar Systems , Inc. All other names ar e trademarks or[...]

Planar UltraRes User Manual i T able of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Table of Contents ii Planar UltraRes User Manual Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Table of Contents Planar UltraRes User Manual iii Remote Monitoring Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Remote Monitoring Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Table of Contents iv Planar UltraRes User Manual Portrait Wall Mounts - Sides Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Optional Pedestal Mount - Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Planar UltraRes User Manual 1 Introduction Planar UltraRes 4K professional displa y is a family of 84” Ultra HD displays that produce r esolution and pic ture quality not be f ore seen in large fo rmat L CD displays. There ar e three differ e nt off erings: the UR8450-LX, UR8450-MX and the UR8450-3D . Designed specifically f or resolution-rich co[...]

2 Planar UltraRes User Manual Impor t ant Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 F ollow all instructions. 5 Do not use any of the Planar UltraRes products near water . 6 Clean the L CD screens with an L C D screen cleaner or L CD wipes. 7 Do not install near any hea t sources such as radiat[...]

Planar UltraRes User Manual 3 16 Slight pressur e on the L C D will cause distor tion of th e image. Heavier pr essure will cause permanent damage. Planar UltraRes c onfigurations should be mounted where view ers cannot touch the sc reen or insert small objec ts in the openings that will create hazar ds by contac ting bare conductive parts. Caut io[...]

4 Planar UltraRes User Manual European Union Disposal Inf orm ation English ■ Disposal of old Electrical & Electronic Equipment (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your product or on its packaging, indicates that this product should not be treated as ho[...]

Recommended Usage Planar UltraRes User Manual 5 Recommended Usage In order to get the most out of your L CD modules, use the f ollowing recommended guidelines to optimize the display . Burn-In V ersus T emporar y Im age Retention Burn-in causes the screen to retain an image essentially for ever , with little or no way to correct the problem. Under [...]

Recommended Usage 6 Planar UltraRes User Manual Norm al Use Therm al Guidelines Normal use of the L CD module is defined as operating in th e open air to prevent heat buildup , and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high oper ating temperature[...]

Basic Concept of Planar UltraRes Display Planar UltraRes User Manual 7 Basic Concept of Plan ar UltraRes Display The Planar UltraRes display u ses f o ur separate outputs that f eed into the 84” display as one image. Y ou can use any combin a t ion of HDMI, DisplayP or t or DVI. There ar e two main modes of oper ation for the Ultr aRes Display: ?[...]

Using the Remote Control 8 Planar UltraRes User Manual Using the Remote Control The UltraRes r emote control can be used f or a variety of fu nc tions, including turning the display on and off and assigning individual inputs . Tu r n d i s p l a y on/off Select single or multiple input connec tions Select individua l inputs[...]

Powering On/Off Planar UltraR es Displays Planar UltraRes User Manual 9 P o wering On/Off Planar UltraRes Displays There ar e several diff erent ways to turn on or off the Plan ar UltraRes Display: • Using the On/Off buttons on the remote contr ol. See "Using the Remote Contr o l" on page 8 f or more inf o rmation. • Using the P ower [...]

Powering On/Off Planar UltraRes Displays 10 Planar UltraRes User Manual Plan ar UltraRes in St andby Mode If you are unsur e about whethe r or not the display is on b ut in standby mode , look for the small Standby LED . If it is off , you will not see the LED . If it is on but in Standby mode, you will see a r ed LED . As the display star ts, the [...]

Input Setup Planar UltraRes User Manual 11 Input Setup Y ou can set up your Planar UltraRes display using multiple or single inputs. Both are explained below . Y ou can select multiple or single input mode using the remote control, the Ultr aRes Control tool or by using RS232 commands. F or more information see "Setting Up Ultr aRes Using Mult[...]

Input Setup 12 Planar UltraRes User Manual[...]

Planar UltraRes User Manual 13 Inst alling a Plan ar UltraRes Display This section explains how to install a Planar UltraRes display . W e suggest that you read this entire section bef ore you attempt t o install a display . Bef ore Y ou Begin Make sure y ou have all the it ems in the f ollowing lists bef ore y ou begin unpacking and installing you[...]

Supported Graphics Cards 14 Planar UltraRes User Manual Suppor ted Graphics Cards UltraRes suppor ts a variety of graphics cards fr om leading manufacturers, such as Nvidia and AMD . I n general, y ou should be look ing for graphics car ds that have the follo wing fea tures: • Can output 3840 x 2160 at 24 Hz or 30 Hz over a single Displa yPort or[...]

