Polycom MGC WebCommander Version 9.0 manual

MGC W ebCommander W eb Server Manager User ’ s Guide V ersion 9.0[...]

Copyrig ht © 2 007 Poly com, Inc . All Ri gh ts Res erved Catalo g No. DOC21 37C Ve r s i o n 9 . 0 Propri etary and Confi dent ial The infor mation contained h erein is the sole int ellectual property of Po lycom, Inc. No di stribution, reproduction or unauth orized use of th ese m ateri als is pe rmit ted wi thou t the expr ess ed wr itte n cons[...]

i T able of Content s Bef ore Yo u Be gin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 MGC Web Server Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 The Network Server . . . . . . . . . . . . . [...]

T able of Conte nt s ii Auto Cascade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Auto Cascading Mechanisms . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Chairperson Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Implementati on of C hairperson DTMF features . . . . . [...]

iii Manually Adding Windo ws Users to the Users List . . . . . . . . . 5-32 Assigning Users to Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33 Ad Hoc Conferencing and Conference Access Usin g WebCommander for Authentication . . . . . . . . . . . . . . . . . . . . . 5-36 Ad Hoc Conferencing using We bCommander Server as the Exter[...]

T able of Conte nt s iv[...]

1-1 1 Before Y ou Begin Overview The MGC W e b Server Manager app lication is the user interface to the MGC W e b Server . It allows t he user to communicat e via the W eb Server with th e MCUs. It provides d atabase access vi a the W eb pages and man ages the W eb site that cont ains the reservat ion pages. MGC Web Server Ar chitecture The MGC W e[...]

Chapter 1 - Before Y o u Begin 1-2 The Network Server The network server co ntains the follo wing applicatio ns: • Database Server (S QL server or the Access app lication) : enabl es access to various da tabase tables, suc h as MCU list, Users list, and Groups • Internet Information S ervices (IIS) Server : runs th e W eb pa ges a nd enables us[...]

MGC Web Server M anager User ’ s Guide 1-3 From t he M GC W ebC omm a nder S erve r Ma na ger th e fo llowin g tas k s ar e per form ed: • Connect/dis connect MCUs • Define access rights (Pe rmissi ons) to t he va rious modul es of t he MGC W eb Server Manager applicatio n • Define Groups to o r gan iz e t he datab ase. User s can onl y acc[...]

Chapter 1 - Before Y o u Begin 1-4 About this User ’ s Guide The MGC W ebCommander W eb Server Manager User Gu ide in cludes the followi ng topics: • Chapter 1 - Overvi ew Provid es a general descriptio n of MGC W ebCommande r Server Manager , its configuration and its main features. • Chapter 2 - MGC W ebCommand er Server Manager Basics Incl[...]

MGC Web Server M anager User ’ s Guide 1-5 Prerequi sites This docu ment assumes that the u ser has the following k nowledge: • Familiarity with the W indows NT environment and interface • Basic knowledge of video conferenci ng concepts Conven tions Before us ing th e MGC W ebCommander Serv er Manage r applic ation, it is impor tant to unders[...]

Chapter 1 - Before Y o u Begin 1-6[...]

2-1 2 MGC W e b Server Manager Basics The MGC W eb Server Manager enables u sers access to the dat abase. The database is d ivided int o two module s : • Administrat ive tables – the configu ration tabl es that enable the administ rator and users who have the right to modif y these tables t o define MCUs, system Defaults, Labels, Permissions, U[...]

Chapter 2 - MGC Web Server M anager Basics 2-2 This manual de scribes t he various W eb Server M anager tab les and their config uration s. Import ant! When bo th the M GC W ebCommander a nd the MG C Mana ger app lication s use the same dat abase, th e adm inistrator tab les de fined in t he MGC W eb Server Manager will ap ply to the MGC D at abase[...]

MGC Web Server M anager User ’ s Guide 2-3 St arting the MGC W eb Server Ma nage r Appl ication T o start the MGC W eb Server Manag er appli cation: 1. On the S tart – Pr ograms menu, click MGC W eb Manager ver 9. 0 , and then clic k MGC W eb Server Man ager . The Database Login dial og box opens. 2. Enter yo ur Logi n Nam e and Password as def[...]

Chapter 2 - MGC Web Server M anager Basics 2-4 These users dif fer in the functi ons they are allowed t o perform and the information they ca n access. For a detailed descript ion of each of the default permi ssion types, see Chapter 4, Permissions. When accessing the MGC W eb Server Manag er application for t he first time, it i s recomm ende d to[...]

MGC Web Server M anager User ’ s Guide 2-5 When Secure Mode is en abled for the W ebCommander environment, t he Secure Mode is indicated by a lock icon that appears in the right corner of th e Sta tus bar of the W eb Server Manager a pplicati on. T o connect or di sconnect MC Us to/from the M GC W eb Server Man ager applic ation you must fir st c[...]

Chapter 2 - MGC Web Server M anager Basics 2-6 The Web Server Manager T oo lbar The foll owing but tons appea r in the W eb Server Mana ger tool bar: Icon Name Desc ription Copy Cop ies th e sel ected reco rd fr om a Web S erver Manager t able to the cl ipboa rd. Paste Pastes an entry from the clipboar d to the selec ted table. This option is enabl[...]

MGC Web Server M anager User ’ s Guide 2-7 Upgrading from a Previous V ersion When upgr ading from a previous v ersion of the MGC W eb Server Manager , the old d atabase i s saved duri ng the in stalla tion proc edure. If t here are discrepanc ies in th e number of fields between the old and the new datab ases, the system queries wheth er to upda[...]

Chapter 2 - MGC Web Server M anager Basics 2-8 The Update Databases dialog box is displaye d, indicat ing which databases requi re updat in g. It is reco mmended to upd ate all the dat abases you intend to use. T o canc el the upda te of a da tabase, cl ear the check box next to that database name. 6. Click the Appl y bu tton to update the select e[...]

MGC Web Server M anager User ’ s Guide 2-9 7. Clic k OK to return to th e Update Databases dial og box. 8. In th e Update Datab ase dialog box, click Close to exit the upd ate process. The Up date Da taba se R esult s dialog b ox is displaye d only in Windo ws 95/9 8 environ ment. It i s not d isplaye d when t he Operati ng Sys tem is W indows 20[...]

Chapter 2 - MGC Web Server M anager Basics 2-10 Displaying the Da t aba se T able s In the MGC W eb Server Mana ger window, click the plus [+] icon next t o the icon of the database whose tables to displa y . The database tr ee is displayed . The tree categori es, which represent the database tabl es, change accordi ng to the permissio n assigned t[...]

MGC Web Server M anager User ’ s Guide 2-11 • Labels – Used to de fine lab els. The l abels may be assi gned to conferenc es and part icipants, mainly for sortin g purposes. Onl y users with the p ermission to configu re the data b ase may m anage th e Labe ls table. • MCUs – Ena bles the def initi on of MCUs t hat handle the mul tipoin t[...]

Chapter 2 - MGC Web Server M anager Basics 2-12 Connecting to th e MGC W eb Server The MGC W eb Server Manager app lication is the link b etween the MC Us and the MGC W eb Server . Therefo re, the MGC W eb Server Manager applicat ion must fi rst connect to the MGC W eb Server b efore t he connecti on to the MC U may be initia te d . T o connec t to[...]

MGC Web Server M anager User ’ s Guide 2-13 Connecting /Disconnec ting to/from an MCU Once the MCUs are def ined in the database, you can connect t o an MCU. This step is mandat ory in order to run conferenc es, and it can be performed only after the MGC W eb Server Manager i s connected to t he MGC W eb Server . If all M CUs o r th e MGC W eb Se[...]

Chapter 2 - MGC Web Server M anager Basics 2-14 MCU S t atu ses The possible MCU stat uses are described in the following ta ble: Disconnecting from an MCU T o disconnec t from an MCU: 1. In the Br owser area, click the Serve r icon to di splay t he li st of MCUs currently defin ed in the MGC W eb Server Manager applicatio n . 2. Righ t-click t he [...]

