Rose electronic MAN-VR2 manual

Vista Remot e 2 SINGLE USER REMOTE KVM ACCESS OVER IP 10707 Stancliff Road Houston, Texas 7709 Phone: (281) 933 - 7673 www.rose.c om INSTA LLAT ION AND OPERAT I ONS M A NU AL[...]

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LIMITED W ARRANTY Copyrigh t Ro se Elec tronic s 200 8. All ri ghts reserv ed. No part of this m anu al ma y be re prod uced, store d in a retriev al s ystem, o r tra nscribe d in any fo rm or an y means, electr onic or m ech anic al, incl uding photoc opying and r ecordi ng, wi thou t the p rior written p ermis sion of Rose E lectr onics . Rose El[...]

FCC / IC ST A T EM ENTS, EU DECL ARATION OF CONFORM ITY FEDERAL COMMUNI CATIONS COMMI S S I ON AND INDUSTRY CANADA RADIO - FREQUENCY INT E RF ERENCE STA TEMENTS This equipment generates, uses and can radiate radio frequency energy and if not instal l ed and used properly, that is in strict accordance with t he manufact urer’ s instructions m ay c[...]

T A BL E of CONTENT S Contents Pa ge # System Int roduction ................................................................................................................... 1 Features ......................... ....................................................................................................... 2 Package cont ents .............[...]

Figures Pa ge # Figure 1. Vista Remote 2 Models .............................................................................................. 5 Figure 2. Connecting a KVM ..................................................................................................... 6 Figure 3. Connecting Computers ....................................... ...[...]

INTRODUCTION Vista Remote 2 Installati on and Ope rations Manual 1 System Introduction Thank you for choosing Vista Remote™ 2 from Rose Electronics for your network acces s soluti ons. This intelligent and innovative produc t is the result of Rose Electronics commitment to providing stat e of the art, economical switching solutions f or today’s[...]

2 Vista Remote 2 Installati on and Operation s M anual Features  Models available: 4- port model 8- port model  Solid - state embedded unit, has no disk drive for maximum reliability  Remote applicat i on (Real VNC or Java applet) can be installed directly f rom the unit  Local KVM port for configuring and direct access to the connected[...]

Vista Remote 2 Installati on and Ope rations Manual 3 Rose Electronics w eb site Visit our web site at www.rose.com for additional inf orm ation on Vista Remote 2 and other products offered by Rose Electronics t hat are designed for data center appli c ati ons, class room environments, and m any other access and switching applications. Product Regi[...]

OVERVIEW 4 Vista Remote 2 Installati on and Operation s M anual Sy stem Ov ervie w Vista Remote 2 is a versatile and powerful product that can extend the range of access to your compute rs from anywhere in the world. It is designed to provide seamless and trouble - free access from any workstation on your network or any remote user to any connected[...]

Vista Remote 2 Installati on and Ope rations Manual 5 Vista Remo te 2 Mode ls (Part Number KVL - 1R4UA/OV/ 2) Connector Type Power Adapter CPU (4) DB25F KVM (1) DB 25F RS232 RJ11F LINK RJ45F (Part Number KVL - 1R8UA/OV/2) Connector Type Power Adapter CPU (8) DB25F KVM (1) DB 25F RS232 RJ11F LINK RJ45F Figure 1 . Vista Remot e 2 M odels[...]

INSTAL L ATION 6 Vista Remote 2 Installati on and Operation s M anual Vista Remo te 2 Inst allat ion Installi ng the Vista Remote 2 is a very easy process and should be performed by a designated administrat or. The administ rator will inst al l, configure, and set - up user access profi l es. A network administrat or will need to ass i gn an IP add[...]

Vista Remote 2 Installati on and Ope rations Manual 7 Connecting the Computers Connect each computer to the Vista Remote 2 using the appropriate CPU adapter cable designed to interfac e to the type of computer being connected (PS/2, Unix, SUN, DEC, Apple, etc). Connect the DB25M end of the CPU adapter cable to the desired DB25F CPU port on the rear[...]

UNIT CONFIGUR ATION 8 Vista Remote 2 Installati on and Operation s M anual Configuring the Vista Remote 2 IP I nput module When you locally connect to Vista Remote 2 unit for the first time the Unit and Network must be configured. Follow the recommended procedure below to configure al l m odels: Make all c able connect ions to t he KVM station, net[...]