Supported Graphics Cards Planar UltraRes User Manual 15 Setting Up AMD Graphic s Cards F or 3D Content Note: If you do not plan to displa y 3D content, y ou can sk ip this section. 1 Right click on th e desktop and select Cataly st C ontrol C enter . 2 Select AMD FireP ro , then select 3D Application Settings . 3 Check the Enable Quad Buffer Stereo[...]

Recommended PCs 16 Planar UltraRes User Manual Setting Up NVIDIA Graphics Cards 1 Right click on th e desktop and select NVIDIA Control P anel . 2 Under 3D Settings, select Manage 3D Settings . 3 Select the Program Se ttings tab . 4 In sec tion 1, select the program f or which i ts 3D capabilities will be used. If the program is not list ed, click [...]

Unpacking and Checking Accessories Planar UltraRes User Manual 17 Unpacking and Checking Accessories LCD Module Bo x The follo wing items are inc luded in the L CD module box. Pa rt Description Number Picture L CD module One per box. 1 LC D m o u n t s (optional) I f o r d er e d , t hi s w i l l b e i n s i d e a separate box inside the L CD box. [...]

Unpacking and Checking Accessories 18 Planar UltraRes User Manual Kick st and bracket Mounts to the displa y when Planar mounts are purchased. 1 M4 x 8 Pa n h ea d screws Used to mount the kickstand bracket. 4 Pa rt Description Number Picture[...]

Unpacking and Checking Accessories Planar UltraRes User Manual 19 Accessor y Kit The follo wing items are inc luded in the acc essor y kit. Par t De s cr ip ti on Number Included Pic tu re AC power co rd Power cord. 1 IR sensor Used to r eceive signals fr om the remote control. 1 Double -sided tape Used to help in mounting the IR sensor module. 2 U[...]

Unpacking and Checking Accessories 20 Planar UltraRes User Manual[...]

Planar UltraRes User Manual 21 LCD Inst allation Befor e installation, keep the follo wing points in mind: • These displays ar e heavy . Make sure th at you hav e adequate studs to support the weight of each displa y if installing on a wall. • The UltraRes must be inst alled on a flat sur face . • If you order ed the optional wall moun ts, us[...]

Installing an UltraRes Display on a Wall 22 Planar UltraRes User Manual Inst alling an UltraRes Display on a W all Caut ion : For what ever structure is used t o mount the display , be sure tha t it is sufficiently engineered to handle the weight of the display . Also be sure to purchase the correct hardware needed to suppor t the display mounted t[...]

Installing an UltraRes Display on a Wall Planar UltraRes User Manual 23 3 Use the provided template t o determine the center points of the wall mounts. The “ V ” notches are labeled “L ” for a landscape display or “P” for a portrait display . Use the appropriate “ V” notch to align wi th the horizontal line drawn in the previous ste[...]

Installing an UltraRes Display on a Wall 24 Planar UltraRes User Manual 4 In the hole marked “ T op ” on the template, mark the center of the hole on the wall. Note: If you ar e installing a landscape display and the template is too long, y ou can break the temp late at the n otch l abel ed “P . ” 5 Let the templat e hang vertically so it i[...]

Installing an UltraRes Display on a Wall Planar UltraRes User Manual 25 8 Line up the middle hole of the top wall mount with the screw hole drilled fr om the template. Note: This pi cture shows moun ts for a landscape installa tion. 9 Tighten the screw into the mount. 10 Use a level to make sur e the mount is level . 11 Then install additional scre[...]

Installing an UltraRes Display on a Wall 26 Planar UltraRes User Manual 13 Install the k ickstand bracket to the back of the display using f our M4 x 8 Panhead screws. Landscape holes for kickstand brack et installation Portrait k ickstand installed on display[...]

Installing an UltraRes Display on a Wall Planar UltraRes User Manual 27 14 Using three strong people , ca refully hang the back of the display onto the top wall mount bracket using the square br ackets on the back of the displa y. Caut ion : Be sure these are securely hung , as the to p of the wall mount will hold most of the weight of the display.[...]

Installing an UltraRes Display on a Wall 28 Planar UltraRes User Manual 15 On the bottom wall mount, ther e is locking hardware in the lower c orners of the mount. Push the har dware up and fing er tighten the capt ive screws on the bottom t o secure the di spla y to the wall .[...]

