Q-See QSDT16PCRC manual

1 8 a nd 16 Ch an nel H 2 64 R ea l Tim e R eco rd in g P C- Ba se d Ne tw or k DV R PC I Ca rd s U s e r M a n u a l MODEL QSDT8PCRC MODEL QSDT8PCDP MODEL QSDT16PCRC[...]

2 3 © 2010, 2011 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights r eserved. This manual and software and hardware described her ein, in whole or in part, may not be repr oduced, translated, or reduced to any machine-readable form without prior written approval. Trademarks: All brand names and products a[...]

4 5 1. Introduction 8 Features and Specifications 8 2. System Requirements and Specifications 10 2.1 System Requirements 10 QSDT8PCRP & QSDT8PCDP 10 QSDT16PCRP 10 2.2 System Specifications 11 3. Video Captur e Card Har dware and Connections 12 3.1 QSDT8PCDP Card 12 Video and Audio Pin Layout 13 Connecting Multiple Cards 13 3.2 QSDT8PCRP Card [...]

6 7 9. Remote Surveillance & Playback 52 9.1 Remote Live Surveillance 52 Remote Surveillance Server Configuration 52 9.2 Configuring Router for Remote Access 53 Part 1: Find Out the IP Address of the System 53 Part 2: Determine the Number of Routers on the Network 54 Part 3: Simple Port Forwarding 56 Part 4: Setting Up DMZ in Router 2 61 9.3 [...]

8 9 FEA TURES AND SPECIFICA TIONS The QSDT8PCRC, QSDT8PCDP and QSDT16PCRP 8- and 16-Channel cards allow you to add surveillance capabilities to your computer . They use a H.264 hardware compr ession format which provides maximum file storage with the least amount of signal loss possible. Monitor and recor d up to four channels in CIF resolution wi[...]

10 11 CHAPTER 2 SYSTEM REQUIREMENTS AND SPECIFICA TIONS 2.1 SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS AND SPECIFICA TIONS NOTE! If recor ded disk partition’ s format is F A T32 and the system has run for a long time, the system will create a lot of data fragments that may r esult in system running slowly . It’ s recommended to run a disk defragme[...]

12 13 CHAPTER 3 VIDEO CAPTURE CARD HARDW ARE AND CONNECTIONS VIDEO CAPTURE CARD HARDW ARE AND CONNECTIONS 3.1 QSDT8PCDP CARD PICTURE 3-2 PICTURE 3-3 PICTURE 3-1 Audio In and Video In Ports (4 Each) CON 1 Port CON 2 Port Spot Out Port VIDEO AND AUDIO PIN LA YOUT P1 P2 CONNECTING MUL TIPLE CARDS Y ou may control up to 32 cameras by installing up to f[...]

14 15 CHAPTER 3 VIDEO CAPTURE CARD HARDW ARE AND CONNECTIONS 3.2 QSDT8PCRP CARD PICTURE 3-6 PICTURE 3-7 PICTURE 3-5 Audio In and Video In Ports (4 Each) CON 1 Port CON 2 Port Spot Out Port VIDEO AND AUDIO PIN LA YOUT P1 P2 CONNECTING MUL TIPLE CARDS Y ou may control up to 32 cameras by installing up to four QSDT8PCRP cards. Y ou will need to connec[...]

16 17 CHAPTER 3 VIDEO CAPTURE CARD HARDW ARE AND CONNECTIONS 3.3 QSDT16PCRP CARD PICTURE 3-9 Video In Ports (8) Audio In Ports (8) CON 1 Port CON 2 Port Spot Out Port P1 P2 PICTURE 3-10 PICTURE 3-11 1 2 3 4 5 6 7 8 9 Audio 2 Audio 4 Audio 6 Audio 8 Audio 10 Audio 12 Audio 14 Audio 15 Audio 16 19 20 21 22 23 24 25 26 Pin Pin 10 11 12 13 14 15 16 17 [...]

