QNAP TS-469 Pro manual

QNAP Tu rbo NA S Hardwar e User Manu al © 201 2 . QNAP System s, Inc. Al l Ri ghts Reserved.[...]

2 Thank y ou for choos ing QNAP prod ucts! This user man ual prov ides des cription o f the hardwar e of th e T urb o NA S and rel evant gui deline of cert ain functi ons. Pl ease re ad caref ully and s trictly ad here t o the instr uctions of the m anual. Th is u se r ma nu al is ap pl ic ab le to th e fo llow in g T ur bo N AS mod e ls: TS - 112,[...]

3 DISCL AIMER In no eve nt shall Q NAP Sys tems, Inc. ( QNAP) liability ex c ee d the pri ce paid for the product fr om dir ect, ind irec t, spe cial, inc ident al, o r con sequ en tial d am ag es res ulti ng fr om the use of the p roduct, its ac company ing softw are, or its doc umentation. QNAP ma kes no warr anty or re p rese ntation, expressed,[...]

4 Regulatory Not ice FCC STATEMEN T This equipment has been tested and fo und to comply with the limits fo r a Class B digital device, pur suant to P a rt 15 of FCC R ules. These limits are designed to pro vi de re asonable prot ection agai nst h armful interfer ence i n a r esiden tia l ins talla tio n. This equip ment gene ra t es , uses, and can[...]

5 Symbols in th is docu ment W arning Thi s icon in dicates th e inst ruction s must b e stri ctly foll owed. F ailure to do so could result in i njur y to human body or d ea th. Caut ion Thi s icon in dicates the acti on may lead t o disk cl earance or loss OR failure to follow the instruc tions could result in data damage , disk damage, or produc[...]

6 Table of Content s T able of Co ntents .................................................................................................................................................. 6 Safety W arnings ...............................................................................................................................................[...]

7 Safety War nings 1. The NAS can operate n orma lly i n th e temperatu re of 0 ºC –4 0ºC a nd r elat ive humid ity of 0% – 9 5%. Plea se ma ke sure th e envi ronme nt i s well - v entilated. 2. The p ower c ord an d devi ces c onne cted t o the NA S mu st prov ide c orrect supply v oltage (100W , 90 – 264V). 3. Do not p lace t he NAS i n d[...]

8 Chapt er 1. CPU and Me mory Spec ificat ions Caut ion : Modi fy i ng the ha rdware, s oftware , or f irmware of the QNA P produ cts wil l voi d t he warr anty . QNA P is n ot respon sibl e for any form of damag e or l oss of da ta caused by modding the QNAP pro ducts. U sers s hould bear thei r own risks of all sorts of p ossibl e data l oss or s[...]

9 System TS - 119P II TS - 219P II TS - 419P II , TS - 419U II CPU Marv ell 2.0 GHz Marv ell 2.0 GHz Marv ell 2.0 GHz Memory 512MB DDR 3 512MB DDR 3 512MB DDR3 Fla sh 16MB 16MB 1 6MB CPU repl aceabl e No No No Memor y replaceab le No No No Number of SODIMM slots 0 0 0 Number of hard driv e slots 1 2 4 System TS - 459 Pro II CPU Dual - core Intel ®[...]

10 System TS - 879 Pro TS - 1079 Pro TS - 879U - RP CPU Inte l ® Core i3 Du al Core ( 3.3 0 GHz ) Inte l ® Core i3 Du al Core (3.30 GHz ) Inte l ® Core i3 Du al Core (3.30 GHz ) Memory 2GB DDR3 RAM 2GB DDR3 RAM 4 GB DDR3 RAM Fla sh 512MB (US B DOM) 512MB ( USB DO M) 512MB (USB DOM) CPU repl aceabl e No No No Memor y replaceab le No No Ye s Numbe[...]

11 System TS - 1679 U- RP TS - EC 16 79U - RP CPU Int el ® Core i3 D ual C ore (3.30 GHz) Inte l ® X eon Qua d Core (3. 20 GHz) Memory 4 GB DDR3 RAM 4 GB DDR3 ECC RA M Fla sh 512MB (US B DOM) 512MB (US B DOM) CPU repl aceabl e No No Memor y replaceab le Ye s Ye s Number of LONG - DIMM slot 4 4 Number of hard driv e slots 16 16 Number of expansi o[...]

12 System TS - 269 Pro TS - 469 Pro TS - 569 Pro CPU Dual - co re Intel ® Atom ™ process or (2.13 GHz) Dual - co re Intel ® Atom ™ process or (2.13 GHz) Dual - co re Intel ® Atom ™ process or (2.13 GHz) Memory 1GB DDR3 (Expan dable RAM, up t o 3GB) 1GB DDR3 (Expan dable RAM, up t o 3GB) 1GB DDR3 (Expan dable RAM, up t o 3GB) Fla sh 512MB ([...]

