Planon System Solutions 900 series manual

PlanOn System Solutions Inc. 15-5155 Spectrum Way, Mississauga, Ontario, Canada, L4W 5A1 1 888 507 3926 1 P LAN O N PRINTSTIK 900 S ERIES USER GUIDE[...]

T ABLE OF C ONTENTS Thanks from PlanOn……………………………………………………….. Pg 3 Introducing the PRINTSTIK…………………………………………………... Pg 4 PRINTSTIK Specifications……………………………………………………. Pg 5 PRINTSTIK Contents…………………………………?[...]

T HANKS FROM P LAN O N Hello my name is Douglas Verkaik, CEO of PlanOn System Solutions Inc. I wanted to personally thank you for your purchase of our PRINTSTIK 900 series Bluetooth Printer. It has ta ken much time investment and hard work of a team of individuals at mu lti-locations in PlanOn to develop the right kind of products for the 21 st cen[...]

I NTRODUCING THE PRINTSTIK “The future of Printing w ill never be the same again…nor will the mobile office” PLANON has created a t echnical marvel. At barely over 11” long and only 1.5 pounds in weight, the Bluetooth enabled PRINTSTIK is the u ltimate traveling companion. The PR INTSTIK is a full y self-contained an d most convenient print[...]

5 PRINTSTIK S PECIFICATIONS Type 900 Series Size Approx 25mm x 48mm x 280mm (~ 1” x 1.9” x 11”) Weight 1lb. (460 g) including paper cartridge Resolution 200x100dpi, 200x200dpi, 200x400dpi Method Direct Thermal Printing Speed Up to three pages per minute Paper sizes (Roll) Paper Ca rtridge 8.5" wide 20 pages Interface Wireless Bluet ooth [...]

PRINTSTIK Contents After opening the packaging of your 900 Series PRINTSTIK, please make sure you have the following items inside the box: PRINTSTIK Retractable USB Cable ** Hard Case Wall Charger ** Car Adapter Charger * Travel Case Quick Start Guide Installation CD NEED PIC *These items are included only in the 950 ser i es PRI NTSTIK **These ite[...]

C HARGING YOUR PRINTSTIK Electrical Connectivity The PRINTSTIK has an internal rech argeable battery. This gives the mobility to print without any connection to an external power source. The PRINTSTIK can only function if the batte ry has a charge. There are two main options to how it can be charged discussed below: Connecting to an AC Outlet The P[...]

PRINTSTIK Main Hardware Control Panel Data Stream Power Button This button can turn the PRINTSTIK on or off. Turning the PRINTSTIK on requires holding the button down for three seconds. After this brief period the button can be released. At this point, the “Battery Life Light” and “Data Stream” will light up signifying the PRINTSTIK is on a[...]

The main function of the “Paper Feed Button” is to insert paper into the PRINTSTIK and to release paper. Inserting paper is important for loading a thermal paper roll, paper cartridge or single sheet (For more information see Page 22). Releasing pape r is useful to provide spacing after printing and for pape r rem oval. PRINTSTIK Print Testing [...]

Data Stream This light which is in the shape of a “Z” letter signifies that the printer is on and Bluetooth connectivity is established. Personal Computer Software Installation *The following software installati on Bluetooth printing through a personal computer. This requires that the computer is Bluetooth enabled whether internally or external[...]

4. The next screen (shown below) reveal s that the installation process is ready to begin. Clicking on the “next” button at this point will begin the actual installation. 5. As depicted below, installation ha s begun and its status is shown by the blue bar that progressively exte nds as the PRINTSTIK driver files are being installed. The files [...]

Installing the PRINTSTIK USB driver 1. Select the “SetupApp.exe” file 2. The following page w ill appear, click “next”. 3. At this point a search will be gin to check whether your computer already contains the USB driver, click "next" after search co mplete. 12 Choose “Next” to begin Click “Next”[...]

