Promise Technology J310S manual

VT RAK J610 S , J310 S P RODUCT M ANUAL Ve r s i o n 1 . 1[...]

VTrak J610s, J310s Product Manual ii Copyright © 2007 Promise T echnolo gy , Inc. All Right s Res erved. Copyri ght by Prom ise T echnology , Inc. (Promi se T echnology ). No p art of this manual may be reproduc ed or t ransmitte d in an y form with out the express ed, written permiss ion of Prom ise T echnolog y . T rademark s Promise , and the P[...]

iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Th is Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Architectural Description . . . . [...]

VTrak J610s, J310s Product Manual iv Chapter 3: Management, cont. CLI Command Set, c ont. Viewing Link Stat us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 0 Clearing the Error Count . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Route Comma nd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Rou[...]

1 Chapter 1: Introductio n • About This Man ual (below) • Overvi ew (page 2) • Architec tural Desc ription (p age 4) • Features and Benefi ts (p age 5) • S pecifications (pa ge 6) Thank y ou for p urchasin g Promise T echnol ogy’ s VT rak J610s or J310s external disk ar ray s ubsy stem. About This Manu al This Prod uct Manu al des cribe[...]

VTrak J610s, J310s Product Manual 2 Overview The Promi se VT rak J610s and J310s are optimiz ed for or ganizati ons depl oying cost-ef fec tive sm all-to-med ium appl icati on cluste rs, disk -to-disk b ackup an d midrang e stora ge so lutions. Figure 1. VTr ak J610s front view Figure 2. VTrak J31 0s front v iew with b ezel remove d The dual 3Gb SA[...]

Chapter 1: Introduction 3 Figure 3. VT rak J610s rear view Figure 4. VT rak J310s rear view The two external SAS ports provide t he needed conne ctivity and bandwid th for larg e capac ity solu tion s re quiri ng m ultip le JB OD bo xes c asca ded toget her whi le still p rovidi ng dual s erver sup port and ho st port failover o r aggre gation. 115[...]

VTrak J610s, J310s Product Manual 4 Architectural Description The V Trak J610s pac ks up to 1 6 dr ives per sy stem , offe ring ind ust ry-l eadi ng cap acity in just 3U of s tan dard 19-in ch rack sp ace. The VT rak J 310s su pport s up to 12 dri ves per s ystem, i n just 2U o f st andard 19 -inch r ack sp ace. The J610s and J3 10s un it’s comp [...]

Chapter 1: Introduction 5 Features and Benefits Featur e Benefit 3U or 2U 19 -inch wide en closure Instal ls eas ily in a ny st andard rackmoun t. Supports Serial Att ached SCSI disk drives All ows you to use t he n ew dua l-po rt S AS disk drives . Supports Serial A T A disk driv es Allows you to use yo ur lega cy SA T A disk drives. Hot-swap feat[...]

VTrak J610s, J310s Product Manual 6 Specificati ons Drive Capa city: J610s, 1 6 drive s. J3 10s, 12 d rives. External I/O Ports: SAS host port and SAS expa nsion port. Supported Disk Inter faces: Serial Attache d SCSI (SAS) and Se rial A T A (SA T A), 3Gb/ s a nd 1 .5G b/s Supported Operatin g Systems : The lis t above refe rs to 32 -bit and 64-bit[...]

Chapter 1: Introduction 7 Dimensions (H x W x D): J610s, 13.1 x 44.7 x 56 .1 cm (5.2 x 17.6 x 22.1 i n) J310s, 8.8 x 44.7 x 56. 1 cm ( 3.5 x 1 7.6 x 22.1 in) Net W eight: J610s, 30.5 k g (67.2 l b) withou t drives , 38.5 kg (84.9 l b) with 16 drives , assum ing 0.5 kg (1 .1 lb) per d rive. J310s, 26.5 k g (58.4 l b) withou t drives , 32.5 kg (71.7 [...]