Vista Remote 2 Installati on and Ope rations Manual 9 Hardware The hardware version level is displayed in this fiel d. Firmware The Vista Remote 2 firmware version is displayed in t his field Keyboard Layout Using the left and right arrow keys, select the keyboard type expected from the host computers. A dmin passw or d Enter an administrat or pass[...]

NETWORK CO NF I GURATION 10 Vista Remote 2 Insta llation and Operations Manual Configuring the Network Figure 7 . Network Configura tion MAC address Media Access Control Address – this is the unique and unchangeable code that was hard co ded within your Vista Remote 2 unit when it was built. It consists of two 6 - digit hexadecimal (base 16) numb[...]

Vista Remote 2 Installati on and Ope rations Manual 11 Screen #3 is a secure keys screen that will display after the network information has been entered. Figure 8 . Secure Ke y calc ulation This screen uses mouse movements and keyboard inputs to create random data. This unpredictabl e information is then com bined with several other factors to dev[...]

12 Vista Remote 2 Insta llation and Operations Manual To view the menu options press <CTRL > < ALT> <C > . (I f t he default hotkeys were altered on the Configure Unit screen, us e the new hotkeys plus C) Figure 10 . Control menu Logoff Select this opti on to close your current session and d isplay the s creensaver. Restore mouse [...]

Vista Remote 2 Installati on and Ope rations Manual 13 Configura tion Select the “Configurat ion” tab to gain access t o the Unit and Network configuration menus. You can also reset the Vista Remote 2 to its initial state. Access mod e Allows you to choose between the Shared mode (where all other logged on users can see your operations) and the[...]

14 Vista Remote 2 Insta llation and Operations Manual Remote Configuration Connect r emo t el y to the Vista Remote 2 unit from any network workstation. When connected, click on the “Configure” tab in the upper right corner of the display. The below configurati on menu will display. Som e of the remote confi guration menus are similar to t he l[...]

Vista Remote 2 Installati on and Ope rations Manual 15 User A ccount s Selecting user accounts will dis pl ay the f ollowing m enu. Figure 12 . User A cco u n ts The first of the sixteen accounts is the admin account and is the only account with access rights to the configurati on menus. The user name and access rights are fixed for the admin accou[...]

16 Vista Remote 2 Insta llation and Operations Manual Unit Configuration The ‘Unit Configurati on “option tab will displ ay the following menu. Hardware Version Indic ates the version of the electronic circuit ry within the Vista Remote 2 unit. Firmware Versi on Indicates the version of the hardwired software withi n t he Vist a Remote 2 flash [...]

Vista Remote 2 Installati on and Ope rations Manual 17 Encry ption Three encryption options are available; Always on, Prefer off , Pref er on. The one to choo s e depends on the specific details of your install ation. The use of encryption im poses a slight performance overhead of roughly 10% but is highl y secure against third party int rusion. En[...]

18 Vista Remote 2 Insta llation and Operations Manual Mouse Latenc y Allowan ce This option is used during calibration to acc ount for lat ency delays (caused as signals pass through a device) introduced by some KVM switches. During calibration, t he V ista Remote 2 waits for 40ms after each mouse movement before sampling the next. If a KVM device [...]

Vista Remote 2 Installati on and Ope rations Manual 19 Time and Date Configuration Figure 14 . T ime and Date Configura tion Use the left and right arrow keys to select the correct time and date. The time entry uses the 24 hour clock notation. The int ernal real time clock will continue t o run for roughly one week without power to the Vista Remote[...]

20 Vista Remote 2 Insta llation and Operations Manual Network Configuration This menu allows you to r em o t el y c onfigure various aspects of the IP port and its relationship with the local network. Figure 15 . Configure Network M AC address Media Access Control Address – this is the unique and unchangeable code that was hard coded within Vista[...]

Vista Remote 2 Installati on and Ope rations Manual 21 IP Gatew ay This is the address of the device that links the local network the Vista Remote 2 is connected to another network such as the wider Internet. Usuall y the actual gateway is a network switch or router and it will be used whenever a required address lies outside the current network. V[...]

22 Vista Remote 2 Insta llation and Operations Manual It is recommended that the naming and hot key assignments for each Host Configuration entry match the CPU port configurati on of the Vista Remote 2. Entry #1 - Name and hot key defined to switch to CPU port #1, Entry #2 for CPU port #2, etc. Examples of Hot key s equences for switc hing to a giv[...]

