Polycom 40/0 manual

Ve r s i o n 1 . 8 | Release Date (December 2014) | 3725 -69804-004/A User Guide Polycom® RealPresence® Capture Server , V irtual Edition[...]

ii Copyright © 2014, Polycom, Inc. All ri ght s reserved. No part of this document may be reproduced, translated into another language or fo rmat, or transmitted in any form or by any me ans, electronic or mechanical, fo r any purpose, without the express written permission of Polycom, Inc. 6001 America Center Drive San Jose, CA 95002 USA T radema[...]

Polycom, Inc. iii Content s System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 RealPresence Capture Server Stand -alone Unicast Live Str[...]

Polycom, Inc. iv Signaling Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 System Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Polycom, Inc. v Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Configure Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Configure Recording Templa tes . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Polycom, Inc. vi Back Up and Restore Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Configure an FTP Server for B ackup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Back Up and Restore Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

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Polycom, Inc. 1 System Overview The Polycom ® RealPresence Capture Server is a streaming and recording system t hat p articipates in standards- based video and telepresence calls that can be used alone or as an integr ated component of Polycom Video Content Management solution. As a nativ e part of th e Polycom RealPresence Plat form, the RealPres[...]

System Overview Polycom, Inc. 2 Cap acity The license that you buy determines the RealPresence Capture Server ca pability . The following table shows the maximu m capacity of the RealPresence Capture Server whe n it performs different feat ures. RealPresence Capture Server Capacity RealPresence Capture Server Capacity Feature Description Maximum Re[...]

System Overview Polycom, Inc. 3 Live Streaming Resources Usage The combination of frame rate, resolution and nu mber of live streaming rate s used affect s the quantity of resources required on the RealPr esence Ca pture Server to support live streaming. On Capture Server , streaming port calculation is used as quan titative indicator of live strea[...]

System Overview Polycom, Inc. 4 RealPresence Capture Server St and-alone Unicast Live Streaming and Vo D RealPresence Capture Ser ver base system is licensed fo r 250 simulta neous viewing of live and V oD streams from the User Port al. RealPresence Captur e Se rver system suppor ts a maximum nu mber of simultaneous live, or V oD streams, from the [...]

System Overview Polycom, Inc. 5 Local Media S torage Cap acity Each 60 minutes 512k call to RealPresence Capture Server requires about 45 0M storage (the 512k call raw + the default mp4 V oD). For 1024k, the storage sp ace is about double, which is 900M. Y ou cannot calculate an accurat e ratio because the size also depends on the video qu ality . [...]

System Overview Polycom, Inc. 6 Approximate Capacity of Polycom Capture Server 1.7 in Hours of Recording Resolution Call speed (Kbp s) Approx. file size of 1 hour @MP4, in MB (from Admin Guide) Approx. number of hours of recording/TB of storage Approx. capacity of Capture Server Appliance Lo cal storage, in hour s (Cap acity=3.5 TB) CIF 128,000 103[...]

Polycom, Inc. 7 User Interfaces RealPresence Capture Server pro vides four interfaces that are used for specific purposes: Web-bas ed Admin Port al, Web-based User Port al, TV User Interface, and Console. W eb-based Admin Portal This section introduces h ow to ac ce ss the web-based Admin Portal and it s fundamental layout. Y ou can access the Admi[...]

User Interfaces Polycom, Inc. 8 To log in to the Admin Port al: 1 In the a ddress line, ent er the system’s IP addr ess in this format: https://<system IP address >/admin . 2 Enter your user name and passw ord to log in to the system. . W eb-based User Port al Accessed via c omp atible devic e/web browser (PC/MA C, iOS and Andr oid), the Us[...]

User Interfaces Polycom, Inc. 9 TV user interface (also called the “TVUI”) Accessed via stand ards-based video conferencin g endpoi nt s, this interface can be used to record me etings, control reco rding and playback. Underst and the Main Menu In addition to the Admin Portal, the RealPresence Capt ure Server system also prov ides a TV user int[...]

User Interfaces Polycom, Inc. 10 Console Accessed via vS phere client consol e or SSH, console is used to view /change IP settings and reboot the system. For example, set DNS server , view disk space usage and shut down the system . Refer to AppendixA for more suppor ted command line information. When in th e video playing state - - *1 Pauses the c[...]