MGC Web Server M anager User ’ s Guide 2-15 Setting the Communi cation Pa rame ters Sometimes there may be a communicat ion probl em between the W eb Server and the MC Us. One of the optio ns to overcome t his prob lem may be to change the co mmunication pa rameters between t he MCUs and the W eb Server . Use disc retion and consult your suppo rt[...]

Chapter 2 - MGC Web Server M anager Basics 2-16 2. Define the following parameters: 3. Click OK . T able 2-3: Communicati on Paramet ers Field Description Messag e Timeout If no mes sage is receiv ed from the M CU for the time peri od sp e cifi ed i n t his field , an er ror is tri gge red. Defaul t value i s 25 sec onds. A higher va lue s hould be[...]

3-1 3 Setting Default s The MGC W eb Server Manager app licati on and MGC Manage r – Database Manager applica tion enable users to customize their syst em to their needs by defini ng defaul t values f or reserv ations, par ticip ants and gener al system parameters . The def ault sets may be stor ed in a cent ralized dat abase or i n a local datab[...]

Chapter 3 - Setting Defau lts 3-2 T o display th e defaults categories: 1. Once you are logged in to the MGC W eb Server Manager , cli ck the plus [+] icon to e xpand the datab ase tree. 2. Click t he plus [+] ic on next t o the De faul ts icon to d isplay the Defaults categories.[...]

MGC Web Server M anager User ’ s Guide 3-3 Defining Co nfer ence Defau lt s The Conferen ce Defaults are use d to define t he default values of new conference temp lates created via t he W ebCommander application. T o define the Confer ence Defaults: 1. Righ t-click t he Confer ence Defaults i con, and the n clic k Add New Conferenc e Default . T[...]

Chapter 3 - Setting Defau lts 3-4 3. Define the followi ng fiel ds: T able 3-1: R eserva tion Defa ult s - Setting s1 Param eters Option Description Conf. Entry Pas swo rd Enter a numeric p a ssword that will be u sed by the confer ence p articip ant s to con nect to th e confer ence. It is reco mmended to lea ve this fi eld bl ank to le t the Web [...]

MGC Web Server M anager User ’ s Guide 3-5 Remarks Using u p to 300 c haracters, you may enter a ny text regard ing the confer ence. Thi s text will be included with th e conference pro perties and is a lso saved to the CD R file as p art of the conf erence record to b e retriev ed later . Media Select whether t he defa ult co nfe rence is an Aud[...]

Chapter 3 - Setting Defau lts 3-6 User Defin ed 1-3 (co n’t ) • If you hav e modifi ed the titl es of t he User Defined fields th e new tit les cann ot be displaye d in th e W ebCom mander ap plica tion/ Y ou can manua lly m odify the se tit les in th e appropriate tab le (langu age) in the Access or SQL dat abase appli cation. Line R ate S pec[...]

MGC Web Server M anager User ’ s Guide 3-7 Line Rate (con’t) Not e: The h igh line rate tran smissi on is enabled with the st andard v ide o c ard (vers io n 1 .43 an d u p) or with th e Vide o+ card . The line rate of incoming ISDN/H.32 3 call s can be autom atically detec ted and the p articipan t can be connec ted ac cording to his/ her c ap[...]

Chapter 3 - Setting Defau lts 3-8 Audi o Alg (con’ t) When Siren7 (16 , 24 or 32 bit) is avail able, sel ect the audio algori thm in the following order: Si ren 7 (16), G .728, G .722, G .71 1, Siren7 16 b it and G .728 algorithm s are inte rchang eable, and a p artic ipant using ei ther one will be fully c onnected when on e of them is sele cted[...]

MGC Web Server M anager User ’ s Guide 3-9 Restri cted Sele ct this option i f all t he p articip ant s are us ing Restric ted line s whos e Line Rat e for each channe l is 56 Kbp s in stead of 64 Kbp s. If not all t he p articip ant u se restricted lines , the Rest ric t op tion s hould be selec ted only in the parti cipant set ti ngs . Silence [...]

Chapter 3 - Setting Defau lts 3-10 T .120 Rat e Select the desire d T .120 d ata transfe r rate. T he lower the rat e the slowe r the tra nsfer rate and the response time. The same T .120 rate m ust be se t for all the conf eren ce part ici pants. T he hi ghes t ra te co mmon to all p artic ipa nts s hould be s elec ted. Select None to dis able the[...]

MGC Web Server M anager User ’ s Guide 3-11 V ideo Sess ion Select the appropr iate Vi deo Sessi on : Vid eo Switching - T o set a conf eren ce in whi ch all the part icipants use t he same video and audio formats , b y s etti ng the comm un ica tio n p aram et ers to the com mon cap abilities. W henever a part icipa nt st art s to spea k, he/ sh[...]

Chapter 3 - Setting Defau lts 3-12 V id eo Sess io n (co n’t ) Continuous Prese nce (CP) - A C ontinuous Presence c onferenc e is a conferenc e in wh ich sever al particip ants can be view ed simulta neously . Each partic ipant u ses t heir own en dpoint ’s capab ilitie s, thus m aint aining t he hig hest vid eo, audio and dat a cap ability tha[...]

MGC Web Server M anager User ’ s Guide 3-13 Pro-Mo tion Pro-Motion is enable d only in the Vi deo Swit ching mode. Pro-Motion i s a vide o encodi ng mec hanism that improves the vide o quality in V ideo Switching conferenc es, set to NTSC or P AL (4CIF) resolution . Selec t either 50 Fields (P AL) or 60 Fields (NTSC) . Pro-Motion is se nt t o the[...]

Chapter 3 - Setting Defau lts 3-14 Dual S tream Mode In this m ode, one of the end poi nts sen ds two v ideo streams: Vid eo and dat a. The vi deo st reams are hand led differ en tl y by the rec ei vin g endp oi nt. T he dif ferent stre ams may be show n on se para te scree ns. Select one of the followi ng opti ons: None - The D ual V ideo m ode is[...]

MGC Web Server M anager User ’ s Guide 3-15 Dual S tream M ode (con’t) H.239 and Pe ople+Co ntent supp orts the follo wing features: • Entry Queu es • High est Co mm on P h ase 2 • H.264 • 4CIF • Encryption • FECC ( H.3 20 and H.32 3) Limit ations • In Con tinuou s Pr esence c onferen ces - Soft ware an d Quad V iew modes are disa[...]

Chapter 3 - Setting Defau lts 3-16 V id eo Format CIF and QCIF are vi deo format s used in v ideo confer encing s ystem s. Video F o rma t specifies the data r ate ( in numb e r of f ram es per se cond ) and the resolu tion o f each fram e (num ber of lin es in a frame and the numbe r of pix els in e ach line ). Video Form at is ena bled onl y in V[...]

MGC Web Server M anager User ’ s Guide 3-17 V ideo Form at (con’t) If one of t he par t ici pants' e ndpoints does not support CIF , the confe rence video form at will change to QCIF for all the pa rticip ants. • Usin g the H.263 prot ocol, you c an selec t one of the foll owin g op tio ns : Auto, QCIF , CIF , 4CIF , 16CIF , VGA, SVGA, X[...]

Chapter 3 - Setting Defau lts 3-18 Frame R ate The Frame Rate is ena ble d only in Video Switching m ode and t he Vid eo Proto col is set to H.261 or H.263. If you ha ve se lecte d QCIF , CIF , 4CIF , 16CIF , VGA, SVGA, XGA, or NTSC, select the numb er of fram es per s econd r ate to de fine the qualit y of th e video t ransmi ssio n. 7.5 in dicate[...]

MGC Web Server M anager User ’ s Guide 3-19 V ideo Protoc ol (con’t) H2 64* - H .264* in corporates DCT (H. 263) co mp res s i on pri nci ples , but is pro vided at hal f th e bit rate. H.26 4* pro vi des CIF/ 4CIF video using low bit rates a nd im plement s a f ixed vid eo rate when the video stream of the endpo int bec omes ac tive ("p e[...]

