Planon System Solutions DocuPort Series DocuPen manual

DocuPen ™ Operating Manual 04/02/10 DOCUPORT THE PORTABLE IMAGING COMPANY[...]

Legal and Other Notices All contents of this publication ar e subject to change without notice. No part of this publication may be reproduced or transmitted in any form Or by any means, electronic or mec hanical, for any purpose, w ithout the Express prior written permissi on of Docuport Incorporated. Docuport makes no representations or warranties[...]

Contents INTRODUCTION ................................................................................... 5 Check the C ontent………………………………………….......... 5 DocuPen™ Overview…………………………………………..... 6 Pen Scanner Power Button…………………………………....... 6 LED Indicator P[...]

FREQUENTLY ASKED QUESTIONS ................................................ 31 What is the Capacity of t he Pen’s Memory Bank?.............. 31 LED Lights Do No t Turn on?................................................ 31 Images are No t Readabl e?.................................................. 31 All LED Lights Ar e Flashi ng?...............[...]

Introduction Thank you for purchasing the DocuPen™ Portable Scanner. This portable scanner functions as a quick and simple tool that can be taken anywhere to swipe over a smooth flat clean surface to capture black and white images. This manual provides instructi ons for scanning documents with the DocuPen™ and downloading the scanned images to [...]

DocuPen™ Overview LED Indicators Pow er Button Battery Cover Rollers Connector Pen Scanner Power Button • Press one time to turn the DocuPen™ on in Standard scan mode (200x100 dpi). • Press two times to turn the DocuPen™ on and put the pen in Hi Resolution scan mode (200x200 dpi). • Press to respond to prompts when downloading or erasin[...]

LED Indicators The 4 LED indicators at the top of the DocuP en™ from left to right indicate the following: LED LIGHTS Condition LED #1 Processor On/Off and Scan Speed Too Fast When you press the DocuPen™ power button, this red light turns on, & also the #2, & #3 LED indicating that the DocuPen™ is ready for use. This light also flashe[...]

Getting Started Inserting the Batteries The factory has left the cover in position but not locked in plac e, to allow easier battery loading. Therefore simply push forw ard & lift up at the narrow end. The DocuPen™ uses 4 (four) 1.55v silver oxide high drain coin cell batteries included in the package. The recommended battery is Energizer 389[...]

3. Low er the Cover over the Battery compartment, and align the four legs on the bottom of the cover, with the openings in the casing. 4. Slide the battery cov er into the closed position, till it clicks, and is fully closed. Firmly push w hile grasping w ith thumb. Changing the Batteries Note that you can change the batteries any time the unit is [...]

About the Battery Life Typical battery life depends on severa l factors including scan duration, scan resolution, and type of service. The battery life under normal service is typically 200 document pages at 100 dpi or 100 document pages at 200 dpi (both scanning 8.5”x11” pages. (Based on intermittent use over several weeks). The battery life u[...]

Points to Remember Before You Scan To obtain the best scan results, note the following: The document you scan must be well supported on a smooth flat, clean, & stable surface. It is recommended that you hold the top of the doc ument with one hand while you scan with the other. Hold document Hold the Scanner flat , Do Not tilt Typically scanning[...]

Scanning 4. Slowly roll the DocuPen™ down acro ss the area you want to scan. The LEDs activate, and the unit begins scanning as soon as you start moving the pen. When you stop mo ving the pen, the LEDs shut off and scanning stops. Apply even pressure, in the center of the scanner to allow the rollers to rotate smoothly down the document. When you[...]

Additional Scanning Tips What you scan is what you get. The DocuPen™ is sensitive to changes in direction and scan speed and records every movement you make. The more uniform your scan swi pe, the better your scanned image results. This may take a little practice at first. Your entire scan swipe motion must be sooth and uniform. Sc anning too qui[...]

Additional Scanning Tips Continued For better control over the DocuPen™ ’s movement, it is recommended that you detach the cable before you scan . During Scanning better control w ithout cable… When scanning books or bound pages, it may be easier to scan in landscape mode across the page. This will follow the natural curve better. Images can [...]

Installing the DocuPen™ Software The DocuPen™ includes a proprietary TWAIN scan driver on the included CD. TWAIN is an industry standard for softwar e that controls optical input devic es such as scanners and video capture interface cards. TWAIN support allows the DocuPen™ to be controlled from your PC scanner or imaging software. After insta[...]

8. After reading and agreeing to the terms of the DocuPen™ Software License Agreement, click the YES button to continue. 9. You will be prompted to enter registration information. 10. Then click the FINISH button to complete the Pen Twain installation. 11. The Prolific USB Driver will load next. 12. Simply follow on screen instructions. 13. Remem[...]

