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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Quatech DSE-410D. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Quatech DSE-410D o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Quatech DSE-410D se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Quatech DSE-410D, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Quatech DSE-410D debe contener:
- información acerca de las especificaciones técnicas del dispositivo Quatech DSE-410D
- nombre de fabricante y año de fabricación del dispositivo Quatech DSE-410D
- condiciones de uso, configuración y mantenimiento del dispositivo Quatech DSE-410D
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Quatech DSE-410D no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Quatech DSE-410D y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Quatech en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Quatech DSE-410D, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Quatech DSE-410D, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Quatech DSE-410D. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
Dual-Port Multi-Interface (RS-232/422/485) Ethernet Serial Device Server Model DSE-410D Documentation Number: 940-0186-100 World Headquarters Quatech, Inc. 5675 Hudson Industrial Parkway Hudson, OH 44236 Telephone (330) 655-900 0 - Fax (330) 655-9010 Home Page: http://www. Quatech.com/ Sales e-Mail: sales@Quatech.com - Fax (330) 655-9070 Technical [...]
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Página 2
Copyright Copyright © 2 003, Quatech, Inc. All rights are reserved. The informati on contained in t his docum ent cannot be reproduc ed in any form without the written c onsent of Quatech, Inc. Any software programs that might accompany this document can be used only in accordance with any license agreem en t(s) between the purchaser and Quatech, [...]
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Página 3
T able of Content s 1 Introduction ..................................................................................... 1 Features ........................................................................................................ 1 Communication Modes ......................................................................................... 2[...]
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Página 4
3 Install Quatech DSE-410D Software............................................ 15 4 Using DSE-410D Manager ........................................................... 19 Searching LAN for DSE-410D ................................................................. 19 Firmware Upgrade ..................................................................[...]
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Página 5
6 Installing Virtual Com Port .......................................................... 29 Use Device Manager to View New Ports ................................................. 32 7 Removing a Virtual Com Port....................................................... 35 Removing the Virtual COM port with the DSE-410D Management software ............[...]
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Página 6
iv DSE-410D Own er’s Manua l – Document Number: 940- 0186-100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 7
1 Introduction The Quatech DSE-410D Dual-Port Ethernet Serial device s erver provides Ethernet to Serial connections for RS-2 32, RS-422, or RS-485 devices. The serial ports can be accessed over a LAN/WAN using “Direct IP Mo de”, “Virtual COM Port”, or “Paired Mode” connecti on. The 10/10 0 Mbps Ethe rnet connection a uto-selects 10 Bas[...]
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Página 8
Communication Modes The DSE-410D enables communication wit h serial device s over a LAN or WAN. Serial devices are no longer l imit ed to a physical connection to the PC COM port. They can be in stalled anywhe re on the LAN using TCP/IP or UDP/IP communications. This will allow traditional Windows PC so ftware access to serial devices anywhe re on [...]
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Página 9
Heart Beat Connection The Heart Beat C onnection provi des an ex tra measure of reliable comm unications assurance in V irtual COM Po rt Mode or Pai red (Tunnelin g) Mode. This fe ature restores the TCP connection if communication is temporarily lo st at either end due to loss of power or Ethernet connectio n. Without this fe ature, a device that l[...]
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Página 10
Step 2: Attach the DSE-410D to your network’s switch or hub using a standard Cat 5 Ethernet cable, or directly to the LAN port on your computer using a crossover cable. You can conne ct your seri al devices now if needed. If using Telnet fo r setup, refer to the Console mode section, Chapter 9, and Chapter 5, then power up th e DSE-410D. Step 3: [...]
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Página 11
Specifications Serial Mem ory: 8K bytes per port LAN: 10/100 Mbps Auto-detect ing 10 BaseT or 10 0 BaseTX Protocols TCP, IP, ARP, DHCP, Telnet , HTTP, UDP, ICMP Indicators Power – Red LED Link – Yellow or Green (10 BaseT or 100 BaseTX) Ready – Flashing Green Connectors Ethernet: single RJ-45 fe male Serial: two - 9 pin D-type male (DB9M) DSE-[...]
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Página 12
Dimensions 3.35 x 4.5 x 0.90 in (8.5 x 11.5 x 2.3 cm) Hardware and Included Accessories DSE-410D Ethernet Serial Device Serve r Power Supply: 12VDC/500mA (tip positive/sleeve negative) Area Depe ndent: US p ower plug (120VAC/ 60Hz) or International AC plug (220/240 VAC/50Hz) Manual (pape r copy of this manual ) CD-ROM disc with sof tware for Window[...]
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Página 13
2 Hardware This section covers indicator s, switch settings and connections. Side View – when vertically mounted Light Indication Power Red - Power is applied Link Yellow – 10 BaseT Ethernet or Green – 100 BaseTX Etherne t connection establi shed Ready Flashing Green – system is ready Ethernet Connection A straight-through RJ45 (male) Ether[...]