Chapter 3 - Setting Defau lts 3-20 Anne xes Anne xes ar e additio ns to t he V id eo Form at wh en using H .263 V ideo Protocol, increasi ng the quali ty of the vid eo dis play . Annexes N , P an d F are ena bled o nly whe n you are in Vid eo Switc hin g mod e and the Vi d eo Pro tocol is set to H.2 63 . The V ideo Forma t may be set to QCIF , CIF [...]

MGC Web Server M anager User ’ s Guide 3-21 Chair Contro l Cha ir Con trol is an opti on tha t ena bles an endpoi nt to control the co nferenc e and oth er conf erence partici pa nts . This opt ion is us ed to enable the Chair Cont rol. Thi s option is ena bled wh en the Cascad e field is set t o None . Casc ade Cascad e is an o ption th at enabl[...]

Chapter 3 - Setting Defau lts 3-22 Roll Call Roll Cal l is a feature of t he IVR Messag e Servi ce used to re cord th e p articip ant s name a nd play i t back when enterin g and lea vi ng a conf eren ce . The chairp erson can re quest the syste m to play the names of al l connec ted co nference parti cipan ts at th e begi nni ng of t he co nfer en[...]

MGC Web Server M anager User ’ s Guide 3-23 End Ti me T one n Min Select t his option to e nable the En d of C onferen ce reminder to ne to b e played once, to a ll the co nnect ed par tic i pants, n m inutes b efore the en d of the confer ence. This tone is dif fe ren t from oth er tones. The tone i s emb edded in the MCU 's sof tware . Not[...]

Chapter 3 - Setting Defau lts 3-24 4. Click t he Sett ings2 tab to di splay ad ditiona l para meters. The Attende d and AV M s g N a m e fields change t o IVR and IVR Ms g Name if Audio is selected as the Media in the Settings1 tab . 5. Define t he followi ng paramete rs: T able 3-2: R eserva tion Defa ult s - Setting s2 Param eters Option Descript[...]

MGC Web Server M anager User ’ s Guide 3-25 Attended (cont.) Welcom e (No W ait) - Select this op tion for a Greet & Guide c onferen ce in which t he parti cip ant is greeted by an aud io mess age an d af ter a pr e- defined pe riod, a nd auto matical ly co nnects to the appropriate confe rence. Attended (W ait) - Select this opt ion for a at[...]

Chapter 3 - Setting Defau lts 3-26 A V Mess age Name If you hav e selec ted the IVR Service in the Attended fie ld, type the name of th e IVR Serv ice. If left blank, the sys tem us es the d efault IVR Serv ice. If you hav e selec ted a W e lcome (No W ait) or Attended c onferen ce, type t he name of the A V Service. T he A V Service is de fined in[...]

MGC Web Server M anager User ’ s Guide 3-27 Entry Qu eue Acces s An Entry Queue is a spec ial rou ting lo bb y queu e to which o ne or more dial-in nu mbers are assi gned. When call ers di al the ass igned number , they access a queue where they wait to be connec ted to the confere nce. W hile wa iting in t he que ue, they hear the au dio me ssag[...]

Chapter 3 - Setting Defau lts 3-28 Min x Pa rties Avail able o nly whe n the Meet Me Per Conf. and Auto Add option s are c hecked. It let s you r eserve reso urce s for th e spe cifie d numb er of dial- in partic ip ant s . Thi s n um ber i ncl ud es t he defined and undefined pa rticip ant s. Addi tional p artic ipa nts (defined a nd und efined ) [...]

MGC Web Server M anager User ’ s Guide 3-29 S tart Conf. Requi res Chairp erson Select this check box to in dicate that the co nf eren ce wi ll on ly sta r t whe n the C hair pers on co nn ects t o the c onf eren ce. Part icipants that connect t o the c onference before the chairp erson are placed on ho ld and hea r back ground music. Once the ch[...]

Chapter 3 - Setting Defau lts 3-30 Enc ryp tio n (contin ued) • Encr ypted confere nces w ith ISDN p artic ip ants require the inst allatio n of MUX+ card o n the MCU • Encrypt ed confere nces with IP p articip ants require the inst allatio n of IP+ c ard on the MCU • The encry ption f eature sup port s all co nferenc e types, in cludi ng: Ca[...]

MGC Web Server M anager User ’ s Guide 3-31 Lectu re Mod e (con’t.) • L ecture Sho w - On e-way c ommun ication mode i n wh ich confe rence parti cipants see and hear the conf erence lectur er , howeve r they are not se en or h eard by th e l ect ur er ( one w ay comm unication ). Notes: • Lecture r selec tion i s manda tory at the reserva [...]

Chapter 3 - Setting Defau lts 3-32 Lectu re Mod e (co n’t .) • When a co nferenc e set to b oth Auto Lay out and Presen tati on Mode i s run o n the S ta ndard Vid eo car d, the defi nition of the layout s selected for Auto Layout c hanges. Fo r more detail s, see M GC Adminis trators G uide, Cha pte r 5 . Timer Select this c heck bo x to activ[...]

MGC Web Server M anager User ’ s Guide 3-33 Auto Lay out In Auto Lay out the syst em autom atically sele cts the confere nce l ayout bas ed on the numbe r of parti cipan ts par tici patin g in t he conf e ren c e. Wi th Auto Layou t, when a new vi deo p artic ipant is connecte d/disc onnected , the c onferen ce layo ut automatic al ly ch ang es f[...]

Chapter 3 - Setting Defau lts 3-34 Lock Select thi s check bo x to lock the c onferen ce and prevent di al-in p articipant s from j oining the confer ence o nce t he co nferenc e has st arted. Clea r this che ck box to unloc k the co nferenc e and allow dial-in p articipant s to j oin the c onferen ce. A loc ked confer ence can be unl ocked du ring[...]

MGC Web Server M anager User ’ s Guide 3-35 Backgro und/ Layout Border/ Speaker Not at ion If the conf erence is handl ed by the V ideo + card, you can a dd vi sual e ffe ct s such a s bord ers and colors, to the vi deo layo uts disp lay on th e endpoi nts . The follow ing mod ifica tion optio ns are availabl e: • Backgro und co lor - th e colo[...]

Chapter 3 - Setting Defau lts 3-36 6. Click OK to confi rm and store the new Confer ence Defaults set. Defining Particip ant Default s The Participant Defaults are u sed to d efine th e defau lt va lues of pa ra meters in the ne w particip ant tem plates cr eated in the W e bCom mander applica tion. T o define the Particip ant Defaults: 1. Righ t-c[...]

MGC Web Server M anager User ’ s Guide 3-37 3. Define the following p a rameters: T able 3-3: Pa rticip ant Defau lts - Se ttings 1 Paramete rs Option Desc ripti on Name Ent er th e parti cipan t’s nam e usin g num eral s and characters only . Y ou must giv e each p artic ip ant a distinct nam e. Inter face T ype Select the Interfac e T ype. Se[...]

Chapter 3 - Setting Defau lts 3-38 Particip ant Phone Numbers This field a pplies to the ISDN/T1 -CAS, Dial-out connecti on typ e, or to ISDN, Dia l-in M eet Me Per MCU o ption (wh en selec ted). T ype the partic ipant’ s ph one numb er (includ ing country and area code s when r equired ) to be dialed by the operator whe n connec ting th e partic[...]

MGC Web Server M anager User ’ s Guide 3-39 Meet me per This fiel d appli es only to the ISD N, Dial-in co nnect ion type . Party - The p articipant di als a u ni que dia l n um ber for each gr oup of c hannels he will use. Cha nn el - The p artic ipant d ials a dif ferent di al number for each cha nnel. MCU – A single p hone n umber is assi gn[...]

Chapter 3 - Setting Defau lts 3-40 User Identif i er S tring sent to the Record ing sy stem Enter the st ring sent to the R ecordin g Syst em vi a DTMF co des that i dentif ies th e recordin g. This id en tif ier s trin g is u sed l ate r by th e us er connecti ng to the conference recorder W eb site to identify the rec ordi ng and retriev e it. Y [...]