Vista Remote 2 Installati on and Ope rations Manual 23 The first three (3) columns show the date the event occurr ed. The next column is the time the event occurred. The last column describes the type of event with the users name and the access method. The “Clear log” tab will clear all entries in the log The “Refresh” tab will refres h the[...]

24 Vista Remote 2 Insta llation and Operations Manual KVM Switch Module Configuration Connect to the unit directly from the local KVM station and logon. A computer must be connected to CPU port #1 and powered on. Using the local keyboard, press and release the left Ctrl key, then within 2 seconds press the F12 key. The press and release of the left[...]

Vista Remote 2 Installati on and Ope rations Manual 25 Change the computer names S electing “Names” and pressing enter will display the below displ ay. Figure 18 . Change computer names Each computer is initi ally assi gned a computer name, “computer x”, where “x” = 1 - 8. To change the computer name to one of your choosing, use the up/[...]

26 Vista Remote 2 Insta llation and Operations Manual Configure appearance The “Configure appearance” m enu allows you to change the foreground and background colors, posit i on the computer name on the screen, change the name fadeout time, font, and set up a screen saver type. Use the up/down arrow keys to select (highlight) the selecti on to [...]

Vista Remote 2 Installati on and Ope rations Manual 27 Name fad eout t ime: This option sets the time when the computer label disappears after switching t o a computer. To change this value, highli ght Name fadeout time and press <Enter> to clear the present value. Enter the new value (0 - 255) and press <Enter>. A value of 0 (zero) inh[...]

28 Vista Remote 2 Insta llation and Operations Manual Configure security Figure 20 . Switch module security setti n g s Configura ti on password: Assigning a “Configurat i on password” prevents unauthori zed c hanges to the Vista Remote 2 switches’ confi gurat i on. To change the password, highlight the configuration password fiel d and press[...]

Vista Remote 2 Installati on and Ope rations Manual 29 If you forget your “Access password”, the person who knows the configure password can enter a new “Access password” for you. If you forget your “Configure password”, contact Rose Electronics Technical Support f or inst ructions. Access tim e: Au t om atically log out (disconnects) o[...]

30 Vista Remote 2 Insta llation and Operations Manual Configure keyboard type The “Configure keyboard t ype” menu allows you to change the keyboard type. Figure 22 . Configure Keyboard You should only have to change the keyboard type if you un - plug the keyb oard or c hange the keyboard from the auto - det ected type. To change t he keyboard t[...]

Vista Remote 2 Installati on and Ope rations Manual 31 Configure miscellaneous This menu allows you t o change the m aximum comput er ports and sc an time. Figure 23 . Configure Misc Maximum ports: The “Maximum ports” configurat i on allows you to change the total num ber of computer ports that are in use. If your using an 8 - port switch and o[...]

32 Vista Remote 2 Insta llation and Operations Manual Save The “Save” function, saves all configurat i on c hanges that have been m ade to flash memory. Figure 24 . S ave Switch settings To save the configuration changes that have been made, select (highlight ) save from the main menu and press <Enter>. When you press <Enter>, a mes[...]

OPERATION Vista Remote 2 Installati on and Ope rations Manual 33 Remot e Syst em Operation Connecting using a w eb browser Connecting to the Vista Remote 2 from a network location or over the internet can be done two ways; using the Built - in Java VNC Viewer or Downloading Windows VNC Viewer from the unit and installing it on the remote computer. [...]

34 Vista Remote 2 Insta llation and Operations Manual Viewer e n cry ption settings The web browser viewers and VNC viewers offer four encryption settings:  Always on - This setting will ensure that the link is encrypted, regardless of Vist a Remote 2 encrypt ion setting.  Let s erver choose - This sett i ng will f ollow the c onfigurat i on [...]

Vista Remote 2 Installati on and Ope rations Manual 35 Controls Tab When you click on the “Controls” tab, the below dropdown menu will display. Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen. When enabled, t he cursor is ‘capt ured’ [...]

36 Vista Remote 2 Insta llation and Operations Manual Video Setti ngs This dialog provides access to all of the key video settings that determi ne image qual i t y and link performance. Using aut omatic configurat ions • Every setting can be individually subjec ted to an automatic configuration (click t he appropriate ‘Aut o’ button) and most[...]

Vista Remote 2 Installati on and Ope rations Manual 37 Host Tab The “Host” tab on the toolbar allows you to easily switch to any CPU port on the unit or system. Each of the Host locations can be set - up with t h e appropriate keyboard command to switch to that port. These keyboard c ommands are s et - up from the “Configure, Host ” tab. Us[...]