Installing an UltraRes Display on a Wall Planar UltraRes User Manual 29 Using the Kickst and Bracket The kickstand bracket is used for ser vice mo de, without having to r emove the display from the wall. U se the follo wing instructions to put the display in service mode. 1 Loosen the captiv e lock ing screws on both sides of the bottom mount. 2 Pu[...]

Connections 30 Planar UltraRes User Manual Conn ections In order to get your UltraRes display up and running , you need to make thr ee main connections: AC power , the wire d IR module and y our sources. Conn ecting AC P o wer Using the supplied A C power cor d, connect one end to a grou nded outlet and the other to the AC pow er input nex t to the[...]

Connections Planar UltraRes User Manual 31 Conn ecting Sources The graphics car d that you install on y our main PC will determine what outputs will be plugged into the Planar UltraRes displa y. F or example, some g raphics cards hav e two HDMI outputs and two DisplayP or t outp uts. An y combination of these outputs is fine. Below is a visual exam[...]

Connections 32 Planar UltraRes User Manual Setting Up UltraRes Using Multiple Inputs In order to set up the UltraR es using multiple inputs, y ou must have a computer tha t contains fo ur video outputs. All f our outp uts will then be connected to the UltraRes display . The follo wing formats are suppor ted for multiple inputs: • (4x) DisplayP or[...]

Connections Planar UltraRes User Manual 33 Using UltraRes Control Software to Set Up Multiple Inputs If you use the UltraRes Control software to set up multip le sources, ther e are thr ee differ ent settings per input channel. Bef o re c ontinuing, make sur e you hav e selec ted the Multiple Inputs radio button in the lower left corner . • Based[...]

Connections 34 Planar UltraRes User Manual Below are two examples of setu ps in UltraRes Contr ol sof tware that are ac ceptable . When you are finished, click Updat e to save your cha nges.[...]

Connections Planar UltraRes User Manual 35 Setting Up UltraRes Using Single Inputs Instead of having one centra l devic e into which you ca n connect and define your source inputs , single source setup requir es connecting from a single-headed source to the display . F or example, connecting one input directly from a Blu-ray player into the 84” d[...]

Connections 36 Planar UltraRes User Manual Selecting Individual Inputs Using the Remote Control The UltraRes r emote control has individual inputs that can be selected. F or example, if this UltraRes input is connected to HDMI 2, press the HDMI 2 button on the remote control.[...]

Connections Planar UltraRes User Manual 37 Selecting Individual Inputs Using the UltraRes Control Software On the Source tab , select the input that is connec ted to the U ltraRes display . F or example, if this UltraRes input is connected to HDMI 2, select the HDMI 2 radio button in the Input Source section on the lef t.[...]

Connections 38 Planar UltraRes User Manual[...]

Planar UltraRes User Manual 39 Inst alling the UltraRes Control Software The UltraRes C ontrol software is used as your primar y t ool for display setup . Use the follo wing instructions to install the UltraRes Control software. 1 Save the Ultr aRes Contr ol.msi pr ogram to y our computer’ s hard drive. 2 Double click the .msi file to open th e i[...]

40 Planar UltraRes User Manual 3 Click Next to contin ue. 4 If you want to save the U ltraRes Contr ol files to a dif ferent location, click the Bro wse button and save to the folder of y our choice. 5 If you want to see how much space is on your har d drive, click the Disk Cost... button to review storage capacity . 6 Do one of the following: • [...]

Planar UltraRes User Manual 41 8 Click Next to contin ue. 9 As the installation is oc curring , you will see the status bar f or up to a couple of minutes.[...]

Installing USB Drivers 42 Planar UltraRes User Manual 10 Once the installation is c omplete, click Close to close the program. Inst alling USB Drivers When you install the UltraR es Contr ol soft ware , it wi ll automatically install the necessary USB dr ivers n eeded for c ommuni cation between your comput er and to the UltraRes display . Y ou onl[...]

Installing USB Drivers Planar UltraRes User Manual 43 Using the UltraRes Control Software When you first open the UltraRes Control software, you will see a windo w similar to the following . Notice that until you connect the inputs to the dis play , the “Status” at the top of the window wi ll show “Disconnected. ” 1 Connect from the PC on w[...]

