Plantronics Savi W445-M manual

Sav i ® W4 4 5 A - M Wi reless hea dset sys t em Us e r Gu id e TM[...]

Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This user guide contains instructions for setting up and using your Savi W445A-M (D100A-M USB Adapter + WH500A Headset) Wireless Headset System. Please refer to the separate safety instructions for important pr oduct safety information prior to install[...]

Contents Plantronics Savi User Guide 1 Package Contents ................................................................ 4 2 System Features ................................................................... 5 3 Headset Setup ...................................................................... 6 Installing the headset battery....................[...]

Plantronics Savi User Guide 4 Savi W445A-M USB Adapter and Charger USB Adapter 1 Package Contents Deluxe USB Charging Cable Base Power Supply Deluxe Charger Base and Spare Battery Savi WH500A Headset Battery Headset Fit kit with ear loops, ear tips and foam sleeve Headbands[...]

Plantronics Savi User Guide 5 Savi USB Adapter Features Savi WH500A Headset Features Subscription Button Indicator Light Indicator Light Microphone Call Control Button V olume and Mute Button (press in to mute/unmute) Headset (fitted with earloop and eartip) 2 System Featur es[...]

Plantronics Savi User Guide 6 3 Headset Setup Installing the headset battery Position the battery as shown on the headset and slide into position until the battery snaps into place. NOTE This product has a r eplaceable battery . Use only the battery type supplied by Plantronics. Customise the headset The headset can be converted for wearing on the [...]

Plantronics Savi User Guide 7 W earing the headset When you wear the headset, the microphone should r est as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. 1 Slide the headset over and behind your ear and fit the ear tip into your ear . 2 Pla[...]

Plantronics Savi User Guide 8 Connecting the Power Supply 1 Connect the base power supply into the power jack on the charger base. 2 Connect the power supply to the outlet. The headset indicator light will be solid green . Docking and Charging the Headset 1 Gently push the headset into the charging cradle. The charging indicator light on the headse[...]

Plantronics Savi User Guide 9 USB Adapter Indicator Light USB Adapter Status USB Indicator Light Headset subscribed, no activity Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and r ed USB adapter conference subscri[...]

Plantronics Savi User Guide 10 5 Using Y our Headset System Call control button Indicator light V olume and mute button For your safety , do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics.com/ healthandsa[...]

Plantronics Savi User Guide 11 Replacing your headset battery 1 Once your spare battery is fully charged, remove the spare battery fr om the battery compartment on the side of the Deluxe Charging Cradle or from the back of the Deluxe USB Charging Cable. Because the battery is hot-swappable, you won’t lose an active call if you r eplace the batter[...]

Plantronics Savi User Guide 12 Headset Indicator Light If you are not on a call, you can toggle the headset in-use indicator light on and off by pr essing the headset volume down button (press volume up for left ear configuration) for thr ee seconds. Subscribing a Headset The headset and USB adapter that are supplied together ar e already subscrib[...]

Plantronics Savi User Guide 13 6 Making Calls With Y our Headset and PC Software Installation It is highly recommended that you install the Plantr onics software. Though your Savi system will operate without the software, it will limit the system’ s full capabilities. Install the Plantronics softwar e to enable remote call answer/end with compati[...]

Plantronics Savi User Guide 14 Conferencing Up to Thr ee Guest Headsets While on a call, you can subscribe up to three guest headsets to your USB adapter for conferencing. As you add headsets to the adapter , an additional headset icon will appear in the Plantronics Control Panel with a number fr om 1 to 3 indicating the number of guest headsets su[...]

Plantronics Savi User Guide 15 User prefer ences and various device settings can be changed using the Plantronics Contr ol Panel. T o start this program, click Start > Pr ograms > Plantronics > Plantronics Contr ol Panel. Devices T ab T o configure your settings, select Plantr onics D100A-M from the pull down menu and click the Device Set[...]

Plantronics Savi User Guide 16 Device Settings – Headset T ab Options Feature Settings Default General Mute T one Standard/Low/Of f Off Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC V olume Standard/Low/Of f Standard System T ones Standard/Low/Of f Standard Second Inbound Call Ring Continuously/Ring Once/Ignore Ring Continuously Device Settings –[...]

Plantronics Savi User Guide 17 Feature Set Lock The Plantronics softwar e allows the following device settings to be locked by the IT staff and pr event end users from changing them. • Range • Auto Answer • PC Audio Bandwidth • Audio Protection (Anti-Startle, G616, Audio Limiting and Hours on phone per day) The ability to lock/unlock these [...]

Plantronics Savi User Guide 18 Options Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control panel.) Ring Both Headset and PC Selected/Not[...]

Plantronics Savi User Guide 19 All requir ed software for Savi W445A-M can be r emotely updated when updates are available. Start Plantr onics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically By enabling this check box, you will activate a periodic auto[...]

Plantronics Savi User Guide 20 9 T r oubleshooting and Common Questions My headset is unstable. When you wear the headset, the microphone should r est as close to your cheek as possible without touching. The microphone can be adjusted inwar d by the pivoting earpiece to optimise the position of the headset. See Wearing the headset . My headset does[...]

Plantronics Savi User Guide 21 10 Appendix Left Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the left ear . Headset function T ype of Pr ess T ones/Lights Place, answer , or end calls Short press call contr ol button 1 mid-tone Headset flashes white USB adapter flashes [...]

Plantronics Savi User Guide 22 Right Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the right ear . Headset function T ype of Press T ones/Lights Place, answer , or end calls Short press call contr ol button 1 mid-tone Headset flashes white USB adapter flashes green when [...]

© 2013 Plantronics, Inc. All rights r eserved. Plantronics, D100A-M, Savi, W445A-M and WH500A are trademarks or r egistered trademarks of Plantronics, Inc. Microsoft, Internet Explorer , Lync, Windows XP , W indows Vista, and Windows 7 are trademarks or register ed trademarks of Microsoft Corporation in the US and other countries. Pentium is a tra[...]