VTrak J610s, J310s Product Manual 8 IRAM S t atement MIC S t atement Advertencia: Este es un producto de clase A. En un ambiente doméstico, este producto puede causar int erferencia de las ondas de radio, en cuyo caso se podría requerir que el usuario tome las medida s adecuadas.[...]

9 Chapter 2: Inst allation • Unpa ckin g the V T rak ( bel ow) • Mountin g VT rak J610s in a Ra ck (pa ge 1 1) • Mountin g VT rak J310s in a Ra ck (pa ge 13) • Ins talli ng Di sk D riv es (pa ge 16) • Settin g Up Dat a Cabl e Conne ctions (p age 20) • Set ti ng Up Se ria l Cab le C onne cti ons ( page 27 ) • Conne cting the Power (pag[...]

VTrak J610s, J310s Product Manual 10 Figure 1. VTr ak J610s rear v iew Figure 2. VTr ak J310s rear v iew Some VT raks shi p with a sin gle I /O m odule a nd a blank unit ins tal led in the p lace of the second I/O modu le. Y ou can upgrade y our VT rak by inst alling a second I/O modul e. S ee page 5 3. Some VT raks ship wi th a si ngle pow er supp[...]

Chapter 2: Installation 11 Mounting VT rak J610s in a Rack The J61 0s su bsystem in sta lls to th e rack us ing the supplie d mou nting rail s. Y ou can als o use yo ur exi sting rail s. Figure 3. VTr ak J610s mounted in a rack with the supplied r ails T o instal l the J610 s sub system into a rac k with t he sup plied mo unting rails: 1. Check th [...]

VTrak J610s, J310s Product Manual 12 4. S quar e th e rail asse mblie s in t he ra ck. 5. Tight en th e adju stm ent screw s an d the a ttac hing screw s. 6. Place th e VT rak s ubsystem onto th e rails. 7. Secure th e VT rak s ubsyste m to t he rack th rough eac h handle, using the att aching screws from your rac k system. Figure 4. Rack moun t as[...]

Chapter 2: Installation 13 Mounting VT rak J310s in a Rack The J31 0s su bsystem in sta lls to th e rack us ing the supplie d mou nting rail s. Y ou can als o use yo ur exi sting rail s. Figure 5. VTr ak J310s mounted in a rack with the supplied r ails T o instal l the VT rak subsystem into a rack wi th the sup plied mo unting rails: 1. Check th e [...]

VTrak J610s, J310s Product Manual 14 The rail is de signed to slide freely ov er the pla te. 5. Attac h a fla nge to eac h end of th e rail , with the rai l on the o pposi te side of the flan ge from the two-hol e bracket. 6. Inst all the rail adju stment s crews (inc luded) thro ugh the flange in to the rail. There are four sc rews for ea ch flan [...]

Chapter 2: Installation 15 Figure 7. M ounting rail in stallatio n Insi de of post Rack fron t post Rail att ach ing screw (not inc luded) Rail adj ustment sc rew Mountin g Rail Rail at tachi ng screw (not in cluded) Inside of post Rack b ack Sliding pl ate[...]

VTrak J610s, J310s Product Manual 16 Installi ng Disk Drives Populate the VT rak with 3.5-inch SAS or SA T A disk drives. Inst all al l of the drive ca rriers into the VT rak enclos ure to ensu re prop er airflow , even if you d o not popu late all th e carri ers with di sk drive s. Figure 8. Driv e carrier mountin g holes 1. Remov e the front beze[...]

Chapter 2: Installation 17 If yo u inst alled an AAMUX, lay the SA T A disk drive in the ca rrier and sl ide it so the p ower and da ta con nectors i nsert in to the AAMUX. See Figure 10 . 5. Insert the screws through the holes in the driv e carrier an d into the b ottom o f the dis k drive. Se e Figure 8 . • Inst all on ly the screws su pplie d [...]