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Página 14
Top View Power Connection Connect the includ ed power supply to the DC-IN jack, and then plug th e supply into the local power ou tlet . When power is applied, the Red power light will illuminate. The tip of the power plug is positive, the sleeve is negative. The standard 12VDC/500m A power s upply fo r North Am erica shipme nt is 120VAC /60Hz; fo [...]
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Página 15
RS-485 Mo de The RS-485 mode supports t he Transmit a nd Receive Channels using 2-wire half- duplex operation. The data lines are diffe rential with the Data B line positive relative to Data A in the Mark state. Ground prov ides a comm on mode referenc e. Refer to the Pin-out tabl e for connecti ons. Selecting Internal RS-485 B ias Resistors You ca[...]
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Página 16
Upgrade Mode You can inst all newly re vised firm ware for the DSE- 410D using RS-232 c onnections from a PC, through either the DSE-410D Manager or through the Virtual COM port. See Chapter 8 for details. Console Mode The Console m ode provi des access to the c onfiguration menu using R S-232 connections. Conn ect a null modem crossove r cable bet[...]
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Página 17
The DSE-410 D has two DB- 9 male connect ors. DSE-410D Port 1 - Multi-In terface, dip-switch select able RS-232, RS-422, or RS-485 DSE-410D Port 2 - RS-232 only RS-232 Con nections In the RS-232 mode, the port s are config ured as DTE (Data Term inal Equipment), like a computer. DTE Device (Computer or DSE-410D) When connecti ng to a PC or [...]
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Página 18
RS-422 Con nections In the RS-422 mode, TXD lines are output s and RXD lines are i nputs. Connect the TXDB(+) line to the RXDB(+) line of your device, and the TXDA(-) line to the RXDA(-) line of your de vice. If Flow Control is set for RTS/CTS, connect the RTSB(+) line to the CTSB(+) line of your device an d RTSA(-) to CTSA(-) o f your devi ce. Con[...]
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Página 19
RS-485 Con nections Some RS-485 devices are m arked opposit e from the RS- 485 standa rd that defines t he Data B line as positive relative to Data A during a Mark state befo re enabling the transmitter, and after transmitting before tri-stating. If the RS-485 devices do n’t respond, try swapping the Data B and Data A lines. If you want to connec[...]
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Página 20
14 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 21
3 Install Quatech DSE-410D Software The Windows -based DSE-4 10D Manager and Virtual COM port s oftware m akes configuration fast and easy. We recommend installing the Software to configure the DSE-410D unless you are not using Windows. To install the DSE-410D Manager, Install Virtual Com, Uninstall Virtual COM programs: Inserting the Quatech CD in[...]
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Página 22
3. Clic k Next when t he Quatech DSE-410D Setup window ap pears. 4. In the Choose Destinati on Location window, click Next to install the manager software in the default loca tion (recommended ). Select Browse to install into a user-selected dire ctory. 16 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson I[...]
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Página 23
5. The Setup Status window displays the progress of the installation. 6. Select Finish when the Install Shield Wizard Complete appea rs. When the installation is complete the Install wind ow closes. You can now start the DSE-410D M anager soft ware. If the Managem ent software is loaded i n the defaul t location, use Start/Programs/Quatec h/SDS/ DS[...]
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Página 24
If you have not alread y done so, connect the DSE-410 D to your network using a Cat 5 Ethernet cable or to the LAN port on y our com puter using a crosso ver cable, and t hen apply power. The Power ind icator should l ight Red, t he Link light should indicat e which ty pe of Ethernet connectio n has been made; and the Ready LED will flash ind icati[...]
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Página 25
4 Using DSE-410D Manager The DSE-410 D Manager s oftware perform s several fu nctions: Searches the LAN for in stalled DSE-410D Servers Configures t he DSE-41 0D Server for operation Uninstalls Virtual COM ports Configures Vi rtual COM ports Upgrades Firmware 1. Connect the D SE-410D to th e LAN using a standard Cat 5 Ethernet c[...]
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Página 26
2. In the sideba r icon wi ndow select t he icon labeled Searching Ser ver. The Searching window is shown u ntil all activ e DSE-410D Servers on the LAN are listed i n the main DS E-410D Mana ger Window. These items are sh own in the si debar icon wi ndow of t he DSE-410D Ma nager: Firmware Upgrade This is used when downl oading new firmware to t h[...]
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Página 27
Protocol The TCP or U DP mode is show n. COM Name The mapped C OM num ber is shown. Status The Status indicates the Mapped (Virt ual) COM port condition. “Not Connecte d” is shown when a pro gram does not have the port Open. “Connected” is shown when t hat mapped p ort is Ope n for use. Server Properties Screen Highlight the DSE- 410D Serve[...]
