Promise Technology TX2200 manual

F AST T RAK TX2200, TX2300 U SER M ANUAL Ve r s i o n 3 . 2[...]

FastTrak TX2200 , TX2300 User Manual ii Copyright © 2007 Promise T echnolo gy , Inc. All Right s Res erved. Copy right by Pro mise T echnology , Inc. (Promi se T echnology ). No p art of this manual may be reproduc ed or t ransmitte d in an y form with out the express ed, written permiss ion of Prom ise T echnolog y . T rademark s Promise , and th[...]

iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Th is Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 FastTrak TX Serie s . . . . . . . [...]

FastTrak TX2200 , TX2300 User Manual iv Chapter 4: FastBuild ™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 FastTrak BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 View Drive[...]

Contents v Chapter 5: WebPAM, continued Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 Logical Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Create a Logi cal Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 JBOD . . . . . . . . . . . . .[...]

FastTrak TX2200 , TX2300 User Manual vi Chapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 9 Frequently A sked Questi ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Contact Techni cal Sup port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Limited W arranty . . . .[...]

1 Chapter 1: Introductio n • About This Man ual, belo w • Overvi ew (page 2) • FastT rak TX Series (p age 2) • Web P AM Sof tware (pag e 3) • Key Featu res an d Benefit s (p age 3) • S pecifications (pa ge 6) Thank y ou for p urchasin g Promise T echnol ogy’ s FastT rak TX2200 or T X2300 RAID Controlle r card. About This Manu al This [...]

FastTrak TX2200 , TX2300 User Manual 2 Overview The PC whi ch you are using either alre ady co ntains FastT rak TX2200 or T X2300 RAID Co ntroller c ard inst alle d by a thi rd-pa rty or you have ac quired a FastT rak TX220 0 or TX2300 reta il produc t for yo ur existing PC and p lan to instal l the card yoursel f. • For PC o wners wishi ng to in[...]

Chapter 1: Introduction 3 Web P AM S o f tw a r e The W eb-bas ed Promis e Array Ma nagem ent (We bP AM) RAID mana gement soft ware o ffers local ma nagem ent and m onitoring of Fas tT rak di sk arrays . Brows er- base d GU I prov ide s ema il no tifi cat ion of all majo r ev ents or alar ms, memory c ache man ageme nt, loggin g for Windo ws serv e[...]

FastTrak TX2200 , TX2300 User Manual 4 Support s m ultiple logi cal di sks TX2200 an d TX230 0 supp ort up to 2 logic al disks. Support s onl ine logi cal di sk exp ansio n Add disk drive s to the l ogica l disk wi thout af fecting dat a availab ility . Support s onl ine logi cal di sk migra tion Change RAID l evel witho ut af fecting dat a availa [...]

Chapter 1: Introduction 5 Comp atibili ty Feature s Benefit s Complie s with PCI v2 .3 Local Bus st anda rd Provides highest level of hardw are comp atibility . Complies with SA T A S pecification 1 .0a Provides full comp atib ility with first gene ration Serial A T A hard drives. Complie s with Serial A T A II: Extensions to Serial A T A 1.0a S pe[...]

FastTrak TX2200 , TX2300 User Manual 6 Specificati ons • Low-pro file printe d circui t board • PCI Slot 33 MHz or 66 MHz • Controlle r card dim ensions (HWD): 2.25 x 4.75 x 0.33 in ches (57 x 121 x 8 mm ) • Operati ng temperature s: 32 ° to 122 ° F (0 ° C to 50 ° C) • Operati ng humid ity: 5% to 95% no n-condens ing[...]

7 Chapter 2: Inst allation • Unpac k Y our FastT rak Card (below) • Ins tall t he Fa stTrak Car d (pag e 8) • Ins tall t he Di sk D riv es (page 9) • Create Y our Logical Drive (page 1 1) • Web P AM Inst alla tion (p age 14 ) This Chap ter is des igned to qui ckly get your Fast T rak TX Serie s RAID Con troller card up and runnin g. If yo[...]

FastTrak TX2200 , TX2300 User Manual 8 Install the FastT r ak Card The Fas tT rak TX22 00 or T X2300 Se rial A T A RAID card fit s in to any av ailable PCI slo t on your PC's mother board (bel ow): • 32-bit PC I slot (mus t be PCI 2 .2 or 2.3 compli ant) • The 32-bi t portion o f a 64-bit PCI or PCI- X slot 1. Remove th e cov er of your sy[...]

Chapter 2: Installation 9 3. Fa sten t he con troller card brac ket to the syste m’ s frame. 4. Attach your s ys tem cas e’s 2- o r 4-p in LE D cab le t o the L ED co nnec tor on th e Fast T rak ca rd (see Instal l the Di sk below ). Install the Disk Dri ves The Fas tT rak TX22 00 and TX2300 C ontroller c ards sup port on ly SA T A disk drives.[...]

FastTrak TX2200 , TX2300 User Manual 10 2. Attach one SA T A data cable to ea ch di sk dr iv e. The n at tach th e oth er en ds of the c ables to t he con nectors o n the F astT rak card (abov e). 3. Att ach th e Y -cable p ower splitt ers to you r SA T A disk driv es. If you a re usin g a Promis e Super Swap 1 100 or 4100 enc losure i n your PC: ?[...]

Chapter 2: Installation 11 Create Y our Logical Drive Y ou will n ow use the onboard FastBuild BIOS u tility to c reate a lo gical dri ve with the at tach ed dr ive s. For an ex plana tion of the logical drive concept s, see Chapter 6 1. Bo ot your system . If this i s the first time you have booted with the Fa stT ra k card and drives i nstal led,[...]

FastTrak TX2200 , TX2300 User Manual 12 4. Pre ss the a rrow key s to hi ghligh t an logi cal d rive num ber you want to define and pr ess Enter to selec t it. The De fine LD Menu f or the logi cal d rive nu mber you selec ted wil l next appear (b elow). 5. C hoose th e RAID Level yo u want. I n the Def ine LD M enu sec tion, p ress t he S pacebar [...]