MGC Web Server M anager User ’ s Guide 3-41 4. Click the Se ttings2 tab to d isp lay ad di tiona l pa ramet ers. The Party Pr o perties – Settings2 d ialog box opens. Owner Displays the name of the user to wh om the de fault set is as signe d. This fi eld is disable d for u sers without perm ission to modify (write) dat abas e tables . Users wi[...]

Chapter 3 - Setting Defau lts 3-42 5. Define the following p a ramete rs: T able 3-4: Pa rticip ant D efault s - Settings 2 p arameters Option Description Aggre gation This fi eld appli es to ISDN c onnections only . Select the a ggre gati on me thod: H221 – T he sta ndard c ommunic ation protocol, in which a diffe rent phone nu mber is assign ed[...]

MGC Web Server M anager User ’ s Guide 3-43 V ideo Protoc ol Select the Video co mp ress io n st an da rd: H26 1 – Th e video compress ion s tan dard manda tory to all code cs. H26 3 - A com pression st andard tha t provides improved video quality at a li ne rate lower tha n 384 Kbp s. This stan dard is no t supp orted by a ll codec s. Aut o - [...]

Chapter 3 - Setting Defau lts 3-44 Enha nced V i deo The MGC Mana ger ca n p r ov ide hig h q ual ity v ide o (30 frames per se cond for i ncoming and ou tgoing video st reams) for line ra tes up to T1/ E1 in T ranscoding and Continu ous Pre sence confer ences. Th is is do ne by allocatin g two v ideo codecs to the p articipant in stead of one . On[...]

MGC Web Server M anager User ’ s Guide 3-45 Encryption In th e Pa rticip ant s Defaul ts - Settin gs2 you c an select th e appro priate Encry pti on default setting - Auto/On/Off. Choose any of the followi ng Encryption optio ns: • Auto - Wh en part ici pants co nnec t to a confere nce, the c onfere nce/Entry Q ueue encr yption s ettings are au[...]

Chapter 3 - Setting Defau lts 3-46 H323 Partici p an t - Alia s T ype Select the format of the a lias from the dr op down list. On ly E.164 an d H.323 ID are s upporte d. SIP Addr ess sip: [user name]@[domain] . Note that the SIP URI adh eres to URI ru les: no spac es or s pecial c harac ters such as co mmas, quotati on ma rks, inv erted t ags and [...]

MGC Web Server M anager User ’ s Guide 3-47 H323 Parti cip an t - Auto V i deo Bit Rate Select this optio n to use the vi deo tran sfer rat e defined fo r the co nference. Enable PST N Dial- in PSTN pa rticip ant s are a ble dial-i n into an H.323 Meet Me Pe r Confere nce usin g the ISDN Meet- Me Servic e nu mber . For examp le, by ca lling 92514[...]

Chapter 3 - Setting Defau lts 3-48 6. Click OK to confirm the ne w se t. Num-type This f ield appl ies on ly to ISD N conne ction s. Select the program type from the drop-d own lis t. The avail able o ptions ar e Unkno wn, Nation al, Internation al, Netwo rk S pecific, Sub scriber , abbreviat ion an d T aken f rom Serv ice. Thes e options re presen[...]

MGC Web Server M anager User ’ s Guide 3-49 Defining MGC Ma nage r De fa ul t s T o define the MGC M anager Defaults: 1. Righ t-click t he MGC Ma nager Defau lts icon, and then cl ick Add MGC Ma nager D efau lts . The MGC Manager Defaults di alog box ope ns. 2. In the Name box, en ter the name of the defau lts set. 3. Th e Owner field di splays t[...]

Chapter 3 - Setting Defau lts 3-50 Genera l Defaul ts (cont.) Link ed Party – When enab led, th e Linked Party checkbo x will app ear in the Particip an t Properti es dialog bo x ena bling the use r to sa ve the partic ipa nt properti es to th e dat abase. When disabled , pa rticip ant s defi ned during confe rence definitio n will b e embedd ed [...]

MGC Web Server M anager User ’ s Guide 3-51 User Defined Defaults Y ou can sele ct whether to display the User Defined fields i n the co nference and parti cipant properti es dialog boxes in th e MGC Manag er and th e W ebCommander applicat ion s . Y ou can define the t itles of the User Defined fiel ds. These titles r eplace the default t itles [...]

Chapter 3 - Setting Defau lts 3-52 The User Defined dialog box o pens. 2. Define the following p a ramete rs: T able 3-6: U ser De fined p arame ters desc ription Fiel d Description Name Enter the na me of t he User Defined defaul t set. Owner Enter the name of the ow ner of t his set. Only the owner an d the adm inistrator with the appropr iate pe[...]

MGC Web Server M anager User ’ s Guide 3-53 Show Reser vati ons User Defin ed Fiel ds Select this check box to display the Us er Define d fields in the Conference Properti es - Gene ral dialog box. If yo u clea r this ch eck b ox, al l three Us er Defined fields w ill be hi dden. Show Pa rticip ant s User De fined Fields Select this check box to [...]

Chapter 3 - Setting Defau lts 3-54 3. Click OK . The new User Defi ned Defaul ts set is add ed to the li st. Y ou can defin e severa l set s. All th e sets are c onsidered to be p ersonal s et s which only yo u ca n us e. If you hav e ad minis trat or rig hts you can des ig nat e one set as a pub lic se t. This s et m ay be lo ade d to th e MG C Ma[...]

MGC Web Server M anager User ’ s Guide 3-55 Managing the Default Set s The MGC W eb Server Manager app lication is inst alled with an embed ded Defaults set. If no Defaults set is d e fined as the Glob al Defaults set, t he embedded Def aults set i s active. A Defaults set ma y be set as Priva te o r Global Defaul ts. A Global Defa ul ts set is a[...]

Chapter 3 - Setting Defau lts 3-56 T o define Defau lt set as Priv at e set: • In the St atus area, right -click the icon of the Defaults set, and then click Set As Private Default . The appr opr ia te i ndicat i on a ppears in th e S tatus area an d a check mark appears next to t he Set As Pr ivate Defaul t option. Defining a Default Set as G lo[...]

MGC Web Server M anager User ’ s Guide 3-57 Assigning a Defau lt Set to other Users Only the admi nistrator can assign de fault sets t o other part icipants. T o assign a Default set to oth er users: 1. In the S tatus a rea, right -click th e icon o f the defau lt set t o be assigned to other p ar ticipants, a nd th en click Se t Default to Users[...]

Chapter 3 - Setting Defau lts 3-58 Designating a Dat abase as the Private or Global Default Dat abase Only the admi nistrator can assign a Private or Global Defaul t Database. 1. In the Br owser a re a, right-cl ic k the datab ase icon to be designa ted as the Private o r Global Defa ult database. A pop-up menu app ears. 2. Click Set As Private Def[...]

4-1 4 Options Settings In the W eb Server Manager Options menu, the foll owing topics are listed: • W eb Configura tion - For further i nformati on, see the MGC W eb Manager , Instal lation and Configu ration Guide, Chapt er 5. • Auto Cascade C onfigurati on - see “Aut o Cascade” on page 4-2. • Redundan cy Configur ation • Backup Conf i[...]

Chapter 4 - Options Settings 4-2 Auto Cascade The Auto Cascade feature en ables auto mati c cascading of conferenc es. Both audio onl y and vide o confere nces can be cascaded. The automatic ca scading of conferen ces is beneficial in distribute d MCU environment, when MCUs a re instal led i n d if ferent locations. A maximum of six conferences can[...]

4-3 • If none of the conferences has a chairperso n, then the conference that is runni ng on the MCU whi ch is hi ghest in the MCUs table in the W eb Server Manager wil l be assigned as t he master conference. • If there is more th an one conference wi th a chairperson, then the conference with a chairperson that is running on the MCU whi ch is[...]

Chapter 4 - Options Settings 4-4 Auto Cascading Guidelines • T o enable the Auto Cascading, the Conference Numeric ID routing mode is required, therefore the system.cfg flag i n the GREET AND GUIDE/ IVR sec tio n - QU ICK_LOGIN_VIA_ENTR Y_QUE UE must be set to NO on all MCUs. • H.239/Peopl e + Content i s not sup ported with Auto Cascadi ng. ?[...]

