Q-See QSTC211 manual

QSTC201/21 1 IP Camera User ’ s Manual Q-see Product s 8015E.Cryst al Dr A nahei m, CA 9280 7 Website : http://www .q-see.co m Phone: 877-998-3440 x 538 Rev082009[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 2 Before using this pr odu ct Before operating, we strongly advise users to read this manual and keep it handy for later use. This manual provides pro duct instructions but we do not warranty the contents. We reserve the right to amend ty pographical errors, and the product may change due to software upgr ades a[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 3 T able of Contents 1 I ntroduc tion ....................................................................................... ............................................................. 5 1.1 Produ ct S umm ary ....................................................................................................[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 4 5.5 Netw ork config ura tion .......................................................................................................... 36 5.5 .1 Ba sic co nfig urati on .................................................................................................... 36 5.5 .2 IP co nfigur ation ...........[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 5 1 Introducti on 1.1 Product Summary This IP-CAMER A is a video surv eill ance device de signed especially for CCTV systems. It uses H.26 4 compression technology w ith a high-powered decoding c hip, and uses advanced IT technology, such as video en coding and decoding technology, complies with the T CP/IP prot[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 6 Functions of accessories: NO. Accesso ries Descript ion 1 IP-CAMERA module The Camera 2 Power adapter The power adapter output DC 12V , which supplies the power to the IP-CAM ERA. 3 User manual The instructions for using the product 4 CD CD-ROM with softw are and manual 5. Alarm box Connect to alarm 6 Cable 1 [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 7 Item Name Descript ion[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 8 2 Installation 2.1 Att ach IP-CAMERA to Ethernet network The con nection of the digital video server is show bel ow . Video input devices, audio input devices and alarms should be connected first, then the power supply is connected. Fig 2-1 Co nnections[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 9 User can connect the PC (Surveillance Center) a nd IP-CAMERA as shown in the above picture. Bef ore connecting to PC, user needs to conne ct external devices, and then c onnect the power . Connecting sensors or alarm box es is optional and depends on user’s needs. The connection steps are show n below: Step [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 10 Connection parameter des criptions: Name Descript ion Check the Night Vision IR LEDS Power on, the IP-CAMERA starts to work; user can see a circle of lights around the LENS of IP-CA MERA which allow the user t o view images clearly in the dark. After the power is on, the IP-CAMERA start s to work. 2.3 Inst al[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 1 1 make sure all anti-virus soft ware in the computer is disabled so that CMS can install correctl y .  System requirement s • Supported Operating Sy stems: Operating system Comment s Window s XP W indo ws XP SP2 or mo st recent pa tch, DirectX 9 .0c or above Window s Vista Window s Vista DirectX 10 .c [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 12 HDD 250GB Notice:  The above recommended specifications are for CIF resolution.  The AMD hy per-3800+ and X64 serie s chips have not been tested;  If user want s to have real-time live view with CIF resolut ion (352x240), the max connecti on number is 16 on one computer;  If user want s to have re[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 13 Figu re2-5 Cho ose the inst allation destination 3. The default installation destination folder is “C:Program Files”, user c an click “Browse” button to change it. After selecting the destination, c lick “Nex t” to enter the next step shown as Fig 2-6: Figure2-6 selects a folder to in stall in 4.[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 14 Figure2-8 Setup Comp lete 6. Click “Finish” to c omplete setup, and see the “Control Center” icon on the desktop. 7. Double click CM S ic on to start the sof tware, the de fault us er name is “system”, and password is “123456”, user can change it as shown in the corresponding chap ter , for d [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 15 Figure2-9 Preview int erface 8. Add device: User can add video monitor device or sub region under the hea ding of add region. Step 1: Enter into t he System Configuration menu, click 'Device Manager , input the region name in 'Region' tex tbo x . Refer to Fig 2-10: Fig 2-10 Add region[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 16 Step 2: Click button; 'Add Device' dialog box will pop up ref er to Fig 2-1 1 : Fig 2-1 1 Add device Step 3: If th e monitor device exists with the PC at the same LAN, click the “Search device” button, CMS w ill search for the compat ible device in LAN and list the details in the “Device searc[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 17 Step 2: Cli cking ‘ Device Manager enters into “Device manager”, click icon, add group name. Refer to Fig 2-13 Fig 2-13 Add group Step 3: Select th e channel in the “Device list” edit box , c lick icon, and add the channel into “Channel group” ed it box.