Chapter 2: Installation 13 • Fas t In it e rases the Mast er Bo ot Re cord (MB R) of t he ph ysi cal d rives when this featur e is set t o ON. • S tripe Block Size . Press the S pacebar to tog gle th rough 32 KB, 64 KB, or 128 KB. 64 KB is the defaul t. Applies to RAID 0. 7. Pre ss the arr ow keys to move to Disk As signmen ts . Press the spac [...]

FastTrak TX2200 , TX2300 User Manual 14 WebP AM Installat ion Web P AM inst allation sof tware w ill inst all two maj or compon ent s: • Utility Se rver – W ebP AM RAID monito ring and Ne tworking so ftware • Java Run time Environme nt (if not p reviou sly inst alled ) Utility Se rver The Uti lity Serve r inst alls on the PC wi th the Fas tT [...]

Chapter 2: Installation 15 Java Runtime Environm ent If you a re plan ning to us e othe r applica tions that rely on J RE or JDK, a lways inst all them first befor e you ins tal l Web P AM. W ebP AM will use the ex isting J RE rath er th an in stal ling a sec ond one . Web P AM wil l inst all JRE 1.4 on your sys tem unle ss you a lready have JR E o[...]

FastTrak TX2200 , TX2300 User Manual 16 4. W hen the Run or Di splay ? dialog box ap pears, cl ick Ru n in T erminal . Aft er several m oment s, the T erminal window c loses an d the firs t W ebP AM PRO inst allation dia log box a ppears. WebP A M Inst allation for Window s and Linux, continued The f irst W ebP AM insta llation di alog b ox appea r[...]

Chapter 2: Installation 17 6. W hen th e Licens e Agreeme nt app ears ( above), click the “I ac cept the terms of th e lic ense agre emen t” optio n. Then cl ick t he Next button. 7. W hen the Choose Insta ll Fold er scr een appea rs (abo ve), ma ke your select ion of a folder for the W ebP AM applic ation s you are insta lling. The default fol[...]

FastTrak TX2200 , TX2300 User Manual 18 If yo u change your min d and wa nt the d efault location , click on the Ba ck button, t hen the Next button . Click the Next button whe n you are finish ed. 8. W hen the SSL Security Options screen appears (a bove), yo u can che ck External Sec urity . An explanat ion follows. External SSL Se curity – Appl[...]

Chapter 2: Installation 19 9. W hen the Select Opti ons scree n appears (above), y ou have the opt ion of choosi ng Loc al Moni toring Onl y . • If yo u check this opti on, you c an onl y log int o W ebP AM from the Ho st PC. Y ou cannot log in to Web P AM over a network. • If you do no t check this op tion, you can log int o W ebP AM from the [...]

FastTrak TX2200 , TX2300 User Manual 20 10. When the Read y to Inst all screen appe ars (abov e), click the Inst all button. 1 1 . When the Ins tall C omplet e screen appears (a bove), the inst alla tion proce ss is fini shed. Click th e Finish button to go to the Promise Regist ration webs ite.[...]

Chapter 2: Installation 21 This com pletes the WebP AM inst allatio n. Go to“Chapt er 5: W ebP AM” on page 43 for inform ation abo ut usi ng We bP AM. Import ant Registra tion of yo ur Fast T rak an d W ebP AM provides usefu l informatio n that helps Promise T echnolo gies t o offer better product s and su pport. Pl ease t ake a few minute s to[...]

FastTrak TX2200 , TX2300 User Manual 22[...]

23 Chapter 3: Inst all Drivers • Make a Driver In st allation Diskett e, p age 24 • Windows Serv er 2003 • New , page 25 • Existin g, p age 26 • Confirm, p a ge 26 •W i n d o w s X P • New , page 27 • Existin g, p age 28 • Confirm, p a ge 28 • Wind ows 2000 • New , page 29 • Existin g, p age 30 • Confirm, p a ge 30 Follow [...]

FastTrak TX2200 , TX2300 User Manual 24 Make an Installation Floppy Diskette This p roc edu re re qui res one wri te- en abled blan k 3. 5-in ch di sket te . 1. Pl ace your blank dis kette in the ap propriate d rive. 2. In sert the Pro mise C D into your CD-ROM dri ve. The dis play s creen sh ould o pen au tomatica lly . If the display screen d oes[...]

Chapter 3: Install Drivers 25 Windows Server 2003 New Inst allation The foll owing d etai ls the in st allation o f the Fast T rak TX Series RA ID Contro ller drivers while i nstal ling Wi ndows Server 2003 . 1. S tart th e ins talla tion : • Floppy Ins tal l: Boot the computer with the Win dows Server 200 3 inst allati on diskette s. • CD-ROM [...]

FastTrak TX2200 , TX2300 User Manual 26 Existi ng Inst allation Aft er inst alling th e Fast T rak TX Se ries RAID Co ntrolle r card and rebooti ng your system, W indows Server 2003 setup wil l show a “Found New Hardware ” dialog box . Und er Win dows 2003 , “R AID Cont rolle r” w ill be di splay ed. 1. In sert th e FastT rak driver dis ket[...]

Chapter 3: Install Drivers 27 Windows XP New Inst allation The foll owing d etai ls the in st allation o f the Fast T rak TX Series RA ID Contro ller drivers while i nst alling Wi ndows XP . 1. S tart th e ins talla tion : • Floppy Ins tall: Boot the com puter with the Win dows XP instal lation disk ette s. • CD-ROM Inst all: Boot f rom the CD-[...]

FastTrak TX2200 , TX2300 User Manual 28 Existi ng Inst allation Aft er inst alling th e Fast T rak TX Se ries RAID Co ntrolle r card and rebooti ng your system, W indows XP setup wil l show a “Fo und New H ardware” di alog box . 1. In sert th e FastT rak driver dis kette int o the A: drive. 2. C hoose In st all the s oftwa re autom aticall y a[...]

Chapter 3: Install Drivers 29 Windows 2000 New Inst allation The foll owing d etai ls the in st allation o f the Fast T rak TX Series RA ID Contro ller driv ers while i nst alling Wi ndows 2000. 1. S tart th e ins talla tion : • Floppy Ins tal l: Boot the computer w ith the Windows 2000 ins ta llation disk ette s. • CD-ROM Inst all: Boot f rom [...]