18 19 CHAPTER 3 VIDEO CAPTURE CARD HARDW ARE AND CONNECTIONS 3.4 CONNECTING A PTZ CAMERA In order to operate a PTZ camera fr om your card, you will need to have first installed the card into a PCI slot within the computer and attached the video dongle. Y ou will also need an RS485 to RS232 (Serial) adapter as well as having a serial port on the ba[...]

20 21 CHAPTER 4 INST ALLING THE SUPERDVR SOFTW ARE INST ALLING THE SUPERDVR SOFTW ARE CHAPTER 4 4.1 INST ALLING THE SOFTW ARE Y ou will be controlling your security system using the SuperDVR software. It is compatible with Windows 2000, XP , and both the 32 bit and 64 bit versions of Vista and W indows 7. The SuperDVR software is included on the di[...]

22 23 CHAPTER 4 INST ALLING THE SUPERDVR SOFTW ARE 4.2 USER ACCOUNT CONTROL FOR WINDOWS VIST A AND WINDOWS 7 Some users of computers using Windows Vista or W indows 7 operating systems may receive an error message informing of a codec that is missing or not installed. This conflict can be resolved by turning off User Account Contr ol (UAC). Window[...]

24 25 CHAPTER 5 BASIC OPERA TION When you launch the SuperDVR program, it will open to the Main Display Interface which will show the video feeds from the cameras as well as the Display Control Panel . BASIC OPERA TION CHAPTER 5 5.2 DISPLA Y CONTROL P ANEL The Display Control Panel includes the Display Mode buttons along with buttons which allow yo[...]

26 27 CHAPTER 6 RECORDING, PLA YBACK AND RECORD SEARCH RECORDING, PLA YBACK AND RECORD SEARCH CHAPTER 6 6.1 RECORDING CONFIGURA TION The system can be set to recor d in four different modes; scheduled recor ding, manual record- ing, motion detection and sensor alarm. Once you have logged into your system, you can access the control settings thr oug[...]

28 29 CHAPTER 6 RECORDING, PLA YBACK AND RECORD SEARCH RECORD ST A TUS P ANEL A series of indicator lights will convey the recor ding status of each attached camera. NOTE! When configuring for Motion Detection recor ding, you will need to do so in three ar eas: 1. Select Motion Detection for the desired channels in Basic Configuration . 2. Confi[...]

30 31 CHAPTER 6 RECORDING, PLA YBACK AND RECORD SEARCH 6.3 RECORDING TO HARD DRIVE Users can determine where r ecorded files will be saved on their hard drive(s). In addition, the recor der can save to a series of drives or partitions by automatically jumping to the next partition when the current one is full. If all the partitions ar e full and R[...]

32 33 CHAPTER 6 RECORDING, PLA YBACK AND RECORD SEARCH 6.4 RECORD SEARCH AND PLA YBACK Clicking the Search icon in the lower right of the Main Display Interface will cause it to switch to the Search and Playback Interface . This interface handles both the Record Search and Playback functions in addition to allowing you to back up your r ecords. PIC[...]

34 35 CHAPTER 6 RECORDING, PLA YBACK AND RECORD SEARCH PLA YBACK Once you have completed your search, you ar e ready to play back your files. The controls on the Search and Playback Interface operate like any other video playback software. PICTURE 6-13 PICTURE 6-14 PICTURE 6-15 PICTURE 6-16 Button Function Note Play / Pause Stop Reverse Only funct[...]

36 37 CHAPTER 6 RECORDING, PLA YBACK AND RECORD SEARCH DELETING RECORDED FILES While older files will get overwritten by the Recycling Recording function as the har d drive fills up, you can delete unnecessary or unwanted recor dings before then. PICTURE 6-17 PICTURE 6-18 PICTURE 6-19 PICTURE 6-20 PICTURE 6-21 This function will delete a file or[...]