13 System TS - 469U - RP /SP TS - 869U - RP TS - 1269U - RP CPU Dual - co re Intel ® Atom ™ process or (2.13 GHz) Dual - co re Intel ® Atom ™ process or (2.13 GHz) Dual - co re Int el ® Atom ™ process or (2.13 GHz) Memory 1GB DDR3 (Expan dable RAM, up t o 3GB) 2GB DDR3 (Expan dable RAM, up t o 4 GB) 2GB DDR3 (Expan dable RAM, up t o 4 GB) [...]

14 System TS - 269L TS - 469L TS - 569L CPU Dual - core Intel ® Atom™ processor (1 .86 GHz) Dual - core Intel ® At o m™ processor (2 .13 GHz) Dual - core Intel ® Atom™ processor (2 .13 GHz) Memory 1GB DDR3 ( Expandable RAM, up t o 3GB) 1GB DDR3 ( Expandable RAM, up t o 3GB) 1GB DDR3 ( Expandable RAM, up t o 3GB) Fla sh 512MB (USB D OM) 512[...]

15 System TS - 870U - RP TS - 1270U - RP CPU Intel® C eleron® Proc essor 2. 10 GHz Intel® C eleron® Proc essor 2. 10 GHz Memory 4GB DDR3 4GB DDR3 Fla sh 512MB 512MB CPU repl aceabl e No No Memory replacea ble Ye s Ye s Number of SODIMM sl ots 4 4 Number of hard driv e slots 8 12[...]

16 Chapt er 2. Power But ton and R eset Button Behavio r  P ower button: Press to turn on or tu rn off . System Power button (Tu rn on) Power button (Hard ware turn off) Power button (Forc e turn off ) All models Press on ce 1.5 sec 5 sec  R eset butto n: Press to reset the system settings. System Basic sy stem re set (1 beep ) Advanc ed syst[...]

17 Advanc ed system reset (1 0 sec) P ress the re set bu tton f or 10 seconds ; you wi ll hear t wo b eeps at the t hi rd and the te n th seconds . The NAS will reset all the sys tem settings to default as it does b y web - based system rese t i n “ Administr ation” > “Res to re to F actory Default” exc ept all the data are reserv ed. Th[...]

18 Chapt er 3. USB One Touc h Copy System Number o f secon ds (pres s th e one t ouch co py butto n to trigg er data copy) All NAS models 0.5 sec Data Copy by the Fro nt USB Port The NAS s upports instant data copy back up from the ex t ernal USB device to the NAS or the other wa y ro un d by the front one touc h copy button. T o use this function,[...]

19 Chapt er 4. LED and Alarm B uzzer Specificatio ns The LED indicators of the NAS indicate the system status and info rmation. When the NAS is turne d on, chec k the following items to make sure t he system sta tus is normal . Not e tha t the follo wing LED info rmat ion is app lic able only w hen users have pro perly i nstal led t he hard d rive [...]

20 LAN Ora ng e Ora ng e The NAS is c onnect ed to t he netw ork Fla shes ora ng e The NAS is bei ng ac cess ed from the n etwork 10 G bE 1 Green Green The 1 0GbE networ k expansion card is ins ta lled Off No 10GbE networ k expansion car d is installed HDD Re d/ Green Fl ashes red The di sk dat a is b eing acce ssed and a read/ w rit e error occur [...]

21 Beep alarm : All NAS models The beep alarm can be disabled in “Sys tem Administr ation” > “Hardw a re Se ttings” . Beep soun d Number of T imes Descr iption Short beep (0 .5 s ec) 1 1. The NAS is starting up . 2. The N AS i s be i ng s hut down (softw ar e s h utdown) . 3. The user presses the reset butto n to reset t he NAS . 4. The [...]

22 Chapt er 5. Upgrade Mem ory on QNAP Tur bo NAS (RAM Mod ule Installat ion) Warn ing:  The following instr uctions s houl d only be performed by an authorized and tr ained technicia n.  Strictly adhe re to th e instr ucti ons to install a RA M module on the NAS. F ailure to do so could result in injury to human body or death. QNAP provid es[...]

23 4. Remove the ca se c over of th e NAS g ently . 5. Lift up th e Mylar s heet. Loca te th e mem ory slo t. M ake su re the slot i s empt y . 6. Gr asp th e edge of the memor y module. Align the notc h on the gold edge of the module with the no tch in the memory slot. Slide the memo ry module to the s lot at a 45 - degree angle (approximately). 7[...]