4. When this window appears, sele ct the "install" option and then choose "next". 5. When this window pops up click th e “finish” tab to complete the installation. FINAL STEP: 1. Plug in your PRINSTIK via USB cab le into your PC or Laptop. 2. Your PC or Laptop’s operating syst em will search and locate the driver automatic[...]

PRINTSTIK Personal Computer Software Usage The PRINTSTIK driver is now installed into the computer. This means that it can now be chosen for printing any time printing is required as seen in the screen shot shown below. To change printing preferences with the PRINTSTIK, the “Properties” button can be chosen with the PRIN TSTIK select ed to adju[...]

Selecting the “Advanced...” button opens the screen below with options available for paper size, number of copies, print quality, and advanced printing features. Once these ar e set, “OK” can be chosen. *for detailed information regarding the va rious settings of these preferences, please refer to the Windows instruc tional manual that a dd[...]

The address on the PRINTSTIK icon wi ll be in the following form: “PrintStik 00XXXX” Double click the mouse on the PRINTSTIK icon. The window below should appear. Doubl e click the Serial Port icon. Bluetooth Security Code Request (Example) Next, in order to complete the pairing of the PRINTSTIK, the “Bluetooth security code” will be reques[...]

Windows Printing Preferences After printing has been chosen, there w ill be an icon of a printer shown at the bottom right of computer screen. Printing preferences can be accessed and adjusted accordingly through this scr een. It can be clicked on to look at the printing queue status of the PRIN TSTIK (when it has been chosen to print): This is a p[...]

Printing with USB cable 1. Make sure PRINTSTIK is off 2. Connect the USB zip cable to co mputer 3. Turn on PRINTSTIK 4. Select the PRINTSTIK to print Thermal Paper The PRINTSTIK uses speci al printing technology to print on specially designed paper known as thermal paper. It is recommended that the thermal paper used with it should only be those th[...]

2. Release the cartridge lock by pr essing down on the small snap: 3. Hold PRINTSTIK cartridge firmly a nd raise upwards as depicted in the pictures below 19[...]

4. Raise cartridge completely up as depicted below 5. The cartridge can now be pulled from its metal arms as shown. 20 Metal Arms[...]

6. Completely remove th e cartridge from the metal arms. 7. Once the cartridge has been detach ed from the metal ar ms, the paper can be torn to separate the cartridge from the PRINTSTIK. 8. Press the paper feed button to remove remaining paper that is within the PRINTSTIK. 21[...]

PlanOn PRINTSTIK Cartridge Loading 1. Locate the Insertion point on the printer 22 PRINTSTIK removed from Paper Insertion area Each cartridge has a paper “leader" at the beginning of the paper roll.[...]

2. Guide the tip of the paper roll w ith the paper “leader" through the insertion slight 23 Paper lengthened from cartridge and cut in 4-6 inch triangle for insertion Each cartridge has a "paper leader" at the beginning of the paper roll.[...]

3. Once you placed the paper through th e insertion slight, have the PRINTSTIK laid down. Now press th e paper feed button to draw the paper in. 24 Paper lengthened from cartridge and cut in 4-6 inch triangle for insertion Pa p er Inserte d[...]

4. As the paper is drawn through, guide it to make sure it’s centered with a result as depicted below. 5. Once some paper has been taken in to the PRINTSTIK, raise the metal arms upwards with the PRINTSTIK la id down (the logo would be up) 25[...]

26 6. Metal arms can now be lined up with the slots on the PRINTSTIK cartridge as depicted in the picture. This will slide the cartridge into place.[...]

7. Once the cartridge is fully inserted with the metal ar ms. Slightly pull the paper as depicted below. 27[...]

8. Now you can close the cartridge down into the printer as shown below 9. To completely lock the cartridge s lightly press on the cartridge cover as show below 28[...]