FastTrak TX2200 , TX2300 User Manual 30 Existi ng Inst allation Aft er inst alling th e Fast T rak TX Se ries RAID Co ntrolle r card and rebooti ng your system, W indows 2000 setu p will show a “ New Hard ware Foun d” dialog box. Under W indows 20 00, “PCI M ass S torage Cont roller” wi ll be dis played. 1. C hoose Ad d New H ardware Wiza r[...]

31 Chapter 4: FastBuild™ Utility FastT rak BIOS The Fas tT rak BIO S is a bui lt-in com ponent of the Fas tT rak TX Series RA ID Controlle r card. When the FastT rak BIOS loa ds during bootup, it displ ays perti nent inform ation about th e RAID logi cal driv es tha t it finds. At this point, yo u can pres s Ctrl-F to enter the FastBu ild Conf ig[...]

FastTrak TX2200 , TX2300 User Manual 32 Offline – The logic al drive is no lon ger ope rationa l and the FastBui ld utility cannot rebuild it. Y ou mu st identi fy and replace th e fail ed drive(s ). Then you can cre ate a n ew logi cal drive and copy your dat a to it from the last tape backup or othe r device . For RAID 1 , both d isk driv es in[...]

Chapter 4: FastBuild™ Utility 33 V iew Drive Assignments From the Main Menu s creen, pre ss 1 to s ee the Vi ew Drive Assign ments screen (below). This sc reen re ports p hysica l (disk) drive as signme nts and pr ovides t he foll owing info rm atio n: Channel: ID – Shows th e Fast T rak C ontroller c hannel ID (1 an d 2) to w hich a partic ula[...]

FastTrak TX2200 , TX2300 User Manual 34 Create a Logical Drive T o a create a R AID 1 l ogica l drive us ing th e Create and Duplicate op tion, s ee “Create a Logica l Drive: Creat e and Du plicate O ption” on pa ge 36. T o create all other logi cal dri ves: 1. Fr om the M ain Menu scree n, press 2 t o disp lay the D efine LD Menu (bel ow). 2. [...]

Chapter 4: FastBuild™ Utility 35 See “Introd uction to RAID” on page 91 for more inform ation. 4. Pre ss the arr ow keys to move to the next opti on. Optio n choice s dep end on the RAID Level you sele cted. • Fas t In it e rases the Mast er Bo ot Re cord (MB R) of t he di sk dr ives whe n this fea ture is s et to ON. • S tripe Block Size[...]

FastTrak TX2200 , TX2300 User Manual 36 When the logic al drive is cr eated, the Define LD Men u disp lays w ith the n ew logica l drive . Create a Logical Drive : Cr eate and Dup licate Option The Cre ate and D uplicate option i s for RAID 1 logic al drive where yo u want to copy th e content of one of the disk drives to ma ke a mirro r of the co [...]

Chapter 4: FastBuild™ Utility 37 The De fine LD Menu f or the logi cal d rive nu mber you selec ted wil l next appear (b elow). 3. In the Define LD Menu s ection, un der RAID Mode , press the S pacebar to toggle t o RAID 1. 4. Pre ss the arr ow keys to move to the Fas t Init o ption, the n press th e S pacebar to to ggle t o OFF . 5. Pre ss the a[...]

FastTrak TX2200 , TX2300 User Manual 38 The Sou rce Dis k Se lecti on sc reen disp lays: 8. In the Sou rce Dis k Selecti on sc reen, pres s the a rrow keys t o highlig ht the source dis k and press Enter . The f ollowin g messa ge displ ays:. 9. Pre ss Y to cr eate a R AID 1 l ogical d rive c reation using th e Create a nd Dupl icat e op tion . The[...]

Chapter 4: FastBuild™ Utility 39 When the logic al drive is cr eated, the Define LD Men u disp lays w ith the n ew logica l drive . Delete Logical Dri ve T o del ete a logi cal d riv e: 1. Fr om the M ain Menu scree n, press 3 t o disp lay the D elete LD Menu (bel ow). Cau tio n Deletion of a n exist ing l ogical d rive will re sult i n the lo ss[...]

FastTrak TX2200 , TX2300 User Manual 40 2. H ighligh t the lo gical dri ve yo u wish to delete and pre ss the Del key o r Alt-D . The De lete LD Menu f or the sel ected log ical d rive appe ars (be low). 3. Pre ss Ctrl- Y to confirm and com plete log ical driv e del etion. The scr een returns to the Delete LD Menu. Pres s Esc to return to the Main [...]

Chapter 4: FastBuild™ Utility 41 Controller C onfiguration From the Main Menu s creen, pre ss 4 to d ispla y the Co ntroller C onfigurat ion Option s screen (below). The info rmatio n in th e System Resources secti on might be hel pful fo r trou ble shoo ti ng pur pos es: • The syst em IR Q used by t he Fa stTrak car d • A T A IO Address • [...]

FastTrak TX2200 , TX2300 User Manual 42 Logical Drive Problems While d isk d rives are highly relia ble, on oc casi on a disk drive can fail . Fault - toler ant (RAID 1) logical d rives go Critical when a di sk drive fails. Non -fault- toler ant logic al drives (RAID 0) and JBOD go Off line when a dis k dr ive f ails. When yo u boot your sys tem, t[...]

43 Chapter 5: WebP AM Web P AM is a RAID ma nagemen t softw are appl ication. I f you h ave not i nstal led Web P AM on yo ur PC, se e “W ebP AM Inst alla tion” on p age 14. Log-in to WebP AM Doubl e-click on the WebP AM icon on your des ktop (r ight). Or , 1. L aunch your B rowse r . 2. In the Browser address fi eld, type in the IP a ddress of[...]

FastTrak TX2200 , TX2300 User Manual 44 Note th at the IP ad dress shown a bove app lies t o a log-in at the Host PC . When yo u log i n over a n etwork, you will e nter the Hos t PC’s a ctual IP address . When the openi ng screen appea rs (above ): 1. T y pe admin in the Login ID field. 2. T y pe admin in the Password field. 3. Clic k the Sign i[...]