Installing the Paperport ® SE 8.0 Software 1. The final software to load is the Paperport® SE 8. 0, simply follow on screen instructions to proceed. This is required under Windows XP 2. Opening pop-up window. 3.Welcome ready to install window. 4. License Agreement. 5. User information required. 6. Installation Set-up. 7. Set-up Ready to Install. [...]

8. Registration window. 9. Installation complete. 10. Restart required. Once your computer is restarted, if you have a USB port you can safely plug in t he USB cable. The Serial cable can be plugged in at any time. You should have a brief pop-up message from the Hardware Wizard. WINDOWS SHOULD SELF INSTALL THE DRIVERS, IF NO T REFER TO THE TROUBLES[...]

Downloading All images of the documents you scan are maintained in the Do cuPen™ ’s flash memory bank. After downloading the memory bank to your computer, you can view and manage the individual images using any TWAIN-compatible imaging application. When you download the DocuPen™ ’s memory bank to your com puter, you overwrite the existi ng [...]

To download using Windows 98/2000/ME/ with Kodak Imaging: 1. Open the Imaging for Windows application, which is included with all versions of Windows 95 and later. 2. For Window s XP , please use the PaperPort ® SE 8.0 OCR software. Generally, the Imaging command can be found under the Windows. Desktop Start, Programs Accessories menu. Choose the [...]

3. From the list of TWAIN-compliant scanners, select PenTw ain , and click the OK button. Depending on how many other Twain compliant devices you may have only one, or more. You must select PenTwain source when you are using the Do cuPen™ scanner .If you have used anot her device prior, then that device will remain default till you reselect PenTw[...]

4. From the Imaging File menu, choose the Acquire Image (Win 2000) Scan New (Win 98) command. Window s 2000 says Acquire Image Window s 98 says Scan New 5. Clicking either will open the Pen Scanner Control wi ndow, giving you the opportunity to view and manage your scanned images. Dow nload Images 6. To download the scanner's memory bank, choo[...]

A message displays prompting you to pr ess the DocuPen™ scanner power button. 7. In response to the prompt, press the DocuPen™ power button , FIRST and Immediately AFTER click the OK button in the prompt window. If you miss the timing y ou only have 3-4 seconds you may encounter an error message such as; No problem, simply press the DocuPen™ [...]

After the download is complete, thumbnail images of all scanned pages display in the Pen Scanner Control window. Note that the number of scanned image pages displays in the status bar of the Pen Scanner Control window. Viewing Images To view an image, simply click on the image thumbnail in the Pen Scanner Control window and click the OK button. The[...]

To download the Scanned Images Using Win XP & PaperPort ® SE 8.0 1. You must have already loaded t he software during installation. 2. Open PaperPort ® SE 8.0 & Select source by clicking on Scan . 3. The Pen Twain is the source for this app lication. You may have more than one source, so Pen Tw ain must be selected when using the DocuPen?[...]

4. To open the Twain Penscanner Control window click on scan . 5. Click on the download icon. 6. Follow the onscreen instructions same as those on page 23. 7. Once the image(s) download, Click OK or select all (multiple images.) 1. The image(s) are loaded to your desktop area. Select the image(s) and each can be run under all the applications that [...]

Saving Images in PaperPort ® SE 8.0 You can save scanned images to a separate file on your PC in either of the following ways: From the PaperPort Desktop Window : Click on one or more thumbnail images in the Desktop window, and choose the window’s File, Save As, command. In the standard Windows Save As dial og box, define the image file name and[...]

Saving Images in Windows's Imaging You can save scanned images to a separate file on your PC in either of the following ways: From the Imaging Control Window : Click on one or more thumbnail images in the Pen Scanner Control window, and choose the window’s File, Save As, command. In the standard Windows Save As dialog box, define the image f[...]

Erasing the DocuPen™ Memory Bank After you have save the desired scanned image files on your har d disk, it is recommended that you empty the DocuPen™ ’s memory bank. By doing so, you ensure maxi mum storage capacity and optimum scanning speed. To erase the DocuPen™ memory bank: 1. Choose the Acquire Image (Win 2000 ) Scan New (Win 98) comm[...]

5. A prompt warns you that er asing the memory bank will clear all scanned images from the DocuPen™ ’s memory. 6. Click on Yes a second pop-up prompts you to erase. 7. Press the DocuPen™ power button FIRST , and then click the OK button in the wi ndow w ithin 3-4 seconds. 8. The DocuPen™ memory bank will be erased. NOTE: The Erase Bank comm[...]

Frequently Asked Questions What is the Capacity of the Pen’s Memory Bank? The number of pages that can be stored in the memory bank depends greatly on the image text, graphics, and scanning resolution. Note that documents with heavy graphics and te xt consume more memory than documents with no graphics and light text. The table below estimates th[...]