4-5 • In the MGC Manager ap plication, for each M CU define an Ad Hoc Auto Cascade Entry Queue. The cascaded l ink is establ ished when one MCU dials the c onnecti on string of the E ntry Queue defined o n the second MCU followed by the Conferen ce Numeric ID. Calls to Auto Cascade Entry Queues will be considered as MCU calls and no IVR will be p[...]

Chapter 4 - Options Settings 4-6 The Cascade Links List di alog box o pens. 3. Select the Enable Cascade Links check box. When enable d, the system d isplay s the list of primary and secondary links bet ween each tw o MCUs defined in th e MCUs table of the W eb Server Manage r .[...]

4-7 4. Define the casca ded link paramete rs for the primary l inks, and option ally for the secon dary links. For each cascad ed link de fine the following parameters: 5. In th e Re di al Atte mp ts field, sp eci fy t he nu mber of att empt s t o reconnect to the dest ination Auto Cascade Entry Queue when th e connection fai ls. 6. Select th e Cha[...]

Chapter 4 - Options Settings 4-8 MCU Redundancy The Centra l S erver Serv ic e is designed to monito r th e activity o f assigned pairs of M CUs, so if on e MCU in the pai r enc ounters a p r obl em t hat pr even ts it from r unning confer ences, the o ther MCU will tak e over smo othly . In Central Server Ser vice envi ronment, a s described in Fi[...]

4-9 When one MC U is down (f or exampl e, power shorta ge), the g atekeepe r will identify that one M CU (A) is unavailable and wi ll automaticall y forward the calls to the secon d MCU (B). The participants a re connected to t he conference that was co pied from MCU A with the same name. When the first MCU (A) is up and running again, the ga tek e[...]

Chapter 4 - Options Settings 4-10 • The following conferen ce parameters are NOT co pied: — Remarks and Remarks History — Lecturer Name (as the backup conference does not inclu de partic ipants) — V ideo Fo rcing ( as the backup conference do es not incl ude partic ipants) • If a new conference is st arted or schedu led on one MCU, and t [...]

4-11 5. Select th e MCU pair (s) that y ou want to u se to backup e ach othe r . 6. Clic k OK . From this poin t on, all conferences, Meetin g Room and Reservations wil l be mirrored bet ween the MCUs in the select pairs.[...]

Chapter 4 - Options Settings 4-12 MCU Backup The Central Serve r Servic e enables you t o schedule automati c system backu p of selected MCUs. The automatic back up includ es: • System config uratio n (includi ng Network S ervices and I VR Services) • Meeting Rooms • Res erva tio ns • Conference Profiles • Entry Queues Defining the Backup[...]

4-13 6. Select th e Interval in which the backu ps will be performed. 7. In the Ta r g e t P a t h , click the Browse button to select the destin at io n disk/ folder where the ba cked up files will be stored. 8. Clic k OK. The system automatic ally perf orms the f irst backup of all t he connect ed MCU. The information i s saved to the se lected t[...]

Chapter 4 - Options Settings 4-14 Automatic Email La nguage Formattin g In the MGC W eb Server Manager you can cust omize the language and default email format of a n ew Meeting, confi guring the email set tings for the W ebCommander and P ersonal Sc heduler . Y ou can customize the langu age a nd the tex t of the e-mai l sent t o p artici pan ts w[...]

4-15 The E-mail Format dialog box is displaye d. 2. Select th e language to cu stomize and t hen click t he Customize Format butt on. The Customize E-mail Format - English d ialog box opens. The langu age s etting for the Mee ting i nvit ation ca n be s elect ed in the WebC ommander - Log in screen and in the MGC Person al Schedul er - Polycom Offi[...]

Chapter 4 - Options Settings 4-16 3. Change the email notifi cation for mat by usi ng the foll owing opt ions: T ext that app ears in the body area of the email, and lists con ference details T e xt that appears in the subject are a of the emai l Listing of param ete rs that c an be adde d to the Body text An ann otation sent fo r a recurre nt conf[...]

4-17 Body In the bo dy , subject and r ecurrent res ervation s fields, enter the in the text th at you want to appe ar in t he body area of th e emai l. The email co nta ins Confere nce parame ters . The bod y , subject an d re curr ent reserva tio ns fields c an be compos ed of two eleme nts - f ree tex t and the appro priate p arameter , that co [...]

Chapter 4 - Options Settings 4-18 Conf eren ce param eters In th e Confere nce p aramet ers box, sel ect the desired para me ter and then clic k the < - Add button. T he para meter i s added t o the text, where th e cursor i s. For exam ple: T o ente r the co nfer ence d ate an d ti me you ne ed to sele ct the Conferen ce p aram eter S tart-time[...]

4-19 S tart Condi tional Te x t Click the Start Con ditional T ext button. A brac ket [can be placed in the Subjec t , Body or Addit ion for rec urrent reservat ions only field, pr ior to th e inclus ion of a param eter . Any p arameter en tered bet ween the bra cket(s) beco mes con dition al tex t. Also, see End Condit io na l T ext list ed below.[...]

Chapter 4 - Options Settings 4-20 4. Click OK . The new settings are ap plied to the cu stomized langua ge format as shown in the E-mail F ormat dialog box. If customization was sel ected for a languag e, the appropriat e indicati on appear s in th e E- mail format column. — Repeat steps 2 to 5 to customize additional languages. — T o cancel cu[...]

4-21 Configurin g the Se nder ’ s & Meeting Organizer ’ s Default E-mail Addresses Y ou can set the W ebCommander to use a fixed e -mail address that is automatical ly added in t he Fr om field when sending a conference invit ation. When th is o ptions is e n abled, the fix ed Ema il a ddresses ad d ed to the From field cannot b e replaced.[...]

Chapter 4 - Options Settings 4-22 4. Click OK . When the conference invitation is sent , the emai l address defined in t he Fixed Email Addr ess field app ears in the Fr o m field and cann ot be altered. Add the meeting org anizer’ s e-mail address to the e-mail r ecipient list: 1. From the W eb Server Manager’ s Options menu select E -m ail Fo[...]

4-23 Figure 4-2: Sampl e email wi th Fixe d Sender Em ail an d Meeting Organiz er email addresse s Fixed Email Address Meeting Organizer Email Address[...]

Chapter 4 - Options Settings 4-24 Application Erro r Inf ormation In the W ebCommander , the user is a ble to send Debugging i nfor mat i on t o h is next level of support. When an e xception o ccurs in t he MGC Manage r or W ebCommander , the operator /administr ator can send an email to support with information that will help ana lyze the sou rce[...]

4-25 2. Enab le the Automatic Em ail Crash Notifica tio n box. When enabl ed other opt ions are displayed. Edit t he email for mat using t he followi ng optio ns: If the Autom atic Emai l Crash Noti fication box is disa ble d, the sy ste m dis ab les the Applic ati on Error Wi ndo w di alog box and the report i s not ma iled. T able 4-1: Email form[...]

Chapter 4 - Options Settings 4-26 Administrator Email Notification Settings When an Reservatio n, On Going conference i n W ebCommander or new Meeting i n Pe rso nal Sc hedu ler is creat ed, a n op ti on al email can be sen t to t he system administrator . The system admi nistr ator h as the opti on to conf igure the W ebCommander and Persona l Sch[...]

4-27 2. Clic k the Se nd Email Noti ficati on box. 3. In th e Admi n Em ai l Add r ess bo x leave the default type your email address. 4. If you ha ve changed the email not ificati on format an d want to restor e defaul t sett ings, c lick Res t o r e De fault For m a t . The defaul t emai l address of the meeting organiz er appears . • In MGC Pe[...]

Chapter 4 - Options Settings 4-28 5. Change the email notifi cation for mat by usi ng the foll owing opt ions: T ext that app ears in the body area of the email, and lists con ference details T e xt that appears in the subject are a of the emai l Listing of param ete rs that c an be adde d to the Body text An ann otation sent fo r a recurre nt conf[...]