Chapter 5: WebPAM 45 Log-out of We bP AM There are two wa ys to log out of W ebP AM PRO: • Close your brow ser windo w •C l i c k Logout on t he W ebP AM banner (belo w) Aft er logging out, you must enter y our user na me an d p assword to log in again. Clicking Logout brings you bac k to the Lo gin Sc reen. User Management Add a User 1. In T r[...]

FastTrak TX2200 , TX2300 User Manual 46 This w ill be th e User’s login name. 4. T ype the user’s di splay n ame in to the Di splay N ame fie ld. This co uld be the Us er ’s ac tual na me. 5. T ype a password i nto the Pas sword field . Use u p to 8 lette rs and numbers but no space s or o ther ch aracters. 6. T ype the same p assword into th[...]

Chapter 5: WebPAM 47 The ima ge abo ve was sh ortened to fit i nto the av ailable sp ace. 4. C heck th e boxes of the n otificati on eve nts th at you w ant to hav e reported to you via emai l and popup me ssages. T o sel ect e ven ts by t heir seve rity , che ck on e of t he f our S ele ct Ev ents b oxe s at the to p of the window . See the tab le[...]

FastTrak TX2200 , TX2300 User Manual 48 Event No tificatio n Severit y Levels Information E vent s Disk Plugged In Disk BSL Update Disk BSL Cleared Disk Error Fix ed Disk Patro l Progress Disk Media Pat rol S tarted Disk Media Pat rol C omple ted Disk Media Pat rol Paus ed Disk Medi a Patrol Resume d Disk Media Pat rol Abort ed Array Online Array C[...]

Chapter 5: WebPAM 49 Delete a User 1. In T ree View , click on the U ser Mana gement icon. 2. Cl ick on th e Delete t ab. 3. C heck th e box to the lef t of t he use r you wa nt to d elete. 4. Clic k the Delete button. 5. In the Confirm ation box, click the OK button. Change a User’ s Password In W ebP AM, each us er can ch ange h is/her ow n pas[...]

FastTrak TX2200 , TX2300 User Manual 50 4. T ype a new p asswo rd in the N ew Pass word field. 5. Rety pe t he new passwo rd i n the R ety pe Pa sswo rd f ield. 6. Clic k the Submit button. Change a User’ s Email Address In W ebP AM, each us er can ch ange h is/her ow n email address o r the Adminis trator c an do it. T o cha nge a us er ’s ema[...]

Chapter 5: WebPAM 51 3. T ype a new ema il addres s in the Em ail fiel d. 4. Clic k the Submit button. Change a User’ s Acces s Right s In W ebP AM, the Adminis trator can c hange a u ser’s access right s. T o change a user’s acc ess right s: 1. L og in as t he Adm inistrator . 2. C lick o n the User ID link fo r the user whose a ccess r ight[...]

FastTrak TX2200 , TX2300 User Manual 52 4. U nder Ho st User Right s, chec k the b oxes to select ri ghts fo r this user . 5. U ncheck the bo xes of ri ght s to be deleted. 6. Clic k the Submit button. Right Meaning Creation Permissio n to c reate a log ical drive and a sp are dr ive Deletion Permissio n to de lete a log ical drive and a spa re dri[...]

Chapter 5: WebPAM 53 Host Management This fun ction pro vides in formation only . There are no user setti ngs. T o access Host M anageme nt: 1. U nder Admini strativ e T ools in T ree V iew , click on the Host Mana gemen t icon . 2. U nder Ho st List, c lick on the link to the hos t you w ant to see . The Ho st IP addres s is al ways 12 7.0.0.1 . I[...]

FastTrak TX2200 , TX2300 User Manual 54 Utility Co nfigu ration Use this function to make email se ttings for We bP AM and also to s et the refresh i nterval fo r the Event Frame. 1. U nder Admini strative T ools in T ree V iew , click on the Utility Configurati on icon. 2. En ter the S ender’s addres s in the Emai l Sende r field. Be sure th e s[...]

Chapter 5: WebPAM 55 FastT rak The Fas tT rak–In formation tab display s a photog raph of the FastT rak TX Series RAID Co ntroller c ard inst alle d in your s ystem. Web P AM will d ispla y the Fas tT rak co ntrolle r inst alled in your system. T o display t his scre en in Man ageme nt V iew , click on t he Fas tT rak icon i n Tr e e V i e w. If [...]

FastTrak TX2200 , TX2300 User Manual 56 Controller • Controlle r Inform ation (belo w) • Con tro ller Set tin gs ( page 5 7) • Control ler Schedu le (page 5 8) • Control ler Lock (p age 5 9) The term Controll er refers to the devic e that co ntrols your RAID. T o access the controll er , click o n the Co ntrolle r icon i n T re e V iew . Co[...]

Chapter 5: WebPAM 57 Controller Settings Click o n the Settin gs t ab to acc ess co ntroller se ttings . • Rates – Allocates system res ources betwe en the back ground proc ess (such as Re build, Me dia Pat rol, Exp ansio n/Mig ration, Ini tializ ation and Synchron ization) and the da ta re ad/write activity . A High sett ing as sig ns mo st of[...]

FastTrak TX2200 , TX2300 User Manual 58 Choos e an inte rval from the d ropdown menu. The range is 0 to 120 s econds . A setting of 0 s econds d isables the po lling fun ction. Controller Schedule Click on the Sc hedul e tab to acce ss sche duled bac kground proces ses ( such as Rebui ld, Media Patrol, Exp ansion/M igratio n, Initial izati on and S[...]

Chapter 5: WebPAM 59 1. G o to it s func tion t ab und er the Ph ysical Drive icon o r Logical Drive icon . 2. U nder Sche dule, cli ck the Dis able optio n. Controller Lock The Loc k t ab di splays lock st atus and ena bles yo u to l ock o r unlo ck a su bsyst em controll er . The lo cking m echanism iso lates the control ler dur ing main tenanc e[...]