24 8. Ro tate the memory module towar ds the motherboard until the s ecuring clips c licks into place. 9. Close the ca se cover a nd fasten the screws. C onnec t the power adaptor and cables back to the NAS . 10. T o check that th e mem ory m odul e is re cogni zed by t he NAS, p ower u p th e NAS and login the web inter face as an administrato r .[...]

25 5.2 TS -x69U- RP /SP serie s (4/8 /12 - bay) Follow th e steps below to install a RAM module on the NAS. 1. T urn o ff the NAS. Disconnect the power adaptor , network cable(s), an d any other connect ors or cab les fr om the NAS. 2. Before installing the memory module, put on an antistatic wr i st str ap to prevent elect rosta t ic di scharge. T[...]

26 4. Open the NAS . 5. Sli de the m em ory module to the slot a t a 45 - degree angle (appro xi mately) .[...]

27 6. Press the m emory modu le down whil e hol ding th e cli ps open . 7. Make sur e th e memo ry modu le si ts in properl y wi th th e clip s in pl ace. 8. Cl ose the NA S cover an d fast en th e screw s. Connect the po w er adaptor and cables back to the NAS .[...]

28 5.3 TS -879U- RP, T S -1279U- RP, TS -EC879U- RP, TS -EC1279U- RP , T S -1679U- RP, TS -EC1679U- RP , TS -870U- RP , TS -1270U- RP QNAP p rovid es a 4 GB DDR3* RAM module and a 4GB DDR3 ECC ** RAM module (optional purch ase) f or use rs to u pg rade th e mem ory of t he NAS. I nse rt an extra RAM modul e on the motherb oard of the NAS to upgrade[...]

29 2. Ho ld the notch at the edge of the to p cov er . Remove the top cover i n both hands. 3. R eleas e t he ejector clips ge ntly by pulling them out o f the sides of the RAM slot.[...]

30 4. Gr asp the edge of the RAM module . Align the no tch on the gold edge of the RAM module with the notc h in the RAM slot . Ins e rt the RAM module to the RAM slot until it cannot go an y f u r t h e r.[...]

31 Chapt er 6. Networ k Expansion Card Inst allation Warn ing:  The following instr uctions s houl d only be performed by an authorized and tr ained technicia n.  Strictly adhe re to the instruc tions to install a netwo r k expa nsion card on the NA S. F ai lure to do so could resu lt in injury to human body or death. The TS - x79 Pr o seri e[...]

32 Bra ck et C Netwo rk Ex pansion Card Compat ibilit y Brac ket A (X520 - T2) Int el ® Eth ernet S erver A dapt er X520 - T2 (E10G42B) Bra ck et B (X520 - SR2/X520 - DA2) 1. Intel ® Eth ernet S erver A dapt er X520 - SR2 (E10G42BFSR) 2. Intel ® Eth ernet S erver A dapt er X520 - DA2 (E10G42B TDA) Bra ck et C ( Emu lex) 1. Emulex OneCo n nect 10[...]

33 1. T urn off the NA S. Disconnect the power adaptor , network cable(s ), and any o th er connect ors or cab les fr om the NAS. 2. Befo re installing the network ex pansion card, put on an antistatic wrist strap to prev ent electr ostatic d ischarg e. The crocodile clip should be connecte d to the grou nd. 3. Loosen the se ven scr ews on t he r e[...]

34 5. Loosen the sc rews an d rem ove the e xpansi on sl ot cover . 6. Gr asp the edge of the network ex pansion card. Align the notch o n the gold edge o f the card with the no tch i n th e PCIe slot. Insert the network expansion car d to the PCIe s lot until it ca nnot go any fur ther .[...]

35 7. F asten the sc rews. 8. Close th e cas e cover an d fasten the sc rews. Con nect th e pow er adapt or and ca bles t o th e NAS. 9. To check that the network expansion is reco gni ze d by the NAS, power up the NAS and login the web inter face as an administrato r . Go to “ S ystem Admi nistra ti on ” > “ Netw ork ” > “ TC P / I[...]

36 6.2 TS -879U- RP, TS -EC879U- RP, TS -1279U- RP, TS -EC1279U-RP , TS -1679 U- RP, TS -EC1679U- RP 1. T urn o ff the NAS. Disconnect the power adaptor , network c abl e(s), and any other connect ors o r cab les fr om th e NAS. 2. Before installi ng the netwo r k expa nsion card, put on an antistat i c wr ist str ap t o prev ent electros tatic dis[...]