Installing USB Drivers 44 Planar UltraRes User Manual 3 The tool will then attempt to auto dete ct any inputs that are already connected. One of the following will oc cur : • If an input is detected, the followi ng windo w appears with information already filled in. •I f n o input is auto -detec ted, you will see a window s imilar to the follow[...]

Setting Up Sources Planar UltraRes User Manual 45 4 If the connection is successf ul, the “Status ” at the top of the window will show “C onnec ted. ” Note that all tabs are no w accessible and can now be changed if needed. Setting Up Sources This info rmation is cov ered earlier in th e manual. Please see "S etting Up UltraRes Using M[...]

Auto Power Off Timer 46 Planar UltraRes User Manual Auto P o wer Off T imer If there is no incoming source f or a cert ain amount of time and you w a nt t o turn power off automa tically, use the Auto Power Of f Ti me r slider on the Settings tab and select bet ween 1-60 seconds . St andby Mode This mode allows y ou to choose between a low pow er s[...]

Changing Backlight Intensity Planar UltraRes User Manual 47 Changing Backlight Intensity T o change the brightness of the display , use the Backli ght slider on the Display tab. If you want a brighter display , mov e the slider towards a higher number . I f you want to conser ve po wer and increase backlight life, mov e the slider towards a lower n[...]

Upgrading Firmware 48 Planar UltraRes User Manual Upgrading F irmware Upgrading firm ware can only be done thr oug h the UltraRes Contr ol sof tware using a USB connection. 1 Select the File menu bar and then Upgrade F irmw are .[...]

Upgrading Firmware Planar UltraRes User Manual 49 2 A file called 4K.xml will be par t of the release pa ckage. Navigate to this section and click Open to begin the upgrade process. Note: The upgrade can be initiated from ON or standby mode.[...]

Upgrading Firmware 50 Planar UltraRes User Manual 3 The upgrade proc ess will take about 40 minutes . Be sure you are prepared f or this amount of time befor e yo u initiate the upgrade pr ocess. 4 The upgrade proc ess status bar will show where y ou are in the upgrade process as it proceeds . 5 When the upg rade is complete , you wi ll see a messa[...]

Error Codes Planar UltraRes User Manual 51 Error Codes T o see the last 50 errors that hav e occurr ed , selec t the Error L og tab in the UltraRes Contr ol soft ware , as shown below . F or a c omplete list of the er ror codes, see "Err or Codes in the UltraRes C ont rol Software" on page 102.[...]

Error Codes 52 Planar UltraRes User Manual[...]

DHCP Network Setup Planar UltraRes User Manual 53 Network Settings DHCP Network Setup 1 T urn on the display . 2 Open the UltraRes Contr ol tool and connect to the display . 3 Select the I nfo tab . The IP address is shown towards the bottom of the tab . 4 One of the following will oc cur : • If the IP address is 192.168. 12.12, then DHCP failed.[...]

DHCP Network Setup 54 Planar UltraRes User Manual 5 If the IP address shows an ything else, then DHCP succeeded. T o confirm the connection, open a Window s command prompt and use the “ ping” command with the IP address shown in Ultr aRes Contr ol. Note: If you can not confirm a c o nnection, check with your Net work Administ rator for more inf[...]

Static IP Network Setup Planar UltraRes User Manual 55 St atic IP Network Setup If DHCP is unsuccessful, the Remote Monitoring Ethernet in ter face defaults to a sta tic IP address of 1 92.168.12.12/24. 1 The PC must be configur ed to an IP a ddress on the 192.168. 12 network. W e recommend 192.168.12.100. 2 Assuming the operating syst em is W indo[...]

Static IP Network Setup 56 Planar UltraRes User Manual 4 Open Network and Sha ring Ce nter . 5 Click Change adapter settings in the left side pane. 6 Right-click on the local area connect ion that corresponds to the network inter face that is connected to the UltraRes and then selec t Proper tie s .[...]

Static IP Network Setup Planar UltraRes User Manual 57 7 Selec t Internet P rotoc ol V ersion 4 ( T CP/IPv4) and then click the Properties button.[...]

Static IP Network Setup 58 Planar UltraRes User Manual 8 Select the Use the following IP addr ess radio button and then enter 192.168.12.100 for the IP address , 255.255.255.0 for the Subnet mask and 192.168.12.1 for the Default ga tewa y . Click OK to dismiss the IPv4 P roper ties window . Then click Close to dismiss the Local Area Connec tion Pro[...]