Polycom, Inc. 11 Hardware Inst allation The front panel of the Polycom Re alPresence Capture Server system is shown in the next illustration. Hardware Requirement s The following table shows the hardware requirem e nts for the Real Presence Capture Server . Hardware Requirements Simultaneous Recording Port s 6 12 18 40 LIVE Stream 3 6 9 0 Virtual C[...]

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Polycom, Inc. 13 Sof tware Inst allation S o ft w a r e R e q u i r e m e n ts RealPresence Ca pture Server - Virtual Edition is supp orted on VMware vS p here 5.1/5.5. Before you install and configure the Re alPresence Capture Server system, you need th e following: ● VMware vS phere 5.1/5.5 c lient installed where you can access the ESXi host ?[...]

Software Installation Polycom, Inc. 14 Server license is required. For this release, the 6/3 model is supported for V irtual Edition only , which is diff erent from the Appliance Edition . Licence of Ca p abi lity W eb Browser and OS Requirement s The following table lists the requir ements on your comp uter to access the Admin Portal and User Por [...]

Software Installation Polycom, Inc. 15 T o set up RealPresence Capture Server in a virtual environment: 1 Obtain the RealPresence Capture Server OV A package. 2 Deploy the OV A file into the VMware vShpere host s that you have set up. 3 From the vS phere client, edit the instance and configure to the custom er options. 4 Click the Summary t ab and [...]

Software Installation Polycom, Inc. 16 3 Restart the NFS service. Examples: [root@centos-nfs ~]# service nfs restart Shutting down NFS daemon: [ OK ] Shutting down NFS mountd: [ OK ] Shutting down NFS quotas: [ OK ] Shutting down NFS services: [ OK ] Starting NFS services: [ OK ] Starting NFS quotas: [ OK ] Starting NFS mountd: [ OK ] Stopping RPC [...]

Software Installation Polycom, Inc. 17 T o download Capture Server sof tware and VE version: 1 Go to Admin > Product Activation to obtain the serial number . Write it down for later use. 2 Enter the following web site addr ess in the address bar of the web br owser: support.polyco m.com . and go to Support Home . 3 Go to DOCUMENTS & DOWNLOAD[...]

Polycom, Inc. 18 System Initialization Fast Configuration Wizard . The Fast Configuration Wizard pop s up if Media Storage Sett ings is not configured, it gets you up and running as soon as possible, all settings in th e wizard ca n be changed later on under the variou s configuration pages. S tep 1: Configure Media Storage Settings By default, Rea[...]

System Initialization Polycom, Inc. 19 S tep 5: Configure System Time Y ou also can set the RealPresence Capture Server system tim e from the Fast Configuration Wizard For configuration step s, refer to Set the System T ime Configure IP Settings through Console By default, when a new Rea lPresence Capture Serve r is st arted, it obtains an IP addre[...]

System Initialization Polycom, Inc. 20 Configure IP Settings through Admin Port al The RealPresen ce Capture Server system supports both IPv4 or IPv4 & IPv6 netwo rk communications. Y ou can configure p arameters to be used for networ k comm unication, including system IP address, DNS ser ver , and NA T server . T o set IP: 1 Go to Configuratio[...]

System Initialization Polycom, Inc. 21 2 Configure the following gen eral settings: General System Network Parameters 3 Click Add to add static routes. Y ou need to enter the following infor mation for each route: Set Route Parameters 4 Click OK . The system restart s to apply your changes. Enable ICMP V6 DAD S peci fy whether to enable Duplicate A[...]

Polycom, Inc. 22 System Configuration This section explains the functions used for system administration in det ail. Check System S t atus on Home Y ou can find real time system status and information on Home. Signaling Connection Shows connection informatio n and reco rding st atus of the ca lls to and from video endpoint or MCUs with this Capture[...]

System Configuration Polycom, Inc. 23 Y ou can control the Quick Code playback using the co ntrols: ● : Pause pla yback. ● : Resume playback. ● : S top playback. ● : S tart playback. ● : Fast backward playback . ● : Fast forward playback ● : End the connection. Y ou can control the RMX play back using the controls: ● : Pause pla yba[...]