37 5. Loose n the 4 screws as sho wn i n the illustr ation. 6. Grasp th e meta l edg e of th e riser card m odul e. Remove the modul e gen tly .[...]

38 7. Loos en the screw a nd rem ove the e xpansi on sl ot cover . 8. Inse rt the networ k exp ansion car d t o the P C Ie slot until it canno t go any furth er . Th en fasten the s crew.[...]

39 9. Gr asp th e me tal edge of the riser card mo dul e. Align the no tch on the gold edge of the riser c ard wi th th e notch in the P CIe slot . Insert the ri ser card modu le to the PC Ie slot until it ca nnot go any fur ther . 10. F ast en the screws . Cl ose the case cover and fast en the s crew s. 11. Connec t the power adaptor and cables to[...]

40 6.3 TS -870U- RP, T S -1270U- RP 1. T urn o ff the NAS. Disconnect the power adaptor , network c abl e(s), and any other connect ors or cab les fr om the NAS. 2. Before installin g the ne twork expans i on card, put on an antistatic wrist s tra p to prev ent electros tatic dischar ge. The croco di le clip should be co nn ec t ed to the ground. 3[...]

41 6. Gr asp th e edge of the expansion c ard. Align the no tch on the gol d ed ge of the card w ith the n otch i n the PC Ie sl ot. Ins ert th e netw ork e xpansi on card t o the PCIe slot until it cannot go any further . 7. F ast en the screws . 8. Close the case cov er an d fas t en the screws. Connec t the power adaptor and cables to th e NAS. [...]

42 Chapt er 7. Hot - swap Hard Drive s The QNAP NAS is compatible with 2.5 - inch / 3.5 - inch SA T A hard disk d rives fr om majo r hard disk br ands . For t he updated hard d ri ve co mpatibility list, plea se visit http://www .qnap.c om . Caut ion:  QNAP di sclai ms any res ponsibility for prod uct damage/malfunct ion or data loss/ re covery [...]

43 TS - 269L, TS - 46 9L, TS - 569L, TS - 669L, TS - 869L , TS - 870U - R P, TS - 1270U - RP The N AS supports ho t - swapping the har d drives when 1 member d rive c ras hes in RAID 1, 1– 2 mem ber d rives c ras h in RAID 5 or RA ID 6 . Foll ow the st eps b elow t o hot - swap the hard d rive wh en a m ember d rive fa ils i n a RA ID confi gurat[...]

44 Chapt er 8. RAID Re covery The QNAP NAS su pport s excl usive RA ID rec overy techn olog y to rec over a fai led R AID disk vo l ume fr om uni nte ntio nal disconn ection or rem ov a l of th e hard dri ves from the syst em. Usin g the RAID rec overy , use rs can recove r an i na cti ve RAID 1, R A ID 5 , or R AID 6 vol ume to degr aded mode, or [...]

45 Stan dard RAID 5 QNAP RAID 5 Standard RAID 6 QNAP RAID 6 Degrad ed mod e N-1 N-1 N- 1 & N -2 N- 1 & N -2 Rea d o nly p rot ection (for immediate data backup & hard d rive repl acemen t) N/A N- 1, ba d blocks found in the su rv iving d riv es of the array . N/A N- 2, bad blocks found in the su rv iving d riv es of the array . RA ID r [...]

46 Chapt er 9. Use the LCD Panel This featur e is only pro v ided by the NAS models with LCD panels. Pleas e vis it http://www .qnap.c om for det ai l s. The NAS provi des a ha ndy LCD panel for u sers to perform disk conf iguration and v i ew the syst em in formati on. When the NAS has star t ed up, the server name and IP addre ss will be shown. N[...]

47 For exa mple, w hen 5 har d drives installed are a vail able on the NA S , th e LCD pa nel show s: C o n f i g . D i s k s ? → R A I D 5 P ress the “ Select” button to brow se more options, for exa mpl e, RAI D 6. Press the “E nter” button and the fo llowing message s hows. Press the “Select” button to select “Yes” to con firm [...]

48 To encrypt the disk volume * , s elect “ Yes” w hen the LC D panel sho ws <En crypt V olu me?>. The default enc ryption password is “admin”. To change the pass word, please login the web - based administration interf ace as an administrato r and change the settings in “Device Configur ati on” > “Disk vo lume Encr yption Ma[...]

49 View system information by the LCD panel When t he LCD panel shows the s erver n ame an d IP a ddres s, pr ess the “Ente r” butt on to ente r the Main Menu . The Ma i n Menu consists o f the follow i ng ite ms: 1. TCP/I P 2. Physi cal di sk 3. Volume 4. System 5. Shut down 6. Reb oot 7. Pas sword 8. Back 1. T CP/ IP T he fol lowi ng opti ons[...]