FastTrak TX2200 , TX2300 User Manual 60 Physical Dri ves Physi cal Dr ive V iew T o access Phys ical D rive V iew , clic k on the Ph ysic al Drive Vi ew icon in T ree V iew . From this w indow , you c an click on the li nks t o access informat ion an d functio ns of i ndividua l phy sical drive s and use the S plit and Merge f eature. Media Patrol [...]

Chapter 5: WebPAM 61 Patrol enc ounte rs a susp ect sec tor , it will atte mpt to regener ate the dat a and write to the sus pect sec tor . If the write o peratio n is succe ssful, Medi a Patrol continu es checki ng other secto rs. If the write operation fails, Media Patrol report s the error to you r PC's sy stem log and to the physic al driv[...]

FastTrak TX2200 , TX2300 User Manual 62 Physi cal Drive Informa tion T o access info rmation ab out a p hysica l drive: 1. C lick o n the Ph ysical Dri ve V iew icon in T ree View . 2. Clic k on t he Phy sica l D rive icon . The info rmatio n ta b displa ys the following inform ation: • Drive Mode l – The physica l (disk) d rive m anufactur er?[...]

Chapter 5: WebPAM 63 • Ultra DMA Mode – The U DMA mode in wh ich th is ph ysic al dr ive curr entl y operates . • S.M.A.R.T . St atus – SMAR T , an acronym f or Self-Moni toring Anal ysis an d Reporti ng T echnology , is a featu re of th e phys ical dri ve’s softw are. When this fea ture is s upporte d, the driv e will p ass S MART inform[...]

FastTrak TX2200 , TX2300 User Manual 64 Unlik e Synchro nization and Red undanc y Chec k, Me dia Patr ol is co ncerne d with the con dition of t he med ia its elf, not th e dat a record ed on the m edia. If M edia Patrol enc ounte rs a susp ect sec tor , it will atte mpt to regener ate the dat a and write to the sus pect sec tor . If the write o pe[...]

Chapter 5: WebPAM 65 5. Clic k on t he by Day , by Week or by Mon th optio n. From the dropdo wn menu s, se lect a st art ti me an d a day o f the W eek or Month, i f appl icable. S tart time is based on a 2 4-hour clo ck. 6. Clic k the Schedule button. T o cancel the s cheduled Media Pa trol ope ration: 1. C lick o n the Ph ysical Dri ve V iew ico[...]

FastTrak TX2200 , TX2300 User Manual 66 Backup your da ta, replace t he physi cal drive , creat e a new logical d rive a nd copy y our dat a to it. See “Logi cal Dr ive Rebu ild” on pa ge 77 and “Logical Drive C ritica l / Of fline ” on page 84 . See the Su perSwap Us er Manual for more i nformation about repl acing a physica l drive . Loca[...]

Chapter 5: WebPAM 67 Logical Drives Logical Drive Vie w Logica l Drive V iew provides a list of al l logi cal drive s currentl y on the H ost PC. T o acces s Logica l Drive Vie w , click on the Logic al Driv e Vi ew icon i n T re e V iew . From this scre en, you c an clic k on th e links to acces s informa tion a nd functio ns of indiv idual logica[...]

FastTrak TX2200 , TX2300 User Manual 68 3. Se lect the o ption b utton bes ide the RAID l evel you want for your logi cal drive . We bP AM displays the RAID levels you can use with the av ailable physica l (dis k) driv es. Y ou can a lso s elect JB OD on this sc reen. See “Cho osing a RAID Le vel” on p age 94 for informa tion about the advant a[...]

Chapter 5: WebPAM 69 6. If you want to create a logical drive w ith unus ed cap acity , enter th e assig ned (used) cap aci ty in the Logical Dr ive Size field. T o use the ma ximu m cap acity , check th e Use Max imum Cap acity box. 7. C lick o n the ph ysical drives to select t hem. A vailable drives h ave a bla ck frame . Selected drives ha ve a[...]

FastTrak TX2200 , TX2300 User Manual 70 1 1. For RAID 0 lo gical dri ves, selec t a S tripe Block Siz e of 32 KB, 6 4 KB, or 128 KB. 64 KB is the d efault. See “S tripe Block Si ze” on p age 96 for more inform ation. 12. Selec t an Initi aliza tion poli cy from th e dropd own me nu. • Fast Initia lization – Erase s the Master Boot R ecord ([...]

Chapter 5: WebPAM 71 Click on the Lo gical D rive Icon to s ee all of the inf ormation a bout y our new logica l dr ive. Before yo u can use your new logi cal driv e, you must p artiti on and format the logica l drive using y our PC’ s opera ting s ystem. See “Ap pendix A: Partition and Format” o n p age 1 13 for more inform ation. JBOD In We[...]

FastTrak TX2200 , TX2300 User Manual 72 If yo u attac h a ph ysical drive t hat was initializ ed usin g Windo ws dis k manage ment, t hat drive will be automatic ally recogniz ed as a J BOD by the FastT rak contro ller and W eb P AM. Delete a Logic al Drive T o del ete a logi cal d riv e: 1. C lick o n the Lo gical D rive V iew icon. 2. Se lect the[...]

Chapter 5: WebPAM 73 From this screen , you c an clic k on the l inks to a ccess the Settings , Drive Mappin g, Migrati on, Rebu ild, Sy nchroniz ation, Ini tializ ation and Activ ation featur es. The fe atures tha t apply to this l ogical d rive h ave blue tabs. Features that do n ot app ly have g rayed tabs. Logical Drive Settings Logica l Drive [...]

FastTrak TX2200 , TX2300 User Manual 74 Logical Drive Migration a nd Exp ansion The Logic al Drive –Migratio n tab enable s you to migr ate or exp and a lo gical driv e. Migrati on is the proces s of cha nging the RAID le vel of an exist ing lo gical dri ve. Expans ion i s th e proc ess o f ad ding mo re phys ical driv es to a log ical d riv e wh[...]