System Configuration Polycom, Inc. 24  CPU Usage  Memory Usage  System Disk Usage ● Extension: S pecifies value, tot al storage and st atus for RAID, disk, local media disk, power , et c. W eb Connections Displays connection st atus on both Admin and User Portal for administrato rs, users, auditors, a nd anonymous users. ● Admin Port a[...]

System Configuration Polycom, Inc. 25 3 Configure the following se ttings (* indicates manda tory options): Adding an User Modify User Information The administrator can modify lo cal user information and p assword, or delete user . T o modify user information: 1 Go to User > Users . 2 Select the user entry you want to edit. 3 Click Edit . 4 Ente[...]

System Configuration Polycom, Inc. 26 Create and Manage Group s Y ou can create user groups and set permissions for grou ps. A default grou p, named all-users, is built in the system. It includes all the us ers defined in the RealPr esence Capture Server system. all-users group cannot be modified or deleted. Administrators can define a new group, m[...]

System Configuration Polycom, Inc. 27 2 Configure the following settings: Record Parameters Parameter Description Allow recording even when no resources are available to create live stream(s). If this option is selected , when there are insufficient resources available to live stream a meeting, the system re cords the meeting to the hard disk autom[...]

System Configuration Polycom, Inc. 28 Note: The template valu e will override the system value set under Co nfiguration > Call Settings on Admin Portal. Configure Signaling Settings For H.323, if a gatekeep er is configured on your ne twork, you can regist er RealPresence Captur e Server to the gatekeeper to simplif y calling. A gatekeeper ma na[...]

System Configuration Polycom, Inc. 29 SIP If your netw ork supports SIP , you can use SIP t o connect video calls. RealPresence Captur e Server supports SIP integration with SIP servers s uch as the Polycom DMA. To configure the SIP settings: 1 Go to Configuration > Signaling Settings > SIP . 2 Configure the following settings: SIP Parameters[...]

System Configuration Polycom, Inc. 30 3 Click OK . Configure Port Settings Port Settings allow specific ports in the fire wall network environment to be allocated to multimedia calls. T o configure the port: 1 Go to Configuration > Port Settings. 2 Select Enable port c onfiguration . 3 Configure the following settings: Port Param eters 4 Click O[...]

System Configuration Polycom, Inc. 31 2 Configure the following settings: System Time Parameters 3 Click OK . The system restart s to apply your changes. Configure Media S torage Settings By default, RealPresen ce Capture Server stores the files on a netw or k file system if you enable it. T o save your files on a network file system: 1 Click Confi[...]

System Configuration Polycom, Inc. 32 3 Click OK. The server rest arts to apply your change s. Configure Multicast Settings The Polycom RealPresence Capture Se rver system s upport s the multicast function and can perform the one-to-many transmission of video streams. The syste m only needs to send the video streams once so that multiple computers [...]

System Configuration Polycom, Inc. 33 Multicast The Polycom RealPresence Capture Se rver system s upport s the video multicast fun ction and can send video streams to a group of compu ters at the same ti me. Users can play multicast videos from either the system's Admin Port al or User Portal. Multicast of a Live Streaming Users can st art a m[...]

System Configuration Polycom, Inc. 34 2 Select a live streaming and click Multicast Detail . 3 Click Play The media file is played ina new win dow . Certificate Management X.509 certific ates are a security te chnology that a ssists networked computers in d etermining whether to trust each other . The RealPresence Capture Server syste m support s u[...]

System Configuration Polycom, Inc. 35 Inst all a Certificate Au thorit y’ s Certificate Y ou must install a certificate authority’s certificate if yo u don’t ob tain a certificate ch ain that includes a signed certificate for the Re alPresence Capture Se rver system, you r certificate authority’s public certificate, and any intermed iate ce[...]

System Configuration Polycom, Inc. 36 3 Enter certificate information: Certificate Information 4 Click OK . The Certificate Signing Reque st dialog box displays th e encoded request. 5 Copy the entire contents of the Encoded Request box and subm it it to your certificate authority . Be sure to include the text ---- -BEGIN NEW CERTIFICA TE REQUE ST [...]