VTrak J610s, J310s Product Manual 18 Figure 10.Drive carr ier with SA T A disk dr ive and AA MUX Cautions • If you plan to op erate yo ur VT rak with fewe r than a full load of disk driv es, inst all al l of the drive c arriers into the enclos ure, to ensure pro per airflow fo r cooling . • A VT rak J61 0s or J3 10s carrie r is simil ar in app [...]

Chapter 2: Installation 19 Drive Numbering Each dis k drive in the J610s or J310s un it is iden tified by a num ber tha t corresp onds to t he Port number u sed for m anage ment. See “Link C ommand” on page 40 . Numbe rs are sta mped above each drive bay for easy ide ntificati on. Figure 1 1.VTr ak J610s d rive slot numbering Figure 12.VTrak J3[...]

VTrak J610s, J310s Product Manual 20 Setting Up Data Cable Connections VT raks provide Direct Att ached S torage (DAS) support to the Host PC . Figure 13. VTra k J610s ha s one or two I/O mo dules Figure 14.VTrak J310s ha s one or two I/O mod ules There ca n be on e or two Input Outp ut Modul es (I/O m odules) on the VT rak. • If yo ur VT rak h a[...]

Chapter 2: Installation 21 Figure 15.I/O modules ha ve a ci rcle-icon port and a diam ond-icon port Each I/O module has one c ircle-ic on port and one di amond-ic on port . In the C LI comm and s et, the cir cle-ic on port is call ed CN1 an d the d iamond-ic on port is cal led CN2. See “CLI Comm and Set” on pag e 35. Note SAS HBA cards ar e Use[...]

VTrak J610s, J310s Product Manual 22 Basic DA S Connection Figure 16. An ex ample of a basic DAS c onnection be tween one Ho st PC and one VTr ak J310s unit. The J610s is simil ar The arran gement ab ove is th e minimum DAS system with a single SAS HBA card in the Host PC. Con nect the SAS HBA c ard to eith er port of the I/O module on the VT rak. [...]

Chapter 2: Installation 23 Cascading DAS Connecti on If you h ave multipl e VT raks an d want to manage t hem from the same SAS HBA card in the Hos t PC, connec t the VT raks in a casca de. See Figure 17. T o setup a ca scading DAS conn ection: 1. Connect the SAS HBA card in the Host PC to eith er of the SAS po rts, ci rcle- or diam ond-icon) on th[...]

VTrak J610s, J310s Product Manual 24 Figure 17. T wo exa mples of casc aded DAS con nections between one Host PC and two VTrak J310s uni ts. The J 610s is si milar O I 115200 8 N 1 O I 115200 8 N 1 O I 115200 8 N 1 O I 115200 8 N 1 CN2 SAS HBA Card PC CN2 CN1 CN1 SFF-8088 ex ternal 4X to 4X SAS c able SFF-80 88 to SFF-8088 SAS cable Cascade Conf ig[...]

Chapter 2: Installation 25 Redundant DAS Con nection A fully r edunda nt arran gement req uires: • T wo VT rak J 610s or J 310s units with dua l I/O m odules • T wo Host PCs with a SAS HBA c ard in each PC Each HBA ca rd connec ts to a dif feren t I/O module in the first VT r ak, to prov ide a sep arate casc ade. S ee Figure 1 8. T o setup a re[...]

VTrak J610s, J310s Product Manual 26 Figure 18. An ex ample of a redundant DAS conn ection betw een two Hos t PCs and four cascade d VT rak J31 0s units. The J610s is similar O I O I 115200 8 N 1 115200 8 N 1 O I O I 115200 8 N 1 115200 8 N 1 O I O I 115200 8 N 1 115200 8 N 1 O I O I 115200 8 N 1 115200 8 N 1 PC SAS HBA Cards PC CN2 CN1 CN1 CN2 CN2[...]

Chapter 2: Installation 27 Set ting Up Ser ial C able Conn ecti ons Serial c ommunic ation ena bles t he Comman d Line Interface (CLI) on y our PC to monit or t o co ntro l the V Trak. The VTrak pack age i nclud es on e RJ 1 1- to-D B9 serial d ata c able fo r each I/O module. Figure 19. A se rial conne ctor is locate d on the I/O module . The J310[...]