[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 18 3 Internet Ex plorer Rem ote Access The network service default settings are sh own below: IP address: 192.168.0 .201 Subnet Mask: 255.255.255.0 Gateway: 192.168.0.1 HTTP: 80 Data port: 9008 When using the IP-CAMERA for the first time, please connect the device using the above default settings, and reconfigur[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 19 Step 2: Open the IE Browser , input the default address of IP-CAMERA and confirm, the IE brow ser will download a n A ctive X control a utomatically . If IE browser can’t download the A ctive X control, please refer to Q4 of Chapter 9 Step 3: After downloading the Ac tive X control, the login dialog box wil[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 20 3.2 W A N Setting up the router: Step1: Connect according to above step s in LAN, enter into System Configuration—Network configuration—Basi c con figuration , setup the port numbers refer to Fig 3-4: Fig 3-4 Port setup Step 2: Enter into Sys tem Configuration—Network configuration—IP configuration, c[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 21 Step3 : Enter into the ro uter ’s management interface through IE brow ser; forward the port of IP-CAM ERA to the IP address of the camera in the “virtual server”. O r whatever the category is called on the router you are using. Refer to Fig 3-6 Fig 3-6 IP port forw arding Step4: If the router i s using[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 22 4 Rem ote Preview 4.1 The remote viewing interface is shown belo w : Fig 4-1 remote preview interface Symbol and function Definitions: M otion Indicator Picture snap shot Click th is b utton to en able two-way talk. Zoom in and out Return to normal view System Setup Search for vid eo files Note : B efore doin[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 23 4.2 Configuration: Video S tream, Enable Audio Click right mouse, a pull-down list will app ear as shown below: Fig 4-2 Right key sub-menu Master S tream/Second Stream : select the video stream. This IP-CA M ERA supports master stream and sub stream. Master stream has h igher fr ame rate, max 30fps for every [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 24 Snap pictures: 1. Select a channel, click “Snap” icon, this will display Fig 4-3: Fig 4-3 Single snap 2. User can take multiple pictures, select “frames”, such as 3, tick off “T itle” and “T ime”, capture title and time will display simult aneously . Refer to Fig 4-4: Fig 4-4 Multiple snap 3. [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 25 4.3 Using 2 W ay Audio Here a re instructions on how to use the 2 way communication feature on the camera:[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 26 5 Rem ote Live Surveillan ce 5.1 Main Menu Setup User can remotely setup the parameters of the dev ice. Functions of remote configurations include: system configuration, channel configuration, alarm configuration, network configuration, notification configuration and advance configuration. User should first s[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 27 Fig 5-1 system configuration—server ba sic configuration interface 5.2.2 Date & Time configuration Setting steps: 1. Enter into "system configuration" –“Date & T ime” refer to Figure 5-2: 2. Choose the right "Time Zone" according to user’s location. 3. Select “M odify T[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 28 5.2.3 SD Card Setup steps: 1. Enter into "system configuration" –“Date & T ime” refer to Figure 5-3: 2. Usage status: Blue pane means used; red p ane means unused. 3. Pressing "Eject c ard" terminates writing data to SD card, then it can be ejected safely. Note: Use of the SD car[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 29 5. Press the "Save" button to s ave the settings. Fig 5-4 channel configuration—basic configuration interface 5.3.2 Image configuration 1. Enter into "Channel configuration"—“Image configuration” refer to Figure 5-5: 2. Select the channel to be setup u sin g the "Cha nnel Numb[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 30 5.3.3 Network image configuration 1. Enter into "Channel configuration"-- "Netw ork image configuration" refer to Figure 5-6: Fig 5-6 channel configuration—netw ork image configuration interface 2. Select the channel which ne eds to be se tup on the "Channel” pull down list. 3. Se[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 31 5.4 Alarm configuration Alarm configuration includes seven submenus: motio n detection, motion alarm, motion schedule, sensor alarm , sensor schedule, other alarm and alarm out. 5.4.1 Motion detection 1. Enter into “Alarm configurati on"--" M otion detection" refer to Figure 5-7: 2. Select th[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 32 will be triggered when there was an alarm. 5. Se lect the matched ch annel in “Trigger PTZ” text box, s elect “To preset” or “Start cruise”, when m otion detection triggers alarm, the PTZ install stand of the device will move to corresponding preset point or cruise line. 6. Press the "Save&qu[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 33 Press the "Save" button to save the sett ings. Note: Day schedule is better than Week sched ule. Fig 5-9 alarm configuration—motion schedule interface 5.4.4 Sensor alarm 1. Enter into “Alarm configuration"--"Sensor al arm", refer to Figure 5-10: 2. Select the sensor which needs to[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 34 Fig 5-10 alarm configuration—sensor alarm interfa ce 5.4.5 Sensor schedule Enter into “Alarm configuration"—“Sensor s chedule” refer to Figure 5-11 : Week schedule User can set the recording time from Monday to Sunday for re cording e veryday of a week. 1. Select the sensor which needs to be se[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 35 Fig 5-11 alarm configuration—sensor schedu le interface 5.4.6 Other alarm 1. Enter into “Alarm configuration"— "Other a larm" refer to Figure 5-12: 2."Alarm type" default is video los s. 3. Select the channel which needs to be setup on the "Channel Number" pull down li[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 36 5.4.7 Alarm out 1. Enter into “Alarm configuration"— "Alar m output" refer to Figure 5-13: 2. Sel ect the al arm out number, alarm holding time and ala rm name on the "Alarm out”, “Alarm holding time” and “Name” pu ll down list respectively. 