Chapter 5: WebPAM 75 4. Cl ick on th e free phy sical dri ve to selec t it. A vailable drives h ave a bla ck frame . Selected drives ha ve a re d frame. 5. Clic k the Sta r t N o w button. Y ou can mon itor Migra tion o r Exp ansion p rogress on the Lo gical Dr ive Mig ration ta b. Click t he res pective b uttons to pau se and re sume the Migrat io[...]

FastTrak TX2200 , TX2300 User Manual 76 4. Cl ick on th e free phy sical dri ve to selec t it. A vailable drives h ave a bla ck frame . Selected drives ha ve a re d frame. 5. Clic k on t he Enable option. 6. Fr om the dropdo wn menu s, selec t a st art ti me. S tart time is based on a 2 4-hour clo ck. 7. C lick i n S tart At field to displ ay a pop[...]

Chapter 5: WebPAM 77 Logical Drive Rebuild Rebui ld refers to the pro cess of rep airing a logical drive by reconstru ction the dat a on one of it s phys ical drives.Th is feat ure only R AID 1 l ogica l drives. Y ou can set up a Reb uild t o: • Begin immediatel y (on deman d) • Schedul e a Rebu ild for a time when th ere is les s deman d on th[...]

FastTrak TX2200 , TX2300 User Manual 78 Click the resp ective bu ttons to p ause and resume th e Rebui ld. Click t he Abo rt button to sto p the Reb uild. Af ter a n abort, c lick the Rest art but ton to st art the Rebuild from the b eginni ng (zero p ercent) . Scheduled T o schedule a Rebuild: 1. C lick o n the Lo gical D rive V iew icon in T ree [...]

Chapter 5: WebPAM 79 3. C lick o n the Reb uild t ab in Manage ment View . 4. Clic k on t he Disable optio n. Automatic Rebuild Automati c rebu ilding of a logi cal drive is poss ible u nder the fo llowin g conditi ons: • The logi cal d rive i s a RAID 1. See “Cre ate a Logi cal Driv e” on p age 67 . • Y ou have replaced the failed phys ica[...]

FastTrak TX2200 , TX2300 User Manual 80 3. In th e Poli cy dr opd own m enu, s ele ct Fi x if you wa nt S ync hron izat ion or Redun dancy C heck if you do not want to correc t incons istenc ies. 4. Clic k on t he Enable option. 5. Clic k on t he by Day , by Week or by Mon th optio n. 6. Fr om the dropdo wn menus, selec t a st art time and a day of[...]

Chapter 5: WebPAM 81 Logical Drive Sy nchronization/Redundancy Check Synchro nization refers to an autom ated p rocess o f checki ng and correctin g dat a and p arity . Unlike a R ebuild, Sy nchroniz ation is a mainte nance ope ration. Y ou can als o synch ronize al l logi cal d rives at t he same time, see pa ge 79. Redun dancy C heck is an autom [...]

FastTrak TX2200 , TX2300 User Manual 82 Y ou can mon itor Migra tion p rogress on the Logic al Driv e Migrati on t ab. Clic k the respect ive but tons to pa use, resum e or abort the Syn chroni zation or R edundanc y Check. Scheduled T o schedule a Sy nchroniz ation or Redun dancy Che ck: 1. C lick o n the Lo gical D rive V iew icon in T ree Vie w [...]

Chapter 5: WebPAM 83 3. C lick o n the Sync hronizati on t ab in Managem ent V iew . 4. Clic k on t he Disable optio n. Logical Drive Initialization When lo gical drive is first crea ted, yo u can select o ne of th ree choic es for init ializatio n: • Quick In itializa tion – Era ses the re serve and master b oot se ctors of the physic al drive[...]

FastTrak TX2200 , TX2300 User Manual 84 T o activate an o ffl ine RAID 1 log ical driv e: 1. C lick o n the Lo gical D rive V iew icon in T ree View . 2. C lick o n the Lo gical D rive icon of t he of flin e logica l drive . 3. C lick o n the Activ ation t ab in Manag ement V iew . 4. Clic k the Activation butto n. The logi cal d rive conv ert s to[...]

Chapter 5: WebPAM 85 When a Dis k Drive Fails The foll owing w ill occ ur when a physic al drive fails or g oes of fline : • The F astT rak Controller’s au dible ala rm sou nds (i f the alarm is enab led). • The Super Swap S tatus LED change s from gre en to re d. • Web P AM disp lays a m essage i n the upp er right corner of th e Host PC?[...]

FastTrak TX2200 , TX2300 User Manual 86 2. R eplace the fai led phys ical driv e. 3. R ebuild y our lo gical dri ve. Identify t he Failed P hysical Dr ive Click on the Phys ical Dri ve View icon in the W ebP AM user inte rface. Look for a missi ng physic al drive. A driv e that used to be presen t but is sudde nly absen t is the fail ed dis k drive[...]

Chapter 5: WebPAM 87 4. Se lect the p hysical drive yo u just rep laced. 5. Clic k the Sta r t N o w button. Y ou can mon itor Reb uild pr ogress on the Logic al Driv e Rebui ld tab . Click the respect ive bu ttons to p ause and resum e the Re build. Whe n the Re build is finishe d, you r logical drive w ill be Fun ction al again.[...]

FastTrak TX2200 , TX2300 User Manual 88 Enclosures Enclos ure V iew Enclosu re V iew prov ides a l ist of all encl osures currently on the H ost PC. T o acces s Enclos ure V iew , click on t he Log ical Dri ve V iew icon in T ree Vie w . From this windo w , you can c lick on the lin ks to acc ess inf ormati on and fun ctions of ind ivi dual E ncl o[...]

Chapter 5: WebPAM 89 The info rmatio n ta b displa ys the following inform ation: • Enclosure T ype – The manufac turer’s mod el name o r numb er . • Fan S peed – T he RP M of th e enclos ure’s cool ing fans. • Te m p e r a t u r e – The intern al tempera ture of the enclo sure. Each readin g reflect s a sep arate measurement . • [...]

FastTrak TX2200 , TX2300 User Manual 90 Spare Drives A spa re drive is a phys ical driv e desi gnated to fu nctio n as a hot s pare driv e. Thi s featur e is not app licable to FastT rak TX200 or TX 2300 beca use the se control lers only s upport t wo physic al dri ves.[...]