38 39 CHAPTER 7 SYSTEM SETTINGS DIGIT AL IMAGE ZOOM During multi-screen playback, clicking on one channel will cause the display to shift to a single channel display mode. While in single channel playback mode the digital zoom controls ar e enabled. These allow you to zoom in or out of an area of the recor ding. PICTURE 6-22 Zoom In Zoom Out Revert[...]

40 41 CHAPTER 7 SYSTEM SETTINGS VIDEO CONFIGURA TION Clicking on the video configuration icon will open a new page which will allow you to change the contrast, brightness, hue, saturation and auto gain of individual cameras, by moving the levers on the bars. Clicking Default will restor e the default values. The range of values is from 0 to 255. C[...]

42 43 CHAPTER 7 SYSTEM SETTINGS 7.2 ALARM CONFIGURA TION The system can receive alarm signals generated both by attached devices as well as from those fr om over a network. Alarms can also be generated when motion is detected. PICTURE 7-5 PICTURE 7-6 PICTURE 7-7 TRIGGERED ACTIONS Each type of alarm can be configured to generate an audible alarm - [...]

44 45 CHAPTER 7 SYSTEM SETTINGS Rece iver 's E-mai l Address Send er 's SMTP Send er 's E-mail Address Send er 's User Na me Send er ' s Password E-mail Subject PICTURE 7-8 PICTURE 7-9 Auto Mail Any of the alarm types can be configured to generate an alert e-mail but it is especially useful when triggered by a motion detec[...]

46 47 CHAPTER 7 SYSTEM SETTINGS NOTE! Administrators can change and authorize rights to Power Users and Normal Users, but they cannot change or authorize other Administrators’ rights. A gray map icon can be drawn to the corresponding position in the map on the right and set it as a sub-map of the current map, or click the gray map icon on the lef[...]

48 49 CHAPTER 8 P .T .Z. CAMERAS ADD USER Click Add in User Configuration to access the Add User area. Enter the user name, password, confirm password and select user rights, and then click OK . Delete User Select the user name in User Configuration , and click Delete , and confirm delete. PICTURE 7-16 PICTURE 7-17 If you are installing a PTZ c[...]

50 51 CHAPTER 8 P .T .Z. CAMERAS SERIAL PORTS SETUP Users should first enable the P .T .Z contr ol function of a camera and then select a port number in P .T .Z Pr otocol Setup. The values entered for each parameter should match those on the camera itself. PICTURE 8-3 PICTURE 8-4 PICTURE 8-5 Port - Set the port number . Baud Rate - Set P .T .Z dev[...]

52 53 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK 9.1 REMOTE LIVE SURVEILLANCE Surveillance system supports Remote Surveillance through LAN, Internet, and Intranet. Simply enable the Webcam function of the system on a computer which is connected to the Internet, and the computer system will become an Internet Webcam server . On any other compu[...]

54 55 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK STEP 5. Click on CHECK NOW to detect how many Routers are in the network. PICTURE 9-7 PICTURE 9-5 PICTURE 9-6 P AR T 2 : D ETE RMI NE TH E N UMB ER OF RO UTE RS ON TH E N ETW OR K T o find out the number of routers on your network, you will need to download a FREE r outer detection program. ST[...]

56 57 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK P ART 3: SIMPLE PORT FOR W ARDING Download the FREE Simple Port Forwarding pr ogram from: http://www.simpleportforwarding.com/download STEP 1 . Click on Download in any of the mirr ors or the Direct Download link to download and install this program. STEP 2 . Once the program is installed, go t[...]

58 59 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK STEP 7 . Y ou will now be returned to the main window of the program. The ports you added will now show on the list. Click on Update Router at the bottom. STEP 8 . Y ou will see the “Updating is in progress” message. Please wait until you see it say DONE at the bottom. PICTURE 9-14 PICTURE [...]

60 61 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK STEP 10 . Click on Begin. If you receive a message stating that the port is online and can be r eached, then you have set it up correctly . T o connect to your DVR from the Internet, you will need to put the Internet IP address shown after “ Y our Internet Address: ” message into your Inter[...]