4-29 Body In the body bo x enter the text that you want to appea r in the body area o f the emai l. The email co nta ins Conf eren ce para meter s . The text i s compose d of two element s - free text and th e appropria te para meter , that is a va lue en tered autom atically by the M CU. Add Click this bu tton to a dd a sel ection f rom the C onfe[...]

Chapter 4 - Options Settings 4-30 Conf eren ce param ete rs (con’t) • IP dial in nu mber - A l isting of define d IP parti cip ants and the ir IP ad dresses. • Confer ence I D - The conf erence num eric ID used for routin g from the Entry Queue t o the conf erence . • Recurrent reser vations p attern - The fr equency patte rn of th e recur [...]

4-31 6. Clic k OK . Enabling the “ti me” fields in the W eb Ser ver Manager: 1. Clic k the Include time fields in E-m ail Format op tio n. This field e n ables the sel ected “tim e” E-ma il F ormat para meter s to appear i n the Per sonal S cheduler meeting i nvitati on (e- mail). 2. Clic k OK. Preview Display s the f ormat of the emai l ba[...]

Chapter 4 - Options Settings 4-32[...]

5-1 5 Administrator ’ s T asks This chapt er describes the tasks that can be performe d only by use rs with the administrat or ’ s permission ( configure the database ). Defini ng an MCU T o be able to run conference s, you must esta blish the conn ection between the MCU and the MGC W eb Server in the database. T o define a new MCU: 1. In the B[...]

Chapter 5 - Administrator ’ s T asks 5-2 2. Define the following parameters: T able 5-1: MC U Propert ies Opt ion Description Name T ype the name of the M CU. S pecif y a name that clearly identifie s the MCU. IP Address T ype the IP Ad dress of t he MCU. Login Enter th e logi n name th at will b e use d when connect ing to the MCU. Password Ente[...]

MGC Web Server M anager User ’ s Guide 5-3 3. The MCU lis tening po rt is set by default to 5001. Y ou can modify the defaul t setti ng by cli ck the Advanced butt on to sele ct a new port numb er . 4. In th e Por t Numb er list, select 120 5 (the IANA assigned port to MCUs) or select Auto Disc overy to activa te the auto port discovery mechanism[...]

Chapter 5 - Administrator ’ s T asks 5-4 5. Click OK to confir m and add the MCU to the MCUs list. Vi ewing the MCUs List • In the Br owser area, click the Serve r icon. The MC Us lis t is disp layed i n the Sta tu s area. The system displays in a table format the MCU Name, MCU S tatus (which is displayed onl y if th e Server is connecte d to t[...]

MGC Web Server M anager User ’ s Guide 5-5 Defini ng a New La bel Labels may be used to gr oup reser vation or pa rties templ ates. Label ing enables th e remote use r to filter confe re n ces or partici pant templa t es when accessing the dat abase to schedul e or monitor conferences. T o define a new Lab el: 1. In t he Br owser area, right-cli [...]

Chapter 5 - Administrator ’ s T asks 5-6 V iew i ng the La bels List • In the Br owser area, click the La bels ic on. The Label s list is dis pla yed in t he Sta t u s area. The system displays the Labe l Names in a ta bl e fo rma t. Sorting the Labels List Y ou can sort the labels alph abetically b y name in ascendin g or descending order by c[...]

MGC Web Server M anager User ’ s Guide 5-7 Defini ng Permis sion s Permissions define the access ri ghts to various funct ions of the MGC W ebCommander , MGC W eb Server Manager an d MGC Databa se Manager ( a module of the MGC Manager application). Y ou can define variou s permissi on types accor ding to your needs, crea ting a wid e range of use[...]

Chapter 5 - Administrator ’ s T asks 5-8 3. Define th e foll owing options: T able 5-2: Perm ission Pr opertie s - Settings 1 Paramete rs Opt ion Description Permissi on Na me Enter the name fo r this set of opti ons determ ining the acce ss rig hts to vario us functi ons. T his set wi ll be assi gned to us ers an d wi ll de termin e thei r acces[...]

MGC Web Server M anager User ’ s Guide 5-9 Parameters v iew From the dro p-down l ist, sel ect one of the following options: Partial – T he use r will be able to see on ly a l imited set of rese rvation p arameters. In such a case, th e remaining paramet ers are t aken from the reservation default se ttings . Full – Th e user will be able t o[...]

Chapter 5 - Administrator ’ s T asks 5-10 Enable Reservatio n Calenda r (Web Only ) Select thi s che ck box to enab le users to acces s the Calend ar and vie w the sc hedul ed confer ences/ Meeting R oom s in the Cale nda r . When clea red, the user will not be ab le to ac cess the Calend ar. V iew ALL Reservati ons in Cal endar – Se lect t his[...]

MGC Web Server M anager User ’ s Guide 5-11 4. C lick the Se ttings2 tab. This dial og box enables yo u to set the acc ess rights to th e W ebCommander ’ s Meeting Director module and to perfor m various tasks whil e monitori ng on goin g confer ences. In addit ion, general user behavior may be defin ed. 5. Define the following parameter s: T a[...]

Chapter 5 - Administrator ’ s T asks 5-12 Change confer ence end time Select thi s che ck box to let t he user ch ange t he confer ence dura tion (e xtend or te rminat e it) by modifyi ng the co nfer ence end tim e. Extend c onfere nce end time Select this check bo x to enab le the user to ac tivate the autom atic e xtensio n of a c onference fea[...]

MGC Web Server M anager User ’ s Guide 5-13 Chang e W eb/ Chairp erson Password Enables y ou to cha nge the pass word use d by t he partici pa nt to id entify hi msel f/herse lf as the conferenc e chai rperson. T he p asswo rd is als o used to ac cess the co nfer ence p roper ties and to moni tor the confere nce i n Web Comman der . Chang e Conf.[...]

Chapter 5 - Administrator ’ s T asks 5-14 Control Que stion er Session Selec t this che ck bo x to enab le the user to co ntrol the ques tioner ses sion from the Que stion and Answer queu es du ring On G oing con ferences . When che cked ena bles the followi ng ico ns & drop- down m enus : • Stop que sti on er s essi on • Next qu estioner[...]

MGC Web Server M anager User ’ s Guide 5-15 V ideo forc ing Select this ch eck box to allow the user to video force (select a speci fic p arti cip an t to appear in a give n video w indow) p artici pant s to vari ous vide o layout window s. T urn on /off AGC The Auto G ain Cont rol me chanism regulates nois e and audio volum e by ke eping the rec[...]

Chapter 5 - Administrator ’ s T asks 5-16 Print/Export ongoing parti ci pants Select this che ck box to enab le the ong oin g confer ence’ s pa rticip ants list be printed or exp orted to an .xl s (Excel) f ormatted fi le. Gene ra l Vi ew Mode Set the V i ew Mode to Ad min ist rat o r to a llow the user to ac cess C onferenc e Reserv ation T em[...]

MGC Web Server M anager User ’ s Guide 5-17 Limit Maximu m number of partic ipants The numbe r of p articip ant s a use r can a dd to a Vid eo or Audio Only c onferen ce in the WebC ommande r site can be limited . When this option is enabled, the user cannot s tart a c onference in whic h the nu mber of pa rtic ipa nt s exce ed s the li mit defin[...]

Chapter 5 - Administrator ’ s T asks 5-18 6. Choose OK to confirm and add the new P e rmission to the dat ab a se. Vi ewing the Permissi ons List 1. In the Br owser area, click the Permissions icon. The Permissions list is displa yed in the St atus a rea, in a table format. Allow Connection T ype Cha nges A user ma y st art a con ferenc e in the [...]

MGC Web Server M anager User ’ s Guide 5-19 The system shows, for ea ch Permission, the currently defined access rights t o three main modules. • Define /Initia te Con fer en ce – indicates whether t he user has access to the Meet ing Sc hedule r m o dule. Thi s option is not rele vant to the MGC Manager user s. • Moni tor ing C onf er ence[...]