91 Ch apt er 6 : T ech nol ogy • About FastT rak, below • Introduc tion to RAID, b elow • Choos ing a RA ID Level (page 94) • Other Lo gical Drive F eatures (p age 96) About FastTrak FastT rak TX Series R AID con troller card featur es concu rrent da ta cha nnel operatio n and o nboard BIO S. The c hannels on the Fas tT rak c ard su pport c[...]

FastTrak TX2200 , TX2300 User Manual 92 RAID 0 – Stripe When a l ogica l drive is strip ed, the rea d and wr ite blo cks of da ta are interle aved betwee n the sec tors of multiple disk dri ves. Perfo rmanc e is incr eased , since th e worklo ad is ba lanced be tween d rives or “members” t hat form the logi cal dri ve. Identic al driv es are [...]

Chapter 6: Technology 93 RAID 1 – Mirror When a l ogica l drive is mirrored, identi cal dat a is w ritten t o a pai r of dis k drives , while reads are perform ed in p aralle l. The read s are p erforme d using e levat or seek an d load b alancing techniqu es where the workl oad is dis tribute d in the mos t ef ficient m anner . Whiche ver drive [...]

FastTrak TX2200 , TX2300 User Manual 94 JBOD – Single Drive An altern ative to RAID, JBOD cap acity i s equal to the s ize of the di sk driv e its elf. JBOD app ears i n the User In terface as one i ndivi dual driv e. There are no perf ormance o r fault-t olerance features. W hen on e disk fa ils, all data on that disk is lost. The other d isks a[...]

Chapter 6: Technology 95 RAID 1 Recomm ended Applicati ons for RA ID 1 • Account ing •P a y r o l l •F i n a n c i a l • Any appl icati on requirin g very hi gh av ailabilit y JBOD Recomm ended Applicati ons for JBO D • Any appl icati on requirin g multip le dis k drives but whe re read/wr ite sp eed or fault- tolerance are not im portan [...]

FastTrak TX2200 , TX2300 User Manual 96 Other Logical Drive Features St ripe Block Siz e The stri pe block size va lue c an be set to 32 KB, 64 K B, and 1 28 KB. 64 KB is th e default. T his se lection wi ll dire ctly af fect performanc e. There are two issues to cons ider w hen sele cting the st ripe bloc k size. • Choos e a stripe block size eq[...]

Chapter 6: Technology 97 See “Logi cal Driv e Mi gration and Expan sion” on pag e 74. Expa nsion takes place o n an exis ting Func tional logical drive w ithout dis turbing the exist ing dat a. Whil e the logical dri ve is exp andin g, you can acc ess the dat a as befor e. When ex pan sion is complet e, your logic al drive will hav e a large r [...]

FastTrak TX2200 , TX2300 User Manual 98 JBOD Migrati on is not avail able for J BOD. Delete t he JBOD to make it an unas signe d physic al drive . See “Del ete a L ogical D rive” on p age 72. Then yo u can create a R AID 1 lo gical drive with two unas signed physi cal dr ives. See “Cre ate a Logi cal Driv e” on p age 67 . Cau tio n Before y[...]

99 Chapter 7: Sup port • Frequ ently Asked Qu estio ns • Pre-Inst alla tion, belo w • Motherbo ard Issue s (pag e 100) • System CMOS Issu es (p age 100 ) • Drive Issues (pag e 101) • Operati ng System-Rel ated Issues (p age 103) • Inst allati on Issues (page 104) • Post-Inst allation (page 105) • Perform ance T ips (p age 105) •[...]

FastTrak TX2200 , TX2300 User Manual 100 allow s you to contro l the ass ignment of these resources , you may be able to remed y th e pr obl em by : • Chang ing the IR Q assi gnment s to the PCI slot s in the moth erboard BIOS duri ng boot up . • Reset the confi guratio n dat a in yo ur CMOS. This i s usual ly an option in the Pn P sect ion of [...]

Chapter 7: Support 101 Drive Issu es Can I add a drive to a Fa stT rak disk array v ia hot-swa p and dynam ically adjust the disk arr ay size? Y es. The FastT rak TX Series sup port s dynam ically a djust able RA ID size and RAI D level . See “Logi cal Driv e Migrati on and Expan sion” on p age 74. Do the disk drives on the FastT rak hav e to b[...]

FastTrak TX2200 , TX2300 User Manual 102 What syste m BIOS s etup settings do I us e for the dri ves on the Fa stT rak? None. The drives on the Fa stT ra k TX Series are supp orted by th e FastT rak BIOS and/ or OS d rivers, no t by y our syste m BIOS. How do I p artition/format m y FastT rak disk array? The Fast T rak TX Series re present s the di[...]

Chapter 7: Support 103 The disk array cons t antly goes critical o r offline du ring reboot. This co nditio n may occ ur when th e Maste r Bo ot Reco rd (M BR) of one of th e drives ha s becom e corrupt or bad . Removi ng (erasing) the MBR will reme dy any issu e rela ted dire ctl y to a bad MB R. T o erase the MB R, follow the se step s: 1. Ba cku[...]

FastTrak TX2200 , TX2300 User Manual 104 controll er that loads the original Master Boot Record (MBR) and then has a probl em transl ating it o r the O perating Sy stem boo t recor d. Promise recomme nds a cl ean inst all of the Ope rating System. T his actio n restor es the M BR and OS boot reco rd. This ac tion r equires p artit ioning an d forma[...]

Chapter 7: Support 105 How can I change the boot sequ ence between a PCI SCSI ca rd and the FastT r ak disk array? Since al l PCI dev ices are PnP , it is d iff icult to d etermine which d evice is address ed first. So me new er motherbo ard BIOSes have advance d options that ide ntify d evices and al low you to selec t which devi ce will be assi g[...]

FastTrak TX2200 , TX2300 User Manual 106 Contact T echni cal Support Promise T echnica l Support pr ovides se veral supp ort option s for Promise users to acces s informa tion and u pdates . We e ncourage you to use one o f our e lectronic servic es, which provide p roduct inform ation upda tes for the most ef ficient s ervice and sup port. If you [...]