Remote Monitoring Home Planar UltraRes User Manual 59 Plan ar UltraRes Remote Monitoring Software Planar UltraRes Remote Mo nito ring is a software tool that displays inf ormation about the display via a web br owser . I t is used primarily fo r monitoring, r epor ting and some contr ol (f or example, manually po wering the di spla ys on and off ).[...]

Remote Monitoring Unit Statu s 60 Planar UltraRes User Manual Remote Monitoring Unit St atus The Unit Status page shows a list of the differ ent sy stem settings for the displa y , including powe r , signal f ormat and which so urces are connected with which inputs. It also shows all current firm ware information, the displa y ID and the serial num[...]

Remote Monitoring Display Control Planar UltraRes User Manual 61 Remote Monitoring P o wer On/Off P ower On/O ff buttons contr ol the LED power , not the AC power . Y ou cannot control AC pow er through Planar Ul traRes Remote Monitoring . This section has four options for which yo u can schedule an auto matic power on/off . The options are: • No[...]

Remote Monitoring Source Setup 62 Planar UltraRes User Manual Remote Monitoring Source Setup The Source Setup page allows you to per f orm the same tasks th at you can using the UltraRes Control software: • Select single or mu ltiple input mode • Select an input source for each input in single input mode • Select different options for in puts[...]

Remote Monitoring Advanced Setup Planar UltraRes User Manual 63 Remote Monitoring Adv anced Setup The Advanc ed Setup page allo ws you to per form man y of the same tasks that you can on the UltraRes Control software prog r am. This includes selecting the power mode that works best f or your display , eith er low power or fast startup. Y ou can als[...]

Remote Monitoring Network Setu p 64 Planar UltraRes User Manual Remote Monitoring Network Setup This page allows y ou to configure ne twork settings and wheth er or not you use DHCP . F or more information about setting up DHCP , see "DHCP Net work Setup " on page 53. 1 The Ho stname box will display P lanar as th e default. Change this n[...]

Remote Monitoring Netw ork Setup Planar UltraRes User Manual 65 4 Under the DHCP section, selec t the Ye s , u s e D H C P radio button. a Change the default DHCP timeout (ten seconds) only if instructed by your network administrator . b Y ou do not need to fill in anything under the Static (non-DHCP) N etwork Settings sec tion. Howev er , if you d[...]

Remote Monitoring Network Setu p 66 Planar UltraRes User Manual Remote Monitoring Date and T ime Use this page to change date and time information as needed . 1 Set the date and time manually in the bo x under the Manual Date and Time section. The date format is ver y exac t. F ill in the current da te and time using exactly the fo rmat shown on th[...]

Remote Monitoring Netw ork Setup Planar UltraRes User Manual 67 Remote Monitoring Access Control The Acc ess Contr o l page allows you t o set pa rameters needed to access the web , the Remote Monitoring net work an d RS232 commands . It also allows you to selec t the corr ect baud rat e.[...]

Remote Monitoring Network Setu p 68 Planar UltraRes User Manual Remote Monitoring Software Setup (Upgrading Network F irmware) This page allows y ou to upload the latest UltraRes Remote Monitoring soft ware . Y o u can also reset all of y our settings to the factor y defaults, as w ell as choose the web page link that is associated with the Plan ar[...]

Remote Monitoring Reboot Planar UltraRes User Manual 69 4 When you click Reset ALL to F actor y Default , you r eceive the C onfirm F ac tory Reset page. Click OK, Reset to F actor y Defaults and Reboot if you are sur e you want to reset ALL settings to the factor y default. 5 The top of each page show s the Planar logo , which is a link to http://[...]

Remote Monitoring Reboo t 70 Planar UltraRes User Manual[...]

Planar UltraRes User Manual 71 Extern al Control In addition to using the U ltraRes remote control and displa y , there are other methods of controlling the UltraRes externally : • Using a serial (RS232) link to send ASCII commands an d to r eceiv e responses to those commands. • Using discrete infrared (IR) c odes to program a third-pa r ty re[...]

RS232 Communication 72 Planar UltraRes User Manual RS232 Comm unication RS232 control is not nec essary for operation, but is a con venient way to control displays fr om a computer a t a distance . If yo ur installation will not use RS232 control, you can skip this sec tion. Most things yo u can do with the remo te, you can do with RS232 commands .[...]