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Página 28
After Confi guring a s needed, click Update to Store the Configuration in the Server. After storin g the config uration, an d answ ering Yes to Restar t, the Server is automatically reset. Repeat Search to verify c hanges. Continued in next chapter. 22 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson Indus[...]
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Página 29
5 Server Properties Con figuration The Quatech DSE-410D can be conf igured in one of three ways: DSE-410D M anager Softwa re Telnet Mode Console m ode The Server Properties Configuration screen sh own in the previous chap ter displays a box for each property; Telnet or Console configu ration will show similar configurati[...]
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Página 30
Server Name You can ente r a new Se rver Name of up to 16 characters . If you have more than one DSE-410D Server on the LAN we recomm en d that you as sign a new name to each. When the DSE- 410D Manager finds DSE- 410D Servers on the LAN it d isplays the Server name and IP Address allowing the us er to distin guish between se veral DSE- 410D Server[...]
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Página 31
DHCP reassigns a different IP address, the software will not be able to communicate with the ha rdware. We rec ommend usin g a stati c IP address. Net Mask The default L AN net mask i s configure d fo r a Class C address. The user can change this if desired. Default is 255.255 .255.0 Gateway The Gateway IP address allows users to acc ess t he DSE-4[...]
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Página 32
Flow Control (Set for each port) The Flow Control setting must match the requirements of the device connected. Tab to the Flow Control field and arrow to None or RTS/CTS. Select None when setting DSE-410D P ort 1 as RS- 485 or 4 -wire RS-422 . Connection Mode (Set for each port) The Connection m ode has tw o options, C lient and Ser ver. Select the[...]
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Página 33
The default setting is 255.255.255.255. If you are no t using the Paired Mode, we recommend not changing this setting until the app lication has been tested and is communicating properly. Then you can activate the address-filtering feature. Update If using the Server Properties screen for Configuration, click the Update button to store the configur[...]
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Página 34
28 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 35
6 Installing Virtual Com Port The Virtual C OM Port softw are enables Wi ndows-based a pplications to use the serial port on the DSE-410D Serve r as a COM port or to use standard Win dows API call s for COM port access. Running the Install Virtual COM port software adds a DSE-410D (COM#) port to the computer that shows up i n the Device Ma nager. T[...]
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Página 36
2. The program searches the LAN for a ll available DSE-410D Servers when it starts, then displays a list of those found in the Found Server window. Highlight the Server at the IP Address you wish to use, and then select OK. 3. After the COMInst window open s, select the desire d COM # i n the Map To: options. 4. Windows XP may provide a not ice con[...]
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Página 37
5. The Protocol TCP/UDP, IP Address, and Port Number will mirror the settings of the selected serial server. After setting both DSE-410D Serial Ports as Virtual COM ports, Select Cancel on the Found Server form . Note: Your PC may have hardware COM ports and devices such as a M odem, IR po rt or USB-based COM ports t hat are not c urrently connect [...]
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Página 38
Use Device Manager to View New Ports 1. Confirm the Virtual COM port in the Device Manager. Double-click Ports to view the list of COM po rt num bers. The installed Virtual COM po rt will be displayed as Qu atech DSE-410D (COM #). 2. Select the DSE-410D COM#. Double-click it to bring up the Properties. 3. Select the Configuration or Port Settings t[...]
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Página 39
4. Use Cancel i f you don’t want to chan ge any settings. Use OK to change the settings. Use Re fresh in the Device Man ager if your version of Windows do esn’t auto refresh. Document Number: 940-0186-10 0 – DSE-410D Owner’s Manu al 33 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.c[...]
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Página 40
34 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 41
7 Removing a Virtual Com Port The DSE-410D Management software’s Uninstall Virtual COM port feature will remove the mappe d COM port in the Devi ce Manager of Wind ows 2000 and XP operating system s. It may also be removed in the Device Manage r of Wind ows 98, Me, NT, 2000, and XP. Windows 98 users will also find a Rem ove Virtual COM feature in[...]
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Página 42
Removing the Virtual COM Port using Device Manager The screen shots w ere taken from a Windows XP operating syste m. 1. On the Desktop select Start/Settings /Control Panel. Sel ect the system icon when the m anager windo w opens. 36 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Huds[...]
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Página 43
2. Select Device Manager in the Sy stem s Properties window. In the Device Manger win dow select the + next to Ports ( COM & LPT) to expand. 3. Highli ght DSE-4 10D (COM #) to be removed, go the Action t ab at the t op of window and select uninstall. A confirm Device Removal window will appear. Select OK to procedure. 4. The DSE-410D COM # will[...]
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Página 44
38 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 45
8 Upgrade Mode New DSE-410D firmware may become available through our Web site for installation into the DSE-410D . The software can be downloa ded to the DSE-410D using either the Virtual C OM or har dware COM port. Using Virtual COM or Serial Connections 1. Make a folder to receive t he fi rmware file. Download the com pressed software file from [...]