Chapter 7: Support 107 Germany It al y T aiwan E-mail Support e-Support O n-Line Fax T echnical Sup port +49 (0) 2 31 56 76 48 - 29 Attn: T echnic al Support Phone T echnical Su pport +49 (0) 2 31 56 76 48 - 10 If you wish to write us for su pport : Promise T echnolog y German y Europapl atz 9 44269 Do rtmund, Germ any E-mail Support e-Support O n-[...]

FastTrak TX2200 , TX2300 User Manual 108 China E-mail Support e-Support O n-Line Fax Support +86-10-8857 -8015 Attn: T echnical Suppo rt Phone Suppo rt +86-10-8857 -8085/8 095 If you wish to write us for su pport : Promise T echnolog y China Room 1205, T ower C Webok T ime Ce nter , No.17 South Zhong Guan C un S treet Hai Dian Distric t, Beijing 1 [...]

Chapter 7: Support 109 Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the produc t to the original end user: a) the pr od uct wi ll c onfor m to Prom ise’s sp eci fic ation s; b) th e produc t will be free from defect s in mate rial and workm anship un der normal [...]

FastTrak TX2200 , TX2300 User Manual 110 No oth er docume nt, st atemen t or repre senta tion may be relied on to v ary the terms o f this lim ited warrant y . Promise ’s s ole respo nsibility with re spect to a ny pro duct is t o do one o f the follow ing: a) re place the produc t with a confor ming uni t of the same or s uperio r produ ct; b) r[...]

Chapter 7: Support 111 Return Product For Repair If you s uspect a produc t is not wo rking properly , or if you have any question s about y our prod uct, cont act ou r T echnical Sup port S taff through on e of ou r T echnical Servi ces, mak ing sure to provide the follo wing in formation: • Product m odel and serial number (re quired ) • Retu[...]

FastTrak TX2200 , TX2300 User Manual 112 Y ou are respo nsible fo r the cos t of ins urance an d shipm ent of the p roduct to Promise . Note that d amage incurred d ue to i mproper tra nsport or p acka ging is not cov ered under the Li mited W arranty . When rep airing returned pro duct(s), Pro mise ma y repl ace defec tive p arts with new or recon[...]

113 Appendix A: Partitio n and Format In order fo r your operating system t o reco gnize and work with the disk drive s att ached to your Fas tT rak TX Se ries RAID control ler card, t he driv es must be parti tioned and forma tted. • If your drive s were previous ly parti tioned and form atted they are ready to use and you can ski p this procedu[...]

FastTrak TX2200 , TX2300 User Manual 114 3. Clic k the Next button to st art the W izard. 4. In th e fol lowi ng win dows, sele ct Di sk 1 to In itial ize. Do no t sel ect any di sks t o Convert. Cl ick the Finish button to Initial ize the d isk array . 5. R ight-cli ck on the Unallo cated portion of Disk 1 and s elect New Part ition... from the po[...]

Appendix A: P artition and Format 115 6. Clic k the Next button to st art the wi zard. 7. In the follow ing wi ndows, do the followi ng acti ons. Clic k Next to move to the next window . • Sel ect Pr imar y Pa rti tio n • S pecify the m aximum availab le p artition size in MB • Assign the av ailable d rive l etter of you r choi ce • Choose [...]

FastTrak TX2200 , TX2300 User Manual 116 When form atting is com plete, you r disk array w ill appea r as a hard drive in the Di sk Mana gement w indow (a bove) and the M y Comp uter wind ow (below).[...]

117 Appendix B: Upgrades • BIOS and Firmware U pgrade (pa ge 1 17) • Sof tware Driv er Upgrad e (pag e 1 19) • Web P AM Upg rade (pa ge 122 ) BIOS and Firmwar e Upgrade Follow this proc edure to u pgrade the BIOS an d Firmware o n your Fas tT ra k TX Series Con troller ca rd. The Fas tT rak ca rd must b e prope rly inst alled i n your PC or s[...]

FastTrak TX2200 , TX2300 User Manual 118 St ep 3: Inst all the BIO S Pack age 1. Bo ot your PC from the DO S-boota ble disk ette. 2. W hen the A:> prompt appea rs, remove the DOS-bo otab le disk ette and insert th e Fast T rak Upgr ade dis kette. 3. Fi nd yo ur model o f FastT rak contro ller and ty pe co rrespondin g line at the A:> promp [...]

Appendix B: Upgrades 119 Softwar e Driver Upgrad e Follow this proc edure to u pgrade the FastT rak soft ware driv ers on yo ur PC or serve r . St ep 1: Prep aration Y ou need one blank , formatte d disk ette to pe rform this proced ure. St ep 2: Download Driver Files 1. G o to the Pr omise website www .promise.com/suppo rt . 2. Clic k on Downlo ad[...]

FastTrak TX2200 , TX2300 User Manual 120 St ep 3: Inst all the S of tware D rivers Windows Server 20 03, XP and 2 000 1. In sert th e FastT rak Driver di skette i n the A: drive. 2. In the S tart Me nu, go to Se ttings > Co ntrol Pan el. Double -click o n the System icon. Click on the Hardw are ta b. Clic k on th e Device Mana ger button. 3. At [...]

Appendix B: Upgrades 121 SuSE L inux ES 9. 0 1. In sert Fa stT rak Driver di skett e into the floppy drive. 2. Log in as root . 3. Run mount /dev /fd0 /med ia/floppy . 4. Run cd /media /floppy . 5. Run ./inst all . 6. Run cd; umount / media/floppy . 7. R emove the Fas tT rak Driver dis kette. 8. Run reboot to res tar t the system .[...]

FastTrak TX2200 , TX2300 User Manual 122 WebP AM Upgrade Follow this proc edure to u pgrade the We bP AM Software o n your PC or server . St ep 1: Download the W ebP AM File 1. G o to the Pro mise webs ite ww w .promise.c om/suppo rt . 2. Clic k on Downlo ads . 3. C lick o n the Selec t Product p opup m enu and c hoose FastT rak TX2 200 or TX230 0 [...]