Plantronics CS540/HL10 manual

C S 5 10 ™ /C S 520 ™ Wireless Headset S ys t em Us e r Gu id e[...]

2 C ont ents C ont ents W elcome 3 What’s in the Box 4 Base and Headset Basics 5 Accessories 6 Headset Set Up 7 Connect Y our Desk Phone 8 Connect the Power 8 Charge the Headset 8 Connect and Configure Y our Desk Phone 9 Desk Phone (standard) 9 Check Configuration and Make a T est Call 10 Desk Phone plus HL10 Lifter (sold separately) 11 Desk Ph[...]

3 3 We l co m e Congratulati ons on purchasing your new Plantronic s product . This guide contains instr uctions for set ting up and using your CS510 /CS5 20 Wireless Heads et System. Please r efer to the separ ate safet y instruc tions for impor tant pro duct safet y information pr ior to installation or us e of the produc t.[...]

4 4 Wh at ’ s i n th e Bo x T elephone interface cable Power supply Base Headset Model WH350 (binaural) shown - Model WH300 (monaural) available[...]

5 5 Ba se an d Hea dset B a sic s 1 Call/mute LED 2 Power on/subscription LED 3 Charging LED 4 Subscription button 5 Narrowband/wideband switch 6 Power jack 7 Handset lifter/EHS cable jack 8 T elephone interface cable jack 9 Auto answer switch 10 Listening volume dial* 11 Speaking volume dial* 12 Configuration switch* * F or installation set up 12[...]

6 6 Ac c ess ories 1 Electronic Hookswitch Cable (EHS) Electronically takes your desk phone handset off hook. Enables remote call answer/end with your headset. 2 HL10™ Lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset 2 1[...]

7 7 He ad set Set U p Y ou r hea dset c omes ful ly a ssemb led. Y ou ca n ad ju st the hea db an d for a bet - ter fi t and t he mout hpi ec e for o pti ma l perform anc e. Adjust the Headband 1 T o adjust th e headband, leng then or shor ten the band un til it fits comfor tably. The click stop feature kee ps the headband s ecurely adjusted. 2 P[...]

8 Thi s section de scri bes how t o c onne ct the ba se to yo ur de sk ph one. Connec t the P ower Plug one end of th e power supply into the p ower jack on the back of the b ase and the oth er end into a work ing power out let. T he Power On LED will be s olid white. Charge the H eadse t Place the heads et in the charge cr adle. The charging LED o[...]

9 Co nnect an d Con figu re Y our De sk Pho ne Ther e are three se tup options for connec ting the CS510 /CS5 20 to your desk phone. S elect on e of the following and cont inue. • Desk ph one (standard) • Desk ph one + HL 10 lifter (so ld separatel y) • Desk ph one + EH S cable (sold s eparately) NOTE If you wil l be using a standar[...]

10 10 Chec k Co nfig ura tion a nd Mak e a T est Cal l 1 If your desk phon e has a volume control se t it to mid-rang e. 2 Look at the bottom panel of your base and make sure the default settings are correct. Set your desk phone’s volume also. listening volume dial ( ) = 3 and speak ing volume dial ( ) = 3 configuration s witch = A desk phon e [...]

11 Desk P hone pl us H L 10 Li fter ( sold sepa rately ) NOTE First follo w the steps above for D esk Phone (Standard) . 1 Firmly pre ss the handset lif ter power cor d into the handset lif ter jack . USE 2 While wearing yo ur headset , slide the handset lif ter arm under th e handset until the lif ter base touches th e side of the phone . 3 Slide [...]

12 If Y ou Do Not Hear a Dial T one 1 If you do not he ar a dial t one, r aise the lif ter height sw itch to the nex t highest p osition. 2 Repeat ste ps 2 through 5 above as ne cessar y until you hear a dial tone . 3 When yo u hear a dial tone, secure t he lifter as des cribed in steps 6 t hough 8. Additional Parts (if required) Use ex tender arm [...]

13 13 F or Nortel Phones Only Desk P hone pl us E HS Cab le 1 Connec t the end of the EHS cable to the bas e and the other end to th e desk phone as de scribed in the EHS Adapter Get ting S tar ted guide. NOTE For further inst allation inf ormation ref er to the EHS Getting Star ted guide that came with your EHS c able or a t pla ntronics .com/ acc[...]

14 14 Posi tion Y o ur Bas e The minimum recomm ended separ ation bet ween y our desk phone and th e base is 6 inches . The minimum recomm ended separ ation bet ween t he base and computer is 12 inches . Incorrect positi on can cause nois e and interfere nce problems .[...]

15 15 Now th at you’ve ad ju ste d you r hea dset a nd c onn ected y our d esk p hone, r ead thi s s ecti on to l earn a bou t the hea dset f eat ure s, how to u se the c ontr ol s and more. Headse t Controls 5 4 3 1 2 1 V olume [–] button Press to lower volume 2 Headset LED Flashes green when in use 3 Call button Place, answer , end a call Bri[...]

16 16 Bat t er y This produc t has a replaceable bat ter y . T o ensure re placement bat teries me et Plantronic s high quality s tandards and for optimal per formance, onl y use replacement ba tteri es provided by Plantronics. Low Battery Warning If you are on a call and the h eadset bat ter y is critically low, you will hear a re peated single lo[...]

17 Base Ph one Button a nd S wit ches 1 Subscription But ton The he adset and base t hat came in the box are subscrib ed (c onnec ted) to each othe r . Howe ver , if you wish to use a ne w headset or n eed to restor e subscription to your curr ent headset , the units c an be subscribed to ea ch other by the following t wo met hods. Automatic Secure[...]

18 2 Wideband/Na rrowband Switc h The CS510 /CS 52 0 has wid eband audio, which allows sp eech to sound cle arer and more natural . If your desk phon e is capable of wideband audio, s et the Wideban d-Narrowb and switch to green for w ideband. Set th e switch to red (narrowband ) for longer heads et bat tery life or to incre ase the number of sys t[...]

19 Pl ac e an Out goi ng Ca ll 1 Wearing your headse t, pres s the headse t call button . 2 Remove th e handset from the cr adle. Y ou w ill hear a dial tone. NOTE This step will b e automatic if yo u install a lif ter or EH S cab le accessory. For a complete list of acces sories, vis it plantroni cs .com/ accessories. 3 Dial the numb er using your[...]

20 Headse t T alk time performance is significantly degraded even after a full recharge. Battery is wearing out. Call Plantronics at (800) 544-4660 for factory replacement information or contact us at plantronics.com/support. Desk Phone I can’t hear a dial tone in the headset. Make sure your headset is charged. Make sure your headset is subscrib[...]

Congratulations! The product you have just purchased carries the TCO Certified Headsets 2 label. This means that your headset is designed and manufactured according to some of the strictest performance and environmental criteria in the world. The manufacturer of this headset has selected it to be certified to TCO Certified Headsets 2 as a sign o[...]