System Configuration Polycom, Inc. 37 Remove a Certificate Y ou can remov e inst alled certificates. T o remove a certificate: 1 Go to Configuration > Certificate Manageme nt . 2 Highlight the certificate you want to remove. 3 Click Delete . Client Certification If client certificate validation is enabled in the s ystem, other systems can connec[...]

System Configuration Polycom, Inc. 38 T o configure OCSP: 1 Go to Configuration > Certificate Manageme nt . 2 Select Enable OCSP . 3 Click OK . The system restart s to apply your changes. Use HTTP protocol to access website In addition to HTTPS, you can now access the website using HTTP protocol. T o enable HTTP protocol for server website: 1 Go[...]

System Configuration Polycom, Inc. 39 3 Click OK . The server restart s to apply your changes. Configure SNMP Y our system provides a standard SNMP (Simple Ne twork Management Protocol) inter face which support s SNMP version 1, version 2, and version 3 queries with confidentiality , authenticati on, and integrity functions Parameter Descriptio n E[...]

System Configuration Polycom, Inc. 40 conforming to SNMP MIB. The inte rface uses a comm on MIB, making it intero perable with Polycom CMA, DMA, and RMX systems. T o configure SNMP settings: 1 Click Configuration > SNMP . 2 Select Enable SNMP . SNMP is disabled by default. 3 Configure the following age nt parameters: SNMP Parameters 4 Configure [...]

System Configuration Polycom, Inc. 41 Notice about Using Poly com SNMP MIB Files Besides standard SNMP MIB files, RealPrese nce Capture Server also provides two pr opriet ary MIB files: ● POL YCOM-BASE-MIB.mib ● POL YCOM-REAL-PRESENCE -MONITORING-MIB.mib T o use these Polycom MIB file s, please first import the f ile POL YCOM-BASE -MIB.mib, the[...]

System Configuration Polycom, Inc. 42 3 Click OK When the RealPr esence Capture Serv er system is connected to the Active Directory se rver , Active Directory Status on the page displays Connecte d . Password Settings Go to Configuration > Password Settin gs you can manage your p assword, learn how to chan ge the security policies that control w[...]

System Configuration Polycom, Inc. 43 Password Management Password Expired W a rning Period S pecify how far in advance th e system displays a warning that the password will soon expire, if a maximum password age is set. Default: 10 (days) Maximum Password Age S pecify the maxi mum number of days that can pass before the password must be changed. D[...]

System Configuration Polycom, Inc. 44 UI Customization Y ou can personalize the system appearance, for example, set the IVR information and set an e-mail address for your RealPresence Capture Serve r system Customize IVR Information The RealPresence Captur e Server system provides IVR (Inter active V oice Response) se rvice. Afte r the call to capt[...]

System Configuration Polycom, Inc. 45 Default IVR Messages Customizing UI Logo Y ou can customize the logo displayed on both Admin Por t al an d User Portal. Message T ype Message T ext When Played Welcome Welcome to conference record playback service. When join the re cording service where S tart Recording Immediately is disabled. Recording S tart[...]

System Configuration Polycom, Inc. 46 T o customize the Logo picture of the web Manageme nt interface: 1 Go to Configuration > Customization . 2 In the Logo area, click Change Logo > Add to select the picture to be uploaded. 3 The uploaded pictures must be in t he *.pn g format, with 201 * 54 pixels. 4 Click Open > Upload . 5 Click OK . Se[...]

System Configuration Polycom, Inc. 47 Port al Setting Configuration Parameter Description Redirect Settings Redirect users attempting to connect to User Portal (https://Capture_Serve r/portal) to the following URL: Enter a URL for visitors to redirect from Capture Server ’ s User Portal to the Media Manager (or 3rd p arty portal) home page. T est[...]

Polycom, Inc. 48 Record and Playback Configure T emplates A template is used to de fine a set of basic recording p arameters, such as call rate of recordin g, video quality , whether to live stream and streaming rate . All Virtual Recordin g Rooms (VRR) are created based on templates. Changing parameters of a template ma y change the corr esponding[...]

Record and Playback Polycom, Inc. 49 Enable PIN S pecify whether to enable PIN cod e protection for the archive. If a PIN code is set, you mu st enter th e correct PIN code to play the live streams or archives created using this VRR. After this option is selected, you must ent er a PIN code consisting o f 1-16 digits in PIN Code . Call Audio Only S[...]