62 63 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK 9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE) Y ou can access the system over the Internet using a static or dynamic IP address. However , your service provider can change this dynamic addr ess from time to time. When it changes, you will have to return to www.MyIPAaddress.com to get the new public IP[...]

64 65 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK Microso Office Outlook 2007 Scky Notes All Programs Devices and Printers Default Progr ams Help and Support Shut down iT unes Adobe Acrobat uac PICTURE 9-29 PICTURE 9-31 PICTURE 9-27 PICTURE 9-28 STEP 5. Select T urn User Account Control on or of f STEP 6. Uncheck the box next to “Use U[...]

66 67 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK PICTURE 9-35 PICTURE 9-36 STEP 11. Click the Custom level… button. STEP 12. Pull down the “ Reset to: ” menu button and select Low PICTURE 9-37 STEP 13. Click the Reset button STEP 14. Click “ Y es ” when asked, “Are you sure you want to change the setting for this zone?” STEP 15.[...]

68 69 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK ACCESSING THE INTERNET EXPLORER CLIENT After enabling network server on the unit, and enabling ActiveX, users can view the video from the cameras over the LAN or Internet through Internet Explorer . This unit only supports Internet Explorer browser , no other browsers ar e supported. It also su[...]

70 71 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK 9.5 REMOTE PLA YBACK RECORD PLA YBACK AND CONTROL Right-clicking the mouse in the main interface will open a sub menu. Open Stream - Click this item, selected channel will open Close Stream - Click this item, selected channel will close Close All - Click this item, all channels will close Full [...]

72 73 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK PICTURE 9-46 PICTURE 9-47 Return to previous main interface Multiple Channels playback control The system default playback modes are single and four channel. If you need to change to other channels, then click the single channel button to bring up the 1-channel configuration window where you c[...]

74 75 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK PICTURE 9-49 PICTURE 9-50 PICTURE 9-51 PICTURE 9-52 NOTE! When multiple clients access the system configuration interface simultaneous, the user who enters into that interface first gets priority and then others will not be able to access it. 9.6 SYSTEM SETUP Click and enter the main setup in[...]

76 77 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK By clicking Copy T o you can copy the setting of this channel to any other selected channel. RECORD CONFIGURA TION Click the Record icon to open the Record Configuration interface. Record setup ALARM CONFIGURA TION Click the alarm icon to open the Alarm Configuration window CAMERA SETUP Click[...]

78 79 C HA PT ER 9 REMOTE SURVEILLANCE & PLA YBACK STORAGE DISK Y ou can choose where to store r ecorded files by selecting storage disk. By checking the Recycle check box, users can setup the software to continue r ecording after the hard drive is full by recor ding over the oldest files on the hard drive. PICTURE 9-58 PICTURE 9-59 PICTURE 9[...]

80 81 CHAPTER 10 MOBILE SURVEILLANCE 9.7 P .T .Z CONFIGURA TION Click the PTZ icon to configure the PTZ camera’ s controls PICTURE 9-64 PICTURE 9-65 PICTURE 9-66 PROTOCOL SETUP Protocol - Communication pr otocol of P .T .Z device Port - Set the serial port number Address - The communication addr ess of P .T .Z device (ID number) SERIAL PORT SETU[...]

82 83 CHAPTER 10 MOBILE SURVEILLANCE STEP 6. PCam will open automatically once the install process is complete. STEP 7. Input the DVR’ s address, ID and password r espectively in the fields “ Server ”, “ User ” and “ Password ”. The User Name and Password are the same as used on the DVR. The default is SYSTEM with no password. Click [...]

84 85 CHAPTER 10 MOBILE SURVEILLANCE STEP 8. In System Setting , select Login Setting to bring up the Login interface. STEP 9. Input the DVR’ s address, User Name and Password then save. The User Name and Password ar e the same as used on the DVR. The default is SYSTEM with no password. STEP 10. The Access Point of “Winsock” is the default. T[...]