50 2. P hysica l disk T he fol lowi ng opti ons are available :  Di sk In fo  Back to Main Menu The disk info s ho ws the temper ature and the capacity of the hard drive. D i s k : 1 T e m p : 5 0 ° C S i z e : 2 3 2 G B 3. Vo lume Thi s section show s the disk co nfiguration of the NAS. The first line s hows the RA ID configuration and s to[...]

51 4. S ystem This sec tion shows the sys tem temperature and the rota tion speed of the s ystem fan. C P U T e m p : 5 0 ° C S y s T e m p : 5 5 ° C S y s F a n : 8 6 5 R P M 5. S hut down Use this option to turn off the NAS. P ress the “Selec t” button to select “Yes ”. Th en press the “Enter ” button to confirm. 6. R eboot Use this[...]

52 System Me ssages When t he NAS encou nters system erro r, an er ror mes sage w ill b e shown on the LC D pan el. Press the “E nter” button to view the message. Press the “Enter” b utton again to view the next m essag e. S y s t e m E r r o r ! P l s . C h e c k L o g s System Me ssage Descript ion Sys. Fan Failed The system fan fail s Sy[...]

53 Chapt er 10. Inst all Power Supp ly Unit * Thi s section a pplies t o ra ckmount N AS mod els only . The power supply units o f TS - 879U - RP , TS - EC879U - RP , TS - 469U - RP /SP , TS - 869U - R P, and TS - 1269U -RP should only be replace d by an authorized and tr ained technic i an . 10.1 1U T urbo NAS The following instr uctions s houl d [...]

54 4. F aste n the screw tightly . 5. T urn on the NAS . Note: T o rep lace a fail ed power suppl y uni t, tu rn off the NA S. Th en re move the fai led u ni t safel y and r epeat st eps 3 - 5 abov e to install a new power supply unit.[...]

55 10.2 TS -469U- RP /SP The following instr uctions s houl d only be performed by an authorized and tr ained technicia n. Fo ll ow the st eps b elow to replace a failed power supply un i t on the TS - 469U - RP /SP . 1. T urn o ff the NAS. 2. Press the g reen l ever and remove the defective power supply unit . 3. Inse rt a new power suppl y un i t[...]

56 Warn ing: The NAS supports replacing the re dundant power s u pply unit withou t turn ing off t he ser ver when redunda nt powe r sup ply m ode is en abled. Howe ver , us ers ar e strongly re commended to turn O FF the NAS befo re replacing the pow er supply unit to reduc e the ri sk of electri c sho ck. A second power s upply unit can be instal[...]

57 3. Unplug the f ail ed po wer supply . 4. Plug in a new po w er suppl y to the NAS. 5. T urn on the NAS .[...]

58 10.4 2U T ur bo NAS (e xcept T S -1279U- RP and T S -EC1279U- RP ) The following instr uctions s houl d only be performed by an authorized and tr ained technicia n. To repl ace a faile d power supply unit on a 2U T urb o NAS, f oll ow the step s bel ow . 1. T urn off the NA S. 2. Unfa sten the screw on the failed po wer supply in an a nticloc kw[...]

59 4. Plug in the new power supply to the NAS . 5. F asten the sc r ew on the power supply in clock wi se d irection. 6. T urn on the NAS .[...]

60 Enab le war ning al ert for redundant power supply on the web - b ased interface : If two power supply units (PSU) h ave b een i nstal led on the NAS and connected to the power socket s , both PSU w ill supp l y the po w er to the NAS (applied to 1U and 2U models). U sers can enable re du ndant pow er supply mode in “S ystem Administration” [...]

61 The follo win g descri ption app lies to 1U NA S mo dels on ly. (1) Pow er s up ply in dic ato rs:  Green (left) power indicato r: Indicates th e power supply unit is in norm al status.  Re d ( ri ght ) power indicator: Indicate s th e power s upply unit is in abnormal status. (2) M ute power alarm button: When a n erro r is det ect ed on [...]

62 Technical Suppo rt QNAP pro vides dedicated online s upport and custo m er se rvice vi a in stant messeng er . Online Support: http://www .qnap .com MSN: q.suppor t@h otmail.com Skype: q na pskyp e For um : http://fo rum.qnap.com Techn ical S upport in the US A and Can ada : Email: q_suppor tus@qnap.c om TEL: +1 - 909 - 595 - 2782 Address: 168 U[...]

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