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Página 46
6. Select Browse, locate th e folder where you placed the firm ware .hex file, select it, Open, and then select the Upgrade button. 7. In the Serial Port selection options select the COM port number used to connect to the DSE-410D. If using t he Virtual COM port, select that number. 40 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 [...]
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Página 47
8. Next a seri al menu i s shown so y ou can mat ch the Upgra de mode sett ings to DSE-410D Server serial settings (which you noted in Serv er Properties). The settings must match or the upgra de will fail. 9. Upgrade progress will be shown until th e Upgrade was successful message is shown. Select and exit from the Manager software . 10. When the [...]
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Página 48
42 DSE-410D Own er’s Manu al – Document Number: 940-0186- 100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 49
9 Chapter 9: Console Mode Setup Before the D SE-410D is inst alled on a LA N, the Consol e Mode ca n be used to cha nge the settings from the Defaults. Set the thre e DSE-410D switches to the “ON” position. Connect a null modem cable between t he Mu lti-Interface se rial port (DSE-410D Port 1) on the Server an d the COM port on the Computer. Se[...]
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Página 50
The restart message will appe ar. Select Yes to save c hanges. This is necessary to write the settings to the server. To view the ch anges press the Sp ace bar. The screen will reappear. If you assign a password to the server, you will need to supply it before you can view the Configuration screen. When you access t h e server with a pass word and [...]
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Página 51
10 Appendix A: RS-232, RS- 422 Loopback Connections For Transmit and Receive loopba ck, connect only those lines. When Flow Control setting on the Serial device server is set for RTS/CTS, those lines must be looped. Usually DTR and DSR must also be looped. The Flow Control setting for the program must match the Server settin gs. The CD connection i[...]
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Página 52
A-2 DSE-410D Own er’s Manua l – Document Number: 940-0186-100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 53
11 Appendix B: RS-232 Connections RS-232 Signal Name DTE RS-232 DB9M Pin Carrier Detect In DCD 1 Receive (Rx) Data In RXD 2 Transmit (Tx) Data Out TXD 3 Data Terminal Ready Out DTR 4 Signal Ground --- GND 5 Data Set Ready In DSR 6 Request To Send Out RT S 7 Clear To Send In CT S 8 Ring Indicator In RI 9 DTE Device (Computer or DSE-410D) Document Nu[...]
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Página 54
RS-232 Con nections (c ont’d.) Refer to Chapter 2 for more i nformation. B-2 DSE-410D Own er’s Manual – Document Number: 940-0186-100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 55
12 Appendix C: RS-422 Connections RS-422 Con nections RS-422 Signal Name Direction RS-422 DB9M Pin Receive Data A ( − ) In RXDA ( − ) 1 Receive Data B (+) In RXDB (+) 2 Transmit Data B (+) Out T XDB (+) 3 Transmit Data A ( − ) Out TXDA ( − ) 4 Signal Ground --- GND 5 Clear to Send A ( − ) In CTSA ( − ) 6 Clear to Send B (+) In CT SB (+)[...]
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Página 56
RS-422 Con nections (c ont’d.) Refer to Chapter 2 for more i nformation . C-2 DSE-410D Own er’s Manual – Document Number: 940-0186-100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 57
13 Appendix D: RS-485 Connections RS-485 Signal Name Direction RS-485 DB9M Pin Data B (+) In/Out DAT A B (+) 3 Data A ( − ) In/Out DAT A A ( − ) 4 Signal Ground --- GND 5 Refer to Chapter 2 for more i nformation . Document Number: 940-0186-10 0 – DSE-410D Owner’s Manu al D-1 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 423[...]
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Página 58
D-2 DSE-410D Own er’s Manua l – Document Number: 940-0186-100 Quatech, Inc. - 567 5 Hudson Industrial P arkway, Hudson, OH 4 4236 – 330.655 .9000 http://www.quatech.com[...]
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Página 59
14 Appendix E: Warranty Quatech, Inc. warrants the Serial Device Server to be f ree of defect s in materials an d workmanship for a period of five (5) years from th e date of purchase. Quate ch, Inc. will repa ir or replace any board th at fails to perform unde r normal operating conditions and in accordance with the procedures outl ined in this do[...]
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Página 60
QUATECH, ITS LICENSORS, DISTRIBU TORS, AND SUPPLI ERS (INCLUDING ITS AND THEIR DIRECTORS, OFFICERS, EMPL OYEES, AND AGENTS) SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT , INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING WI THOUT LIMITATION LOST PROFITS, BUSINESS INTERRUPTION, LOST OR CORRUPTED DATA OR SOFTWARE, OR ANY OTHER DAMAGES ARISI[...]