VTrak J610s, J310s Product Manual 28 Connecting the Power Plug the power cords an d switch o n both power su pplies. W hen th e power i s switche d on, the L EDs on th e front of th e VT rak wi ll lig ht up. Figure 20.VTrak J310s front panel LED d isplay . The J610s i s simil ar When boo t-up is finishe d and t he VT rak is functioni ng nor mally: [...]

Chapter 2: Installation 29 Setting Up the CLI Connection The VT rak has a Co mmand L ine Interfa ce (CLI) t o manage all of its fu nction s, inclu din g cus tom izati on. Acces s the CLI v ia yo ur PC ’s term inal VT10 0 or A NSI emulati on program , such a s Microsof t Hyp erT erminal. With the VT rak run ning a nd the R J1 1-to-DB9 seri al dat [...]

VTrak J610s, J310s Product Manual 30[...]

31 Chapter 3: Manag ement • Front S tatus Indic ators (below) • Drive S tatus Indicato rs (pag e 24) • I/O Mod ule S tatus Indi cators (p age 25) • CLI Com mand Set (p age 26 ) Front Status Indicators Even thou gh the Com mand Line Interface (C LI) offe rs comp rehensiv e monitori ng of VT rak, the LED in dicators on the VT rak J6 10s or J3[...]

VTrak J610s, J310s Product Manual 32 Dri ve Status In dic at ors Aft er a few mom ent s the Pow er/Activi ty sh ould disp lay Gr een. If ther e is no d isk drive in the carri er , the Disk S tatus LED and th e Power/Ac tivity LED wi ll re main dark. Figure 2. VTr ak disk carrier LEDs The VT rak spins up the di sk drives s equentia lly in order to e[...]

Chapter 3: Management 33 I/O M odule Status I ndicat ors The VT rak J610s or J 310s I/O module has LE Ds that ind icate activity on each o f its SAS ports. Figure 3. The I/ O modules have two SAS ports The I /O modul e st atus LED shows red at st artup . Withi n 2 or 3 se conds , it turns green to indic ate that the I/O mod ule is rea dy . LEDs Sta[...]

VTrak J610s, J310s Product Manual 34 Figure 4. VT rak J610s power supply and fan LEDs The batte ry LED on the cool ing un it has no function on the VT rak J6 10s and J310s mo dels. Figure 5. VT rak J310s power supply and fan LEDs Under n ormal co nditions , the po wer supply and fa n LEDs sho uld di splay gre en. T o check a com ponent’ s install[...]

Chapter 3: Management 35 CLI Command Set The CL I uses th e follo wing se t of comm ands: cabl e – S pe cifies t he leng th of cab le for o ptimal s ignal qua lity . encl osu re – Dis plays f ull inform ation on t he VT rak enclosu re and a ll its compon ents, expan der addres ses, and SAS addresses . help – U se alone to se e the list of com[...]

VTrak J610s, J310s Product Manual 36 The sy stem retur ns: CN#1 Cable Length = 1 meter CN#2 Cable Length = 3 meter Note th e cable l ength ch ange fo r CN2. Enclosure C ommand The Encl osure command : • Displ ays info rmatio n about the J610 s or J310 s enc losure (be low) • Enabl es you to make enclos ure set tings (pag e 38) Information List [...]

Chapter 3: Management 37 The sy stem retur ns: ------------- ---------- ----------- ---------- ----------- ---------------- ----------- --- Time Since P ower Up: 1 day 9 hours 46 minutes 36 seconds Enclosure: S AS JBOD [2U-12Bay or 3U-16 Bay] I/O Module ID: 1 Max Num Of I/O Modules: 2 FwV ers ion: 1.07 .0000.00 I/O Module Role: Primary MaxNumOfHDS [...]