Record and Playback Polycom, Inc. 50 S tart Recording Immediately If this option is selected, the system immedi ately starts recording with this recording template. If d eselected, you may need to man ually start recording through the Admin Po rt al or the TV UI. Archive Name Prefix S pecify the pref ix of the output me dia archive name. Live S t r[...]

Record and Playback Polycom, Inc. 51 4 Click OK . Y ou can click Save As to clone a new template with the same settings. T o edit or delete a recording template: 1 Go to T emplate > R eco rding T emplates. 2 Click the recording template you want to change. 3 Click Edit or Delete . Max Call Length Maximum call length is used to restri ct the call[...]

Record and Playback Polycom, Inc. 52 3 Click Edit . 4 Choose a value from the Max Call Length drop-down list. T o set max call length for streaming only calls: 1 Go to T emplate > R eco rding T emplates. 2 Click the recording template you want to change. 3 Click Edit . 4 Select Disable Recording . 5 Clear Auto undern eath Max call Length . 6 Ent[...]

Record and Playback Polycom, Inc. 53 4 Click OK . Y ou can click Save As to clone a new template with the same settings. Aspect Ratio S pecify the aspect ra ti o of the output media file. Layout S pecify the layou t for displaying people and content videos when transcoding dual stream. Users can choose from the following layouts: • Single window [...]

Record and Playback Polycom, Inc. 54 Y ou can find some preconfigured templates for iOS and Android as follows: Preconfigured T emplates for iOS Preconfigured T emplates for Android T o view a transcoding template: » Go to T emplate > T ranscoding T emplates . T o configure a transcoding template for IIS media server: 1 Go to T emplate > T r[...]

Record and Playback Polycom, Inc. 55 T o configure a transcoding template for W OWZA media server: 1 Go to T emplate > T ranscoding T emplates . 2 Click Add. 3 Select MP4 for Media T ype . 4 Select the WOWZA media server you configure d in T ransf er to Media Server field. T o edit or delete a transcoding templ ate: 1 Go to T emplate > T rans[...]

Record and Playback Polycom, Inc. 56 4 Click OK . Y ou can click Save As to clone a VRR wit h the same settings. To add publishing point s for external media servers : 1 Go to T emplate > V RRs. 2 Select a VRR and click Edit . 3 Click , select a live streaming server you configured . 4 Enter values in the Publ ish Point T emplate field. 5 Fill i[...]

Record and Playback Polycom, Inc. 57 ● Schedule a meeting on RealPr esence Media Man ager an d connect the RealPresence Capture Server to an end point. T o st art a recording from the Admin Port al: 1 Access Capture Server admin port al by its IP address or host domain name from a comp atible browser . 2 Enter the user name and p assword to log i[...]

Record and Playback Polycom, Inc. 58 To st art recording by dialing RealPresence Capture Server: » Enter the E.164 prefix or H.323 ID or SIP URL of RealPresenc e Capture Server on the us er interface of an interoperab le endpoin t, for example, from remote co ntrol of HDX or Group Serie s. If your system or endpoint is not re gis tered to the gate[...]

Record and Playback Polycom, Inc. 59  1x2: Dual view to recording server . T o change conference layout type for an ongoing cal l 1 On Capture Server Admin Po rtal , go to Signaling Connect ion and click 2 Choose from the following layouts:  Auto: Automatic layout accordi ng to conference setting at RMX side to reco rding server .  1x1: Si[...]

Record and Playback Polycom, Inc. 60 V ideo Call Playback This section introduces h ow to play back vid eo files for bo th dial-in and dial-out calls. V ideo Call Play Back when Dialing in from End point Y ou can play back recorded media archives stored in RealPresence Captur e Server using Quick Code. A quick code is generated autom atically for e[...]

Record and Playback Polycom, Inc. 61  If the system has not been registered to a gatekeeper , dial [RSS IP address]##[Quick Code] For example, if the IP address of the Poly com Re alPresence Capture Server system is 10.1.2.3 and the quick code of the file to be played back is 0123456, dial 10.1.2.3##0 123456  SIP:  If the system has been r[...]