Frequently Asked Questions How Are the Scanned Images Handled? Every time you scan a document, the scanned image is added to t he DocuPen™ ’s internal flash memory bank. The number of scanned images that can be maintained in the memory bank depends on the complexity of the scanned documents. (Refer to the section Capacity of Pen’s Memory Bank[...]

Frequently Asked Questions What is a Good Scanned Image? Good scan sample DocuPen™ Operation Manual 33[...]

Frequently Asked Questions Why is part of image missing? You have stopped moving scanning or the roller was not in contact w ith the document. If you stop even momentarily , the scanner stops sca nning, and image is incomplete. You will have to re-scan. DocuPen™ Operation Manual 34[...]

Frequently Asked Questions Why is image compressed? Your scan was too fast. Text & image are compressed. DocuPen™ Operation Manual 35[...]

Frequently Asked Questions Why is image skewed? The scan was twisted to one side, try practice scanning more straightly . Image & text skewed to one side DocuPen™ Operation Manual 36[...]

Troubleshooting Cannot Connect to the Penscanner PenTw ain message w hen trying to Download, or Erase: 1. Ensure cables fully inserted. The black plastic plug should touch the silver casing. It is also possible that you missed the timing sequence, ie; first 3 LED’s are on for 4 seconds during power on. 2. Ensure that ports are working. Both the S[...]

Troubleshooting Blinking LED Lights Indicate Error Conditions LED lights do not turn on at all. Make sure you have installed the batteries correctly. Check battery contacts page 43. Led Lights on, but no scanner light. Batteries are weak, replac e with 4 new batteries. Error Meaning 3 blinks during scan Data buffer full This condition indicates tha[...]

Troubleshooting Software Installation Error Messages The USB driver failed to install properly. OK, Cancel USB either not present, or configured properly. Verify in Device Manager the U SB configuration, if present. If you see a yellow exclamation mark , review properties, & update driver. Try reinstalling the USB Prolific 2303 Driver with the [...]

Troubleshooting Software Installation Error Messages Win 2000/XP This message may appear during an installation with Windows 2000 or Windows XP if you are not logged on as Administrator but as a Guest or other name. 1. You must be log on as Administrator. 2. Cancel installation & Verify that no programs have been installed. Remove CD 3. If prog[...]

Troubleshooting Software Installation Messages ScanSoft ® This may appear if a previous installation has been detected. 1. You can choose to continue, but it is best if you remove older versions. 2. To remove programs, open Control Panel , Add/Remove Programs , & remove. 3. You may be required to restart y our computer. 4. Once restarted, open[...]

Troubleshooting Download Failed Error Messages You may also see the following error messages during a failed download. These can occur if the batteries are weak. 1. Install 4 new batteries. 2. Verify battery polarity. 3. Check battery contacts. 4. Download as normal. 5. Delete Memory Bank. 6. Scan as Normal DocuPen™ Operation Manual 42[...]

Troubleshooting Lost Calibration Message This message may appear during an er ase operation when the power is low, or interrupted. This can happen due to inferior batteries, or damaged battery cover contacts. 1. Install 4 new batteries. 2. Verify battery polarity. 3. Check battery contacts. Good contact Bent contact If the contact is bent it can be[...]

Troubleshooting Download Failed Messages You may also see the following messages during a failed download. This can occur when the batteries are weak, or another application is running. Avoid multiple applications running. 1. Install 4 new batteries. 2. Verify battery polarity. 3. Check battery contacts. 2. Download as normal. This is normal, it me[...]

Appendix A. DocuPen™ Specifications SCA NNING Resolution - Standard mode 200x100 dpi; or Fine mode 200x200 dpi Scan speed - 4-8 seconds per 8.5”x11” page (varies depending on text, graphics, and scanning resolution) Scan width - 8.07” Scan length – 36”, @ Standard scanning resolution, 18” @ Hi-Resolution Softw are interface - TWAIN dr[...]

B. Proper Handling and Safe Use Avoid bending or dropping the DocuPen™ unit. Do not scan over sharp objects su ch as staples, or paper clips Do not store the unit in high, or very lo w temperatures, or hum id or dusty places. Do not place or drag the scanner l ens down on a hard abrasive surface. Do not tap the unit to unload the batteries. If yo[...]

Warranty Docuport Inc . warrants that this product (but not the included batteri es) is free from defects in materials and function at the time of original purchase and for a period of 90 days from that date. If, during the warranty period, any defect in the product arises due to a deficiency in materials or function, Docuport Inc. pledges to, at D[...]

Warranty Card 90 day Limited Warranty Certificate Docuport Incorporated The Portable Imaging Company 555 Rene Levesque Montreal Quebec H2Z 1B1 1-877-DOCUPEN (362-8736) www.docuport.com www.DocuPen.com Attention Warranty Control Center Customer’s Name : Address: Phone Number: Purchase Date : Location Purchased: Serial Number: (Can be found on the [...]