VTrak J610s, J310s Product Manual 38 Expa nder SA S Add ress: SAS Base Addr:50 00 15 5D 21 AB 02 00 SSP SAS Addr : 50 00 15 5D 21 AB 02 3E SMP SAS Addr: 50 00 15 5D 21 AB 02 3F Attach ed SAS A ddress: D01 SAS Addr: 50 00 15 E0 11 4E 5E B2 D02 SAS Addr: 50 00 15 E0 11 4E 80 C2 D03 SAS Addr: 50 00 15 E0 11 4C 22 0 2 D04 SAS Addr: 50 00 15 E0 11 4D E2[...]

Chapter 3: Management 39 • Automatic Sh ut down – Shuts do wn th e VTrak 30 se con ds aft er t he enclos ure or con troller reaches c ritical te mpera ture. • Minimum Fan Speed – S pecifies the minimu m fan s peed wh en the VT rak reaches enclos ure or c ontroller w arning te mpera ture. Making Settings T o set the enclo sure cr itical te m[...]

VTrak J610s, J310s Product Manual 40 T o access help with a spe cific function : cli>h elp c abl e cli>c able - hel p cli>c able - h Choos e any co mmand fro m the lis t unde r “CLI Comm and Set” o n pa ge 35. Link Command The Link comma nd dis plays i nformat ion ab out J610s and J 310s lin ks, i ncluding : •L i n k S t a t u s •L[...]

Chapter 3: Management 41 P22 CN2 SAS 3.0G OK En d --- - Rdy P23 CN2 SAS 3.0G OK En d --- - Rdy Port:Port Id T ype :SAS Rate:Rate 3G Init:Init Passed Dev:De vice T ype Link:L ink Conn ected PRdy:Phy Ready The f ollowing i tems a re repo rted in the tab le above: • Link n umber – T he links are PHYs, numb ered P0 throu gh P23 • Port number – [...]

VTrak J610s, J310s Product Manual 42 P20 ---------- ------- --- ---------- ---------- --------- - 0x8F P21 ---------- ------- --- ---------- ---------- --------- - 0x8F P22 ---------- ------- --- ---------- ---------- --------- - 0x8F P23 ---------- ------- --- ---------- ---------- --------- - 0x8F InDW :Inv alid Dword Coun t DsEr :Disparity Err C[...]

Chapter 3: Management 43 0238 500000E01212F582 CN2 0287 500000E0120B26B2 CN 2 0365 5000155FFFC0223E CN2 0462 500000E0114F18F2 CN2 0468 500000E01205B472 CN2 0542 500000E01122C5B2 CN 2 0624 500000E0114E4A32 CN2 0639 500000E0114D8E32 CN 2 0700 500000E0120B2A62 CN 2 0721 500000E0114DE7A2 CN 2 0751 500000E0114E5EA2 CN 2 0764 500000E0120B28F2 CN 2 0765 5[...]

VTrak J610s, J310s Product Manual 44 VPDR Command The vpd r comm and d isplays vit al produc t dat a on the major comp onent s of the VT rak. There a re six co mponent s th at report vital product i nforma tion. • 1 – Controlle r (I/O module ) • 2 – Power Suppl y 1 • 3 – Cooli ng Unit 1 • 4 – Power Suppl y 2 • 5 – Cooli ng Unit [...]

45 Chapter 4: Sup port • Frequ ently Asked Qu estio ns (below) • Cont acting T echnical Su pport (p age 46 ) • Limited W arranty (p age 49) • Returning produc t for rep air (pag e 50) Frequently Asked Questions What kind of disk d rives can I u se with VT rak? The J61 0s and J 310s support 3.5-inc h Serial Att ached SCSI (SAS) disk drives a[...]

VTrak J610s, J310s Product Manual 46 Contacting T echnical Support Promise T echnica l Support pr ovides se veral supp ort option s for Promise users to acces s informa tion and u pdates . We e ncourage you to use one o f our e lectronic servic es, which provide p roduct inform ation upda tes for the most ef ficient s ervice and sup port. If you de[...]