Record and Playback Polycom, Inc. 62 When video call play back to RMX, the co nference la yout type can be changed. Y ou can reuse the curre nt overview . T o change conference layout type for an ongoing cal l 1 Go to Signaling Connection and click 2 Choose from the following layouts:  Auto: Automatic layout accordi ng to conference setting at R[...]

Polycom, Inc. 63 Live S treaming The RealPresence Captur e Server s ystem support s live streaming of vi deo so urces, such as live video conference or dual stream sent by end points or MCUs with a highest resolution of 10 80p and a maximum bandwidth of 4M. Those live streamin g videos are saved in the system. Live streaming suppo rts dual streamin[...]

Live S treaming Polycom, Inc. 64 S t art L ive S treamin g Procedure for st arting a live streaming is the same a s the one for star ting recording. For more info rmation, see St a r t a R e c o r d i n g V iew Live Stream ing Information If live streaming is in progress on the system, the curr ent live streaming list displa ys on the Live S treami[...]

Live S treaming Polycom, Inc. 65 3 Configure the following basic settings. External Media Servers Parameters 4 S pecify whether to s elect Enable Live . If enabled, also co nfigure the following settings: Enable Live Streaming . Configure Windows Media Server Y ou need to configure a Windows m edia server and your RealPr esence Capture Se rver to w[...]

Live S treaming Polycom, Inc. 66 3 Configure the following basic settings. External Media Servers Parameters 4 S pecify whether to s elect Enable Live . If enabled, also co nfigure the following settings: Enable Live Streaming . Configure AKAMAI CDN Y ou need to configure an AKAMAI me dia server and your Re alPresence Capture Server to work with th[...]

Live S treaming Polycom, Inc. 67 4 Click OK To add publishing point s for external media servers : 1 Go to T emplate > V RRs. 2 Select a VRR and click Edit . 3 Click , select a live streaming server you configured . 4 Enter values in the Publ ish Point T emplate field. 5 Fill in an alias for this stream. 6 Select a live streaming bitrate. 7 Clic[...]

Live S treaming Polycom, Inc. 68 3 Configure the following settings (* indicates mandatory p arameters). Pre-link Event Parameters 4 Click OK . Parameter Description Event Name Specify a unique name for this even t. A vali d event name contains lowercase characters (a–z), uppercas e characte rs (A–Z), numbers (0–9), space or multibyte charact[...]

Live S treaming Polycom, Inc. 69 Add event example T o edit a pre-link event: 1 Go to T emplate > E vent s . 2 Select the event you wa nt to change. 3 Click Edit . T o obt ain the pre-link URL extension: 1 Go to T emplate > E vent s . 2 Select an event from the list. 3 Click Copy Prelink .[...]

Live S treaming Polycom, Inc. 70 Copy prelink information 4 Click OK . T o st art the pre-link recording: 1 Go to Home . 2 In the Signaling Connection area, click Dial out to record . 3 Configure relevant settings. Y ou need to select Event Name for the recording to st art. 4 Click OK . • If you click the URL before or after t he event, there wil[...]

Polycom, Inc. 71 Media Management Y ou can archive your conferences and manage your a rchives. Manage Archives Y ou can view all f iles recorded by the R ealPresence Capture Se rver system in the Media > Archiv es page . An administrator can view , play back, dele te, download, or re-transcode these me dia files. V iew Archive Det ails On the Me[...]

Media Management Polycom, Inc. 72 ● M4A: M4A (audio only file) files can be downloade d to PCs, Macs, or to compatible digital media devices, but cannot be play backe d from portals. ● ISMV : After the ISMV files are gener ated, they are uploaded to the IIS Med ia Server , and can be viewed from the User Portal. The ISMV files are gener ated on[...]

Media Management Polycom, Inc. 73 3 If you are author ized to modify the archiv e, you can modify following parameters: Archive Properties 4 If you want to change the list of users who can view or modify the archive, click the Allowed Users/Group s ta b. 5 Choose an item ( Users/Grou p s/AD Group s ) from th e drop-down list and click Add . 6 Click[...]

Media Management Polycom, Inc. 74 T o delete a media file: 1 Go to Media > Archives . 2 In the archives list, select an archive. 3 Click Media Files . 4 Click a media file to be deleted, and then c lick Delete . 5 Click OK, and then click Close . T ranscoding T ask Control In this section you can learn how to view transcoding st atus, stop an on[...]