3. Press the "Save" butt[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 37 4. Enable UPNP Double-click the “My Netw ork Places” icon on the desktop in PC, s elect “Sho w icons f or ne tworked UPnP devic es” in the “Netw ork T asks” list box, an information window will pop up, click “YES” button, “ W indow s Components Wizard” dialo g box will pop up as shown in p[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 38 5.5.2 IP configuration 1. Enter into "Network configuration"--"IP config uration", refer to Figure 5-15: There are three Options for setup IP: Static IP, dynamic IP and PPPOE. 2. Static IP: users manually input the IP address, subnet mask, gateway and DNS. 3. Dynamic IP: router will distri[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 39 Please refer to the following table for parameters and i nstructions of IP configuration. Static IP Change IP address through IP T OOL:  Click the device, then double-click or click “Net set” button to enter into modify interface refer to Figure 5-16  Delete the initial data and input IP address whi[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 40 5-17: 2. Select “wireless switch”, click “refresh” button, available wireless networks found by device will di splay in the “Available network” list box on the right. User can setup relative parameters according to av ailable wireless networks. 3. SSID, channel, authentication mo de and encrypt ty[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 41 Fig 5-18 network configuration-- DDN S configuration interface 2. Press the "Save" button to s ave the settings. Please refer to the following table fo r pa rameters and instructions of DDNS configuration. Setting UP DDNS (Take myq-see.com as ex ample) NOTE: Before you setup MY Q-SEE DDNS, m ake sur[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 42 5.6 User configuration Enter into "User configuration" refer to Figure 5-19: Fig 5-19 User configuration interface Add user: 1. Click "Add" button, "Add user" dialog box opens, refer to Figure 5-20: Fig 5-20 Add user dialog box 2. Input user name in "User N ame" textbox[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 43 device on this PC in network on l y . If the MAC address was ““00:00:00:00:00:00” it can b e connected to an y computers. 5. Click “OK” button, new adde d user will be displayed in the user list. Modify user : 1. Select the user who needs to modify password and physical address in the user configura[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 44 Please refer to the following table for parameters and instructions of user configuration. User Name User name to operate the logon client end User Type Type of user: normal user, advanced u ser and super administrator Binding MAC address The MAC addresses of users acces sing the server which should setup acc[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 45 Fig 5-22 Notification configuration—mail configuration interface 5.8 Advanced configuration Advanced configuration includes three submenus : upgrade, security configuration and default configuration 5.8.1 Upgrade Enter into advanced configurat ion—upgrade, refer to Figure 5-23: 1. Click “Browse” butto[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 46 address” can’t operate at the same tim e. Fig 5-24 advanced configuration—security configuration interface 5.8.3 Default configuration Enter into advanced configurat ion—default configuration refer to Figure 5-25: Fig 5-25 advanced configuration—default configuration interface Click “Load default?[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 47 6 Video Sear ch Click “video search” icon, to search the images which are saved on the SD card refer to Figure 6-1: 1. Select date in the “calendar”, check “motion detection” and/or “sensor”, click “search” button, the snapped pic tures that triggered the alarm will display i n the list bo[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 48 7 Mobile Sur veillance This IP-CAM ERA supports mobile surveillance by cell pho nes with W indow s mobile pro and Symbian operating systems. Below are the details of the supported versions. Please check the operation syste m version of mobile phone before using.[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 49 7.1 Accessing b y Phones with Windows Mobile Pro Please u se cell phone s or PDAs w ith W inCE versions suppo rted by this unit. First acti vate the netw ork access on the mobile phone, and then run “In ternet Explorer” . STEP 1: Input the public IP address you need to u se to conne ct as show n below : S[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 50 STEP 4: PCam w ill be opened after ins talled. STEP 5: Input the server’s address , ID, and pa ssw ord respectively in the columns o f “Server”, “User”, and “Passw ord”. Then cli ck “Go” to log in to the DVR . It w ill show the picture if a ccessed su ccessfully . STEP 6: Came ra 1 is the de[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 51 Note: User name and p assword here are the same as that used on the DVR. The default s are user name “admin” and p assword “123456”. 