38 Vista Remote 2 Insta llation and Operations Manual commands to instruct the KVM Switch module to exercise an option must be configured to either the “Command, Keyboard Control” tab or the Hosts tab. The easiest way to switch to a CPU port is invoke the Computer select window. To do this connect using the VNC viewer, press and release the Ctr[...]

Vista Remote 2 Installati on and Ope rations Manual 39 Keyboard Commands Keyboard comm ands can be used to f urther customi ze the KVM switc h modul e. These commands can be invoked directly from a local or remote keyboard or from the “Command, Keyboard commands” tab on the VNC view toolbar. (To use the keyboard commands, you must be connected [...]

40 Vista Remote 2 Insta llation and Operations Manual Command Ke y Description Computer Select <Ctrl> x +- ctrl+ -x (x = 1, 2 , 3, 4, 5, 6, 7 , 8 ) Connects your k eyboard, video monitor, and mous e to the selected c omputer. Connect to next computer <Ctrl> + (Plus) +- ctrl+ -+ Selects the next sequential c omputer. Connect to previous [...]

Vista Remote 2 Installati on and Ope rations Manual 41 change the Scan Time to another interval press and release the left <Ctrl> key, type “T” then enter the new scan time interval (1 - 16 seconds), and press <Enter>. Reset To “Reset” the mouse and keyboard, press and release the left <Ctrl> key, then type “R”. This c[...]

T ROUBLESHOO TING 42 Vista Remote 2 Insta llation and Operations Manual Troubleshooting Remote network u s e rs are unable to contact the unit  Check that the correct address is being used by the remote users.  Check the network settings. Check that the user’ net work address has not been excluded in the IP access control section.  If Vi[...]

Vista Remote 2 Installati on and Ope rations Manual 43 Computer doe s not boot, keyboard or mouse er r o r received .  Cable is loose, reseat cable and on PC hit F1 to continue or reboot computer.  Wrong cable or keyboard and mouse cabl es re versed.  Cable is defective; try using cable from anot her computer.  Port on the Vis t a Rem o[...]

44 Vista Remote 2 Insta llation and Operations Manual Video fuzzy  Cable too long or wrong type. Verify that resolution and distanc e match. See Appendix G. Upgrade cable if necessary. Video not sy n chronized or wrong co l or  Cable is loose, reseat cable.  Monitor not capable of syncing to video selected, upgrade moni t or.  Cable is [...]

SERVICE and SUPPO R T Vista Remote 2 Installati on and Ope rations Manual 45 Maint enan ce and Re pai r This Unit does not contain any internal user - servi c eabl e parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorizat i on (RA) number from Rose Electronics or an authorized repair cent er. This Return Au[...]

S AF E T Y 46 Vista Remote 2 Insta llation and Operations Manual Safety This Unit has been tested for conformance to safety regulati ons and requirem ents , and has been certified for int ernational use. Lik e all electronic equipment, the Uni t should be used with care. To protect yourself from possibl e injury and t o minimize the risk of damage [...]

Vista Remo te 2 In stallat ion an d Operatio ns M anual 47 Safety and EMC Regulatory St atements Safety Inf ormation Documentation reference symbol . If the product is m arked with t his symbol, refer to the product docum entation to get more information about the product. W A RNI NG A WARNING in the manual denotes a hazard that can cause injury or[...]

APPENDICES 48 Vista Remote 2 Insta llation and Operations Manual A ppendix A – General specif ications Dimensions W idt h Depth Height 4 / 8 port 16.7” / 42.4cm 15.2” / 38.6cm 1.75” / 4.5cm Weight 4- port units 8- port units 6.9 lbs / 3.1 kg 9.3 lbs / 4.2 kg C onnectors Power CPU ports KVM port RS232 Network IEC320 DB25F DB25F RJ45F RJ11F V[...]

Vista Remote 2 Installati on and Ope rations Manual 49 A ppendix C – RackMount The rack mount kit includes the following ite m s:  Two black anodized mounting brackets  Four 6 - 32 x 3/8” flat head mounting screws To rack mount Vista Remote 2 unit, attach the two rack mounting brackets to your Unit with the short fl ange against t he Unit[...]

50 Vista Remote 2 Insta llation and Operations Manual A ppendix D – IP A ccess Contro l Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange all owed addresses in the l ist before the denied addresses’. Thi s is because the positions of entries in the list are vitall[...]