Media Management Polycom, Inc. 75 T o rest art a transcoding: 1 Go to Media > T ranscoding . 2 Click a media file to be restarted, and then click Re-transcode . 3 Click OK, and then click Close . Y ou cannot restart transcoding for files of the status T ranscoding or Wa i ti n g[...]

Polycom, Inc. 76 System Administration System Upgrade and Fallback Y ou only can upgrade or downgra de RealPresence Capt ure Server between RealPresence Capture Server versions. Upgrading or downgrad ing between RealPres ence Capture Server and Polycom RSS 4000 is not supported. T o up date your system sof tware to the latest version: 1 Go to Admin[...]

System Administration Polycom, Inc. 77 4 Click OK . The system restart s to apply the changes. System Log Configuration The logger utility is activated at the system startup and continually re cords system events. The log files generated by th e utility contain the following information: ● Events occurred in system internal modu les. ● Administ[...]

System Administration Polycom, Inc. 78 Log Management The following t able shows actions admi nistrato rs and auditors can pe rform. Log Management T o download log files: 1 Go to Admin > System Logs . 2 In the Log list, select the log to be saved. 3 Click Download . Rest art and Shut Down the System Y ou can shut down or restart your system. Lo[...]

System Administration Polycom, Inc. 79 ● IP setting parameters ● System time ● Recording Settings ● Certificate, port and secu rity policy ● Gatekeeper , SIP , and QoS Settings T o back up current system configuration: 1 Go to Admin > Config Backup/Restore . The configuration file will be stored on the local machine th at the browser i[...]

System Administration Polycom, Inc. 80 3 Configure the following se ttings for both FTP server and alternate FTP server . FTP Server Paramete rs 4 Finish Alternate FTP Serv er Configuration if needed. 5 Click Update . Parameter Description Server Address Enter the IP address of the FTP server . Port Enter the port of the FTP server . Media Backup P[...]

Polycom, Inc. 81 Manage Archives and Live S treams Using the User Port al The RealPresence Capture Serve r provid es User Port al for you to view liv e streaming, pl ay back archives and dial out for record ing. Y our access depends on the type of account you use to log in. The archives, and live streaming may vary , depending on how archive permis[...]

Manage Archives and Live S t reams Using the User Port al Polycom, Inc. 82 Y ou can view live streaming and play back archives from the User Port al. Manage Archives From User Port al you can view details of archived files, se arch archives and pla y an archived file. T o view archive det ails: » Click Archives . T o view the detailed inform ation[...]

Manage Archives and Live S t reams Using the User Port al Polycom, Inc. 83 3 Select the archive you want to play back and click . 4 A new window opens to play the video. If the e-mail notification function has been enabled for t he VRR th at is used to record archives, the system sends you an e-mail notification automatically once a ll archives hav[...]

Manage Archives and Live S t reams Using the User Port al Polycom, Inc. 84 Dial out from Capture Server through User Port al: 1 Access Capture Server User Port al by its IP address or host domain name from a compatible browser . 2 Enter the non-admin user name and password to log in to the system. 3 Click Call > Dial out to record . 4 Configure [...]

Appendix A – Console Commands Polycom, Inc. 85 Appendix A – Console Commands RealPresence Capture Server suppo rt s essential system configuration by using C onsole. Y o u can access Console via VGA or SSH, some popular app lications like Putty suppo rts SSH. Login Console The login interface shows all of the software info rmation and you’ll [...]

Appendix A – Console Commands Polycom, Inc. 86 If you have completed all the above configuratio ns and la unched Console successfully , press the Enter key . The login interface app ears. Console Command Descriptions Y ou can use the following commands. Network Settings Select Network Setting and type Enter to set network configurations (DHCP IP [...]

Appendix A – Console Commands Polycom, Inc. 87 T o configure DHCP IP Address for LAN 1 or LAN 2 1 Choose a network interface, click OK and type Enter . 2 Select DHCP Address Setup , click OK and type Enter . 3 Click Set T o DHCP . 4 The system will show the prompt message Y es to save the configuration. Choose Ye s to pr oceed or No to cancel. 5 [...]