86 87 CHAPTER 10 MOBILE SURVEILLANCE STEP 4. Input your iT unes or App Store password and then click “ OK ”. The software will be downloaded and installed automatically . PICTURE 10-15 PICTURE 8-16 PICTURE 10-17 Instructions for operating SuperCam on your Apple mobile device can be found on page 88 . INST ALLING THROUGH PC OR MACINTOSH COMPUTER[...]

88 89 CHAPTER 10 MOBILE SURVEILLANCE OPERA TING INSTRUCTIONS FOR IPHONE/IP AD STEP 1. Launch SuperCam. This will bring up the Login interface. STEP 2. Input the DVR’ s IP address or DDNS domain name, User Name and Password. Check the “ Remember Server ” box to save this setting. The User Name and Password are the same as used on the DVR. The [...]

90 91 CHAPTER 10 MOBILE SURVEILLANCE Image View Interface Record Playback Interface Clicking on a recor ded file will start the playback. The controls at the bottom of the screen allow the user to move through the video. Button Function Previous pictur e Next picture T o first picture T o last picture Copy pictures to album Delete PICTURE 10-28 P[...]

92 93 CHAPTER 10 MOBILE SURVEILLANCE 10.4 ANDROID SOFTW ARE INST ALLA TION STEP 1. Enter the Android Market STEP 2. Search for “SuperCam” STEP 3. Click the Install button STEP 4. Click the OK button to confirm the download PICTURE 10-33 PICTURE 10-34 PICTURE 10-35 STEP 5. Y ou can view the download and installation process in Notifications. O[...]

94 95 CHAPTER 10 MOBILE SURVEILLANCE Main Menu This window contains the function buttons needed to access and control your system. Clicking on the help icon will list the functions as well as how to use them. They are also defined below: Button Function Button Function Playback Playback r ecorded files Image Image view Log Log recor d Server List[...]

96 97 APPENDIX PICTURE 10-43 PICTURE 10-44 Server List This allows you to add, delete or modify the DVR connection or connections if you are remotely monitoring multiple systems. Button Function Add a server Modify a server connection Delete a server Return to Main Menu Information View This presents information on the cell phone you ar e using the[...]

98 99 APPENDIX How to set auto reboot function When a Microsoft Windows system runs continuously for a couple of days the system may become unstable; therefor e, it is suggested you restart the computer every few days. In the basic configuration, input Windows user name and password (It is not SuperDVR user name and password), and select time inte[...]

100 101 APPENDIX Other Questions Why doesn’t the computer display work, or why can’ t I access Window system? The capture car d may not be well installed. Unplug the card and try it again. IMPORT ANT! Please unplug the power plug of the computer before re-installing the car d to avoid damaging the motherboard chip set. Why I can’t find the r[...]

102 103 APPENDIX QUICK ST ART INSTRUCTIONS INST ALLA TION INSTRUCTIONS STEP 1 . Insert the PCI card (But do not connect the Camera yet). STEP 2 . Launch Windows. Windows will come up with Hardware wizard. Just click ‘Cancel’. STEP 3 . Put the installation CD in the drive and open up SuperDVR folder and run the ‘Setup’ file. Step 4. Follow [...]

104 105 APPENDIX C ap t ion Mod e I n t e rv a l o f Aut o D w ell C allMonitor Mod e R es o luti o n D eInt e r lac e S e lec t D is k R ec y cl e S tor ag e Dis k U s er N a me P a s s w or d W indo w s Aut o L og in E n ab le I n t e rv a l Tim e Set A ut o R eboot Liv e Audio S e lec t C h an ne l Ga in Adjus t A u dio C on f ig H t t p Por t E[...]

106 107 APPENDIX IE CLIENT FUNCTION TREE REMOTE PLA YBACK FUNCTION TREE[...]

108 109 Q-See is proud to back all of our pr oducts with a conditional service warranty covering all hardwar e for 12 months from the date of purchase. Additionally , our products also come with a free exchange policy that covers all manufacturing defects for one month fr om the date of purchase. Permanent upgrading service is pr ovided for the sof[...]

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