Chapter 5 - Administrator ’ s T asks 5-20 View Pa rt icipants     S tart Imme diatel y     S tart At + Res. Recu rrence     S tart (by sa ved time)     S tart a Reque sted Meeti ng     Enable Reserv ation Calendar     V ie w ALL reserva tions in the Cale nda[...]

MGC Web Server M anager User ’ s Guide 5-21 Conf e rence loc k     Plac e con fere nce on hold     Desig nate ex clusive speake r     Mute “Me et Me” Parties     Cont rol t he vot ing sessi on     Change web/ch air person p assword     Change conf entr y[...]

Chapter 5 - Administrator ’ s T asks 5-22 Conne ct/Dis conne ct partic ipants     Mute p articipan ts     Add par t icipa nts from dat abase     Create New Particip ants     Modif y parti cipant Propertie s     Modif y parti cipant’s Vo l u m e     V ideo [...]

MGC Web Server M anager User ’ s Guide 5-23 Change Password     Modify C onfe ren ce Billing C ode     General – Always Prompt for conferen ce passwo rd     Gener al – Li mit maximu m numb er of part icipan ts     Dial out t o Invi te new p artic ipant s Dial-i n Dial-out direct  [...]

Chapter 5 - Administrator ’ s T asks 5-24 Defini ng a Ne w Us er The database incl udes the list of al l users that can access the database via the MGC W eb Server Manag er or the W ebCommand er . Depending o n the permission assi gned to the u ser , access to the Meeting Scheduler , Meeting Director an d Database c onfigurati on may be de nied a[...]

MGC Web Server M anager User ’ s Guide 5-25 2. Define the following parameter s: T able 5-4: U ser Proper ties Option Desc ripti on Name Enter the nam e of t he user . Password Enter the pa ssword to b e used by the us er when accessi ng the dat abase via t he MGC Web Se rver Manager , the We bComma nder and th e MGC Datab ase Man ager . The p as[...]

Chapter 5 - Administrator ’ s T asks 5-26 3. Click the C reation & Authentication butt on to di splay ad ditiona l parameters. 4. Define the following parameters: T able 5-5: C onference Creation and Aut henticati on Param eters Opt ion Description Conference Creation Billing C ode Enter th e bill ing code that wil l be added to the confer en[...]

MGC Web Server M anager User ’ s Guide 5-27 Entry Password Enter the c onferen ce entry p assword th e particip ants will have to ente r to connec t to th e conferen ce. Th is passwo rd is a ssigned to the con ferenc e schedu led or st arte d from the New Mee tin g w in dow or fr om the MGC Personal Sch edu ler (Ou t lo ok ’ s Add-on applicati [...]

Chapter 5 - Administrator ’ s T asks 5-28 Ad Ho c Con fer ences Numeric ID In Ad Hoc Conferenc ing, the Num eric ID is used for authentic ation purposes . When a parti cip ant connect s to an Ad Hoc-enabl ed Entry Qu eue , wh ic h is confi gured t o acces s the W ebCom mande r as the external dat abase applicat ion, th e Numeri c ID is used to v [...]

MGC Web Server M anager User ’ s Guide 5-29 5. Clic k OK . 6. T o designate MCUs for a user , in the Pr opert ies wind ow , select the Custom MCU check box, and t hen click the Select MCUs button . The MCUs Per User dialog box opens. The MC Us lis t shows all th e currently de fined MC Us th at were not assigned t o the user . The Selected MCUs l[...]

Chapter 5 - Administrator ’ s T asks 5-30 The order of the MCUs in the Selected MCUs list dete rmines the ord er in which the system will look for a free MCU to run a conference sche duled by this user . T o cancel t he assignment of MCUs to the user , in the Selected MCUs list, click the MCU name(s) and t hen click the Remove [<<] button. [...]

MGC Web Server M anager User ’ s Guide 5-31 Automatically Addin g Authenticated Windows Users to the Users List Users registered in the W indows domain may be automatical ly added to t he Users list, based on their W indows user Name an d Password and p arameters defined in the Part icipant Defaults. The users ar e added to the User s table i n t[...]

Chapter 5 - Administrator ’ s T asks 5-32 Manually Adding Windows Users to the Users List In the MGC Server Ma nager application , define the users t hat are authorize d to access the MGC W ebCommander W eb site based on the ir W indows login name and password. T o manually a dd Users when wo rking in W indows Authenticati on mode: 1. Expand the [...]

MGC Web Server M anager User ’ s Guide 5-33 6. It is recommended to e nter the user’ s E-mail address, if t he conference defaul t name format will be configured to in clude the E-mail address. 7. If the Ad Hoc Conferen cing is conf igured on the MC U and W ebCommander users may start on goi ng conferen ces using Ad Hoc conferencing , define th[...]

Chapter 5 - Administrator ’ s T asks 5-34 2. Right- click the ic on of the u ser whose access r ight to defi ne, and then click Assign gr oups to user . The <User Name> Gr oup Assignment dialog box open s, listing the Groups to which the user h as access rights. The list di splays the groups curr ently assigned to th e User with the access [...]

MGC Web Server M anager User ’ s Guide 5-35 Y ou may modify the user’ s access ri ghts to a speci fic group b y clicking the group and the n selectin g the appropr iate Re ad and Wr i t e p roperties. For more d etails, see the assignment of new group s, next. 3. T o assign additional groups to t he user , click the Ad d Assignme nt butt on. T [...]

Chapter 5 - Administrator ’ s T asks 5-36 — In the V iew MCU Confer ences , sel ect one of the following optio ns: — No – The user will n ot be able to vi ew the reservations, Meeting Rooms and On Goin g conferences assign ed to other users of t he same Group, even if the Vi e w A l l options a re enabled in the Permissions assigned to this[...]

MGC Web Server M anager User ’ s Guide 5-37 Conference access auth entication can b e part of the Ad Hoc co nferencing flow (conference in itiation authen tication), or in dependent of Ad Hoc conferencing. In this case each part icipant’ s connec tion to a con ference is validated by the exter nal data base appl ication (such as the W ebCommand[...]

Chapter 5 - Administrator ’ s T asks 5-38 On Going confer ence with t his numer ic ID, the part icipant is moved t o that conference and another authenticati on process may occur , dependi ng on the conferen ce IVR Service configurat ion. 4. If there is no On Go ing conference wi th that Numeric ID, the MCU sends the Numeric ID to the W ebCommand[...]

MGC Web Server M anager User ’ s Guide 5-39 8. If the new On Going conferenc e is assigned an IVR servic e with conferenc e entry pa ssword and chai rperson passwor d funct ionality b ut without E xternal dat abase authen ticati on and promp ts, the part icipant is requested to enter these passwords in order to connect to the con ference. The pas[...]

Chapter 5 - Administrator ’ s T asks 5-40 Conference Access Authentica tion Request using WebCommande r as the Ex ternal Dat abase Ap plication An addition al security measure of verifying the conference entry password can be added to the Ad Hoc c onference initiat ion. Which mean part icipants with valid passwords can co nnect to the conference.[...]

MGC Web Server M anager User ’ s Guide 5-41 the Part icipan t Proper ti es in the M GC Man ager ap pl icatio n or the W ebCommander W eb site. — If a user with this PI N co de i s f o und, but t he conf eren ce n umeric ID is not iden tical to the numeric ID de fined fo r the User , the participant ent ers the conference as an identified stand [...]

Chapter 5 - Administrator ’ s T asks 5-42 conference is creat ed via Ad Hoc-en abl ed E ntry Queue, the IVR Service must be assigned t o the Profile used for t he Ad Hoc Conferencing. • The W ebCommander Server Manager -Users table must in clude the Participant PIN Code for each user . The Partici pant Informatio n and VIP state may also be def[...]

MGC Web Server M anager User ’ s Guide 5-43 3. At this p o int, the part icipan t th at identifi ed himself /herself as th e conference chai rperson can enter: — His/her personal PIN Code, as d efined in the Users tabl e — The chairperson pa ssword as defined for t he conference. If Ad Hoc conferencing was used to initia te the conference, t [...]