RS232 Communication Planar UltraRes User Manual 73 Setting Up Single Inpu ts Using RS232 Commands Y ou can set up single inputs using RS232 commands. As is typical with using RS232 commands, y ou can pull up a basic program such as T era T erm to send commands. Below is a shor t example.[...]

RS232 Commands 74 Planar UltraRes User Manual RS232 Comm ands The RS232 connection must us e the following settings: • 19200 baud rate • 8 data bits • 1 stop bit • No parity bit • No HW (RTS/C TS) or SW (X ON/XOFF) flow c ontrol RS232 Comm and F orm at Commands sent fr om the initiator to the fo llower must ha ve th e following f ormat: ([...]

RS232 Response Format Planar UltraRes User Manual 75 RS232 Response F orm at Responses sent from the follo we r to the initiator shall ha ve the following format: (u;www:x=z) [CR] Where: • ‘(‘ and ‘)’ indicate the start and end of the command data. If these characters are present, the display pr ocessor shall assume that “valid ” disp[...]

RS232 Command/Response Examples 76 Planar UltraRes User Manual RS232 Comm and/Response Examples The follo wing section gives examp les of commands and their responses: Example: Power query when unit is powered on Command: (PWR?) [CR] Response: (0;PWR=1) [CR] Example: Set power to 0 (off) Command: (PWR=0) [CR] Response: (0;PWR=0) [CR] Example: Incre[...]

Supported UltraRes RS232 Commands Planar UltraRes User Manual 77 Suppor ted UltraRes RS232 Comm ands The follo wing section lists the commands that are currently suppor t on the UltraRes display . Setting Co m ma n d Cod e Read/ Wr it e Min Va l u e Max Va l u e String? No tes Auto P ower Off Enable APE R/W 0 1 No 0 = Off 1 = On Auto P ower Off Tim[...]

Supported UltraRes RS232 Commands 78 Planar UltraRes User Manual Setting Co m ma n d Cod e Read/ Wr it e Min Va l u e Max Va l u e String? No tes Info rmation F irmwa re Ve rs i on IFV R N/A N/A Y es Info rmation FPG A 1 Ve rs i on IF1 R N/A N/A Y es Info rmation FPG A 2 Ve rs i on IF2 R N/A N/A Y es Info rmation FPG A 3 Ve rs i on IF3 R N/A N/A Y [...]

Supported UltraRes RS232 Commands Planar UltraRes User Manual 79 Setting Co m ma n d Cod e Read/ Wr it e Min Va l u e Max Va l u e String? No tes Pow er PW R R/ W 0 1 No 0 = O f f 1 = On Remote Key KEY W 0 92 No 1 = On 2 = Off 3 = Menu 4 = Enter 5 = Up 6 = Down 7 = Left 8 = Right 19 = HDMI 1 20 = HDMI 2 21 = HDMI 3 22 = HDMI 4 85 = Displ ayP or t 1[...]

SNMP Monitoring 80 Planar UltraRes User Manual SNMP Monitoring The curr ent settings and status of UltraRes units can be r e motely monitor ed using SNMP (Simple Network Management Pr otoco l), if the SNMP op tion is enabled through the w eb brow ser settings. The MIB (Management Information Base) used for all Planar display products is available b[...]

Sending RS232 Commands Via UDP Planar UltraRes User Manual 81 Sending RS232 Comm ands Via UDP The UDP port 57 accepts the same command set s as RS232. I t is convenien t for IP contr ol applications and can be t ested with a UDP terminal program such as Hercules. Note: Ensure that the Enable ASCII command service (UDP port 57) bo x is checked on th[...]

Using Discrete IR Codes 82 Planar UltraRes User Manual Using Discrete IR Codes The UltraRes display ac cepts co mmands in the form of IR si gnals that conf orm to the NEC protoc ol. Each UltraRes remote c ontrol ha s an NEC c ontrol code associated with it. Y ou can use these codes to prog ram a third-party “universal” r emote control to work w[...]

Using Discrete IR Codes Planar UltraRes User Manual 83 Suppor ted UltraRes IR Commands Remote Control Button Name Addr ess Data NEC Data From Remot e On 1785 1 0x06F901FE HDMI 1 1785 2 0x06F902FD DisplayP or t 1 1785 3 0x06F903FC HDMI 2 1785 6 0x06F906F9 DisplayP or t 2 1785 7 0x06F907F8 Off 1785 9 0x06F909F6 HDMI 3 1785 10 0x06F90AF5 DisplayP or t[...]