7.2 Accessing b y Phones with Sy mbian Please u se smart pho nes or PDA s with Symbian version sup ported by this unit. STEP 1: First ena ble the netw ork access o n mob[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 52 STEP 5: A Sca m shortcut ic on appears on the syste m menu af ter finished. STEP 6: Run S cam progra m. STEP 7: Click Op tions--->Se ttings to enter login interfa ce.[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 53 STEP 8: Input the server’s address , ID and pa ssword re spectively . Then cli ck OK to logi n to the DVR . STEP 9: It w ill show the camera aft er accessin g successful ly . Note: User name a nd password here are the same w ith that used on the[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 54 DVR. The default s are user name “admin” and p assword “123456”. 7.3 Accessing from iPhones At present, the sof tware only supports iPh one os2.2 and above, if p hone firmware is lower than this version please upgrade it. Below is the operatio n method for accessing from iPhones: S tep1 Enter into App[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 55 S tep 3: Click SuperCam, to ent er into “introduce” interface a nd click FREE”, it w ill change into INST ALL S tep 4: Enter into iT unes S tore pa ssword, click OK the below interface will[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 56 display: Note: if this is the first time you a re operating please enter y our user ID ; if you do not have a Store account, you will need to create one. S tep 5: Download the p rogra m and install it. After installing, the SuperCam icon will display . Click this icon, the program interface will appear S tep [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 57 S tep 7: Cl ick Live V iew , the default Cam1 picture w ill be displayed. C lick to capture picture. Click to enter PTZ mode.[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 58 S tep 8: Click Image View on program interface to v iew the captured picture. Clic k or to switch to next or previous picture. Click to delete the current picture. Method two : Download SuperCam from iT u nes, and synchronize it to iPh one S tep 1: Install iT unes on PC, a nd open it. Then connect iPhone to c[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 59 the data cable. When prompt message appears click Continue , refer to below interface. Input user’s ID and password. Step 2: Click “iT u nes S tore” on the left column, search for SuperCam .[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 60 S tep3: Click searched “SuperC am”, re fer to below picture . S tep 4: Click“GET APP”, an input box will pop up. Enter user’s ID and password, then press “Get”. It will download applicaton to the computer . S tep 5: Click your i phone devic e (here it is super iphone) in the left column, press[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 61 “Applications”. Check ”Sync applications” and “SuperCam”. Then click “Apply” in the lower-right corner , and wait for installation to finish. Step 6: After installation finishes, return to main interface of iPhone, where the camera icon will be displayed . Step 7: Click camera icon; the progra[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 62 8 Questions & Answers 1. Q: I forgot the pass w ord, ho w can I reset it? A Press “RESET ” button for 4 seconds to restore to default status. Note: Default IP: 192.168.0.201 User name: admin Password: 123456 2. Q I can not connect to devices through IE browser , what can I do to solve the problem? A: [...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 63  select Security------Custom Level….refer to Fig 4-1 Fig 4-1 Fig 4-2  Enab le all the sub options und er “ActiveX c ontrols and plug-ins”, refer to F ig 4-2  then click ok to finish setup. b. Other plug-ins or anti-virus c ould block A ctiveX. Please turn o ff an ti-virus programs and disable o[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 64 6. Q How can I set this IP Camera up on a wireless router ? A : 1. Conne ct camera to the Router usin g the netw ork cable pro vided 2. Make sure the PC is conn ected to the same Rou ter 3. Che ck the IP addres s of the Rou ter by runnin g IPCONFI G from the P C ( go to co mmand prompt an d type in ip config)[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 65 15 . If yo u w ant to remotely view this camer a from ou tside the netw ork, you need to forward por t 80 and 9008 to the IP addres s of the ca mera in the R outer . (Ther e are compl ete instru ctions on how to do this in the manu al). 7. Q I can not connect to a wireless router , what can I try ? A: Check t[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 66 9 Specificat ions[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 67[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 68 10 Q-See Prod uct Warrant y Thank you for choosing our pr oducts. All of our products users h ave a conditional free warranty repair service for hardware within 12 months starting from purchase date, and a free exchange service within one month (valid f or manufacturing defects). Permanent upgrading service i[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 69 Customer Information Card User’s Name Mr ./Mrs. Comp any Name Post al A ddress Post al code Phone Number E-mail Model Number of Product Serial Nu mber of Product Purchase Date Distributor[...]

QSTC201/21 1 IP-CAMERA U SER MAN UAL 70 The material in this document is the intellectual property of ou r comp any . No par t of this manual may be reproduced, copied, translated, trans mitted, or published in any form or by a ny means w ithout our co mpany’s p rior written permission. 1. Our produ cts are under continual im prov ement and we re[...]