Chapter 4: Support 47 The Netherlands Germany It al y E-mail Support e-Support O n-Line Fax Support +31 (0) 40 2 56 9463 Attn : T echnical Su pport Phone Suppo rt +31 (0) 40 2 35 2600 If you wish to write us for su pport : Promise T echnolog y Europe B.V . Science Pa rk Eind hoven 554 2 5692 EL Son, The Neth erlands E-mail Support e-Support O n-Lin[...]

VTrak J610s, J310s Product Manual 48 T aiwan China E-mail Support e-Support O n-Line Fax Support +886 3 578 2390 At tn: T echnical Supp ort Phone Suppo rt +886 3 578 2395 (e xt. 881 1) If you wish to write us for su pport : Promise T echnolog y , Inc. 2F , No. 30, I ndustr y E. Rd. IX Science-b ased In dustrial Park Hsin-Chu 30075, T aiwan, (R .O.C[...]

Chapter 4: Support 49 Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the produc t to the original end user: a) t he pro duc t wil l con form to P romis e’s spe cif icat ion s; b) the pro duct will be free from defe cts in m aterial and workman ship under normal us[...]

VTrak J610s, J310s Product Manual 50 No oth er docume nt, st atemen t or repre senta tion may be relied on to v ary the terms o f this lim ited warrant y . Promise ’s s ole respo nsibility with re spect to a ny pro duct is t o do one o f the follow ing: a) repla ce the pro duct wi th a co nforming unit of the same or sup erior produ ct; b) r epai[...]

Chapter 4: Support 51 The techn ician wi ll assist you in determi ning whet her the prod uct requires repair . If the pro duct n eeds rep air , the T echnical Support Depa rtment w ill issu e an RMA (Return Merchand ise Au thorizatio n) num ber . Return ONL Y the specific product c overed by the wa rranty (d o not shi p cables , manual s, diske tte[...]

VTrak J610s, J310s Product Manual 52[...]

53 Appendix A: Secon d I/O Module The VT rak J610s and J31 0s unit s s hip with on e or tw o I/O modu les. If your VT rak came wi th only one I /O modul e, you can upgra de by insta lling a second I/O module . The follo wing in struct ions des cribe how to inst all a s econd I/O m odule . T o instal l a se cond I/O modul e into a VT rak J 610s or J[...]

VTrak J610s, J310s Product Manual 54[...]

55 Index Symbols ? comman d 44 A AAMUX ad apter 16, 18, 32 About This Manual 1 Attached SAS a ddress es 36 automa tic shutd own se tting 39 B blower statu s 36 C cable comma nd 35 RJ11-to-DB 9 9, 27, 29 SAS SFF- 8088 9, 22, 23, 25 CE statem ent 7 Certific ations 7 circle -icon po rt 21, 23, 25 CN1, CN2 21 Command ? 44 cable 35 CLI 35 enclosu re 36,[...]

VTrak J610s, J310s Product Manual 56 H HBA card 21, 22, 23, 25 Heartbeat LED 28, 31 help com mand 39 I I/O modul e 10, 27 add se cond module 53 default pr imary 20 dual 25 role 36, 45, 53 SAS ports 22, 23, 25 IRAM state ment 8 L LEDs cooling unit 34 disk dr ives 32 drive c arrie r 28 fan 34 front 31 front panel 28, 31 FRU 31 heartbea t 31 I/O modul[...]

Ind ex 57 serial comm unicatio n 27 setting automat ic shutd own 39 minimum fan sp eed 39 temperatu re 38 ther mal ma nag ement 38 SFF-808 8 cable 9, 22, 23, 25 Specifi catio ns 6 Status In dicato rs disk dr ives 32 front 31 I/O modul e 33 status, P HY 41 T Techni cal Supp ort 46 temperatu re sensor s 36 settings 38 thermal man agemen t setting 38 [...]

VTrak J610s, J310s Product Manual 58[...]