Appendix A – Console Commands Polycom, Inc. 88  Password Settings  Customization  Portal Settings ● Admin  Log Settings  License ● Te m p l a t e  Recording T emplates  T ra nscoding T emplates  VRRs  Events ● Server  IIS  WOWZA  Windows Media Server  AKAMAI ● User  User  Group The system will [...]

Appendix A – Console Commands Polycom, Inc. 89 Shut down Choose ShutDown and ty pe Enter to power of f the system. The sys tem will show the prompt message Do you really want to sh utdown the machine? Choose Ye s to restart the system, or No to cancel. Fallback Choose Fallback and type Enter to restore the system to th e time the snapshot was cre[...]

Polycom, Inc. 90 Appendix B – Configure 3rd Party Media Servers Y ou can now stream live meetings and on demand meet ing archives to leading 3rd p arty media servers, such as Wowza, IIS Media Service (Smooth S tream ing only) and Windows Media Serve r . This feature expands th e streaming audience cap acity of the RealPresence Capture Server syst[...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 91 2 T o enable W owza authenticatio n, modify the configuration file as follows:  For live streaming: Open <Wowza directory>confliveApplication.xml , set digest as the value for the t ag PublishMethod . That is, <PublishMethod>digest</PublishMethod> .  For V[...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 92 5 S pecify whether to stream video on demand (V oD) from this server .  Application Name: the name of the Wowza server application to be used for the V oD. It should be consiste nt with the Wowza server config ur ation. In this example, application name is Vo D . 6 When Enable V [...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 93 T o create a VRR for use with an external se rver: 1 Go to T emplate > V RRs . 2 Click Add . 3 Configure the following settings:  VRR Name:  VRR Number  Description  Recording T emplate  T ra nscoding T emplate  e-mail Address: select this option and enter one o[...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 94  clientaccesspolicy.xml <?xml version="1.0" encoding="utf-8" ?> <access-policy> <cross-domain-access> <policy> <allow-from http-request-headers="*"> <domain uri="*" /> </allow-from> <grant-to>[...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 95 3 Configure the following basic settings. IIS Media Server Parameters 4 S pecify whether to s elect Enable Live . If enabled, also co nfigure the following settings: Enable IIS for Live Streaming 5 S pecify whether to stream video on demand (V oD) from this server . If enabled, also[...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 96 7 Click OK . T o configure a template and VRR fo r use with the IIS server , see T o create a VRR for use with an ext ernal server: Configuring the Windows Media Server Y ou need to configure an Windows media server and your RealPre sence Capture Server to work with the server as we[...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 97 3 Configure the following basic settings. External Media Servers Parameters 4 S pecify whether to s elect Enable Live . If enabled, also co nfigure the following settings: Enable Live Streaming . 5 S pecify whether to stream video on demand (V oD) from this server . If enabled, spec[...]

Appendix B – Co nfigure 3rd Party Media Servers Polycom, Inc. 98 7 Click OK . Enable SSL S pecify whether to enable SSL enc ryption for th e communication between the RealPresence Capture Server system and the FTP server . T est T est whether th e FTP configurations work. Parameter Description[...]

Polycom, Inc. 99 Appendix C – Configure the Server W orking with VCS This chapter demonstrates how to configure Re alPresence Captur e Server working with Cisco T elePresence® V ideo Communicati on Server (Cisco VCS). The co nfigurations ar e dif ferent between H.323 and SIP . ● Configure VCS for H.323 Calling ● Configure VCS for SIP Calling[...]

Appendix C – Configure the Server Working with VCS Polycom, Inc. 100 c Configure the zone for your RealPresence Capture Server. Refer to the followin g table. VCS Zone Parameters Parameter Settings Name captur e_server_zone T ype Neighbor Hop count 15 H.323 Mode On Port 1719 SIP Mode On Port 5060 T r ansport TCP Accept proxied registration Allow [...]

Appendix C – Configure the Server Working with VCS Polycom, Inc. 101 d Create a sea rch rule to route to the zone you create d. The following example a ssumes that you have th e default t andberg recommended rules in place. Set search rule parameters Now , you can start a recording by calling a VRR numb er from any endpoint re gistered to this Ci[...]