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Polycom SpectraLink I640 manual

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manuales de instrucciones parecidos

Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Polycom SpectraLink I640. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Polycom SpectraLink I640 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Polycom SpectraLink I640 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Polycom SpectraLink I640, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Polycom SpectraLink I640 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Polycom SpectraLink I640
- nombre de fabricante y año de fabricación del dispositivo Polycom SpectraLink I640
- condiciones de uso, configuración y mantenimiento del dispositivo Polycom SpectraLink I640
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Polycom SpectraLink I640 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Polycom SpectraLink I640 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Polycom en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Polycom SpectraLink I640, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Polycom SpectraLink I640, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Polycom SpectraLink I640. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    NetLink e340/h340/i640 Wireless Telephone NetLink T elephony Gatewa y and Sp ectr aLink Radio Protocol (SRP) Conf iguration and Adminis tr ation Part Number: 72-1065- 09 Issue J[...]

  • Página 2

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 2 Notice SpectraLink Corporation has prepared this document for use by SpectraL ink personnel and customers. The drawings and specifications co ntained he rein are [...]

  • Página 3

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 3 Note concerning the NetLink Wireless Telephones: This device complies with Part 15 of the FCC Rules. Operati on is subject to the following two conditions: (1) Th[...]

  • Página 4

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 4 Table of Contents 1. About This Document 5 1.1 SpectraLink Corporation Model Numbers 5 1.2 Related Documents 5 1.3 Customer Supp ort Hotline 5 1.4 Icons and Conve[...]

  • Página 5

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 5 1. About This Document This document explains how to configure and maintain the NetLink e340, h340 and i640 Wireless Telephones (handsets) when used with the NetL[...]

  • Página 6

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 6 2. NetLink Wireless T elephone Over view The NetLink e340, h340 and i640 Wireless Telephones are mobile handsets for workplace telephone systems. The hands et ope[...]

  • Página 7

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 7 The NetLink e340/h340/i640 Wireless Telephones support Wired Equivalent Privacy (WEP) as defined by the 802.11 specification. SpectraLink offers the product with [...]

  • Página 8

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 8 2.4 NetLink Wireless Telephone Specifications NetLink e340/h340 Wireless Telephone 1 NetLink i640 Wireless Telephone Radio frequency 2.4000 – 2.4835 GHz Transmi[...]

  • Página 9

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 9 2.5 Handset Display See the LinkPlus Interface Guide for your PBX for information about how the handset emulates the features of the PBX ut ilized at your site. T[...]

  • Página 10

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 10 handset will follow the protocol command provided by the PBX if the user selects PBX cadence described in section 3.2 User-defined Preferences . Audio features S[...]

  • Página 11

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 11 2.7 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the user to place an outgoing call. The extension numb[...]

  • Página 12

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 12 2.8 Handset Displays Status display Displays information from the PBX in two lines of text and displays available softkeys in the softkey display area. The PBX t[...]

  • Página 13

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 13 3. NetLink Wireless T elephone Configur ation Prior to configuring a NetLink e340, h340 , or i640 Wireless Telephone, it must be associated with one and only one[...]

  • Página 14

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 14 Entering and editing Admin menu options An asterisk (*) next to an option on the display indicates that the option is selected. Use the Up , Down , and Select si[...]

  • Página 15

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 15 Admin menu Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Phone Config License Option Set Current [List per downlo ad] Push-to-talk Enable Channels[...]

  • Página 16

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 16 Phone Config License Option License Option lets you select the VoI P pr otocol that your site is licensed to download and run. The SpectraLink Radio Protocol (SR[...]

  • Página 17

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 17 components on a different subnet. If c onfigured on the DHCP server, use option 3 for the Default Gateway and option 1 for the Subnet Mask. Contact your network [...]

  • Página 18

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 18  For WEP, WPA-PSK and WPA2 PSK set each of the following options to match exactly the settings in your APs.  Encryption codes display as they are entered. [...]

  • Página 19

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 19 WPA-PSK The security features of WPA (Wi-Fi Protected Access) using PSK (pre- shared key) are available and may be used if supported by the access points in the [...]

  • Página 20

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 20 Restore Defaults The Restore Defaults option will set all user and administrative parameters except License Option to their factory defaults. 3.2 User-defined Pr[...]

  • Página 21

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 21 Standby menu Standby menu item 2 nd Level 3 rd Level 4 th Level Lock Keys Language [List per download] Ring Options Telephone Ring Ring Cadence Off *PBX Continuo[...]