Using Discrete IR Codes 84 Planar UltraRes User Manual[...]

Planar UltraRes User Manual 85 Specif ications LCD Module Specif ications Specification UltraRes Displa y Dimensions in/lbs mm/kg Widt h 75.5” 1918.7mm Height 43.7” 1110.7mm Diagonal overall 87.28” 2217mm Depth - without mount 3.05” 77.5mm Depth - with m ount 3.17” 80.5mm We ig h t LC D o nl y 180lbs 82kg Landscape mounts 32lbs 14.5kg Por[...]

86 Planar UltraRes User Manual Vie wi ng A ng le 2D content 3D content left/right 3D content up/down 89° in all directions 89° in all directions 26° combined 30° combined Col or ga mut 72% NTSC 100% REC709 Red (x,y) Green (x,y) Blue (x,y) White (x,y) 0.645, 0.335 0.300, 0.620 0.150, 0.060 0.279, 0.292 Native c olor temperature 10,000K Number of[...]

Signal Compatibility Planar UltraRes User Manual 87 Sign al Compatibility The UltraRes display supports the following video modes . Compatible Video Sources Signa l T ype Resolution F rame Rat e (Hz) Li ne Ra te (k Hz) Pix el Rat e (MHz) PC 960 x 2160 60 135.000 148.500 1920 x 2160 60 135.000 297.000 HD T V 1080p 24 27.000 74.2 50 1080p 25 28.125 7[...]

Signal Compatibility 88 Planar UltraRes User Manual[...]

Planar UltraRes User Manual 89 UltraRes Dimensions Display Dimensions - F ront, Side and T op Vie ws                           [...]

Display Dimensions - Rear View 90 Planar UltraRes User Manual Display Dimensions - Rear Vie w                 ;0;02817+2/(6 6(59,&(3$1(/ &$37,9(6&5(:6 6(59,&(3$1(/[...]

Display Dimensions - Rear View Planar UltraRes User Manual 91 Rear Vie w - W all Mount Hanger s and Service Panel Locations 6(59,&(3$1(/ /$1'6&$3(:$// 02817+$1*(56 32575$,7:$// 02817+$1*(56 .((33(5)25$7('$5($6 &/($5)25$,5)/2:[...]

Landscape Wall Mounts - Front and Bottom Views 92 Planar UltraRes User Manual Landscape W all Mounts - F ront and Bottom Vie ws Note: Shown from the bottom of the pa nel.                   ?[...]

Landscape Wall Mounts - Sides Views Planar UltraRes User Manual 93 Landscape W all Mounts - Sides Views      /+$1*(5 3/$<287/,1(           0,1,08067$1'$5' ,167$// >@  0,1,0807[...]

Portrait Wall Mounts - Front View 94 Planar UltraRes User Manual P or trait W all Mounts - F ront Vie w Note: Shown from the bottom of the pa nel.                      ?[...]

Portrait Wall Mounts - Sides Views Planar UltraRes User Manual 95 P or trait W all Mounts - Sides Vie ws        ',63/$<287/,1( ;3$1(/+$1*(5           0,1,08067$1'$5' ,[...]

Optional Pedestal Mount - Front View 96 Planar UltraRes User Manual Option al P edest al Mount - F ront View Note: This view sho ws the pedestal without the display mount ed on it.                 [...]

Optional Pedestal Mount - Top and Bottom Views Planar UltraRes User Manual 97 Option al P edest al Mount - T op and Bottom Vie ws                     ; [...]

Optional Pedestal Mo unt - Single and Double Sided 98 Planar UltraRes User Manual Option al P edest al Mount - Single and Dou ble Sided            )/86+25   5($575,0 6+((76,1*/( 3('(67$/21/< 6,1*/(?[...]

Optional Pedestal Mount - Double Sided in Service Position Planar UltraRes User Manual 99 Option al P edest al Mount - Dou b le Sided in Service P osition The follo wing drawing show s what the UltraRes display looks like when in service mode on a double sided pedestal.     [...]

Optional Pedestal Mount - Double Sided in Service Position 100 Planar UltraRes User Manual[...]