10. Now the snap is locked in with the printer and the cartridge is secure. 11. Now you are ready to print! NOTE: After installing paper cartridge and printing, try and avoid taking out cartridge, and re-installing cartridge again, if needed to do so, please see instructions in FAQ section (question 1). 29[...]

BlackBerry Driver Installation Guide 1. Download latest version of BlackBerry Desktop Manager and install on your computer. Copy the followi ng link to downl oad this program: http://na.blackberry.com/eng/services/desktop/ 2. Use the BlackBerry USB data cab le to connect your Smartphone Device and computer. 3. After you have installed BlackBe rry d[...]

6. Choosing the “Application Loader” leads to the screen below. Click “Next” to continue. 7. Click “Add” to continue 31 Click “Add” to continue Click “Next” to continue[...]

8. After clicking the add button, th e window below should appear. Choose the files settingManager, PRINTSTI KDriver, FileExplorer and finally the com_rim_demores file . Chose '"open" to copy the files you select. 9. Once this window appears click "next". 32 1. Click “ope n ” Click “next”[...]

10. Click on "finish" to start the loading process 11. Click the “Close” button to close the loading application. 33 Click “Finish” Click “Close”[...]

12. Check the BlackBerry phone to make sure it is back to normal status. If not, please allow some time for it to be back in normal status (This should only take a few minutes). 13. After the installation, the phone s hould be checked for the following applications modules: “PrinterDriver settingManger” “PRINTSTIKDriver” “BlackBerry FileE[...]

16. From your applications, choose Bl uetooth application to add your Bluetooth printer while the PRINTSTI K is turned on. The Bl uetooth code to be used when pairing is “0000”. 17. Printing from your Blackberry devi ce: Once you have installed the above mentioned softwa re’s You can choose any of the following printing options: -Print Email [...]

Printing example 3: 18. To print images, you must click on the “Blackberry File Explorer” icon. You will see the directory named “store/” click on it, and choose “store/home/”, then choos e “store/home/user/”. Once you are in the “store/home/us er/” directory you will find all images that have been saved onto your Blackberry dev[...]

Frequently Asked Questions 1. What should be done if thermal paper is jammed within the PRINTSTIK rollers? Turn off the PRINTSTIK printer. Pull th e cartridge out; (pleas e see pgs 18-21 for cartridge removal). Now cut off the jammed paper and do the following: A) After pulling out the cartridge, tea r or cut off the rem aining jammed paper, have 4[...]

B) Guide paper with tip of triangular cutout of paper into the insertion sligh t. C) Once the paper is in the printer, pull so me paper in; guide the paper so it is centered and insert the cartr idge into the metal arm s on the printer. Close the cartridge and lock it into the printe r. 38[...]

2. How can the PRINTSTIK be kept cleaning and maintained? The PRINTSTIK should not be used in ove rly moist environment nor be directly exposed to water. Although, it is okay to lightly dampen a cloth in order to wipe it down. 3. What if printer stops printing? The PRINTSTIK can stop printing for numerous reasons which can be addressed below: 1. It[...]

pairing and be sure to refer to the manual of Bluetooth connectivity of the personal computer being pair ed with the PRINTSTIK. 8. My PRINTSTIK will not print from my personal computer. How can this be fixed? In order to address this, you want to first make sure that the PRINTSTIK has been properly paired and that th e serial port is connecte d. Re[...]

It would take 180 minutes to fully charge the PRINTSTIK. Refer to the color of the battery life symbol to understand the le vel of battery life it would currently have. 14. Can the PRINTSTIK be used wh ile it is being charged? The PRINTSTIK does have the ability to work while it is being charged. However, it is recommended to disconn ect the PRINTS[...]

Radio Frequency related Information CAUTION: Changes or modifications to this equip ment not expressly approved by Planon for compliance could void the user’s authority to operate this equipment. Ordering Information If you would like to purchase additional PRINTSTIK products please visit the website: www.planon.com 42[...]