Chapter 5 - Administrator ’ s T asks 5-44 Figure 5-3 : Ad Hoc Conferen cing wi th Confe rence Numeric ID and Ch airpers on Password A uthentication T o enable this workflow , the same componen ts as for the Ad Hoc Confer encing using W ebCommander Server as the Ext ernal Databa se Applica tion for Co n fer ence Init iation Au thentic a tion workf[...]

MGC Web Server M anager User ’ s Guide 5-45 Defi ni ng Gr ou p s The User T ables (Part icipants and Reserv ations T ables) are or ganized in Groups. The Groups increase the system securit y , as they limi t the access to conferences and part icipant data to aut h orized users only . The Groups are part of the admini strative tables. In the Group[...]

Chapter 5 - Administrator ’ s T asks 5-46 Users are assigned acc ess rights to specific Groups. The users can add or modify only P ar ticipan t template s and/ o r Conferen ce tem p lates tha t a re assigned to Groups to whic h they have a ccess rights. One user may b e assigned to many Groups and one Group may be assigned many users. New Confere[...]

MGC Web Server M anager User ’ s Guide 5-47 On first entry , only the Ro ot group is liste d when expandi ng the Gr oups tree. 4. Right- click th e Root icon t o which to add a subgrou p, and then c lick Add New Grou p to DB . The Gr oup Pr operties dialog box open s. 5. Enter t he group n ame and click OK . The new group is added t o the Gr oups[...]

Chapter 5 - Administrator ’ s T asks 5-48 Setting t he Access Right s to the Group T o set the access rights to a Group: 1. In the Br owser area, right-cli ck the ico n of the gr oup whose access r ight to define, a nd then click Set Users Rights . The Set Users Rights dialog box ope ns. This dialog box li sts all the currently defined users. It [...]

MGC Web Server M anager User ’ s Guide 5-49 2. T o set or modify t he access right s of a use r to th e group: — Click th e user name(s ) (mul ti se lectio n is availa ble usin g the standard W indows conventi ons) — Selec t the Reserv ation T emplates Read and Writ e check boxes to enable/disab le the user to view (r e ad) and/or add (write)[...]

Chapter 5 - Administrator ’ s T asks 5-50 Default Group Five Conference templates, repres ent ing each of the main types of conferences, are i ncluded in the dat abase that is shipped with t he W ebCommander . The parameters defi ned in each of these co nferences represent the most common ly used propert ies for the specific t ype of conference. [...]

MGC Web Server M anager User ’ s Guide 5-51 From the MGC W ebCommand er applicatio n, users wit h the appropr iate permissions may: • Add new conference templates to the Default Group • Modify the system Default con ference templates New Pri vate Group s The W eb Server Manager appl icatio n can be conf igured to automatica lly add a new grou[...]

Chapter 5 - Administrator ’ s T asks 5-52 The Config uratio n dialog b ox opens. 2. Select Create p rivate gr oups fo r automaticall y added user s check box and then click OK .[...]

MGC Web Server M anager User ’ s Guide 5-53 Once the new Private Group is created, i t can be displ ayed in the New Meetin g window , enabling the users to add new con tacts to thi s personal address book and i nvite contact s from the Private Group to the new meeti ng. Private Group s elected for creating and using a person al address book[...]

Chapter 5 - Administrator ’ s T asks 5-54 Defining Pers ona l Sch edul er T e mplates A user who has the MGC Personal Schedule r plug-i n installed on his/her PC can schedul e new conferences directl y from his/ her Micro soft Outl ook applicat ion. The paramete rs of th e possible t ypes of con ferences are defined in the MGC W eb Server Mana ge[...]

MGC Web Server M anager User ’ s Guide 5-55 Refreshing the Dat abase List Databases can be a dded to the databa se list used by t he MGC W eb Server Manager e xternally , v ia th e Contr ol Panel – Data Sour ce (ODBC) . In such a case, you need to refr esh the d at abase list t o g ain acc ess t o t ha t dat abase from the MGC W eb Server Manag[...]

Chapter 5 - Administrator ’ s T asks 5-56 Refres hing the Database Databases may b e accessed by se veral users concurrently from the MGC W eb Server Manager app lication a s well as from the MGC Datab ase Manager module of the MGC Man ager application. In such cases, the information that you see in t he MGC W eb Server Ma nager window may no t b[...]

A-1 A Appendix A: Using a W eb Port al to Link with the W ebCommander Three W ebCommander conferencing feat ures can be accessed from a W eb Portal via lin ks that are availab le in the W eb Portal: • Calendar - for conference reservations • On Goin g Conferenc e - for monit oring o ngoing conf erences • New Meeting - for starting on going co[...]

Appendi x A: Using a We b Por t al to Link w ith the W e bCommander A-2 In this config uration, the W eb Portal users are automatically regi stered with the W ebCommander applicatio n and if they hav e the appropriat e permission, they can ac cess any of these W ebCommander page s. The automatic l ogin for both W eb Port al and W ebCommander i s en[...]

A-3 Embedding the W ebCommander in the W eb Port al T o embed th e W ebCommander in the W eb Portal and a llow the use of the portal’ s login and a uthentication syst em for accessing the W ebCommander applicatio n, the fo llowing co nfigurat ions must be performed: • Optional. I n the W ebCommander W eb Server applicat ion, def ine the appropr[...]

Appendi x A: Using a We b Por t al to Link w ith the W e bCommander A-4 The name of the u ser is derived from the User Name, Surna me and UID. Figure A-2: User Prop erties (W eb Serve r Mana ger) Creating the Links from the W eb Port al to the WebCommander Up to three URL link s can be included in the Po rtal page as hyper -links: • Calendar/Rese[...]

A-5 • The string: default.asp?URL=Dir ectAccess.asp?T arget=ID&lang=ID , where T arget i ncludes t he co de of t he W ebCommander pa ge and Lang is the code for th e language i n which the page is display ed. T able 1: U RL V ariable Specifi cation Parameter Va r i a b l e T arget I D 0 - Calender 1 - Ongoin g Confe rences 2 - New Meeting Lan[...]

Appendi x A: Using a We b Por t al to Link w ith the W e bCommander A-6 The link is creat ed in the fol lowing format: http://Server / linkedwebcomma nder/defaul t.asp?URL= Direc tAccess.asp? T arget=targetID&lang= langID For example, the http l ink to the New Mee ting page in German would app ear as: http://17 2.22.172.1 62/linkedwebc ommander[...]

B-1 B Appendix B: Monitoring a Conference in the W ebCommander using a URL or Form In version 6.0, a sin gle confere nce can be moni tored f rom any browser based applicat ion by enterin g the URL t hat includes the user lo gin name an d password to the W ebCommander site. In t his mode, th e user name and password were not secured and appeared in [...]

Appendi x B: Monito r in g a Conferenc e in the W ebCommande r using a URL or For m B-2 When an incorrect con f erence password is sent, the user is prompted for the conference en try password prior to b eing granted access the conference. b. When the user ’ s permission " Always pr ompt for confer ence pass word " is not sel ected, the[...]

B-3 URL example: http:/ /Ser ver name or IP/confsit ev8_0/ Monito rCon f.asp? MCUIp =127.0 .0.1 &ConfN ame= Video- S witch& Conf Id=112 11 MCUIp The IP add ress of th e MCU. Optional va riabl es: LoginFrom Form (availab le in version 6.01 ) LoginF romFor m=1 mus t be entere d as p art of th e URL to indicat e that t he Form me thod i s used[...]

Appendi x B: Monito r in g a Conferenc e in the W ebCommande r using a URL or For m B-4 Form exampl e: <form m etho d="POS T" act ion="h ttp: //127.0 .0.1 / confsi tev8 _0/ Monito rCon f.as p?Lo ginFro mFor m=1& MCUIp =127 .0.0 .1& ConfNa me=V ideo -Swi tch&Co nfId =112 11"> <inpu t name ="name " t[...]