Vista Remo te 2 Inst allat ion and Operat ions Manu al 51 Address ranges Although you can define ranges of addresses, due to the way the mask opera tes, there are certain restric tions on t he particular ranges t hat can be set. For any given address you can encompass neighboring address es in blocks of either 2, 4, 8, 16, 32, 64, 128 , etc. and th[...]

52 Vista Remote 2 Insta llation and Operations Manual Access Use the arrow buttons to select either ‘Allow’ or ‘Deny’ as appropriate. 1 Enter the base network address, the mask and select the appropriate access setting. 2 Click the OK button. To reorder access control entries IMPORTA NT : When reordering, ensure that any specific allowed ad[...]

Vista Remo te 2 Inst allat ion and Operat ions Manu al 53 Color/E n coding Auto select When tick ed, this opt ion wi ll examine the speed of your connection to the Vista Remote 2 unit and apply the m ost suit able encoding m ethod. This option is suggested for the majorit y of installat ions. Preferred encoding There are three manually selectable e[...]

54 Vista Remote 2 Insta llation and Operations Manual Scaling No Scaling No attem pt is made t o make the screen im age fit t he viewer window. You may need to scroll horizontally and/o r vertical l y to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer window. Custom Size Adjust[...]

Vista Remo te 2 Inst allat ion and Operat ions Manu al 55 Misc Shared conne ction (d o not disconnect other viewers) This option does not apply to Vista Remote 2 unit. Full scr een mode When tick ed, the V NC viewer will launch in full sc reen mode. Use the menu key (usually F8) to exit from full screen m ode. Full - screen mode matches server reso[...]

56 Vista Remote 2 Insta llation and Operations Manual Identitie s This feature helps your VNC viewer to confirm that a revisit ed Vista Remote 2 unit is genuine and not another device masquerading as an Vista Remote 2. The list given will retain the identiti es of all visited units (that have full security enabled). When you f irst mak e a secure c[...]

Vista Remo te 2 Inst allat ion and Operat ions Manu al 57 Load / Save Configuration Fi le - Rel oa d Allows you to load a configuration file saved from this, or anothe r vi ewe r . Configuration Fi le - Save Allows you to save the current settings so that they can be copied from one viewer to another. Configuration Fi le - Save A s.. . Allows you t[...]

58 Vista Remote 2 Insta llation and Operations Manual A ppendix E – VNC viewe r window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard w indow control ite ms Restore, Move, Size, Minimi ze, Maximize, and Close control the VNC window as per any other applicat ion. Full sc[...]

Vista Remo te 2 Inst allat ion and Operat ions Manu al 59 A ppendix F – Browser viewe r options When you are connecting to the Vista Remote 2 unit using a Web br owser and the VNC applet, a number of options are available . Click the Options… button There ar e four opt ions pag es: Encoding and color lev el Auto select When ticked, this opti on[...]

60 Vista Remote 2 Insta llation and Operations Manual Inputs View only (ignore mouse & key b oard) When ticked, the viewer will not send keyboard o r mouse information to the Vista Remote 2 unit or host system. Accept clipboard from server This feat ure is restri cted to sof tware server versions of VNC and has no effect on Vista Remote 2 unit [...]

Vista Remo te 2 Inst allat ion and Operat ions Manu al 61 A ppendix G – Supported video modes The following video modes are supported and can be automatically c onfigured by the Vista Remote 2. If a recognized video mode cannot be found, the Vista Remote 2 will gradually change some of the key parameters to discover whether a video lock can be ac[...]

62 Vista Remote 2 Insta llation and Operations Manual A ppendix H – Typemat ic Rate Typematic Co mm and Press the left <Ctrl> key, type “A”, enter the typematic val ue (1 - 3 digit) foll owed by <Enter> . The typematic value is determined from the following tabl es using the equation: Typema t ic Value = Rate value + Delay Value. [...]

Vista Remo te 2 Inst allat ion and Operat ions Manu al 63 A ppendix I – Hot Ke y Codes These codes are used when defining hotkey switchi ng sequences (macros) for host com puters and allow you to include almost any of the special keys on the keyboard. Permissible ke y p r esses M ai n co n tr ol ke ys (see ‘Using abbreviati ons’ Backspace | T[...]

NOTES 64 Vista Remote 2 Insta llation and Operations Manual[...]

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10707 Stancliff Road Phone: (281) 933 - 7673 Houston, Texas 77099 WWW.ROSE.COM[...]