UltraRes LED Codes Planar UltraRes User Manual 101 T rou bleshooting During Inst allation This section includes troubleshooting in formation about diff erent issues y ou may encounter during the installation proc ess or af ter your display has been running for some time. If you ar e not able to solve y o ur issue in this sect ion, please contac t P[...]

Error Codes in the Ultr aRes Control Software 102 Planar UltraRes User Manual Error Codes in the Ultr aRes Control Software T o see the last 50 errors that hav e occurr ed , selec t the Error L og tab in the UltraRes Contr ol soft ware , as shown below . F or a complete list of the error codes that ma y appear in the error log, see the table below [...]

Error Codes in the UltraRes Control Software Planar UltraRes User Manual 103 Error C ode Meaning Display Behavior and Solution DC P ower Supply Fa i l u r e One of the DC- DC converters on the main board of the display has failed. The displa y will not start up if this occurs. Solutio n : The main board needs to be replaced. FPGA Initialization Fa [...]

Symptoms, Possible Causes and Solutions 104 Planar UltraRes User Manual Symptoms, P ossible Causes and Solutions Below are diff erent symptoms that you m ight encounter as y ou install your UltraRes display . F irst look at the di ffer ent symptoms to see if yo u can find y our issue. And then look at the possible cause and tr y the suggested solut[...]

Symptoms, Possible Ca uses and Solutions Planar UltraRes User Manual 105 Symptom: Can’t Get PC to Output 4K @ 60Hz Solution Change the Input Source setting to one of the other quadran t inputs. F or example, if you ar e using HDMI 1-4 and the curr ent Input Source is HDMI 1 , change it to HDMI 2. P ossible Cause The connector overmold is too larg[...]

Symptoms, Possible Causes and Solutions 106 Planar UltraRes User Manual Symptom: My Scheduled Network P o we r On/Off Settings Aren’t W orking P ossible Cause The Standby Mode setting in the UltraRes Contr ol sof tware may not be set to F ast Star tup . If the Standby Mode is not set to F ast Star tup, the LAN module po wer will be disabled in st[...]

Planar UltraRes User Manual 107 Accessing Plan ar’ s T echnical Suppor t W ebsite 1 Go to www .p lana rpartne rs. com 2 Once you en ter your login and passwor d, you can access downloadable utility sof tware, new firmwar e, user manuals, and service manuals. Do wnloading Addition al Document ation and F irmware Some of the other documents for the[...]

Downloading Utility Software 108 Planar UltraRes User Manual[...]

Planar UltraRes User Manual 109 Regulator y Inf orm ation Manufacturer's Name: Planar Systems , Inc. Manufacturer's Address: 1195 NW Compton Drive Beaver ton, OR 97006 Declares that the products Mode l Numbers: Planar UR8450-3D , UR8450-LX, UR8450-MX Conforms with the provisions of : Council Directive 2004/108/EC on El ectromagnetic Compa[...]

110 Planar UltraRes User Manual[...]

Planar UltraRes User Manual i Inde x A AC p owe r connecting, 30 access control in Remote Monitoring, 67 accessories accessor y ki t contents, 19 checking, 17 checking and unpack ing, 17 electronics box contents, 17 L CD module box contents, 17 admin setup in Remote Monitoring, 63 ambient operating temper ature, 86 aspect ratio landscape, 85 por tr[...]

Index Planar UltraRes User Manual ii F fast startup pow er, 46 firmware upgrading, 48 frame delay changing, 47 frame tearing fixing, 47 H humidity, 86 I input setup, 11 inputs suppor ted formats, 11 installation befor e you build, 21 of display on a wall, 22 of L CD, 21 of video wall, 1 3 planning, 13 space requir ements, 13 UltraRes Control soft w[...]

Index iii Planar Ul traRes User Manual network setup in Remote Monitoring, 64 normal use thermal guidelines, 6 O operating tempera ture, 86 LC D m o d u l e , 8 6 optical specifications, 85 optional kickstand bracket, 18 LC D m o u n t s , 1 7 mounting template, 17 pedestal mount, 96 using the kickstand bracket, 29 orientation of L CD module, 85 P [...]

Index Planar UltraRes User Manual iv sources connecting, 31 setting up in UltraRes Control soft ware, 45 space requirements f o r installation, 13 specificatio ns envir onmental, 86 LC D m o d u l e , 8 5 L CD optical, 85 mechanical, 85 multiple input compatibility, 87 signal compatibility, 87 standby mode fast startup pow er, 46 low pow er, 46 via[...]