  • Página 22

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 22 Main Menu Scroll through the list of options by pressing the Up and Down side buttons. Select an option by pressing the Select side button. Lock Keys Language Ri[...]

  • Página 23

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 23 PBX : PBX determines ring cadence (e.g. the PBX may send rings that differentiate between internal and external calls.) Continuous : rings continually until answ[...]

  • Página 24

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 24 Display Contrast The display may need to be adjusted for different lighting situations. Contrast may be set by pressing the Up and Down side buttons until the de[...]

  • Página 25

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 25 Channel The user may enable any PTT channel that has been allowed in the Admin menu by entering the corresponding number from the keypad. If PTT has been enabled[...]

  • Página 26

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 26 4. License Management The NetLink Wireless Telephone system supports a number of different IP protocol integrations. All NetLink e340, h340, and i640 Wireless Te[...]

  • Página 27

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 27 4.2 Configuration Process 1. Download the latest NetLink Wireless Telephone software from http://www.spectralink.com/softwareUpdates , 2. Place the latest versio[...]

  • Página 28

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 28 5. T esting a Handset Verify proper registration and operation of each handset by performing the following tests on the handset in an active wireless area. 1. Po[...]

  • Página 29

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 29 6. Diagnostic T ools Run Site Survey , Diagnostic Mode and Syslog Mod e are three diagnostic tools provided to assist the WLAN administrato r in evaluating the f[...]

  • Página 30

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 30 beacon interval of 200ms. The third has a si gnal strength of –56dbm, is configured on channel 11 with a beacon interval of 100ms. a b 7 b c 8 - 2 8 0 2 1 0 0 [...]

  • Página 31

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 31 Solving coverage issues Coverage issues are best resolved by a dding and/or relocating access points. Overlap issues may be resolved by reassigning channels to t[...]

  • Página 32

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 32 Screen 2 • Jitter = average error or “wobble” in received packet timing, in microseconds • LastRate = Last successful transmit data rate • GatewyType =[...]

  • Página 33

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 33 Full – AP can not handle bandwidth requirements AthT – Authentication Timeout AscT – Association Timeout AthF – Authentication Failure AscF – Associati[...]

  • Página 34

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 34 6.3 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages and have them saved. The syslog server will be f[...]

  • Página 35

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 35 Successful Handoff New AP MAC New AP signal strength Old AP MAC Old AP signal strength Reason for handoff Other candidate APs: MAC Signal strength Reason not use[...]

  • Página 36

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 36 7. Cer tifying the Handse ts Prior to determining that an installation is complete, test the handsets following the sequence given in section 5 Testing a Handset[...]

  • Página 37

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 37 8. Sof tware Maintenance The NetLink e340, h340, and i640 Wirele ss Telephones use proprietary software programs written and maintained by Spectr aLink Corporati[...]

  • Página 38

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 38 9. T r oubleshooting NetLink e340, h340, and i640 Wireless Telephones can exhibit transmission problems in several ways. They can cease functioning properly, dis[...]

  • Página 39

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 39 or access point. See the appropriate LinkPlus Interface Guide or the Configuration Guide for the access point in use at the site. 9.3 Infrastructure Problems Cal[...]

  • Página 40

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 40 9.5 Handset Status Messages Handset status messages provide information about the NetLink e340, h340, and i640 Wireless Telephone’s communication with the acce[...]

  • Página 41

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 41 Message Description Action (battery icon), Battery Low, beep (audio) Low battery. In call: the batte ry icon displays and a so ft beep will be heard when the use[...]

  • Página 42

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 42 Message Description Action DHCP Error (1-5) DHCP Error 1 The handset cannot l ocate a DHCP server. It will try every 4 seconds until a server is located. DHCP Er[...]

  • Página 43

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 43 Message Description Action Files too big Handset software download files ar e incorrect or corrupted. Download new software fro m the SpectraLink site per sectio[...]

  • Página 44

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 44 Message Description Action No IP Address Invalid IP. Check the IP address of the handset and re- configure if requ ired. This indicates the han dset cannot find [...]

  • Página 45

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 45 Message Description Action System Busy yyy.yyy.yyy.yy y y…y = SVP Server/Telephony Gateway I P Address Gateway or SVP serve r has reached call capacity; displa[...]

  • Página 46

    SpectraLink Corporation Configuration and Adminis tration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 46 Index Access point Coverage, 31 Coverage test, 36 Audio problems, 39 Automatic Lear n, 17 Capacity, 38 Checking code, 37 Customer Support Hotline, 5 Dialtone, 39[...]